Get Multimedia system Guide for Mercedes C Class 4 Door Fourth Generation (2014-2021)

264 Multimedia system

• Switches the sound on/off (/ page 270)

Overview and operation

For Mercedes-AMG vehicles with AMG Per‐

formance exhaust system:

Overview of the multimedia system

• Turn: adjusts the volume

• Press: switches the multimedia system

on/off

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

6

7

Ü button

• Switches multimedia system on/off

For Mercedes-AMG vehicles with AMG Per‐

formance exhaust system:

• Sets the volume of the AMG Performance

exhaust system

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

traffic situation. This could also cause you to

lose control of the vehicle.

#

Only operate this equipment when the

traffic situation permits.

Controller

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

Notes on the media display

NOTE Scratches on the display

1

Touch Control

Multimedia system button group on the

steering wheel (/ page 245)

*

2

3

4

5

The display has a highly sensitive, high-gloss

surface. There is a risk of it becoming

scratched.

Media display

Main function button group (/ page 268)

Touchpad

Controller

• Adjusts the volume (/ page 271)

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

#

Avoid touching the display.

#

Observe the notes on cleaning.

Multimedia system 265

Central control elements overview

Touch Control

Observe the notes on caring for the interior

(/ page 384).

Operating Touch Control

Automatic temperature-controlled switch-

off feature: if the temperature is too high, the

brightness is initially reduced automatically. The

display may then switch off completely for a

while.

% If you are wearing polarised sunglasses, it

may be difficult to read the display.

1

2

3

Touch Control

Controller

Touchpad

#

Operate the multimedia system with Touch

Control 2 and associated buttons 1 and

3.

Calling up the main functions

#

Press button 1.

or

#

Press button 3 repeatedly until the main

functions are shown.

Calling up favourites

#

Press button 1.

266 Multimedia system

#

Operating the controller

Swipe down on Touch Control 2.

To call up favourites: when the main func‐

tions are displayed, slide controller 3

down.

Opening and closing a list

#

To open: press Touch Control 2.

To close: press button 3.

3

Controller

#

Controller operating options:

or

#

Turn 3 anti-clockwise or clockwise.

Slide 1 left or right.

Slide 4 up or down.

Slide 2 diagonally.

Swipe right on Touch Control 2.

#

Selecting a menu item

#

Swipe up, down, left or right on Touch Con‐

trol 2.

#

Press 7 briefly or press and hold.

#

Press Touch Control 2.

Moving the digital map

Touchpad

#

Swipe in any direction.

Activating/deactivating the touchpad

Multimedia system:

Setting the sensitivity for the Touch Control

Multimedia system:

4

5

System

w Input

1

2

% button

4

5

System

w Input

#

Activate O or deactivate ª the Touchpad.

Press briefly: returns to the previous display

Press and hold: calls up main functions

ò button

5

Touch Control sensitivity

Operating the touchpad

Requirements:

#

Select Fast, Medium or Slow.

Calls up the main functions

R

The touchpad is switched on (/ page 266).

Multimedia system 267

Setting the sensitivity for the touchpad

Multimedia system:

You can navigate in menus and lists via touch-

sensitive surface 1 by using a single-finger

swipe:

4

5

System

w Input

#

To open or close lists: swipe left or right.

#

Select Touchpad sensitivity.

Select Fast, Medium or Slow.

To set the pressure sensitivity: switch

Touchpad tap on O or off ª.

If the function is switched on O, a tap on

the touchpad is enough to select a menu

item.

#

To select the menu item: swipe up, down,

left or right.

#

Press touchpad 1.

#

To move the digital map: swipe in any

direction.

Use the following functions with a two-finger

swipe:

Handwriting recognition: switching the read-

aloud function on/off

Multimedia system:

#

To call up main functions and favourites:

swipe down with two fingers. The swipe must

start in the upper area of the touchpad.

4

5

System

õ Audio

5

1

2

Touchpad

System feedback

#

To zoom in and out of the map: move two

#

fingers together or apart.

Switch Read out handwriting recognition on

O or off ª.

Calls up main functions and favourites

D button

Calls up the control menu of the last active

audio source

#

To call up the control menu of the last

3

4

active audio source: swipe up with two fin‐

gers. The swipe must start in the lower area

of the touchpad.

% button

Press briefly: returns to the previous display

268 Multimedia system

#

Activating/deactivating haptic operating

feedback on the touchpad

Multimedia system:

To hide the control menu: swipe down with

two fingers. The swipe must start in the

upper area of the touchpad.

Calls up the telephone

Ø button

Sets vehicle functions

5

4

5

System

w Input

#

Alternatively: press the © button on the

Touch Control, controller or the touchpad.

The main functions are displayed.

Main functions

The function supports you when making entries

on the touchpad and when selecting menus.

Calling up the main functions

#

Switch Haptic operating feedback on O or

off ª.

#

Select the main function.

When the function is activated, a tactile feed‐

back in the form of a vibration is effected

when the touchpad is operated.

Favourites

Overview of favourites

Favourites offer you quick access to frequently

used applications. It is possible to create 20

favourites in total.

Selecting a station and track using the

touchpad

#

Press the D button on the touchpad.

The following functions are available:

or

R

add pre-defined favourites from the follow‐

ing categories (/ page 269):

#

Swipe up with two fingers. The swipe must

1

2

3

4

ß button

Calls up navigation

$ button

Calls up the radio

Õ button

Calls up media

% button

start in the lower area of the touchpad.

The control menu appears for the audio

source that was last selected.

-

Navigation

-

Entertainment

#

Use one finger to swipe up or down.

Radio: the previous or the next station is set.

Media source: the previous or the next music

track is selected.

-

Telephone

-

Connect

-

Vehicle

Multimedia system 269

Navigate downwards once.

Select a favourite.

Navigate downwards once.

The Favourites menu appears.

#

-

Navigate downwards twice.

System settings

The Favourites menu appears.

R

add your own favourites (/ page 269)

rename favourites (/ page 269).

move favourites (/ page 269).

delete favourites (/ page 269).

reset all favourites (/ page 269)

Select New favourite.

The categories are displayed.

Select a category.

The favourites are displayed.

#

Select Rename.

Enter the characters.

To confirm the entry: select ¡.

#

Select a favourite.

Calling up favourites

Store the favourite at the desired position.

If a favourite has already been added at this

position, it will be overwritten.

#

Press the © button.

The main functions are displayed.

Navigate downwards once.

Navigating means:

Moving favourites

#

Press the © button.

The main functions are displayed.

Navigate downwards once.

Select a favourite.

Navigate downwards once.

The Favourites menu appears.

#

Example: adding your own favourites

#

Select Vehicle.

Select Full screen: Consumption.

Press and hold the © button until the

favourites are displayed.

#

R

Swiping on the Touch Control or the

touchpad

Sliding the controller

#

R

#

Select Move.

Move the favourite to the desired position.

If a favourite has already been added at this

position, it will be overwritten.

Leaving the favourites menu

#

Store the favourite at the desired position.

#

Press the © button.

If No function available for saving is shown, the

selected function cannot be added.

Adding favourites

Adding predefined favourites

Renaming favourites

Deleting favourites

#

Press the © button.

The main functions are displayed.

Press the © button.

The main functions are displayed.

#

Press the © button.

The main functions are displayed.

270 Multimedia system

#

Switching the sound on/off

Navigate downwards once.

#

Select a favourite.

#

Navigate downwards once.

The Favourites menu appears.

#

To delete: select Delete.

#

Select Yes.

#

To restore all favourites: select Reset all.

A prompt appears.

#

Select Yes.

The favourites are reset to the factory set‐

tings.

On the multifunction steering wheel

On the multimedia system

#

To mute: press volume control 1.

The 8 symbol appears in the status line

of the display.

You will also hear traffic announcements and

navigation announcements even when the

sound is muted.

Multimedia system 271

#

To switch on: change the media source or

turn volume control 1.

The volume of the navigation announce‐

ment changes in accordance with the vol‐

ume of the current media source.

R

during a telephone call

when entering or exiting a parking space

while using Active Parking Assist

Adjusting the volume

Setting with the volume control

Setting in the menu

#

Select System in the multimedia system.

#

Select Audio.

#

Select a volume setting.

#

Set the volume.

Entering characters

On the multimedia system

Using the character input function

On the multifunction steering wheel

#

Turn volume control 1.

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

The volume of the current radio or media

source is set. The volume of other audio

sources can be adjusted separately.

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

Adjust this in the following situations:

R

during a traffic announcement

R

during a navigation announcement

272 Multimedia system

#

On the Touch Control and controller:

select the characters in the character bar.

Depending on the target entry, the following

characters are available:

Entering characters using the controller

Example: renaming favourites

traffic situation. This could also cause you to

lose control of the vehicle.

#

Only operate this equipment when the

traffic situation permits.

R

The full set of characters is shown

#

If you cannot be sure of this, stop the

R

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

Only those characters which are useful

for the current input string are shown

Other characters are greyed out.

On the touchpad: select the characters in

the character bar.

#

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Use the character input function in the following

situations, for example:

or

#

Write the characters on the touch-sensitive

surface of the touchpad.

Handwriting recognition supports you by

means of character suggestions and a read-

aloud function.

#

Call up the "Renaming favourites" function

(/ page 269).

R

Renaming a favourite

#

To enter a character: turn 3, slide 4

and press the controller.

The character is entered in the input line.

R

Entering a POI or address

R

Making a phone call

Examples of character entry:

Use the following entry functions:

R

Renaming a favourite

Entering a POI or an address using free or

step-by-step search

The following functions are available:

% To delete a character: press the control‐

R

Selecting a character in the character bar

ler.

R

Writing a character on the touchpad

To delete an entry: press and hold the

controller until the entire entry is deleted.

R

Entering a web address

Character input can be started with a control

element and resumed with another.

Multimedia system 273

#

Example: renaming favourites

To switch to special characters and sym‐

bols.

To switch to upper-case or lower-case let‐

ters.

To delete a character: swipe left when the

cursor is located in the input line.

To confirm the entry: press the touchpad.

To finish character entry: swipe upwards.

Ä

X

B

#

To switch the language.

or

#

Press the % button.

v To switch to character entry on the touch‐

pad.

Example: entering a destination (navigation)

% The available editing functions depend on

the editing task, the language set and the

character level.

#

Enter the POI or address (/ page 287).

System settings

Display

#

Call up the "Renaming favourites" function

To confirm the entry: select ¡.

(/ page 269).

Example: entering a destination (navigation)

#

To enter a character: use your finger to

write characters on the touchpad.

The character is entered in the input line. If

different interpretations are possible, charac‐

ter suggestions are displayed.

To select a character suggestion: swipe up

or down on the touchpad.

Resume character input.

To enter a space: swipe right when the cur‐

Configuring display settings

Multimedia system:

#

Enter the POI or address (/ page 287).

Entering characters on the touchpad

Requirements:

4

5

System

G Display and styles

Styles

#

R

The touchpad is switched on (/ page 266).

#

Select Design.

Select Sport, Classic or Progressive.

R

The entered or selected character should be

#

read out: the handwriting recognition read-

#

aloud function is switched on (/ page 267).

Adapting the ambient lighting for the style

#

Select Adjust ambient light..

Activate O or deactivate ª the function.

sor is located in the input line.

274 Multimedia system

Setting the time zone

Multimedia system:

This function adjusts the ambient lighting for

the selected display style.

The following display content can be selected:

R

Dynamic

4

5

System

& Time and date

Setting the display brightness

R

Navigation map

Consumption

Time and date

5

Time zone:

#

Select Display brightness.

Select a brightness value.

The list of countries is displayed.

#

Select a country #.

Switching the display off/on

Depending on the country, time zones are

displayed.

Time and date

#

To switch off: select Display off.

To switch on: press a button, %, for

example.

Setting the time and date automatically

Multimedia system:

#

Select a time zone.

#

The time zone set is displayed after Time

zone:.

4

5

System

& Time and date

Display design

#

Deactivate ª Manual time adjustment.

The time and date are set automatically for

the selected time zone and summer time

option.

Setting summer time

The Automatic Summer Time and Summer Time

options cannot be selected in all countries.

#

Select Day/night design.

Select Automatic, Day design or Night

design.

#

Multimedia system:

% The correct time is required for the following

Additional display area

4

5

System

& Time and date

functions:

Depending on the vehicle, various items of addi‐

tional information can be shown. The additional

display area comprises the left-hand or right-

hand third of the display.

Automatically

R

Route guidance with time-dependent

traffic guidance.

#

Switch Automatic Summer Time on O or off

ª.

R

Calculation of expected time of arrival.

#

Select Additional display area.

Manually

#

Switch Automatic Summer Time off ª.

Multimedia system 275

Internet connection (/ page 339)

Listening to music via Bluetooth^®audio

Transferring business cards (vCards) into the

vehicle

#

Connectivity

R

Select Summer Time.

Select On or Off.

Switching transmission of the vehicle posi‐

tion on/off

Multimedia system:

Setting the time and date format

Multimedia system:

4

5

System

ö Connectivity

4

5

Bluetooth^®is a registered trademark of Blue‐

tooth Special Interest Group (SIG) Inc.

System

& Time and date

#

5

Select Transmit vehicle pos..

Activate O or deactivate ª the function.

Set format

Set the date and time format #.

Internet connection via Bluetooth^®is not

available in all countries.

#

%

Setting the time manually

Requirements:

Bluetooth^®

Activating/deactivating Bluetooth^®

Requirements:

Information about Bluetooth^®

Bluetooth^®technology is a standard for short-

range wireless data transfer up to approximately

10 m.

You can use Bluetooth^®to connect your mobile

phone to the multimedia system and use the fol‐

lowing functions, for example:

R

The Manual time adjustment function is

switched on.

Deactivate Bluetooth^®: Apple CarPlay^®is not

active.

R

Multimedia system:

4

5

System

& Time and date

Multimedia system:

5

Set time

Set the hours.

Navigate to the right to set the minutes.

Set the minutes.

Confirm changes when exiting the menu.

4

5

System

ö Connectivity

#

Activate O or deactivate ª Bluetooth^®.

#

R

Hands-free system with access to the follow‐

ing options:

If Android Auto is active, a prompt appears ask‐

ing whether Bluetooth^®should be deactivated.

-

contacts (/ page 320)

call lists (/ page 322)

text message (/ page 323)

#

Select Yes.

Android Auto is closed and Bluetooth^®is

deactivated.

The date is set automatically via GPS.

276 Multimedia system

Wi-Fi

The connection to a secure Wi-Fi network is

made via a security key.

The type of connection established must be

selected on the multimedia system and on the

device to be connected.

% The connection procedure may differ

depending on the device. Follow the instruc‐

tions that are shown in the display. Further

information (see the manufacturer's operat‐

ing instructions).

Wi-Fi connection overview

You can use Wi-Fi to establish a connection with

a Wi-Fi network and to access the Internet or

other network devices.

Setting up Wi-Fi

Requirements:

R

The device to be connected supports one of

The following connection options are available:

the three means of connection described

(/ page 276).

R

Wi-Fi connection

The Wi-Fi connection to a Wi-Fi-capable

device, e.g. the customer's mobile phone or

a tablet PC is established.

Multimedia system as a Wi-Fi hotspot

Using this function, a tablet PC or notebook

can be connected, for example.

Multimedia system:

#

Select Internet settings.

Select Search for Wi-Fi networks.

4

5

System

ö Connectivity

#

Activating/deactivating Wi-Fi

Using a security key

#

R

#

Switch Wi-Fi on O or off ª.

Select a Wi-Fi network in the list.

Have the security key displayed on the device

to be connected (see the manufacturer's

operating instructions).

Enter this security key on the multimedia sys‐

tem.

Confirm the entry with ¡.

If Wi-Fi is deactivated ª, communication via

Wi-Fi to all devices is interrupted. This also

means that a connection to the HERMES

communication module cannot be estab‐

lished. Then functions such as dynamic route

guidance with Live Traffic Information are not

available.

#

To establish a connection, you can use the fol‐

lowing methods:

#

R

WPS PIN

The connection to a secure Wi-Fi network is

made via a PIN.

WPS PBC

The connection to a secure Wi-Fi network is

made by pressing a button (push button).

Security key

#

% All devices support a security key as a

Connecting the multimedia system with a

device via Wi-Fi

This function is not available if a HERMES com‐

munication module is installed.

R

means of connection.

R

Multimedia system 277

#

Using a WPS PIN

tion established must be selected on the multi‐

media system and on the device to be connec‐

ted.

Activate ¥ Connect automaticallyO.

To connect: highlight a Wi-Fi network in the

list.

#

Highlight a Wi-Fi network in the list.

#

Select ¥ Connect using WPS PIN input.

The multimedia system generates an eight-

digit PIN.

#

Select Set up hotspot.

#

Select ¥ Connect.

#

Highlight Connect device to vehicle hotspot.

The connection is established again. These

functions are possible when the device has

already been connected to the Wi-Fi network.

#

Enter this PIN on the device to be connected.

Generating a WPS PIN

#

Confirm the entry.

#

Select ¥ Connect using WPS PIN genera-

tion.

Setting up a Wi-Fi hotspot

Requirements:

Using a button

#

Enter the PIN shown in the media display on

the device to be connected and confirm.

% This function is only available in a Wi-Fi fre‐

R

For connection by pressing a button: this

function is only available in a Wi-Fi frequency

of 2.4 GHz.

quency of 2.4 GHz.

#

Highlight a Wi-Fi network in the list.

Connecting using a WPS PIN

#

Select ¥ Connect via WPS PBC.

Select ¥ Connect using WPS PIN input.

Multimedia system:

4

#

Select "Connect via WPS PBC" in the options

on the device to be connected.

Select Enter WPS PIN.

5

System

ö Connectivity

#

Enter the PIN that is shown on the external

device's display on the multimedia system.

Configuring the multimedia system as a Wi-

Fi hotspot

#

Press the WPS button on the device to be

connected.

#

Select Continue.

% The availability of this function is dependent

#

Select Continue in the multimedia system.

Connecting using a button

on the country.

Device has already been connected:

#

Select ¥ Connect via WPS PBC.

The type of connection established depends on

the device to be connected. The function must

be supported by the multimedia system and by

the device to be connected. The type of connec‐

#

To automatically connect: highlight a Wi-Fi

#

Press the WPS button on the device to be

network in the list.

connected or select Connect.

278 Multimedia system

#

Enter the security key in the external device.

The Please start COMAND Touch on your

device and follow the instructions. message

appears.

Select Continue in the multimedia system.

Select Generate security key.

A connection will be established with the

newly created security key.

Connecting using a security key

#

Select Connect device to vehicle hotspot.

A security key is displayed.

Select the vehicle from the device to be con‐

nected. The vehicle is displayed with the

SSID MB Hotspot XXXXX.

Enter the security key which is shown in the

media display on the device to be connected.

To save a security key: select Save.

#

Select Continue.

The connection request from the device

Accept.

Enter the PIN shown on the external device.

The device is authorised.

When a new security key is saved, all existing

Wi-Fi connections are then disconnected. If

the Wi-Fi connections are being re-estab‐

lished, the new security key must be entered.

#

Managing COMAND Touch devices

Requirements:

Authorising a connected device

#

Confirm the entry.

Select Authorise a new device.

The devices already connected are displayed.

Connecting using NFC

#

R

The COMAND Touch app is installed on the

external device (e.g. tablet or smartphone).

Select Establish a connection via NFC.

Activate NFC on the mobile device (see the

manufacturer's operating instructions).

