2010-2017 Ford Focus 4 Door SYNC -> Using SYNC With Your Phone User Manual

MY CAR USER MANUAL

SYNC -> Using SYNC With Your Phone for Your Ford Focus 4 Door Third generation(2010-2017)

SYNC™  
To adjust this setting press the voice button, when prompted say:  
Voice Command  
Action and Description  
voice settings  
Then any of the following:  
phone confirmation on  
When enabled, this feature will prompt you  
to confirm any voice initiated call command  
prior to the call being placed.  
phone confirmation off  
The system will make a best guess; you  
may still occasionally be asked to confirm  
settings.  
To disable this automatic fan speed  
reduction feature during voice sessions,  
press and hold the climate control AC and  
Recirculated air buttons simultaneously,  
release and then increase fan speed within  
2 seconds. To re-enable this feature, repeat  
the above sequence.  
Changing the Voice Settings  
In addition to using voice commands to  
change the voice settings, you can also use  
the menu in the audio display.  
To change the voice settings press the  
Menu button then select:  
USING SYNC™ WITH YOUR  
Menu Item  
PHONE  
SYNC-Settings  
Hands-free calling is one of the main  
features of SYNC. While the system  
supports a variety of features, many are  
dependent on your cellular phone's  
functionality. At a minimum, most cellular  
phones with Bluetooth wireless technology  
support the following functions:  
Voice settings  
Note: Depending on the current climate  
control settings, the fan speed may  
automatically go down while issuing voice  
commands or while making and receiving  
phone calls via SYNC to reduce the amount  
of background noise in the vehicle. The fan  
speed will automatically return to normal  
operation once the voice session ends. Fan  
speed can also be adjusted normally during  
a voice session, simply press fan buttons (or  
turn fan knob) to increase or decrease fan  
speed to desired setting.  
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Answering an incoming call.  
Ending a call.  
Using privacy mode.  
Dialing a number.  
Redialing.  
Call waiting notification.  
Caller ID.  
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SYNC™  
Other features, such as text messaging  
4. When prompted on your cell phone’s  
display, confirm that the PIN provided  
by SYNC matches the PIN displayed  
on your cell phone. Your phone is now  
paired and the display indicates that  
the pairing was successful. If you are  
prompted to enter a PIN on your device,  
enter the PIN displayed on the screen.  
The display indicates when the pairing  
is successful.  
using Bluetooth and automatic phonebook  
download, are phone-dependent features.  
To check your phone's compatibility, see  
your phone's manual and visit  
www.SYNCMyRide.com,  
www.SYNCMyRide.ca or  
www.syncmaroute.ca.  
Pairing a Phone for the First Time  
Depending on your phone's capability and  
your market, the system may prompt you  
with questions, such as setting the current  
phone as the primary phone (the phone  
SYNC automatically tries to connect with  
first upon vehicle start-up) and  
Wirelessly pairing your phone with SYNC  
allows you to make and receive hands-free  
calls.  
Note: SYNC can support downloading up  
to approximately 4000 entries per  
Bluetooth-enabled cellular phone.  
Note: Make sure to switch on the ignition  
and the radio. Shift the transmission into  
park (P) for automatic transmission or first  
gear for manual transmission.  
downloading your phonebook.  
Using Voice Commands  
Make sure to switch on your  
phone's Bluetooth feature  
before starting the search. See  
Using the Audio System  
Note: To scroll through the menus, press  
the up and down arrows on your audio  
system.  
1. Make sure to switch on your phone's  
Bluetooth feature before starting the  
search. See your device's manual if  
necessary.  
your device's manual if necessary.  
Press the voice and when prompted  
say:  
Voice Command  
Action and Descrip-  
tion  
(pair ([Bluetooth] Follow the instruc-  
device | phone |  
tions on the audio  
2. Press the PHONE button. When the  
Bluetooth audio) | display.  
add phone)  
audio display indicates there is no  
paired phone, select the option to add.  
3. When a message to begin pairing  
appears in the audio display, search for  
SYNC on your phone to start the pairing  
process.  
