SYNC -> Using SYNC With Your Media Player for Your Ford Focus 4 Door Third generation(2010-2017)

SYNC  
There are three possible statuses:  
Menu Item  
Action and Description  
Update Needed  
The system has detected a new app  
requiring authorization or a general  
permissions update is required.  
Up-To-Date  
Updating...  
No update is required.  
The system is trying to receive an update.  
Update settings  
Menu Item  
Action and Description  
Request Update  
Select this option from the settings menu  
to manually preform a needed update.  
Disable Updates  
Select this option from the settings menu  
to disable automatic updates.  
Doing so also disables the use of Mobile  
Apps on SYNC.  
Confirm that the USB device has been  
formatted correctly and has the following  
specifications:  
USING SYNCWITH YOUR  
MEDIA PLAYER  
USB 2.0.  
File format must be FAT16/32.  
You can access and play music from your  
digital music player over your vehicle's  
speaker system using the system's media  
menu or voice commands. You can also  
sort and play your music by specific  
categories, such as artist and album.  
The format of the audio files on the USB  
device must be:  
MP3.  
Non DRM protected WMA.  
WAV.  
AAC.  
Note: The system is capable of indexing up  
to 15,000 songs.  
SYNC is capable of hosting nearly any  
digital media player including: iPod, Zune,  
plays from device players, and most USB  
drives. SYNC also supports audio formats,  
such as MP3, WMA, WAV and ACC.  
Connecting Your Digital Media  
Player to the USB Port  
Note: If your digital media player has a  
power switch, make sure you switch it on  
before plugging it in.  
319  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
To Connect Using Voice Commands  
To Connect Using the System Menu  
Plug the device into one of the vehicle's  
1. Plug the device into one of the vehicle's  
USB ports.  
USB ports.  
2. Press the MEDIA button and select  
either USB 1 or USB 2 from the media  
source list in the audio display.  
Press the voice button and when  
prompted, say:  
Voice Command  
Action and Descrip-  
tion  
(USB [stick] | iPod You can now play  
| MP3 [player])  
music by saying any  
of the appropriate  
voice commands.  
See the media  
voice commands.  
Words in brackets [ ] are optional and do  
not have to be spoken for the system to  
understand the command. For example,  
for where (USB [stick] | iPOD | MP3  
[player]) appears, you can say USB or USB  
stick.  
To view USB content select:  
Message  
Description and Action  
Browse USB  
Depending on how many media files are on your connected  
device, an indexing message may appear in the display. When  
indexing is complete, the selected source starts to playback  
audio automatically.  
Message  
You can browse the files on the USB  
device in categories. Select BROWSE  
from the buttons at the bottom of the  
audio display and choose from the  
following:  
Albums  
Genres  
Browse USB  
Reset USB  
Message  
Play all  
Playlists  
Songs  
Media Voice Commands  
Press the voice button and when  
prompted say:  
Artists  
320  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Voice Command  
Description and Action  
(USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate  
[player]) voice commands.  
You can say any of the voice commands that appear within open and close brackets that  
are separated by |. For example, where; (what's | what is) appears you say; what's or  
what is.  
You must say any of the voice commands that appear outside of open and close brackets.  
For example, where; (what's | what is) playing, you must say either "what's playing" or  
"what is playing".  
Command  
pause  
Description and Action  
Pauses device playback.  
Resumes device playback.  
play [album] ___  
play  
play all  
Play all media on the device from the first  
track to the last.  
play [artist] ___  
play [genre] ___  
play [playlist] ___  
next [track | title | song | file | podcast | Plays the next track on the current media.  
chapter | episode]  
previous [track | title | song | file |  
podcast | chapter | episode]  
Plays the previous track on current media.  
[play] (similar music | more like this) Creates a playlist with a similar genre to the  
one currently playing.  
play [song | track | title | file] ___  
repeat off  
repeat (one | track) [on]  
Repeats the current track.  
321  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Command  
Description and Action  
shuffle [all] [on]  
Plays the current playlist in a random order.  
(Not all devices support this command.)  
shuffle off  
((who's | who is) this | who plays this | At any time during playback, you can press  
(what's | what is) playing [now] | (what the voice button and ask the system what is  
| which) (song | track | artist) is this |  
playing. The system reads the metadata tags  
(who's | who is) playing | (what's | what (if populated) of the current track.  
is) this)  
Play album "Magical Mystery Tour".  
Play "Magical Mystery Tour".  
___ is a dynamic listing, meaning that it  
could be the name of anything, such as a  
group, artist or song. For example you  
could say "Play artist The Beatles".  
Bluetooth Audio  
The system is also capable of playing  
music from your cellular phone through  
Bluetooth.  
Examples of USB Commands  
SYNC provides the user with many intuitive  
ways to find and play a song using voice.  
For example, if we have a song called  
"Penny Lane" from the album "Magical  
Mystery Tour" we can say the following to  
play this song:  
To switch the Bluetooth Audio on, press  
the MEDIA button and select:  
Menu Item  
BT audio  
Play song "Penny Lane".  
