2014-2021 Mercedes C Class 4 Door Multimedia system -> System settings User Manual
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Multimedia system -> System settings for Your Mercedes C Class 4 Door Fourth Generation (2014-2021)

Multimedia system 273  
#
Example: renaming favourites  
To switch to special characters and sym‐  
bols.  
To switch to upper-case or lower-case let‐  
ters.  
To delete a character: swipe left when the  
cursor is located in the input line.  
To confirm the entry: press the touchpad.  
To finish character entry: swipe upwards.  
Ä
X
B
#
#
To switch the language.  
or  
#
Press the % button.  
v To switch to character entry on the touch‐  
pad.  
Example: entering a destination (navigation)  
% The available editing functions depend on  
the editing task, the language set and the  
character level.  
#
Enter the POI or address (/ page 287).  
System settings  
Display  
#
#
Call up the "Renaming favourites" function  
To confirm the entry: select ¡.  
(/ page 269).  
Example: entering a destination (navigation)  
#
To enter a character: use your finger to  
write characters on the touchpad.  
The character is entered in the input line. If  
different interpretations are possible, charac‐  
ter suggestions are displayed.  
To select a character suggestion: swipe up  
or down on the touchpad.  
Resume character input.  
To enter a space: swipe right when the cur‐  
Configuring display settings  
Multimedia system:  
#
Enter the POI or address (/ page 287).  
Entering characters on the touchpad  
Requirements:  
4
5
System  
G Display and styles  
Styles  
#
R
The touchpad is switched on (/ page 266).  
#
Select Design.  
Select Sport, Classic or Progressive.  
R
The entered or selected character should be  
#
read out: the handwriting recognition read-  
#
aloud function is switched on (/ page 267).  
Adapting the ambient lighting for the style  
#
#
Select Adjust ambient light..  
Activate O or deactivate ª the function.  
sor is located in the input line.  
274 Multimedia system  
Setting the time zone  
Multimedia system:  
This function adjusts the ambient lighting for  
the selected display style.  
The following display content can be selected:  
R
Dynamic  
4
5
System  
& Time and date  
Setting the display brightness  
R
R
R
Navigation map  
Consumption  
Time and date  
5
Time zone:  
#
Select Display brightness.  
Select a brightness value.  
The list of countries is displayed.  
#
#
Select a country #.  
Switching the display off/on  
Depending on the country, time zones are  
displayed.  
Time and date  
#
To switch off: select Display off.  
To switch on: press a button, %, for  
example.  
Setting the time and date automatically  
Multimedia system:  
#
Select a time zone.  
#
The time zone set is displayed after Time  
zone:.  
4
5
System  
& Time and date  
Display design  
#
Deactivate ª Manual time adjustment.  
The time and date are set automatically for  
the selected time zone and summer time  
option.  
Setting summer time  
The Automatic Summer Time and Summer Time  
options cannot be selected in all countries.  
#
Select Day/night design.  
Select Automatic, Day design or Night  
design.  
#
Multimedia system:  
% The correct time is required for the following  
Additional display area  
4
5
System  
& Time and date  
functions:  
Depending on the vehicle, various items of addi‐  
tional information can be shown. The additional  
display area comprises the left-hand or right-  
hand third of the display.  
Automatically  
R
Route guidance with time-dependent  
traffic guidance.  
#
Switch Automatic Summer Time on O or off  
ª.  
R
Calculation of expected time of arrival.  
#
Select Additional display area.  
Manually  
#
Switch Automatic Summer Time off ª.  
Multimedia system 275  
Internet connection (/ page 339)  
Listening to music via Bluetooth® audio  
Transferring business cards (vCards) into the  
vehicle  
#
#
Connectivity  
R
R
R
Select Summer Time.  
Select On or Off.  
Switching transmission of the vehicle posi‐  
tion on/off  
Multimedia system:  
Setting the time and date format  
Multimedia system:  
4
5
System  
ö Connectivity  
4
5
Bluetooth® is a registered trademark of Blue‐  
tooth Special Interest Group (SIG) Inc.  
System  
& Time and date  
#
#
5
Select Transmit vehicle pos..  
Activate O or deactivate ª the function.  
Set format  
Set the date and time format #.  