You can say any of the voice commands  
that appear within open and close brackets  
that are separated by |. For example,  
where; (what's | what is) appears you say;  
what's or what is.  
The commands that have [ ] around the  
word means that the word is optional.  
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SYNC™  
Depending on your phone's capability and  
SYNC may prompt you with more cell  
phone options. Your cell phone may also  
prompt you to give SYNC permission to  
access information. For more information  
on your cell phone’s capability, see your  
cell phone’s manual and visit the website.  
your market, the system may prompt you  
with questions, such as setting the current  
phone as the primary phone (the phone  
SYNC automatically tries to connect with  
first upon vehicle start-up) and  
downloading your phonebook.  
Phone Voice Commands  
Pairing Subsequent Phones  
Press the voice button. When  
Note: Make sure to switch on the ignition  
and the radio. Shift the transmission into  
park (P) for automatic transmission or first  
gear for manual transmission.  
Note: To scroll through the menus, press  
the up and down arrows on your audio  
system.  
1. Make sure to switch on your phone's  
Bluetooth feature before starting the  
search. See your device's manual if  
necessary.  
prompted, say any of the  
following:  
Voice Command  
(phone | Blackberry | iPhone)  
Then say any of the following:  
call (___)  
call ___ at home  
2. Press the PHONE button.  
call ___ ((in|at) [the] office | at work)  
call ___ on (cell | mobile)  
call ___ on other  
3. Select the option for Bluetooth  
Devices.  
4. Press the OK button.  
1
5. Select the option to add. This starts  
dial [[a] number]  
the pairing process.  
2
([go to] privacy | transfer to phone  
6. When a message to begin pairing  
appears in the audio display, search for  
SYNC on your device.  
| privacy on)  
2
(hold call [on] | place call on hold)  
7. When prompted on your cell phone’s  
display, confirm that the PIN provided  
by SYNC matches the PIN displayed  
on your cell phone. Your phone is now  
paired and the display indicates that  
the pairing was successful. If you are  
prompted to enter a PIN on your device,  
enter the PIN displayed on the screen.  
The display indicates when the pairing  
is successful.  
2
join (calls | call)  
2
mute call [on]  
2
(mute call off | un-mute call)  
(turn ringer on | silent mode off)  
(turn ringer off | silent mode [on])  
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SYNC™  
Voice Command  
To access text messages say:  
3
[text] (messages | message)  
Voice Command  
[text] (messages | message)  
Then say any of the following:  
(listen to | read) ([text] message)  
forward (text | [text] message)  
reply to (text | [text] message)  
call [sender]  
help  
___ is a dynamic listing that should be the  
name of a contact in your phonebook. For  
example you could say "Call Home".  
1 See Dial table below.  
2 These commands are only valid while in  
a phone call.  
3 See the text message table below.  
Phonebook Hints  
To hear how the SYNC system speaks a  
name browse phonebook, select a contact  
and press:  
Dial Commands  
Press the voice button and when prompted  
say any of the following commands:  
Voice Commands  
411 (four-one-one), 911 (nine-one-one)  
700 (seven hundred)  
800 (eight hundred)  
900 (nine hundred)  
Clear (deletes all entered digits)  
Delete (deletes last set of digits entered)  
Number <0-9>  
Menu Item  
Hear it  
Changing Devices Using Voice  
Commands  
Using SYNC, you can easily access multiple  
phones, ipods, or USB devices. to switch  
devices say:  
Plus  
Pound (#)  
Star (*)  
Note: To exit dial mode, press and hold the  
phone button or press any button on the  
audio system.  
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SYNC™  
on the steering wheel or select the end call  
option in the audio display.  
Receiving Calls  
Accepting calls  
Voice Command  
(connect | You can state the name of  
device) ___ the desired device, such as  
“My iPhone”,“My Galaxy”  
or“My iPod”. SYNC may  
When receiving a call, you can answer the  
call by pressing the accept call button on  
the steering wheel or use the screen.  
ask you to confirm the type  
of device (Phone, USB, or  
Bluetooth Audio).  
