Get MBUX multimedia system Guide for Mercedes GLE SUV Fourth Generation (2020-2026)

MBUX multimedia system 483

The described functions may be modified,

Overview and operation

* NOTE Increased surface temperature due

optimised and adapted after the time of going

to direct sunlight on the central display

Overview of the MBUX multimedia system

to press.

The surface of the central display is very dark.

Mercedes-Benz therefore reserves the right to

& WARNING Risk of distraction from infor-

If the display is exposed to direct sunlight, the

introduce changes in the following areas:

mation systems and communications

surface can become very hot.

equipment

R Features

# If the central display has been exposed

R Services

If you operate information systems and com-

to direct sunlight, allow it to cool down

munication devices integrated in the vehicle

R Service aspects

before touching it for a long time.

when driving, you could be distracted from the

For these reasons, descriptions and depic-

trafoc situation. This could also cause you to

% The functions of your MBUX multimedia sys-

tions relating to the MBUX multimedia system

lose control of the vehicle.

tem may differ and depend on the following

may, in some cases, differ for your vehicle.

# Only operate this equipment when the

factors:

trafoc situation permits.

R Market

# If you cannot be sure of this, stop the

R National version

vehicle whilst paying attention to road

R Technical conditions

and trafoc conditions and operate the

equipment with the vehicle stationary.

Functions, services and service aspects provi-

ded by Mercedes-Benz and/or third-party

You must observe the legal requirements for the

providers may no longer be available when the

country in which you are currently driving when

contractual period expires or due to technical

operating the multimedia system.

conditions. There is therefore no entitlement

to the continuous provision of functions and

services.

F167 0057 02

484 MBUX multimedia system

Numerous application, online services, services

3 Touchpad

and apps are available for you. These can be

Operating the touchpad ( / page 489)

called up via the home screen.

4 Controller

You can conveniently call up your favourites using

Turn: adjusts the volume

the ß button on the steering wheel. Quick-

Press briefly: switches the mute function

access in the home screen and in the applications

on/off

serve to select functions more quickly.

Press and hold: switches the MBUX multime-

If you use the learning function of the multimedia

dia system or media display on or off

system, you will receive suggestions during opera-

5 Buttons for navigation z, radio/media

tion of the most probable navigation destinations,

| and telephone %

media sources, radio stations and contacts. The

( / page 490, 489)

configuration of the suggestions is completed in

6 Button for vehicle functions y

the system settings. You can compile your user

profile from various vehicle settings and settings

% Alternatively, the MBUX Voice Assistant allows

of the multimedia system. Some functions and

voice dialogue. Operation with natural speech

services are protected by a PIN. You can teach in

starts after the wake-up call "Hey Mercedes"

1 Touch Control and control panel for the MBUX

biometric procedures to identify yourself with

( / page 475). You can start a voice naviga-

multimedia system

these instead of the four-digit Mercedes me PIN.

tion, for example, with the input of a three-

MBUX stands for Mercedes-Benz User Experi-

The Notifications Centre collects incoming notifi-

word address from what3words.

ence.

cations, e.g. about an available software update.

% If the vehicle is fitted with the MBUX Interior

• Operating Touch Control ( / page 487)

Depending on the type of notification it offers var-

Assistant, selected functions of the multime-

2 Media display with touch functionality

ious actions. The call is made via the Control

dia system can be operated contact-free. In

• Home screen overview ( / page 487)

Centre.

addition, the reading light or search light can

• Operating the touchscreen ( / page 488)

be switched on or off contact-free.

F167 0057 02

MBUX multimedia system 485

With the global search, you can search on the

Only operate this equipment when the

home screen via categories, e.g. in the navigation,

trafoc situation permits.

and on the Internet.

# If you cannot be sure of this, stop the

Anti-theft protection

vehicle whilst paying attention to road

and trafoc conditions and operate the

This device is equipped with technical provisions

equipment with the vehicle stationary.

to protect it against theft. More detailed informa-

tion about anti-theft protection can be obtained at

You must observe the legal requirements for the

a qualified specialist workshop.

country in which you are currently driving when

You can watch an animation on this topic via the

operating the multimedia system.

following link:

* NOTE Increased surface temperature due

Overview of the MBUX multimedia system

to direct sunlight on the central display

(Mercedes-AMG vehicles)

The surface of the central display is very dark.

If the display is exposed to direct sunlight, the

& WARNING Risk of distraction from infor-

1 Touch Control and control panel for the MBUX

surface can become very hot.

mation systems and communications

multimedia system

equipment

# If the central display has been exposed

MBUX stands for Mercedes-Benz User Experi-

to direct sunlight, allow it to cool down

If you operate information systems and com-

ence.

before touching it for a long time.

munication devices integrated in the vehicle

• Operates Touch Control ( / page 487)

when driving, you could be distracted from the

2 Media display with touch functionality

trafoc situation. This could also cause you to

• Home screen overview ( / page 487)

lose control of the vehicle.

• Operates the touchscreen ( / page 488)

F167 0057 02

486 MBUX multimedia system

lows intelligently, reactively or with hand or

ious actions. The call is made in the home screen

3 Touchpad

head movements.

via the Control Centre.

Operates the touchpad ( / page 489)

Numerous application, online services, services

With the global search, you can search on the

4 Controller

and apps are available for you. These can be

home screen via categories, e.g. in the navigation,

Turn: adjusts the volume

called up via the home screen.

and on the internet.

Press briefly: switches the mute function

You can conveniently call up your favourites using

on/off

Anti-theft protection

the ß button on the steering wheel. Quick-

Press and hold: switches the MBUX multime-

This device is equipped with technical provisions

access in the home screen and in the applications

dia system or media display on or off

to protect it against theft. More detailed informa-

serve to select functions more quickly.

tion about anti-theft protection can be obtained at

5 Buttons for navigation, radio/media and tele-

If you use the learning function of the multimedia

a qualified specialist workshop.

phone

system, you will receive suggestions during opera-

Calls up applications

tion of the most probable navigation destinations,

( / page 490, 489)

media sources, radio stations and contacts. The

6 Button for vehicle functions and favourites

configuration of the suggestions is completed in

button

the system settings. You can compile your user

profile from various vehicle settings and settings

% Alternatively, the MBUX Voice Assistant allows

of the multimedia system. Some functions and

voice dialogue. Operation with natural speech

services are protected by a PIN. You can teach in

starts after the wake-up call "Hey Mercedes"

biometric procedures to identify yourself with

( / page 475). You can start a voice naviga-

these instead of the four-digit Mercedes me PIN.

tion, for example, with the input of a three-

word address from what3words.

The Notifications Centre collects incoming notifi-

cations, e.g. about an available software update.

% If the vehicle is equipped with the MBUX Inte-

Depending on the type of notification it offers var-

rior Assistant, vehicle and infotainment func-

tions can be used. The interaction then fol-

F167 0057 02

MBUX multimedia system 487

Home screen overview

Touch Control

5 Calls up favourites

6 Displays in the status line

▌Operating Touch Control (MBUX multimedia

7 Calls up applications

system)

8 Quick-access to application

9 Index points for selected display area

A Calls up the air conditioning menu

The following functions are called up in the Con-

trol Centre:

R Notifications Centre

R Favourites

R Vehicle quick-access

In the image, the applications are arranged as a

carousel. Pressing and holding on © arranges

the applications in a grid. This view is also used by

a smartphone, for example.

1 On the home screen: displays the first three

applications

In other displays: calls up the home screen

2 Calls up user profile settings and switches

user

3 Uses the global search

4 Calls up the Control Centre: pull the bar down

F167 0057 02

488 MBUX multimedia system

▌Setting acoustic operational feedback for all

7 ß Calls up favourites

control elements

8 £ Starts the MBUX Voice Assistant

Multimedia system:

% To operate Touch Control 2 in the most

4 © 5 Settings 5 System

effective way, use the tip of your thumb if pos-

5 Control elements 5 Acoustic feedback

sible.

The function is supported by the selection in a

You can navigate through menus and lists via the

list.

touch-sensitive surface of Touch Control 2 using

# Set Off, Unleaded or Loud.

a single-finger swipe, for example:

If the function is activated you will hear a click-

# To enter a character: select a character using

ing sound when selecting control elements or

Mercedes-AMG vehicles

the keyboard and press on Touch Control 2.

when scrolling in a list. When the beginning or

1 © Shows the home screen

# To select a menu option: scroll in a list and

end of the list is reached you will hear another

2 Touch Control

press Touch Control 2.

clicking sound.

=9Ì: Swipe in the direction

# To move the digital map: swipe in any direc-

of the arrow (navigate)

tion.

Touchscreen

a Press (confirm)

▌Setting the sensitivity for Touch Control

3 G Returns to the previous display

▌Operating the touchscreen

Multimedia system:

4 6 Makes or accepts a call

Tapping

4 © 5 Settings 5 System

5 ~ Rejects or ends a call

5 Control elements

# To select a menu item or entry: tap on a sym-

6 To increase volume: swipe upwards

5 Touch Control sensitivity

bol or an entry.

To reduce volume: swipe down

# To increase the map scale: tap twice quickly

# Select Fast, Medium or Slow.

8 To switch off the sound: press

with one finger.

F167 0057 02

MBUX multimedia system 489

To reduce the map scale: tap with two fingers.

Touching, holding and moving

Touchpad

To enter characters with the keypad: tap on a

# To move the map: touch the touchscreen and

▌Operating the touchpad

button.

move your finger in any direction.

# To set the volume on a scale: touch the

Single-finger swipe

touchscreen and move the finger to the left or

# To navigate in menus: swipe up, down, left or

right.

Touching and holding

# To move the digital map: swipe in any direc-

tion.

# To save the destination in the map: touch the

touchscreen and hold until a message is

# To use handwriting to enter characters: write

shown.

the character with one finger on the

touchscreen.

# To call up a global menu in the applications:

touch the touchscreen and hold until the

Two-finger swipe

Options menu appears.

# To zoom in and out of the map: move two fin-

gers together or apart.

# To enlarge or reduce the size of a section of a

website: move two fingers together or apart.

# To turn the map: turn anti-clockwise or clock-

1 G button

wise using two fingers.

Returns to the previous display

2 ~ button

Three-finger swipe

Calls up the control menu of the last active

# To call up the home screen: swipe up with

audio source

three fingers in an application.

F167 0057 02

490 MBUX multimedia system

Press the touchpad.

Select Fast, Medium or Slow.

3 © button

To set the pressure sensitivity: switch Touch-

Shows the home screen and calls up applica-

Moving the digital map

tions

pad tap on or off.

# Swipe in all directions.

If the function is switched on, a tap on the

4 Turn: adjusts the volume

touchpad is enough to select a menu item.

Use the following functions with a two-finger

Press briefly: switches the mute function

on/off

swipe:

▌Activating or deactivating haptic operating

Press and hold: switches the MBUX multime-

# To call up the Notifications Centre: swipe

feedback for the touchpad

dia system or media display on or off

down with two fingers.

Multimedia system:

5 Calls up navigation or the map

# To close the Notifications Centre: swipe up

4 © 5 Settings 5 System

6 Calls up radio or media

with two fingers.

5 Control elements

7 Calls up the telephone

# To call up the control menu of the last active

The function supports you when making entries

8 Calls up favourites

audio source: swipe up with two fingers.

on the touchpad and when selecting menus.

9 Calls up vehicle functions

# To zoom in and out of the map: move two fin-

# Switch Haptic feedback on or off.

gers together or apart.

To enter a character: enter a character using

When the function is activated, a tactile feed-

the keyboard.

# To enlarge or reduce the size of a section of a

back in the form of a vibration is effected

website: move two fingers together or apart.

when the touchpad is operated.

Write a character on the touch-sensitive sur-

▌Setting the sensitivity for the touchpad

▌Selecting a station and track using the touch-

face of the touchpad.

Multimedia system:

pad

# Press the ~ button on the touchpad.

4 © 5 Settings 5 System

Selecting a menu item or entry with one-finger

The control menu appears for the audio

5 Control elements

swipes

source that was last selected.

# Select Sensitivity.

# Swipe up, down, left or right.

F167 0057 02

MBUX multimedia system 491

Swipe left or right using one finger.

the reading light or search light can be switched

& WARNING Risk of distraction from infor-

Radio: the previous or next station is set.

on or off contact-free.

mation systems and communications

Media source: the previous or next track is

The MBUX Interior Assistant can differentiate

equipment

selected.

between driver and front passenger interactions.

If you operate information systems and com-

# To hide the control menu: press the ~ but-

The MBUX Interior Assistant recognises specific

munication devices integrated in the vehicle

ton on the touchpad.

hand movements and a pose.

when driving, you could be distracted from the

trafoc situation. This could also cause you to

lose control of the vehicle.

MBUX Interior Assistant

# Only operate this equipment when the

▌Notes on lasers and laser classification

trafoc situation permits.

# If you cannot be sure of this, stop the

& WARNING Risk of injury from the cam-

vehicle whilst paying attention to road

era's laser radiation

and trafoc conditions and operate the

This product uses a classification 1 laser sys-

equipment with the vehicle stationary.

tem. If the housing is opened or damaged,

laser radiation may damage your retina.

You must observe the legal requirements for the

country in which you are currently driving when

Example of camera installation location

# Do not open the housing.

operating the multimedia system.

# Always have maintenance work and

Camera 1 is located in the overhead control

repairs carried out by a qualified special-

▌Overview of the MBUX Interior Assistant

panel.

ist workshop.

If the vehicle is fitted with the MBUX Interior

Assistant, selected functions of the multimedia

This device is a class 1 laser product in accord-

system can be operated contact-free. In addition,

ance with IEC 60825-1:2014 and DIN EN

60825-1:2014.

F167 0057 02

492 MBUX multimedia system

System limits, display messages and notes for

R The camera is covered, dirty, misted up or

R Clothing being worn (hat, shawl, scarf) may be

scratched.

limiting the detection range of the camera.

rectification

Wait until the camera has cooled down before

Keep the camera's field of vision clear.

The system may be impaired or may not function

cleaning the camera lens.

in the following situations:

R The camera is not operational.

Clean the outside of the camera lens with a

Consult a Mercedes-Benz service centre.

R The camera in the overhead control panel may

dry or damp cotton cloth. Do not use microfi-

heat up due to operating conditions. As a

bre cloths. Do not remove the cover when

result the camera may switch off temporarily,

cleaning.

particularly during longer periods of operation

R Recognition can be impaired by reflective

and at high outside temperatures.

clothing, an adverse colour of clothing or by

Do not touch or cover the camera and wait

accessories, for example.

until the camera has cooled down and is avail-

able again.

F167 0057 02

MBUX multimedia system 493

Supported interactions

Interaction area

Interaction

Description

In front of the media display or above the touch-

Proximity to the control element

The MBUX Interior Assistant recognises a hand approaching a

pad

control element.

Depending on the active application, the display will be adjus-

ted in the media display. Some functions differentiate between

driver and front passenger.

No specific hand position is required.

Above the centre console

Defined pose

A favourite is called up with a defined pose.

Below the inside rearview mirror

Brief up and down movements

With brief up and down movements below the inside rearview

mirror the reading light for the driver or the front passenger is

switched on and off.

Above the front passenger seat

Stretching out a hand above the front

By stretching out a hand above the front passenger seat the

passenger seat

search light is switched on. If you withdraw a hand from this

area, the search light is switched off again.

You can watch an animation on this topic via the

▌Operating functions by bringing your hand

R One of the following applications appears in

following link:

the media display:

closer to the multimedia system

Seat settings with displays for the driver

Requirements:

and front passenger seat, e.g. Seat

F167 0057 02

494 MBUX multimedia system

Home screen

Highlighting an application on the home screen

To show current information again: move your

hand away from the touchscreen or touchpad.

The MBUX Interior Assistant detects in which area

Radio menu or media menu

your hand is in front of the touchscreen. The dis-

% More information on the radio menu

Map in the navigation

play of objects shown is adjusted to improve ori-

( / page 624) and the media menu

Active Parking Assist

entation.

( / page 619).

R Recognition occurs as your hand approaches

# Move your hand towards the touchscreen.

Showing the navigation menu on the map

to approximately 10 cm from the touchscreen

The symbol for the application is enlarged. The

The MBUX Interior Assistant shows the navigation

or the touchpad.

quick-access applications will be highlighted.

menu.

# Continue operation and select a quick-access

Seat adjustments by the driver or front passenger

# Move your hand towards the touchscreen or

application, for example.

In the seat settings menu, the MBUX Interior

touchpad.

Assistant detects proximity to various control ele-

% Further information about the home screen

The navigation menu is shown.

ments of the multimedia system. In addition, the

( / page 487).

# Continue operation and select a symbol.

MBUX Interior Assistant detects from which seat

Activating cover change in the radio menu and

the action emanates.

# To hide the navigation menu again: move your

media menu

hand away from the touchscreen or touchpad.

# When the seat settings are shown, move your

The MBUX Interior Assistant reduces the number

hand towards the touchscreen or touchpad.

% Further information on the navigation menu

of operating steps.

The seat of the person operating, driver's seat

( / page 530).

# Move your hand towards the touchscreen or

or front passenger seat, is enlarged in the

Showing operating symbols in the Active Parking

touchpad.

media display.

Assist camera image (only from driver's seat)

The current information, e.g. about the radio

The appropriate control elements are pre-

The MBUX Interior Assistant facilitates quick-

station, track and artist is hidden. Cover

selected automatically.

access for the driver to various camera views.

change is activated.

# Either switch the function on and off directly

# Continue operation and select a cover.

or make further settings (depending on func-

tion).

F167 0057 02

MBUX multimedia system 495

When Active Parking Assist is shown, move

% If a favourite has not yet been saved and con-

▌Switching the search light for the driver on or

your hand towards the touchscreen.

nected with the MBUX Interior Assistant, the

off with a hand movement

The camera operation symbols are displayed.

multimedia system will assist you.

Requirements:

# Continue operation and display the desired

# Position a hand above the centre console in

R The function is available when it is dark.

front, rear, left and right camera views.

the direction of the media display. The back of

R The hand movement takes place in the inter-

your hand is facing upwards. In doing so the

% Further information on the Active Parking

action area above the front passenger seat.

index and middle finger are spread to form a V

Assist function ( / page 436).

with the other fingers bent inwards. Briefly

R The seat belt on the front passenger seat must

▌Calling up favourites with the V pose

hold the V pose.

not be inserted in the seat belt buckle.

The favourite is called up.

Requirements:

Stretching out a hand over the front passenger

▌Contactless switching on or off of the reading

R There is at least one favourite.

seat switches a search light on for the driver when

it is dark. Pulling the hand back switches the

light for driver and front passenger

R The favourite has been connected with the

search light off again.

MBUX Interior Assistant ( / page 500).

Requirements:

# To switch on: reach across the front

R The area for recognition of the favourite's

R The function is available when it is dark.

passenger seat with a hand.

pose (V pose) is above the centre console at

R The hand movement takes place in the inter-

The search light is switched on for the driver.

the height of the climate control vents and the

action area below the inside rearview mirror.

media display. Your hand should be at least

# To switch off: take a hand back away from the

10 cm from the media display.

Briefly moving a hand up and down under the

front passenger seat.

inside rearview mirror switches the reading light

The search light is switched off again.

R The V pose is held for a brief time.

specifically for the driver or front passenger on or

Calling up favourites

off.

The driver and front passenger can connect two

# Move your hand up and down under the inside

different favourites with the V pose.

rearview mirror.

The reading light is switched on or off.

F167 0057 02

496 MBUX multimedia system

▌Selecting settings for the MBUX Interior Assis-

User

b) Pressing a position button of the

tant

memory function or a seat adjustment

▌Notes on user profiles

Multimedia system:

switch in the driver's door.

The adjustment process is stopped.

4 © 5 Settings 5 System

& WARNING Risk of becoming trapped dur-

5 Interior assistant

ing adjustment of the driver's seat after

The driver's seat is equipped with an anti-entrap-

calling up a driver profile

# To switch on full functionality of the MBUX

ment feature.

Interior Assistant: select On.

Selecting a user profile may trigger an adjust-

If the driver's door is open, the driver's seat will

The option is activated #.

ment of the driver's seat to the position saved

not be set after calling up the driver's profile.

# To activate additional functions for reading

under the user profile. You or other vehicle

and search lights: select Including search

▌Overview of user profiles

occupants could be injured in the process.

and reading light.

# Make sure that when the position of driv-

Requirements for use

When the option is switched on, the display

er's seat is being adjusted using the mul-

button is activated.

R You have a Mercedes me user account.

timedia system, no people or body parts

The functions for the reading and search lights

R You have a Mercedes me PIN.

are in the seat's range of movement.

are activated in addition to the proximity func-

R You have agreed to the terms of use.

If there is a risk of someone becoming trap-

tions.

R The vehicle is linked to a Mercedes me user

ped, immediately stop the adjustment process

# To switch off the MBUX Interior Assistant:

account.

by:

select Off.

The option is activated #.

# a) Pressing the warning message on the

% If one of the pre-requisites listed is missing or

central display.

if no user profile has been selected, the data

described in the following section will be

saved in the vehicle as the standard setting.

Standard settings can be changed by all vehi-

cle users.

F167 0057 02

MBUX multimedia system 497

User profiles save personal settings. If the vehicle

% When a user profile is activated, the following

You can watch an animation on this topic via the

is used by several people, a person can change

following link:

personalised comfort systems, for example,

their profile settings without changing the settings

can be adjusted or their settings loaded:

▌Adding a user

of other users.

R Seat

You can individualise a user profile in the vehicle

Requirements

R Ambient light

using the set-up assistant or using the settings in

R The vehicle is stationary.

R Outside mirrors

your user profile. Some settings, e.g. the

Multimedia system:

Mercedes me PIN and a profile photo are made in

R Climate control settings

4 © 5 f 5 Select user

the Mercedes me App or in the Mercedes me Por-

If the user profile is activated when driving

tal.

# Select f Add user.

then the driver's seat position will not be

% If the user profile is downloaded while travel-

A QR code is loaded.

adjusted.

ling, user profiles are not set up using the set-

# Scan the displayed QR code with the

up assistant.

User-specific content

Mercedes me App or any QR code scanner on

User-specific content and applications with per-

a mobile device. If the Mercedes me App is

Depending on the vehicle equipment you can, as

sonal data are protected by different levels of

not yet installed on your mobile device, you

a user, save the following settings, for example:

security ( / page 498).

will be directed to the store of your mobile

R Driver's seat, steering wheel and mirror set-

device.

To access protected content, the Mercedes me

tings

PIN and, depending on the vehicle equipment,

# Follow the steps in the Mercedes me App.

R Climate control

biometric sensors are used.

The vehicle is connected with your Mercedes

R Ambient light

me user account. This automatically creates

% The security level is set by the multimedia sys-

your user profile in the vehicle.

R Radio (including station list)

tem and calculated from the combination of

all sensor inputs. Some security levels cannot

You will be informed when your user profile is

R Suggestions and favourites

be turned off.

available.

F167 0057 02

498 MBUX multimedia system

When the vehicle is stationary, the set-up

For teaching in and editing biometric recogni-

R If biometric sensors provide insufocient or

assistant starts automatically after user selec-

tion see the following section.

contradictory information

tion.

R Suggestions

R If the multimedia system no longer trusts a

% When the user has been added, they can be

sensor

The data and determination of the most prob-

selected ( / page 499).

able navigation destinations, media sources,

R If the seat belt buckle and the door are

radio stations, contacts and messages.

opened at the same seat and a function

▌Selecting user options

requiring special protection is called up

R ENERGIZING COACH

Multimedia system:

R When the vehicle is locked from outside

The recorded health data and its evaluation.

4 © 5 f 5 Settings

R In-Car Ofoce

Select Protect content.

Protecting user-specific content and applications

The calendar, the tasks and the e-mails.

Switch Access protection on or off.

If you add a new user, access protection is

already activated for the user profile. The

R Parking service

% When access protection is switched off, your

Mercedes me PIN and, depending on the vehicle

user profile can be viewed from any seat and

The payment transactions.

equipment, biometric sensors are available for

changes can be made.

R Mercedes me Store

access. Biometric sensors in the vehicle must be

% Access protection is switched on or off on a

The purchase of services.

taught in. The authentication process then takes

vehicle-specific basis.

all taught-in and available sensors into account.

R System activations of paid vehicle functions

% Please note that authentication is necessary

The following user-specific content and applica-

for several functions such as In-Car Ofoce and

In the following cases you will be prompted for

tions are protected, for example:

cannot therefore be completely switched off.

authentication or re-authentication using a sensor

R User selection and user profile settings

or the Mercedes me PIN:

Setting up and editing biometric recognition

R Biometric sensors

R When selecting a protected user profile

The biometric data models are saved in the sen-

The teaching-in of biometric sensors

sors in the vehicle. If recognition has been set up,

R When calling up a function requiring special

protection

F167 0057 02

MBUX multimedia system 499

this sensor serves as a contributory factor for

Select Set-up assistant.

% Your Mercedes me user account and your per-

authentication on the multimedia system.

sonal data will remain within the Mercedes

Follow the directions from the set-up assis-

me ecosystem.

# Select Protect content.

tant.

# Select Voice recognition.

Resetting the user profile to factory settings

Changing a user name or profile photo

% If necessary, authenticate yourself on the mul-

# Select Profile.

timedia system.

