Get What to do in an emergency -> ERA-GLONASS emergency call Guide for Hyundai Tucson SUV Third Generation (2016-2019)

What to do in an emergency

ERA-GLONASS EMERGENCYY CALL (IF EEQUIPPED)

The car is equipped with a device*

connected with the system ERA-

GLONASS for making emergency

call to response teams. The system

ERA-GLONASS is an automatic

emergency call service made in

event of a traffic accident or other**

accidents on the roads of Russian

Federation.

The system allows contacting with

an officer of the single duty dispatch

service in case of accidents on the

roads of Russian Federation. The

system ERA-GLONASS given condi-

tions, stated in the Owner’s Manual

as well as Warranty and Service

book transmits data to the single

duty dispatch service, including such

information as vehicle location, vehi-

ETL-001

cle type, VIN (vehicle identification

number of the car).

➀ Road accident

➁ Wireless network

➂ Single duty dispatch service (SDDS)

➃ Rescue

* ERA-GLONASS device in the Owner's Manual means equipment, installed in the car, which provides connection with the ERA-GLONASS system.

** "Other accidents' mean any accidents on the roads of Russian Federation resulted in injured people and/or necessity of provision of assistance.

In case of registration of any accident, it is necessary to stop a vehicle, press button SOS (location of the button is specified on the picture in the

chapter "ERA-GLONASS EMERGENCY CALL (IF EQUIPPED)") of the Owner’s Manual. When making a call, the system gathers information

about the car (from which a call was made), after which connects the car with an officer of the single duty dispatch service to tell about the rea-

son of the emergency call.

6-38

Once the data which stored in the

ERA-GLONASS system is delivered

to the rescue center to assist the

driver and passengers with proper

rescue operations, the data will be

deleted after rescue operation is

completed.

SOS button: the driver/passenger

makes an emergency call to the sin-

gle duty dispatch service by pressing

the button.

ERA-GLONASS system

SOS TEST button (test): the button

is to check working ability of the sys-

tem in the official dealership of

Hyundai.The mode "SOS TEST" can

be activated strictly by the specialist

of the authorized dealership of

Hyundai. To avoid erroneous calls,

please, do not press this button and

do not activate the mode "SOS

TEST" by yourself.

Operator of the system ERA-

GLONASS

(stock

company

"GLONASS") is responsible for all

components of the system ERA-

GLONASS (excluding equipment,

installed in the car) in accordance with

the federal law "On state automated

information system ERA-GLONASS"

# 395-FZ from 28.12.2013.

ETL-004

Elements of the system ERA-

GLONASS, installed in passenger

compartment:

LED: The red and green LED illumi-

nates for 3 seconds when the ignition

switch is in the ON position. After that

they will switch off at normal opera-

tion of the system.

6

➀ Microphone

➁ SOS button

➂ SOS TEST button

➃ LED

If there are some problems in the

system, the LED remains in red.

6-39

What to do in an emergency

Automatic accident reporting

i

Information

System operation in the

event of a traffic accident

Connection with the single

duty dispatch service

Emergency services

In even of minor traffic accidents the

ERA-GLONASS system may not exe-

cute an emergency call. However, an

emergency call may be made manual-

ly by pressing the SOS button.

CAUTION

ETL-002

Operation of the system is

impossible in case of absence

of mobile transmission and

GPS and GLONASS signals.

The ERA-GLONASS device automatically makes an emergency call to the sin-

gle duty dispatch service for proper rescuing operations in event of car acci-

dent.

For proper emergency services and support the ERA-GLONASS system auto-

matically transmits the accident data to the single duty dispatch service when

a traffic accident is detected.

In this case, the emergency call cannot be hung up by pressing the SOS but-

ton and the ERA-GLONASS system remains connected until the emergency

service officer, receiving the call, disconnects the emergency call.

6-40

Manual accident reporting

1. Stop a car, after which in accor-

dance with traffic rules to ensure

safety to yourself and other partic-

ipants of road traffic;

Connection with the single

duty dispatch service

Pressing the SOS button

Emergency services

2. Press the SOS button, when

pressing the button SOS registra-

tion of the device in the wireless

telephonic communication net-

works is carried out, minimum

data set about car and its location

is collected in accordance with of

the technical requirements of the

device. After that connection with

the officer of the ERA-GLONASS

system is made for clearing up

reasons (conditions) of the emer-

gency call.

ETL-003

Driver or passenger manually can make an emergency call in the single duty

dispatch service, by pressing SOS button to call the necessary emergency

services.

A call to the emergency services through the ERA-GLONASS system can be

cancelled by pressing the SOS button again only before the call connection.

6

After activation of emergency call in the manual mode (for proper emergency

services and support), the ERA-GLONASS system automatically transmits the

road accident data / or data on other accident to the officer of the single duty

dispatch service (during emergency call) by pressing the SOS button.

3. After clearing up reasons of the

emergency call, the officer of the

single duty dispatch service sends

minimum data set to emergency

services and completes the emer-

gency call.

In case of road accident or other accident for activation of emergency call in

manual mode it is necessary:

If the emergency call is not carried

out in accordance with the proce-

dure, mentioned above, the emer-

gency call will be considered as erro-

neous.

6-41

What to do in an emergency

(Continued)

WARNING

LED illumination in red (system

malfunction)

Arbitrary

Modification

Removal

or

Emergency power supply of the

system ERA-GLONASS from

the battery

If red LED illuminates in normal

driving conditions, this can

indicate malfunction of the

ERA-GLONASS system. Please,

have the ERA-GLONASS sys-

tem checked at an authorized

Hyundai dealership immediate-

ly. Otherwise correct operation

of the ERA-GLONASS system

device, installed in your car is

not guaranteed. Owner of the

car incurs liability for conse-

quences, occurred as a result of

nonobservance of conditions,

mentioned above.

The ERA-GLONASS system

calls emergency services for

assistance. Thus, any arbitrary

removal or changes to the ERA-

GLONASS system settings may

affect your driving safety. Also,

it may even make an erroneous

emergency call to the single

duty dispatch service. Thereby,

we kindly ask you not to make

any changes by yourself or by

the third parties in the settings

of the equipment of the ERA-

GLONASS system, installed in

your car.

• The ERA-GLONASS system

battery supplies power during

1 hour in case main power

source of the vehicle is cut off

due to the collision during the

emergency situations.

• The ERA-GLONASS system

battery should be replaced

every 3 years. For more infor-

mation

refer

to

the

Maintenance Schedule in

chapter 7.

(Continued)

6-42

There is a technical opportunity to You can start the ERA-GLONASS

check working ability of the ERA- test mode by pressing the SOS

GLONASS device, installed in your TEST button. The test mode starts

car. In order to avoid making erro- with a voice guidance to check work-

neous calls and incorrect operation ing ability of the ERA-GLONASS

of the device, checking of the ERA- device. In the course of checking

GLONASS device, installed in your working ability of the ERA-

car, should be carried out only by GLONASS device red and green

specialists of authorized Hyundai LED illuminate.

Test Mode

dealerships and on their territory in

Re-press the SOS TEST button

accordance with the following manu-

again to deactivate the test mode

al (on applying user interface for

during the voice guidance.

launching test mode).

ETL-005

Elements of the system ERA-

GLONASS, installed in passenger

compartment:

6

➀ Microphone

➁ SOS button

➂ SOS TEST button

➃ LED

6-43

What to do in an emergency -> ERA-GLONASS emergency call for Your Hyundai Tucson SUV Third Generation (2016-2019)

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