To use the screen to accept a call  
select:  
Making Calls  
Menu Item  
Accept  
Press the voice button. When  
prompted, say:  
Rejecting Calls  
When receiving a call, you can reject the  
call by pressing the reject call button on  
the steering wheel or use the screen.  
Voice Command  
call [[a] name]  
To use the screen to reject a call select:  
dial [[a]  
number]  
SYNC prompts you to say  
the numbers that you wish  
to dial. After you say the  
numbers, the system  
confirms it. You can then  
say:  
Menu Item  
Reject  
Ignore the call by doing nothing.  
Phone Options during an Active  
When the system has stated the  
Call  
number, you say any of the following:  
During an active call, you have more menu  
features that become available, such as  
putting a call on hold or joining calls.  
Voice Command  
(dial | send) This initiates the call.  
To access this menu, choose one of the  
options available at the bottom of the  
audio display or select More to choose  
from the following options:  
(delete |  
correct)  
This erases the spoken  
digits.  
To end the call, press the end call button  
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SYNC™  
Menu Item  
Description and action  
Mic. off  
Privacy  
Switch your vehicle's microphone off. To switch the  
microphone on, select the option again.  
Switch a call from an active hands-free environment to  
your cellular phone for a more private conversation. When  
selected, the audio display indicates the call is private.  
Hold  
Put an active call on hold. When selected, the audio display  
indicates the call is on hold.  
Dial a number  
Join calls  
Enter numbers using the audio system's numeric keypad  
(for example, numbers for passwords).  
Join two separate calls. The system supports a maximum  
of three callers on a multiparty or conference call.  
1. Select the More option.  
2. Access the desired contact through the system or use  
voice commands to place the second call. Once actively  
in the second call, select the More option.  
3. Scroll to the option to join calls and press the OK button.  
Phonebook  
Call History  
Access your phonebook contacts.  
1. Select the More option.  
2. Scroll to the option for phonebook and press the OK  
button.  
3. Scroll through your phonebook contacts.  
4. Press the OK button again when the desired contact  
appears in the audio display.  
5. Press the OK button or dial button to call the selection.  
Access your call history log.  
1. Select the More option.  
2. Scroll to the option for call history and press the OK  
button.  
3. Scroll through your call history options (incoming,  
outgoing or missed).  
4. Press the OK button again when the desired selection  
appears in the audio display.  
5. Press the OK button or dial button to call the selection.  
1. Press the PHONE button to enter the  
Accessing Features through the  
Phone Menu  
phone menu.  
2. Select one of the options available.  
You can access your call history,  
phonebook, sent text messages, as well  
as access phone and system settings.  
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SYNC™  
Display  
Dial a number  
Description and action  
Enter numbers using the audio system's numeric keypad.  
Phonebook  
Access your downloaded phonebook.  
1. Press the OK button to confirm and enter. You can use  
the options at the bottom of the screen to access an  
alphabetical category quickly. You can also use the letters  
on the audio system's numeric keypad to jump in the list.  
2. Scroll through your phonebook contacts.  
3. Press the OK button again when the desired selection  
appears in the audio display.  
4. Press the OK button or dial button to call the selection.  
Call History  
Speed Dial  
Access any previously dialed, received or missed calls.  
1. Press the OK button to select.  
2. Scroll to select incoming, outgoing or missed calls. Press  
the OK button to make your selection.  
3. Press the OK button or dial button to call the selection.  
Select 1 of 10 speed dial entries. To set a speed dial entry,  
go to the phonebook and then press and hold one of the  
numbers on the audio system's numeric keypad.  
Text messaging  
BT Devices  
Send, download and delete text messages.  
Access the option for Bluetooth Device menu listings (add,  
connect, set as primary, on or off, delete).  
Phone settings  
View various settings and features on your phone.  
Note: This is a speed-dependent feature  
and is only available when your vehicle is  
traveling at 3.1 mph (5 km/h) or less.  
When a new message arrives, an audible  
tone sounds and the audio display  
indicates you have a new message.  
Text Messaging  
Note: This is a phone-dependent feature.  
SYNC allows you to receive, send,  
download and delete text messages. The  
system can also read incoming text  
messages to you so that you do not have  
to take your eyes off the road.  