# Select Reset.

# Select Change user name.

Setting up voice recognition

# Select Yes.

# Speak the sentence shown on the media dis-

% This resets the contents of the user profile to

# Select Profile picture.

play and follow the voice assistant's instruc-

factory settings, but not the vehicle.

# Enter the user name or select a user image.

tions.

You can watch an animation on this topic via the

# Select Finished.

If voice recognition was successful, a message

following link:

appears on the media display. You can unlock

% You can store your photo in the Mercedes me

▌Selecting a user

your user profile.

user account using the app or in the portal.

The photo will then be shown in the vehicle. In

Multimedia system:

% Avoid background or disturbing noises during

the vehicle itself, you can select other sample

voice recognition.

4 © 5 f

images instead of the photo.

% When you call up your driver profile, the driv-

Deleting biometric data

Deleting a user profile

er's seat and the steering wheel can be set.

# Tap on E behind Voice recognition.

# Select Profile.

You can cancel the setting process with the

# Select Yes.

following actions:

# Select Remove.

Calling up the set-up assistant

R Tap on the Tap here to cancel. message

# Select Remove user profile.

on the media display.

# Select Profile.

F167 0057 02

500 MBUX multimedia system

R Press one of the seat operating buttons in

Multimedia system:

Favourites

the driver's door.

4 © 5 f 5 Settings

▌Overview of favourites

# Select Select user.

5 Synchronisation

Favourites offer you quick access to frequently

# Select a user.

# Synchronise automatically .

used applications. 100 favourites are available in

When the vehicle is switched on or off, the

total.

# When requested to do so, authenticate with

data stored in the vehicle is automatically

the Mercedes me PIN or a taught-in biometric

You can select favourites from categories or you

synchronised with the Mercedes me user

characteristic.

add favourites directly from an application.

accounts. This synchronization is done for all

The user profile is loaded and activated.

▌Calling up favourites

user profiles and is not profile-specific.

% If you select Continue without selecting user,

Multimedia system:

no specific settings for the user profile are

loaded.

# Select Synchronise now.

4 © 5 ß

After selecting this option, the data stored in

# Alternatively, in the home screen pull down

▌Synchronising user profiles

the vehicle is synchronised with the Mercedes

bar 4 in the centre of the status line

me user accounts.

( / page 487).

Requirements

R You have a Mercedes me user account.

% Not all user profile functions are available dur-

# Select ß in the Control Center.

ing synchronization.

R The vehicle is connected with your Mercedes

▌Adding favourites

me user account.

% If the personalisation service in the vehicle is

Multimedia system:

deactivated, only the following user profile

4 © 5 ß

master data is synchronised:

R Profile name

Selecting favourites from categories

R Profile image

# Select r.

R Mercedes me PIN

# Select W Create new favourite.

F167 0057 02

MBUX multimedia system 501

Select the category.

Select r.

Move the favourite to the new position.

Select a favourite.

Select Driver or Passenger.

Tap on ø.

The favourite is stored at the next available

# Select the category.

▌Deleting favourites

position.

# Select a favourite.

Multimedia system:

# All positions in the favourites are taken: con-

If the favourite is linked with the V pose, a

firm the message shown.

4 © 5 ß

notification appears.

A list shows all the favourites.

# Press on a favourite until a menu is shown.

% The linked favourite pose can be activated or

# Select a favourite to be overwritten.

# Select Delete.

deactivated for the driver or front passenger.

# Select Yes.

Adding a favourite from an application

▌Renaming favourites

You can, for example, save a contact (example), or

Multimedia system:

Resetting favourites

add an ENERGIZING COMFORT programme.

# In the menu, select Reset all favourites .

4 © 5 ß

# To save a contact as a global favourite: select

# Press on a favourite until a menu is shown.

# Select Yes.

a contact ( / page 580).

# Select Rename.

# Press on a telephone number until a menu is

shown.

# Enter the name.

Notifications Centre

# Select Save as favourite.

# Save the names.

▌Overview of the Notifications Centre

The contact is added as a favourite.

▌Moving favourites

The following communications are collected in the

Linking favourites with the MBUX Interior Assis-

Multimedia system:

Notifications Centre:

tant V pose

4 © 5 ß

R Communications which are generated by the

% If a favourite is linked to the V pose, you can

vehicle or from the multimedia system.

# Press on a favourite until a menu is shown.

call it up ( / page 495).

R Communications which are received through

# Select Move.

the use of services.

F167 0057 02

502 MBUX multimedia system

The following notification types are available for

R Placing a call

you:

R Replying

R Navigable destinations and routes

R Calling up a web page

R Messages (text messages)

R Navigation

R Calendar entries and reminders, e.g. from In-

Some notifications, e.g. a navigation destination,

Car Ofoce

are stored longer. Therefore, it is not necessary to

This function is not available in all countries.

carry out available actions directly upon receipt of

the notifications. A route guidance can be started

R System information, e.g. Important software

at a later time.

update available. Confirm to start the

Example of a message

update.

You can pin a notification so that this is not

1 Calls up the Notifications Centre

deleted automatically after a certain time

R Other notifications, e.g. from additional online

2 Time message received

( / page 503).

services that can be subscribed to or emer-

gency reports (e.g. tornado)

3 Calls up the settings

▌Calling up notifications

4 Display for available actions

The Notifications Centre is in the Control Centre.

Opening the Notifications Centre

5 Description of the notification and the issuing

Depending on the style set, newly received notifi-

service

# In the home screen pull down bar 4 in the

cations are shown using a coloured dot.

6 Symbol for notifications

centre of the status line ( / page 487).

Notifications are normally briefly shown as they

7 Date of the received notifications

The Control Centre opens.

are received. If you take no action, these are

# Select 3 in the Control Center.

stored for future access in the Notifications

Depending on the type of notification, up to four

Centre.

different actions are available.

The notifications are sorted chronologically. The

Examples of actions include:

most recent notifications are at the top.

R Reading aloud

F167 0057 02

MBUX multimedia system 503

Selecting a notification

Configuring settings

Pinning a notification

# If several messages are available swipe up or

Select Z Settings .

# Drag a notification to the right on the

down.

touchscreen.

# Select the service.

A pin appears.

# Select an action.

# Switch the options on or off.

# Tap on the pin.

Closing the Notifications Centre

The following options are available depending

The notification is marked with a pin.

on the service:

# Select G.

Deleting notifications

R Allow notifications

▌Selecting actions for a notification

# Drag a notification to the left on the

R Display in notification centre

touchscreen.

The following options are available:

R Show notifications

R Select the action directly after a notification is

R Switching Acoustic signals on or off

# Select E.

received and shown.

R External access

# Select Yes.

R Select the action later after calling up in the

All messages are deleted.

The option allows an external service

Notifications Centre.

access to specific data, e.g. the current

Up to two actions available: select the action.

vehicle position. The detailed, approved

Global search

More than two actions available: select q.

information is shown with Õ.

▌Global search overview

# Select the action.

If Allow notifications is switched off, the

You can call up the global search on the home

The notification is still available.

options cannot be selected with the exception

screen. You can input characters using the key-

# Close the actions with r.

of External access.

board or the handwriting recognition. Alterna-

tively, the MBUX voice assistant allows voice

▌Editing notifications

input.

# Call up the Notifications Centre

( / page 502).

F167 0057 02

504 MBUX multimedia system

The global search provides search results for the

select a search result, a detailed view is opened

To accept the search result: select the search

depending on the category.

result.

following categories:

An action starts, e.g. a radio station is set or a

R Navigation

▌Using the global search

detailed view is displayed, e.g. for a contact.

R Entertainment

Multimedia system:

4 © 5 ª Search

R Phone, In-Car Ofoce

Entering characters

In-Car Ofoce is not available in all countries.

In the Suggestions category up to six smart sug-

▌Using the character input function

gestions are displayed, even if no search entry

R Digital Owner's Manual

has been entered yet.

Requirements:

R Internet

# Enter the search term into the search field.

R For the handwriting recognition read-aloud

The global search enables you to search for

As soon as a character is entered the All cate-

function: the MBUX multimedia system is

towns, roads and tourist attractions in the naviga-

gory is marked. Up to ten search results per

equipped with the MBUX voice assistant.

tion category, for example.

category are displayed there.

R The read-aloud function is available for the

The global search makes it possible to enter a

In the other categories suitable search results

selected system language.

three-word address ( / page 535).

for the entered search item are displayed.

R The handwriting recognition read-aloud func-

If the search field is empty, you will first see smart

tion is activated.

% Alternatively, the MBUX Voice Assistant allows

suggestions in the Suggestions category.

voice input using p or you switch to the

Enter the characters on the Touch Control or on

As soon as a letter is entered, you will be shown

handwriting recognition v ( / page 505).

the touchscreen. Character input can be started

the best hits in the All category. You will find fur-

# To end the search: select a.

with a control element and resumed with another.

ther search results in the individual categories.

# To show search results for a category: select a

# When the keypad is shown, enter the charac-

Next to the category is the number of results.

category.

ters by swiping and pressing on the Touch

After selecting a category you can select the

Control or by tapping on the touchscreen.

search results within the category. When you

F167 0057 02

MBUX multimedia system 505

If handwriting recognition has been selected,

6 Search result

write the characters on the touchscreen.

7 Deletes the last character entered

Examples for character input include the global

8 Hides the keypad

search, entering a navigation destination or the

9 Switches to handwriting recognition

renaming of a favourite, for example.

A Sets the written language

The touchscreen supports character input with

B Switches to digits and special characters

the following functions:

C Switches to upper-case or lower-case letters

R Handwriting recognition offers character sug-

If available, selecting the p symbol starts the

gestions.

MBUX Voice Assistant.

R If the read aloud function is activated for

handwriting recognition then the entered char-

# Example: call up the navigation and enter a

acters are read aloud.

destination address ( / page 37).

# Briefly press on a character.

▌Entering characters on the touchscreen

The character is entered in input line 1.

Requirements:

# Resume character input.

Character input with the keypad (destination

R If you wish to have the character input read

% The available editing functions depend on the

entry)

aloud: the read aloud function of the handwrit-

editing task, the language set and the charac-

1 Input line with current entry

ing recognition is switched on ( / page 506).

ter level.

2 Deletes an entry

R An online connection is required for some

3 Selects previous destinations

Entering alternative characters

functions.

4 Displays and selects additional destination

# Press and hold on a character.

searches

# Select the character.

5 Adopts the search result in the input line and

continues the search

F167 0057 02

506 MBUX multimedia system

▌Setting the keyboard and handwriting recogni-

Ending character input

5 Displays additional suggestions

tion for character entry

6 Deletes the last characters entered

# Hide keypad 8 .

Pressing and holding deletes the entry

Requirements:

7 Enters a space

R The read-aloud function is available for the

8 Switches to keypad entry

selected system language.

9 Accepts an entry

Multimedia system:

A Shows suggestions during input

4 © 5 Settings 5 System

B Writing area

5 Keyboards and handwriting

If available, the p symbol allows you to change

Setting the keyboard language

to voice input.

# Select Keyboard languages.

# When the keyboard is displayed, select v.

# Select one or more keyboard languages.

# Write the character with one finger on the

touchscreen. The letters can be written next

Setting the writing speed

to each other or above each other.

# Select Handwriting recognition.

The character is entered in input line 1. Sug-

# Select an option, e.g. Medium.

gestions are shown in A.

# Select one of the suggestions.

Activating the read-aloud function

Example: entering characters with handwrit-

ing recognition

# If available, display additional suggestions with

# Select Handwriting recognition.

q or r.

1 Input line

# Activate D Read out.

2 Shows suggestions during input

# To end character entry: press briefly on G.

The letter that your write on the touchscreen

3 Accepts search result

is read aloud.

4 Search result

F167 0057 02

MBUX multimedia system 507

% The Automatic time zone option is available

Activating handwriting recognition on the key-

Vehicles with a driver display and media dis-

play: adjust the display brightness of the driver

for vehicles with satellite reception.

board

display or media display.

# Select Handwriting recognition.

▌Setting the time and date format

# Activate D Handwriting recognition.

Multimedia system:

Time and date

You can write characters directly on the key-

4 © 5 Settings 5 System

board.

▌Setting the time zone

5 Time and date 5 Set format

Multimedia system:

Deleting the user dictionary

# Select a time and date format.

4 © 5 Settings 5 System

The user dictionary learns from your inputs and

▌Setting the time and date manually

offers suggestions during character input. You can

5 Time and date

reset the user dictionary.

Requirements:

# Select Time zone.

# Select Reset my dictionary.

R The vehicle does not have satellite reception.

The list of countries is displayed.

# Select Yes.

% If there are several time zones available in a

Multimedia system:

country, these will be shown after the country

4 © 5 Settings 5 System

is selected.

5 Time and date

System settings

# Select a country and, if required, a time zone.

Display

The time zone set is displayed after Time

Setting the time

zone.

▌Configuring display settings

# Select Set time.

Multimedia system:

# Set a time.

4 © 5 Settings 5 System 5 Display

# Select the Automatic time zone entry from

# Press OK to confirm.

the country list.

Adjusting the brightness

Setting the date

The time zone will be set automatically

# Select Display brightness.

according to the vehicle location.

# Select Set date.

F167 0057 02

508 MBUX multimedia system

Select a date.

R The doors, side windows and the panoramic

Vehicle position

sliding sunroof are closed.

Press OK to confirm.

▌Switching transmission of the vehicle position

R At least one seat belt is fastened on the rear

% On vehicles with satellite reception, the time

on or off

bench seat.

and date settings are determined automati-

Requirements:

cally based on the vehicle location and cannot

Multimedia system:

R A Mercedes me user account is available.

be set manually.

4 © 5 Settings 5 System 5 Audio

R At least one service is activated in the

Adjusting the time

5 Voice amplification volume

Mercedes me user account which has access

# Select Adjust time.

Voice amplification supports communication

to the transmitted position data.

between the driver/front passenger with vehicle

# Set a value.

% The function is country-dependent. For more

occupants in the rear passenger compartment.

# Press OK to confirm.

information, consult a Mercedes-Benz service

When voice amplification is activated, the signals

centre.

% The function is only available in vehicles with

picked up by the microphone are amplified

satellite reception.

depending upon vehicle noise levels and played

Multimedia system:

back over the speakers in the rear area of the

4 © 5 Settings 5 System

vehicle. In order to improve speech intelligibility

5 Data protection

Switching voice amplification on/off (vehicles

and maintain the naturalness of speech an auto-

with long wheelbase)

# Activate or deactivate theTransmit veh. posi-

matic adjustment occurs based on speaker vol-

tion function.

ume and ambient noise.

Requirements:

% Alternatively, you can also switch the function

R Your vehicle is equipped with the Burmester ®

# Switch voice amplification on or off.

on or off in the status line via Ô.

3D surround sound system or the Burmester ®

Setting the intensity of the voice amplification

high-end 4D surround sound system.

# Set the desired intensity on the control.

R The ignition is switched on.

Depending on the intensity set, voice amplifi-

cation is increased or reduced.

F167 0057 02

MBUX multimedia system 509

Setting permissions

Near Field Communication (NFC)

You can use Bluetooth ® to connect your mobile

phone to the multimedia system and use the fol-

Multimedia system:

▌Information on Near Field Communication

lowing functions, for example:

4 © 5 Settings 5 System

(NFC)

R Hands-free system with access to the follow-

NFC enables short-range wireless data transfer or

5 Data protection 5 Permissions

ing options:

connection of a mobile phone with the multimedia

In the Permissions menu, you can set access

system.

Contacts ( / page 580)

authorisations for various data points (such as

Further information can be found at:

Call lists ( / page 581)

microphone, camera) used in an application. You

can change permissions that have already been

Text messages ( / page 582)

granted here. You can set permissions either for

▌Switching near-field communication on or off

R Internet connection ( / page 608)

individual data points or for certain applications or

Multimedia system:

websites.

Bluetooth ® is a registered trademark of Bluetooth

4 © 5 Settings 5 System

# Select Requests or Apps/websites.

Special Interest Group (SIG) Inc.

5 Internet and Bluetooth

# Make the required settings for the permis-

% Internet connection via Bluetooth ® is not

# Activate or deactivate NFC.

sions.

available in all countries.

% Further information on connecting a mobile

▌Activating/deactivating Bluetooth ®

phone via the NFC interface ( / page 576)

Bluetooth ®

Multimedia system:

4 © 5 Settings 5 System

▌Information about Bluetooth ®

Wi-Fi

5 Internet and Bluetooth

Bluetooth ® technology is a standard for short-

▌Wi-Fi connection overview

range wireless data transfer up to approximately

# Activate or deactivate Bluetooth.

You can use Wi-Fi to set up a connection to the

10 m.

Internet or to external network devices.

F167 0057 02

510 MBUX multimedia system

% The availability of the function is dependent

When Wi-Fi is switched on, you can connect the

Vehicle data volumes: depending on the vehi-

on the country.

multimedia system with external hotspots or make

cle equipment, you can purchase a data pack-

it available as a hotspot for external devices.

age directly from a mobile phone network pro-

Generally, two types of Wi-Fi connection are avail-

vider via the Mercedes me Store. To be able

When Wi-Fi is switched off, it is not possible to

able:

to use the data package, you conclude a sep-

establish a hotspot connection.

R Using the multimedia system as a Wi-Fi hot-

arate contract with a mobile phone network

When Wi-Fi is switched off, no connection can be

spot ( / page 510)

provider via the Mercedes me Store, which

established with the MBUX rear tablet.

can be terminated at any time and for which

The vehicle's multimedia system serves as a

% The availability of the function is dependent

there are no costs. This contract is a prereq-

Wi-Fi hotspot for mobile communication devi-

on the country.

uisite for using the services from the previ-

ces, such as smartphones or tablet PCs, for

ously purchased package. The availability of

example.

▌Using the multimedia system as a Wi-Fi hotspot

this option is dependent on the country.

R Using a mobile communication device as a Wi-

If the data package option is not available or

Requirements:

Fi hotspot (tethering) ( / page 610)

can be upgraded, you can purchase data vol-

R The device to be connected supports at least

An external Wi-Fi hotspot is accessed for the

ume directly from the mobile phone network

one of the types of connection described.

Internet connection of the vehicle's multime-

provider for a fee.

The connection types shown depend on the

dia system.

% Some functions may first need to be activated

device to be connected. The function must be

on the device being connected. More detailed

▌Switching Wi-Fi on or off

supported by the multimedia system and by

information can be found in the manufactur-

the device to be connected. The type of con-

Multimedia system:

er's operating instructions.

nection must be selected on the multimedia

4 © 5 Settings 5 System

system and on the device to be connected.

% The use of the vehicle data tariff by external

5 Internet and Bluetooth

devices is not available in all countries.

% The data volume of the vehicle or an already

# Select Wi-Fi.

connected tethering device is used for the

The controller is to the right: Wi-Fi is switched

data connection.

on.

F167 0057 02

MBUX multimedia system 511

Multimedia system:

Connecting using a security key

Switching the child safety lock for the MBUX rear

4 © 5 Settings 5 System

tablet on/off

# Select the vehicle from the device to be con-

5 Internet and Bluetooth

nected. The vehicle is displayed with the

Multimedia system:

MBUX XXXXX network name.

# Select MBUX hotspot.

4 © 5 Settings 5 System

# Enter the security key which is shown in the

# Select one of the following connection

5 Displays & display messages

media display on the device to be connected.

options.

# Select MBUX rear tablet.

# Confirm the entry.

Connecting using a QR code

# Select Lock.

Generating a new security key

Requirement: an app for scanning the QR code is

r: the lock is active. The MBUX rear tablet

installed on the device being connected.

is locked and cannot be operated.

# Select the Generate new security key option

Alternatively: the device being connected has an

in the MBUX hotspot menu.

s: the lock is deactivated. The MBUX rear

integrated QR code scanner (see the manufactur-

tablet is unlocked and can be operated.

# Confirm the prompt with Yes.

er's operating instructions).

A new security key is generated.

# Scan the QR code shown.

System language

A connection will be established with the newly

The WLAN connection is established.

created security key.

▌Notes on the system language

Connecting using NFC

% When a new security key is generated, all

This function allows you to determine the lan-

# Activate NFC on the device to be connected.

existing WLAN connections are then discon-

guage for the menu displays and the navigation

nected. If the WLAN connections are re-

announcements. The selected language affects

# When the NFC symbol is displayed in the

established, the new security key must be

the characters available for entry. The navigation

MBUX hotspot menu, hold the device to be

entered.

announcements are not available in all languages.

connected to the NFC interface.

If a language is not available, the navigation

# Follow the instructions on the device.

announcements will be in English.

The WLAN connection is established.

F167 0057 02

512 MBUX multimedia system

▌Setting the language

Activating/deactivating system PIN protection

Configuring suggestions

Multimedia system:

4 © 5 Settings 5 System

5 Language

5 Data protection 5 PIN protection

5 Suggestions

Setting the system language

# Select Z.

Setting the system PIN

A list of the available system languages is shown.

# Switch the options on or off individually.

Select Set PIN.

# Select a language.

If an option is switched on and sufocient data

# Enter a four-digit system PIN.

The system language is switched to the selec-

has been gathered, personalised suggestions

ted language.

# Enter the four-digit system PIN again.

based on your user behaviour will be offered

If both system PINs match, then the system

to you. These are, for example, navigation des-

PIN protection is active.

tinations visited, phone numbers dialled as

Setting the distance unit

well as suggestions based on your music pref-

Changing the system PIN

Multimedia system:

erences.

# Select Change settings.

4 © 5 Settings 5 System 5 Display

Navigation

# Enter the current system PIN.

% This function is not available in all countries.

When Allow destination suggestions is

# Select Change PIN.

switched on, the vehicle makes suggestions

# Select a unit for the distance.

based on your visited navigation destinations.

# Set a new system PIN.

# Activate Additional speedometer for an addi-

If Commuter route is switched on, the naviga-

tional display in the driver's display.

Activating system PIN protection for software

tion automatically detects that the vehicle is

updates

on a commuter route.

# Select Protect software updates.

Calls & messages

# Activate or deactivate the function.

F167 0057 02

MBUX multimedia system 513

Suggestions are offered for numbers dialled

Deleting collected suggestions

Install available software updates regularly. Other-

and messages sent.

wise the security of your MBUX multimedia sys-

Multimedia system:

tem and individual vehicle components cannot be

Comfort

4 © 5 Settings 5 System

ensured.

The vehicle makes suggestions based on the

5 Suggestions

% Software updates can be protected with a sys-

use of your comfort functions, e.g. which mas-

# Select Î.

tem PIN. Further information about the sys-

sage programme should be started at what

tem PIN ( / page 512).

time.

# Select Yes.

Further information about software updates can

The suggestions are reset.

Entertainment

be found at

Suggestions are offered for the currently

played media source. Suggestions are also

Software update

made for online digital services, e.g. Spotify,

▌Carrying out software updates

▌Information on software updates

TuneIn Radio and streaming services, and for

Software updates keep your vehicle and the rela-

Requirements

categories, e.g. genre, artist and mood.

ted systems up-to-date and prevent security flaws.

For software updates via the communication mod-

Vehicle

Software updates are available online for vehicle

ule and Wi-Fi:

The suggestions for vehicle functions are dis-

components such as control units, convenience

played, e.g. for Parking Assist PARKTRONIC.

R Your vehicle is linked to a Mercedes me user

systems, locking and safety systems, driver assis-

account ( / page 599).

Online voice services

tance systems, suspension and drive systems as

R Software updates without Mercedes me user

well as for the MBUX multimedia system. Soft-

The suggestions are made available online

account: the Allow software updates option is

ware updates are available via the communication

based on your voice input and are offered on

activated in the Software update menu.

module or a Wi-Fi connection to an external hot-

the zero layer.

spot.

R For software updates via the communication

% The suggestions offered depend on the equip-

module: an Internet connection exists via the

The navigation maps are also updated via updates

ment.

communication module ( / page 609).

from external storage media (e.g. USB flash drive).

F167 0057 02

514 MBUX multimedia system

R For software updates via Wi-Fi: a connection

Multimedia system:

If the option is deactivated, you will be informed

to an external Wi-Fi hotspot exists

of new software updates once. The updates are

4 © 5 Settings 5 System

( / page 610).

available for downloading for a limited period of

5 Software update 5 Z

time.

% Depending on the software update, this is

Starting a map update from an external storage

# Select an update from the list of available

started via the z communication module,

medium

updates.

ö Wi-Fi or an 4 external storage

# Connect the storage medium with the vehicle

# Start the update.

medium.

via a media interface.

The software update is downloaded and instal-

% Online software updates cannot be performed

A message about an available map update

led automatically.

via external Wi-Fi hotspots that are encrypted

appears on the media display.

via TKIP.

Starting a software update via Wi-Fi

# Select the message.

% If the Wi-Fi hotspot requires logging in via the

Some software updates require an additional con-

# Select Start.

browser, once the connection is successfully

nection to a Wi-Fi hotspot. The connection to an

The map update is started.

established the browser will open in order to

external hotspot can be established when the

start the update. To start the download follow

software update is started.

Starting the software update via the communica-

the instructions in the browser.

# Select an update from the list of available

tion module

updates.

If the Automatic online update option is active,

# Start the update.

available software updates are downloaded and

installed automatically. Activate the option in

# Establish the connection to a Wi-Fi hotspot.

order to always keep your vehicle up-to-date and

The update is downloaded and installed auto-

avoid security flaws.

matically.

# Select Automatic online update.

For software updates requiring a safe vehicle sta-

The software update is downloaded and instal-

tus: when the last installation step is reached, a

led automatically.

message appears on the media display after the

F167 0057 02

MBUX multimedia system 515

vehicle is switched off. Follow the step-by-step

to be in the vehicle during installation. Note that

instructions on the media display to complete the

the planned installation is cancelled as soon as

installation.

the vehicle door is opened.

There are software updates that can only be

If an installation is available where you can set the

installed when the vehicle is safely parked, there

time, a message appears on the media display

are no more people in the vehicle and the vehicle

after the vehicle is switched off.

is locked.

# Follow the instructions on the media display.

Installing software updates

The vehicle cannot be used while these software

Software updates are installed automatically after

updates are being installed. Make sure that no

they are downloaded. As soon as the software

persons or animals are in the vehicle. Events

% The display message does not appear every

update has been completed, a message appears

stored in the vehicle's control units can be over-

time a software update is installed.

in the media display. It may be necessary to

written.

In rare cases, an error can occur during the instal-

restart the MBUX multimedia system.

lation. The multimedia system automatically

▌Availability of the driver and media display

Some software updates require a safe vehicle sta-

attempts to restore the previous version.

During the installation of software updates, it is

tus for the installation to be completed. They can

not possible to use the vehicle, driver display and

If it is not possible to restore the previous version,

only be carried out in a safely parked vehicle with

media display. You may receive the following dis-

the display message shown above appears every

the vehicle switched off. If this is necessary, a

play message when an installation is running:

time the vehicle is started.

message appears on the media display after the

vehicle is switched off.

Failure of the driver display:

# Follow the instructions on the media display.

If the driver display fails or there is a malfunction,

you may not recognise limitations in the functions

For some software updates, you can set a time for

of systems relevant to safety or the speed display,

installation. The installation is carried out auto-

for example. This may impair the operating safety

matically at the scheduled time. You do not need

of the vehicle. Park the vehicle safely as soon as

F167 0057 02

516 MBUX multimedia system

possible and notify a qualified specialist work-

Requirements:

% Due to data protection, as well as the function

shop. ( / page 892)

R The vehicle is switched on.

of individual driving systems and driving safety

systems, it is a requirement to carry out a

Further information about software updates can

R The vehicle is stationary.

complete system reset before selling the vehi-

be found at

Multimedia system:

cle or transferring it to a third party, or after

use as a hire car.

4 © 5 Settings 5 System 5 Reset

Failure of the media display:

When resetting the system, personal data and set-

If the media display fails or the display message

tings are deleted, for example:

AMG TRACK PACE

shown above is shown continuously, several sys-

tems such as the reversing camera, Parking Assist

R Connected devices

Function of AMG TRACK PACE

PARKTRONIC or climate control are no longer

R Individual user profiles

% This function is an on-demand feature

available. Drive on carefully and consult a special-

R Biometric data

( / page 91).

ist workshop as soon as possible.

With AMG TRACK PACE, the driving characteris-

% The data used and saved in the multimedia

tics on race tracks can be analysed and opti-

system by the driver assistance systems is

Resetting the multimedia system (reset function)

mised. You can drive previously saved race tracks

deleted.

(e.g. Hockenheimring), or record and save new

# Select Reset.

& WARNING Risk of accident due to failure

tracks. The driven lap times are stored for every

A query appears asking if the system should

of central display functions

track. These can be analysed and compared to

really be reset.

other lap times to achieve the best possible race

While the multimedia system is reset, its func-

# Select Yes.

results. Additionally, acceleration and braking pro-

tions, such as the reversing camera, are not

The multimedia system is reset to the factory

cedures can be measured and stored.

available.

settings. The multimedia system is restarted

Note: Use AMG TRACK PACE only on closed-off

# Only reset the multimedia system when

after the system reset.

routes outside the public trafoc area. Adapt your

the vehicle is stationary.

driving style to your personal performance and

F167 0057 02

MBUX multimedia system 517

environmental conditions. As the driver, you are

% The temperature is determined automatically.

% Selecting ¨ enables you to switch to the

solely responsible for driving your vehicle. Park

AR view of the track. Selecting ò also

# Enter a name.

your vehicle safely before operating the applica-

allows you to switch to the telemetrics dis-

# Press a to confirm.

tion.

play.

The track is saved under the name you

# To end the timekeeping, select ð End

entered.

timekeeping.

Setting Track Race

Searching by track name

# Confirm the prompt with OK.

Multimedia system:

# Select ª Search .

# Select the weather.

4 TRACK PACE 5 Track Race

# Enter the track name.

# Select Yes to save the times recorded for this

Tracks with the searched name are displayed.

Recording a new track

track.

# Select Ü New track .

Measuring the time on the saved track

Fade in displays during Track Race

# At the desired starting point, select Ì

# Select ß All tracks.

The following displays can be superimposed:

Start recording.

# Select the desired track.

The track recording starts at this point.

R Tyre temperature

# Select u.

R Miniature map

During track recording, sectors can be set to sub-

# If you are already at the starting line, select

R Sector overview

divide the track.

Start timing.

R Engine data

# Select ö Set sector.

R G-force display

# To finish track recording, select É Stop

# Select Navigate to to be navigated to the

recording or cross the starting line again.

R Lap overview

starting line.

Timekeeping begins automatically when the start-

# Confirm the prompt with Yes.

Select ï Start timing .

ing line has been crossed.

# Select the weather.

Select à.

F167 0057 02

518 MBUX multimedia system

Pull the desired display from the grid on the

Select Diagram.

R steering angle

left or right edge of the media display.

Set the desired parameters.

R engine speed

The displays are shown during Track Race.

The analysis is displayed.

R engine oil/tyre temperature

Selecting ¨ on the active display deactivates

Based on the analysis, you can check and opti-

it.

mise driving characteristics for any position on

the track.

Displaying the analysis

# Select ß All tracks.

Exporting tracks (USB)

An overview of all the driven tracks appears.

# Select ß Tracks .

# Select a track.

An overview of all saved tracks appears.

# Select a session.

# Select the desired track.

# Select options u of the desired track.

The following data is displayed:

# Select Export track to….

R lap and sector times

1 Lap overview

The selected track can be exported to a USB

R average and maximum permissible speed

2 Parameter overview

storage device connected to the vehicle.

R driver

3 Editing parameters

Editing tracks and recordings

R vehicle

4 Adding a new parameter

# Select ß Tracks .

5 Deleting parameters

R date

# Select the desired track.

R weather

% The following values can be set for parame-

# Select options u of the desired track.

# Select Add recording to use a different ses-

ters, for example:

sion as a reference value.

# Select Rename or Delete.

R speed

# Select % in order to return to the overview.

R longitudinal/lateral acceleration

F167 0057 02

MBUX multimedia system 519

Select a track.

Measurement can be stopped early by interrupt-

Brake to a stop.

ing the acceleration procedure.

Measurement is incremental, in steps of

Highlight the desired recording.

10 km/h to a stop. If the braking procedure is

# Select u options.

Quarter mile race

started e.g. at a speed of 157 km/h, meas-

# Select Exporting to… or Delete.

# Select Z Drag race options.

urement starts as soon as 150 km/h has

been reached

# Select Quarter-mile.

Setting Drag Race

# Set a target distance.

Storing and calling up measured values

Measurement stops as soon as the specified

If measurement is completed or cancelled, a

Multimedia system:

target distance has been reached.

prompt appears asking whether the measurement

4 TRACK PACE 5 Drag Race

should be saved.

# Start off and begin the measurement.

Measuring acceleration

Measurement begins when the vehicle accel-

# Confirm the prompt with OK to save.

erates. Timing runs until the target distance or

# Select Z Drag race options.

Calling up saved measurements

a maximum of one mile has been travelled.

# Select Acceleration.

# ± Select History.

Measurement can be stopped early by interrupt-

# Set a starting speed or select Automatic.

# Select Acceleration, Quarter-mile or Braking.

ing the acceleration procedure.

Measurement begins as soon as the specified

# Select a measurement.

starting speed has been reached.

Measuring braking

The desired measurement is displayed in

# Set a target speed.

detail.

# Z Drag Race options

Measurement stops as soon as the specified

# Select Braking.

target speed has been reached.

# Delete a measurement.

# Set a starting speed or select Automatic.

# Start off and begin the measurement.

Measurement begins when the vehicle accel-

erates.

F167 0057 02

520 MBUX multimedia system

Calling up the telemetry display

R the TRACK PACE app is installed on the mobile

De-authorising the mobile device

device.

# Select TRACK PACE App.

Multimedia system:

R The mobile device is connected to the multi-

# Select a device.

4 TRACK PACE 5 Telemetry

media system via Wi-Fi ( / page 510).

# Confirm the prompt with Yes.

The telemetry display shows current vehicle data

Multimedia system:

The device is de-authorised.

as a digital value and as a diagram. Up to four

4 TRACK PACE 5 Z

parameters can be selected that are to be shown

Setting the TRACK PACE display in the head-up

in the display.

display and driver display

Connecting a mobile device via the TRACK PACE

For example:

app

# Select IC and HUD contents.

R engine speed

The TRACK PACE app makes it possible to record

# Activate or deactivate the desired contents.

videos and to synchronise them with stored

R wheel angle

The content in the head-up display and driver

tracks.

display is adjusted.

R speed

# Select TRACK PACE App.

% For further information on the Head-up Dis-

R steering angle

# Select Authorise new device.

play ( / page 468).

Set the desired parameters.

# Start the TRACK PACE app on the device to be

% Further information about the driver display

Set the time.

connected.

( / page 457).

The set parameters are evaluated in the dia-

# Select Continue and confirm the authorisation

gram for the time set.

Setting acoustic feedback

prompt.

# Select Acoustic feedback.

A four-digit code is shown on the media dis-

A scale with values from 0 to 10 is shown.

Configuring AMG TRACK PACE

play.

# Select a setting.

# Enter the code in the smartphone.

Requirements

The device is authorised.

To connect a mobile device to the TRACK PACE

app:

F167 0057 02

MBUX multimedia system 521

Select Dashcam.

Activate or deactivate Unlock charging cable.

Show statistics

Select Track Race or Drag Race and activate

# Select TRACK PACE statistics.

Activating or deactivating location-based charging

Activate recording.

Statistics on the current user profile are dis-

# Select Charging program, home or Charging

played.

# You can set which overlay is to be used in the

program, work.

recorded video under Video overlay contents.

The following data is displayed:

# Activate or deactivate Select based on loca-

R driving time

tion.

R track driven

Plug-in hybrid settings

When the function is activated, the vehicle's cur-

R tracks recorded

Configures the charging settings

rent position is saved as one of the selected

R track races recorded

options. When the address is reached again, a

Multimedia system:

brief query appears as to whether the respective

R laps recorded

4 © 5 Hybrid 5 Charging

charging program should be selected.

R drag races recorded

Setting the charging program

Activating or deactivating rapid charging

R top speed

# Select Home, Work or Standard.

# Activate or deactivate the Quick charge func-

Activating the ambient light

% The standard charging program is automati-

tion.

If this function is active, the vehicle interior is lit in

cally activated when the vehicle is switched

red or green depending on delta time.

The Quick charge function increases the maxi-

on or off.

mum possible charging capacity at charging sta-

# Select Ambient light.

Unlocking the charging cable (mode 3 or 4)

tions up to 60 kW in order to charge the vehicle's

# Activate or deactivate the function.

high-voltage battery faster. After the charging

When the function is active, the charging cable is

process is complete, the charging capacity in the

unlocked when the maximum charge level is

Setting a dashcam

"Standard" charging program is again limited to

reached.

If the vehicle is equipped with a dashcam, it can

20 kW in order to protect the high-voltage battery.

be used in AMG TRACK PACE.

# Select Home or Work.

F167 0057 02

522 MBUX multimedia system

Mercedes-AMG vehicles: the Quick charge func-

Mark the relevant weekdays for which the

flow between the individual components is shown

tion is not available for Mercedes-AMG vehicles.

departure time will apply and confirm with

in colour.

% The availability of this function is equipment-

The components displayed are:

dependent.

R State of charge of the high-voltage battery

Select ´ and edit existing repeat days.

Sets the departure time

R Combustion engine

The set departure times are used for the pre-entry

Setting the maximum charge level

R Energy flow

climate control of the vehicle.

# Select Maximum charge state.

R High-voltage battery

# Select Next departure time.

# Set the desired percentage.

The energy flow is shown in different colours

The following charging times can be selected:

The high-voltage battery is charged up to the

depending on the operating status:

R individual charging times

set percentage as a maximum.

R White: constant energy flow

R a Week profile

% The percentage can be set in increments of

R Red: high energy flow (boost effect)

10 %.

Setting an individual departure time

R Green: low-emission energy flow in the case of

% As soon as the full charge level is reached, a

Select Add new time and set the desired

recuperation, electric mode and charging the

notification is shown in the media display that

departure time.

high-voltage battery

the charging process is completed and the

journey may be continued.

# Select ´ and adapt an existing departure

Calling up the energy flow display

time.

Overview of the energy flow display in the multi-

Multimedia system:

media system

Setting repeat days

4 © 5 Info

# Select Add new time and set the desired

The active components of the hybrid system are

# Select Energy flow.

departure time.

highlighted on the energy flow display. The energy

The energy flow in the vehicle will be dis-

played.

F167 0057 02

MBUX multimedia system 523

Information on the status of the hybrid system

R Compass

Setting the off-road menu in the multimedia sys-

and the current state of charge of the high-voltage

tem

R Altitude

battery will be displayed in addition to the energy

R Steering angle of the front and rear wheels

Multimedia system:

flow.

R Torque and power

4 © 5 Offroad 5 Cockpit

R Tyre pressure and temperature

Setting displays in the central display

Off-road menu

R Transparent bonnet

Press ,, . or on the display itself to

Overview of the Offroad menu in the MBUX multi-

jump to the next display.

Further information on the Cockpit tab

media system

( / page 523).

Quick-access: activating or deactivating Parking

The Offroad menu provides an overview of the

Assistant

Assist PARKTRONIC

most important, relevant data for off-road driving,

as well as functions to assist driving off-road and

This tab provides access to settings for the recov-

# Press = to switch the function on or off.

the possibility to record tracks for subsequent re-

ery mode and individual wheel control.

% Further information on Parking Assist

use or for sharing with other drivers.

Further information on the Offroad Assistant tab

PARKTRONIC ( / page 433).

( / page 524)

Cockpit

Quick-access: activating or deactivating ESP ®

This tab provides an overview of the most impor-

Score

(Electronic Stability Program)

tant data. Content is displayed in different tiles

In the Score tab, a journey can be analysed and

that can be changed using directional arrows or

# Press å to switch the function on or off.

evaluated with a numerical score in order to

swipes. In addition, this menu contains buttons

determine how good the off-road driving was car-

% Further information on ESP ( / page 359).

for quick-access to certain vehicle functions rele-

ried out.

vant to off-road operation.

Quick-access: activating or deactivating manual

Further information on the Score tab

shifting

Displayed data are, for example:

( / page 525).

# Press p to switch the function on or off.

R Artificial horizon

F167 0057 02

524 MBUX multimedia system

% Additional information on manual gearshifting

R the on-board voltage is sufociently high

Individual wheel control

( / page 311).

Individual wheel control enables the vehicle level

Multimedia system:

to be set separately for each wheel.

Quick-access: activating or deactivating DSR

4 © 5 Offroad 5 Assistance

# Select Individual wheel control.

(Downhill Speed Regulation)

Recovery mode

# Set the vehicle level for the desired wheel.

# Press î to switch the function on or off.

Recovery mode assists the driver when pulling

% You can also use the touchscreen to set the

% Further information on DSR ( / page 381).

away on rough terrain, such as sand or snow.

level for two or more wheels at the same

# Select Free driving mode.

time.

Setting Off-road Assist

# Select Start.

# Select Reset to set all wheels to the default

Recovery mode is activated.

setting.

Requirements

# Select Stop to stop recovery mode.

R the vehicle is stationary

Individual wheel control is automatically deactiva-

Recovery mode is automatically deactivated in the

R off-road level is set

ted in the following situations:

following situations:

R off-road drive program F is selected

R you are travelling faster than 15 km/h

R you are actually travelling faster than 15 km/h

R the vehicle is switched on

R it is detected that an object has hit the under-

R after a running time of 30 seconds

body of the vehicle hard

R all doors and the bonnet are closed

R it is detected that an object has hit the under-

R not all conditions are met

R the transmission is not engaged in position j

body of the vehicle hard

R there is no trailer coupled

% Further information on individual wheel con-

R not all conditions are met

trol ( / page 416).

R the vehicle is outdoors

% Further information on recovery mode

R the detected lateral inclination of the vehicle

( / page 416).

must not exceed approx. 15°

R the system is within its operating temperature

F167 0057 02

MBUX multimedia system 525

The ranking list shows the following informa-

To stop the display: select End trip.

Displaying the Offroad Score

tion:

An evaluation of the trip is displayed. It shows

Multimedia system:

the achieved score and a message, for exam-

Profile name and profile picture (if availa-

4 © 5 Offroad 5 Score

ple Great job!.

ble)

Use the Offroad Score only for off-road driving

The number of points obtained

and not on public roads. When choosing the

Fit & Healthy

Date and time of the completed trip

route, take into account the vehicle characteris-

tics, the ground conditions and your driving skills.

The places for gold, silver and bronze

Setting ENERGIZING seat kinetics

Do not let the system distract you from what is

Starting or ending a new trip

Requirements

happening on the route.

The "Start new trip" function is available when the

% These functions are available only for fully

# Select Offroad score.

vehicle is stationary and the engine is running.

electric seats with a memory function.

A menu appears. You can start a new trip.

# Select Start new trip.

Multimedia system:

Further functions are available in the lower menu

The display "Trip and tips" appears.

4 © 5 Comfort 5 Seat

bar:

The following information is displayed:

# Select Seat kinetics.

R Display the current trip via the route symbol.

R the vehicle inclination in longitudinal direc-

R Display a list of all notes for the current trip

ENERGIZING seat kinetics can support back

tion in percent (%)

using the list icon.

health by changing the seat position during a jour-

R the lateral inclination of the vehicle in

ney. This involves repeatedly stressing and reliev-

In the list, a note is displayed with a time

degrees (°)

ing the muscles and joints by means of minor

stamp, the number of points currently ach-

R the currently achieved score for the ongo-

movements of the cushion and backrest.

ieved and the note text.

ing trip

R Display the ranking by clicking on the symbol

Starting seat kinetics

R a tip for the upcoming driving manoeuvre

for the winner's podium.

# Select ; for the desired seat.

The programme will run for the set duration.

F167 0057 02

526 MBUX multimedia system

Configuring seat kinetics

Programme overview

sage programme, friendly light and calming

sound.

# Select Z for the desired seat.

R Refresh: Can have a refreshing effect with

R Forest Glade: Can have a calming and sooth-

short, cool puffs of air. The seat is ventilated,

# Select Backrest, Backrest & seat surface or

ing effect on the vehicle occupants thanks to

the vehicle interior is illuminated with cool col-

Seat surface.

the acoustics of the forest. The ambience is

ours and the programme is completed with

# Select the desired duration for the selected

supported by a suitable animation, colours

appropriate sound.

seat.

and sound.

R Warmth: Can increase the comfort level of the

R Sounds of the Sea: Can contribute to calming

vehicle occupants. Seat, surface and steering

Vehicles with a multicontour seat:

the vehicle occupants. The acoustics of wave

wheel heater provide soothing warmth. The

In addition to the seat backrest and seat cushion,

sounds and seagulls in combination with other

programme is completed with unobtrusive

the lumbar support can be activated for the func-

vehicle functions create a relaxing seashore

sound and warm colours.

tion.

atmosphere.

R Vitality: Can counteract diminishing attentive-

# Activate or deactivate Including lumbar.

R Summer Rain: Can help relax the vehicle occu-

ness in monotonous driving situations. The

pants. The relaxing effect of a rain shower can

activating stimulation of the vehicle occupants

be experienced via acoustics and other vehicle

is carried out with invigorating sound, activat-

ENERGIZING COMFORT

functions inside the vehicle.

ing light and a vitalising massage.

▌Overview of ENERGIZING COMFORT pro-

R Power Nap: The programme consists of three

R Joy: Can promote a positive mood in the vehi-

grammes

phases.

cle occupants as well as mental regeneration.

You can watch an animation on this topic via the

This results from the activation of a massage

Falling asleep phase: here relaxing music

following link:

programme, friendly sound and illumination

is played and the air is purified by ionisa-

% Note that the available programmes and the

with suitable colours.

tion.

associated functions depend on your vehicle

R Well-being: Can help relax the vehicle occu-

Sleeping phase: the active functions are

equipment. Depending on your equipment,

pants. This is achieved through a relaxing mas-

deactivated or restricted as much as possi-

fewer functions may be available.

ble.

F167 0057 02

MBUX multimedia system 527

Waking phase: slightly stimulating music is

Most programmes that have been started for one

& WARNING Risk of becoming trapped when

played and the air is purified by ionisation.

seat can also be transferred simultaneously to

using the ENERGIZING COMFORT pro-

Additionally, functions such as fragrancing,

another seat.

gramme Power Nap

seat ventilation and a massage programme

▌Starting the ENERGIZING COMFORT pro-

The following systems may be automatically

are activated.

gramme

moved when using the ENERGIZING COM-

R Training: Can counteract the onset of muscle

FORT programme Power Nap:

tension, limbs falling asleep or stress with tar-

& WARNING Increased risk of accidents

R Side windows

geted relaxation or stimulation exercises. The

when using the ENERGIZING COMFORT

exercises are demonstrated in short videos.

R Sliding sunroof

programmes Tips and Training

The training consists of audio content and a

R Roller sunblinds

The Tips and Training ENERGIZING COMFORT

brief animation. The audio content is con-

programmes can distract you when driving.

As a result you or other vehicle occupants

ceived so that it can also be played back when

may become entrapped.

you are driving. Animations are only shown

# Only carry out exercises if the trafoc sit-

when the vehicle is stationary. Always observe

uation permits.

# Make sure that there is sufocient space

the trafoc conditions if you are training when

behind the front seats.

# When listening to the tips, make sure you

driving.

are aware of the trafoc around you at all

# Make sure that no body parts are in the

R Tips: The system gives auditory tips for possi-

times.

area of movement.

ble exercises or measures for improving the

comfort level of the vehicle occupants. By

Requirements

selecting the desired area of the body you can

R The vehicle is switched on.

receive targeted tips for the comfort level of

For the start of Power Nap:

this area.

R Only the power supply is on.

R The doors are closed.

F167 0057 02

528 MBUX multimedia system

R The vehicle is secured against rolling away.

Setting the duration

ENERGIZING COACH

R The state of charge of the high-voltage battery

# Select a programme.

▌Function of the ENERGIZING COACH

is sufocient for the use of the auxiliary climate

# Select Settings.

Requirements

control.

# Select the desired duration.

R The ENERGIZING COACH service is activated

Multimedia system:

in the Mercedes me portal or the Mercedes

Starting a Power Nap

4 © 5 Comfort

me App.

# Select Power Nap.

5 ENERGIZING COMFORT

R The Mercedes me ENERGIZING app is instal-

# Select ; for the desired seat.

led on the mobile phone to use the service.

Starting and stopping a programme

When the vehicle is stationary, the following

# Select a programme.

With ENERGIZING COACH you can evaluate the

actions are carried out when Power Nap is star-

driving and driver situation. Depending on the sit-

# Select ; for the desired seat.

ted:

uation, it offers recommendations for the start of

# Select É to stop the programme.

an appropriate ENERGIZING COMFORT pro-

R The roller sunblinds are extended.

% If, during an active programme, a function

gramme.

R The doors are locked.

requirement is no longer met, a correspond-

The following programs could be suggested:

R The windows and sliding sunroof are closed.

ing message appears. The active programme

R Vitality

is cancelled.

R The parking brake is applied.

As an activating programme in monotonous

Configuring a programme

Select É to stop the programme.

driving situations or for long journey times, for

# Select a programme.

% The programme is available for the rear seats

example

while the vehicle is in motion. The above-men-

# Select Settings.

Information on the vitality program see

tioned functions may only have limited availa-

( / page 526).

# Switch the functions included in the pro-

bility.

gramme on or off.

R Joy

F167 0057 02

MBUX multimedia system 529

As a balancing programme in demanding driv-

Requirements for the integration of additional

R You are logged in with your Mercedes me pro-

ing situations

file both in the vehicle and in the Mercedes

information via a Garmin fitness tracker:

me ENERGIZING app.

Information on the Enjoyment program see

R Your fitness tracker is connected with your

( / page 526).

Garmin account.

Multimedia system:

R Refresh

R Your Garmin account is connected with your

4 © 5 Apps 5 ENERGIZING COACH

Mercedes me user account.

As a refreshing programme when tempera-

# Your current pulse as well as an evaluation of

tures rise

your pulse for the last 30 minutes driving time

If you wear your Garmin fitness tracker at night

Information on the Refresh programme; see

are shown.

also, the sleep data is included in the evaluation

( / page 526).

A corresponding fault message is shown if

of the ENERGIZING COACH.

there is no mobile phone connected or no

R Warmth

Requirement for the integration of the sleep data:

pulse can be sent to the system for an exten-

As a warming programme when temperatures

R The Garmin fitness tracker is synchronised

ded period.

drop

with the Garmin account before the beginning

% Only pulse values which fall into the range

of the journey.

Information on the Warmth programme; see

from 30 ‑ 140 (possibly also 150) bpm will be

( / page 526).

shown on the media display. The pulse values

▌Calling up the ENERGIZING COACH display

have no medical validity but are only informa-

By connecting a Garmin fitness tracker, for exam-

Requirements:

tive in nature and are therefore also not

ple the Garmin vívoactive ® 3, additional informa-

R The fitness tracker is connected with your Gar-

required to be accurate.

tion can be entered into the evaluation for the

min account.

recommendation of an ENERGIZING COMFORT

R Your Garmin account is connected with your

programme. The additional information includes

Mercedes me user account in the Mercedes

the stress level, that is calculated by the fitness

me ENERGIZING app.

tracker. The stress level is based primarily on the

pulse rate.

R The mobile phone is connected to the multi-

media system ( / page 574).

F167 0057 02

530 MBUX multimedia system

Navigation overview

£ Ends the current route guidance

Navigation and trafoc

Tapping opens the navigation module and dis-

Switching navigation on

Digital map

plays the route overview ( / page 544)

Multimedia system:

2 Sets map orientation Ä and map type

4 © 5 Navigation

3 Calls up the telephone menu

# Alternatively, switch on the MBUX voice assis-

4 Current vehicle position (vehicle symbol or

tant ( / page 475).

arrow)

5 Calls up entertainment applications

# Switch to navigation.

The map appears.

6 Elevation and map scale ( / page 561)

7 Navigation window shows the next manoeuvre

(zoomed out view) or the route monitor

(zoomed in view)

Route guidance active: route monitor shows,

e.g. route sections, upcoming driving

manoeuvres with lane recommendations, des-

tination, trafoc delays, 3D images at motor-

way exits, online content

Pressing 2 several times changes the map orien-

1 Navigation module (reduced view)

tation in this order:

Route guidance active:

R 2D and to the north

The navigation module shows the information

relevant to the route in the zoomed-out view,

R 2D and in the direction of travel

e.g. the destination or a trafoc delay

R 3D and in the direction of travel

F167 0057 02

MBUX multimedia system 531

R Map with complete route

Further information can be found at:

could also cause you to lose control of the

vehicle.

% If the map is moved, the map switches

The service is available and has been acti-

between 3D direction of travel and 2D north

# Only operate this equipment when the

vated.

orientation.

trafoc situation permits.

The following map types 2 are available:

# If you cannot be sure of this, stop the

% If Online Search is not available, the search is

vehicle whilst paying attention to road

performed using the data of the digital map.

R Daytime display

and trafoc conditions and operate the

R Night-time display

equipment with the vehicle stationary.

R Satellite map

You must observe the legal requirements for the

% If you notice a problem with the digital map

country in which you are currently driving when

you can report this under

operating the multimedia system.

▌Entering a POI or address

Destination entry

Requirements:

R For the online search:

▌Notes on destination entry

There is an Internet connection.

& WARNING Risk of distraction from operat-

Mercedes me connect is available.

ing integrated communication equipment

You have set up a user account in the

while the vehicle is in motion

Mercedes me Portal.

If you operate communication equipment inte-

The vehicle is connected with the user

grated in the vehicle when driving, you could

account and you have accepted the terms

be distracted from the trafoc situation. This

of use.

F167 0057 02

532 MBUX multimedia system

Multimedia system:

The following entries can be made, for example in

5 Adopts the search result in the input line and

4 © 5 Navigation 5 ª

continues the search

6 Search result

R Town, street, house number or street, town

7 Deletes the last character entered

R Postcode

8 Hides the keypad

R POI name or POI category, e.g. Restaurants

9 Switches to handwriting recognition

R Town, POI name

( / page 505)

R Contact name

A Sets the written language

R Geo-coordinates ( / page 535)

B Switches to digits and special characters

C Switches to upper-case or lower-case letters

R Three-word addresses from what3words

( / page 535)

If available, selecting the p symbol starts the

Entering three-word addresses is possible in

MBUX Voice Assistant.

the online search.

# Enter a destination. The entries can be made

in any order.

Hide the keyboard with a.

The search results are displayed in a list.

Select the destination in the list.

The following menu shows the selected desti-

% Online search results for POIs may contain

nation with the address information and a cor-

additional information, for example opening

Example: entering a POI or address

responding map section.

times and ratings. The information is provided

1 Input line with current entry

by an online map service.

The menu enables the route to be calculated.

2 Deletes an entry

This online function is not available in all

3 Selects previous destinations

countries.

4 Displays and selects additional destination

searches

F167 0057 02

MBUX multimedia system 533

▌Selecting a destination suggestion

Select the destination.

Select All categories or Personal POIs (see

The following menu enables the route to be

requirements).

Requirements:

calculated.

# Select the category.

R The Allow destination suggestions option is

% You can save a destination as a favourite

# Select the POI.

switched on ( / page 512).

( / page 553).

The following menu enables the route to be

R The multimedia system has gathered sufocient

calculated.

▌Selecting a POI

data in order to show destination suggestions.

Setting a search filter after selecting a POI cate-

Multimedia system:

Requirements:

gory

R For use of personal POIs: a USB device is con-

4 © 5 Navigation 5 ª

nected with the multimedia system.

The preset search position depends on the status

# Select Suggestions.

of the route guidance:

R Personal POIs with the GPS Exchange format

The route is calculated in the following menu.

(.gpx) have been saved in the PersonalPOI

R If route guidance is not active, In the vicinity

% If Suggestions has been selected, a menu is

folder on the USB device.

is searched.

available via Ä. The menu offers settings

R If route guidance is active, Along the route is

Multimedia system:

for the suggestions and memory functions.

searched.

4 © 5 Navigation 5 ª

% Managing destination suggestions

( / page 554).

# Select POIs.

When the search results are displayed, select

Filter.

# Select one of the displayed quick-access cate-

▌Selecting previous destinations

# Select the search position, e.g. In the vicinity.

gories, e.g. j .

Multimedia system:

# If a route with intermediate destinations

# Select the POI.

4 © 5 Navigation 5 ª

already exists and Near destination has been

The following menu enables the route to be

# Select Previous destinations.

calculated.

selected in the search filters, the destination

is selected for the search.

F167 0057 02

534 MBUX multimedia system

Select the desired travelling time to the point

Tap on the arrows next to the selected cate-

▌Selecting a contact for destination entry

of interest.

gory.

Requirements:

# Select Search results.

The arrows for the other categories are greyed

R A mobile phone is connected to the multime-

out.

Configuring categories for quick access

dia system ( / page 574).

# Drag the category up or down.

The categories are displayed:

R The contacts from the mobile phone have

# Select ø.

been downloaded .

R As symbols after calling up the destination

Deleting quick-access categories

entry via ª

R The contact has a navigable address.

# In the POI menu, press and hold a category for

R As a list after calling up All categories

R The address data can be located on the digital

quick access.

map.

In the POI menu, select All categories.

# Select ß for the chosen category.

Multimedia system:

Select f or ß for a category.

# Select Delete.

4 © 5 Navigation 5 ª

Tapping on f adds the category.

# Select ø.

# Enter a contact in the entry line.

Tapping on ß removes the category.

# Select the address.

Changing categories for personal POIs

# Use G to change back.

The following menu enables the route to be

The new categories are shown after the desti-

# Select Personal POIs.

calculated.

nation entry is called up the next time.

# Press on a category as long as is necessary

% Alternatively, after calling up the destination

% If all available quick-access positions are full,

until a menu appears.

entry, you can enter the name of a contact in

select the category to be replaced.

# Select Change name and enter a name.

the search field.

Changing the order of quick-access categories

# Select Change icon and select a symbol.

# In the POI menu, press and hold a category for

# Select Delete and confirm the prompt with

quick access.

Yes.

F167 0057 02

MBUX multimedia system 535

▌Entering geo-coordinates

Multimedia system:

Example: during a telephone call you are given

a 3-word address. After activating the MBUX

Multimedia system:

4 © 5 Navigation 5 ª

voice assistant, say one of the following two

4 © 5 Navigation 5 ª

# Enter the destination as a three-word address

voice commands:

from what3words. The entry can be made with

# Enter the geo-coordinates as latitude and lon-

Navigate to tapfer gebäude verliehen

spaces between the words instead of dots.

gitude.

The search results are displayed.

Navigate to tapfer Punkt gebäude Punkt

Examples of input formats:

verliehen

# Select the destination in the list.

R 47°58'11"N 7°57'25"E (degrees, minutes and

The following menu enables the route to be

seconds)

calculated.

R 47.969722 7.956944 (decimal degrees)

The Brandenburg Gate has this language depend-

ent three-word address:

Confirm the entry.

The following menu enables the route to be

R German: äude.verliehen

calculated.

R English:

▌Entering the destination as a three-word

R French:

address

% Searching for a destination using three-word

addresses is not possible in all countries and

Requirements:

Three-word addresses from what3words are an

in all languages.

R An active Internet connection is indicated in

alternative addressing system for multilingual

the status line on the media display with the

Alternatively, use the following entry options:

georeferencing of global locations with a resolu-

Q symbol.

R Entry in the global search ( / page 504)

tion of three metres. Using this grid, locations on

R The online search is active.

the Earth's surface are included which do not

R Voice navigation ( / page 475)

have a building address such as a street and

house number, for example.

F167 0057 02

536 MBUX multimedia system

% Three-word addresses are unique, easy to

▌Selecting a destination from favourites

Select Save.

remember and sufoce for most routine appli-

Deleting favourites

Requirements:

cations.

R Destinations are saved as favourites.

# Select Ä for a favourite.

You can convert addresses to three-word

Save a previous destination or a destination

# Select Delete.

addresses and back again:

suggestion as a favourite ( / page 553).

R At the website

Multimedia system:

# Select Delete all.

R In the what3words apps

4 © 5 Navigation 5 ª

# Confirm the prompt.

▌Selecting a destination on the map

When all the favourites have been deleted,

# Select Favourites.

Multimedia system:

Add favourite is available, for example.

# Select a favourite.

4 © 5 Navigation

▌Selecting received destinations

The route is calculated in the following menu.

# If necessary, move the map ( / page 560).

Addresses for home and work are already set

Requirements:

# Press and hold on the map.

R There is an Internet connection for receiving

# Select Home or Work.

Available destinations are displayed.

external destinations.

The following menu enables the route to be

calculated.

R A destination has been sent to the vehicle.

# Briefly press on a POI symbol.

R Destinations have been shared from another

Addresses for home and work are not yet set

The POI is selected. If there are several POIs

seat in the vehicle.

at this map position, a list appears.

# Select Home or Work.

# Select the destination in the Selected objects

The prompt No "Home" address available.

list.

Set address now? appears, for example.

The following menu enables the route to be

# Select Yes.

calculated.

# Search for or select the address.

F167 0057 02

MBUX multimedia system 537

Multimedia system:

Route

% If the destination is located in a multi-storey

car park, for example, and corresponding data

4 © 5 Navigation 5 ª

▌Calculating a route

is available, the parking levels are displayed.

The vehicle can receive destinations from services

After selection of a destination the route is be cal-

or apps. You will be informed when a destination

culated.

is received.

# Select one of the options.

# Select Received destinations.

# Select a destination.

Calling up alternative routes

The route is calculated in the following menu.

# Select Routes.

% You can save a received destination in the

# Select an alternative route ( / page 545).

favourites ( / page 553).

Starting route guidance

Deleting received destinations

# Select ¥ Let's go!.

# Delete a destination with E.

Example: detailed display

Calling up the detailed display with destination

1 Calls up alternative routes

address

# Select Delete all.

2 Calculates the route and starts route guid-

ance

# Pull the bar above 2 upwards.

Depending on the destination selection and

3 Selects a point of interest in the vicinity of the

availability, online content, for example ratings

destination

and weather information, is shown.

4 Destination address

If the destination is in a different time zone, a

The detailed display can contain additional

message is displayed.

entries, such as a three-word address from

what3words, online content

F167 0057 02

538 MBUX multimedia system

To share a destination: select Ç Share.

an intermediate destinations in the route over-

R The services "Navigation with Electric Intelli-

This option allows you to scan the displayed

view ( / page 544), that should be overwrit-

gence", "Display of charging stations" and

QR code.

ten with the new intermediate destination.

"Mercedes me Charge" are activated.

# To save a destination as a favourite: select

R To select a charging station: the Schedule

ß Favourite and then an option.

charging stops option is switched on in the

Select Í Replace.

multimedia system.

# To call up an Internet address: if a web

The selected destination address is set as a

address is available, select

new destination. Route guidance begins.

R For authentication at the charging station:

after activation in the Mercedes me Portal,

# To call the destination: if a telephone number

% If you call up the menu during route guidance,

you have concluded a charging contract with

is available, select Call.

more options are available:

your payment details with the respective con-

R To change the order of destinations, select

Searching for POIs in the vicinity of the destina-

tractual partners.

Move ( / page 544).

tion shown

R For authentication using the app: the

R To delete the destination, select Delete

Mercedes me App is installed on the external

# Select In the vicinity.

( / page 544).

device, e.g. tablet or smartphone.

# Search using categories, enter a search entry

R To cancel route guidance, select Cancel

R For charging stations without remote access,

or search for a personal POI ( / page 533).

route guidance.

you have purchased an RFID card for the con-

Adding an intermediate destination to the existing

tracting partner.

▌Paying for the charging process on a route with

route or starting a new route guidance

% This function is not available in all countries.

Mercedes me Charge (plug-in hybrid)

# Select ¦ Add.

The selected destination address is set as the

Requirements:

next intermediate destination. Route guidance

R The Mercedes me Charge service is available

begins.

and subscribed to in the Mercedes me Portal.

# There are already four intermediate destina-

tions: confirm the prompt with Yes and select

F167 0057 02

MBUX multimedia system 539

Multimedia system:

This charging function is not available in all

R Estimated charging costs and your available

countries.

energy volumes, if available

4 © 5 Navigation

# To select a charging station: tap on a symbol

R Display of available reviews and the ability to

% Observe the following information:

on the map for a charging station or on a

review with up to five stars

R Read the notes on charging the high-volt-

group of symbols for several charging stations.

R Availability prognosis

age battery ( / page 322).

# If a group of symbols is selected, select the

R Information on green charging

R Read the notes on charging the high-volt-

charging station from the list.

Mercedes-Benz provides high-quality certifi-

age battery at the charging station

The following information is displayed (if availa-

cates of origin to ensure that an equivalent

( / page 327) and ( / page 328).

amount of electricity from renewable sources

ble):

R Before selection of a charging station: the

is fed into the grid for charging processes car-

data for the charging stations is based on

R Name of the charging station operator

ried out via Mercedes me Charge.

the online content available from the

R Address of the charging station

respective third-party provider.

Calculate the route ( / page 537).

R Plug with availability and information about

R Observe the local information and condi-

charging power

% If the function is available, the start/stop of

tions.

the charging process can be selected.

R Opening times

% With the Plug & Charge charging function of

# To access a charging station remotely (start/

R Name of the charging station

Mercedes me Charge, you can charge the

stop): select a charging station in the map

R Travel time and distance of the charging sta-

vehicle at public Plug & Charge-enabled

menu of the app or the MBUX multimedia sys-

tion from the vehicle

charging stations. The charging process starts

tem.

immediately when the charging cable is plug-

R Authentication method

# Show the details using the widget (programme

ged into the charging station. No further

R Contact information of the charging station

symbol).

authentication is required. Communication

operator

between the vehicle and the charging station

R General costs and charging costs

takes place directly via the charging cable.

F167 0057 02

540 MBUX multimedia system

Select Start charging process.

If data for third-party providers is available,

Multimedia system:

The charging process starts. In addition, the

you will receive this information:

4 © 5 Navigation 5 Z 5 View

payment agreement saved with the third-party

R Overview of the charging process

# Activate Traffic restrictions.

provider is authorised.

The low emission zones along the route are

R Estimated cost

% Remote access is not available for some

shown on the digital map and in the route

% There may be differences between the costs

charging stations. In this case use your RFID

overview.

listed and the costs billed.

card to activate the charging process (if avail-

Before you enter a low emission zone, you will

You can watch an animation on this topic via the

able).

be shown a notification in the central display.

following link:

# If required, enter the PIN for personalisation.

Plug-in hybrid: the vehicle takes zones with

▌Switching low emission zones for the route on

# Confirm the action.

trafoc restrictions into account and drives

or off

electrically in these zones. These are low

# If required, select the connector ID from the

emission zones and in future also zero emis-

list shown.

Requirements

sion zones.

The selected charging cable connector is

R Mercedes me connect is available.

unlocked.

Route guidance is active:

R You have a Mercedes me connect user

# Start the charging process.

R When the vehicle enters a low emission

account and the vehicle is connected with the

The start of the charging process is shown.

zone, it switches to the Electric drive pro-

account.

gram. Electrical energy is reserved for low

# Select the Stop charging process display but-

R The "Trafoc Restriction Zones" service is avail-

emission zones ahead. Thus the vehicle

ton in the app.

able and activated in the Mercedes me Portal.

can switch to the Hybrid drive program

The charging process is ended.

The service is free of charge for three years

when it exits a zone.

Payment is processed automatically.

after registration.

F167 0057 02

MBUX multimedia system 541

Select Trailer mode.

Route guidance is not active:

The fuel range (purple) and the electric range

(white) are shown on the map as a closed line

A prompt is shown in the multimedia system.

R When the vehicle enters a low emission

around the current vehicle position.

zone, it switches to the Electric drive pro-

# Confirm the prompt.

In the following cases, there is no display on the

The arrival time at the destination takes into

gram.

account a reduced driving speed with trailer.

map:

% The Traffic restrictions function is switched

# To use online routes: switch on the option.

R The overall range is very large.

off:

R If the fuel level is less than 10 %.

R No low emission zones are shown on the

Taking trafoc information for the route into

map.

R If the electric range of the vehicle is less than

account

6 km.

R Plug-in hybrid: when the vehicle enters a

# Select Dynamic route guidance r.

low emission zone, there is no switch to

▌Selecting a route type

# Select one of the options.

another drive program.

Multimedia system:

Explanation of the options:

▌Overview of the Range on Map service (plug-in

4 © 5 Navigation 5 Z 5 Route

R Automatic

hybrid)

Trafoc reports via Live Trafoc Information are

Using trailer mode and online routes

The function is available under the following con-

taken into account ( / page 554).

The route is calculated as a fast route with a short

ditions:

journey time.

Live Trafoc Information and FM home screen

R The "Range on Map" service, which is subject

are not available in all countries.

Trailer mode is available if a trailer has been cou-

to a charge, is available and activated in the

pled with the vehicle. If available, you can select

R After asking

Mercedes me Portal.

online routes.

A prompt appears when a new route is detec-

R The Range option is switched on

% Trailer mode and online routes are not availa-

ted with a shorter journey time based on traf-

( / page 565).

ble in all countries and for all vehicles.

fic reports. You can continue to use the cur-

rent route or use the dynamic route instead

( / page 542).

F167 0057 02

542 MBUX multimedia system

R Off

Confirm the notification.

Avoiding or using toll roads

The use of toll roads requires a usage fee (toll).

No trafoc reports are taken into account for

To accept the new route: select Accept.

the route.

# Select Toll roads r.

# To maintain the current route: select Keep to

# Activate or deactivate Avoid all.

current route.

▌Calculating alternative routes

If the option is activated, the route avoids toll

Multimedia system:

▌Selecting route options

roads.

4 © 5 Navigation 5 Z 5 View

Multimedia system:

If the option is deactivated, the route takes toll

# Switch on Overview of route after start.

4 © 5 Navigation 5 Z 5 Route

roads into account.

Alternative routes are calculated for every

5 Avoid options

route.

# Select an option for Payment by cash or card

Avoiding or using route sections, e.g. motorways

▌Accepting a detour recommendation after a

or Electronic billing.

or ferries

Avoid: the route avoids toll roads with the

prompt

# Activate or deactivate the avoid option.

selected method of payment.

Avoid: the option is activated. The route avoids

Requirements:

Use: the route takes into account roads that

motorways, for example.

R After asking is switched on ( / page 541) in

require a toll corresponding with the payment

the Dynamic route guidance menu.

Use: the option is deactivated. The route takes

type selected.

motorways into consideration, for example.

R Route guidance is active.

Avoiding or using roads requiring a special toll

% The selected route options cannot always be

R There are trafoc reports for the current route.

sticker

taken into account. Therefore, a route may

If a new route with a shorter driving time is deter-

A vignette allows for the use of a route network

include a ferry, for instance, even though the

mined, the current and new routes will be shown.

Avoid ferries avoid option is enabled. A mes-

for a limited time period.

sage then appears and you will hear a corre-

If another application is active, a notification is

# Select Avoid vignette roads r.

sponding message.

hidden.

# Activate or deactivate Avoid all.

F167 0057 02

MBUX multimedia system 543

Switch individual countries on or off in the list.

Activate Detailed messages.

Avoiding areas

Avoid: the option is activated. The route avoids

If a driving instruction is available and there is

# Select Avoid areas r ( / page 562).

roads requiring a special toll sticker in the

a complex driving situation, you hear supple-

selected countries.

▌Selecting notifications for the route

mentary information, e.g. "In 200 m turn right

and continue to follow the major road". Addi-

Use: the option is deactivated. The route takes

Requirements:

tional driving instructions are issued for the

into account roads in the selected country

R For an audible indication when approaching a

route, for example on turning major roads.

which require you to pay a time-based fee

personal POI: the USB device contains per-

# Activate Announce street names.

(vignette).

sonal POIs.

The name of the street into which the vehicle

% These route options are not available in every

R The USB device is connected with the multi-

should turn is announced.

country.

media system.

% This option is not available in all countries and

Avoiding or using areas with low emission zones

R The category in which the personal POI

languages.

belongs is activated.

% The function is available when there is an

Switching trafoc announcements on or off

active internet connection.

Multimedia system:

# Activate or deactivate Announce traffic warn-

# Activate or deactivate Area with low emission

4 © 5 Navigation 5 Z

ings.

zones.

5 Messages & tones

If available, trafoc warnings are announced,

Avoid: the option is activated. The route avoids

e.g. before the end of trafoc jams that pose a

all low emission zones restricted for the vehi-

Switching navigation announcements on or off

risk.

cle. These are displayed in red on the map.

# Activate Reduced messages.

Audible indication when approaching a personal

Use: the option is deactivated. The restricted

If a driving instruction is available for a simple

POI

low emission zones for the vehicle are passed

change in direction, you hear a brief

through on the route. A warning is displayed

announcement, e.g. "turn right in 200 m". The

# Select Personal POIs.

before you drive into a low emission zone.

number of driving instructions along the route

is minimised.

F167 0057 02

544 MBUX multimedia system

Activate a category.

▌Planning routes

beneath that the current distance to the des-

When approaching a personal POI in the

tination and the chequered flag

Multimedia system:

selected category an audible indication will be

3 Alternative routes

4 © 5 Navigation 5 ª

issued.

4 Searches for parking

# Enter the intermediate destination

▌Displaying a route overview

5 Switches trafoc information display on or off

( / page 37).

6 Makes settings for View, Messages & tones

After entering the destination and new calcu-

Requirements:

and Route

lation of the route, the route overview is

R A destination is entered.

shown again. The route contains a new inter-

When route guidance is active, the destination

mediate destination.

Multimedia system:

and entered intermediate destinations are shown.

4 © 5 Navigation

% If there are already four intermediate destina-

Depending on the route, trafoc situation and avail-

tions, delete an intermediate destination

able data, further information is displayed:

( / page 544).

R Name, destination address

▌Editing a route with intermediate destinations

R Symbols for intermediate destination and des-

tination

Requirements:

R The destination and at least one intermediate

R Phone number (if available)

destination have been entered.

R Web address (if available)

Multimedia system:

R Trafoc information

4 © 5 Navigation

The route can include up to four intermediate des-

tinations.

Changing the order of the destinations

Example: route guidance is active

# Select one of the options.

# In the route overview, press and hold on a

1 Enters an address or POI

destination.

2 Destination and time of arrival

F167 0057 02

MBUX multimedia system 545

Move the destination with = or Ì.

% Motorway information shows the available

service facilities. After selecting symbols, e.g.

Tap on ø.

for car parks, service areas or motorway exits,

The editing mode is ended.

the POI is adopted as an intermediate destina-

Deleting a destination

tion or destination.

# In the route overview, press and hold on a

# Press the arrow at the bottom of the naviga-

destination.

tion window briefly.

# Tap on E.

# Swipe up or down.

The editing mode is ended.

# Select a route section.

The map section is displayed.

▌Displaying the route list

Example: route list

# To return to vehicle position: select Current

Multimedia system:

1 Upcoming manoeuvre with turning arrow, dis-

position.

4 © 5 Navigation

tance to manoeuvre, street number, street

name

▌Selecting an alternative route

# Tap on navigation window 7 on the digital

Ì Switches on navigation announcements

map ( / page 530).

Requirements:

. Switches off navigation announcements

R A route has already been created.

Including the following route sections on the

R The Overview of route after start option is

route to the destination

switched on ( / page 542).

2 Current vehicle position

The route sections are displayed in the navigation

window. The route list is updated during the jour-

ney.

