2014-2021 Mercedes C Class 4 Door Multimedia system -> Overview and operation User Manual
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Multimedia system -> Overview and operation for Your Mercedes C Class 4 Door Fourth Generation (2014-2021)

264 Multimedia system  
• Switches the sound on/off (/ page 270)  
Overview and operation  
For Mercedes-AMG vehicles with AMG Per‐  
formance exhaust system:  
Overview of the multimedia system  
• Turn: adjusts the volume  
• Press: switches the multimedia system  
on/off  
&
WARNING Risk of distraction from infor‐  
mation systems and communications  
equipment  
6
7
Ü button  
• Switches multimedia system on/off  
For Mercedes-AMG vehicles with AMG Per‐  
formance exhaust system:  
• Sets the volume of the AMG Performance  
exhaust system  
If you operate information and communica‐  
tion equipment integrated in the vehicle  
when driving, you will be distracted from the  
traffic situation. This could also cause you to  
lose control of the vehicle.  
#
Only operate this equipment when the  
traffic situation permits.  
Controller  
#
If you cannot be sure of this, stop the  
vehicle whilst paying attention to road  
and traffic conditions and operate the  
equipment with the vehicle stationary.  
Notes on the media display  
NOTE Scratches on the display  
1
Touch Control  
Multimedia system button group on the  
steering wheel (/ page 245)  
*
2
3
4
5
The display has a highly sensitive, high-gloss  
surface. There is a risk of it becoming  
scratched.  
Media display  
Main function button group (/ page 268)  
Touchpad  
Controller  
• Adjusts the volume (/ page 271)  
You must observe the legal requirements for the  
country in which you are currently driving when  
operating the multimedia system.  
#
Avoid touching the display.  
#
Observe the notes on cleaning.  
Multimedia system 265  
Central control elements overview  
Touch Control  
Observe the notes on caring for the interior  
(/ page 384).  
Operating Touch Control  
Automatic temperature-controlled switch-  
off feature: if the temperature is too high, the  
brightness is initially reduced automatically. The  
display may then switch off completely for a  
while.  
% If you are wearing polarised sunglasses, it  
may be difficult to read the display.  
1
2
3
Touch Control  
Controller  
Touchpad  
#
Operate the multimedia system with Touch  
Control 2 and associated buttons 1 and  
3.  
Calling up the main functions  
#
Press button 1.  
or  
#
Press button 3 repeatedly until the main  
functions are shown.  
Calling up favourites  
#
Press button 1.  
266 Multimedia system  
#
Operating the controller  
Swipe down on Touch Control 2.  
To call up favourites: when the main func‐  
tions are displayed, slide controller 3  
down.  
Opening and closing a list  
#
To open: press Touch Control 2.  
To close: press button 3.  
3
Controller  
#
Controller operating options:  
or  
#
#
Turn 3 anti-clockwise or clockwise.  
Slide 1 left or right.  
Slide 4 up or down.  
Slide 2 diagonally.  
Swipe right on Touch Control 2.  
#
Selecting a menu item  
#
#
Swipe up, down, left or right on Touch Con‐  
trol 2.  
#
#
Press 7 briefly or press and hold.  
#
Press Touch Control 2.  
Moving the digital map  
Touchpad  
#
Swipe in any direction.  
Activating/deactivating the touchpad  
Multimedia system:  
Setting the sensitivity for the Touch Control  
Multimedia system:  
4
5
System  
w Input  
1
2
% button  
4
5
System  
w Input  
#
Activate O or deactivate ª the Touchpad.  
Press briefly: returns to the previous display  
Press and hold: calls up main functions  
ò button  
5
Touch Control sensitivity  
Operating the touchpad  
Requirements:  
#
Select Fast, Medium or Slow.  
Calls up the main functions  
R
The touchpad is switched on (/ page 266).  
Multimedia system 267  
Setting the sensitivity for the touchpad  
Multimedia system:  
You can navigate in menus and lists via touch-  
sensitive surface 1 by using a single-finger  
swipe:  
4
5
System  
w Input  
#
To open or close lists: swipe left or right.  