Bring the mobile device into the NFC area of

the vehicle (/ page 318).

#

Select Continue using connected devices.

R

#

Wi-Fi is activated (/ page 276) and the mul‐

The Please start COMAND Touch on your

device and follow the instructions. message

appears.

timedia system is configured as a Wi-Fi hot‐

spot (/ page 277).

#

Select Continue.

The connection request from the device

Accept.

Enter the PIN shown on the external device.

The device is authorised.

Multimedia system:

4

Select Done.

The mobile device is now connected to the

multimedia system hotspot via NFC.

5

#

System

COMAND Touch

Connecting and authorising a new device

#

Select Authorise a new device.

Select Connect new device.

Generating a new security key:

#

Select Set up hotspot.

Multimedia system 279

#

De-authorising the device

announcements. The selected language affects

the characters available for entry. The navigation

announcements are not available in all lan‐

guages. If a language is not available, the naviga‐

tion announcements will be in English.

In the multifunction display of the Instrument

Display, switch the Additional speedometer

display on O.

#

Select an authorised device from the list.

A prompt will appear asking whether you

would like to de-authorise the selected

device.

Data import and export

#

Setting the system language

Multimedia system:

Select Yes.

The device is de-authorised.

Data import/export function

The following functions are possible:

R

4

5

System

Language

Transferring data from one system or vehicle

to another system or vehicle.

Creating a backup copy of your personal data

and loading it again.

Protecting your personal data against unwan‐

ted export with PIN protection.

Activating/deactivating child safety lock

#

Set the language.

% If you are using Arabic map data, the text

information can also be shown in Arabic on

the navigation map. To do so, select ꢀꢁꢂꢃꢄꢅꢆ as

the language from the language list. Naviga‐

tion announcements are then also made in

Arabic.

Multimedia system:

R

4

5

System

Parental control

R

Locking or unlocking an external device

#

Select an external device.

% Please note that the NTFS file system is not

supported. The FAT32 file system is recom‐

mended.

#

Select Lock.

The device connected via the COMAND

Setting the distance unit

Touch app is locked O or unlocked ª.

Multimedia system:

System language

4

5

System

% Units

#

Notes on the system language

Select km or mi.

This function allows you to determine the lan‐

guage for the menu displays and the navigation

280 Multimedia system

Importing/exporting data

originates from another vehicle, this is recog‐ Multimedia system:

nised during data reading.

4

5

System

PIN protection

NOTE Loss of data due to premature

removal

*

The multimedia system is restarted once the

data has been imported.

% Current vehicle settings can be edited after

Setting the PIN

#

Select Set PIN.

#

Do not remove the data storage

medium when data is being exported.

#

Enter a four-digit PIN.

the import.

#

Enter the four-digit PIN again.

Mercedes-Benz is not liable for any loss of

data.

Exporting

If both PINs match, PIN protection is active.

If PIN protection is activated, your PIN is reques‐

ted.

Changing the PIN

#

Requirements:

#

Enter the four-digit PIN.

Select Change settings.

Enter the current PIN.

R

The vehicle is stationary.

#

Select a data storage medium.

#

R

The ignition is switched on or the vehicle has

been started.

The data is exported. The data export may

take several minutes.

#

Select Change PIN.

Set a new PIN.

#

R

The SD card is inserted (/ page 346) or the

USB device is connected (/ page 348).

Activating PIN protection for data export

Activating/deactivating PIN protection

#

Select Change settings.

Multimedia system:

Requirements:

Confirm with the PIN.

4

5

System

System backup

To unlock the PIN:

#

Select Protect data export.

Activate O or deactivate ª the function.

#

Select Import data or Export data.

R

There is an Internet connection.

R

A Mercedes me account exists at https://

me.secure.mercedes-benz.com.

Importing

Unblocking the PIN

If the PIN has been entered incorrectly three

times, the PIN will be blocked. You can have a

#

Select a data storage medium.

R

The Personalisation service is active

(/ page 281).

A prompt appears asking whether you really

wish to overwrite the current data. If data

Multimedia system 281

#

single-use password sent to you via the

Mercedes me connect online portal to reset the

PIN protection.

Activate O or deactivate ª the function.

Select a.

The following information is saved in the user

profile, for example:

Selecting a user profile

#

Select Guest or individual profile #.

#

Select Unblock PIN.

R

System settings

Settings in the TV tuner's channel list

Navigation and traffic information

% Some settings from the user profile are only

loaded when the vehicle is stationary or

when the ignition is switched on.

#

Enter the single-use password.

R

PIN protection is reset, and you can set a

new PIN.

R

Automatic synchronisation

The settings differ depending on the vehicle

equipment.

% The availability of this function is country

dependent and may not be available in your

country.

Each time the ignition is switched off or on, the

individual user profiles are synchronised on the

multimedia system and on the server. This

ensures that the latest user profiles are availa‐

ble.

Importing/exporting a user profile

Requirements:

Alternatively, you can have PIN protection

reset at a Mercedes-Benz service centre.

R

There is an Internet connection

(/ page 340).

#

Select Automatic synchronisation.

User profile

R

A Mercedes me account exists at https://

me.secure.mercedes-benz.com.

#

Activate O or deactivate ª the function.

Setting a user profile

Multimedia system:

% For more information about importing/

exporting user profiles (/ page 281).

R

The Personalisation service is active.

4

5

System

g Personalisation

R

The function is available in your country.

Creating a user profile

Multimedia system:

Displaying a user profile when starting

If this function is active, a prompt appears when

starting the system asking which user profile to

use.

4

5

System

g Personalisation

5

Create profile

#

Enter a name.

Select Display profile list after start.

282 Multimedia system

Setting user profile options

Multimedia system:

Depending on the source, you can perform

various updates:

Multimedia system:

4

5

System

g Personalisation

4

5

System

g Personalisation

Manual export/import

Source of the

update

Update type

#

Highlight a profile.

Select ¥ options.

Importing a user profile

Updates via mobile

phone

Navigation map, sys‐

tem updates, Digital

Owner's Manual

#

Select Import profiles from the server.

The following options are available:

The The profile import overwrites the exist-

ing profiles. Do you want to continue? mes‐

sage appears.

R

Rename

R

Delete

Updates via an exter‐ Navigation maps

nal storage medium,

e.g. a USB flash drive

#

Select Yes.

User profiles are imported.

R

Reset

% The guest profile cannot be deleted or

Exporting a user profile

% Software updates via mobile phone require

an active Internet connection for the vehicle.

This is not available in all countries. For fur‐

ther information on connecting to the Inter‐

net, see (/ page 339).

renamed.

#

Select Export profiles to the server.

User profiles are exported.

Software updates

% Only individual profiles can be imported or

exported. The individual profiles are always

collectively imported or exported.

% Certain settings, such as address book

entries or previous destinations from the

navigation system, are not exported.

Information on software updates

The multimedia system displays a corresponding

message when a software update is available.

The availability of this function is dependent on

the country.

Advantages of software updates

Software updates ensure your vehicle's technol‐

ogy is up-to-date.

In order to constantly improve the quality of our

services you will receive future software updates

for your multimedia system, the Mercedes me

connect services and your vehicle's communica‐

Multimedia system 283

tion module. These will be sent to you via the

mobile phone connection in your vehicle and, as

an option, installed automatically. You can moni‐

tor the status of your software updates on the

Mercedes me Portal and find information about

potential innovations.

Multimedia system:

% If automatic online updates are activated,

the system updates will be downloaded auto‐

matically (/ page 283).

As soon as a system update is available for

download, a corresponding message appears on

the media display.

4

5

System

Software update

Automatic software updates

#

Activate Automatic online updates O.

The software updates will be downloaded

and installed automatically.

Your advantages at a glance:

You have the following selection options:

The current status of the software update is

displayed.

R

Conveniently receive software updates via

the mobile phone network

R

Download

The system update will be downloaded in the

background.

R

Improves the quality and availability of

Mercedes me connect services

Manual software updates

#

Switch off Automatic online updates ª.

R

Details

R

Keeps your multimedia system and communi‐

cation module up-to-date

#

Select a software update from the list and

start the update.

Information about the pending system

update is displayed.

Further information about software updates can

be found at https://me.secure.mercedes-

benz.com

R

Later

Activating a software update

The system update can be downloaded man‐

ually at a later time (/ page 283).

#

Restart the system.

Function of important system updates

Important system updates may be necessary for

the security of your multimedia system's data.

Please install these updates, otherwise the

security of your multimedia system cannot be

ensured.

Carrying out software updates

Requirements:

You will be informed when the download is com‐

plete and the system update is ready for installa‐

tion.

R

There is an Internet connection

(/ page 339).

% Park the vehicle safely in a suitable location

R

For automatic software updates: your

before starting the installation.

vehicle has a permanently installed commu‐

nication module.

284 Multimedia system

Reset function

Requirements for the installation:

A prompt appears again asking whether you

really wish to reset.

R

The ignition is switched on.

Multimedia system:

#

Select Yes.

R

The engine is not running.

4

5

System

Reset

The multimedia system is reset to the factory

settings.

R

Notes and warnings have been read and

accepted.

Personal data is deleted, for example:

R

Station presets

R

The parking brake is applied.

R

Connected mobile phones

Fit & Healthy

ENERGIZING COMFORT

If all requirements are met, the system update is

installed. The multimedia system cannot be

operated during the installation and vehicle func‐

tions are restricted.

If errors should occur during the installation, the

multimedia system automatically attempts to

restore the previous version. If restoration of the

previous version is not possible, a symbol

appears on the multimedia system display. Con‐

sult a qualified specialist workshop to resolve

the problem.

#

Select Yes.

Overview of the ENERGIZING COMFORT pro‐

gramme

If PIN protection is activated, a prompt appears

asking if you also wish to restore this to the fac‐

tory settings during a reset.

Programme overview

#

R

Select Yes.

Refresh: Can make targeted changes to the

interior climate to refresh vehicle occupants.

Cooling airflow and ionisation purify the air.

The vehicle interior is illuminated with cool

colours and the seat is ventilated.

#

Enter the current PIN.

The PIN is reset.

or

#

Select No.

R

Warmth: Can increase the comfort level of

The current PIN stays the same after reset‐

ting.

the vehicle occupants. The vehicle's panel,

seat and steering wheel heating provide cosy

warmth. The air is purified using ionisation

and a pleasant fragrance is released. The

vehicle interior is illuminated with warm light‐

ing.

% If you have forgotten your PIN, a Mercedes-

Benz service centre can deactivate the PIN

protection for you.

Multimedia system 285

Select the desired seat or All seats O.

#

R

Vitality: Can counteract diminishing atten‐

tiveness in monotonous driving situations.

Fast-paced music and a vitalising massage

provide invigorating stimulation for the vehi‐

cle occupants. The air is purified using ioni‐

sation and a pleasant fragrance is released.

The vehicle interior is illuminated with a stim‐

ulating hue and the seat is ventilated.

Pleasure: Can promote a positive mood in

the vehicle occupants as well as mental and

physical regeneration. Moderately fast music

is played and a massage programme is acti‐

vated. The air is purified using ionisation and

a pleasant fragrance is released. The vehicle

interior is illuminated with amicable lighting.

targeted relaxation or stimulation exercises.

The exercises are demonstrated in short vid‐

eos. The air is purified using ionisation and a

pleasant fragrance is released. The vehicle

interior is illuminated with lighting appropri‐

ate to the exercise.

Starting a programme

#

Select Refresh, Warmth, Vitality, Joy or Well-

being.

The selected programme will run for ten

minutes.

% Please note that the available programmes

and the associated functions depend on your

vehicle equipment. Depending on your

equipment, fewer functions may be availa‐

ble.

Configuring a programme

R

#

Call up further options Ü for the desired

programme.

Switch the functions included in the pro‐

gramme on O or off ª.

#

Starting the ENERGIZING Comfort pro‐

gramme

Requirements:

Starting training

R

The ignition is switched on.

#

R

Well being: Can aid the physical and mental

relaxation of vehicle occupants. A back mas‐

sage combined with local warmth provide

relaxation. The air is purified using ionisation

and a pleasant fragrance is released. The

audio player plays selections of calming

music and the vehicle interior is illuminated

with pleasant lighting.

Select Training.

#

Select Muscle relaxation, Muscle stimulation

% ENERGIZING Comfort is available approx‐

imately five minutes after starting the multi‐

media system.

or Balance.

The selected training video starts and is dis‐

played in the media display.

Multimedia system:

4

#

Select Full-screen video.

The training video is displayed in full screen.

5

Vehicle

ENERGIZING Comfort

Selecting a seat

#

% For more information on pausing or skipping

through videos, see (/ page 349).

R

Training: Can counteract the onset of mus‐

cle tension, limbs falling asleep or stress with

Select Seat selection.

286 Multimedia system

If, during an active programme, a function

requirement is no longer met, a corresponding

message appears. The active programme is can‐

celled.

% If a climate control setting is changed, a cli‐

Navigation

Switching navigation on

mate bar appears briefly.

Multimedia system:

Showing/hiding the navigation menu

Requirements:

4

Navigation

R

The map displays the current vehicle posi‐

tion.

#

Alternatively: press the ß button.

The map appears and shows current vehicle

position 1.

Multimedia system 287

Multimedia system:

or

#

and traffic conditions and operate the

equipment with the vehicle stationary.

4

Navigation

Slide the controller to the right.

% To show or hide lower menu levels, swipe or

slide to the left or right as many times as

necessary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Requirements:

Destination entry

R

For the online search: Mercedes me con‐

Entering a POI or address

nect is available.

R

You have a user account for the Mercedes

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

me Portal.

R

The service has been activated at a

Mercedes-Benz service centre.

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

traffic situation. This could also cause you to

lose control of the vehicle.

Further information can be found at: https://

www.mercedes.me

Multimedia system:

4

Navigation

#

To show: swipe left on the touchpad or the

Touch Control.

#

Only operate this equipment when the

traffic situation permits.

#

Show the navigation menu.

#

Select ª Enter destination .

or

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

Slide the controller to the left.

To hide: swipe right on the touchpad or the

#

Touch Control.

288 Multimedia system

Enter these address elements, for example:

or

#

R

City, street, house number

Street, town

Postcode

POI name

Press the touchpad.

#

To delete an entry: select % 4 (if avail‐

R

able).

R

Use the following options:

R

Press briefly: deletes the last character

entered or the last suggestion adopted.

R

POI category, e.g. Petrol station

Town, POI name

R

Press and hold: deletes the entire entry.

Examples of destination entry:

#

To set the language: select B 8.

The country in which the vehicle is located is set

R

If you are searching for Königsstraße in

Select the language.

1.

Stuttgart, for example, you can enter

STUT and KÖN.

% This function is useful for countries in which

several character sets are supported. An

example is Russia, which uses Cyrillic and

Latin characters.

There are two available methods of destination

entry:

R

If you are searching for a POI in the Uni‐

R

Free search 2

ted Kingdom, for example, you can enter

THE SHARD.

R

Search step-by-step 3

#

To call up the online search function:

select Online search 6.

Once an Internet connection is established, a

list appears. It shows online destinations

related to the previous entry.

The online destination is supplied by an Inter‐

net provider.

Select the online destination.

To try both examples, the country setting

must also be changed (method 2).

Method 1: free search

#

Enter the POI or address in 2. The entries

can be made in any order.

#

To switch to handwriting recognition:

select v 5.

During destination entry, suggestions are

made by the multimedia system. A selection

of destinations appears in a list.

#

Write the character on the touchpad.

To switch to character selection: press the

% button.

#

Multimedia system 289

#

or

#

If the top line of the character bar is highligh‐

ted, navigate upwards.

The character bar is hidden. City or postcode

is highlighted. Additional entry fields, e.g. for

POI, are available.

Select City or postcode.

The character bar appears.

Enter the city or the postcode.

During destination entry, suggestions are

made by the multimedia system. A selection

of destinations appears in a list.

The address entries can be made in any

order, for example:

An entry, e.g. POI, can be deleted with

£ in a step-by-step search. Navigate

to the left to do so.

Call up the online search function (if

available).

Enter the online destination or a 3 word

address in the input line.

R

% Enter a 3 word address (/ page 292).

Online search is not available in all coun‐

tries.

#

Call up a list.

#

To call up the list: press the % button.

The functions are described in the free

search.

To change the country: select the country.

or

#

If the top line of the character bar is highligh‐

ted, navigate upwards.

Select the destination in the list.

Enter the country. You only need to enter the

first character.

Select the country on the list.

#

To adopt a destination: select 7 Select

destination .

R

City or postcode, Street, House no.

Enter an intersecting street, if available.

Street, City or postcode

To adopt a destination: select Select desti-

nation.

If there are several listings for a destination,

a distance-orientated list appears.

Select the destination.

The destination address is shown.

If there are several listings for a destination,

a list appears.

R

#

Select the destination.

The destination address is shown.

POI, e.g. Petrol station, City or postcode

#

% During destination entry, use the following

Method 2: search step-by-step

#

functions:

Press % button.

R

Switch to handwriting recognition.

or

R

Switch to character selection.

R

Delete an entry.

290 Multimedia system

Selecting previous destinations

Multimedia system:

R

position. The list is sorted by distance in

ascending order.

The POIs show the following information:

POIs which belong to the category Italian

cuisine.

4

Navigation

#

Select ¡.

The first POI in the list is highlighted.

Select the POI.

5

¬ Previous and other destinations

R

name of POI

#

Select Previous destinations.

R

linear distance to the POI

#

Select the destination.

R

the direction of the linear distance to the

Example: setting the search position for the

parking category during active route guid‐

ance

The destination address is shown.

POI (arrow) is displayed when searching

for the vehicle's current position

Select the POI.

or

#

Select In the vicinity, Near destination or

Along the route.

The list shows the located POIs or opens an

overview of the route destination after

selecting Near destination.

If favourites have been saved already

Route guidance is active: select the search

position prior to choosing a POI (see exam‐

ple).

If intermediate destinations are set, these

can also be selected as the search position

after selecting Near destination.

(/ page 302), select From global favourites.

#

Select the favourite.

The destination address is shown.

#

Selecting a POI

Multimedia system:

#

Select the POI.

#

Select Near destination: select the intermedi‐

ate destination or the destination.

4

Navigation

Filtering displays for POIs

5

¬ Previous and other destinations

#

Enter the search term in ª Search:.

The results list shows relevant POIs.

Starting an automatic filling station search

Requirements:

5

POIs

#

Select the category.

R

Entering Italy shows the following results, for

example:

The automatic filling station search is activa‐

ted O (/ page 296).

or

#

Select All categories and the category.

If route guidance is not active: the search

R

POIs which contain Italy in the name.

begins in the vicinity of the current vehicle

Multimedia system 291

Select Set as destination.

#

Driving situation

Route guidance is active. The fuel level in the

fuel tank reaches the reserve fuel level.

tions are deleted. Route guidance to the fill‐

ing station begins.

or

#

Set as next intermediate destination: the

selected filling station is set as the next inter‐

mediate destination. Route guidance begins.

If there are already four intermediate des‐

tinations: select Yes in the prompt.

The selected filling station is entered into

position 1 of the intermediate destinations

menu. Intermediate destination 4 is deleted.

Route guidance begins.

Select an intermediate destination using

ª Enter destination during route guid‐

ance.

The Fuel tank reserve level Do you want to start

the search for filling stations? message is

shown.

#

Select Set as next intermediate destination

after entering the destination.

#

Select Yes.