Internet connection via Bluetooth® is not  
available in all countries.  
#
%
Setting the time manually  
Requirements:  
Bluetooth®  
Activating/deactivating Bluetooth®  
Requirements:  
Information about Bluetooth®  
Bluetooth® technology is a standard for short-  
range wireless data transfer up to approximately  
10 m.  
You can use Bluetooth® to connect your mobile  
phone to the multimedia system and use the fol‐  
lowing functions, for example:  
R
The Manual time adjustment function is  
switched on.  
Deactivate Bluetooth®: Apple CarPlay® is not  
active.  
R
Multimedia system:  
4
5
System  
& Time and date  
Multimedia system:  
5
Set time  
Set the hours.  
Navigate to the right to set the minutes.  
Set the minutes.  
Confirm changes when exiting the menu.  
4
5
System  
ö Connectivity  
#
#
#
#
Activate O or deactivate ª Bluetooth®.  
#
R
Hands-free system with access to the follow‐  
ing options:  
If Android Auto is active, a prompt appears ask‐  
ing whether Bluetooth® should be deactivated.  
-
-
-
contacts (/ page 320)  
call lists (/ page 322)  
text message (/ page 323)  
#
Select Yes.  
Android Auto is closed and Bluetooth® is  
deactivated.  
The date is set automatically via GPS.  
276 Multimedia system  
Wi-Fi  
The connection to a secure Wi-Fi network is  
made via a security key.  
The type of connection established must be  
selected on the multimedia system and on the  
device to be connected.  
% The connection procedure may differ  
depending on the device. Follow the instruc‐  
tions that are shown in the display. Further  
information (see the manufacturer's operat‐  
ing instructions).  
Wi-Fi connection overview  
You can use Wi-Fi to establish a connection with  
a Wi-Fi network and to access the Internet or  
other network devices.  
Setting up Wi-Fi  
Requirements:  
R
The device to be connected supports one of  
The following connection options are available:  
the three means of connection described  
(/ page 276).  
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Wi-Fi connection  
The Wi-Fi connection to a Wi-Fi-capable  
device, e.g. the customer's mobile phone or  
a tablet PC is established.  
Multimedia system as a Wi-Fi hotspot  
Using this function, a tablet PC or notebook  
can be connected, for example.  
Multimedia system:  
#
Select Internet settings.  
Select Search for Wi-Fi networks.  
4
5
System  
ö Connectivity  
#
Activating/deactivating Wi-Fi  
Using a security key  
#
R
#
Switch Wi-Fi on O or off ª.  
Select a Wi-Fi network in the list.  
Have the security key displayed on the device  
to be connected (see the manufacturer's  
operating instructions).  
Enter this security key on the multimedia sys‐  
tem.  
Confirm the entry with ¡.  
If Wi-Fi is deactivated ª, communication via  
Wi-Fi to all devices is interrupted. This also  
means that a connection to the HERMES  
communication module cannot be estab‐  
lished. Then functions such as dynamic route  
guidance with Live Traffic Information are not  
available.  
#
To establish a connection, you can use the fol‐  
lowing methods:  
#
R
WPS PIN  
The connection to a secure Wi-Fi network is  
made via a PIN.  
WPS PBC  
The connection to a secure Wi-Fi network is  
made by pressing a button (push button).  
Security key  
#
% All devices support a security key as a  
Connecting the multimedia system with a  
device via Wi-Fi  
This function is not available if a HERMES com‐  
munication module is installed.  
R
means of connection.  
R
Multimedia system 277  
#
#
Using a WPS PIN  
tion established must be selected on the multi‐  
media system and on the device to be connec‐  
ted.  
Activate ¥ Connect automaticallyO.  
To connect: highlight a Wi-Fi network in the  
list.  
#
Highlight a Wi-Fi network in the list.  
#
Select ¥ Connect using WPS PIN input.  
The multimedia system generates an eight-  
digit PIN.  
#
Select Set up hotspot.  
#
Select ¥ Connect.  
#
Highlight Connect device to vehicle hotspot.  
The connection is established again. These  
functions are possible when the device has  
already been connected to the Wi-Fi network.  
#
Enter this PIN on the device to be connected.  
Generating a WPS PIN  
#
Confirm the entry.  
