Get General notes -> Data storage Guide for Mercedes GLA SUV Second Generation (2020-2026)

QR code for rescue card

QR codes are attached in the fuel ller ap and on

the opposite side on the B-pillar. In the event of

an accident, rescue services can use the QR code

to quickly nd the appropriate rescue card for

your vehicle. The current rescue card contains the

most important information about your vehicle

(e.g. the routing of the electric lines) in compact

form.

Further information can be obtained at

www.

Data storage

Data processing in the vehicle

Electronic control units

Electronic control units are tted in your vehicle.

Control units process data they receive, generate

themselves or exchange with each other, forexam-

ple from vehicle sensors. Some control units are

required for the safe operation of your vehicle. For

example, some assist you when driving, suchas

driver assistance systems, while others enable

convenience or infotainment functions.

The following section provides general information

about data processing in the vehicle. Additional

information regarding which vehicle data is collec-

ted, saved and transmitted to third parties and for

what purpose can be found in the information

directly related to the relevant functional charac-

teristics in the respective Owner's Manual. This

information is available online and digitally,

depending on the vehicle's equipment.

Personal data

A unique vehicle identication number identies

every vehicle. Depending on the country, this

vehicle identication number can also be used to

determine the identity of the vehicle keeper,

the authorities. There are also other ways

of tracing data collected from the vehicle back to

the keeper or driver, suchas the license plate

number.

The data generated or processed by control units

may therefore be attributable to a person or, in

certain circumstance, become attributable to a

person. Depending on which vehicle data are

available, it may be possible to make inferences

about, forexample, your driving behaviour, loca-

tion, route or use patterns.

Legal requirements regarding the disclosure of

data

If legally required to do so, manufacturers are

generally obliged to provide the authorities with

data stored by the manufacturer upon request

and to the extent required. Forexample, this may

be the case during the investigation of a criminal

oence.

State authorities are themselves authorised to

read out data from the vehicle in individual cases

and within the applicable legal framework. In the

case of an accident, information that can help

with an investigation can be taken from the airbag

control unit, forexample.

Operational data in the vehicle

To operate the vehicle, control units process data.

This includes the following data, forexample:

Vehicle status information suchas the speed,

longitudinal acceleration, lateral acceleration,

number of wheel revolutions or the fastened

seat belts display

Ambient conditions, suchas temperature, rain

sensor or distance sensor

General notes

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Generally, this data is volatile and will not be

stored beyond the period of operation and will

only be processed within the vehicle itself. Con-

trol units, forexample, vehicle keys, oen contain

data memories. Their use permits the temporary

or permanent documentation of technical infor-

mation about the vehicle's operating state, com-

ponent loads, maintenance requirements and

technical events or faults.

Depending on the technical equipment, the fol-

lowing data are stored:

Operating status of system components,

suchas ll levels, tyre pressure or battery sta-

tus

Malfunctions or faults in important system

components, suchas lights or brakes

System reactions in special driving situations,

suchas an airbag deployment or the interven-

tion of stability control systems

Information on events leading to vehicle dam-

age

In certain cases, storing data that would have oth-

erwise been temporary may be required. This may

be the case if the vehicle has detected a malfunc-

tion, forexample.

If you make use of services, services,

maintenance work,– the stored operating data

can be read out and used together with the vehi-

cle identication number – if necessary. Service

network employees suchas workshops and manu-

facturers, and third parties suchas breakdown

services can read out the data. The same is true

in the event of warranty claims and quality assur-

ance measures.

In general, the readout is performed via the legally

prescribed port for the diagnostics connection in

the vehicle. The selected operating data docu-

ment the vehicle's or individual components'

technical conditions, help with fault diagnosis,

compliance with warranty obligations and quality

improvement. To that end, these data, particularly

information about component loads, technical

events, malfunctions and other faults, may be

transmitted to the manufacturer along with the

vehicle identication number. Furthermore, the

manufacturer is subject to product liability. For

this reason, the manufacturer also uses opera-

tional data from the vehicle, e.g. for recalls. This

data can also be used to review the customer's

warranty and guarantee claims.

Fault memories in the vehicle can be reset by a

service outlet or at your request as part of repair

or maintenance work.

Convenience and infotainment functions

You can store the vehicle's convenience and indi-

vidual settings and change or reset them at any

time.

Depending on the vehicle equipment, this

includes the following settings, forexample:

Seat and steering wheel positions

Suspension tuning and climate control set-

tings

Individual settings, suchas interior lighting

Depending on the selected equipment, you can

import data into vehicle infotainment functions

yourself.

General notes

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Depending on the vehicle equipment, this

includes the following data, forexample:

Multimedia data, suchas music, lms or pho-

tos for playback in an integrated multimedia

system

Address book data for use in connection with

an integrated hands-free system or an integra-

ted navigation system

Entered navigation destinations

Data about the use of Internet services

This data for convenience and infotainment func-

tions may be saved locally in the vehicle or on a

device connected to the vehicle, suchas a smart-

phone, USB ash drive or MP3 player. If you have

entered this data yourself, you can delete it at any

time.

This data is transmitted only from the vehicle to

third parties at your request. This applies in par-

ticular when you use online services per your

selected settings.

Smartphone integration (e.g. Android Auto or

Apple CarPlay

)

If your vehicle is equipped accordingly, you can

connect your smartphone or another mobile end

device to the vehicle. You can then control them

using the control elements integrated into the

vehicle. Images and audio from the smartphone

can be output via the multimedia system. Certain

information is simultaneously transferred to your

smartphone. Depending on the type of integra-

tion, thisincludes position data, day/night mode

and other general vehicle statuses. For more

information, please consult the vehicle Owner's

Manual/infotainment system.

This integration allows the use of selected smart-

phone apps, suchas navigation or music player

apps. There is no further interaction between the

smartphone and the vehicle; in particular, vehicle

data is not directly accessible. The type of addi-

tional data processing is determined by the pro-

vider of the app being used. The settings you can

make, if any, depend on the specic app and your

smartphone's operating system.

Online services

Wireless network connection

If your vehicle has a wireless network connection,

it enables data to be exchanged between your

vehicle and additional systems. The wireless net-

work connection is made possible by the vehicle's

own transmitter and receiver or by a mobile end

device that you have brought into the vehicle,

forexample, a smartphone. Online functions can

be used via the wireless network connection. This

includes online services and applications/apps

provided to you by the manufacturer or by other

providers.

Manufacturer's services

Regarding the manufacturer's online services, the

individual functions are described by the manu-

facturer in a suitable place, forexample, in the

Owner's Manual or on the manufacturer's web-

site, where the relevant data protection informa-

tion is also given. Personal data may be used for

the provision of online services. Data are

exchanged via a secure connection, suchas the

manufacturer's designated IT systems. Any per-

sonal data which are collected, processed and

General notes

F247 0074 02

General notes -> Data storage for Your Mercedes GLA SUV Second Generation (2020-2026)

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