Play "Penny Lane".  
Then any of the following:  
If we wanted to play the entire album, we  
can say:  
Voice Command  
pause  
play  
next [track | title | song | file | podcast | chapter | episode]  
previous [track | title | song | file | podcast | chapter | episode]  
Press the MEDIA button and select either  
Media Menu Features  
USB 1 or USB 2 from the media source list  
in the audio display to start USB playback.  
The media menu allows you to select how  
to play your music (such as by artist, genre,  
shuffle or repeat), find similar music or  
reset the index of your USB devices.  
322  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Message  
Options  
Description and Action  
This will enter the media menu.  
Then any of the following:  
Message  
Description and Action  
Shuffle  
Choose to shuffle or repeat your music. Once you make your  
choice, it remains on until you switch it off.  
Repeat track  
Similar music  
Choose to shuffle or repeat your music. Once you make your  
choice, it remains on until you switch it off.  
You can play similar types of music to the current playlist  
from the USB port. The system uses the metadata informa-  
tion of each track to compile a playlist. The system then  
creates a new list of similar tracks and then begins playing.  
Each track must have the metadata tags populated for this  
feature. With certain playing devices, if your metadata tags  
are not populated, the tracks will not be available in voice  
recognition, the play menu or this option. However, if you  
place these tracks onto your playing device in mass storage  
device mode they are available in voice recognition, the play  
menu or this option. The system places unknowns into any  
unpopulated metadata tag.  
Reset USB  
Resets the USB index. After the new indexing is complete  
you can choose what to play from the USB song library.  
2. Press the MEDIA button (next to the  
Accessing Your USB Song Library  
audio display) to select USB playback.  
1. Plug the device into your vehicle's USB  
port.  
Message  
Description and Action  
Browse USB  
This menu allows you to select and play your media files by  
artist, album, genre, playlist or track.  
If there are no media files to access, the  
display indicates there is no media.  
323  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
If there are media files, you have the following options:  
Display  
Description and Action  
Play all  
Play all indexed media files from your device one at a time  
in numerical order.*  
Press the OK button to select. The first track title appears  
in the display.  
Playlists  
Access your playlists (from formats like ASX, M3U, WPL,  
or MTP).*  
1. Press the OK button to select.  
2. Scroll to select the desired playlist, and then press the  
OK button.  
Search for and play a specific indexed track.*  
Songs  
Artists  
1. Press the OK button to select.  
2. Scroll to select the desired track, and then press the OK  
button.  
Sort all indexed media files by artist. The system then lists  
and plays all artists and tracks alphabetically.*  
1. Press the OK button to select.  
2. Scroll to select the desired artist, and then press the OK  
button.  
Sort all indexed media files by album.*  
1. Press the OK button to select.  
2. Scroll to select the desired album, and then press the  
OK button.  
Albums  
Genres  
Sort all indexed media files by genre (category) type.*  
1. Press the OK button to select.  
2. Scroll to select the desired genre, and then press the  
OK button.  
Browse USB  
Browse all supported media files on your media player  
connected to the USB port. You can only view media files  
that are compatible with SYNC. (Other files are not  
visible.)  
1. Press the OK button to select.  
324  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Display  
Description and Action  
2. Scroll to browse indexed media files on the device, and  
then press the OK button.  
Reset USB  
Resets the USB index. After the new indexing is complete,  
you can choose what to play from the USB song library.  
*You can use the buttons at the bottom of the audio display to jump to a certain  
alphabetical category quickly. You can also use the letters on the audio system's numeric  
keypad to jump in the list.  
USB 2(If Equipped)  
Using Voice Commands  
Your vehicle may come equipped with an  
You can access and view your USB songs  
additional USB port. If so, USB 1 is located  
using voice commands.  
at the front of the vehicle at the bottom of  
the instrument panel. USB 2 is located  
inside the storage compartment of the  
vehicle's center console.  
Plug the device into your vehicle's USB  
port.  
Press the voice button and when  
prompted, say any of the following  
commands:  
You can plug in an additional USB device  
into the second USB port.  
You can access both USB devices by using  
voice commands.  
Accessing and Viewing USB Media  
(browse | search | show) all (album |  
albums)  
To access a USB device press the voice  
button and when prompted say:  
(browse | search | show) all (artist |  
artists)  
Voice command  
USB 1  
USB 2  
(browse | search | show) all (genre |  
genres)  
(browse | search | show) all (playlist |  
playlists)  
Note: SYNC only supports one connected  
iOS (Apple) devices at a time (whichever  
one you plug in first). When you connect a  
second iOS device, the systems charges it,  
but does not support playback from it.  
(browse | search | show) all (song | songs  
| title | titles | file | files | track | tracks)  
(browse | search | show) album ___  
(browse | search | show) artist ___  
(browse | search | show) genre ___  
(browse | search | show) playlist ___  
Bluetooth Devices and System  
Settings  
You can access these menus using the  
audio display. See Using SYNCWith  
Your Phone (page 302).  