The automatic filling station search begins.

The available filling stations along the route

or in the vicinity of the vehicle's current posi‐

tion are displayed.

Editing intermediate destinations

Requirements:

R

The destination and at least one intermediate

destination have been entered.

#

Entering an intermediate destination

Requirements:

Select the filling station.

The address of the filling station is displayed.

Multimedia system:

#

R

If route guidance is not active, select Start

A destination is entered.

4

Navigation

route guidance.

5

Intermediate destinations and info

To call up the map: highlight the destination

or the intermediate destination.

Multimedia system:

The selected filling station is set as the desti‐

nation. Route guidance begins.

4

#

Navigation

5

Intermediate destinations and info

Select Search for an intermediate destina-

tion.

Enter the intermediate destination as a POI

or address (/ page 287).

or

#

Select ¥ Map .

Move the map (/ page 307).

Select destination on the map (/ page 293).

#

If route guidance is active, select Start new

route guidance or Set as next intermediate

destination.

#

Start new route guidance: the selected filling

station is set as a new destination. The previ‐

ous destinations and intermediate destina‐

#

Select the intermediate destination.

292 Multimedia system

#

Selecting a contact for destination entry

Requirements:

To change the order of destinations: high‐

light the destination or the intermediate des‐

tination.

Select the contact.

Select the address.

R

A mobile phone is connected to the multime‐

dia system (/ page 315).

Entering geo-coordinates

Multimedia system:

#

Select ¥ Move .

Move the intermediate destination to the

desired position.

Press the Touch Control, the controller or the

touchpad.

To delete a destination: highlight the desti‐

nation or the intermediate destination.

#

R

The "Navigate to contact" online service is

available and activated.

4

Navigation

¬ Previous and other destinations

Geo-coordinates

Enter geo-coordinates as latitude and longi‐

tude coordinates in degrees, minutes and

seconds.

The map shows the position.

5

#

Multimedia system:

5

4

Navigation

#

5

¬ Previous and other destinations

5

Contacts

#

Select ¥ Delete.

#

Select the contact.

#

The contact details are displayed.

Confirm the entry.

Calculating a route with intermediate desti‐

nations

Requirements:

#

Select the address.

To calculate a route: select Start route

guidance.

If a route has already been created, select

Start new route guidance or Set as inter-

mediate destination.

The Please wait... message appears. The

search is carried out online.

R

The destination and at least one intermediate

destination have been entered.

#

Select the destination.

Multimedia system:

4

Filtering displays for contacts

Entering the destination as a 3 word address

Requirements:

Navigation

Intermediate destinations and info

#

Enter a name or telephone number, for exam‐

ple, into the search field.

5

R

Searching for a destination using 3 word

#

Select Start new route guidance.

The route is calculated with the set inter‐

mediate destinations.

Select ¡.

The first contact in the list is highlighted.

addresses is possible in the online search

(/ page 287).

Multimedia system 293

R

There is an Internet connection.

English: that.lands.winning

or

#

Slide the controller in any direction.

French: posteaux.bobineur.ombrant

% Searching for a destination using 3 word

The map moves in the corresponding direc‐

tion under the crosshair. The more you move

your finger away from the starting position

on the touchpad, the faster the map moves.

Press the Touch Control, the controller or the

touchpad.

addresses is not possible in all countries.

3 word addresses are unique, easy to

remember and suffice for most routine appli‐

cations.

You can convert addresses to 3 word

addresses and back again:

Multimedia system:

4

5

Navigation

ª Enter destination

#

Select Online search.

Enter the destination address as a 3 word

address. Separate each of the words with a

full stop.

If several destinations are located around the

crosshair, a list shows the available POIs and

roads.

If a destination is located exactly on the

crosshair, the destination address is dis‐

played.

R

At the website https://what3words.com

In the what3words apps

R

The search results are displayed.

Selecting a destination on the map

Multimedia system:

#

Select the destination in the list.

The destination address is shown. The route

can be calculated.

4

5

Navigation

Z Options

#

Select the destination in the list.

The destination address is shown.

#

Select Map menu.

% 3 word addresses from what3words are an

alternative addressing system for multilin‐

gual georeferencing of global locations with

a resolution of three metres. Using this grid,

locations on the Earth's surface are included

which do not have a building address such

as a street and house number, for example.

or

#

Setting the map orientation to 2D or 3D

If the map is displayed in full screen mode,

press the central control element.

The map menu appears.

Select "move map" in map menu 2

(/ page 306).

Swipe in any direction on the Touch Control

or touchpad.

#

Highlight Map orientation: 2D/3D.

Press the Touch Control, the touchpad or the

controller.

The map will be displayed in the selected

map orientation.

#

The Brandenburg Gate has this language

dependent 3 word address:

R

German: tapfer.gebäude.verliehen

294 Multimedia system

Showing traffic messages in the vicinity of

the map

or

#

The previous destinations and intermediate

destinations are deleted. Route guidance to

the new destination begins.

Slide the controller down.

Select the POI category.

#

Select Traffic messages for the vicinity.

The map appears.

Set as next intermediate destination: the

selected destination address is set as the

next intermediate destination. Route guid‐

ance begins.

%

User defined allows personal POI symbols to

be selected (/ page 308).

#

Swipe left or right on the touchpad.

or

#

Slide the controller to the left or right.

Route

Taking alternative routes into consideration

The previous or next traffic incident is high‐

lighted on the map. Information on the traffic

incident is displayed.

Calculating a route

Requirements:

#

Select an alternative route (/ page 296).

Other menu functions

R

The destination has been entered.

The destination address is shown.

% Traffic reports are not available in all coun‐

#

To save the destination: select ¥ Store

in "Previous destinations".

To display on the map: select ¥ Map.

To call a telephone number: select

¥ Call (if available).

To call up an Internet address: select

¥ www (if available).

R

tries.

#

Showing POIs in the vicinity of the map

If route guidance is not active, select Start

route guidance.

The route to the destination is calculated.

The map shows the route. Route guidance

then begins.

#

Select Surrounding POIs.

#

Swipe left or right on the touchpad.

or

#

Slide the controller to the left or right.

or

#

The previous or next POI is highlighted on the

map. The name or the address is shown.

To filter the display by POI category:

If route guidance is active, select Start new

Selecting a route type

Multimedia system:

route guidance or Set as next intermediate

destination.

#

4

5

swipe down on the Touch Control or the

touchpad.

Navigation

À Route and position

Start new route guidance: the selected desti‐

nation address is set as a new destination.

#

Select Route settings.

Multimedia system 295

À Route and position

#

Selecting route options

Multimedia system:

Select the route type.

If route guidance is active, the new route is

calculated with the new route type.

If route guidance is not active, the next route

is calculated with the new route type.

before changing route to avoid traffic jam can be

selected.

4

5

Navigation

The Avoid traffic jam automatically and Ask

before changing route to avoid traffic jam set‐

tings are not available in every country.

5

Avoid options

Avoiding areas

#

You can choose from the following route types:

R

The settings enable the following:

Select Areas (/ page 309).

Eco route

R

Avoid traffic jam automatically

Avoiding motorways, ferries, motorail trains,

tunnels, unpaved roads

An economical route is calculated. The jour‐

ney time may be somewhat longer than for

quicker routes.

The symbol for the current vehicle position is

displayed in green.

The route is calculated with the currently set

route type.

Traffic messages via Live Traffic Information

or FM RDS-TMC are taken into account.

Live Traffic Information and FM RDS-TMC are

not available in all countries.

#

Select O or deselect ª avoid option.

Using routes requiring a special toll sticker

#

Select Use vignette roads.

Select O or deselect ª All or countries.

The route takes into account roads in the

selected countries which require you to pay a

time-based fee (vignette). A vignette allows

for the use of a route network for a limited

time period.

R

Fast route

#

A route with a quick journey time is calcula‐

ted.

R

Ask before changing route to avoid traffic

jam

R

Short route

A route with a short driving distance is calcu‐

lated.

A prompt appears when a new route is detec‐

ted with a shorter journey time based on traf‐

fic reports. You can continue to use the cur‐

rent route or use the dynamic route instead.

Using toll roads

Avoid traffic jam automatically can be switched

on O or off ª for these route types. If Avoid

traffic jam automatically is switched on, Ask

#

Select Use toll roads.

296 Multimedia system

#

R

Selecting an alternative route

Multimedia system:

Select Payment in cash or Electronic billing

Announce street names

or Off.

The multimedia system announces the

names of the roads that will follow the

upcoming change of direction.

This function is not available in all countries

and languages.

The route takes into account roads that

require the payment of a usage fee (toll).

4

5

Navigation

À Route and position

#

Select Alternative route.

If Off is selected, toll roads are not taken into

account.

The routes are displayed in accordance with

the setting made in the route settings.

The currently selected route is shown with a

dark blue line.

Select the alternative route.

These route options are not available in every

country.

The selected route options cannot always be

implemented. Therefore, a route may include a

ferry, for instance, even though the avoid Ferries

option is enabled. A message appears and you

will hear a corresponding message.

Displaying destination information

Requirements:

#

R

A destination is entered.

Switching the automatic filling station

search on/off

Multimedia system:

4

Navigation

#

Select Intermediate destinations and info.

4

5

Navigation

Z Options

Selecting notifications for the route

Multimedia system:

The following information is displayed:

#

Switch Reserve fuel level on O or off ª.

Switched on O: when the fuel reserve level

is reached, a prompt appears asking whether

you want to start searching for filling sta‐

tions.

R

Intermediate destinations and destination

4

5

Navigation

Z Options

The route can also include up to four

intermediate destinations.

5

Announcements

#

Switch an announcement on O or off ª.

R

Name, address

You can choose from the following announce‐

ments:

Using automatic filling station search

Requirements:

R

Remaining driving distance

Time of arrival

R

Announce traffic warnings

The automatic filling station search is activated

O (/ page 296).

This function is not available in all countries.

Multimedia system 297

#

Route guidance

Notes on route guidance

The prompt Fuel tank reserve level Do you want

to start the search for filling stations? appears.

Select Yes.

The service station search starts. The availa‐

ble service stations along the route or in the

vicinity of the vehicle's current position are

displayed.

#

Select Yes.

The automatic filling station search begins.

The available filling stations along the route

or in the vicinity are displayed.

&

WARNING Risk of distraction from oper‐

ating integrated communication equip‐

ment while the vehicle is in motion

#

Select the service station.

The service station address is displayed.

If route guidance is not active, select Start

route guidance.

#

Select the filling station.

If you operate communication equipment

integrated in the vehicle when driving, you

will be distracted from the traffic situation.

This could also cause you to lose control of

the vehicle.

#

When there is no route, the filling station is

set as the destination.

The selected service station is set as a desti‐

nation. Route guidance begins.

or

#

When there is a route, the filling station is set

as the next intermediate destination.

or

#

Only operate this equipment when the

traffic situation permits.

If route guidance is active, select Start new

route guidance or Set as next intermediate

destination.

Start new route guidance: the selected

service station is set as a new destination.

The previous destination and all intermediate

destinations are deleted. Route guidance to

the service station begins.

Starting the automatic service station

search

Requirements:

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

R

ATTENTION ASSIST and the Suggest rest

area function are activated (/ page 228).

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Route guidance begins once a route has been

calculated.

Driving situation

The ATTENTION ASSIST Do you want to start

the rest area search? message is shown.

Set as next intermediate destination: the

selected service station is set as the next

intermediate destination. Route guidance

begins.

298 Multimedia system

R

The road and traffic rules and regulations always

have priority over multimedia system driving

instructions.

Incomplete digital map data

There are three phases when changing direction:

R

Preparation phase

Notes on GPS reception

The correct function of the navigation system

depends amongst other things on GPS recep‐

tion. In certain situations GPS reception can be

impaired, defective or even not possible, e.g. in

tunnels or in multi-storey car parks.

If there is enough time between the changes

of direction, the multimedia system prepares

you for the upcoming change of direction. A

navigation announcement is issued, e.g.

"Prepare to turn right".

The following driving instructions can be used:

R

Navigation announcements

R

Route guidance displays

R

Lane recommendations

The map appears in full-screen mode.

Changing direction overview

If you do not follow the driving instructions or if

you leave the calculated route, a new route is

calculated automatically.

Driving instructions may differ from the actual

road and traffic conditions if:

R

Announcement phase

The multimedia system announces the

upcoming change of direction, e.g. by

announcing "Turn right in 100 m".

The display is split into two parts. The map is

displayed on the left; on the right, there is a

detailed image of the junction or a 3D image

of the upcoming change of direction.

R

The route is diverted

R

The direction of a one-way street has been

changed

R

Change-of-direction phase

For this reason, you must always observe road

and traffic rules and regulations during your

journey as well as the prevailing traffic condi‐

tions.

The multimedia system announces the immi‐

nent change of direction, e.g. by announcing

"Now turn right".

The route may differ from the ideal route due to

the following:

The display is split into two parts.

The vehicle has successfully changed direc‐

tion when the light-coloured bar on the right

R

Roadworks

Multimedia system 299

R

drops down to 0 m and the current vehicle

position symbol has reached the highlighted

change-of-direction point.

When the change of direction is complete,

the map appears in full-screen mode.

Possible lane 2

In this lane, you will only be able to complete

the next change of direction.

Lane not recommended 3

In this lane, you will not be able to complete

the next change of direction without chang‐

ing lane.

% Changes of direction are also shown in the

Instrument Display.

Lane recommendations overview

This display appears for multi-lane roads.

During the change of direction, new lanes may

be added.

If the digital map contains the relevant data, the

multimedia system can display lane recommen‐

dations for the next two changes of direction.

% Lane recommendations can also be dis‐

played in the Instrument Display and in the

Head-up Display.

Overview of destination reached

Once the destination is reached, you will see the

Í chequered flag. Route guidance is finished.

1

2

3

Recommended lane

Possible lane

Lanes not recommended

When an intermediate destination has been

reached, you will see the intermediate destina‐

tion flag with the number of your Î inter‐

mediate destination. After this, route guidance is

continued.

The following lanes are displayed:

R

Recommended lane 1

In this lane, you will be able to complete both

the next change of direction and the one

after that.

Switching navigation announcements on/off

Requirements:

300 Multimedia system

#

R

route guidance is active.

The route is recalculated.

Turn the volume control on the centre con‐

sole during a navigation announcement

(/ page 271).

% You can add and call up this function as a

favourite under Spoken driving recommenda-

tions on/off.

#

To switch off: press the volume control on

the multifunction steering wheel during a

navigation announcement (/ page 270).

% In the following situations, the volume is

raised to the maximum volume or lowered to

the minimum volume:

Switching navigation announcements on/off

during a phone call

or

#

Press the volume control on the centre con‐

sole during a navigation announcement

(/ page 270).

The Spoken driving recommendations have

been deactivated. message appears.

R

A new route guidance is started.

#

Select System.

Select õ Audio.

Select Navigation and traffic announce-

ments.

Switch Driving recommendations during

phone call on O or off ª.

R

The route is recalculated.

#

% The minimum volume can be individually set

#

at a Mercedes-Benz Service Centre.

#

Via system settings: select System.

Select õ Audio.

Select Navigation and traffic announce-

ments.

Select Driving recommendation volume.

Set the volume.

To switch audio fadeout on/off during

navigation announcements: select System.

Select õ Audio.

Select Navigation and traffic announce-

ments.

or

#

Show the navigation menu (/ page 286).

#

Select ! Driving recommendation.

Adjusting the volume of navigation

announcements

Requirements:

The symbol changes to #.

#

To activate: select # Driving recommen-

#

dation .

#

R

Route guidance is active.

The current navigation announcement is

played.

#

On the multifunction steering wheel or

% In the following situations, navigation

announcements are switched on automati‐

cally:

on the multimedia system: turn the volume

control on the multifunction steering wheel

during a navigation announcement.

#

R

A new route guidance is started.

or

Multimedia system 301

#

Overview of route guidance from an off-road

location to a destination

Off-road position: the current vehicle position is

located within the digital map on roads that are

not available.

When route guidance begins the following dis‐

plays appear:

Multimedia system:

Switch Audio fadeout during driving recom-

mendation on O or off ª.

4

Navigation

#

Select % Cancel route guidance.

Repeating navigation announcements

Requirements:

Overview of route guidance to an off-road

destination

An off-road destination is within the digital map.

The map contains no roads that lead to the des‐

tination.

You can enter geo-coordinates or a three word

address for off-road destinations on the map.

Route guidance guides you for as long as possi‐

ble with navigation announcements and displays

on roads that are known to the multimedia sys‐

tem.

Shortly before you reach the last known position

on the map, you will hear the "Please follow the

direction arrow" announcement. The display

shows a direction arrow and the linear distance

to the destination.

R

a route has already been created.

route guidance is active.

R

The Road not mapped message is shown.

Multimedia system:

4

R

A direction arrow showing the linear direc‐

tion to the POI.

Navigation

Select ! Driving recommendation.

Select # Driving recommendation.

The current navigation announcement is

repeated.

#

When the vehicle is back on a road known to the

multimedia system, route guidance continues as

normal.

% You can add and call up this function as a

favourite under Repeat spoken driving rec-

ommendation.

Overview of off-road status during route

guidance

Due to roadworks, for example, there may be dif‐

ferences between the data on the digital map

and the actual course of the road. In such cases,

the multimedia system will temporarily be

unable to locate the vehicle's current position on

the digital map. The vehicle is off-road.

Cancelling route guidance

Requirements:

R

A route has already been created.

Route guidance is active.

R

302 Multimedia system

#

Storing a map position

Multimedia system:

If the vehicle is displayed as being offroad, the

following displays appear:

To save as a favourite: select ¥ Save

as global favourite .

4

The favourites are displayed.

Navigation

R

The Road not mapped message

Move the favourite to the desired position.

If a favourite has already been added at this

position, it will be overwritten.

To save as "Home" address: select ¥

Save as "Home" address .

To save as "Work" address: select ¥

Save as "Work" address .

To delete a single or all destinations:

select ¥ Delete or Delete all.

A prompt appears.

R

The map is in full-screen mode.

A direction arrow showing the linear direc‐

tion to the POI

#

Press the Touch Control, the controller or the

touchpad.

When the vehicle is back on a road known to the

multimedia system, route guidance continues as

normal.

#

Select "move map" in map menu 2

(/ page 306).

#

Select a position on the map.

If multiple entries are available for a map

position, a list appears.

Destination

Saving the current vehicle position

Multimedia system:

#

Highlight an entry.

#

Select ¥ Store in "Previous destina-

4

Navigation

#

Select Yes.

To display destination information: select

¥ Details.

tions" .

#

If the map is displayed in full screen mode,

The map position is saved to the "Previous

destinations" memory.

press the central control element.

The map menu appears.

Using external destinations

Editing the previous destinations

Multimedia system:

#

Select 1 on the map menu (/ page 306).

External destinations can be received from the

following sources:

The current vehicle position is saved to the

"Previous destinations" memory.

4

Navigation

5

¬ Previous and other destinations

R

Mercedes-Benz Apps

door-to-door navigation

5

Previous destinations

R

#

Highlight one of the previous destinations.

Multimedia system 303

#

A destination has been received with pic‐

ture information: select Start route guid-

ance.

% Received destinations are saved in the previ‐

Important information on Live Traffic Informa‐

tion:

ous destinations.

R

A prompt appears on the media display.

Current traffic reports are received via the

Route guidance starts.

Internet connection or via data roaming (for

selected countries).

#

A destination has been received without

picture information: select Yes.