To hear the message you can say:  
Voice command  
Description and  
Receiving a Text Message  
action  
Note: This is a phone-dependent feature.  
Your phone must support downloading text  
messages using Bluetooth to receive  
incoming text messages.  
(listen to | read)  
([text] message)  
Select this option  
to have the system  
read the message  
to you.  
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SYNC™  
Using the screen you also have the following options:  
Menu  
Description and action  
Item  
Ignore  
View  
Select this option, or do nothing, and the message goes into your text message  
inbox.  
Select the view option to open the text message. Once selected, you have  
the ability to have the message read to you, to view other messages. For  
additional options select:  
More...  
If you select this option, use the arrow button to scroll through the  
following options:  
Reply to  
sender  
Press the OK button to access, and then scroll  
through a list of pre-defined messages to send.  
Call sender Press the OK button to call the sender of the  
message.  
Forward  
msg.  
Press the OK button to forward the message to  
anyone in your phonebook or call history. You can  
also choose to enter a number.  
2. Select the text messaging option, and  
Sending, Downloading and Deleting  
Your Text Messages  
then press the OK button.  
1. Press the PHONE button.  
Choose from the following options:  
Menu  
Description and action  
Item  
New  
Allows you to send a new text message based on a pre-defined set of 15  
messages.  
View  
Allows you to read the full message and, in addition, provides the option to  
have the system read the message to you. To go to the next message, select  
the More option. This allows you to reply to the sender, call the sender or  
forward the message.  
Delete  
More...  
Allows you to delete current text messages from the system (not your cellular  
phone). The audio display indicates when the system has deleted all your  
text messages.  
Allows you to delete all messages or manually trigger a download of all  
unread messages from your cellular phone.  
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Sending a Text Message  
Note: You can send text messages either  
by choosing a contact from the phonebook  
and selecting the text option from the audio  
display or by replying to a received message  
in the inbox.  
Note: You can only send a text message to  
one recipient at a time.  
1. Select the send option when the  
desired selection highlights in the audio  
display.  
Accessing Your Phone Settings  
2. Select the confirmation option when  
These are phone-dependent features. Your  
phone settings allow you to access and  
adjust features such as your ring tone and  
text message notification, modify your  
phonebook, and set up automatic  
download.  
the contact appears.  
3. Press the OK button again to confirm  
when the system asks if you want to  
send the message. A pre-defined  
signature appears on each text  
message.  
1. Press the PHONE button.  
2. Scroll until the phone settings option  
appears, and then press the OK button.  
Scroll to select from the following options:  
Menu Item  
Description and action  
Set as master  
If this option is checked, the system uses the cellular phone  
as the master when there is more than one cellular phone  
paired to the system. This option can be changed for all  
cellular phones (not only the active phone) using the  
Bluetooth Devices menu.  
Phone status  
Set ringtone  
See the cellular phone name, provider name, cellular  
phone number, and signal level. When done, press the left  
arrow buttons to return to the phone status menu.  
Select which ringtone sounds during an incoming call (one  
of the system's tones or your cellular phone's). If your  
phone supports in-band ringing, your phone's ringtone  
sounds when you choose the cellular phone ringtone  
option.  
1. Press the OK button to select and scroll to hear each  
ringtone.  
2. Press the OK button to select a ringtone.  
Text msg notify  
Phonebook pref.  
Have the option of hearing an audible tone to notify you  
when a text message arrives. Press the OK button to  
switch the audible tone off or on.  
Modify the contents of your phonebook (such as add,  
delete or download). Press the OK button to select and  
scroll between the choices in the phonebook preferences  
table below.  
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Menu Item  
Add contacts  
Phonebook preferences  
Push the desired contacts on your cellular phone. See your  
device's manual on how to push contacts. Press the OK  
button to add more contacts from your phonebook.  
Delete  
When a message asking you to delete appears, select the  
option to confirm. Press the OK button to delete the  
current phonebook and call history. The system takes you  
back to the menu for phone settings.  
Download now  
Auto-download  
Press the OK button to select and download your phone-  
book to the system.  