#
#
#
Select Touchpad sensitivity.  
Select Fast, Medium or Slow.  
To set the pressure sensitivity: switch  
Touchpad tap on O or off ª.  
If the function is switched on O, a tap on  
the touchpad is enough to select a menu  
item.  
#
To select the menu item: swipe up, down,  
left or right.  
#
Press touchpad 1.  
#
To move the digital map: swipe in any  
direction.  
Use the following functions with a two-finger  
swipe:  
Handwriting recognition: switching the read-  
aloud function on/off  
Multimedia system:  
#
To call up main functions and favourites:  
swipe down with two fingers. The swipe must  
start in the upper area of the touchpad.  
4
5
System  
õ Audio  
5
1
2
Touchpad  
© button  
System feedback  
#
To zoom in and out of the map: move two  
#
fingers together or apart.  
Switch Read out handwriting recognition on  
O or off ª.  
Calls up main functions and favourites  
D button  
Calls up the control menu of the last active  
audio source  
#
To call up the control menu of the last  
3
4
active audio source: swipe up with two fin‐  
gers. The swipe must start in the lower area  
of the touchpad.  
% button  
Press briefly: returns to the previous display  
268 Multimedia system  
#
Activating/deactivating haptic operating  
feedback on the touchpad  
Multimedia system:  
To hide the control menu: swipe down with  
two fingers. The swipe must start in the  
upper area of the touchpad.  
Calls up the telephone  
Ø button  
Sets vehicle functions  
5
4
5
System  
w Input  
#
Alternatively: press the © button on the  
Touch Control, controller or the touchpad.  
The main functions are displayed.  
Main functions  
The function supports you when making entries  
on the touchpad and when selecting menus.  
Calling up the main functions  
#
Switch Haptic operating feedback on O or  
off ª.  
#
Select the main function.  
When the function is activated, a tactile feed‐  
back in the form of a vibration is effected  
when the touchpad is operated.  
Favourites  
Overview of favourites  
Favourites offer you quick access to frequently  
used applications. It is possible to create 20  
favourites in total.  
Selecting a station and track using the  
touchpad  
#
Press the D button on the touchpad.  
The following functions are available:  
or  
R
add pre-defined favourites from the follow‐  
ing categories (/ page 269):  
#
Swipe up with two fingers. The swipe must  
1
2
3
4
ß button  
Calls up navigation  
$ button  
Calls up the radio  
Õ button  
Calls up media  
% button  
start in the lower area of the touchpad.  
The control menu appears for the audio  
source that was last selected.  
-
Navigation  
-
Entertainment  
#
Use one finger to swipe up or down.  
Radio: the previous or the next station is set.  
Media source: the previous or the next music  
track is selected.  
-
Telephone  
-
Connect  
-
Vehicle  
Multimedia system 269  
Navigate downwards once.  
Select a favourite.  
Navigate downwards once.  
The Favourites menu appears.  
#
#
#
#
#
#
-
Navigate downwards twice.  
System settings  
The Favourites menu appears.  
R
R
R
R
R
add your own favourites (/ page 269)  
rename favourites (/ page 269).  
move favourites (/ page 269).  
delete favourites (/ page 269).  
reset all favourites (/ page 269)  
Select New favourite.  
The categories are displayed.  
Select a category.  
The favourites are displayed.  
#
#
#
Select Rename.  
Enter the characters.  
To confirm the entry: select ¡.  
#
#
Select a favourite.  
Calling up favourites  
Store the favourite at the desired position.  
If a favourite has already been added at this  
position, it will be overwritten.  
#
Press the © button.  
The main functions are displayed.  
Navigate downwards once.  
Navigating means:  
Moving favourites  
#
Press the © button.  
The main functions are displayed.  
Navigate downwards once.  
Select a favourite.  
Navigate downwards once.  
The Favourites menu appears.  
#
Example: adding your own favourites  
#
#
Select Vehicle.  