Route guidance with current traffic reports

R

The traffic situation is updated at short, regu‐

lar intervals.

#

If route guidance is not active, select Start

route guidance.

Traffic information overview

The services are not available in every country.

Traffic reports can be received with the following

services:

R

In selected countries, the subscription

The route to the destination is calculated.

The map shows the route. Route guidance

then begins.

service is available free of charge for a period

of three years from the manufacturing date.

The subscription information shows the sta‐

tus (/ page 304).

or

R

Live Traffic Information

FM RDS-TMC

#

If route guidance is active, select Start new

route guidance or Set as next intermediate

destination.

R

Registering Live Traffic Information:

It is not possible to use both services simultane‐

ously.

Live Traffic Information or FM RDS-TMC is dis‐

played with a symbol.

R

The service has been registered with

Mercedes me (/ page 304).

Start new route guidance: the received desti‐

nation address is set as a new destination.

The previous destinations and intermediate

destinations are deleted. Route guidance to

the new destination begins.

R

Registration is carried out at a Mercedes-

Benz service centre.

% Hazard warnings can be received using the

Information on the vehicle's position is regularly

sent to Mercedes-Benz AG. The data is immedi‐

ately rendered anonymous by Mercedes-Benz AG

and forwarded to the traffic data provider. Using

this data, traffic reports relevant to the vehicle's

position are sent to the vehicle. The vehicle acts

Car-to-X service.

Set as next intermediate destination: the

received destination address is set as the

next intermediate destination. Route guid‐

ance begins.

There may be differences between the traffic

reports received and the actual road and traffic

conditions.

304 Multimedia system

R

as a sensor for the flow of traffic and helps to

improve the quality of the traffic reports.

If you do not wish to transmit your vehicle posi‐

tion, you can have this service deactivated at a

Mercedes-Benz service centre.

one week before the expiry date.

on the expiry date.

and a form of identification are required for

this.

Accept the general and specific terms of use.

#

To display manually: select Live Traffic Sub-

scription Info.

Depending on the status, one of the following

messages appears:

Extending a subscription

#

Call up the Mercedes me user account.

Switch to the Mercedes me connect online

store via the linked vehicle.

Extend the Live Traffic Information service.

Select the renewal period.

Add the product to the shopping basket.

Accept the general and specific terms of use.

Useful information on FM RDS-TMC:

#

R

A FM RDS-TMC radio station broadcasts traf‐

fic reports alongside the radio programme.

R

the period of validity for the subscription

is displayed.

#

R

FM RDS-TMC is not available in all countries.

R

the subscription has expired.

#

Displaying subscription information

Requirements:

#

Registering on Mercedes me

Live Traffic Information must be registered. Reg‐

istration is carried out at a Mercedes-Benz

service centre.

#

R

The vehicle is equipped with Live Traffic

Information.

Live Traffic Information remains activated for

the selected extension period. Activation

begins on the date of extension.

^RFor registration at Mercedes me and the

extension of the subscription: you have a

user account in the Mercedes me portal.

#

Create a user account at Mercedes me at:

https://www.mercedes.me. A valid email

address is required for this.

Register the vehicle using the vehicle identifi‐

cation number (VIN).

Have the vehicle linked to the Mercedes me

user account at a Mercedes-Benz service

centre. The vehicle registration documents

Displaying the traffic map

Requirements:

#

Multimedia system:

R

For Live Traffic Information: the vehicle is

equipped with a communication module fea‐

turing an activated, integrated SIM card.

When the vehicle is started, the communica‐

tion module automatically establishes an

4

5

Navigation

Z Options

#

The subscription expiry date is automatically dis‐

played:

R

one month before the expiry date.

Multimedia system 305

Activating free flow and traffic display

-

Internet connection. Traffic information is

made available shortly afterwards.

slow-moving traffic (orange line)

heavy traffic (yellow line)

free-flowing traffic (green line)

#

Activate Free-flowing traffic and Traffic

delays O.

Multimedia system:

% The traffic delay is displayed for the current

route. Traffic delays lasting one minute or

longer are taken into consideration.

4

5

Navigation

Z Options

R

display for traffic delays on the route lasting

at least one minute

warning message symbols:

5

Map menu

#

Alternatively: if the map is displayed in full

screen mode, press the Touch Control, the

controller or the touchpad.

Displaying details

-

symbol d

#

Displaying the traffic map (/ page 304).

-

additional road safety notes when

The map menu appears.

#

approaching a traffic incident, e.g. the

end of a traffic jam

Move the map (/ page 307).

When a traffic report symbol is under the

#

Activate O º.

#

crosshair, press on the central control ele‐

ment.

The traffic map shows the following information,

for example:

If the vehicle approaches a danger area

on the route, a warning message is dis‐

played on the map. A warning message

may also be issued (/ page 306).

The traffic report details are displayed.

R

traffic incidents, for example:

or

#

-

roadworks

Press on the central control element.

Displaying traffic incidents

Multimedia system:

-

road blocks

#

Select Information on traffic reports.

The map shows the traffic report symbols in

the vicinity.

Traffic report information is displayed in the

status line:

-

warning messages

4

5

Navigation

Z Options

5

The symbols for traffic incidents are dis‐

played in colour (on the route) or grey (off

the route).

Map content

#

Activate Traffic incidents O.

Roadworks, road blocks, local area reports

(e.g. fog) and warning messages are dis‐

played.

R

traffic flow information:

R

Traffic report symbol

-

traffic jam (red line)

306 Multimedia system

R

Map and compass

Reason for the traffic report, e.g. traffic

congestion

Warning message (highlighted in red)

• Filters the display of POIs in the vicinity

according to POI category

Switches the display of personal POI sym‐

bols on the map on or off

Switches one of the following displays on or

off depending on the equipment:

• Weather information

• Satellite map

Map and compass overview

R

5

6

#

To select a traffic report symbol: select

Next or Previous.

Press on the central control element.

The traffic report details are displayed.

Issuing hazard warnings

Multimedia system:

• Traffic incidents

Switches the traffic map display on or off

7

4

5

Navigation

Z Options

5

Announcements

The map and satellite images are shown in globe

projection. This allows for a realistic map display

in all map scales. The map uses elevation model‐

ling.

#

Activate O Announce traffic warnings.

Warning messages are issued and tailbacks

which pose a risk are announced.

Depending on the map data, important buildings

in many cities are depicted realistically on the

map in small map scales (e.g. 20 m, 50 m).

Other buildings are shown as models.

% You can set the unit of measurement of the

map scale (/ page 279).

If online information is available, fuel prices and

the availability of parking spaces in multi-storey

car parks are displayed, for example.

1

2

3

4

Saves the current vehicle position

Moves the map

Selects the map orientation and map view

Selects the function depending on the equip‐

ment:

• Sends a hazard warning via Car-to-X.

Multimedia system 307

Z Options

R

Moving the map

Multimedia system:

% Requirements:

The map is shown.

R

Mercedes me connect is available.

Multimedia system:

4

5

Navigation

R

You have a user account for the

Mercedes me Portal.

The service has been activated at a

Mercedes-Benz service centre.

Navigation

5

Map menu

#

To zoom in: swipe down on the Touch Con‐

trol.

#

Alternatively, if the map is displayed in full

screen mode, press the central control ele‐

ment.

The map menu appears.

Select "Move map" in map menu 2

(/ page 306).

or

#

Further information can be found at:

https://www.mercedes.me

Turn the controller anti-clockwise.

#

or

#

% The online information is not available in all

Move two fingers apart on the touchpad.

To zoom out: swipe up on the Touch Control.

countries.

Swipe in any direction on the Touch Control

or touchpad.

#

If Display in COMAND is activated in Traffic Sign

Assist (/ page 230), speed limits and overtak‐

ing restrictions are displayed on the map.

or

#

or

#

Turn the controller clockwise.

Slide the controller in any direction.

The map moves in the corresponding direc‐

tion under the crosshair. The further you

move your finger away from the starting posi‐

tion on the touchpad, the faster the map

moves.

or

#

% Company logos displayed on the map are

trademarks of the respective companies and

used solely for the purpose of indicating the

locations of these companies. The use of

such logos on the map does not indicate

approval of, support of or advertising by

these companies for the navigation system

itself.

Move two fingers together on the touchpad.

Setting the map scale

Requirements:

308 Multimedia system

#

Selecting the map orientation

Multimedia system:

R

POI name

area name

Select POI symbols.

The # dot indicates the current setting.

4

5

Navigation

Z Options

Standard displays symbols of predefined cat‐

egories on the map.

Geo-coordinates displays the following infor‐

mation:

5

Map menu

#

User defined allows you to personally select

the symbols for the available categories.

Alternatively, if the map is displayed in full

screen mode, press the central control ele‐

ment.

R

longitude and latitude

elevation

The elevation shown may deviate from

the actual elevation.

number of satellites from which a signal

can be received

When the map is moved, this information

does not appear.

R

None switches the display off.

Select a setting.

The map menu appears.

#

In map menu 3 , select N, 2D or

3D(/ page 306).

User defined: select categories.

The POI symbols of the selected categories

are displayed O or not displayed ª.

R

N: the 2D map view is displayed so that

north is always at the top.

Selecting the display of text information in

the map

Multimedia system:

R

2D: the 2D map view is aligned to the

direction of travel.

Climate control displays the current climate

control settings.

R

3D: the 3D map view is aligned to the

direction of travel.

4

5

Navigation

Z Options

None switches the display off.

5

Text information

Select text information.

Current street shows the street you are cur‐

rently driving on at the bottom of the display.

When the map is moved, the following infor‐

mation appears under the crosshair:

Selecting POI symbols

Multimedia system:

#

Displaying the next intersecting street

Requirements:

4

5

Navigation

Z Options

R

Route guidance is not active.

5

Map content

POIs include filling stations and hotels which can

be displayed as symbols on the map, for exam‐

ple. Not all POIs are available everywhere.

R

street name

Multimedia system 309

#

Multimedia system:

Motorways are always taken into account for

the route.

there is no sensible alternative route

To change the size of the area: swipe up or

down on the Touch Control or the touchpad.

4

5

Navigation

Z Options

R

or

#

Activate O Next intersecting street.

The name of the next intersecting street will

be displayed at the upper edge of the display.

Slide the controller up or down.

The map scale is enlarged or reduced and

changes the size of the area.

To set the area: press the Touch Control,

the touchpad or the controller.

The area is entered into the list.

Avoiding a new area

Multimedia system:

4

5

Navigation

À Route and position

Areas

Displaying the map version

Multimedia system:

#

5

Avoid options

4

5

Navigation

Z Options

#

Select Avoid new area.

To search for an area via the map: select

Using map.

#

Select Map version.

Select Details.

Changing an area

Multimedia system:

#

Move the map.

4

5

% Information about new versions of the digital

map can be obtained from a Mercedes-Benz

service centre.

Navigation

Avoid options

À Route and position

Areas

5

or

#

To search for an area using an address:

select Address entry.

Enter the address.

#

Highlight an area in the list.

Overview of avoiding an area

You can define areas along a route that you

would like to avoid.

The route can include an area that is to be avoi‐

ded in the following situations:

Select ¥ Edit.

#

Moving the area on the map

#

Select Select destination.

The map appears.

To display an area: press the Touch Control,

the touchpad or the controller.

A red rectangle appears. This designates the

area that should be avoided.

Swipe in any direction on the Touch Control

or touchpad.

#

or

#

R

the destination is located in an area that is to

be avoided

Slide the controller in any direction.

R

if motorways are located within the area that

is to be avoided

310 Multimedia system

#

Changing the size of the area

The following options are available for the

update:

Confirm the prompt with Yes.

One or all areas are deleted.

#

To start: press the Touch Control, the touch‐

R

The automatic map update updates map data

for one region.

pad or the controller.

Map data update overview

#

To change: swipe up or down on the Touch

Updating at the Mercedes-Benz service

centre

For automatic map updates Automatic

online updates must be activated in the sys‐

tem settings (/ page 283).

Control or the touchpad.

or

The digital maps generated by the map software

become outdated in the same way as conven‐

tional road maps. Optimal route guidance can

only be provided by the navigation system in

conjunction with up-to-date map data. Informa‐

tion about new versions of the digital map can

be obtained from a Mercedes-Benz service

#

Slide the controller up or down.

To stop: press the Touch Control, the touch‐

R

The manual map update updates map data

for several or all regions.

#

pad or the controller.

Further information on the online map update

https://www.mercedes.me.

Further information on updates can be found at:

https://moba.i.daimler.com/markets/ece-row/

baix/cars/connectme/en_GB/#emotions/

Startseite.html.

Taking the area for the route into account

#

Avoid O an area in the list.

If route guidance is active, a new route is cal‐ centre.

culated.

You can have updates to the digital map imple‐

mented there.

% Additional costs can be incurred in this proc‐

If there is no route yet, the setting is carried

over to the next route guidance.

Overview of map data

ess.

Deleting one or all areas

Multimedia system:

Your vehicle is supplied with map data at the fac‐

tory. Depending on the country, map data for

your region is either pre-installed or the map

data is supplied on a data storage medium.

Online map update

The online map update service from Mercedes

me connect can be used to update map data.

4

5

Navigation

À Route and position

Areas

5

Avoid options

% The online map update service is not availa‐

#

If the map data on your vehicle has been instal‐

led at the factory and you wish to reinstall it, you

do not need to enter the activation code.

Highlight an area in the list.

ble in all countries.

Select ¥ Delete or ¥ Delete all.

Multimedia system 311

À Route and position

Displaying the compass

Multimedia system:

For map data that you have purchased in the

form of a data storage medium, you must enter

the accompanying activation code.

% If you save the map data on a data storage

medium with the online map update service,

no entry is required. The activation code is

stored on the data storage medium during

the downloading process.

The online map update service is not availa‐

ble in all countries.

Observe the following when entering the activa‐

tion code:

Multimedia system:

4

5

Navigation

Select Qibla.

4

5

Navigation

Select Compass.

À Route and position

#

The arrow on the compass shows the direc‐

tion of prayer to Mecca in relation to the cur‐

rent direction of travel.

The compass display shows the following

information:

The number of satellites received is shown.

R

the current direction of travel with bear‐

ing (360° format) and compass direction

Setting the map scale automatically

R

longitude and latitude coordinates in

degrees, minutes and seconds

Multimedia system:

4

5

Navigation

Z Options

The map scale is set automatically depending on

your driving speed.

For journeys in cities with detailed city models, a

map view from the driver's perspective is used.

R

height (rounded)

R

The activation code can be used for one vehi‐

cle

R

number of GPS satellites from which a

signal can be received

R

The activation code is not transferable

Displaying Qibla

Requirements:

R

The activation code has six digits

#

Switch Auto zoom on O or off ª.

R

The Qibla display is available in your country.

% The automatically selected map scale can be

changed manually for a short time. The set‐

ting is reset automatically after a few sec‐

onds.

In the event of the following problems, please

contact a Mercedes-Benz service centre:

R

The multimedia system does not accept the

activation code

R

You have lost the activation code

312 Multimedia system

Displaying the satellite map

Multimedia system:

R

The service has been activated at a

Mercedes-Benz service centre.

Telephone

Telephony

4

5

Navigation

Z Options

Further information can be found at: https://

www.mercedes.me

Multimedia system:

Notes on telephony

5

Map content

#

Switch Satellite map on O or off ª.

&

WARNING Risk of distraction from oper‐

ating integrated communication equip‐

ment while the vehicle is in motion

4

5

or

Navigation

Z Options

5

#

Map content

Activate Weather information O.

If satellite map display 6 is available in the

map menu, switch it on O or off ª

(/ page 306).

#

If you operate communication equipment

integrated in the vehicle when driving, you

will be distracted from the traffic situation.

This could also cause you to lose control of

the vehicle.

or

#

Switched on O: satellite maps are displayed

in map scales of 2 km or less.

If weather information display 6 is available

in the map menu, activate O(/ page 306)

it.

Current weather information is displayed on

the navigation map, e.g. temperature or

cloud cover.

Switched off ª: no satellite maps are dis‐

played.

#

Only operate this equipment when the

traffic situation permits.

% Satellite maps for these map scales are not

available in all countries.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

Displaying weather information

Requirements:

% Weather information is not available in all

countries.

R

Mercedes me connect is available.

R

You have a user account for the Mercedes

me Portal.

R

The service is available.

Multimedia system 313

&

WARNING Risk of an accident from

operating mobile communication equip‐

ment while the vehicle is in motion

Mobile communications devices distract the

driver from the traffic situation. This could

also cause the driver to lose control of the

vehicle.

#

As the driver, only operate mobile com‐

munications devices when the vehicle is

stationary.

#

As a vehicle occupant, only use mobile

communications devices in the areas

intended for this purpose, e.g. in the

rear passenger compartment.

You must observe the legal requirements for the

country in which you are currently driving when

operating mobile communication equipment in

the vehicle.

Further information can be obtained from a

Mercedes-Benz service centre or at: https://

www.mercedes-benz-mobile.com/

314 Multimedia system

Telephone menu overview

Bluetooth^®device name of the currently

1

5

6

7

8

A

Contacts (/ page 320)

Call list (/ page 322)

Text message

One mobile phone connected: Active call.

Two mobile phones connected: changes view

between telephone 1 and 2 or Active call

Options

Symbols 1 to 4 are not shown until after a

mobile phone has been connected to the multi‐

media system. The symbols depend on your

mobile phone and your mobile phone network

provider.

connected mobile phone

2

Signal strength of the mobile phone network

for the currently connected and selected

mobile phone

Battery status of the currently connected

and selected mobile phone

3

4

9

Devices (/ page 315)

¢ (telephone ready) or w (call active)

Multimedia system 315

Bluetooth^®profile overview

Connecting a mobile phone (Bluetooth^®tel‐

Information on telephony

ephony)

The following situations can lead to the call

being disconnected while the vehicle is in

motion:

Bluetooth^®profile

of the mobile phone

Function

Requirements:

Bluetooth^®is activated on the mobile phone

R

PBAP (Phone Book

Access Profile)

Contacts are auto‐

matically displayed in

the multimedia sys‐

tem

(see the manufacturer's operating instruc‐

tions).

R

there is insufficient network coverage in the

area

R

you move from one GSM or UMTS transmit‐

Bluetooth^®is activated on the multimedia

system (/ page 275).

ter/receiver area (cell) into another and no

communication channels are free

MAP (Message

Access Profile)

Message functions

can be used

Multimedia system:

R

the SIM card used is not compatible with the

network available

4

5

Telephone

ª Devices

Telephony operating modes overview

Searching for a mobile phone

R

a mobile phone with "Twincard" is logged into

Depending on your equipment, the following tel‐

ephony operating modes are available:

the network with the second SIM card at the

same time

#

Select Connect new device.

#

Select Start search on the system.

R

A mobile phone is connected to the multime‐

The available mobile phones are displayed. If

a new mobile phone is found, it is indicated

by the # symbol.

The multimedia system supports calls in HD

Voice^®for improved speech quality. A require‐

ment for this is that the mobile phone and the

mobile phone network provider of the person

dia system via Bluetooth^®(/ page 315).

R

Two mobile phones are connected with the

multimedia system via Bluetooth^®(two

Connecting a mobile phone (authorisation

using Secure Simple Pairing)

you are calling support HD Voice^®

.

phone mode) (/ page 316).

Depending on the quality of the connection, the

voice quality may fluctuate.

#

Select the mobile phone.