When automatic download is on, the system deletes any  
changes (additions or deletions) saved in the system since  
your last download.  
When automatic download is off, the system does not  
download your phonebook when your cellular phone  
connects to SYNC.  
You can only access your phonebook, call history and text  
messages when your paired cellular phone connects to  
the system. Check or uncheck this option to download  
your phonebook automatically each time your phone  
connects to the system. Download times are phone-  
dependent and quantity-dependent.  
Sorting Pref.  
Enabling this feature allows you to select how your  
contacts are displayed. You can select:  
First/Last name  
Last/First name  
1. Press the PHONE button.  
Bluetooth Devices  
The Bluetooth Devices menu allows you  
to add, connect and delete devices as well  
as set a phone as primary.  
2. Scroll until Bluetooth Devices appears,  
and then press the OK button.  
Select from the following options:  
Menu Item  
Description and action  
Add  
Pair additional phones to the system.  
1. Select the option to add to start the pairing process.  
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Menu Item  
Description and action  
2. When a message to begin pairing appears in the audio  
display, search for SYNC on your phone. See your phone's  
manual if necessary.  
3. When prompted on your cell phone’s display, confirm  
that the PIN provided by SYNC matches the PIN displayed  
on your cell phone. Skip the next step. If you are prompted  
to enter a PIN on your device, it does not support Secure  
Simple Pairing. To pair, enter the PIN displayed on the  
screen. The display indicates when the pairing is  
successful.  
4. When the option to set the phone as primary appears,  
select either yes or no.  
5. SYNC may prompt you with more cell phone options.  
Your cell phone may also prompt you to give SYNC  
permission to access information. For more information  
on your cell phone’s capability, see your cell phone’s  
manual and visit the website.  
Delete  
Master  
Select the delete option and confirm when the system  
asks to delete the selected device. After deleting a phone  
from the list, you have to repeat the pairing process to pair  
it again.  
The system attempts to connect with the primary cellular  
phone each time you switch on the ignition. When you  
select a cellular phone as primary, it appears first in the  
list, marked with an asterisk. Set a previously paired phone  
as master by selecting the master option and confirming  
it as the primary.  
Conn.  
Connect a previously connected phone. You can only have  
one phone connected at a time to use the phone's func-  
tionality. When you connect another phone, the previous  
phone disconnects from the telephone services. The  
system allows you to use different Bluetooth devices for  
the cellular phone functionality and the Bluetooth audio  
music playback feature at the same time.  
Discon.  
Disconnects the selected cellular phone. Select this option  
and confirm when asked. After disconnecting a phone,  
you can reconnect it again without repeating the full pairing  
process.  
2. Select the SYNC settings option, and  
System Settings  
then press the OK button.  
1. Press the MENU button.  
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Scroll to select from the following options:  
Display  
Bluetooth on  
Description and action  
Check or uncheck this option to switch the system's  
Bluetooth interface off or on. Select this option, and then  
press the OK button to change the option's status.  
Set defaults  
Return to the factory default settings without erasing your  
indexed information (such as phonebook, call history, text  
messages and paired devices). Select this option and  
confirm when prompted in the audio display.  
Master reset  
Completely erase all information stored in the system  
(such as phonebook, call history, text messages and paired  
devices) and return to factory default settings.  
Install on SYNC  
Install downloaded applications or software updates.  
Select this option and confirm when prompted in the audio  
display. There must be a valid SYNC application or update  
available on the USB drive in order to finish an installation  
successfully.  
System info  
Voice settings  
Browse USB  
Display the system's version numbers as well as its serial  
number. Press the OK button to select.  
The voice settings submenu contains various options. See  
Using Voice Recognition (page 300).  
Browse the actual menu structure of the connected USB  
device. Press the OK button and use the up and down  
arrow buttons to scroll through the folders and files. Use  
the left or right arrow buttons to enter or leave a folder.  
You can select media content for playback from this menu.  
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Related Topics

SYNC

General Information
Using Voice Recognition
SYNC Applications and Services
Using SYNC With Your Media Player
SYNC Troubleshooting