#
Select ¥ Connect using WPS PIN genera-  
tion.  
Setting up a Wi-Fi hotspot  
Requirements:  
Using a button  
#
Enter the PIN shown in the media display on  
the device to be connected and confirm.  
% This function is only available in a Wi-Fi fre‐  
R
For connection by pressing a button: this  
function is only available in a Wi-Fi frequency  
of 2.4 GHz.  
quency of 2.4 GHz.  
#
Highlight a Wi-Fi network in the list.  
Connecting using a WPS PIN  
#
#
Select ¥ Connect via WPS PBC.  
Select ¥ Connect using WPS PIN input.  
Multimedia system:  
4
#
#
Select "Connect via WPS PBC" in the options  
on the device to be connected.  
Select Enter WPS PIN.  
5
System  
ö Connectivity  
#
Enter the PIN that is shown on the external  
device's display on the multimedia system.  
Configuring the multimedia system as a Wi-  
Fi hotspot  
#
Press the WPS button on the device to be  
connected.  
#
Select Continue.  
% The availability of this function is dependent  
#
Select Continue in the multimedia system.  
Connecting using a button  
on the country.  
Device has already been connected:  
#
Select ¥ Connect via WPS PBC.  
The type of connection established depends on  
the device to be connected. The function must  
be supported by the multimedia system and by  
the device to be connected. The type of connec‐  
#
To automatically connect: highlight a Wi-Fi  
#
Press the WPS button on the device to be  
network in the list.  
connected or select Connect.  
278 Multimedia system  
#
#
#
#
Enter the security key in the external device.  
The Please start COMAND Touch on your  
device and follow the instructions. message  
appears.  
Select Continue in the multimedia system.  
Select Generate security key.  
A connection will be established with the  
newly created security key.  
Connecting using a security key  
#
Select Connect device to vehicle hotspot.  
A security key is displayed.  
Select the vehicle from the device to be con‐  
nected. The vehicle is displayed with the  
SSID MB Hotspot XXXXX.  
Enter the security key which is shown in the  
media display on the device to be connected.  
To save a security key: select Save.  
#
#
Select Continue.  
The connection request from the device  
Accept.  
Enter the PIN shown on the external device.  
The device is authorised.  
When a new security key is saved, all existing  
Wi-Fi connections are then disconnected. If  
the Wi-Fi connections are being re-estab‐  
lished, the new security key must be entered.  
#
#
#
Managing COMAND Touch devices  
Requirements:  
Authorising a connected device  
#
#
Confirm the entry.  
Select Authorise a new device.  
The devices already connected are displayed.  
Connecting using NFC  
#
R
The COMAND Touch app is installed on the  
external device (e.g. tablet or smartphone).  
Select Establish a connection via NFC.  
Activate NFC on the mobile device (see the  
manufacturer's operating instructions).  
Bring the mobile device into the NFC area of  
the vehicle (/ page 318).  
#
Select Continue using connected devices.  
R
#
#
#
Wi-Fi is activated (/ page 276) and the mul‐  
The Please start COMAND Touch on your  
device and follow the instructions. message  
appears.  
timedia system is configured as a Wi-Fi hot‐  
spot (/ page 277).  
#
Select Continue.  
The connection request from the device  
Accept.  
Enter the PIN shown on the external device.  
The device is authorised.  
Multimedia system:  
4
Select Done.  
The mobile device is now connected to the  
multimedia system hotspot via NFC.  
5
#
System  
COMAND Touch  
Connecting and authorising a new device  
#
#
Select Authorise a new device.  
Select Connect new device.  
Generating a new security key:  
#
#
Select Set up hotspot.  
Multimedia system 279  
#
De-authorising the device  
announcements. The selected language affects  
the characters available for entry. The navigation  
announcements are not available in all lan‐  
guages. If a language is not available, the naviga‐  
tion announcements will be in English.  
In the multifunction display of the Instrument  
Display, switch the Additional speedometer  
display on O.  
#
Select an authorised device from the list.  
A prompt will appear asking whether you  
would like to de-authorise the selected  
device.  
Data import and export  
#
Setting the system language  
Multimedia system:  
Select Yes.  
The device is de-authorised.  
