Emergency situations -> Towing for Your Hyundai I20 4 Door Third Generation (2021-2026)

Emergency situations  
TOWING  
Towing service  
CAUTION  
śꢀ Do not tow the vehicle with the front  
wheels on the ground as this may  
cause damage to the vehicle.  
OBC3080015  
śꢀ Do not tow with sling-type  
equipment. Use wheel lift or flatbed  
equipment.  
OBC3080014  
[A] : Dolly  
If emergency towing is necessary,  
we recommend having it done by a  
HYUNDAI authorised repairer or a  
commercial tow-truck service.  
OBC3080016  
Proper lifting and towing procedures  
are necessary to prevent damage to  
the vehicle. The use of wheel dollies or  
flatbed is recommended.  
It is acceptable to tow the vehicle with  
the rear wheels on the ground (without  
dollies) and the front wheels off the  
ground.  
If any of the loaded wheels or  
suspension components are damaged or  
the vehicle is being towed with the front  
wheels on the ground, use a towing dolly  
under the front wheels.  
When being towed by a commercial tow  
truck and wheel dollies are not used, the  
front of the vehicle should always be  
lifted, not the rear.  
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08  
When towing your vehicle in an  
emergency without wheel dollies:  
Removable towing hook  
1. Place the ignition switch in the ACC  
position.  
2. Place the shift lever in N (Neutral).  
3. Release the parking brake.  
CAUTION  
Failure to place the shift lever in N  
(Neutral) may cause internal damage to  
the transmission.  
OBC3080017  
1. Open the tailgate, and remove the  
towing hook from the tool case.  
OBC3080018  
2. Remove the hole cover by pressing  
the lower part of the cover on the  
bumper.  
3. Install the towing hook by turning it  
clockwise into the hole until it is fully  
secured.  
4. Remove the towing hook and install  
the cover after use.  
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Emergency situations  
Emergency towing  
„Front  
CAUTION  
The driver must be in the vehicle for  
steering and braking operations when  
the vehicle is being towed. Passengers  
other than the driver must not be in the  
vehicle.  
Always follow these emergency towing  
precautions:  
śꢀ Place the ignition switch in the ACC  
position so the steering wheel is not  
locked.  
śꢀ Place the shift lever in N (Neutral).  
śꢀ Release the parking brake.  
OBC3080019  
„Rear  
śꢀ Depress the brake pedal with more  
force than normal since you will have  
reduced braking performance.  
śꢀ More steering effort will be required  
because the power steering system  
will be disabled.  
śꢀ Use a vehicle heavier than your own to  
tow your vehicle.  
OBC3080020  
śꢀ The drivers of both vehicles should  
communicate with each other  
frequently.  
śꢀ Before emergency towing, check that  
the hook is not broken or damaged.  
śꢀ Fasten the towing cable or chain  
securely to the hook.  
śꢀ Do not jerk the hook. Apply steady and  
even force.  
If towing is necessary, we recommend  
you have it done by a HYUNDAI  
authorised repairer or a commercial tow  
truck service.  
If towing service is not available in  
an emergency, your vehicle may be  
temporarily towed using a cable or chain  
secured to the emergency towing hook  
at the front (or rear) of the vehicle.  
Use extreme caution when towing the  
vehicle with a cable or chain. A driver  
must be in the vehicle to steer it and  
operate the brakes.  
Towing in this manner may be done  
only on hard-surfaced roads for a short  
distance and at low speeds. Also, the  
wheels, axles, power train, steering and  
brakes must all be in good condition.  
8-34  
08  
NOTICE  
To avoid damage to your vehicle and  
vehicle components when towing:  
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using the towing hooks. Do not pull  
from the side or at a vertical angle.  
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a vehicle out of mud, sand or other  
conditions from which the vehicle  
cannot be driven out under its own  
power.  
OBC3080021  
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(15 km/h) and drive less than 1  
mile (1.5 km) when towing to avoid  
serious damage to transmission. (for  
Automatic transmission/Dual clutch  
transmission)  
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speed of 15 mph (25 km/h) or less  
within the distance of 12 miles (20  
km). (for Manual transmission/  
Intelligent manual transmission)  
śꢀ Use a towing cable or chain less than 5  
m (16 feet) long. Attach a white or red  
cloth (about 30cm (12 inches) in width)  
in the middle of the cable or chain for  
easy visibility.  
śꢀ Drive carefully so the towing cable or  
chain remains tight during towing.  
śꢀ Before towing, check the automatic  
transmission/dual clutch transmission  
for fluid leaks under your vehicle.  
If the automatic transmission fluid is  
leaking, flatbed equipment or a towing  
dolly must be used.  
NOTICE  
Accelerate or decelerate the vehicle  
in a slow and gradual manner whilst  
maintaining tension on the tow rope  
or chain to start or drive the vehicle,  
otherwise tow hooks and the vehicle  
may be damaged.  
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