2025-2026 Mercedes CLA 4 Door General notes -> Data storage User Manual
MyCarUserManual.com
USER MANUALS FOR EVERY MAKE & MODEL

General notes -> Data storage for Your Mercedes CLA 4 Door Third Generation (2025-2026)

an accident, rescue services can use the QR code
to quickly nd the appropriate rescue card for
your vehicle. The current rescue card contains the
most important information about your vehicle
(e.g. the routing of the electric lines) in compact
form.
Further information can be obtained at
www.
Data storage
Data processing in the vehicle
Electronic control units
There are electronic control units installed in your
vehicle. Control units process data that they e.g.
receive from vehicle sensors, generate them-
selves or exchange among themselves. Some
control units are required for the safe operation of
your vehicle. For example, some assist you when
you are driving, such as driver assistance sys-
tems, while others enable convenience or infotain-
ment functions.
The following provides you with general informa-
tion regarding data processing in the vehicle.
Additional information on what specic data is
collected, stored and transmitted to third parties
for what purpose in your vehicle can be found in
the notes on the functional features in question in
the respective operating instructions. These are
also available online and, depending on the equip-
ment, digitally in the vehicle.
Personal data
Each vehicle is marked with a unique vehicle iden-
tication number. Depending on the country, this
vehicle identication number can be used by, for
example, government authorities to determine the
identity of the owner. There are other possibilities
for using data collected from the vehicle to iden-
tify the owner or driver, such as the license plate
number.
The data generated or processed by control units
may therefore be personal or, in certain circum-
stances, become personal. Depending on which
vehicle data are available, it may be possible to
make inferences about, for example, your driving
behavior, your location, your route or your use
patterns.
Legal requirements for the disclosure of data
If legal regulations exist, manufacturers are gener-
ally obligated to release data stored by the manu-
facturer to the necessary extent in individual
cases at the request of state authorities. This may
be the case during the investigation of a criminal
oense, for example.
Within the framework of applicable law, state
authorities are also authorized to take data read-
outs from vehicles themselves in specic cases.
In the event of an accident, for example, informa-
tion readouts can be taken from the air bag con-
trol unit to help to establish what happened.
Operating data in the vehicle
Control units process data to operate the vehicle.
This includes the following data, for example:
R
Vehicle status information such as speed, lon-
gitudinal acceleration, lateral acceleration,
number of wheel revolutions or the fastened
seat belts indicator
R
Ambient conditions, such as temperature, rain
sensor or distance sensor
30
General notes
As a rule, this data is volatile, is not stored beyond
the operating time and is processed only in the
vehicle itself. Control units (e.g. the vehicle key)
oen contain data memories. These are used to
temporarily or permanently document information
about the vehicle's operating state, component
stress, maintenance requirements or technical
events and malfunctions.
Depending on the technical equipment, the fol-
lowing data will be stored:
R
Operating status of system components (e.g.
ll levels, tire pressure, battery status)
R
Malfunctions or faults in important system
components (e.g. lights, brakes)
R
System reactions in special driving situations
(e.g. air bag deployment, the intervention of
stability control systems
R
Information on events leading to vehicle dam-
age
In special cases, it may be necessary to store
data that would otherwise only be volatile. This
may be the case if the vehicle has detected a mal-
function, for example.
If you use services such as repair services or
maintenance work, stored operational data read-
outs can be taken and used together with the
vehicle identication number, where necessary.
Readouts can be taken by service network
employees such as workshops and manufactur-
ers, or third parties, such as breakdown services.
The same is true in the case of warranty claims
and quality assurance measures.
The readout will usually be taken via the diagnos-
tics connection in the vehicle, which is required
by law. The operating data readout taken docu-
ments technical conditions of the vehicle or indi-
vidual components and helps to diagnose mal-
functions, meet warranty obligations and improve
quality. This data, particularly information on com-
ponent stress, technical events, operating errors
and other malfunctions, will be transmitted to the
manufacturer for this purpose together with the
vehicle identication number if necessary. In addi-
tion, the manufacturer is subject to product liabil-
ity. For this reason, the manufacturer also uses
operational data from the vehicle for e.g. recalls.
This data can also be used to check customer
claims for warranty and guarantee.
Fault memories in the vehicle can be reset by a
service outlet or at your request as part of repair
or maintenance work.
Comfort and infotainment functions
You can save comfort settings and individualiza-
tion in the vehicle and change or reset them at
any time.
Depending on the vehicle equipment, this
includes the following settings, for example:
R
Seat positions and steering wheel positions
R
Suspension tuning and climate control set-
tings
R
Custom settings (e.g. interior lighting)
You can incorporate data into the vehicle's info-
tainment functions yourself as part of the selec-
ted equipment.
Depending on the vehicle equipment, this
includes the following data, for example:
R
Multimedia data (e.g. music, lms or photos
for playback in an integrated multimedia sys-
tem)
General notes
31
R
Address book data for use in conjunction with
an integrated hands-free system or an integra-
ted navigation system
R
Navigation destinations that have been
entered
R
Data about the use of internet services
This data for comfort and infotainment functions
can be saved locally in the vehicle or stored on a
device that you have connected to the vehicle
(e.g. smartphone, USB ash drive or MP3 player).
If you have entered data yourself, you can delete
it at any time.
The transfer of this data out of the vehicle will
take place exclusively at your request. This applies
in particular when you are using online services
according to the settings you have selected.
Smartphone integration (e.g. Android Auto or
Apple CarPlay
®
)
If your vehicle is equipped appropriately, you can
connect your smartphone or another mobile
device to the vehicle. You will then be able to con-