Data import/export function  
The following functions are possible:  
R
4
5
System  
Language  
Transferring data from one system or vehicle  
to another system or vehicle.  
Creating a backup copy of your personal data  
and loading it again.  
Protecting your personal data against unwan‐  
ted export with PIN protection.  
Activating/deactivating child safety lock  
#
Set the language.  
% If you are using Arabic map data, the text  
information can also be shown in Arabic on  
the navigation map. To do so, select ꢀꢁꢂꢃꢄꢅꢆ as  
the language from the language list. Naviga‐  
tion announcements are then also made in  
Arabic.  
Multimedia system:  
R
4
5
System  
Parental control  
R
Locking or unlocking an external device  
#
Select an external device.  
% Please note that the NTFS file system is not  
supported. The FAT32 file system is recom‐  
mended.  
#
Select Lock.  
The device connected via the COMAND  
Setting the distance unit  
Touch app is locked O or unlocked ª.  
Multimedia system:  
System language  
4
5
System  
% Units  
#
Notes on the system language  
Select km or mi.  
This function allows you to determine the lan‐  
guage for the menu displays and the navigation  
280 Multimedia system  
Importing/exporting data  
originates from another vehicle, this is recog‐ Multimedia system:  
nised during data reading.  
4
5
System  
PIN protection  
NOTE Loss of data due to premature  
removal  
*
The multimedia system is restarted once the  
data has been imported.  
% Current vehicle settings can be edited after  
Setting the PIN  
#
Select Set PIN.  
#
Do not remove the data storage  
medium when data is being exported.  
#
Enter a four-digit PIN.  
the import.  
#
Enter the four-digit PIN again.  
Mercedes-Benz is not liable for any loss of  
data.  
Exporting  
If both PINs match, PIN protection is active.  
If PIN protection is activated, your PIN is reques‐  
ted.  
Changing the PIN  
#
Requirements:  
#
Enter the four-digit PIN.  
Select Change settings.  
Enter the current PIN.  
R
The vehicle is stationary.  
#
Select a data storage medium.  
#
R
The ignition is switched on or the vehicle has  
been started.  
The data is exported. The data export may  
take several minutes.  
#
Select Change PIN.  
Set a new PIN.  
#
R
The SD card is inserted (/ page 346) or the  
USB device is connected (/ page 348).  
Activating PIN protection for data export  
Activating/deactivating PIN protection  
#
Select Change settings.  
Multimedia system:  
Requirements:  
Confirm with the PIN.  
4
5
System  
System backup  
To unlock the PIN:  
#
Select Protect data export.  
Activate O or deactivate ª the function.  
#
Select Import data or Export data.  
R
There is an Internet connection.  
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A Mercedes me account exists at https://  
me.secure.mercedes-benz.com.  
Importing  
Unblocking the PIN  
If the PIN has been entered incorrectly three  
times, the PIN will be blocked. You can have a  
#
Select a data storage medium.  
R
The Personalisation service is active  
(/ page 281).  
A prompt appears asking whether you really  
wish to overwrite the current data. If data  
Multimedia system 281  
#
#
single-use password sent to you via the  
Mercedes me connect online portal to reset the  
PIN protection.  
Activate O or deactivate ª the function.  
Select a.  
The following information is saved in the user  
profile, for example:  
Selecting a user profile  
#
Select Guest or individual profile #.  
#
Select Unblock PIN.  
R
System settings  
Settings in the TV tuner's channel list  
Navigation and traffic information  
% Some settings from the user profile are only  
loaded when the vehicle is stationary or  
when the ignition is switched on.  
#
Enter the single-use password.  
R
PIN protection is reset, and you can set a  
new PIN.  
R
Automatic synchronisation  
The settings differ depending on the vehicle  
equipment.  
% The availability of this function is country  
dependent and may not be available in your  
country.  
Each time the ignition is switched off or on, the  
individual user profiles are synchronised on the  
multimedia system and on the server. This  
ensures that the latest user profiles are availa‐  
ble.  
Importing/exporting a user profile  
Requirements:  
Alternatively, you can have PIN protection  
reset at a Mercedes-Benz service centre.  
R
There is an Internet connection  
(/ page 340).  
#
Select Automatic synchronisation.  
User profile  
R
A Mercedes me account exists at https://  
me.secure.mercedes-benz.com.  
#
Activate O or deactivate ª the function.  
Setting a user profile  
Multimedia system:  
% For more information about importing/  
exporting user profiles (/ page 281).  
R
The Personalisation service is active.  
4
5
System  
g Personalisation  
R
The function is available in your country.  
Creating a user profile  
Multimedia system:  
Displaying a user profile when starting  
If this function is active, a prompt appears when  
starting the system asking which user profile to  
use.  
4
5
System  
g Personalisation  
5
Create profile  
#
#
Enter a name.  
Select Display profile list after start.  
282 Multimedia system  
Setting user profile options  
Multimedia system:  
Depending on the source, you can perform  
various updates:  
Multimedia system:  
4
5
System  
g Personalisation  
4
5
5
System  
g Personalisation  
Manual export/import  
Source of the  
update  
Update type  
#
#
Highlight a profile.  
Select ¥ options.  
Importing a user profile  
Updates via mobile  
phone  
Navigation map, sys‐  
tem updates, Digital  
Owner's Manual  
#
Select Import profiles from the server.  
The following options are available:  
The The profile import overwrites the exist-  
ing profiles. Do you want to continue? mes‐  
sage appears.  
R
Rename  
R
Delete  
Updates via an exter‐ Navigation maps  
nal storage medium,  
e.g. a USB flash drive  
#
Select Yes.  
User profiles are imported.  
R
Reset  
% The guest profile cannot be deleted or  
Exporting a user profile  
% Software updates via mobile phone require  
an active Internet connection for the vehicle.  
This is not available in all countries. For fur‐  
ther information on connecting to the Inter‐  
net, see (/ page 339).  
renamed.  
#
Select Export profiles to the server.  
User profiles are exported.  
Software updates  
% Only individual profiles can be imported or  
exported. The individual profiles are always  
collectively imported or exported.  
% Certain settings, such as address book  
entries or previous destinations from the  
navigation system, are not exported.  
Information on software updates  
The multimedia system displays a corresponding  
message when a software update is available.  
The availability of this function is dependent on  
the country.  
Advantages of software updates  
Software updates ensure your vehicle's technol‐  
ogy is up-to-date.  
In order to constantly improve the quality of our  
services you will receive future software updates  
for your multimedia system, the Mercedes me  
connect services and your vehicle's communica‐  
Multimedia system 283  
tion module. These will be sent to you via the  
mobile phone connection in your vehicle and, as  
an option, installed automatically. You can moni‐  
tor the status of your software updates on the  
Mercedes me Portal and find information about  
potential innovations.  
Multimedia system:  
% If automatic online updates are activated,  
the system updates will be downloaded auto‐  
matically (/ page 283).  
As soon as a system update is available for  
download, a corresponding message appears on  
the media display.  
4
5
System  
Software update  
Automatic software updates  
#
Activate Automatic online updates O.  
The software updates will be downloaded  
and installed automatically.  
Your advantages at a glance:  
You have the following selection options:  
The current status of the software update is  
displayed.  
R
Conveniently receive software updates via  
the mobile phone network  
R
Download  
The system update will be downloaded in the  
background.  
R
Improves the quality and availability of  
Mercedes me connect services  
Manual software updates  
#
Switch off Automatic online updates ª.  
R
Details  
R
Keeps your multimedia system and communi‐  
cation module up-to-date  
#
Select a software update from the list and  
start the update.  
Information about the pending system  
update is displayed.  
Further information about software updates can  
benz.com  
R
Later  
Activating a software update  
The system update can be downloaded man‐  
ually at a later time (/ page 283).  
#
Restart the system.  
Function of important system updates  
Important system updates may be necessary for  
the security of your multimedia system's data.  
Please install these updates, otherwise the  
security of your multimedia system cannot be  
ensured.  
Carrying out software updates  
Requirements:  
You will be informed when the download is com‐  
plete and the system update is ready for installa‐  
tion.  
R
There is an Internet connection  
(/ page 339).  
% Park the vehicle safely in a suitable location  
R
For automatic software updates: your  
before starting the installation.  
vehicle has a permanently installed commu‐  
nication module.  

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