Select Full screen: Consumption.  
Press and hold the © button until the  
favourites are displayed.  
#
R
Swiping on the Touch Control or the  
touchpad  
Sliding the controller  
#
#
#
R
#
Select Move.  
Move the favourite to the desired position.  
If a favourite has already been added at this  
position, it will be overwritten.  
Leaving the favourites menu  
#
Store the favourite at the desired position.  
#
#
Press the © button.  
If No function available for saving is shown, the  
selected function cannot be added.  
Adding favourites  
Adding predefined favourites  
Renaming favourites  
Deleting favourites  
#
#
Press the © button.  
The main functions are displayed.  
Press the © button.  
The main functions are displayed.  
#
Press the © button.  
The main functions are displayed.  
270 Multimedia system  
#
Switching the sound on/off  
Navigate downwards once.  
#
Select a favourite.  
#
Navigate downwards once.  
The Favourites menu appears.  
#
To delete: select Delete.  
#
Select Yes.  
#
To restore all favourites: select Reset all.  
A prompt appears.  
#
Select Yes.  
The favourites are reset to the factory set‐  
tings.  
On the multifunction steering wheel  
On the multimedia system  
#
To mute: press volume control 1.  
The 8 symbol appears in the status line  
of the display.  
You will also hear traffic announcements and  
navigation announcements even when the  
sound is muted.  
Multimedia system 271  
#
To switch on: change the media source or  
turn volume control 1.  
The volume of the navigation announce‐  
ment changes in accordance with the vol‐  
ume of the current media source.  
R
R
during a telephone call  
when entering or exiting a parking space  
while using Active Parking Assist  
Adjusting the volume  
Setting with the volume control  
Setting in the menu  
#
Select System in the multimedia system.  
#
Select Audio.  
#
Select a volume setting.  
#
Set the volume.  
Entering characters  
On the multimedia system  
Using the character input function  
On the multifunction steering wheel  
#
Turn volume control 1.  
&
WARNING Risk of distraction from infor‐  
mation systems and communications  
equipment  
The volume of the current radio or media  
source is set. The volume of other audio  
sources can be adjusted separately.  
If you operate information and communica‐  
tion equipment integrated in the vehicle  
when driving, you will be distracted from the  
Adjust this in the following situations:  
R
during a traffic announcement  
R
during a navigation announcement  
272 Multimedia system  
#
On the Touch Control and controller:  
select the characters in the character bar.  
Depending on the target entry, the following  
characters are available:  
Entering characters using the controller  
Example: renaming favourites  
traffic situation. This could also cause you to  
lose control of the vehicle.  
#
Only operate this equipment when the  
traffic situation permits.  
R
The full set of characters is shown  
#
If you cannot be sure of this, stop the  
R
vehicle whilst paying attention to road  
and traffic conditions and operate the  
equipment with the vehicle stationary.  
Only those characters which are useful  
for the current input string are shown  
Other characters are greyed out.  
On the touchpad: select the characters in  
the character bar.  
#
You must observe the legal requirements for the  
country in which you are currently driving when  
operating the multimedia system.  
Use the character input function in the following  
situations, for example:  
or  
#
Write the characters on the touch-sensitive  
surface of the touchpad.  
Handwriting recognition supports you by  
means of character suggestions and a read-  
aloud function.  
#
Call up the "Renaming favourites" function  
(/ page 269).  
R
Renaming a favourite  
#
To enter a character: turn 3, slide 4  
and press the controller.  
The character is entered in the input line.  
R
Entering a POI or address  
R
Making a phone call  
Examples of character entry:  
Use the following entry functions:  
R
Renaming a favourite  
Entering a POI or an address using free or  
step-by-step search  
The following functions are available:  
% To delete a character: press the control‐  
R
R
Selecting a character in the character bar  
ler.  
R
Writing a character on the touchpad  
To delete an entry: press and hold the  
controller until the entire entry is deleted.  
R
Entering a web address  
Character input can be started with a control  
element and resumed with another.  

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