325  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Voice Commands for Audio  
Sources  
Your voice system allows you to change  
audio sources with a simple voice  
command.  
Voice Command  
((who's | who is) this | who plays this |  
(what's | what is) playing [now] | (what  
| which) (song | track | artist) is this |  
(who's | who is) playing | (what's | what  
is) this)  
help  
* If equipped.  
Press the voice button and when  
prompted say:  
Radio Voice Commands  
Voice Command  
If you are listening to the radio,  
press the voice button, and then  
(music | audio | entertainment) [system]  
say any of the commands in the  
Below are a few examples of voice  
following table.  
commands you can use.  
If you are not listening to the radio,  
press the voice button and, after the  
tone, say:  
[tune [to]] AM  
[tune [to]] AM1  
[tune [to]] AM (autostore | AST |  
autoset)  
Voice Command  
Radio  
[tune [to]] AM 2  
You can then say any of the following  
Bluetooth (audio | stereo)  
(disc | CD [player]) play  
[tune [to]] FM  
commands.  
[tune [to]] AM  
[tune [to]] AM1  
[tune [to]] FM1  
[tune [to]] AM (autostore | AST |  
autoset)  
[tune [to]] FM (autostore | AST |  
autoset)  
[tune [to]] AM 2  
[tune [to]] FM 2  
Radio  
[tune [to]] (AM ___ | ___ [AM])  
[tune [to]] AM preset ___  
[tune [to]] AM1 preset ___  
[tune [to]] FM  
*
tune [to] SAT  
*
Sirius  
[tune [to]] FM1  
(USB [stick] | iPod | MP3 [player])  
[tune [to]] FM (autostore | AST |  
autoset) preset ___  
326  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Voice Command  
[tune [to]] FM 2  
Voice Commands  
[tune [to]] SAT 2 preset ___  
[tune [to]] SAT 3 preset ___  
tune [to] [Sirius]  
[tune [to]] (FM ___ | ___ [FM])  
[tune [to]] FM preset ___  
FM ___ HD ___  
*
*
Help  
[tune [to]] Sirius  
[channel] ___  
You can say the  
[tune [to]] FM 2 preset ___  
HD ___  
channel number (0-  
233) to listen to that  
Sirius station.  
[tune [to]] preset ___  
Tune  
CD Voice Commands  
If you are listening to a CD, press  
help  
* If equipped.  
the voice button, and then say  
any of the commands in the  
following table.  
Sirius Satellite Radio Voice Commands  
(If equipped)  
If you are not listening to a CD, press  
the voice button and, after the tone,  
say:  
To listen to Sirius satellite radio,  
press the voice button and, after  
Voice Command  
the tone, say:  
(disc | CD [player]) play  
Voice Commands  
You can then say any of the following  
commands.  
Sirius  
pause  
When you are listening to Sirius  
satellite radio, you can press the voice  
button, and say any of the commands  
in the following table.  
play  
[play] next track  
[play] previous track  
[play | change to] track [number] ___  
repeat (track | song) [on]  
repeat folder [on]  
repeat off  
Voice Commands  
tune [to] SAT  
[tune [to]] SAT 1  
[tune [to]] SAT 2  
[tune [to]] SAT 3  
(shuffle | random | mix) [on | (tracks |  
songs) [on]]  
[tune [to]] preset ___  
[tune [to]] SAT 1 preset ___  
327  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing  
SYNC™  
Use the website at any time to check your  
Voice Command  
phone's compatibility, register your  
account and set preferences as well as  
access a customer representative via an  
online chat (during certain hours). Visit  
(shuffle | random | mix) (CD [player] |  
disc) [on]  
(shuffle | random | mix) folder [on]  
shuffle off  
information.  
SYNCTROUBLESHOOTING  
Your SYNC system is easy to use. However,  
should questions arise, see the tables  
below.  
Phone issues  
Possible cause(s)  
Issue  
Possible solution(s)  
The audio control settings Review your phone's manual  
There is excessive back-  
ground noise during a phone  
call.  
on your phone may be  
affecting SYNC perform-  
ance.  
about audio adjustments.  
Try turning off the device,  
resetting the device,  
During a call, I can hear the  
other person but they  
cannot hear me.  
This may be a possible  
phone malfunction.  
removing the device's  
battery, then trying again.  
Go to the website to review  
your phone's compatibility.  
This is a phone-dependent  
feature.  
Try turning off the device,  
resetting the device or  
removing the device's  
battery, then trying again.  
SYNC is not able to down-  
load my phonebook.  
Try pushing your phonebook  
contacts to SYNC by using  
the Add Contacts feature.  
This may be a possible  
phone malfunction.  
Use the SYNCmyphone  
feature available on the  
website.  
The system says Phonebook  
Downloaded but the  
Try pushing your phonebook  
This may be a limitation on contacts to SYNC by using  
phonebook in SYNC is  
empty or missing contacts.  
your phone's capability.  
the Add Contacts feature.  
328  
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing