2025-2026 Mercedes CLA 4 Door General notes -> Mercedes me App User Manual
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General notes -> Mercedes me App for Your Mercedes CLA 4 Door Third Generation (2025-2026)

vehicle may dier from that in the descriptions
and illustrations.
The original purchase agreement for your vehicle
contains a list of the equipment in your vehicle at
the time of delivery.
Should you have any questions concerning equip-
ment and operation, please consult an authorized
Mercedes-Benz Center.
%
Please bear in mind that all the speed values
stated in this Operator's Manual are approxi-
mate and are subject to a certain tolerance.
The Operator's Manual, Supplement, further sup-
plementary documents and Maintenance Booklet
are important documents and should be kept in
the vehicle.
Touch-sensitive controls
In addition to conventional switches and buttons,
your vehicle is equipped with touch-sensitive con-
trols.
These are located in the following areas of your
vehicle:
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Roof and door control panel
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Climate control
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Steering wheel
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MBUX multimedia system
The controls have touch-sensitive user interface
surfaces. You can control these surfaces by
pressing or swiping to adjust settings or to trigger
functions, for example.
The touch-sensitive interface on the touchscreen
also provides haptic feedback in the form of pul-
ses, vibrations or changes in the surface struc-
ture, for example.
You will receive haptic feedback in the following
situations, for example:
R
When pressing a button on the user interface
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When scrolling in a list or table
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When you reach a new area on the user inter-
face, e.g. a pop-up window
When using touch-sensitive user interfaces, note
the following points to avoid problems:
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Do not ax stickers or similar objects to the
surfaces.
R
Do not attach smartphone holders or other
mountings to the surface of the central dis-
play.
R
Keep the surfaces protected from moisture
and wet conditions.
R
Keep the surfaces free of dust and dirt
(/ page 287).
Some touch-sensitive controls have both a symbol
and integrated indicator lamps. Be sure to press
on the symbol of the control element when using
it.
Mercedes me App
Notes about the on-demand feature
You can also activate various functions (on-
demand feature) subsequently via Mercedes me
aer purchasing your vehicle.
Information is available at any authorized
Mercedes-Benz Center.
General notes
21
Activating on-demand feature using Mercedes me
Requirements
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The vehicle has a wireless connection.
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The vehicle is linked to the Mercedes me user
account.
Ordering and activating on-demand feature
#
Add the desired on-demand feature for the
vehicle to the shopping basket in the
Mercedes me Store.
#
Complete the order.
The on-demand feature is activated when
operating the vehicle.
Speeding up activation
#
Switch the vehicle o and lock it.
#
Unlock the vehicle aer about two minutes
and switch on the vehicle.
The on-demand feature has been activated.
For some features, a notication also appears
in the vehicle's multimedia system.
If the activation was not successful, repeat the
process.
Service and vehicle operation
Vehicle operation outside the USA or Canada
When you are abroad with your vehicle, observe
the following points:
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service points or replacement parts may not
be available immediately.
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unleaded fuel may not be available for vehicles
with a catalytic converter. Leaded fuel may
cause damage to the catalytic converter.
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the fuel may have an extremely low octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author-
ized Mercedes‑Benz Service Center, or write to
one of the following addresses:
in the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
in Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor conrms the service in the
service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program
oers technical help in the case of a breakdown.
Your calls to the toll-free Roadside Assistance
Hotline are answered by our agents 24 hours a
day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can nd further information in the Mercedes-
Benz Roadside Assistance Program brochure
22
General notes

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