2021-2026 Hyundai Ioniq SUV Emergency situations -> Towing User Manual
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Emergency situations -> Towing for Your Hyundai Ioniq SUV First Generation (2021-2026)

08  
TOWING  
Precautions when moving a short  
distance before towing a vehicle  
Towing service  
Move short distances within 394 in. (10  
m) at a speed of 3 mph (5 km/h) or less  
only when loading on a tow truck or if  
the vehicle needs to be repositioned.  
At this time, the gear must be in the ‘N’  
(neutral) position and the parking brake  
must be released. If it is impossible to  
operate the transmission and parking  
brake, move the vehicle with the rear  
wheel lifted.  
NOTICE  
Do not lift the vehicle by the tow fitting  
or body and chassis parts. Otherwise  
the vehicle may be damaged.  
ONE1081011JP  
[A] : Dollies  
CAUTION  
śꢀ Do not tow the vehicle with the rear  
wheels on the ground as this may  
cause damage to the vehicle.  
If emergency towing is necessary,  
we recommend having it done by  
an authorised HYUNDAI dealer or a  
commercial tow-truck service.  
Proper lifting and towing procedures  
are necessary to prevent damage to  
the vehicle. The use of wheel dollies or  
flatbed is recommended.  
For 2WD vehicles, it is acceptable to tow  
the vehicle with the front wheels on the  
ground (without dollies) and the rear  
wheels off the ground.  
ONE1081014  
śꢀ Do not tow with sling-type  
equipment. Use wheel lift or flatbed  
equipment.  
If any of the loaded wheels or suspension  
components are damaged or the vehicle  
is being towed with the rear wheels on  
the ground, use a towing dolly under the  
rear wheels.  
When being towed by a commercial tow  
truck and wheel dollies are not used,  
the rear of the vehicle should always be  
lifted, not the front.  
ONE1081015JP  
For AWD vehicles, it must be towed  
with a wheel lift and dollies or flatbed  
equipment with all the wheels off the  
ground.  
8-19  
Emergency situations  
„Rear  
When towing your vehicle in an  
emergency without wheel dollies:  
1. Whilst depressing the brake pedal  
shift to the N (Neutral) position and  
turn the vehicle off. The START/STOP  
button will be in the ACC position.  
2. Release the parking brake.  
CAUTION  
Failure to shift the gear to N (Neutral)  
may cause internal damage to the  
reduction gear.  
ONE1081017  
śꢀ Push the upper part of the bumper  
hole cover.  
śꢀ Pull the lower part of the bumper hole  
Removable towing hook  
1. Open the tailgate, and remove the  
towing hook from the tool case.  
cover.  
3. Install the towing hook by turning it  
clockwise into the hole until it is fully  
secured.  
2. Remove the hole cover.  
4. Remove the towing hook and install  
the cover after use.  
„Front  
NOTICE  
Failure to properly tighten the towing  
hook may result in vehicle damage and  
deformation of related parts.  
CAUTION  
Make sure the towing hook is tighten  
properly. If not, during towing the  
towing hook may be thrown off the  
vehicle resulting in serious injury or  
accident.  
ONE1081016  
śꢀ Push the lower part of the bumper  
hole cover.  
8-20  

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