A code is displayed in the multimedia system

and on the mobile phone.

316 Multimedia system

#

If the codes match: confirm the code on

the mobile phone.

Multimedia system:

% A mobile phone can be operated both as an

audio source as well as telephone in parallel.

4

5

Telephone

ª Devices

% The type of connection for the connected

mobile phone, for example as Phone 1,

Phone 2 or as Audio source, can be rede‐

fined at any time. (/ page 316).

#

Connecting a mobile phone (authorisation by

entering a passkey)

Select Connect new device.

Select Start search on the system.

The available mobile phones are displayed.

#

Select the mobile phone.

#

Choose a one to sixteen-digit number combi‐

nation as a passkey.

Select the mobile phone.

Functions of the mobile phone in two phone

mode

Answer the How would you like to connect

the new device? prompt.

To replace the currently connected

mobile phone: select Phone 1.

The currently connected mobile phone is

replaced by the new mobile phone.

#

On the multimedia system: enter the pass‐

#

Functions overview

key and select a.

#

On the mobile phone: enter the passkey

Mobile phone in the Mobile phone in the

again and confirm.

% Up to 15 mobile phones can be authorised

on the multimedia system.

foreground

background

Full range of func‐

tions

Incoming calls

or

#

To connect the second mobile phone:

select Phone 2.

The new mobile phone is connected as

Phone 2. If two mobile phones have already

been connected, the second telephone is

replaced by the new mobile phone.

Authorised mobile phones are reconnected

automatically.

Interchanging mobile phones (two phone

mode)

Requirements:

Connecting a second mobile phone (two

phone mode)

Requirements:

R

The mobile phones are authorised

(/ page 315).

R

At least one mobile phone is already connec‐

or

#

ted to the multimedia system via Bluetooth^®.

To use the mobile phone as an audio

source: select Audio source (/ page 354).

Multimedia system 317

Multimedia system:

% If a new mobile phone is connected and

defined as Phone 1, for example, this over‐

writes the previously connected mobile

phone in the foreground of the system.

4

5

Telephone

ª Devices

#

In the device overview, select a mobile phone

which has already been authorised and set

as Phone 1 or Phone 2.

Disconnecting a mobile phone

Multimedia system:

After interchanging the mobile phones, the

mobile phone in the foreground is replaced by

the mobile phone in the background.

4

5

Telephone

ª Devices

#

Select the i symbol in the line of the

mobile phone.

The disconnection of the mobile phone takes

place without a confirmation prompt. The

mobile phone remains authorised in the sys‐

tem.

De-authorising a mobile phone

Multimedia system:

Bluetooth^®device name of the currently

connected mobile phone

1

4

5

Telephone

ª Devices

#

Select the % symbol in the line of the

2

3

4

5

6

Connects a mobile phone as Phone 1

Connects a mobile phone as Phone 2

Connects a mobile phone as Audio source

Disconnects a mobile phone(/ page 317)

De-authorises a mobile phone(/ page 317)

mobile phone.

Answer the confirmation prompt with Yes.

The mobile phone is de-authorised and

deleted from the system.

318 Multimedia system

#

Information on Near Field Communication

(NFC)

NFC enables short-range wireless data transfer

or (re)connection of a mobile phone with the

multimedia system.

The following functions are available without

having authorised a mobile phone:

To change mobile phones: place the NFC

area of the mobile phone (see manufactur‐

er's operating instructions) on NFC logo 2.

If the mobile phone has already been author‐

ised on the multimedia system, it is now con‐

nected.

If the mobile phone is authorised on the mul‐

timedia system for the first time, it is connec‐

ted after confirming the mobile phone

instructions (see the manufacturer's operat‐

ing instructions).

R

Transferring a URL to be viewed in the multi‐

media system (see the manufacturer's oper‐

ating instructions).

R

Setting up the vehicle's Wi-Fi access data via

the system settings (/ page 277).

Further information can be found at:

https://www.mercedes-benz-mobile.com/

Further information can be found at: https://

www.mercedes-benz-mobile.com/

Setting the reception and transmission vol‐

ume

Requirements:

#

Using a mobile phone with Near Field Com‐

munication (NFC)

Requirements:

To connect a mobile phone: open stowage

compartment cover 1.

R

The mobile phone is authorised

(/ page 315).

Place the NFC area of the mobile phone (see

manufacturer's operating instructions) on

NFC logo 2 on the inside of the cover.

The mobile phone is connected to the multi‐

media system.

R

NFC is activated on the mobile phone (see

the manufacturer's operating instructions)

Multimedia system:

4

5

Telephone

Z Options

R

The mobile phone's screen is switched on

5

Telephone

and unlocked (see the manufacturer's oper‐

ating instructions)

This function ensures optimal language quality.

Multimedia system 319

#

Stopping mobile phone voice recognition

Ending a call

Select Reception volume or Transmission

volume.

Set the volume.

#

Press the 8 or ~ button on the multi‐

function steering wheel.

Select =.

Activating functions during a call

#

To show all functions, navigate down.

Further information on the recommended recep‐

tion and transmission volume: https://

www.mercedes-benz-mobile.com/

Calls

The following functions are available during a

call:

Telephone operation

Multimedia system:

R

Adjusting the call and ringtone volume

Multimedia system:

End call

Make additional call

Keyboard (show to send DTMF tones)

Switch Mute mic on O or off ª.

Private mode (an active call in hands-free

mode is transferred over to the telephone)

4

5

Telephone

ª Contacts

R

4

5

System

õ Audio

Telephone

R

Making a call

#

Select Speech volume or Ringtone volume.

Set the volume.

R

#

Select Numerical keypad.

Enter the number.

R

Starting/stopping mobile phone voice recog‐

nition

Requirements:

Select w.

The call is made.

Conducting calls with several participants

Requirements:

Accepting a call

R

The mobile phone is connected to the multi‐

media system (/ page 315).

R

There is an active call (/ page 319).

Another call is being made.

#

Select Accept.

R

Rejecting a call

Starting mobile phone voice recognition

Switching between calls

#

Select Reject.

#

Press and hold the ó button on the multi‐

Select call #.

The selected call is active. The other call is

on hold.

function steering wheel for more than one

second.

Noting an incoming call in "In-Car Office"

#

If "In-Car Office" is available: select

You can use mobile phone voice recognition.

Reminder (/ page 325).

320 Multimedia system

Activating or ending a call on hold

If only one mobile phone is connected with

the multimedia system, the previous call will

be put on hold.

If during a call you accept a call with the

other mobile phone when in two phone mode

then the existing call is ended.

From the contacts menu, you can perform the

following actions:

#

Select Continue call or End call.

R

Telephone operation:

Conducting a conference call

-

Calling a contact (/ page 322)

#

Select Create conference call in the tele‐

phone menu.

-

Calling a new number (/ page 319)

R

Navigation (/ page 292)

The new participant is included in the confer‐

ence call.

#

Select Reject.

R

Compose messages (/ page 323)

% This function and behaviour depends on your

mobile phone network provider and the

mobile phone (see the manufacturer's oper‐

ating instructions).

Ending an active call

If a mobile phone is connected to the multimedia

system (/ page 315) and automatic calling up

(/ page 320) is activated, the mobile phone's

contacts are displayed in the address book.

#

Select =.

% On some mobile phones, the call on hold is

activated as soon as the active call is ended.

Contacts

Downloading mobile phone contacts

Multimedia system:

Accepting/rejecting a waiting call

Requirements:

Information about the contacts menu

The contacts menu contains all contacts from

existing data sources, e.g. mobile phone or

memory card. You can store up to 6,000 con‐

tacts.

Depending on the data source, you have the fol‐

lowing number of contacts:

4

5

Telephone

Z Options

Contacts

R

There is an active call (/ page 319).

Automatically

If you receive a call while already in a call, a

message is displayed. An acoustic signal also

sounds.

#

Activate Synchronise contacts automatically

O.

#

Select Accept.

The incoming call is active.

Manually

R

Permanently saved contacts: 3,000 entries

Contacts loaded from the mobile phone:

3,000 entries

#

Deactivate ª Synchronise contacts auto-

matically.

R

Multimedia system 321

#

Editing the format of a contact's name

Multimedia system:

Select Synchronise contacts.

Source

Requirements:

Calling up contacts

Multimedia system:

Telephone

Z Options

Contacts

ñ Bluetooth^®con‐ Bluetooth^®is activa‐

nection

4

5

ted in the multimedia

system and on the

respective device

(see the manufactur‐

er's operating instruc‐

tions).

Name format

4

5

Telephone

ª Contacts

The following options are available:

Depending on the character set, the following

options can be used to search for contacts:

R

Surname, first name

R

Surname First name

R

searching by initials

searching by name

R

First name Surname

R

ó Mobile phone

The mobile phone is

connected to the mul‐

timedia system.

R

searching by phone number

#

Select an option.

#

Enter characters into the search field.

Overview of importing contacts

Contacts from various sources

A selection of possible contacts appears.

Entering more characters into the search

field narrows down the number of possible

selections.

If the sending of vCards via Bluetooth^®is

supported, vCards can be received on

mobile phones or netbooks, for example.

%

Source

Requirements:

ò Memory card

The SD memory card

is inserted.

#

Select the contact.

Importing contacts into the contacts menu

Multimedia system:

A contact can contain the following details:

R

ò USB device

The USB device is

inserted in the USB

port.

4

5

phone numbers

navigation addresses

geo-coordinates

Telephone

Select Import.

Select an option.

Z Options

Contacts

R

#

R

Internet address

322 Multimedia system

Saving a mobile phone contact

Multimedia system:

Call list

Depending on the stored data, the following

options are available:

Call list overview

4

5

Telephone

ª Contacts

R

Call

Depending on whether your mobile phone sup‐

ports the PBAP Bluetooth^®profile or not, this

can have different effects on the presentation

and functions of the call list.

If the PBAP Bluetooth^®profile is supported, the

effects are as follows:

#

R

Select the mobile phone contact ó.

Select p.

Send text message

R

Show website (if an Internet address has

been stored)

Select Save in vehicle.

The contact saved in the multimedia system

is identified by the f symbol.

R

Navigate (if an address has been stored)

R

Save as global favourite

R

The call lists from the mobile phone are dis‐

played in the multimedia system.

Calling a contact

Multimedia system:

R

Send DTMF tones (for a number with DTMF

tones)

R

When connecting the mobile phone, you may

4

5

Telephone

ª Contacts

#

Select an option.

have to confirm the connection for the PBAP

#

Bluetooth^®profile.

Enter characters into the search field.

Select the contact.

Select the telephone number.

The number is dialled.

Deleting a contact

Multimedia system:

If the PBAP Bluetooth^®profile is not supported,

the effects are as follows:

4

5

Telephone

ª Contacts

You can delete contacts stored in the vehicle.

R

The multimedia system generates its own call

lists.

Selecting further options in the contacts

menu

Multimedia system:

#

Search for the contact.

R

The call list is not synchronised with the call

lists in the mobile phone.

#

Select the contact.

#

Select p.

4

5

Telephone

ª Contacts

#

Select Delete contact.

#

Select a contact.

Select p.

#

Select Yes.

Multimedia system 323

i Text message

Making a call from the call list

Multimedia system:

Reading text messages

Multimedia system:

Depending on the mobile phone, the multimedia

system only displays new incoming text mes‐

sages or the 100 newest text messages.

4

5

4

5

Telephone

ø Call list

Telephone

The ú symbol is displayed when the mobile

phone's message memory is full.

#

Select a number.

The call is made.

Reading a text message

#

Select a text message.

The message text is displayed.

Configuring the displayed text messages

Multimedia system:

Text messages

Using the read-aloud function

4

5

Telephone

Z Options

Message display

Overview of text message functions

#

Select a text message.

5

Text message

If the connected mobile phone supports the

MAP Bluetooth^®profile, the text message func‐

tions can be used on the multimedia system.

#

Select Read aloud.

The text message is read aloud.

#

Select p.

A menu with the following options is shown:

Composing and sending a text message

Multimedia system:

You can obtain further information about set‐

tings and supported functions of Bluetooth^®-

capable mobile phones at a Mercedes-Benz

service centre or at: https://www.mercedes-

benz-mobile.com/

Some mobile phones require further settings

after being connected to the multimedia system

(see manufacturer's operating instructions).

R

All messages

New and unread messages

New messages

Off (The text messages are not displayed

automatically.)

R

4

5

Telephone

i Text message

R

#

Select Write new text message.

R

Adding a recipient

#

Select an option.

Select Press to add recipient.

% The setting may not be active until the

#

Select the contact.

New messages are identified by the i sym‐

bol in the media display and an audible signal.

mobile phone is reconnected.

Dictating text

#

Select Press to dictate.

324 Multimedia system

#

R

Deleting text messages

Multimedia system:

To start the dictation function: press on

the central control element.

The app for the dictation function is loaded.

If there was no prior Internet connection, a

connection is now established.

Say the message.

The dictation ends automatically after you

have finished speaking.

After the voice message has been processed,

it is shown as text.

expanding the choice of words

deleting the selection

recording a new dictation

4

5

Telephone

Select p.

i Text message

#

To leave the menu: select Done.

#

To delete a text message: select Delete.

Outbox

Sending text messages

#

Select Send text message.

or

Replying to a text message

Multimedia system:

#

Select Drafts.

4

5

Telephone

i Text message

In-Car Office

#

To replace a message: select Replace mes-

sage.

The text that has been dictated and shown

on the display is reset and can be dictated

again.

#

Open the text message.

Select p.

"In Car Office" functions

Using "In Car Office", you can connect your

online services with the multimedia system.

Select Reply.

The following functions are available:

Calling a text message sender

Multimedia system:

Editing text

#

R

Display of upcoming meetings in the calen‐

dar

Select the word.

To call up the correction menu: press on

the central control element.

The following options are available:

4

5

Telephone

i Text message

#

R

Selection of a meeting as a destination in the

navigation

#

Open the text message.

Select p.

R

Display of upcoming telephone conferences

Select Call sender.

R

Selection of telephone conferences for auto‐

matic dialling

adjusting the capitalisation of words (if

supported by the character set)

Multimedia system 325

R

Switching automatic start of "In Car Office"

R

Display of participants in a telephone confer‐

ence

Display and selection of calls to be made

Set up call/Connect now

on/off

#

Select a function.

Multimedia system:

Marking an entry in the to-do list as comple‐

4

5

System

In Car Office options

% Please note that certain functions are only

ted

#

Switch Start In Car Office automatically on

O or off ª.

available when the vehicle is stationary.

Multimedia system

4

In Car Office

% If the ! symbol appears in the status

line, the "In Car Office" service is available in

the vehicle.

If the automatic start of "In Car Office" is

switched on, displays with options regarding

upcoming appointments automatically

appear in the media display.

If the automatic start of "In Car Office“ is

switched off, you can call up the application

via the main menu.

#

Select an entry in the to-do list O.

The following functions are available:

Calling up "In Car Office"

Requirements:

R

Mark the selected entry as concluded or

still open

R

A mobile phone is connected to the multime‐

dia system.

You have a user account on the Mercedes

me portal (https://me.mercedes-benz-com).

The "In Car Office" service is activated in the

Mercedes me portal.

You have an account with an online service,

for example Office 365.

R

Call up the selected entry w

To start automatic processing of the to-

do list: Start to-do items

R

Selecting "In Car Office" functions

Multimedia system

Noting an incoming call

4

R

In Car Office

When you receive an incoming call a prompt

appears asking whether the call should be

accepted, rejected or noted.

#

Select an appointment.

R

Depending on the appointment and the

stored information, the following functions

are available:

#

Select Reminder.

The call is rejected and automatically added

to the "In Car Office" to-do list.

#

Select In Car Office.

R

Start route guidance/Cancel route guid.

R

Display participants

326 Multimedia system

Mercedes-Benz link

% The Mercedes-Benz Link control box uses

Multimedia system:

the Android operating system.

4

5

Connect

Mercedes-Benz Link

Overview of Mercedes-Benz Link

% The service provider is responsible for these

apps and the services and content connec‐

ted to it.

#

Select MB Link.

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

The mobile phone functions and apps are

available and shown on the media display.

Connecting Mercedes-Benz Link with the

multimedia system

You can find more information in the Mercedes-

Benz Link control box operating instructions.

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

traffic situation. This could also cause you to

lose control of the vehicle.

#

Connect the Mercedes-Benz Link control box

Ending Mercedes-Benz Link

Multimedia system:

with the ç USB port of the multimedia

connection unit using a suitable connecting

cable.

4

5

Connect

Mercedes-Benz Link

#

% A suitable connecting cable is available sep‐

Only operate this equipment when the

traffic situation permits.

#

Select Disconnect.

The connection is ended.

arately at a Mercedes-Benz Service Centre.

#

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

The mobile phone continues to be supplied

with electricity.

Using Mercedes-Benz Link

Requirements:

or

#

R

The Mercedes-Benz Link control box is con‐

nected with the multimedia system using the

Disconnect the connecting cable between

the Mercedes-Benz Link control box and the

multimedia system.

ç USB port.

Using Mercedes-Benz Link, various functions

and selected mobile phone apps can be transfer‐

red to the media display.

The Mercedes-Benz Link control box supplemen‐

tary equipment is required for this. You can

obtain this at a Mercedes-Benz Service Centre.

% Mercedes-Benz recommends disconnecting

the connecting cable only when the vehicle

is stationary.

Multimedia system 327

Apple CarPlay^®

Siri^®voice control system. You can activate the

voice control system by pressing and holding the

ó button on the multifunction steering wheel.

When using Apple CarPlay^®with voice control,

the multimedia system can still be operated via

LINGUATRONIC (/ page 249).

Only one route guidance can be active at a time.

If route guidance is active on the multimedia sys‐

tem, it is closed when route guidance is started

on the mobile phone.

Overview of Apple CarPlay^®

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

Connecting an iPhone^®via Apple CarPlay^®

Requirements:

Apple^®operating system version iOS 8.3 or

Only one mobile phone at a time can be connec‐

ted via Apple CarPlay^®to the multimedia sys‐

tem.

The availability of Apple CarPlay^®may vary

according to the country.

The service provider is responsible for this appli‐

cation and the services and content connected

to it.

Apple CarPlay^®is a registered trademark of

Apple Inc.

R

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

traffic situation. This could also cause you to

lose control of the vehicle.

above is installed on the iPhone^®.

R

An Internet connection is required for the full

range of functions for Apple CarPlay^®.

The iPhone^®is connected to the multimedia

system via the USB port ç using a suita‐

ble cable (/ page 348).

R

#

Only operate this equipment when the

traffic situation permits.

#

If you cannot be sure of this, stop the

Multimedia system:

4

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

5

Connect

Apple CarPlay

Information on Apple CarPlay^®

Setting automatic or manual start

A message appears when connected for the first

time.

While using Apple CarPlay^®various functions of

the multimedia system, e.g. telephony or the

media sources Bluetooth^®audio and iPod^®, are

unavailable.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

#

Automatic start: select Automatically.

Start automatically is activated O.

iPhone^®functions can be used via the multime‐

dia system using Apple CarPlay^®. They are oper‐

ated using the central control element or the

328 Multimedia system

Calling up Apple CarPlay^®sound settings

Multimedia system:

Apple CarPlay^®will now start immediately

after the iPhone^®is connected to the multi‐

media system using a USB cable.

Android Auto

Android Auto overview

4

5

Connect

Apple CarPlay

Sound

#

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

Manual start: select Manually.

Select the iPhone^®in the device list.