trol them using the controls integrated in the vehi-
cle. The smartphone's picture and sound can be
output via the multimedia system. Specic items
of information will also be transferred to your
smartphone. Depending on the type of integra-
tion, this may include position data, day/night
mode and other general vehicle statuses. Please
refer to the vehicle Operator's Manual / infotain-
ment system operating instructions for further
information.
This integration allows the use of selected smart-
phone apps (e.g. navigation apps, music player
apps). There will be no further interaction
between your smartphone and the vehicle; in par-
ticular, vehicle data will not be directly accessible.
The type of additional data processing is deter-
mined by the provider of the app being used.
Whether you can congure settings for it and, if
so, which ones, depend on the app and your
smartphone's operating system.
Online services
Wireless network connection
If your vehicle has a wireless network connection,
it enables data to be exchanged between your
vehicle and additional systems. The wireless net-
work connection is made possible by the vehicle's
own transmitter and receiver or by a mobile end
device that you have brought into the vehicle, for
example, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
provided to you by the manufacturer or by other
providers.
Manufacturer's services
Regarding the manufacturer's online services, the
individual functions are described by the manu-
facturer in a suitable place, for example, in the
Operator's Manual or on the manufacturer's web-
site, where the relevant data protection informa-
tion is also given. Personal data may be used for
the provision of online services. Data is
exchanged via a secure connection, such as the
manufacturer's designated IT systems. Any per-
sonal data which is collected, processed and
used, other than for the provision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, for example, for a legally
prescribed emergency call system, a contractual
agreement or when consent has been given.
32
General notes
You can have services and functions, some of
which are subject to a fee, activated or deactiva-
ted. This excludes legally prescribed functions and
services, such as an emergency call system.
Third-party services
If you use online services from other providers
(third parties), these services are the responsibil-
ity of the provider in question and subject to that
provider's data protection conditions and terms of
use. As a general rule, the manufacturer has no
inuence on the content exchanged.
For this reason, when services are provided by
third parties, please ask the service provider in
question for information about the type, extent
and purpose of the collection and use of personal
data.
Data protection rights
Depending on your country or the equipment and
range of functions of your vehicle as well as the
services you use and the services on oer, you
are entitled to dierent data protection rights.
Further information on data protection and your
data protection rights can either be found on the
manufacturer's website or you will receive this
information as part of the various services and
service oers. There you will also nd the contact
information for the manufacturer and its data pro-
tection ocers.
At a workshop, for example, with the support of a
specialist and possibly for a fee, you can have
data read out which is stored only locally in the
vehicle.
MBUX multimedia system/Mercedes me connect
If the vehicle is equipped with the MBUX multime-
dia system or Mercedes me connect, additional
data about the vehicle's operation, the use of the
vehicle in certain situations, and the location of
the vehicle may be compiled by the MBUX multi-
media system or Mercedes me connect.
For additional information, please refer to the
"MBUX multimedia system" section and/or the
Mercedes me connect Terms and Conditions.
Event data recorder
USA only:
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions, such as an air bag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle’s systems performed. The EDR
is designed to record data related to vehicle
dynamics and safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such
data as:
R
How various systems in your vehicle were
operating;
R
Whether or not the driver and passenger
safety belts were buckled/fastened;
R
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
R
How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and
injuries occur. NOTE: EDR data are recorded by
your vehicle only if a non-trivial crash situation
occurs; no data are recorded by the EDR under
General notes
33
normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law
enforcement could combine the EDR data with
the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the
information if they have access to the vehicle or
the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, accident
claims, and vehicle safety. Since the Crash Data
Retrieval CDR tool that is used to extract data
from the EDR is commercially available,
Mercedes-Benz USA, LLC („MBUSA“) expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others with-
out the consent of the vehicle owners or, if the
vehicle is leased, without the consent of the les-
see. Exceptions to this representation include
responses to subpoenas by law enforcement; by
federal, state or local government; in connection
with or arising out of litigation involving MBUSA or
its subsidiaries and aliates; or, as required by
law.
Warning: The EDR is a component of the Restraint
System Module. Tampering with, altering, modify-
ing or removing the EDR component may result in
a malfunction of the Restraint System Module and
other systems.
State laws or regulations regarding EDRs that
conict with federal regulation are pre\-empted.
This means that in the event of such conict, the
federal regulation governs. As of Dec 2016, 17
states have enacted laws relating to EDRs.
Copyright
Free and open source soware
Information on licenses for free and open-source
soware used in your vehicle can be found on the
data carrier in your vehicle document wallet and
with updates on the following website:
.
Registered trademarks
R
Bluetooth
®
is a registered trademark of Blue-
tooth SIG, Inc.
R
DTS™ is a registered trademark of DTS, Inc.
R
Dolby
®
and MLP™ are registered trademarks
of DOLBY Laboratories.
R
ESP
®
and PRE-SAFE
®
are registered trade-
marks of Mercedes‑Benz Group AG.
R
HomeLink
®
is a registered trademark of Gen-
tex Corporation.
R
iPod
®
and iTunes
®
are registered trademarks
of Apple Inc.
R
Burmester
®
is a registered trademark of
Burmester Audiosysteme GmbH.
R
Microso
®
and Windows Media
®
are regis-
tered trademarks of Microso Corporation.
R
SiriusXM
®
is a registered trademark of Sirius
XM Radio Inc.
34
General notes

Related Topics

Popular Owner Manuals