#

Select the sound menu (/ page 368).

#

Ending Apple CarPlay^®

Multimedia system:

Accepting/rejecting the data protection reg‐

ulations

A message with the data protection regulations

appears.

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

traffic situation. This could also cause you to

lose control of the vehicle.

4

5

Connect

Apple CarPlay

#

Select Disconnect.

The connection is ended.

The mobile phone continues to be supplied

with electricity.

#

Select Accept & Start.

or

#

Only operate this equipment when the

traffic situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

Select Decline & End.

or

#

Exiting Apple CarPlay^®

#

Disconnect the connecting cable between

the mobile phone and multimedia system.

Mercedes-Benz recommends disconnecting

the connecting cable only when the vehicle is

stationary.

Press the ò button on the multifunction

steering wheel, for example.

If Apple CarPlay^®was not displayed in the

foreground before disconnecting, the appli‐

cation starts in the background when recon‐

nected. You can call up Apple CarPlay^®in

the main menu.

%

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Mobile phone functions can be used with

Android Auto using the Android operating sys‐

tem on the multimedia system. It is operated

Multimedia system 329

Connecting a mobile phone via Android Auto

Requirements:

using the central control element or voice con‐

trol system. You can activate the voice control

system by pressing and holding the ó button

on the multifunction steering wheel.

When using Android Auto with voice control, the

multimedia system can still be operated using

LINGUATRONIC (/ page 249).

Only one mobile phone at a time can be connec‐

ted via Android Auto with the multimedia sys‐

tem.

The availability of Android Auto and Android Auto

apps may vary according to the country.

Multimedia system:

4

5

Connect

Android Auto

R

The first activation of Android Auto on the

#

Select the mobile phone from the device list.

multimedia system must be carried out when

the vehicle is stationary for safety reasons.

Accepting/rejecting the data protection reg‐

ulations

A message with the data protection regulations

appears.

R

The mobile phone supports Android Auto

from Android 5.0.

R

The Android Auto app is installed on the

mobile phone.

#

Select Accept & Start.

or

R

In order to use the telephone functions, the

#

Select Decline & End.

mobile phone must be connected to the mul‐

timedia system via Bluetooth^®(/ page 315).

Activating automatic start

The service provider is responsible for this appli‐

cation and the services and content connected

to it.

If there was no prior Internet connection, this

is established with the use of the mobile

phone with Android Auto.

#

Select Start automatically O.

Starting manually

Information on Android Auto

#

R

The mobile phone is connected to the multi‐

media system via the USB port ç using a

suitable cable (/ page 348).

An Internet connection is required for the full

range of functions for Android Auto.

Select the mobile phone from the device list.

While using Android Auto, various functions of

the multimedia system, for example the media

source Bluetooth^®audio, are not available.

Only one route guidance can be active at a time.

If route guidance is active on the multimedia sys‐

tem, it is closed when route guidance is started

on the mobile phone.

Exiting Android Auto

#

Press the ò button on the multifunction

steering wheel, for example.

R

330 Multimedia system

Transferred vehicle data with Android Auto

and Apple CarPlay^®

R

% If Android Auto was not displayed in the fore‐

ground before disconnecting, the application

starts in the background when reconnected.

You can call up Android Auto in the main

menu.

Distinction between parked, standstill, rolling

and driving

Day/night mode of the instrument cluster

Overview of transferred vehicle data

When using Android Auto or Apple CarPlay^®, cer‐

tain vehicle data is transferred to the mobile

phone. This enables you to get the best out of

selected mobile phone services. Vehicle data is

not directly accessible.

The transfer of this data is used to alter how

content is displayed to correspond to the driving

situation.

Calling up the Android Auto sound settings

Multimedia system:

The following position data is transmitted:

R

4

5

Connect

Android Auto

Sound

Coordinates

Speed

Compass direction

Acceleration direction

The following system information is transmitted:

#

Select the tone menu (/ page 368).

R

Software release of the multimedia system

Ending Android Auto

Multimedia system:

R

System ID (anonymised)

R

4

5

Connect

Android Auto

The transfer of this data is used to optimise

communication between the vehicle and the

mobile phone.

To do this, and to assign several vehicles to the

mobile phone, a vehicle identifier is randomly

generated.

This has no connection to the vehicle identifica‐

tion number (VIN) and is deleted when the multi‐

media system is reset (/ page 284).

This data is only transferred while the navigation

system is active in order to improve it (e.g. so it

can continue functioning when in a tunnel).

#

Select Disconnect.

The connection is ended.

The mobile phone continues to be supplied

with electricity.

Mercedes me calls

or

Making a call via the overhead control panel

Requirements:

#

Disconnect the connecting cable between

the mobile phone and multimedia system.

Mercedes-Benz recommends disconnecting

the connecting cable only when the vehicle is

stationary.

R

You have access to a GSM network.

The contract partner's GSM network cover‐

age is available in the respective region.

The following driving status data is transmitted:

R

Transmission position engaged

Multimedia system 331

Making an emergency call

R

The ignition is switched on so that vehicle

data can be transferred automatically.

#

To open the cover of SOS button 2, press it

briefly.

% Mercedes me calls are not possible in every

country. Find out at a Mercedes-Benz

service centre if these functions are availa‐

ble in your country.

#

Press and hold SOS button 3 for at least

one second.

If a Mercedes me call is active, an emergency

call can still be triggered. This has priority over

all other active calls.

More information on Mercedes me connect and

further services can be found at: https://

www.mercedes.me

Information about the Mercedes me call

using the me button

A call to the Mercedes-Benz Customer Centre

has been initiated via the me button in the over‐

head control panel or the multimedia system.

Using the voice control system, you can select

one of the following services:

1

2

3

me button for service or information calls

SOS button cover

SOS button

Making a Mercedes me call

#

R

Accident and breakdown management

(/ page 335)

Press button 1.

R

Mercedes-Benz Customer Centre for general

information about the vehicle

332 Multimedia system

You can find information on the following topics:

After confirmation, the multimedia system

sends the required vehicle data. The data

transfer is shown in the media display.

Then, you can select a service and be con‐

nected to a specialist at the Mercedes-Benz

Customer Centre.

In the event an accident or breakdown is detec‐

ted, the emergency guide shows safety notes in

the multimedia system display.

After quitting the emergency guide display on

the multimedia system, a prompt appears asking

whether you wish to get support from the

Mercedes-Benz Customer Centre.

R

Activation of Mercedes me connect

R

Operating the vehicle

R

Nearest Mercedes-Benz service centre

R

Other products and services from Mercedes-

Benz

Further information about Mercedes me con‐

nect, the provided service scope and operation:

https://moba.i.daimler.com/markets/ece-row/

baix/cars/connectme/en_GB/#emotions/

Startseite.html

#

Select Call.

Data is transferred during the connection to the

Mercedes-Benz Customer Centre (/ page 333).

R

After your agreement, or if the Mercedes

me connect service "Accident and Break‐

down Management" is active, the vehicle

data is transferred automatically

(/ page 335).

Calling the Mercedes-Benz Customer Centre

using the multimedia system

Requirements:

Calling the Mercedes-Benz Customer Centre

after automatic accident or breakdown

detection

R

You have access to a GSM network.

R

A Mercedes-Benz Customer Centre

employee takes your call and organises

the breakdown and accident assistance.

R

The contract partner's GSM network cover‐

age is available in the respective region.

Requirements:

R

The vehicle has detected an accident or

breakdown situation.

The vehicle is stationary.

The hazard warning lights are switched on.

R

The ignition is switched on so that vehicle

data can be transferred automatically.

You may be charged for these services.

% Depending on the severity of the accident,

an automatic emergency call can be initi‐

ated. This has priority over all other active

calls.

R

Multimedia system:

R

4

5

Telephone

ª Contacts

% This function is not available in all countries.

In limited situations the vehicle can detect acci‐

dent or breakdown situations.

#

Call Mercedes me connect.

The call is made.

Multimedia system 333

R

% In addition, if the Mercedes me connect

service "Telediagnostics" is active, a similar

prompt can appear after a delay in the event

Regardless of whether you have consented to

the maintenance management service, the multi‐

media system reminds you after a certain

A service call is active using the multimedia

system (/ page 332) or the overhead con‐

trol panel (/ page 330).

of a breakdown. If you are already in contact amount of time that a service is due. A prompt

If the Accident and Breakdown Management

service is not activated on Mercedes me, the Do

you want to transmit vehicle data and the vehi-

cle's position to the Mercedes-Benz Customer

Centre in order to improve the processing of

your request? message appears.

with the Mercedes-Benz Customer Centre or

have already received support, this prompt

can be ignored or declined.

appears asking if you would like to make an

appointment.

#

To arrange a service appointment: select

% If you answer the prompt for support from

the Mercedes-Benz Customer Centre with

Later, the message will be hidden and

appear again later.

Call.

After your agreement the vehicle data is sent

and a Mercedes-Benz Customer Centre

employee deals with your appointment. The

information is then sent to your desired

service outlet.

#

Select Yes.

The relevant vehicle data is sent automati‐

cally.

The prompt triggered by the Mercedes me

connect service "Telediagnostics", can either

be confirmed or declined. After being

declined, this will not be shown again.

More information on Mercedes me: https://

www.mercedes.me

This will contact you to confirm the appoint‐

ment and if necessary consult about the

details.

Arranging a service appointment via a

Mercedes me call

Transferred data during a Mercedes me call

If you initiate a service call using Mercedes me,

data is transferred to enable targeted advice and

an efficient service.

The following requirements must be fulfilled for

the transfer of the data:

%

If you select Call later after the service mes‐

sage appears, the message is hidden and

reappears at a later time.

If you have activated the maintenance manage‐

ment service, relevant vehicle data is transferred

automatically to the Mercedes-Benz Customer

Centre. You will then receive individual recom‐

mendations regarding the maintenance of your

vehicle.

Giving consent to data transfer during a

Mercedes me call

Requirements:

R

The ignition is switched on.

334 Multimedia system

R

Data transfer if Mercedes me connect serv‐

ices are not activated

R

The required data transfer technology is sup‐

ported by the mobile phone network pro‐

vider.

The quality of the mobile connection is suffi‐

cient.

Current vehicle location

If Accident and Breakdown Management is

called via the voice control system and no

service has been activated, but the data protec‐

tion query has been confirmed, the following

data can also be called up from the vehicle by

the Mercedes-Benz Customer Centre:

If no Mercedes me connect services are activa‐

ted and the data protection prompt has been

confirmed the following data is transmitted:

R

Vehicle identification number

Multi-stage transfer depends on the following

factors:

R

Time of the call

R

Current vehicle location

R

Reason for the initiation of the call

R

The available mobile phone transmission

Confirmation of the data protection prompt

Country indicator of the vehicle

Set language for the multimedia system

Telephone number of the communication

platform installed in the vehicle

If the data protection prompt has been rejected,

the following data is transmitted to enable targe‐

ted advice and an efficient service:

technology.

R

The activated Mercedes me connect serv‐

ices.

The service selected in the voice control sys‐

tem.

R

Reason for the initiation of the call

R

Rejection of the data protection prompt

R

Country indicator of the vehicle

If a call is made for a service appointment via

the service reminder, the following data is also

transmitted:

R

% A prompt for consent to the data transmis‐

sion only occurs if the corresponding

Mercedes me connect service is not activa‐

ted.

Set language for the multimedia system

R

Telephone number of the communication

platform installed in the vehicle

R

Current mileage and maintenance data

Data transfer if Mercedes me connect serv‐

ices are activated

Only if the respective service is activated will

additional incident-specific data be transmitted

If a call is made after automatic accident or

breakdown detection using the multimedia sys‐

tem, the following data is also transmitted:

R

Current mileage and maintenance data

Multimedia system 335

the national emergency services using the

standard national emergency service telephone

numbers. In emergencies, you can also use the

Mercedes-Benz emergency call system

(/ page 336).

Observe the conditions of use for Mercedes me

connect and other services. These can be

obtained in the Mercedes me Portal: https://

me.secure.mercedes-benz.com

Further information about Mercedes me con‐

nect, the provided service scope and operation:

https://moba.i.daimler.com/markets/ece-row/

baix/cars/connectme/en_GB/#emotions/

Startseite.html

in the second stage to enable an optimal

service.

An overview of the data transmitted can be

found in the respective terms of use for

Mercedes me connect services. These can be

obtained in the Mercedes me Portal: https://

me.secure.mercedes-benz.com

% The recorded message is not available in

every country.

Mercedes me connect

Information on Mercedes me connect

Mercedes me connect provides the following

services:

Data processing

R

Accident and breakdown management (me

button)

The data transmitted within the scope of the call

is deleted from the processing system after the

call is finished, in so far as this data is not being

used for other activated Mercedes me connect

services.

The incident-specific data is processed and

stored in the Mercedes-Benz Customer Centre

and, if required to process the incident, forwar‐

ded to the service partner authorised by the

Mercedes-Benz Customer Centre. Please take

note of the data protection information on the

Mercedes me Internet page https://

R

Mercedes-Benz emergency call system (auto‐

matic emergency call and SOS button)

The Mercedes-Benz Customer Centre and the

Mercedes-Benz emergency call centre are availa‐

ble for you around the clock.

The me button and the SOS button can be found

on the vehicle's overhead control panel

(/ page 330).

You can also call the Mercedes-Benz Customer

Centre using the multimedia system

(/ page 332).

Information on Mercedes me connect Acci‐

dent and Breakdown Management

The Accident and Breakdown Management can

include the following functions:

R

Supplement to the Mercedes-Benz emer‐

gency call system (/ page 336)

www.mercedes.me or in the recorded message

immediately after calling the Mercedes-Benz

Customer Centre.

If necessary, the contact person at the

Mercedes-Benz emergency call centre for‐

wards the call to Mercedes me connect Acci‐

dent and Breakdown Management. Forward‐

Please note that Mercedes me connect is a

Mercedes-Benz service. In emergencies, first call

336 Multimedia system

Mercedes-Benz emergency call system

ing the call is however not possible in all

countries.

Breakdown assistance by a technician on

location and/or the towing away of the vehi‐

cle to the nearest Mercedes-Benz service

centre

The emergency call can be made automatically

(/ page 336) or manually (/ page 337). Only

make emergency calls if you or others are in

need of rescue. Do not make an emergency call

in the event of a breakdown or a similar situa‐

tion.

Information on the Mercedes-Benz emer‐

gency call system

R

The Mercedes-Benz emergency call system only

functions in areas where mobile phone coverage

is available from the mobile phone network pro‐

viders. Insufficient network coverage from the

mobile phone network providers may result in an

emergency call not being transmitted.

The Mercedes-Benz emergency call system is

available for at least ten years starting from the

manufacturing date.

Displays in the media display

SOS READY: eCall available

SOS NOT READY: the ignition is not on or eCall

is not available.

You may be charged for these services.

More information about Mercedes me connect

services can be obtained in the Mercedes me

Portal: https://me.secure.mercedes-benz.com

During an active emergency call, G appears

in the display.

Data transferred during Mercedes me con‐

nect call services

The ignition must be switched on before an auto‐

matic emergency call can be made.

You can find more information on the regional

availability of eCall at: https://www.mercedes-

benz-mobile.com/extra/ecall/

% If there is a malfunction in the emergency

call system (e.g. a fault with the speaker,

microphone, airbag, SOS button), a corre‐

sponding message appears in the multifunc‐

tion display of the instrument cluster.

The data transferred during a Mercedes me con‐

nect call depends on:

% The Mercedes-Benz emergency call system

R

The reason for initiation of the call

The service that is selected in the voice con‐

trol system

is activated at the factory.

R

Overview of the Mercedes-Benz emergency

call system

R

The activated Mercedes me connect services

The Mercedes-Benz emergency call system can

help to decisively reduce the time between an

accident and the arrival of emergency services

at the site of the accident. It helps locate an

accident site in places that are difficult to

access.

Which data is transferred for the services can be

taken from the currently valid terms of use.

These can be obtained in the Mercedes me por‐

tal: https://me.secure.mercedes-benz.com

Triggering an automatic emergency call

Requirements:

R

The ignition is switched on.

Multimedia system 337

Triggering a manual emergency call

R

The starter battery is sufficiently charged.

It is not possible to immediately end an auto‐

matic emergency call.

If the Mercedes-Benz emergency call system

cannot connect to the Mercedes-Benz emer‐

gency call centre, the emergency call is automat‐

ically sent to the public emergency services call

centre.

If no connection can be made to the public

emergency services, a corresponding message

appears in the display.

#

Press and hold the SOS button in the over‐

head control panel for at least one second.

If restraint systems such as airbags or seat belt

tensioners have been activated after an acci‐

dent, the Mercedes-Benz emergency call system

may automatically initiate an emergency call.

The emergency call has been made:

R

A voice connection is made to the Mercedes-

Benz emergency call centre.

The emergency call has been made:

R

A voice connection is made to the Mercedes-

Benz emergency call centre.

A message with accident data is transmitted

to the Mercedes-Benz emergency call centre.

The Mercedes-Benz emergency call centre

can transmit the vehicle position data to one

of the public emergency services call cen‐

tres.

In certain situations data is also transmitted

in the voice channel to the Mercedes-Benz

emergency call centre.

A message with accident data is transmitted

to the Mercedes-Benz emergency call centre.

R

The Mercedes-Benz emergency call centre

can transmit the vehicle position data to one

of the public emergency services call cen‐

tres.

#

Dial the emergency call number 112 on your

mobile phone.

If an emergency call has been initiated:

R

Remain in the vehicle if the road and traffic

R

Remain in the vehicle if the road and traffic

conditions permit you to do so until a voice

connection is established with the emer‐

gency call centre operator.

conditions permit you to do so until a voice

connection is established with the emer‐

gency call centre operator.

R

Based on the call, the operator decides

R

Based on the call, the operator decides

whether it is necessary to call rescue teams

and/or the police to the accident site.

This allows measures for rescue, recovery or

towing to a Mercedes-Benz Service Centre to

be initiated quickly.

whether it is necessary to call rescue teams

and/or the police to the accident site.

R

In certain situations data is also transmitted

R

If no vehicle occupant answers, an ambu‐

in the voice channel to the Mercedes-Benz

emergency call centre.

The SOS button in the overhead control panel

flashes until the emergency call is finished.

lance is sent to the vehicle immediately.

338 Multimedia system

R

This allows measures for rescue, recovery or

towing to a Mercedes-Benz Service Centre to

be initiated quickly.

GPS position data on the route (a few hun‐

dred metres before the incident)

Direction of travel

Vehicle identification number

Vehicle drive type

Number of people determined to be in the

vehicle

Whether Mercedes me connect is available

or not

Whether the emergency call was initiated

manually or automatically

Time of the accident

Language setting on the multimedia system

% For Russia: various functions, e.g. receiving

traffic information, cannot be used for up to

two hours after sending an emergency call.

R

Function of the emergency call system self-

diagnosis (Russia)

If the Mercedes-Benz emergency call system

cannot connect to the Mercedes-Benz emer‐

gency call centre, the emergency call is automat‐

ically sent to the public emergency services call

centre.

If no connection can be made to the public

emergency services, a corresponding message

appears in the media display.

Your car verifies the operability of the emer‐

gency call system each time the ignition is ON.

In case of system failure, you will be informed

with text message on the instrument cluster and

with red indicator SOS NOT READY on the dis‐

play.

Please, make sure, that during 30 seconds after

switching ignition ON the red indicator SOS

NOT READY in the upper right corner of display

is switched OFF, this means the emergency call

system passed diagnostics successfully.

R

#

Dial the emergency call number 112 on your

mobile phone.

R

Ending an unintentional emergency call

For accident clarification purposes, the following

measures can be taken up to an hour after the

emergency call has been initiated:

#

Select ~ on the multifunction steering

wheel.

Starting/ending ERA-GLONASS test mode

(Russia)

Requirements:

Data transfer of the Mercedes-Benz emer‐

gency call system

R

The current vehicle position can be deter‐

mined.

A voice connection to the vehicle occupants

can be established

R

The starter battery is sufficiently charged.

In the event of an automatic or manual emer‐

gency call the following data is transmitted, for

example:

R

The ignition is switched on.

R

The vehicle has been stationary for at least

one minute.

R

Vehicle's GPS position data

Multimedia system 339

#

To start the test mode: press and hold the

~ button on the multifunction steering

wheel for at least five seconds.

The test mode is started and automatically

ends after the language test has been per‐

formed.

To end the test mode manually: switch off

the ignition.

The test mode is ended.

#

Only operate this equipment when the

traffic situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and traffic conditions and operate the

equipment with the vehicle stationary.

intended for this purpose, e.g. in the

rear passenger compartment.

You must observe the legal requirements for the

country in which you are currently driving when

operating mobile communication equipment in

the vehicle.

Depending on the vehicle's equipment, you can

establish an Internet connection in the following

ways:

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

^RVehicles with a communication module:

Internet use including Mercedes me connect

services and data roaming (/ page 340).

^RVehicles without a communication mod‐

ule:

Online and Internet functions

Internet connection

&

WARNING Risk of an accident from

operating mobile communication equip‐

ment while the vehicle is in motion

Information on connecting to the Internet

Mobile communications devices distract the

driver from the traffic situation. This could

also cause the driver to lose control of the

vehicle.

&

WARNING Risk of distraction from infor‐

mation systems and communications

equipment

-

via Wi-Fi with a data-enabled mobile

phone (/ page 340)

via Bluetooth^®with a data-enabled

mobile phone (/ page 340)

-

#

As the driver, only operate mobile com‐

munications devices when the vehicle is

stationary.

As a vehicle occupant, only use mobile

communications devices in the areas

If you operate information and communica‐

tion equipment integrated in the vehicle

when driving, you will be distracted from the

traffic situation. This could also cause you to

lose control of the vehicle.

The Internet functions can only be used to a limi‐

ted degree whilst driving.

#

340 Multimedia system

Function of the communication module

On vehicles with a built-in communication mod‐

ule, the Internet connection is established via an

integrated SIM card.

To use Internet access via the communication

module the following conditions must be met:

R

% Visit a Mercedes-Benz service centre to find

out whether it is possible to purchase data

volume in your country directly from a

mobile phone network provider.

Internet access via Wi-Fi is deactivated on

the external device

Multimedia system:

4

5

System

ö Connectivity

Setting up an Internet connection via Wi-Fi

Requirements:

5

Internet settings

Search for Wi-Fi networks

Select the network.

Log in to the Wi-Fi network (/ page 276).

5

R

The vehicle is equipped with a permanently

installed communication module.

R

the Wi-Fi function is activated on the multi‐

media system (/ page 276).

#

R

Mercedes me connect is active and ready for

operation.

R

the Wi-Fi function is activated on the external

device (see the manufacturer's operating

instructions).

Setting up an Internet connection via Blue‐

tooth^®

R

Mercedes me connect is activated for Inter‐

net access.

Requirements:

R

Internet access via Wi-Fi is activated (see the

manufacturer's operating instructions).

R

A mobile phone is connected to the multime‐

For most Mercedes me connect services, data

volume is available when purchasing the serv‐

ices.

Additional data volume is required to use some

functions, e.g. Internet radio or Wi-Fi hotspot.

If the data volume limit is reached, the availabil‐

ity of Mercedes me connect services is limited.

The data volume can be purchased directly

from a mobile phone network provider via the

Mercedes me Portal.

dia system via Bluetooth^®(/ page 315).

The Internet connection via Wi-Fi is restricted or

does not function if:

To connect via Bluetooth^®, the mobile phone

supports one of the following Bluetooth^®pro‐

files:

R

the mobile phone is switched off

R

mobile data use is deactivated on the mobile

phone

R

DUN (Dial-Up Networking)

R

the Wi-Fi function is deactivated on the multi‐

media system

R

PAN (Personal Area Network)

R

the Wi-Fi function is deactivated on the exter‐

nal device

Multimedia system 341

Select Change configuration.

Activate O Automatic configuration.

The Internet connection is automatically con‐

figured using the PAN Bluetooth^®profile.

To switch from PAN to DUN: select the

mobile phone.

Select ¥.

Select Change configuration.

Deactivate ª Automatic configuration.

Select Configure settings using COMAND.

Configuring the Internet connection using

preset or manual access data (/ page 340).

The Internet connection via Bluetooth^®is restric‐

ted or does not function if:

#

The Internet connection can also be configured

manually.

Further information can be obtained at https://

www.mercedes-benz-mobile.com/ or at a

Mercedes-Benz service centre.

R

the mobile phone is switched off

R

the mobile phone network coverage is insuf‐

ficient

#

Multimedia system:

R

mobile data use is deactivated on the mobile

phone

4

5

System

ö Connectivity

#

5

Internet settings

the Bluetooth^®function on the multimedia

R

Bluetooth^®connection via PAN

system is switched off and the mobile phone

is to be connected via Bluetooth^®

#

Select the mobile phone.

the Bluetooth^®function is switched off on

R

The Internet connection is established.

the mobile phone and the mobile phone is to

Switching the Bluetooth^®profile

Requirements:

be connected via Bluetooth^®

Editing Internet access data

Requirements:

R

neither the mobile phone network nor the

R

The mobile phone supports the DUN and

mobile phone allow simultaneous use of a

telephone and an Internet connection

PAN Bluetooth^®profiles.

The mobile phone supports the Bluetooth^®

DUN profile.

R

the mobile phone has not been enabled for

Multimedia system:

Internet access via Bluetooth^®

4

5

System

ö Connectivity

Multimedia system:

4

5

Internet settings

System

ö Connectivity

If a mobile phone is connected to the multimedia

system for the first time via Bluetooth^®, you will

be assisted through the process of setting up an

Internet connection.

5

Internet settings

#

To switch from DUN to PAN: select the

mobile phone.

#

Highlight the mobile phone.

#

Select ¥.

342 Multimedia system

®

#

Select ¥.

%

Select Details.

When connected via Wi-Fi or a Bluetooth

device, the approximate data volume trans‐

mitted is displayed. The exact values can be

requested from your mobile phone network

provider.

#

Select Change configuration.

For mobile phones with PAN and DUN:

select Configure settings using COMAND.

Configure the Internet connection using pre‐

set or manual access data (/ page 340).

Connection status

#

Connection status overview

#

% In the case of a connection via the communi‐

cation module the following status informa‐

tion is shown:

Cancelling Internet access permission for a

mobile phone

Multimedia system:

R

Type of network

R

Status online/offline

4

5

System

ö Connectivity

5

Internet settings

Highlight the mobile phone.

Select ¥.

Select Delete configuration.

Select Yes.

Mercedes-Benz Apps

#

Calling up Mercedes-Benz Apps

Requirements:

1

2

Display of the reception field strength of the

connected Bluetooth^®device or communica‐

tion module

R

The registration for the use of Mercedes-

Benz Apps has been completed.

The general terms and conditions have been

confirmed.

R

Displaying mobile phone details

Multimedia system:

Display of existing connection

4

5

System

ö Connectivity

Displaying the connection status

Multimedia system:

5

Internet settings

4

5

Connect

Select an app.

Ú Mercedes-Benz Apps

4

5

System

ö Connectivity

#

Highlight the mobile phone.

Select ¥.

#

Select Internet status.

Multimedia system 343

Overview of TuneIn Radio

TuneIn Radio

% The available features are country-depend‐

ent.

Calling up TuneIn Radio

Requirements:

Licence fees may be applicable.

Using Mercedes-Benz Apps with voice con‐

R

There is an account on https://

trol

www.mercedes.me.

Requirements:

R

The Internet Radio service is activated.

The data volume is available.

Depending on the country, data volume may

need to be purchased.

A fast Internet connection for data transmis‐

sion free of interference.

The services are country-dependent.

For more information, consult a Mercedes-

Benz service centre.

R

The registration for the use of Mercedes-

Benz Apps has been completed.

R

The general terms and conditions have been

confirmed.

R

The o symbol indicates that a Mercedes-

Benz app can be used via voice control.

#

Select a Mercedes-Benz app.

The app menu is displayed.

#

To use voice control: select o Lan-

guage.

Multimedia system:

4

1

2

3

Internet Radio provider

Selected category

Display (if connected to private user

account)

5

Radio

Þ Radio source

#

Say the question or command.

#

Select TuneIn Radio.

The TuneIn Radio display appears. The last

station set starts playing.

% Voice control is not available in all countries

and languages.

4

5

6

Data transfer rate

Current station is stored as a favourite

Additional information on the current station

% The connection quality depends on the local

mobile phone reception.

344 Multimedia system

#

Selecting and connecting TuneIn Radio sta‐

Setting the TuneIn Radio options

Multimedia system:

Press and hold the central control element

until an audible signal sounds.

The ß symbol appears by the station

name.

tions

Multimedia system:

4

5

Radio

Þ Radio source

4

5

Radio

Þ Radio source

TuneIn Radio

Z Options

5

Select ß Favourites .

The list of saved favourite stations appears.

TuneIn Radio

è Search

The following options are available:

#

Select a category.

Select a station.

R

Select stream: select the stream quality

or

#

R

Login to TuneIn account: log in to your

TuneIn user account

Create an account for the online provider

(TuneIn Radio) and then log in on the multi‐

media system.

Your favourites are imported to the multime‐

dia system.

The connection is established automatically.

or

R

Log out of account: log out of your TuneIn

user account

#

Select Enter address or POI.

Enter a station name using the entry field.

#

Select an option.

% A relatively large volume of data can be

Deleting favourites

#

transmitted when using TuneIn Radio.

Select ß Favourites .

Select a station.

Press and hold the central control element

until an audible signal sounds.

The ß symbol by the station name disap‐

pears.

Media

Audio mode

Saving/deleting a TuneIn Radio station as a

favourite

Multimedia system:

#

Information on the audio mode

4

5

Radio

Þ Radio source

5

&

WARNING Risk of distraction when han‐

dling data storage media

TuneIn Radio

#

Select a station.

If you handle a data storage medium while

driving, your attention is diverted from the

Multimedia system 345

Supported formats:

traffic conditions. This could also cause you

to lose control of the vehicle.

R

MP3

#

R

Only handle a data storage medium

when the vehicle is stationary.

WMA

AAC

R

WAV

FLAC

ALAC

Permissible file systems:

R

FAT32

R

exFAT

% Observe the following notes:

R

NTFS

R

Due to the large variety of available

Permissible data storage medium:

music files regarding encoders, sampling

rates and data rates, playback cannot

always be guaranteed.

R

SD card

R

USB storage device

iPod^®/iPhone^®

MTP devices

Bluetooth^®audio equipment

R

Due to the wide range of USB devices

available on the market, playback cannot

be guaranteed for all USB devices.

Copy-protected music files or DRM

encrypted files cannot be played back.

Manufactured under licence from Dolby Labora‐

tories. Dolby, Dolby Audio and the double-D sym‐

bol are trademarks of Dolby Laboratories.

R

% Observe the following notes:

R

MP3 players must support Media Trans‐

fer Protocol (MTP).

R

The multimedia system supports a total

of up to 50,000 files.

R

Data storage media up to 2 TB are sup‐

ported (32‑bit address space).

346 Multimedia system

Switching on media mode

Multimedia system:

"Made for iPod", and "Made for iPhone," mean

that an electronic accessory has been designed

to connect specifically to iPod^®, or iPhone^®,

respectively, and has been certified by the devel‐

oper to meet Apple performance standards.

Apple^®is not responsible for the operation of

this device or its compliance with safety and reg‐

ulatory standards. Please note that the use of

this accessory with iPod, or iPhone may affect

wireless performance.

4

5

Media

à Media sources

#

Select a media source.

Playable music files are played back.

Inserting/removing an SD card

&

DANGER Risk of fatal injury from swal‐

lowing SD cards

iPhone^®, iPod^®, iPod classic^®, iPod nano^®, and

iPod touch^®are trademarks of Apple Inc., regis‐

tered in the U.S. and other countries. Lightning

is a trademark of Apple Inc.

Gracenote, the Gracenote logo and logotype,

"Powered by Gracenote", MusicID and Playlist

Plus are either registered trademarks or trade‐

marks of Gracenote, Inc. in the United States

and/or other countries.

SD cards are small parts.

They could be swallowed and lead to chok‐

ing.

#

Keep SD cards out of the reach of chil‐

dren.

Notes on copyright

Audio files that you create or reproduce yourself

for playback are generally subject to copyright

protection. In many countries, reproductions,

even for private use, are not permitted without

the prior consent of the copyright holder. Make

sure that you know about the applicable copy‐

right regulations and that you comply with these.

#

Seek medical attention immediately if

an SD card has been swallowed.

NOTE Damage due to high temperatures

*

High temperatures may damage the SD card.

#

Remove the SD card after use and take

it out of the vehicle.

Multimedia system 347

Multimedia system:

4

5

Media

à Media sources

5

Mem. card

Inserting

The multimedia connection unit is located in the

stowage compartment under the armrest.

#

Insert the SD memory card into the SD card

slot until it engages. The side with the con‐

tacts must face downwards.

Playable music files are played back.

Removing

#

Press the SD card.

#

Remove the SD card.

348 Multimedia system

Overview of the audio mode

Connecting USB devices

1

2

3

4

7

8

9

A

Active data storage medium

Album cover

Track, artist, album

Track number and number of tracks in the

track list

Media sources

Sound

Full screen (for video playback)

Options

NOTE Damage caused by high tempera‐

tures

*

High temperatures can damage USB devices.

5

6

#

Search

Playback control

Remove the USB device after use and

take it out of the vehicle.

Multimedia system 349

#

Selecting a track using the current track list

The multimedia connection unit is found in the

stowage compartment under the armrest and

has two USB ports.

Depending on the vehicle's equipment, addi‐

tional USB ports can be found in the stowage

compartment of the centre console and in the

rear passenger compartment.

Select Normal track sequence.

The current track list is played in the order it

appears on the data storage medium.

#

Select è.

#

Select Current track list.

Controlling media playback

Multimedia system:

#

Select a track.

Selecting playback options

Multimedia system:

4

5

Media

Y Playback control

A bar with playback controls is shown.

#

Connect the USB device to the USB port.

4

5

Media

Z Options

To pause playback: select and confirm

Y with the central control element.

The Ë symbol is displayed.

To resume playback: select and confirm

Y again with the central control element.

The Ì symbol is displayed.

Playable music files are played back only if

the corresponding media display is activated.

Playing back similar tracks

#

Select Play similar tracks.

% Use the USB port identified by ç to use

Apple CarPlay^®and Android Auto.

A track list with similar tracks is created and

played back.

#

% Depending on the vehicle equipment there is

an additional USB port in the rear passenger

compartment. Ports that are labelled with a

battery symbol can only be used to charge

USB devices.

Playback mode

To fast forward/rewind

#

Select Random playback of the current track

list.

Move Ë on the timeline.

The current track list is played in random

order.

To hide the playback controls

#

Selecting a track in the media playback

Multimedia system:

Press the % button.

#

Select Random playback of the current

4

medium.

Media

All tracks on the active data storage medium

are played in random order.

Selecting a track by skipping to a track

#

To skip backwards or forwards to a

track: navigate up or down.

350 Multimedia system

Video mode

Videos up to FullHD (1920x1080) are sup‐

ported.

Copy-protected video files or DRM (Digital

Rights Management) encrypted files cannot

be played back.

Switching to video mode

Multimedia system:

4

5

Media

à Media sources

#

Select a data storage medium.

Search for and select video files or playlists

with video files.

Playable video files are played back.

The multimedia system supports the following

formats:

R

MPEG

R

AVI, DivX, MKV

R

MP4, M4V

R

WMV

% If the vehicle is travelling faster than 5 km/h

the video image is hidden from the driver. If

available, the channel and programme infor‐

mation is continuously displayed.

Due to the large variety of available video

files regarding encoders, sampling rates and

data transfer rates, playback cannot be guar‐

anteed.

Multimedia system 351

Overview of video mode

Activating/deactivating full-screen mode

Multimedia system:

1

2

3

4

7

8

9

A

Active data storage medium

Album cover

Track, artist, album

Track number and number of tracks in the

track list

Search

Media sources

Sound

Full screen (for video playback)

Options

4

5

Media

à Media sources

#

Select a data storage medium.

Playable video files are played back.

5

6

To activate full-screen mode: select #

Full screen.

Playback control

352 Multimedia system

#

Media search

To deactivate full-screen mode: press the

touchpad.

% The categories are available as soon as the

entire media content has been read in and

analysed.

Starting the media search

Multimedia system:

Changing video settings

Multimedia system:

4

5

Media

ª Search

Media Interface

4

5

Media

Z Options

Depending on the connected media sources and

files, the following categories are listed:

5

Picture format

Information about the Media Interface

Media Interface is a universal interface for the

connection of mobile audio equipment. The mul‐

timedia system has two USB ports. The USB

ports are located in the stowage compartment

under the armrest.

The following picture formats are available:

R

Current track list

Automatic

16:9

4:3

R

Keyword search

R

Playlists

R

Artists

R

Zoom

R

Supported devices

Albums

Tracks

Folders

Music genres

Year

Composers

Videos

Podcasts (Apple^®devices)

Audiobooks (Apple^®devices)

The Media Interface allows you to connect the

following data storage media:

#

Select a picture format.

Adjusting the brightness manually

If the Automatic picture format is switched off,

you can adjust the brightness yourself.

iPod^®

R

iPhone^®

R

#

R

MP3 player

Select Brightness.

Adjust the brightness.

#

R

USB devices

For details and a list of supported devices, visit

our website at https://www.mercedes-

benz.com/connect. Follow the instructions in

the "Media Interface" section.

#

Select a category.

Multimedia system 353

Switching to Media Interface

Multimedia system:

4

5

Media

à Media sources

#

Connect a data storage medium to the USB

port (/ page 348).

Select a media device.

Playable music files are played back.

Overview of Media Interface

354 Multimedia system

1

2

3

4

Active data storage medium

Album cover

Artist, track and album

Track number and number of tracks in the

track list

5

6

7

8

9

A

Search

Playback control

Media sources

Sound

Full screen (video playback only)

Options

Bluetooth^®audio

Information about Bluetooth^®audio

Before using your Bluetooth^®audio equipment

with the multimedia system for the first time,

you will need to authorise it (/ page 355).

Multimedia system 355

Bluetooth^®audio overview

R

1

7

8

9

A

Bluetooth^®is activated on the multimedia

Active data storage medium

Album cover

Track, artist, album

Track number and number of tracks in the

track list

Search

Playback control

Media sources

Sound

Full screen (video playback only)

Options

system and audio equipment (/ page 275).

2

3

4

The audio equipment supports the Blue‐

tooth^®audio profiles A2DP and AVRCP.

The audio equipment is "visible" for other

devices.

Searching for and authorising a Bluetooth^®

audio device

Requirements:

5

6

356 Multimedia system

Activating Bluetooth^®audio

Multimedia system:

Establishing a connection from the Blue‐

tooth^®audio equipment

Multimedia system:

4

5

Media

à Media sources

5

The Bluetooth^®device name of the multimedia

system is MB BLUETOOTH XXXXX.

4

5

Media

à Media sources

á Bluetooth audio

#

Select á Bluetooth audio.

Authorising a new Bluetooth^®audio device

#

Select Search from device.

The multimedia system activates the connec‐

#

Select ¥.

ted Bluetooth^®audio equipment.

#

Start the authorisation on the audio equip‐

#

Select Add new Bluetooth audio device.

ment (see manufacturer's operating instruc‐

tions).

Selecting the media player on the Bluetooth^®

audio device

Multimedia system:

#

Select Start search on the system.

Detected audio equipment is displayed in the

device list.

A code is displayed on the multimedia sys‐

tem and on the audio device.

4

5

Media

ª

#

Confirm on both devices if the codes are

identical.

Select a Bluetooth^®audio device.

#

Select the Bluetooth audio players category.

If multiple media players are present on the

Bluetooth^®audio equipment a list appears.

Authorisation starts. A code is displayed on

the multimedia system and on the mobile

phone.

The audio equipment is connected and play‐

back starts.

#

Select a media player.

Playback starts.

#

With some audio equipment, playback must be

initially started on the device itself so that the

multimedia system can play the audio files.

% Device-specific information on authorising

and connecting Bluetooth^®-capable mobile

phones can be obtained at https://

www.mercedes-benz-mobile.com/ or at a

Mercedes-Benz service centre.

If the codes are identical, confirm on the

audio equipment.

The audio equipment is connected and play‐

back starts.

% The function is not supported by every

mobile phone.

Selecting previously authorised Bluetooth^®

audio equipment

#

Select ¥.

Select a Bluetooth^®audio device.

#

Multimedia system 357

#

Searching for a music track on the Blue‐

tooth^®audio device

Multimedia system:

Lightly press the NFC area on the mobile

phone (see the manufacturer's operating

instructions).

If the mobile phone has already been author‐

ised on the multimedia system as Bluetooth^®

audio equipment, it is now connected.

If the mobile phone is authorised on the mul‐

timedia system as Bluetooth^®audio equip‐

ment for the first time, it is connected after

confirming the instructions for the mobile

phone (see the manufacturer's operating

instructions).

Radio

Switching on the radio

Multimedia system:

4

5

Media

à Media sources

4

5

Radio

á Bluetooth audio

#

Alternatively: press the $ button.

The radio display appears. You will hear the

last station played on the last frequency

band selected.

#

Select ª.

Select a category.

A track list appears.

#

Select a track.

% The function is only available when the

mobile phone and the media player selected

on the mobile phone support this function.

Disconnecting Bluetooth^®audio equipment

Multimedia system:

Switching Bluetooth^®audio equipment via

NFC

Requirements:

4

5

Telephone

á Media sources

#

Select the i symbol in the line of the

mobile phone.

The disconnection of the mobile phone takes

place without a confirmation prompt. The

mobile phone remains authorised in the sys‐

tem.

R

Observe the notes on using NFC

(/ page 318).

The Bluetooth^®audio overview is displayed

(/ page 355).

R

358 Multimedia system

Radio overview

Selecting a radio station

1

2

3

4

5

6

7

8

9

Active frequency band

Station name or set frequency

Artist, title, album and radio text

Station list

Presets

Radio source

Tag this song

Options

Multimedia system:

4

Radio

Setting the frequency band

#

Navigate up or down.

Multimedia system:

4

5

Radio

Þ Radio source

Sound

#

Select a frequency band.

Multimedia system 359

Calling up the radio station list

Managing radio station presets

Calling up a slide show (FM/DAB radio mode)

Multimedia system:

4

5

4

5

4

5

Radio

è

Radio

ß Presets

Radio

Þ Radio source

5

FM/DAB radio

#

Select a station.

Moving stations:

#

Highlight a preset entry and navigate to the

left.

Searching for radio stations using station

names or direct frequency entry

#

Select Move highlighted station.

Multimedia system:

#

Select a memory preset.

4

5

Radio

è

Deleting stations:

#

Enter a station name or frequency.

Highlight a preset entry and navigate to the

left.

Select a.

The search results are displayed.

#

Select Delete highlighted station.

Select Yes.

#

Select a station.

#

Slide show 1 displays additional information

provided by the station as an image. This can

include logos, album covers, music tracks, pro‐

grammes, news or service information, for exam‐

ple. The additional information is shown in full-

screen mode by selecting 2.

Storing radio stations

Multimedia system:

4

5

Radio

ß Presets

#

Select Store current station in the presets.

#

To activate full-screen mode: select #

Full screen.

360 Multimedia system

#

Switching traffic announcements on/off

Activating/deactivating radio text

To deactivate full-screen mode: select

%.

Multimedia system:

4

5

4

5

System

õ Audio

Radio

Z Options

Activating or deactivating the frequency fix

function

5

Navigation and traffic announcements

Display radio text information

#

Activate O or deactivate ª the function.

Multimedia system:

or

#

4

5

Radio

Z Options

Frequency fix

Press and hold the 8 button on the multi‐

function steering wheel.

TV

#

Activate O or deactivate ª the function.

If the function is activated, the set frequency

is kept even if the reception is poor.

Information on TV mode

Information on copyright protection and

trademarks

Ubiquitous DTCP-MOST

DVB and DVB logos are trademarks of the DVB

Project.

Setting the traffic information service vol‐

ume increase

Tagging music tracks

Multimedia system:

4

Multimedia system:

5

System

õ Audio

4

Radio

5

Navigation and traffic announcements

Select Traffic announcements volume

increase.

If radio stations provide the relevant information,

this function allows you to transfer information

on the music track currently playing to an

Apple^®device. You can then purchase the audio

file from iTunes^®.

#

The TV tuner enables reception of digital chan‐

nels according to the following standards:

Select No increase or a value.

R

DVB-T

DVB-T2

R

#

Select ♫→ Tag this song.

The track information is saved.

In some countries, the standards may not be

available, or may not be available in all areas.

Multimedia system 361

A CI+ module (Common Interface Module),

which is not included in the scope of delivery, is

used to decrypt HD programmes according to

the CI+ standard. In some countries, an addi‐

tional smart card is required, which is inserted

into the CI+ module (see the manufacturer's

operating manual).

TV reception may be influenced by the following

factors:

R

Electronic devices which are taken into the

vehicle may impair TV reception.

R

The conditions for reception may change

whilst the vehicle is in motion.

Poor reception conditions can have the following

effect:

The TV tuner is in the boot recess. The CI+ mod‐

ule is inserted into the TV tuner.

R

The TV tuner switches to an alternative digi‐

NOTE Damage to the CI+ module and

Smart Card

*

tal channel with better reception with the

same programme content.

R

The TV tuner mutes the sound, freezes the

The CI+ module is designed for use in the

home. The CI+ module can overheat and be

damaged by continuous exposure to high

outside temperatures.

screen or hides it. The t symbol appears

in the display.

Manufactured under licence from Dolby Labora‐

tories. Dolby, Dolby Audio and the double-D sym‐

bol are trademarks of Dolby Laboratories.

The TV tuner automatically sets the TV standard.

TV reception is dependent on the following fac‐

tors:

#

Make sure that the CI+ module is not

Switching to TV mode

subject to high temperatures for exten‐

ded periods of time.

Multimedia system:

4

5

Media

Select TV.

à Media sources

If the CI+ module is damaged, no

encrypted channels can be received.

#

The TV picture appears. If available, the

channel and programme information is dis‐

played.

R

Speed

The TV tuner can receive programmes in Dolby

Digital Plus.

R

Characteristics of the selected TV channel

362 Multimedia system

If the vehicle is travelling faster than 5 km/h

the television picture is hidden from the

driver. If available, the channel and pro‐

gramme information is continuously dis‐

played.

TV mode overview

1

2

3

4

5

Active media source

Channel name

Current programme with start and finish

times

Station lists

Presets

Multimedia system 363

Showing or hiding in full screen

Showing

Selecting TV channels from the channel list

Multimedia system:

6

7

8

9

Media sources

Sound

Full screen

Options

4

5

Media

à Media sources

TV

#

Select # Full screen.

5

ª Station lists

Select TV channels.

Select a TV channel.

or

#

Press the D button.

Overview of the displays in the TV control

menu

Hiding

The TV tuner selects the channel from the

channel list. The control menu appears for

approximately twelve seconds.

#

Press the % button.

The following information is displayed:

R

Current TV channel with the ß symbol (if

the channel has been saved as a favourite)

Current programme with start and finish

times

Searching for a TV channel

Selecting TV channels

#

Select TV channels.

R

Selecting TV channels from the control menu

Multimedia system:

#

Select ª Search.

4

5

Media

à Media sources

TV

#

FIX

Enter the channel searched for

(/ page 271).

#

Swipe up or down on the touchpad.

Channel fix, description of the function

(/ page 364)

Activating/deactivating channel fix

(/ page 364)

Symbols, for example:

p Teletext

#

The TV tuner sets the previous/next channel

from the channel list. The control menu

appears for twelve seconds.

Select a TV channel.

Selecting a TV channel from the favourites

Requirements:

R

The TV channel has been saved in the favour‐

ites.

z Audio languages available

r Encrypted channel

364 Multimedia system

Displaying current programme information

for the selected channel (EPG)

Multimedia system:

regions that overlap. It prevents frequent switch‐

ing back and forth between channels.

4

5

Media

à Media sources

TV

5

The FIX indicator is displayed after the name of

the TV channel.

ß Presets

4

5

Media

à Media sources

TV

#

Select the TV channel.

5

Z Options

Channel fix is switched off

Selecting TV channels in the background

Requirements:

#

Select Electronic Program Guide.

Depending on reception quality, the TV tuner

automatically switches to an alternative channel

with the same programme content but better

reception. Using this function, the best possible

television picture can be found, regardless of the

reception quality.

EPG displays the following information (if

available):

R

An application is active, e.g. the navigation.

R

TV mode is switched on in the background

R

Broadcast times

and the sound from the selected TV channel

can be heard

R

Names of the current and upcoming pro‐

grammes

#

Activating/deactivating channel fix

Multimedia system:

Press the D button on the touchpad.

The media menu is called up.

#

Select programme information and confirm.

The details are displayed.

To scroll: swipe up or down on the touch‐

4

5

#

Media

à Media sources

TV

Navigate up or down.

5

The next or previous TV channel is selected.

Z Options

pad.

#

Switch Channel fix on O or off ª.

To exit the detailed display: press the %

button.

Channel list overview

Function of the channel fix setting

The TV tuner shows the current programme on

the digital TV channels or radio stations with

adequate reception in its own channel list.

Channel fix is switched on

The channel is not changed. This is useful if, for

example, you drive the vehicle through reception

Multimedia system 365

Confirm the position.

#

Quick-saving a TV channel

Multimedia system:

The order of the channel lists is alphabetical or

country-specific.

The TV tuner requires a short amount of time to

update the information.

Deleting channels

4

5

Media

à Media sources

TV

#

Highlight a channel in the favourites.

Select ¥ Delete highlighted station.

Select Yes.

#

In full-screen mode, press the touchpad for

longer than three seconds.

#

The channel lists show the following information:

The current TV channel is stored in the

favourites in the next available position.

R

receivable channel names

R

programme title

TV programme

Storing TV channels

Multimedia system:

The information is shown under the following

conditions:

Overview of audio language and subtitles

4

5

Media

à Media sources

TV

Audio language

R

it is broadcast by the digital channel

5

ß Presets

R

A selection from the available audio lan‐

guages can be made for a programme broad‐

cast in multiple languages.

R

the reception conditions are adequate

#

Select Store current station in the presets.

or

Favourites

R

#

If English, for example, is set as the system

Highlight a channel in the channel list and

store as a favourite.

Overview of TV programmes (favourites)

You can save up to 100 digital TV channels in

favourites.

language and a TV channel is broadcasting in

this language, English is selected automati‐

cally.

The current channel is stored in the favour‐

ites in the next available position.

For quick-access you can save TV channels as

favourites.

The programme transmission may be indicated

with the following symbols:

m Programme with audio explanations for

the visually impaired

o Stereo broadcast

Moving channels in the favourites

#

Highlight a channel in the favourites.

#

Select ¥ Move highlighted station.

#

Highlight the new position.

366 Multimedia system

Setting the TV subtitles

Multimedia system:

R

n Programme for the hearing impaired

O Broadcast in surround sound

It may take some time before all the pages

load

4

5

Media

à Media sources

TV

Showing teletext

Multimedia system:

If a symbol is not shown, the programme is

either broadcast in mono or the transmission

properties are unknown.

5

Z Options

#

4

5

Select Audio/subtitles.

Select Show subtitles.

Switch the subtitles on O or off ª.

Media

à Media sources

TV

5

Z Options

Teletext

Subtitles

#

To call up the previous or next teletext

page: swipe upwards or downwards on the

touchpad.

To enter numbers: press and hold the

touchpad.

Enter the numbers in quick succession.

To select a subpage: swipe left or right on

the touchpad.

R

The function is switched on: subtitles are

#

Select one of the available languages for the

subtitles.

shown in the selected language for the cur‐

rent programme (if available).

Setting the TV audio language

Multimedia system:

Teletext

#

4

5

Media

à Media sources

TV

Teletext overview

Teletext pages are located between page 100

and page 899.

A dynamic teletext page consists of several sub‐

pages.

Information on MHEG-5 digital teletext:

5

Z Options

#

Select Audio/subtitles.

Select one of the available audio languages.

% The subpage currently selected is marked by

a blue symbol.

To return to the TV programme: press and

hold the % button.

% The audio language selected only applies to

#

the current programme.

R

Digital teletext is only available in some

countries, e.g. the UK and New Zealand

R

Interactive multimedia applications such as

weather forecasts, news reports and sport

results are available

Multimedia system 367

Make sure that the CI+ module is not

subject to high temperatures for exten‐

ded periods of time.

MHEG-5 digital teletext

Selecting picture settings

Multimedia system:

#

If the teletext is displayed, press and hold on

4

5

Media

à Media sources

TV

the touchpad.

5

A colour selection bar appears.

If the CI+ module is damaged, no

encrypted channels can be received.

Z Options

#

Select a colour.

#

Select Picture format.

Select a picture format.

The data content is displayed.

The TV tuner is in the boot recess.

#

To enter numbers: select 123.

#

If required (country-dependent), insert the

smart card into the CI+ module slot.

Remove the protective cap from the TV tuner.

Insert the CI+ module into the TV tuner slot.

Adjusting the brightness manually

If the Automatic picture format is switched off,

you can adjust the brightness yourself.

#

Enter the numbers in quick succession.

#

To return to the TV programme: select TV.

#

Select Brightness.

#

Picture settings

#

Adjust the brightness.

#

Place the protective cap on the TV tuner.

When the CI+ module is inserted correctly,

encrypted HD programmes can be received

according to CI+ standard.

If the CI+ module is not compatible, an error

message appears.

Picture settings overview

HD programmes

The following picture format settings are availa‐

ble:

Receiving encrypted HD programmes

R

Automatic

NOTE Damage to the CI+ module and

Smart Card

*

The brightness is automatically set with this

option.

Calling up the CI+ module menu

Multimedia system:

R

16:9

The CI+ module is designed for use in the

home. The CI+ module can overheat and be

damaged by continuous exposure to high

outside temperatures.

4

5

Media

à Media sources

TV

R

4:3

5

Z Options

R

Zoom

#

Select CA module.

368 Multimedia system

#

R

Adjusting the balance/fader

Multimedia system:

Select a menu option.

Automatic volume adjustment

Other sound settings

% You can view the subscription number in the

CI+ menu. You need this to extend the sub‐

scription, for example.

4

5

Media

à Sound

#

Select a sound menu.

5

Balance and Fader

If playback is malfunctioning, you can try to

resolve the problem with Restart CI+ mod-

ule.

Further information can be found in the man‐

ufacturer's operating instructions.

Adjusting treble, mid-range and bass set‐

tings

Multimedia system:

4

#

Adjust the balance and fader.

To exit the menu: press the % button.

5

Media

à Sound

Equaliser

Burmester^®surround sound system

#

Select Treble, Mid or Bass.

Change the settings.

Information about the Burmester^®surround

sound system

Sound

Tone settings

Activating/deactivating automatic volume

adjustment

Multimedia system:

The Burmester^®surround sound system has a

total output of 590 W and is equipped with 13

speakers. It is available for all functions in the

radio and media modes.

Information about the sound system

The sound system has a total output of 100 W

and is equipped with five speakers. It is available

for all functions in the radio and media modes.

4

5

Media

à Sound

5

Automatic volume adjustment

Calling up the sound menu in the

Burmester^®surround sound system

Multimedia system:

Automatic volume adjustment compensates for

differing volumes when changing between audio

sources.

Calling up the sound menu

Multimedia system:

4

5

Media

à Sound

4

5

Media

à Sound

#

Activate O or deactivate ª the function.

The following functions are available:

R

Equaliser

Balance and Fader

R

Balance and Fader

R

Multimedia system 369

Advanced sound system

R

Adjusting the balance/fader in the

Burmester^®surround sound system

Multimedia system:

Automatic volume adjustment

Surround sound

Sound focus

Information about the Advanced sound sys‐

tem

The Advanced sound system has a total output

of 225 W and is equipped with nine speakers. It

is available for all functions in the radio and

media modes.

4

5

Media

à Sound

Other sound settings

5

Balance and Fader

#

Select a function.

#

Adjust the balance and fader.

To exit the menu: press the % button.

Adjusting the treble, mid and bass settings

on the Burmester^®surround sound system

Multimedia system:

Calling up the sound menu in the Advanced

sound system

Multimedia system:

Switching surround sound on/off in the

Burmester^®surround sound system

Multimedia system:

4

5

Media

à Sound

Equaliser

4

5

Media

à Sound

#

Select Treble, Mid or Bass.

Set the desired values.

4

5

Media

à Sound

The following functions are available:

5

Surround sound

R

Equaliser

#

Activate O or deactivate ª the function.

Activating/deactivating volume adjustment

in the Burmester^®surround sound system

Multimedia system:

R

Balance and Fader

Adjusting the sound focus in the Burmester^®

surround sound system

Multimedia system:

R

Automatic volume adjustment

4

5

Media

à Sound

#

Select a function.

5

Automatic volume adjustment

4

5

Media

à Sound

Sound focus

Adjusting treble, mid-range and bass set‐

tings in the Advanced sound system

Multimedia system:

Automatic volume adjustment compensates for

differing volumes when changing between audio

sources.

#

Adjust the sound focus.

4

5

Media

à Sound

Equaliser

#

Activate O or deactivate ª the function.

#

Select Treble, Mid or Bass.

370 Multimedia system

#

Set the desired values.

Switching volume adjustment in the

Advanced sound system on/off

Multimedia system:

4

5

Media

à Sound

5

Automatic volume adjustment

Automatic volume adjustment compensates for

differing volumes when changing between audio

sources.

#

Activate O or deactivate ª the function.

Setting the balance/fader in the Advanced

sound system

Multimedia system:

4

5

Media

à Sound

5

Balance and Fader

#

Adjust the balance and fader.

Multimedia system for Your Mercedes C Class 4 Door Fourth Generation (2014-2021)

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