F167 0057 02

546 MBUX multimedia system

Multimedia system:

R Avoid options based on the set route options

▌Activating a commuter route

4 © 5 Navigation 5 Other routes

R Driving time saved or lost compared with the

Requirements:

original route

R You have created a profile ( / page 497).

When the alternative routes have been calcu-

R The Allow destination suggestions option is

lated, display the route in the navigation win-

switched on ( / page 498).

dow by swiping to the right or left.

R The Commuter route option is switched on .

Changing route type

R The multimedia system has gathered sufocient

data in order to show destination suggestions.

# Select Filter.

R Routes have been learned for these destina-

# Switching the route type on or off.

tion suggestions.

Avoiding or using route options

R Route guidance is not active.

# Select Filter.

Example: alternative routes

% This commuter route is not available in all

# Switch the route options on or off

1 Original route is highlighted

countries.

( / page 542).

2 Alternative routes with indication of the differ-

Multimedia system:

ence in driving time

# Confirm the settings with Finished.

4 © 5 Navigation 5 Z 5 Route

# To start route guidance to the alternative

% In 2 a faster route may also be shown that is

# Activate Commuter route.

route: select Start.

considerably longer.

The navigation system automatically detects

# To select an alternative route on the map:

The following route information is displayed:

that the vehicle is on a commuter route.

touch any point on the alternative route.

R Driving time

For the daily commuter route, trafoc incidents

The alternative route is highlighted.

on the route are also reported when driving

R Time of arrival

without active route guidance.

R Distance to the destination

F167 0057 02

MBUX multimedia system 547

To select commuter route: select Start.

▌Starting the automatic service station search

Driving situation

Route guidance begins without spoken driving

The fuel level in the fuel tank reaches the reserve

Requirements

instructions.

fuel level.

R ATTENTION ASSIST is activated

The following notification is shown on the central

% A commuter route is suggested even with

( / page 368).

display: Fuel reserve Tap here to search for fill-

delays on the route.

R You are driving on a motorway.

ing stations..

# To delete a commuter route: select ¨.

R There are service stations along the route sec-

# Confirm the notification.

tion ahead.

▌Switching the automatic filling station search

The automatic filling station search begins.

on or off

The available filling stations along the route or

Driving situation

in the vicinity of the vehicle's current position

Multimedia system:

The following notification is shown on the media

are displayed.

4 © 5 Settings 5 Vehicle

display ATTENTION ASSIST Tap here to search

# Select a filling station.

for rest areas..

# Select Driving.

# Calculate the route with the filling station as

# Confirm the notification.

# Activate or deactivate Automatic filling sta-

an ¦ intermediate destination or as a

The service station search starts. The availa-

tion search.

¥ destination ( / page 537).

ble service stations along the route or in the

If Automatic filling station search is switched

vicinity of the vehicle's current position are

# If there are already four intermediate destina-

on, a notification appears in which the search

displayed.

tions: select Yes in the prompt.

for filling stations is started.

The selected filling station is entered in the

# Select a service station.

▌Starting an automatic filling station search

route overview at position 1. Intermediate des-

# Calculate the route with the service station as

tination 4 is deleted. Route guidance begins.

an ¦ intermediate destination or as a

Requirements

¥ destination ( / page 537).

R The automatic filling station search is activa-

ted ( / page 547).

F167 0057 02

548 MBUX multimedia system

If there are already four intermediate destina-

Renaming a route

Stopping recording

tions: select Yes in the prompt.

# Press on a route until a menu is shown.

# Press the white rectangle.

The selected service station is entered in the

# Select Rename.

# Select End recording.

route overview at position 1. Intermediate des-

tination 4 is deleted. Route guidance begins.

# Enter the name.

# Select OK.

Route guidance

▌Starting and editing a stored route

▌Notes on route guidance

▌Recording and storing a route

Requirements:

R A USB device with stored routes is connected

Requirements:

& WARNING Risk of distraction from operat-

with the multimedia system ( / page 620).

R A USB device is connected with the multime-

ing integrated communication equipment

R The route is stored in the "Routes" folder with

dia system ( / page 620).

while the vehicle is in motion

the GPS Exchange format (.gpx).

Multimedia system:

If you operate communication equipment inte-

Multimedia system:

grated in the vehicle when driving, you could

4 © 5 Navigation 5 ª

be distracted from the trafoc situation. This

4 © 5 Navigation 5 ª

# Press the double arrow in the destination

could also cause you to lose control of the

# Press the double arrow in the destination

input line until Stored routes is displayed.

vehicle.

input line until Stored routes is displayed.

# Select Stored routes.

# Only operate this equipment when the

# Select Stored routes.

trafoc situation permits.

Starting recording

Starting a saved route

# If you cannot be sure of this, stop the

# Select Start recording.

vehicle whilst paying attention to road

# Select a route.

A white rectangle is displayed.

and trafoc conditions and operate the

# Select Start: route guidance at start or Start:

The route is stored on the USB device.

equipment with the vehicle stationary.

current location.

Route guidance begins.

F167 0057 02

MBUX multimedia system 549

You must observe the legal requirements for the

If you do not follow the driving instructions or if

▌Changing direction overview

country in which you are currently driving when

you leave the calculated route, a new route is cal-

Changes of direction are shown in the following

operating the multimedia system.

culated automatically.

displays:

Route guidance begins once a route has been cal-

If, for example, the route is diverted or the direc-

R Detailed image of the junction

culated. The road and trafoc rules and regulations

tion of a one-way road has been reversed, driving

always have priority over multimedia system driv-

The display appears when you drive into a

instructions may deviate from the actual trafoc

ing instructions. Driving instructions are, for

junction.

situation.

example navigation announcements, changes in

R 3D image

Alternatives may be offered during route guid-

direction and lane recommendations.

ance, e.g. before passing a motorway exit road.

The display appears when driving on junction-

Changes in direction and lane recommendations

The additional driving time for the journey along

free, multi-lane roads, for example at motor-

are shown in the navigation window.

the motorway exit is shown.

way exits and motorway interchanges.

The following displays and functions are also avail-

For this reason, you must always observe road

able in the navigation window, for example:

and trafoc rules and regulations during your jour-

ney as well as the prevailing trafoc conditions.

R Route list

The route can differ from the ideal route, for

R Destination information

example in the event of roadworks or incomplete

R Trafoc information, e.g. length of trafoc jam,

digital map data.

delay

Notes on satellite reception

R Motorway facilities

The correct function of the navigation system

R Car park search

depends amongst other things on reception of the

R Emergency corridors

satellite system used. In certain situations satel-

lite reception can be impaired, malfunction or

even not be possible, e.g. in tunnels or in multi-

storey car parks.

F167 0057 02

550 MBUX multimedia system

navigation announcement is issued, e.g. "Pre-

pare to turn right".

The navigation window shows: the direction

information or the name of the road which is

to be turned into as well as the distance to the

change of direction.

R Announcement phase

The multimedia system announces the upcom-

ing change of direction, e.g. by announcing

"Turn right in 300 m".

Example: detailed image of the crossing with

Example: 3D image of the upcoming change

When the Auto zoom map orientation is

upcoming changes of direction

of direction

switched off ( / page 564), a detailed repre-

1 Name of the street to turn into

1 Manoeuvre point

sentation of the junction or a 3D image of the

2 Change of direction arrow (also on the map)

upcoming change in direction appears in the

3 Current vehicle position

Larger map scales show change of direction

navigation window.

points instead of change of direction arrows.

4 Current distance to the change of direction

R Change-of-direction phase

3 Current distance to the change of direction

The multimedia system announces the immi-

4 Current vehicle position

nent change of direction, e.g. by announcing

"Now turn right".

There are three phases when changing direction:

Example of 3D image: when the distance to

R Preparation phase

manoeuvre point 1 is shown with 0 m and

If there is enough time between the changes

the symbol for current vehicle position 4 has

of direction, the multimedia system prepares

you for the upcoming change of direction. A

F167 0057 02

MBUX multimedia system 551

reached manoeuvre point 1 the change in

If the digital map contains the relevant data, lane

shown in the route list. These include car parks,

direction is carried out.

recommendations are displayed in the navigation

service stations or motorway exits with service

window.

POIs, for example.

% Changes in direction are also displayed on the

Explanation of the displayed lanes:

The entries are sorted according to increasing dis-

driver display and head-up display.

tance from the current vehicle position.

R Recommended lane

▌Lane recommendations overview

# Select an entry.

In this lane, you will be able to complete both

# If several service facilities are available, select

the next change of direction and the one after

a service facility from the list.

that.

The destination address and the map position

R Possible lane

are shown.

In this lane, you will only be able to complete

# Calculate the route ( / page 537).

the next change of direction.

R Non-recommended lane

# Search for a POI in the vicinity.

In this lane, you will not be able to complete

the next change of direction without changing

# Use other functions, e.g. store the destination

lane.

address of the service facility.

Example: lane recommendations

During the change of direction, new lanes may be

1 Non-recommended lane (grey arrow)

▌Destination reached

added. Bus lanes are also shown.

2 Possible lane (white arrow)

Once the destination is reached, you will see the

% Lane recommendations are also displayed on

Í chequered flag. Route guidance will now be

3 Recommended lane (white arrow, blue back-

the driver display and head-up display.

complete. The navigation menu is shown.

ground)

▌Using motorway information

When an intermediate destination has been

This display appears for multi-lane roads.

When driving on the motorway, upcoming motor-

reached, you will see the intermediate destination

way facilities and available service facilities are

F167 0057 02

552 MBUX multimedia system

flag with the number of your Î intermediate

Switching navigation announcements on or off

Route guidance is active

destination. Route guidance is continued.

during a phone call

# During a navigation announcement, adjust the

# Press the © button on the steering wheel

volume on the steering wheel or on the con-

▌Switching navigation announcements on or off

on the right.

troller in the centre console ( / page 489).

Switching off

Switching audio fadeout on or off during naviga-

# During a navigation announcement, press the

# Tap on © in the media display.

tion announcements

Ì button on the steering wheel or control-

# Select Settings.

# Press the © button on the steering wheel

ler in the centre console.

# Select System.

on the right.

The Spoken driving recommendations have

been deactivated. message appears.

# Select Audio.

# Select Navigation & traffic announcements.

# Tap on © in the media display.

# Select Settings.

# Activate or deactivate Driving recommenda-

# In the route list for a driving manoeuvre

select . ( / page 545).

tions during call.

# Select System.

The symbol changes to Ì.

# To leave the menu: select G.

# Select Audio.

# Select Navigation & traffic announcements.

Switching on

▌Adjusting the volume of navigation announce-

Press the button on the steering wheel or on

# Activate or deactivate Audio fadeout during

ments

the controller in the centre console again.

navigation announcements.

Multimedia system:

# To leave the menu: select G.

4 © 5 Settings 5 System 5 Audio

# In the navigation window, select Ì for an

5 Navigation & traffic announcements

▌Repeating navigation announcements

upcoming driving manoeuvre.

# Select Driving recommendation vol..

The current navigation announcement is

Requirements:

# Set the volume.

played.

R A route has already been created.

# To leave the menu: select G.

The symbol changes to ..

F167 0057 02

MBUX multimedia system 553

R Route guidance is active.

locate the vehicle's current position on the digital

▌Managing previous destinations

map. The vehicle is off-road. Road not mapped

Multimedia system:

will be shown. Route guidance may be restricted.

4 © 5 Navigation 5 ª

4 © 5 Navigation

When the vehicle is back on a road known to the

# Select Previous destinations.

# In the navigation window, select . for an

multimedia system, route guidance continues as

# Select Ä for the last destination.

upcoming driving manoeuvre.

normal.

# Select Ì.

Saving the last destination as a favourite

The current navigation announcement is

Destination

# Press and hold on one of the previous destina-

repeated.

tions.

▌Saving the current vehicle position

A menu appears.

▌Cancelling route guidance

Multimedia system:

# To save as a favourite: select Save as favour-

4 © 5 Navigation

Requirements:

ite .

R A route has already been created.

# When the map is shown, tap on the ¥ cur-

# To save as "Home" address: select Home .

R Route guidance is active.

rent vehicle position.

# To save as "Work" address: select Work .

# Select Store position.

Show the navigation menu.

Deleting a previous destination

# To save as a favourite: select Save as favour-

Select ¤ in the navigation menu

ite .

# Select Previous destinations.

( / page 530).

# To save as "Home" address: select Home .

# For a last destination, select Ä.

▌Overview of off-road status during route guid-

# Select Delete.

# To save as "Work" address: select Work .

ance

Due to roadworks, for example, there may be dif-

ferences between the data on the digital map and

# Select Delete all.

the actual course of the road. In such cases, the

multimedia system will temporarily be unable to

F167 0057 02

554 MBUX multimedia system

Confirm the prompt.

Route guidance with current trafoc reports

% There may be differences between the trafoc

When all the favourites have been deleted,

reports received and the actual road and traf-

▌Trafoc information overview

Add favourite is available, for example.

fic conditions.

Current trafoc reports are received with the Live

If you do not want to transmit the vehicle position,

▌Editing destination suggestions

Trafoc Information subscription service.

you have the following options:

If the subscription has expired, then FM RDS-TMC

Requirements:

R You deactivate the service in the Mercedes

is available in selected countries.

R The Allow destination suggestions option is

me user account.

switched on ( / page 512).

% Live Trafoc Information is not available in all

R You have the service deactivated at a

countries.

R For the display of destination suggestions: the

Mercedes-Benz service centre.

The service must be registered in the Mercedes

multimedia system has gathered sufocient

me user account ( / page 555). This secures the

% Further hazard warnings are received using

data.

free-of-charge period of three years.

the Car-to-X service ( / page 557).

Multimedia system:

The service updates the trafoc situation via the

▌Showing information from the service provider

4 © 5 Navigation 5 ª

Internet connection at short, regular intervals.

for Live Trafoc Information

# Select Suggestions.

Information on the vehicle's position is regularly

Requirements

# Press and hold on a destination suggestion.

sent to Mercedes-Benz AG. The data is immedi-

R The vehicle is equipped with Live Trafoc Infor-

A menu appears.

ately rendered anonymous by Mercedes-Benz AG

mation.

and forwarded to the trafoc data provider. Using

# To cancel a destination suggestion: select Do

this data, trafoc reports relevant to the vehicle's

not suggest now or No longer suggest.

Multimedia system:

position are sent to the vehicle. The vehicle acts

# To save a destination suggestion: select Save

4 © 5 Apps 5 Mercedes me

as a sensor for the flow of trafoc and helps to

as favourite, Home or Work.

5 My services

improve the quality of the trafoc reports.

% Delete a destination suggestion from the

# Select Live Traffic.

favourites ( / page 536).

F167 0057 02

MBUX multimedia system 555

When the subscription for Live Trafoc Information

▌Extending a Live Trafoc Information subscrip-

Multimedia system:

has expired then in selected countries FM RDS-

tion

4 ©

TMC is available.

# If necessary, move the map ( / page 560).

Requirements:

▌Registering Live Trafoc Information

R The vehicle is equipped with Live Trafoc Infor-

The map shows the following trafoc information

mation.

depending on the activated settings:

Requirements:

R You have a Mercedes me user account.

R The vehicle is equipped with Live Trafoc Infor-

R Trafoc incidents

mation.

These are roadworks, road blocks and warning

Call up the Mercedes me website.

R You have a Mercedes me user account.

messages, for example.

Call up the Mercedes me user account.

When route guidance is active, the symbols for

Create a Mercedes me user account at:

# Switch to the Mercedes me Store via the

trafoc incidents will be shown in colour on the

A valid email

linked vehicle.

route. Off the route they are grey.

address is required for this.

# Select Live Trafoc Information.

R Warning messages

# Register the vehicle using the vehicle identifi-

# Select the renewal period.

cation number (VIN).

Warning messages are shown as the d

# Add the product to the shopping basket.

symbol.

# Connect the vehicle with your Mercedes me

# Accept the general and specific terms of use.

user account.

Trafoc safety information can be shown, e.g. if

Live Trafoc Information remains activated for

A code is sent to the multimedia system.

there are people on the carriageway.

the selected extension period. Activation

# Enter the code into the multimedia system.

If the vehicle approaches a danger area, for

begins on the date of extension.

example the end of a trafoc jam in a danger-

# Accept the general and specific terms of use.

▌Displaying trafoc information on the map

ous position, the Ë symbol is shown on

% Alternatively, you can have the connection

the map. If Announce traffic warnings is

completed at a Mercedes-Benz service

Requirements:

switched on and a message has been issued,

centre.

R Traffic incidents and Free-flowing traffic are

an additional announcement is made.

switched on ( / page 557).

F167 0057 02

556 MBUX multimedia system

R Trafoc flow information:

The delay

Trafoc jam (red line)

The length

Slow-moving trafoc (orange line)

The street name or the street number

Heavy trafoc (yellow line)

% During active route guidance, the total delay

Free-flowing trafoc (green line)

on the route is also displayed here:

R Display for trafoc delays on the current route

R in the navigation system in the navigation

module

The smallest value for the display for trafoc

delays is a minute.

R in other applications in the status line at

the top

▌Showing trafoc incidents on the route

Example: trafoc incidents on the route

Trafoc incident symbols are shown in the

1 Total delay or message that there are no

Requirements:

route overview and in the map. A trafoc inci-

delays along the route

R The Traffic incidents display is switched on

dent symbol is, for example Ò for road-

2 Switches trafoc information display on or off

( / page 557).

works.

3 Calls up settings for View, Messages & tones

In the map several trafoc incidents may be

Multimedia system:

and Route

shown on top of each other. The trafoc inci-

4 © 5 Navigation

dent symbol shows a plus sign.

If there are any delays along the route, these are

If there are trafoc incidents on the route, these

If available, the street number can be

shown in the route overview together with the fol-

are shown on the map and in the route overview.

replaced by a street name or both the name

lowing information:

and number.

% With the MBUX Voice Assistant you can

R Trafoc jam section: red bars

inform yourself about trafoc incidents on your

% If a message about forming an emergency

R Slow-moving trafoc: orange bar

route. Ask, for example How is the traffic on

corridor has been issued, Emergency corridor

my route? or How is the traffic at home?. A

R Heavy trafoc: yellow bar

is shown in the navigation window.

voice output is issued.

R For each section:

F167 0057 02

MBUX multimedia system 557

To see all of the trafoc incidents on the route,

▌Switching the trafoc information display on

% Car-to-X-Communication is available in selec-

swipe to the right or left.

ted countries.

Multimedia system:

The route section is highlighted on the map.

4 © 5 Navigation 5 Z

The communication module automatically estab-

# To show detailed information in the route over-

lishes an Internet connection once the vehicle is

# Select View.

view: tap on a display in the route overview.

switched on. If there are any hazard warnings,

# Traffic .

The detailed information is shown, for example

they will be provided shortly thereafter. Depend-

the road section and the direction.

ing on the mobile phone connection, provision

# Activate Traffic incidents and Free-flowing

takes place from within a second up to about a

traffic.

Calling up detailed information on the map

minute.

Trafoc incidents, for example roadworks, local

# Tap on trafoc flow information on the map,

area reports (e.g. fog) and warning messages,

Benefits of Car-to-X-Communication:

e.g. a red line for a trafoc jam section.

are shown on the route.

R Dangers are automatically detected by the

The detail information is displayed.

vehicle or can be reported by the driver. These

# If several lines are shown on top of the other,

Car-to-X-Communication

are then sent to vehicles with Car-to-X-Com-

then select an item of trafoc flow information

munication in the immediate vicinity.

from the list.

▌Car-to-X-Communication overview

R If available, current details relating to hazard

The following requirements apply for the Car-to-X-

Showing trafoc incidents on the map

spots near the vehicle's current position are

Communication service:

received.

# Tap on a trafoc incident symbol.

The detail information is displayed.

R The vehicle is equipped with an MBUX multi-

This gives you sufocient time to adapt your

media system with navigation function.

driving style to the trafoc conditions.

# Several trafoc incidents are in the immediate

vicinity: tap on the top trafoc incident symbol

R There is a subscription for the Live Trafoc

The use of Car-to-X-Communication requires the

and select from the list of trafoc incidents.

Information service.

regular transmission of vehicle data to Mercedes-

R The Car-to-X-Communication service is activa-

Benz AG. The data is then immediately pseudony-

ted in your Mercedes me user account.

mised by Mercedes-Benz AG. The vehicle data is

F167 0057 02

558 MBUX multimedia system

deleted after an appropriate amount of time has

R Hazards reported manually

Route guidance with augmented reality

elapsed (several weeks) and is not stored perma-

R Vehicle with active hazard warning light

▌Overview of route guidance with augmented

nently.

R Roadworks

reality

% Data which serves as identification is

R Additional hazards (if available)

replaced during the pseudonymisation proc-

& WARNING Risk of accident and injury as a

ess. In this way, your identity is protected

% If Announce traffic warnings is switched off

result of distraction, incorrect depiction or

against access by unauthorised third parties.

( / page 543), voice output can indicate a

wrong interpretation of the display

danger area.

▌Displaying hazard warnings

The camera image of the augmented reality

Multimedia system:

▌Sending hazard warnings

display is not suitable as a guide for driving.

4 © 5 Navigation

# Always keep an eye on the actual trafoc

Reporting hazards manually

situation.

If hazard warnings are available these can be

% Automatically detected hazard warnings are

shown as symbols on the map. The display

# Avoid extended observation of the cam-

sent by the vehicle.

depends on the settings for the Traffic incidents

era image.

# When the map is shown, tap on the ¥ cur-

option.

rent vehicle position.

During route guidance with augmented reality a

# Set the option via Z ( / page 557).

The Position menu is shown.

camera image with the real trafoc scene is shown

If the option is activated, all of the symbols are

in the media display before a turning manoeuvre.

# Select Report traffic incident.

shown.

The camera image includes additional informa-

A prompt is shown.

If the option is deactivated, the symbols are

tion, for example arrows indicating a change of

# Select Yes.

only shown when there is a hazard warning.

direction.

The Thank you for supporting accident pre-

The following hazards may be shown on the map:

If the options are switched on and this additional

vention! message appears.

R Accidents and breakdowns

information is available, road names and house

numbers are displayed ( / page 559).

R Slippery roads, fog, crosswinds and heavy rain

F167 0057 02

MBUX multimedia system 559

▌Activating route guidance with augmented real-

The video image includes additional informa-

tion.

ity

▌Showing property information for route guid-

& WARNING Risk of accident and injury due

ance with augmented reality

to imprecise positioning of additional

information

Requirements:

R Augmented reality is activated ( / page 559).

The additional information from the augmen-

ted reality display may be inaccurate and is

Multimedia system:

not a substitute for observing and assessing

4 © 5 Navigation 5 Z

the actual driving situation.

1 House number

# Select View.

# Always keep an eye on the actual trafoc

2 Street name

situation when carrying out all driving

# Select Augmented reality video.

3 Change of direction arrow

manoeuvres.

# Activate Street names and House numbers.

During route guidance, the activated options

Route guidance with augmented reality will not be

Multimedia system:

are shown as additional information in the

available in some situations, e.g. in the event of

4 © 5 Navigation 5 Z

camera image.

poor satellite reception or roads that have not

been digitised.

# Select View.

Route guidance with augmented reality is not

# Select Augmented reality video.

available in all countries.

# Activate or deactivate Augmented reality

You can watch an animation on this topic via the

video.

following link:

The camera's video image is shown on the

media display before a turning manoeuvre.

F167 0057 02

$560 MBUX multimedia system▌Moving the mapActivate D or deactivate E OverviewMap and compass#of route after system:▌Setting the map scaleIf the option is enabled, the map shows the full4 © 5 NavigationMultimedia system:route after route guidance is started and, if# When the map is displayed, swipe in any direc-4 © 5 Navigationavailable, all alternative with one finger on the media display.▌Selecting POI symbols for the map displayZooming inThe following functions are available:# When the map is shown, tap twice quickly withMultimedia system:one finger on the media display.R Selecting a destination on the map4 © 5 Navigation 5 Z( / page 536).orPOIs include restaurants and hotels, for example.R Selecting a POI ( / page 533).# Move two fingers apart on the media are displayed as symbols on the map. NotR Showing trafoc incidents on the mapall POIs are available in all out( / page 556).Personal POIs are destinations which you have# Tap with two fingers on the media on a USB device, for reset the map to the current vehicle posi-or#tion: select \ Centre .% The display of POI symbols on the map can be# Move two fingers together on the media dis-activated or deactivated as a .▌Switching the route overview after start on or# Select % You can set the unit of measurement of the# Select POI symbols on map scale ( / page 512).Multimedia system:# Switch on Hide all points of interest.4 © 5 Navigation 5 ZWhen the option is switched on, the POI sym-# Select for all categories are shown on the mapaccording to the settings in the POI catego-ries.F167 0057 02$

560 MBUX multimedia system

▌Moving the map

Activate D or deactivate E Overview

Map and compass

of route after start.

Multimedia system:

▌Setting the map scale

If the option is enabled, the map shows the full

4 © 5 Navigation

Multimedia system:

route after route guidance is started and, if

# When the map is displayed, swipe in any direc-

4 © 5 Navigation

available, all alternative routes.

tion with one finger on the media display.

▌Selecting POI symbols for the map display

Zooming in

The following functions are available:

# When the map is shown, tap twice quickly with

Multimedia system:

one finger on the media display.

R Selecting a destination on the map

4 © 5 Navigation 5 Z

( / page 536).

POIs include restaurants and hotels, for example.

R Selecting a POI ( / page 533).

# Move two fingers apart on the media display.

These are displayed as symbols on the map. Not

R Showing trafoc incidents on the map

all POIs are available in all countries.

Zooming out

( / page 556).

Personal POIs are destinations which you have

# Tap with two fingers on the media display.

saved on a USB device, for example.

To reset the map to the current vehicle posi-

tion: select \ Centre .

% The display of POI symbols on the map can be

# Move two fingers together on the media dis-

activated or deactivated as a favourite.

play.

▌Switching the route overview after start on or

# Select View.

off

% You can set the unit of measurement of the

# Select POI symbols on map r.

map scale ( / page 512).

Multimedia system:

# Switch on Hide all points of interest.

4 © 5 Navigation 5 Z

When the option is switched on, the POI sym-

# Select View.

bols for all categories are shown on the map

according to the settings in the POI catego-

ries.

F167 0057 02

MBUX multimedia system 561

% If the conditions are fulfilled, the POI symbols

To issue a signal when approaching: activate

If the option is enabled, the map scale is per-

are shown with current online information

Visual warning and Acoustic notification.

manently displayed on the map.

( / page 565).

The option also influences the display on the

Resetting the POI symbol display

driver's display.

Switching display of categories for quick-access

# In the menu, select Reset POIs.

R Altitude

on or off

The settings are reset to the standard set-

R Next junction

tings.

# Switch a category on or off in the menu.

If the option is switched on and the journey

▌Selecting the display of additional information

Selecting categories

continues without route guidance, the name of

on the map

# In the menu, select Other categories r.

the next intersecting street will be displayed in

Multimedia system:

# Activate or deactivate Show all.

the navigation window.

4 © 5 Navigation 5 Z

When the option is switched on, the POI sym-

▌Displaying the map version

bols for all categories are shown on the map.

# Select View.

Multimedia system:

# Select Show additional information.

4 © 5 Navigation 5 Z

# Select r the categories.

# Switch the options on or off.

# Select View.

# Activate or deactivate the categories.

The following options are available:

# Select Map data version.

The POI symbols for the selected categories

R Current street

The detail information is displayed.

are shown on the map.

If the option is enabled, it will be displayed in

% The online map update service from

Selecting personal POI categories

the navigation window.

Mercedes me connect can be used to update

# In the menu, select Personal POIs r .

the map data ( / page 37).

R Scale

A message is shown in the media display

# Select r a category.

If the option is switched off, the map scale is

when a new map version is available.

# Activate or deactivate Display on the map.

only displayed on the map when zooming.

F167 0057 02

562 MBUX multimedia system

% Information about new versions of the digital

Select a.

Taking the area for the route into account

map can be obtained from a Mercedes-Benz

The area is entered into the list.

# Select the area in the list.

service centre.

Starting using destination search

# Activate Avoid area.

▌Overview of area avoidance on the route

If route guidance is active, a new route is cal-

# Select Via address entry.

You can define areas along a route that you would

culated.

# Enter the address ( / page 37).

like to avoid.

If there is no route yet, the setting is carried

# Select the destination in the list.

Motorways or multi-lane expressways that pass

over to the next route guidance.

The map appears. The area is saved.

through an area to be avoided may be included in

The route can include an area that is to be

the route despite being blocked.

▌Changing an area to be avoided

avoided in the following cases:

Multimedia system:

▌Avoiding a new area for the route

R The destination is located in an area that is

4 © 5 Navigation 5 Z 5 Route

Multimedia system:

to be avoided.

5 Avoid areas

4 © 5 Navigation 5 Z 5 Route

R The route includes motorways or multi-

# Select an area in the list.

lane expressways which pass through an

5 Avoid areas

area to be avoided.

# Select Edit.

# Select Avoid new area.

R There is no practical alternative route.

# To move an area on the map: swipe in any

Starting using the map

direction on the media display.

▌Deleting an area to be avoided

# Select Using map.

Multimedia system:

Changing the size of the area

A red rectangle appears. This designates the

4 © 5 Navigation 5 Z 5 Route

area that should be avoided.

# Move two fingers apart or together on the

5 Avoid areas

media display.

# Move the map ( / page 560).

# Select a.

# Set the map scale ( / page 560).

Deleting an area to be avoided

The area is entered into the list.

# Select an area in the list.

F167 0057 02

MBUX multimedia system 563

Select Delete.

Follow the menu path My Mercedes Me account

Online map update

> My vehicles > Selection of car > Online Map

Confirm the prompt with Yes.

Requirements:

Update. Select the regions to be downloaded to a

R Mercedes me connect is available.

Deleting all areas to be avoided

storage medium.

R You have a Mercedes me user account.

# If at least two areas to be avoided are set,

After the map data has been copied, connect the

select Delete all.

R The Online Map Update service is available for

storage medium with your vehicle. Select the noti-

your region.

fication with information about a new version of

# Confirm the prompt with Yes.

the map data and start the installation. After the

R The service has been activated.

▌Map data update overview

MBUX multimedia system has been restarted, the

% The Online Map Update service is only availa-

updated map data is used.

As the content of a digital road map has a short

ble in certain countries.

life, outdated data may have a negative effect on

▌Overview of map data

all navigation functions. For the best MBUX navi-

Installation takes place in the background as an

If map data is reinstalled in a vehicle, no activa-

gation experience, you should install all of the

automatic map update.

tion code needs to be entered.

map updates offered by Mercedes-Benz.

The MBUX multimedia system installs all of the

For map data purchased as data media, the

The following options are available for the update

available map updates for the European regions in

enclosed activation code must be entered after

of map data:

which the vehicle is located or is moved.

starting the installation.

The online map update is activated at the latest

R Online map update

Activation codes are only ever valid for one vehi-

after the next time the vehicle is switched on.

R Updates from the Mercedes me Portal

cle.

R Update at a Mercedes-Benz service centre

Updates from the Mercedes me Portal

In the event of the following problems, please

The map data for several regions can also be

Additional costs can be incurred in this proc-

contact a Mercedes-Benz service centre:

updated manually. Log in with your Mercedes me

ess.

R The multimedia system does not accept the

user account at:

activation code.

R You have lost the activation code.

F167 0057 02

564 MBUX multimedia system

▌Displaying the compass

▌Displaying Qibla

% The automatically selected map scale can be

changed manually. After a few seconds, this is

Multimedia system:

automatically reset.

4 © 5 Navigation

When the option is activated, no detailed dis-

# When the map is shown, tap on the ¥ cur-

play of the junction or a 3D image is shown in

rent vehicle position until the Position menu is

the navigation window during an upcoming

shown.

driving manoeuvre.

# Select Compass.

# Select Alerts.

▌Displaying the satellite map

The arrow on the compass shows the direc-

The compass display shows the following

Multimedia system:

tion to Mecca in relation to the current direc-

information:

4 © 5 Navigation 5 Z

tion of travel.

R The current direction of travel with bearing

# Select View.

The number of satellites received is shown.

(360° format) and compass direction

# Activate or deactivate Satellite map.

% This function is not available in all countries.

R Longitude and latitude coordinates in

When Satellite map is selected, they are dis-

degrees, minutes and seconds

▌Setting the map scale automatically

played at the following map scales:

R Number of satellites from which a signal

Multimedia system:

can be received

R On-board maps

4 © 5 Navigation 5 Z

The satellite maps are displayed in map

The information is not available in every country.

# Select View.

scales from 2 km.

# Activate D Auto zoom.

R Online maps

When the option is switched on, the map scale

The satellite maps are displayed in high-

is set automatically depending on your driving

resolution map scales from 10 m.

speed and the type of road.

When Satellite map is not selected, no satel-

lite maps are displayed.

F167 0057 02

MBUX multimedia system 565

% The satellite maps for these map scales are

Multimedia system:

When the lower reserve capacity is reached then

not available in all countries.

the range display on the map is switched off.

4 © 5 Navigation 5 Z

% The range display on the map is not available

▌Displaying the range

in all countries.

Requirements:

▌Displaying online map contents

R There is an Internet connection.

R Mercedes me connect is available.

Requirements:

R There is an Internet connection.

R You have a Mercedes me user account.

R Mercedes me connect is available.

R The vehicle is connected with the user

account and you have accepted the Mercedes

R You have a Mercedes me user account.

me connect terms of use.

R The vehicle is connected with the user

Further information can be found at:

account and you have accepted the Mercedes

1 Display of the total range

me connect terms of use.

R The service is available and has been activa-

Further information can be found at:

Select View.

ted.

Range .

R The service is available and has been activa-

The range is shown on the map with the following

ted.

displays:

Multimedia system:

R For petrol and diesel vehicles: green display

4 © 5 Navigation 5 Z

R For hybrid vehicles:

# Select View.

Total range: green display 1

Electrical range: blue display

F167 0057 02

566 MBUX multimedia system

Switch on an online service, e.g. Weather.

▌Selecting parking options

Take the modified vehicle height in the

Current weather information is displayed on

case of roof superstructures or other

the navigation map, e.g. temperature or cloud

* NOTE Vehicle damage due to failure to

carrier systems into account.

cover.

observe local information and parking

conditions

The service information is not shown in all

% This service is not available in all countries.

map scales, e.g. weather symbols.

The data is based on the information provided

▌Displaying parking options on the map

% The display of online map content is not avail-

by the respective service providers.

able in all countries.

Requirements:

Mercedes-Benz does not guarantee the accu-

R Navigation Services is activated in your

racy of the information provided in relation to

Mercedes me user account.

the car park or parking area.

Parking service

R The parking service is part of the scope of the

# Always observe the local information and

▌Notes on the parking service

Navigation Services.

conditions.

Multimedia system:

* NOTE Vehicle damage due to failure to

Requirements:

4 © 5 Navigation 5 Z

observe the maximum permissible clear-

R Navigation Services is activated in your

ance height

# Switch on Parking.

Mercedes me user account.

The parking options within the vicinity of the

If the vehicle height exceeds the maximum

R The parking service is part of the scope of the

current vehicle position are shown.

permissible clearance height, the roof and

Navigation Services.

other vehicle parts may be damaged.

R Parking is activated ( / page 566).

# Please observe the indicated maximum

Multimedia system:

clearance height.

4 © 5 Navigation

# If the vehicle exceeds the permissible

clearance height, do not drive in.

# Tap on j on the map.

F167 0057 02

MBUX multimedia system 567

the need for observation of the actual

▌Prior booking of a parking space

circumstances.

In the route overview, select j Parking

Requirements:

spaces ( / page 544).

R Available payment options (Mercedes pay,

R Navigation Services is activated in your

# Select the search position and search filter,

coins, bank notes, cards)

Mercedes me user account.

e.g. Near destination and Multi-storey car

R Details on parking tariffs

R The parking service is part of the scope of the

parks.

R Number of available parking spaces

Navigation Services.

The map shows car parks suited to the selec-

R Payment method (e.g. at parking meters)

ted settings.

R You have registered with your payment details

for the payment of parking in the Mercedes

R Services/facilities at the parking option

# Select a parking option.

me Portal with Mercedes pay and the respec-

R Telephone number

The following information is displayed (if avail-

tive contract partner.

able):

# Calculate the route ( / page 537).

R Parking is activated ( / page 566).

R Destination address, distance from current

The following functions can be used (if availa-

% This option is not available in all countries.

vehicle position and arrival time

ble):

Multimedia system:

R Information on the car park, e.g.

R Searching for POIs in the vicinity.

4 © 5 Navigation

Opening times

R Saving the destination.

# Select a parking option on the map.

Parking charges

R Placing a call at the destination.

# If a parking space available to book has been

Current occupancy

R Sharing the destination via the QR code.

selected, select Book parking space.

Maximum parking time

R Calling up the web address.

# Select the desired booking period. Take note

Maximum access height

R Showing the destination on the map.

of the cancellation conditions.

The maximum access height shown by

If the parking space is available for the selec-

the parking service does not replace

ted period, the price will be shown.

F167 0057 02

568 MBUX multimedia system

Press a to confirm.

cannot be cancelled, this will already be

Select Payment.

shown to you during the booking procedure.

Once the vehicle has reached a parking posi-

In the booking overview, confirm with Book.

tion with payment function and the vehicle is

▌Paying parking charges

# If required, enter the Mercedes me PIN.

switched off, a message appears. Using this

The parking space will be booked in the back-

message you can pay from the vehicle and

Requirements:

ground.

start the payment process.

R Navigation Services is activated in your

A booking confirmation including a car park

Mercedes me user account.

Starting a payment procedure

ticket will be sent to your registered email

R The parking service is part of the scope of the

address.

# Acknowledge the message.

Navigation Services.

# Please note the maximum parking period dis-

Making use of or cancelling the booking

R You have registered with your payment details

played and any existing additional limitations.

# Start the Mercedes me App on your smart-

for the payment of parking in the Mercedes

If required, a message will inform you about

phone.

me Portal with Mercedes pay and the respec-

the necessity of displaying information con-

tive contract partner.

# Open Menu.

firming the online payment for the parking

R Parking is activated ( / page 566).

space.

# Select My transactions.

# Select Start the payment process.

# Select Parking transactions.

% This option is not available in all countries.

# If required, enter the Mercedes me PIN.

# Select the desired booking.

Multimedia system:

# To make use of the booking: select Show car

# Press a to confirm.

4 ©

park ticket.

The successful start of your parking transac-

# Select a parking option on the map.

tion is shown.

# If a car park that can be paid for has been

# Complete the booking with OK.

# To cancel the booking: select Cancel booking.

selected, scroll down in the parking details.

# To cancel a parking transaction: after receiv-

% If possible, a parking space booking can be

ing the confirmation request, select Cancel.

cancelled up to the stated time. If a booking

Minimum charges may be incurred.

F167 0057 02

MBUX multimedia system 569

Ending a parking transaction

energy supply processes via the USB

The legal requirements relating to operation

interface.

and use of the dashcam can vary depending

# Stop the active transaction using the

on the country in which the dashcam is oper-

R USB storage devices may be damaged if

Mercedes me app.

ated.

often or permanently overwritten at high

You receive a summary of the procedure and

speed. Mercedes-Benz recommends a

the costs.

This function is not permitted in all countries.

high-quality external SSD drive.

If an uncompleted parking transaction is

# Before using the dashcam, read up on

The abbreviation SSD stands for Solid

detected for your vehicle as you continue your

the content of the legal regulations, in

State Drive.

journey, a message will appear asking whether

particular the data protection require-

you would like to end it.

ments in the respective country of use.

% The file size and therefore the duration of sin-

gle recording is limited by the limitations of

# Acknowledge the message.

# Observe the legal regulations, in particu-

the USB flash drive format. So FAT32 format-

When the parking transaction is stopped suc-

lar the data protection requirements.

ted USB flash drives do not allow files larger

cessfully, another message appears with the

than 4 GB, for example.

details about your completed parking.

% Observe the following instructions for safe

When the file size is reached, the recording

operation:

stops and you receive a notification.

Dashcam

R Only use FAT32 or exFAT formatted USB

% The following functions are available in the

storage devices.

▌Notes on the dashcam

Gallery app:

R Use USB-IF certified USB storage devices.

R Switching write protection on or off

* NOTE Risk of legal consequences due to

USB-IF is a non-profit corporation and

R Deleting video files

violation of legal regulations and data pro-

stands for USB Implementers Forum.

tection provisions

Based on the USB specification, USB-IF

Additional information about the Gallery app

certifies, for example, USB versions, cor-

( / page 600).

You are legally responsible for operation and

responding cables and plugs as well as

use of the dashcam functions.

F167 0057 02

570 MBUX multimedia system

▌Selecting a USB device for a video recording

Multimedia system:

A message may appear in the following cases:

with the dashcam

4 © 5 Apps 5 Dashcam

R The camera is not functional, the Camera

unavailable message appears.

# If several USB devices are connected with the

Requirements:

multimedia system, select a USB device

Have the camera checked in a Mercedes-Benz

R At least one USB device is connected with the

( / page 570).

service centre.

multimedia system ( / page 620).

If no USB device is selected, a selection is

R If the country border indication has been

Multimedia system:

made automatically when recording starts.

switched on ( / page 571).

4 © 5 Apps 5 Dashcam

# To select recording mode: select Loop record-

R If an outdoor recording is started with the

ing.

# Select the USB symbol.

camera app during a dashcam recording, the

Loop recording continuously records short

# Select the USB device.

dashcam recording pauses and resumes auto-

video files. When the memory is full, recording

matically after the camera recording is fin-

% When USB devices contain multiple partitions,

is continued automatically. In doing so, the

ished. A notification to this effect is displayed.

recorded video files are not always displayed

oldest video file is written over.

in the recording list.

▌Starting or stopping individual recordings with

# To start: select Start recording.

Mercedes-Benz recommends that you use

the dashcam

The length of the recording is shown. The Do

USB devices with one partition.

not remove the storage medium during

Requirements

▌Starting or stopping a loop recording with the

recording. Before removing the storage

R For recording and saving a video file: a USB

medium, eject it first. message appears. The

dashcam

device is connected with the multimedia sys-

video file is stored on the USB device.

tem ( / page 620).

Requirements:

# To end: select End recording.

R For recording and saving a video file: a USB

R The vehicle is switched on.

% In some countries, geo-coordinates (longitude

device is connected with the multimedia sys-

and latitude) are shown in the video image.

tem ( / page 620).

For technical reasons, the geo-coordinates

R The vehicle is switched on.

may show greater inaccuracies.

F167 0057 02

MBUX multimedia system 571

Multimedia system:

A report may appear in the following cases:

Multimedia system:

4 © 5 Apps 5 Dashcam

R Individual recording: the memory is full or

there are only a few minutes recording time

# If several USB devices are connected with the

# Select Z.

available. The video recording stops or will be

multimedia system, select a USB device

Receiving notifications after passing a border

stopped imminently.

( / page 570).

crossing

If no USB device is selected, a selection is

Change the USB device or delete a video file.

made automatically when recording starts.

# Switch on National border alert .

R The camera is not functional, the Camera

A message is shown if video is being recorded

# To select recording mode: select Individual

unavailable message appears.

and the vehicle passes a border.

recording.

Have the camera checked in a Mercedes-Benz

Individual recording stops recording when the

% This function is not available in all countries.

service centre.

memory limit is reached. An individual record-

R If the country border indication has been

Starting automatic video recording

ing is automatically protected against being

switched on ( / page 571).

overwritten.

# Select Automatic loop recording.

R If an outdoor recording is started with the

# To start: select Start recording.

# Switch on Automatic loop recording.

camera app during a dashcam recording, the

The length of the recording is shown. The Do

When the vehicle is started, video recording

dashcam recording pauses and resumes auto-

not remove the storage medium during

starts automatically.

matically after the camera recording is fin-

recording. Before removing the storage

% This function is not available in all countries.

ished. A notification to this effect is displayed.

medium, eject it first. message appears. The

video file is stored on the USB device.

▌Configuring dashcam settings

# To end: select End recording.

Requirements:

% In some countries, geo-coordinates (longitude

R A USB device is connected with the multime-

and latitude) are shown in the video image.

dia system ( / page 620).

For technical reasons, the geo-coordinates

may show greater inaccuracies.

F167 0057 02

572 MBUX multimedia system

Telephone

and hit vehicle occupants. In addition, cup

& WARNING Risk of accident from operating

holders, open stowage spaces and mobile

mobile communication equipment while

Telephony

phone receptacles cannot always retain all

the vehicle is in motion

▌Notes on telephony

objects within.

Mobile communication devices distract the

There is a risk of injury, particularly in the

driver from the trafoc situation. This can also

& WARNING Risk of distraction from operat-

event of sudden braking or a sudden change

cause the driver to lose control of the vehicle.

ing integrated communication equipment

in direction.

# As a driver, only operate mobile commu-

while the vehicle is in motion

# Always stow objects so that they cannot

nication devices when the vehicle is sta-

If you operate communication equipment inte-

be thrown around in such situations.

tionary.

grated in the vehicle when driving, you could

# Always make sure that objects do not

# As a vehicle occupant, use mobile com-

be distracted from the trafoc situation. This

protrude from stowage spaces, luggage

munication devices only in the designa-

could also cause you to lose control of the

nets or stowage nets.

ted area, e.g. in the rear passenger com-

vehicle.

partment.

# Close the lockable stowage spaces

# Only operate this equipment when the

before starting a journey.

trafoc situation permits.

You must observe the legal requirements for the

# Always stow and secure heavy, hard,

# If you cannot be sure of this, stop the

country in which you are currently driving when

pointed, sharp-edged, fragile or bulky

vehicle whilst paying attention to road

operating the multimedia system and mobile com-

objects in the boot/load compartment.

and trafoc conditions and operate the

munication equipment in the vehicle.

equipment with the vehicle stationary.

Observe the additional information on stowing

& WARNING Risk of injury due to objects

mobile communications devices correctly:

being stowed incorrectly

R Loading the vehicle ( / page 202)

If objects in the vehicle interior are stowed

incorrectly, they can slide or be thrown around

F167 0057 02

MBUX multimedia system 573

Further information can be obtained from a

R Two mobile phones are connected with the

7 Calls up devices

Mercedes-Benz service centre or at:

multimedia system via Bluetooth ® (two phone

8 Numerical pad

mode) ( / page 574).

9 Starts contact search

You can use all the functions of the multi-

▌Telephone menu overview

Bluetooth ® profile overview

media system with both mobile phones.

Function

Bluetooth ® profile of

% Irrespective of this, Bluetooth ® audio func-

the mobile phone

tionality can by used with any mobile phone

( / page 620).

PBAP (Phone Book

Contacts are automat-

▌Information on telephony

Access Profile)

ically displayed in the

multimedia system

The following situations can lead to the call being

disconnected while the vehicle is in motion:

MAP (Message Access Message functions

Profile)

can be used

R There is insufocient network coverage in the

area

HFP (Hands Free

Wireless telephony is

1 Bluetooth ® device name of the currently con-

R You move from one transmission/reception

Profile)

available

nected mobile phone/of the mobile phone

station to another and no communication

▌Telephony operating modes overview

channels are free

2 Bluetooth ® device name of the other currently

connected mobile phone/of the mobile

R The SIM card used is not compatible with the

Depending on your equipment, the following tel-

phone

network available

ephony operating modes are available:

3 Signal strength of the mobile phone network

R A mobile phone with "Twincard" is logged into

R A mobile phone is connected to the multime-

4 Battery status of the connected mobile phone

the network with the second SIM card at the

dia system via Bluetooth ® ( / page 574).

same time

5 Options

6 Messages

F167 0057 02

574 MBUX multimedia system

The multimedia system supports calls in HD

▌Connecting a second mobile phone (two phone

Authorising a mobile phone

Voice ® for improved speech quality. A require-

mode)

# Select a mobile phone.

ment for this is that the mobile phone and the

A code is displayed in the multimedia system

Requirements

mobile phone network provider of the person you

and on the mobile phone.

R At least one mobile phone is already connec-

are calling support HD Voice ® .

# If the codes match: confirm the code on the

ted to the multimedia system via Bluetooth ® .

Depending on the quality of the connection, the

mobile phone.

voice quality may fluctuate.

Multimedia system:

% For older mobile phone models, enter a 1 to

4 © 5 Phone 5 Z 5 Devices

▌Connecting a mobile phone

16-digit number code on the mobile phone

5 Devices

and on the multimedia system for authorisa-

Requirements:

tion.

# Select Connect new device.

R Bluetooth ® is activated on the mobile phone

% Up to 15 mobile phones can be authorised on

# Select the mobile phone.

(see the manufacturer's operating instruc-

the multimedia system.

tions).

# In some cases, if the query appears, confirm

Authorised mobile phones are reconnected

the selection of the mobile phone pair with the

R Bluetooth ® is activated on the multimedia sys-

automatically.

Device name 1 + Device name 2 option.

tem ( / page 509).

% The connected mobile phone can also be

The selected mobile phone is connected to

used as Bluetooth ® audio equipment

Multimedia system:

the multimedia system.

( / page 620).

4 © 5 Phone 5 Z 5 Devices

▌Interchanging mobile phones (two phone mode)

You can watch an animation on this topic via the

5 Devices

Multimedia system:

following link:

4 © 5 Phone

Searching for a mobile phone

Select Connect new device.

Both mobile phones are shown individually in sep-

arate tabs.

F167 0057 02

MBUX multimedia system 575

Select the tab with the desired mobile phone.

Deactivating a function

Using in single telephone mode

Selecting the tab of a specific mobile phone

# One function is active: select the coloured

Select Device name.

displays the associated telephone contents.

symbol in the line of a mobile phone.

A newly authorised mobile phone is connected

Selecting the other tab switches the view to

The mobile phone is disconnected from the

in single telephone mode.

the other telephone.

multimedia system.

If the mobile phone has already been author-

The submenus in the telephone menu (e.g.

# Several functions are active: de-select an

ised and connected in single telephone mode,

contacts, call lists, messages) relate to the

active function in the line of one of the mobile

it is connected again in single telephone

currently selected mobile phone with the

phones.

mode.

exception of the telephone settings. In the

The corresponding function is deactivated.

If a mobile phone is already authorised and

telephone settings, settings can be made for

has been connected in two phone mode with

▌Replacing mobile phones

both mobile phones.

another mobile phone, a query may come,

Multimedia system:

whether the mobile phone should in future be

▌Changing the function of a mobile phone

4 © 5 Phone 5 Z 5 Devices

operated in single telephone mode or connec-

Multimedia system:

5 Devices

ted with another mobile phone in two phone

4 © 5 Phone 5 Z 5 Devices

mode.

No authorised mobile phone available:

5 Devices

# If required, confirm the query about operating

# Select Connect new device.

mode (single telephone or two phone mode)

Activating a function

# Select a mobile phone.

by confirming the Device name option.

# Select a grey symbol in the line of a mobile

# Newly authorised mobile phone: confirm the

phone.

Using in two phone mode

numerical code on the mobile phone.

The corresponding function is activated.

# Select Device name 1 + Device name 2.

A newly authorised mobile phone is connected

with the selected mobile phone in two phone

mode.

F167 0057 02

576 MBUX multimedia system

If the mobile phone has already been author-

▌Using a mobile phone with near-field communi-

mat 1 or place the mobile phone on mat 1

ised and connected in single telephone mode,

with the display facing upwards.

cation (NFC)

it will be connected in future with the selected

# Follow the additional prompts on the media

Requirements:

mobile phone in two phone mode.

display to connect the mobile phone. Connect

R NFC is activated on the mobile phone (see the

If the mobile phone was previously connected

the mobile phone in single telephone mode

manufacturer's operating instructions)

with another mobile phone, this connection is

( / page 574). Connect the mobile phone in

R The mobile phone's screen is switched on and

cancelled.

two phone mode ( / page 574).

unlocked (see the manufacturer's operating

▌Disconnecting or deleting a mobile phone

Replacing a mobile phone

instructions)

Multimedia system:

Hold the NFC interface of the mobile phone

Connecting a mobile phone

4 © 5 Phone 5 Z 5 Devices

(see the manufacturer's operating instruc-

tions) against NFC interface 1 in the front

Disconnecting a mobile phone

storage compartment.

# Select Disconnect.

# Follow the additional prompts on the media

If applicable, the mobile phone will be auto-

display to replace the mobile phone in single

matically reconnected when the vehicle is next

or two phone mode ( / page 574).

started.

# If required, confirm the prompts on your

Deleting a mobile phone

mobile phone (see the manufacturer's operat-

ing instructions).

# Select Devices.

% If your mobile phone supports wireless charg-

# Select Ä in the line of the mobile phone.

ing, it can be charged on the mat

Hold the NFC interface of the mobile phone

# Select Delete device.

( / page 230).

(see manufacturer's operating instructions) on

The mobile phone is deleted from the system.

F167 0057 02

MBUX multimedia system 577

% If the mobile phone is not charging, switch off

Further information on the recommended recep-

Starting mobile phone voice recognition

NFC on the mobile phone (see the manufac-

tion and transmission volume:

# Press and hold the £ button on the multi-

turer's operating instructions).

function steering wheel for more than one

Further information can be found at:

second.

▌Setting the ringtone

Voice recognition is started for the currently

Multimedia system:

selected mobile phone.

▌Setting the reception and transmission volume

4 © 5 Phone 5 Z 5 Ringtones

Stopping mobile phone voice recognition

# Set the ringtone.

Requirements:

# Press the 8 or ~ button on the multi-

R A mobile phone is connected ( / page 574).

% If the mobile phone supports the transfer of

function steering wheel.

the ringtone, you will hear the ringtone of the

Multimedia system:

mobile phone instead of that of the vehicle

% If a mobile phone is connected via Smart-

4 © 5 Phone 5 Z 5 Devices

audio system.

phone Integration, the voice recognition of

5 Devices

this mobile phone is always started or stop-

▌Starting or stopping mobile phone voice recog-

ped.

This function ensures optimal language quality.

nition

% Please note that the respective mobile phone

▌Note about contact suggestions

Requirements

must be selected for adjustment of the recep-

The multimedia system can show contact sugges-

R At least one mobile phone is connected to the

tion and transmission volume.

tions based on frequently used contacts, outgoing

multimedia system ( / page 574).

calls and text messages. For this, the Allow con-

# Select Ä in the line of the mobile phone.

R The tab with the mobile phone for which voice

tact suggestions option must be switched on

# Select Volume.

recognition should be started is selected

( / page 512).

# Set the reception and transmission volume

( / page 574).

When you open the call list or the message menu,

using Reception volume and Transmission

contacts which you can call or write to will be sug-

volume.

gested to you. Suggestions will be shown in the

Suggestionstab.

F167 0057 02

578 MBUX multimedia system

% The multimedia system does not use the con-

Calls

Putting a call on In-Car Ofoce's to-do list

tent of messages for suggestions.

# Select À Put call on In-Car Office's to-do

▌Telephone operation

list.

▌Selecting options for contact suggestions

Multimedia system:

4 © 5 Phone

▌Activating functions during a call

Requirements

R The Allow contact suggestions option is

Making a call by entering numbers

The following functions are available during a call:

switched on ( / page 512).

R k End call

# Select _.

R The multimedia system has gathered sufocient

R m Micro. off

# Enter a number.

data in order to show contact suggestions.

R _ Keypad (show to send DTMF tones)

# Select R.

Multimedia system:

The call is made.

R Á Add call

4 © 5 Phone

R Hands-free

Accepting a call

# Select Call list or Contacts.

Transfer the call, e.g. to Front, Rear or All

# Select R Accept .

# Select Suggestions.

seats.

Rejecting a call

# Select Ä in the line of the suggested con-

R Private mode

tact.

# Select k Reject .

Transfer the call to the telephone or head-

The following option is available for selection:

phones, for example.

Answering a call with a message

R Do not suggest now

# Select s Answer w SMS.

Select a function.

% Observe that the functions and symbols can

Ending a call

vary depending on the vehicle equipment.

# Select k.

F167 0057 02

MBUX multimedia system 579

▌Conducting calls with several participants

▌Accepting or rejecting a waiting call

You answer with a message.

Requirements

Select k Reject.

R There is an active call ( / page 578).

% The function and the behaviour depend on

R Another call is being made.

If you receive a call while already in a call, a mes-

your mobile phone network provider as well

sage is displayed.

Switching between calls

as on the mobile phone (see the manufactur-

Depending on the mobile phone and mobile

er's operating instructions).

# Select the contact.

phone network provider you will hear a call wait-

The selected call is active. The other call is on

▌Using the international dialling code

ing signal.

hold.

Multimedia system:

Alternatively, in two phone mode you will hear an

Activating a call on hold

4 © 5 Phone 5 _

acoustic signal when the call goes through to the

other (not yet active) mobile phone.

# Select the contact of the call on hold.

# Press and "0" until a "+" appears in the selec-

# Select R Accept.

tion field.

Conducting a conference call

The incoming call is active.

# Enter the numbers of the country code,

# Select Â Conference.

If only one mobile phone is connected with

regional code and the telephone number.

The new participant is included in the confer-

the multimedia system, the previous call will

# Select R.

ence call.

be put on hold.

The call is made.

Ending an active call

If during a call you accept a call with the other

mobile phone when in two phone mode then

# Select k End call.

the existing call is ended.

% On some mobile phones, the call on hold is

activated as soon as the active call is ended.

# Select Answer w SMS.

The incoming call is not accepted.

F167 0057 02

580 MBUX multimedia system

Contacts

Downloading mobile phone favourite contacts

R Relationship (if set)

If the mobile phone supports the function, the

▌Information about the contacts menu

▌Managing the format of a contact's name

favourites of the mobile phone are automatically

The contacts menu contains all contacts from

Multimedia system:

loaded and appear in the overview of the phone

existing data sources, e.g. mobile phone or data

4 © 5 Phone 5 Z

menu.

storage medium.

# Select Contacts.

▌Calling up contacts

Depending on the data source, it is possible to

# Select Name format.

Multimedia system:

save/load the following number of contacts:

# Select an option.

4 © 5 Phone 5 Contacts

R Permanently saved contacts: 3,000 entries

▌Overview of importing contacts

The following options can be used to search for

R Contacts loaded from the mobile phone:

contacts:

5,000 entries per mobile phone

Importing contacts into the contacts menu

R Searching by initials

From the contacts menu, you can perform the fol-

Source

Requirements

R Searching by name

lowing actions:

R Searching by phone number

° USB device

The USB device is

R Make a call, for example call a contact

connected with the

( / page 581)

Enter characters into the search field.

USB port.

R Navigation ( / page 534)

Select the contact.

Mobile phone

A mobile phone is

R Compose messages ( / page 583)

A contact can contain the following details:

connected to the mul-

R Additional options ( / page 581)

R Phone numbers

timedia system via

Bluetooth ® .

R Navigation addresses

Mobile phone contacts are automatically dis-

played when a mobile phone is connected to the

R Internet address

Contacts are availa-

multimedia system ( / page 574).

ble.

R Email addresses

F167 0057 02

MBUX multimedia system 581

% Note that the imported contacts remain in the

▌Calling a contact

Multimedia system:

vehicle and can be accessed at any time

Multimedia system:

4 © 5 Phone

regardless of the connected mobile phones.

4 © 5 Phone 5 Contacts

Deleting all contacts

▌Importing contacts into the contacts menu

# Select ª Search contacts.

Select Z.

Multimedia system:

# Enter characters into the search field.

# Select Contacts.

4 © 5 Phone 5 Z 5 Contacts

# Select the contact.

# Select Delete all MBUX contacts.

5 Import contacts

# Select the telephone number.

# Select an option.

# Select a mobile phone <device name>, from

The number is dialled.

which the contacts should be imported.

Deleting a contact

▌Selecting further options in the contacts menu

# Select an option.

# Select Contacts.

Multimedia system:

▌Saving a mobile phone contact

# Select r in the line of the contact.

4 © 5 Phone 5 Contacts

Multimedia system:

# Select Ä.

# Select r in the line of the contact.

4 © 5 Phone 5 Contacts

# Select Delete contact.

# Select Ä.

# Select r in the line of the mobile phone

# Select Yes.

# Select an option.

contact.

▌Deleting contacts

# Select Ä.

Call list

# Select Save.

Requirements

▌Overview of the call list

# Select Yes.

R The contacts are saved in the vehicle.

Depending on whether your mobile phone sup-

The contact saved in the multimedia system is

R To delete an individual contact, this has been

ports the PBAP Bluetooth ® profile or not, this can

identified by the MBUX symbol.

imported manually into the vehicle.

have different effects on the presentation and

functions of the call list.

F167 0057 02

582 MBUX multimedia system

▌Selecting additional options in the call list

Text messages

If the PBAP Bluetooth ® profile is supported, the

Multimedia system:

effects are as follows:

▌Overview of message functions

4 © 5 Phone

R The call lists from the mobile phone are dis-

In the message menu you can receive text mes-

played in the multimedia system.

# Select ª Call list.

sages and create and send them with the help of

the MBUX voice assistant.

R When connecting the mobile phone, you may

# For contacts that are in the address book:

have to confirm the connection for the PBAP

select options.

If the connected mobile phone supports the Blue-

Bluetooth ® profile.

The contact details are called up.

tooth ® MAP profile, the message functions can be

used on the multimedia system.

# For contacts where only one number is shown

If the PBAP Bluetooth ® profile is not supported,

(not in the address book): select ç.

You can obtain further information about settings

the effects are as follows:

and supported functions of Bluetooth ® -capable

▌Deleting the call list

R The multimedia system generates a call list

mobile phones at a Mercedes-Benz service centre

independently as soon as calls are made in

Multimedia system:

or at:

the vehicle.

4 © 5 Phone 5 <Device name>

Some mobile phones require further settings after

R The call list is not synchronised with the call

5 Z 5 Devices

being connected to the multimedia system to acti-

lists in the mobile phone.

vate the messaging functionality (see manufactur-

# Select Delete call list.

er's operating instructions).

▌Making a call from the call list

# Select Yes.

Multimedia system:

▌Setting message displays

% This function is only available if your mobile

4 © 5 Phone

Multimedia system:

does not support the PBAP Bluetooth ® profile.

# Select ª Call list.

4 © 5 Phone 5 <Device name>

5 Z 5 Devices

# Select an entry.

The call is made.

# Select Message display.

# Select On or Off.

F167 0057 02

MBUX multimedia system 583

▌Reading messages

Multimedia system:

▌Forwarding messages

Multimedia system:

4 © 5 Phone 5 <Device name>

Multimedia system:

4 © 5 Phone 5 <Device name>

5 ç

# Using the MBUX voice assistant, speak the

5 ç

voice command Send a message to, and

A message list is shown.

Using the read-aloud function

name the desired contact ( / page 475).

# Speak the voice command Forward message.

A message list is shown.

You are guided by the voice dialogue.

Dictating text

# To read aloud, select the ¬ symbol at a

conversation.

Say the message.

▌Calling a message sender

The message is read aloud.

You are guided by the voice dialogue.

Multimedia system:

▌Creating and sending a new message

4 © 5 Phone 5 <Device name>

▌Replying to a message in the messaging history

Multimedia system:

5 ç

Requirements

4 © 5 Phone 5 <Device name>

A message list is shown.

R There is an Internet connection.

# Select r next to a contact.

5 ç

R At least one mobile phone with reception is

The messaging history with this contact is

connected.

A message list is shown.

shown.

R If applicable, the message function must be

# Select r next to a contact.

# Select Ä.

activated on the mobile phone.

The messaging history with this contact is

shown. You will be guided through the steps

# Select Call.

with the help of a voice dialogue.

# Say the message.

F167 0057 02

584 MBUX multimedia system

▌Using telephone numbers, URLs or email

If In-Car Ofoce and the email function are

Showing appointments and triggering actions,

available: select an email address.

e.g. reading aloud, placing a call, navigating

addresses from a text message

In-Car Ofoce opens.

R E-mail

Requirements

% The availability of In-Car Ofoce is country-

Reading, reading aloud, creating, answering

R An Internet connection is available to call up a

dependent.

and forwarding e-mails

URL.

# Select an option.

R Tasks and calls

Multimedia system:

▌Deleting a message

Managing tasks and pre-booked calls

4 © 5 Phone 5 <Device name>

Multimedia system:

R Voice input

5 ç

4 © 5 Phone 5 <Device name>

Creating appointments/reminders and tasks

A message list is shown.

5 ç

% Alternatively, you can record text contents via

# Select r next to a contact.

A message list is shown.

the MBUX voice assistant or via the dictation

The messaging history with this contact is

# Select a contact.

function.

shown.

Further information on the MBUX Voice Assis-

# Press and hold on a message.

# Select a telephone number or a URL in the

tant ( / page 476).

message.

# To delete the message: select Delete.

% Please note that certain functions are only

If a URL is selected the web browser opens.

available when the vehicle is stationary.

If a telephone number is selected the following

In-Car Ofoce

options are available:

▌Calling up In-Car Ofoce

▌In-Car Ofoce functions

R Call

Requirements:

Using In-Car Ofoce, you can connect your online

R New message

R You have a Mercedes me user account.

services to the multimedia system.

R The In-Car Ofoce service is activated in your

The following functions are available:

Mercedes me user account.

R Calendar

F167 0057 02

MBUX multimedia system 585

R You have a user account with an online

R R Call

R Placing a call R

service, for example Ofoce 365 or Gmail.

R Z Navigate

This task function requires a telephone num-

In this way, appointments, e-mails and tasks

ber.

R E Delete

can be synchronised and facilitated.

R Marking as completed O

Select a function.

Multimedia system:

In the current edit, an entry that has been

% Functions are available if corresponding

marked as completed can be marked as open

4 © 5 Apps

appointment information is saved.

again by removing the tick.

# Select In-Car Office.

Examples of this are:

R Deleting E

Individual functions from In-Car Ofoce can be

R If a telephone number has been saved for

called up.

R Displaying details r

the appointment, Call is available.

Linking a user account

▌Marking an entry as completed in Tasks & Calls

R If a navigable address has been saved in

Multimedia system:

# Select the desired online service.

the Online Account for the appointment,

Navigate is available.

4 © 5 Apps 5 In-Car Office

# Scan the QR code.

5 Tasks & calls

# Follow the instructions on the device.

▌Selecting functions of Tasks & Calls in "In-Car

# Select Tasks & calls.

Ofoce"

▌Selecting calendar functions in In-Car Ofoce

An overview appears.

Multimedia system:

# Select O.

4 © 5 Apps 5 In-Car Office

5 Tasks & calls

▌Reading and managing e-mails

5 Calendar

# Select a function for an entry.

Multimedia system:

# Select an appointment.

4 © 5 Apps 5 In-Car Office 5 E-mail

The following functions are available:

# Select an e-mail.

R Reading aloud .

R . Read aloud

The e-mail is opened.

F167 0057 02

586 MBUX multimedia system

Additional functions are available:

Enter the subject and text of the e-mail in the

% Contacts can be used from the contacts

corresponding fields with the keypad.

menu or from linked online services such as

R . Reading e-mails

Ofoce 365 or Gmail. Further information

# Select Send.

R e Answering e-mails ( / page 586)

about the contacts menu ( / page 580).

▌Answering e-mails

R ¥ Forwarding e-mails ( / page 586)

% Forwarding with an attachment is only possi-

Multimedia system:

ble if an attachment is available.

R E Deleting e-mails

4 © 5 Apps 5 In-Car Office 5 E-mail

# To forward without attachment: select

▌Creating new e-mails

Forward without attachment.

# Select an e-mail.

Multimedia system:

# Select Reply.

# Enter the e-mail text in the corresponding field

4 © 5 Apps 5 In-Car Office 5 E-mail

using the keypad.

# Enter the e-mail text in the corresponding field

# Select W Create e-mail .

# Select Send.

using the keypad.

# Select f.

# Select Send.

▌Operating In-Car Ofoce using the MBUX Voice

# Enter an e-mail address directly via the key-

% Please note that e-mails can only be written

Assistant and dictation function

board.

when the vehicle is stationary.

Multimedia system:

4 © 5 Apps 5 In-Car Office 5 E-mail

▌Forwarding e-mails

# Select an e-mail address from the contacts.

Multimedia system:

Operating In-Car Ofoce using the dictation func-

% Contacts can be used from the contacts

4 © 5 Apps 5 In-Car Office 5 E-mail

tion

menu or from linked online services such as

The dictation function allows you to dictate text

# Select an e-mail.

Ofoce 365 or Gmail. Further information

content, such as the subject or text of an e-mail,

about the contacts menu ( / page 580).

# Select Forward.

instead of typing the content using the keyboard.

% Please note that e-mails can only be written

# To forward with attachment: select Forward

when the vehicle is stationary.

with attachment.

F167 0057 02

MBUX multimedia system 587

% The dictation function is not available every-

The following are examples of some voice com-

Apple CarPlay ®

where with the full range of functions. For the

mands that you can use to operate In-Car Ofoce.

▌Overview of Apple CarPlay ®

first-time activation of the function it may be

# To write new e-mail: say the voice command I

necessary to accept the Mercedes me con-

want to send an e-mail to John Doe.

& WARNING Risk of distraction from infor-

nect terms of use in your Mercedes me user

You are guided by the dialogue.

mation systems and communications

account.

# To reply to an e-mail: say the voice command

equipment

The following is an example of how you can dic-

Reply to e-mail.

tate the subject and text of an e-mail.

If you operate information systems and com-

You are guided by the dialogue.

munication devices integrated in the vehicle

# Select W Create e-mail .

# To forward an e-mail: say the voice command

when driving, you could be distracted from the

# Add recipients using f.

Forward e-mail.

trafoc situation. This could also cause you to

Dictate the text of the e-mail.

# Select p.

lose control of the vehicle.

The dictation function is started.

# To show tasks: say the voice command Show

# Only operate this equipment when the

my tasks.

# Dictate the subject and text of the e-mail.

trafoc situation permits.

The tasks are shown.

After the voice input has been processed, it is

# If you cannot be sure of this, stop the

shown as text.

# To create a calendar entry: say the voice com-

vehicle whilst paying attention to road

mand Create a calendar entry tomorrow at 9

# Select Send.

and trafoc conditions and operate the

a.m..

equipment with the vehicle stationary.

Operating In-Car Ofoce using the MBUX Voice

You are guided by the dialogue.

Assistant

You must observe the legal requirements for the

With the voice control of the MBUX Voice Assis-

country in which you are currently driving when

tant you can operate various functions of In-Car

operating the multimedia system.

Ofoce and speak in text contents.

iPhone ® functions can be used via the multimedia

% Further information on operating the MBUX

system using Apple CarPlay ® . They are operated

Voice Assistant ( / page 475).

F167 0057 02

588 MBUX multimedia system

The service provider is responsible for this appli-

% For safety reasons, the first activation of

using the touchscreen, Touch Control or Siri ®

cation and the services and content connected to

voice control. You can activate voice control by

Apple CarPlay ® on the multimedia system

it.

pressing and holding the £ button on the mul-

must be carried out when the vehicle is sta-

tifunction steering wheel.

tionary and the parking brake applied.

Apple CarPlay ® is a registered trademark of Apple

% By briefly pressing the £ button on the

Inc.

# Connect the iPhone ® to a USB port on the

multifunction steering wheel you can continue

multimedia system using a suitable cable

You can watch an animation on this topic via the

to operate the multimedia system using the

( / page 620).

following link:

MBUX Voice Assistant ( / page 475).

When the application is connected for the first

▌Information on Apple CarPlay ®

time, a message about data protection regula-

Only one iPhone ® at a time can be connected via

tions appears.

The Apple CarPlay ® symbol in the status line

Apple CarPlay ® with the multimedia system.

switches within Apple CarPlay ® to the last active

# Select Accept & start if the application should

Also for use of Apple CarPlay ® with two phone

display.

be started.

mode, only one additional mobile phone can be

If route guidance is active on the multimedia sys-

connected using Bluetooth ® with the multimedia

tem, it is closed when route guidance is started

system.

# Open the device manager ( / page 574).

on the mobile phone.

# Start Apple CarPlay ® using the relevant sym-

As access to the iPhone ® is restricted by MBUX

bol next to the device name.

▌Connecting an iPhone ® via Apple CarPlay ®

when an Apple CarPlay ® session is active, not all

MBUX functions (e.g. dialling from the address

(wired)

% If applicable, a message about data protection

book) can be fully provided for the connected

regulations appears.

Requirements:

device. In this case use Apple CarPlay ® .

# If required confirm the use of Apple CarPlay ®

R The current version of your device's operating

The full range of functions for Apple CarPlay ® is

system is being used (see the manufacturer's

on your iPhone ® .

only available with an Internet connection.

operating instructions).

Exiting Apple CarPlay ®

The availability of Apple CarPlay ® may vary

# Select ©.

according to the country.

F167 0057 02

MBUX multimedia system 589

Multimedia system:

(MBUX multimedia system).

steering wheel (MBUX multimedia system).

% If Apple CarPlay ® was not displayed in the

Connect the mobile phone using Bluetooth ®

foreground before disconnecting, the applica-

% If Apple CarPlay ® was not displayed in the

( / page 574).

tion starts in the background when reconnec-

foreground before disconnecting, the applica-

When the application is connected for the first

ted. You can call up Apple CarPlay ® using the

tion starts in the background when reconnec-

time, a message about data protection regula-

Apple CarPlay ® symbol in the status line.

tions appears.

ted. You can call up Apple CarPlay ® using the

Apple CarPlay ® symbol in the status line.

# Select OK, start Apple CarPlay if the applica-

▌Calling up Apple CarPlay ® sound settings

tion should be started.

Multimedia system:

▌Connecting an iPhone ® via Apple CarPlay ®

# If required confirm the use of Apple CarPlay ®

(wireless)

on your iPhone ® .

# Select the sound settings.

Requirements

% It is possible at any time to switch between

R The current version of your device's operating

▌Ending Apple CarPlay ®

connection via Bluetooth ® or Apple CarPlay ®

system is being used (see the manufacturer's

(wireless) in the device list.

# Select the Apple CarPlay ® symbol in the

operating instructions).

device manager (telephone, media) that is

% If you have already connected a mobile phone

R Bluetooth ® is activated on the device (see the

next to the device name of the iPhone ® .

via Bluetooth ® , you can connect another

manufacturer's operating instructions).

iPhone ® via Bluetooth ® to use Apple CarPlay ®

% Select the Apple CarPlay ® symbol in the

R The device is "visible" for other devices.

via the device manager.

device manager in the telephone or media

applications if Apple CarPlay ® should be

% For safety reasons, the first activation of

Exiting Apple CarPlay ®

restarted.

Apple CarPlay ® on the multimedia system

# Select ©.

must be carried out when the vehicle is sta-

tionary and the parking brake applied.

F167 0057 02

590 MBUX multimedia system

The full range of functions for Android Auto is only

% If Apple CarPlay ® was not displayed in the

and trafoc conditions and operate the

possible with an Internet connection.

foreground before disconnecting, the applica-

equipment with the vehicle stationary.

tion starts in the background the next time it

The availability of Android Auto and Android Auto

is started automatically. You can call up Apple

You must observe the legal requirements for the

apps may vary according to the country.

CarPlay ® using the relevant symbol in the sta-

country in which you are currently driving when

The service provider is responsible for this appli-

tus line.

operating the multimedia system.

cation and the services and content connected to

Mobile phone functions can be used with Android

it.

Auto using the Android operating system on the

Android Auto

You can watch an animation on this topic via the

multimedia system. They are operated using the

following link:

▌Android Auto overview

touchscreen, Touch Control or voice control. You

can activate the voice control system by pressing

▌Information on Android Auto

and holding the £ button on the multifunction

& WARNING Risk of distraction from infor-

The Android Auto symbol in the status line

steering wheel.

mation systems and communications

switches within Android Auto to the last active

equipment

% By briefly pressing the £ button on the

display.

multifunction steering wheel you can continue

If you operate information systems and com-

If route guidance is active on the multimedia sys-

to operate the multimedia system using the

munication devices integrated in the vehicle

tem, it is closed when route guidance is started

MBUX Voice Assistant ( / page 475).

when driving, you could be distracted from the

on the mobile phone.

trafoc situation. This could also cause you to

Only one mobile phone at a time can be connec-

▌Connecting a mobile phone via Android Auto

lose control of the vehicle.

ted via Android Auto with the multimedia system.

(wired)

# Only operate this equipment when the

Also for use of Android Auto with two phone

trafoc situation permits.

mode, only one additional mobile phone can be

Requirements:

connected using Bluetooth ® with the multimedia

R The mobile phone supports Android Auto from

# If you cannot be sure of this, stop the

system.

Android 5.0.

vehicle whilst paying attention to road

F167 0057 02

MBUX multimedia system 591

R The current version of the Android Auto app is

Start Android Auto using the relevant symbol

R The device is "visible" for other devices.

installed on the mobile phone.

next to the device name.

R Bluetooth ® is activated on the multimedia sys-

R In order to use the telephone functions, the

tem ( / page 509)

Exiting Android Auto

mobile phone must be connected to the multi-

# Select ©.

% For safety reasons, the first activation of

media system via Bluetooth ® ( / page 574).

Android Auto on the multimedia system must

If there was no prior Internet connection, this

be carried out when the vehicle is stationary

is established with the use of the mobile

with the parking brake.

(MBUX multimedia system).

phone with Android Auto.

% The Android Auto function (wireless) is not

% If Android Auto was not displayed in the fore-

% For safety reasons, the first activation of

available in all countries.

ground before disconnecting, the application

Android Auto on the multimedia system must

Multimedia system:

starts in the background when reconnected.

be carried out when the vehicle is stationary

You can call up Android Auto using the

with the parking brake.

Android Auto symbol in the status line.

Connect the mobile phone using Bluetooth ®

# Connect the mobile phone to a USB port on

▌Connecting a mobile phone via Android Auto

( / page 574).

the multimedia system using a suitable cable

(wireless)

( / page 620).

% Depending on the device configuration, the

When the application is connected for the first

query whether Android Auto should be started

Requirements

time, a message about data protection regula-

may appear after connecting the mobile

R The current version of your device's operating

tions appears.

phone via Bluetooth ® . In this case, the query

system is being used (see the manufacturer's

# Select Accept & start if the application should

must be answered with Yes.

operating instructions).

be started.

# Select Start Android Auto.

R The device supports the Android Auto function

When the application is connected for the first

(wireless).

time, a message about data protection regula-

# Open the device manager ( / page 574).

R Bluetooth ® is activated on the device (see the

tions appears.

manufacturer's operating instructions).

F167 0057 02

592 MBUX multimedia system

Select Accept & start.

▌Ending Android Auto

R System ID (anonymised)

# Select the Android Auto symbol in the device

% It is possible at any time to switch between

The transfer of this data is used to optimise com-

manager (telephone, media) that is next to the

connection via Bluetooth ® or Android Auto

munication between the vehicle and the mobile

device name of the mobile phone.

(wireless) in the device list.

phone.

% Select the Android Auto symbol in the device

% If you have already connected a mobile phone

To do this, and to assign several vehicles to the

manager if Android Auto should be restarted.

via Bluetooth ® , you can connect another

mobile phone, a vehicle identifier is randomly gen-

% If Android Auto was not displayed in the fore-

mobile phone via Bluetooth ® to use Android

erated.

ground before disconnecting, the application

Auto via the device manager.

This has no connection to the vehicle identifica-

starts in the background the next time it is

tion number (VIN) and is deleted when the multi-

Exiting Android Auto

started automatically. You can call up Android

media system is reset ( / page 516).

Select ©.

Auto using the Android Auto symbol in the

The following driving status data is transmitted:

status line.

R Transmission position engaged

R Distinction between parked, standstill, rolling

(MBUX multimedia system).

Transferred vehicle data with Android Auto and

and driving

Apple CarPlay ®

% If Android Auto was not displayed in the fore-

R Day/night mode of the driver display

ground before disconnecting, the application

▌Overview of transferred vehicle data

starts in the background when reconnected.

R Drive type

When using Smartphone Integration, certain vehi-

You can call up Android Auto using the

cle data is transferred to the mobile phone. This

The transfer of this data is used to alter how con-

Android Auto symbol in the status line.

enables you to get the best out of selected mobile

tent is displayed to correspond to the driving sit-

▌Calling up the Android Auto sound settings

phone services. Vehicle data is not directly acces-

uation.

sible.

Multimedia system:

The following position data is transmitted:

The following system information is transmitted:

R Coordinates

# Select the sound settings.

R Software release of the multimedia system

F167 0057 02

MBUX multimedia system 593

R Speed

Making an emergency call

R Compass direction

# To open the cover of SOS button 2 , press it

briefly.

R Acceleration direction

# Press and hold SOS button 3 for at least one

This data is used by the mobile phone to improve

second.

the accuracy of the navigation (e.g. for continuity

in a tunnel).

If a Mercedes me call is active, an emergency call

can still be triggered. This has priority over all

other active calls.

Mercedes me calls

▌Information about the Mercedes me call using

▌Making a call via the overhead control panel

the me button

% Mercedes me calls are not possible in every

A call to the Mercedes-Benz Customer Centre has

country. Find out at a Mercedes-Benz service

been initiated via the me button in the overhead

centre if these functions are available in your

control panel or the multimedia system

country.

( / page 593).

1 me button for service or information calls

Using the voice dialogue system you access the

2 SOS button cover

desired service:

3 SOS button (emergency call system)

R Accident and Breakdown Management

Making a Mercedes me call

R Mercedes-Benz Customer Centre for general

information about the vehicle

# Press me button 1.

You can find information on the following topics:

R Activation of Mercedes me connect

F167 0057 02

594 MBUX multimedia system

R Operating the vehicle

Then you can select a service and be connected

R The collision detection service with theft notifi-

to a specialist at the Mercedes-Benz Customer

cation has been activated on Mercedes me

R Nearest Mercedes-Benz service centre

Centre.

connect.

R Other products and services from Mercedes-

Benz

▌Calling the Mercedes-Benz Customer Centre

If a collision is detected when the tow-away pro-

tection is primed on a locked vehicle, you will

after automatic accident or breakdown detection

Data is transferred during the connection to the

receive a notification in the multimedia system

Mercedes-Benz Customer Centre ( / page 596).

Requirements:

when you switch the vehicle on.

R The vehicle has detected an accident or break-

▌Calling the Mercedes-Benz Customer Centre

The message informs you about the potentially

down situation ( / page 353).

affected area of the vehicle and the strength of

using the multimedia system

R The vehicle is stationary.

the collision.

Requirements

R The hazard warning lights are switched on.

In the event an accident or breakdown is detec-

R Access to a GSM network is available.

ted, the emergency guide shows safety notes in

% This function is not available in all countries.

R The contract partner's GSM network coverage

the multimedia system display. This may take a

is available in the respective region.

The vehicle can detect accident or breakdown sit-

few seconds.

uations under certain circumstances.

R The vehicle must be switched on so that vehi-

% The availability of collision detection depends

cle data can be transferred automatically.

Requirements for collision detection in the con-

on the vehicle.

text of accident recovery:

After quitting the emergency guide display on the

Multimedia system:

R The vehicle is equipped with an anti-theft

multimedia system, a prompt appears asking

alarm system (ATA) (code 551).

whether you would like to get support from the

# Call Mercedes me connect.

Mercedes-Benz Customer Centre.

R The vehicle is equipped with the interior pro-

After confirmation, the multimedia system

tection (code 882).

# Select Call.

sends the required vehicle data. The data

R After your agreement, or if the Mercedes

R The vehicle is equipped with the Anti-Theft

transfer is shown in the display.

me connect service "Accident and Break-

Protection Package (code P54).

F167 0057 02

MBUX multimedia system 595

down Management" is active, the vehicle

be confirmed or declined. After being

% If you select Call later after the service mes-

data is transferred automatically

declined, this will not be shown again.

sage appears, the message is hidden and

( / page 598).

reappears at a later time.

▌Arranging a service appointment via a

R The Mercedes-Benz Customer Centre

▌Giving consent to data transfer during a

Mercedes me call

takes your call and organises the break-

If you have activated the maintenance manage-

Mercedes me call

down and accident assistance.

ment service, relevant vehicle data is transferred

Requirements

automatically to the Mercedes-Benz Customer

You may be charged for these services.

R There is an active Mercedes me call via the

Centre. You will then receive individual recom-

% Depending on the severity of the accident, an

multimedia system or the me button in the

mendations regarding the maintenance of your

automatic emergency call can be initiated.

overhead control panel ( / page 593).

vehicle.

This has priority over all other active calls

% The prompt to confirm data transfer does not

Regardless of whether you have consented to the

( / page 604).

appear in all countries.

maintenance management service, the multime-

% In addition, if the Mercedes me connect

dia system reminds you after a certain amount of

If the Accident and Breakdown Management serv-

service "Telediagnostics" is active, a similar

time that a service is due. A prompt appears ask-

ices are not activated on Mercedes me, the Do

prompt can appear after a delay in the event

ing if you would like to make an appointment.

you want to transfer your vehicle data and the

of a breakdown. If you are already in contact

vehicle's position to the Mercedes-Benz Cus-

# To arrange a service appointment: select Call.

with the Mercedes-Benz Customer Centre or

tomer Centre to improve the processing of your

After your consent, the vehicle data is trans-

have already received support, this prompt

request? message is shown.

ferred and the Mercedes-Benz customer

can be ignored or declined.

centre takes your preferred appointment date.

% The exact phrase may differ depending on the

% If you answer the prompt for support from the

The information is then sent to your desired

multimedia system installed.

Mercedes-Benz Customer Centre with Call

service outlet.

later, the message will be hidden and appear

# Select Yes.

This will contact you to confirm the appoint-

again later.

R The relevant vehicle data is sent automati-

ment and if necessary consult about the

The prompt triggered by the Mercedes me

cally ( / page 596).

details.

connect service "Telediagnostics", can either

F167 0057 02

596 MBUX multimedia system

R The activated Mercedes me connect services

R Telephone number of the communication plat-

form installed in the vehicle

Select No and confirm.

R The service selected in the voice control sys-

R Only call control data is transmitted

tem

If a call is made for a service appointment via the

( / page 596).

service reminder, the following data is also trans-

% A prompt for consent to the data transfer only

More information on Mercedes me:

mitted:

occurs if the corresponding Mercedes me

connect service is not activated.

R Current mileage and maintenance data

▌Data transferred during a Mercedes me call

% The scope of the data transmitted depends on

If a call is made after automatic accident or break-

If you initiate a service call using Mercedes me,

the vehicle model and vehicle equipment. For

down detection using the multimedia system, the

data is transferred to enable targeted advice and

technical reasons, not all data is available at

following data is also transmitted:

an efocient service.

all times.

R Current mileage and maintenance data

The following requirements must be fulfilled for

Data transfer if Mercedes me connect services

the transfer of the data:

R Current vehicle location

are not activated

R The vehicle is switched on.

If no Mercedes me connect services are activated

If Accident and Breakdown Management is called

R The required data transfer technology is sup-

and the data protection prompt has been con-

via the voice control system and no service has

ported by the mobile phone network provider.

firmed the following data is transmitted:

been activated, but the data protection query has

R The quality of the mobile connection is sufo-

been confirmed, the following data can also be

R Vehicle identification number

cient.

called up from the vehicle by the Mercedes-Benz

R Time of the call

Customer Centre:

Multi-stage transfer depends on the following fac-

R Reason for the initiation of the call

R Current vehicle location

tors:

R Confirmation of the data protection prompt

R Reason for the initiation of the call

R Country indicator of the vehicle

R The available mobile phone transmission tech-

R Set language for the multimedia system

nology

F167 0057 02

MBUX multimedia system 597

If the data protection prompt has been rejected,

used for other activated Mercedes me connect

You can use the following services via the multi-

services.

the following data is transmitted to enable targe-

media system and the overhead control panel, for

ted advice and an efocient service:

example:

The incident-specific data is processed and stored

in the Mercedes-Benz Customer Centre and, if

R Reason for the initiation of the call

R Accident and Breakdown Management (me

required to process the incident, forwarded to the

button or situation-dependent display in the

R Rejection of the data protection prompt

service partner authorised by the Mercedes-Benz

multimedia system)

R Country indicator of the vehicle

Customer Centre. Take note of the data protec-

R Mercedes-Benz Emergency Call System (auto-

tion information on the Mercedes me Internet

R Set language for the multimedia system

matic emergency call and SOS button)

page or in the recor-

R Telephone number of the communication plat-

ded message immediately after calling the

The Mercedes me connect Accident and Break-

form installed in the vehicle

Mercedes-Benz Customer Centre.

down Management and the Mercedes-Benz emer-

Data transfer if Mercedes me connect services

gency call centre are available to you around the

% The recorded message is not available in

are activated

clock.

every country.

Only if the respective service is activated will

The me button and the SOS button can be found

additional incident-specific data be transmitted in

on the vehicle's overhead control panel

Mercedes me connect

the second stage to enable an optimal service.

( / page 593).

▌Information on Mercedes me connect

An overview of the data transferred is contained

You can also call the Mercedes-Benz Customer

in the data protection information for the

Centre using the multimedia system

% Mercedes me connect or individual Mercedes

Mercedes me connect services. You can find

( / page 594).

me connect services are not available in every

these in your Mercedes me user account.

country. Find out at a Mercedes-Benz service

Please note that Mercedes me connect is a

centre if these functions are available in your

Mercedes-Benz service. In emergencies, first call

Data processing

country.

the national emergency services using the stand-

The data transmitted within the scope of the call

ard national emergency service telephone num-

Mercedes me connect consists of multiple serv-

is deleted from the processing system after the

bers. In emergencies, you can also use the

ices.

call is finished, in so far as this data is not being

F167 0057 02

598 MBUX multimedia system

Mercedes-Benz emergency call system

R Breakdown assistance by a technician on

prompt in the multimedia system only appears

( / page 69).

location and/or the towing away of the vehicle

when the vehicle is stationary.

to the nearest Mercedes-Benz service centre

Please note the Mercedes me connect terms of

% These services are subject to technical

use and the data protection information for

You may be charged for these services.

restrictions such as the mobile phone cover-

Mercedes me connect. You can find these in your

R Addition to the emergency guide after auto-

age, mobile network quality and the ability of

Mercedes me user account.

matic accident or breakdown detection

the processing systems to interpret the trans-

( / page 594)

ferred data. In some circumstances, this can

▌Information on Mercedes me connect Accident

result in delays or the failure of the informa-

In the event of a breakdown or accident, fur-

and Breakdown Management

tion to appear in the multimedia system.

ther vehicle data is sent which enables optimal

% Accident and Breakdown Management is not

support by the Mercedes-Benz Customer

Please note that the service and breakdown call is

available in every country. Contact a

Centre and the authorised service partner or

a Mercedes-Benz service. In emergencies, be

Mercedes-Benz service centre to find out

breakdown assistance.

sure to contact the usual national emergency

whether this function is available in your coun-

number first or use the Mercedes-Benz emer-

R Addition to the Mercedes me connect service

try.

gency call system ( / page 601).

Telediagnostics

The Accident and Breakdown Management can

More information about Mercedes me connect

With the Telediagnostics function, specific

include the following functions:

services can be obtained in the Mercedes me Por-

wear and failure reports are recorded by the

R Supplement to the Mercedes-Benz emergency

tal:

service provider, in so far as these can be

call system ( / page 69)

clearly interpreted and are available through

▌Data transferred during Mercedes me connect

the monitoring of components that are subject

If necessary, the contact person at the

call services

to diagnostics.

Mercedes-Benz emergency call centre for-

The data transferred during a Mercedes me con-

wards the call to Mercedes me connect Acci-

If your vehicle detects a breakdown or threat

nect call depends on:

dent and Breakdown Management. Forward-

of a breakdown, you may be prompted via the

ing the call is however not possible in all coun-

multimedia system to contact the Mercedes-

R The reason for initiation of the call

tries.

Benz Customer Centre for further help. This

F167 0057 02

MBUX multimedia system 599

R The service that is selected in the voice con-

% Make sure you always keep the Mercedes me

% If the Mercedes me App is available on a

trol system

Apps updated.

mobile phone, the vehicle connection can be

accomplished using the QR code shown.

R The activated Mercedes me connect services

▌Calling up the Mercedes me user account

▌Calling up the Mercedes me services

Multimedia system:

You can find out which data is transferred when

using the services in the currently valid Mercedes

Requirements:

me connect terms of use and the data protection

R The vehicle is connected with the user

Vehicle is linked to user account and Mercedes

information for Mercedes me connect. You can

account.

me is available

find these in your Mercedes me user account.

Multimedia system:

# Select Mercedes me ID.

Information about the linked user account

Mercedes me Apps

appears.

# Select My services.

▌Information about Mercedes me

The Mercedes me connect services for which

Your vehicle is not linked to the user account

With a Mercedes me user account you have

you have a valid licence are displayed in alpha-

access to Mercedes-Benz services and offers.

% If you do not yet have a Mercedes me user

betical order.

account, you can create one at:

Availability is dependent both on the country and

or in the Mercedes me

Ordering or extending Mercedes me connect

equipment.

App. A valid email address or phone number

services

You can obtain further information at a Mercedes-

is required for this.

To order or renew Mercedes me connect services,

Benz service centre or in the Mercedes me Portal:

use the Store.

# Select ©.

# Select Apps.

Further information about on-demand features via

# Select Store.

Mercedes me can be found in the "General notes"

# Select Mercedes me.

section ( / page 91).

# Follow the instructions on the display to link

the user account with the vehicle.

F167 0057 02

600 MBUX multimedia system

▌Deleting a connection between a user account

Multimedia system:

▌Using the Gallery app

and the vehicle

4 © 5 Apps

Multimedia system:

4 © 5 Apps

# Select an app.

Requirements

# Select Gallery.

R The user profile of the user account that was

The following apps are available, for example:

first linked to the vehicle is selected.

Images and video recordings are displayed

R Weather

R The user profile is synchronised

from the following sources, for example:

R Browser

( / page 500).

R Dashcam video recordings

R Additional apps, which are purchased or

R A Mercedes me PIN has been set.

installed subsequently

R Collision detection images

Multimedia system:

R Video recordings and images from other

% You can also access both of the first two apps

available sources

via the quick access at Apps.

R Favourites

# Select Mercedes me ID.

% The available features are country-dependent.

Licence fees may be applicable.

# Select a tab.

# Select Delete vehicle connection.

The following functions are available for apps, for

% Only the user, whose user account was first

Filtering displays

example:

connected with the vehicle can delete the

# Select Z.

connection between all user accounts and the

R Search function

# Select an option.

vehicle.

R Filter function, for displaying search results at

All files, all images or all video recordings are

▌Selecting apps

the current vehicle position or at the destina-

displayed.

tion

Requirements:

Playing back a video recording

R Display of detailed information

R Depending on the app, the general terms and

# Select 6.

R Read-aloud function

conditions are confirmed.

Playback starts.

R Setting functions

F167 0057 02

MBUX multimedia system 601

To continue playback in full screen mode: tap

Switching write protection on or off

Mercedes-Benz emergency call system

on the display.

% Active write protection is not supported by

▌Information on available emergency call sys-

# To pause playback: select 8.

every app.

tems

# To continue playback from the desired posi-

# Press and hold on a file.

Two types of emergency call system are available

tion: move the · position on the timeline

# Activate D or deactivate E Write pro-

to you in the vehicle:

by sliding it.

tection.

R Mercedes-Benz emergency call system

# To select the previous or next video record-

Deleting files

ing: swipe to the right or left.

R 112 emergency call system (EU eCall)

# Select ´.

The Mercedes-Benz Emergency Call System is not

Scrolling and zooming images

# To delete a single file: tap on a file.

available in all countries. You can find more infor-

# To scroll: swipe on the image in one direction.

ø will appear.

mation on the regional availability of the

# To zoom: tap twice in quick succession on an

Mercedes-Benz emergency call system at:

# To delete all files: tap on /.

image.

# To delete: select E.

# To select the previous or next image: swipe to

ecall/

A prompt appears.

the right or left.

The following applies for both emergency call sys-

# Select Yes.

tems:

Adding or removing a file from the favourites

% A single file can be deleted even after a long

R The transfer of specific data is required for the

# Press and hold on a file.

press on the file.

intended function of both emergency call sys-

# Select Add to favourites/Remove from

tems. This will be explained in the "Data trans-

favourites.

fer" section ( / page 605).

A corresponding message appears.

R Both emergency call systems are included as

standard equipment in your vehicle and are

activated at the factory.

F167 0057 02

602 MBUX multimedia system

R The use of both emergency call systems is

For both systems, insufocient network cover-

exempt from charges.

age from the mobile phone network providers

can result in an emergency call not being

R Both emergency call systems only function in

transmitted.

areas in which the mobile phone network pro-

viders offer mobile phone coverage.

Differences between the Mercedes-Benz emergency call system and the 112 emergency call system (EU eCall)

Mercedes-Benz emergency call system

112 emergency call system (EU eCall)

R The Mercedes-Benz emergency call system is permanently logged in to

R If you decide on the 112 emergency call system (EU eCall) only, then the

the mobile phone network.

system only logs in to the mobile phone network after the triggering of a

manual or automatic emergency call.

R Automatic and manual Mercedes-Benz emergency calls are transmitted

to a Mercedes-Benz emergency call centre.

R The 112 emergency call system (EU eCall) transmits automatic and

manual emergency calls directly to public coordination centres.

In the event that the emergency call centre of the Mercedes-Benz emer-

gency call system cannot be reached (e.g. due to a lack of network cov-

erage), the 112 emergency call is carried out automatically.

% The 112 emergency call system (EU eCall) in

mobile network coverage and the technical

the delegated regulation EU 2017/79 (Appen-

your vehicle meets the delegated regulation

infrastructure of the public reception centres

dix I). Other manufacturers are also permitted

EU 2017/79. Proper and full functionality of

in the respective countries.

provided their batteries are certified accord-

the 112 emergency call system (EU eCall)

ing to the delegated regulation EU 2017/79.

% Please observe that in the event of a repair

depends on circumstances beyond the influ-

genuine Mercedes-Benz batteries must be

There is the option of deactivating the Mercedes-

ence of Mercedes-Benz AG. This includes

used which have been certified pursuant to

Benz emergency call system and using only the

F167 0057 02

MBUX multimedia system 603

112 emergency call system (EU eCall). Contact

In the event of an automatically triggered

Indicators in the displays

address for carrying out deactivation of the

emergency call in which there is no voice con-

The following messages appear on the central dis-

Mercedes-Benz emergency call system are the

tact, the accident data is transmitted immedi-

play or the media display of both emergency call

local dealers.

ately to the public emergency call centre.

systems:

Mercedes-Benz recommends the activation of the

R If the Mercedes-Benz emergency call centre is

R SOS NOT READY: the vehicle is not switched

not available, the 112 emergency call is car-

Mercedes-Benz emergency call system for the fol-

on or the emergency call system is malfunc-

ried out automatically.

lowing reasons:

tioning. This does not necessarily indicate

R In emergency situations when abroad, you can

▌Overview of emergency call systems

complete failure of the emergency call system.

also get support in a language you speak.

Emergency calls can still be transmitted.

Both the Mercedes-Benz emergency call system

as well as the 112 emergency call system (EU

R Several transmission technologies are used to

The display only refers to the vehicle and does

eCall) can help to reduce the time between an

accelerate the transfer of the accident data

not take account of the availability of mobile

accident and the arrival of emergency services at

and improve reliability of the transmission.

phone networks and the Mercedes-Benz emer-

the site of the accident. They help locate an acci-

gency call centre.

R The Mercedes-Benz emergency call system is

dent site in places that are difocult to access.

permanently logged in to the mobile phone

The functional readiness of the emergency call

Both emergency call systems can initiate an emer-

network, which ensures faster placement of

system on the vehicle can be seen when the

gency call automatically ( / page 604) or man-

the emergency call and faster transfer of the

SOS NOT READY display disappears once the

ually ( / page 604).

accident data.

vehicle is switched on.

Only make emergency calls if you or others are in

Measures for rescue, recovery or towing away

R G: the icon appears in the display during

need of rescue. Do not make an emergency call in

can then be initiated in quickly.

an active emergency call.

the event of a breakdown or a similar situation.

R With a Mercedes-Benz emergency call, the

% If there is a malfunction of the emergency call

accident data is only transferred to the public

system, the loudspeakers, microphone, airbag

coordination centre with the approval of the

or the SOS button, for example, are faulty.

customer.

F167 0057 02

604 MBUX multimedia system

You can recognise a fault in the emergency

The SOS button in the overhead control panel

To use voice control: use the voice commands

flashes until the emergency call is finished.

of the MBUX voice assistant ( / page 479).

call system by the following displays:

If no connection can be made to the public emer-

The emergency call has been made:

R A corresponding message will also appear

gency services, a corresponding message

in the driver display.

R A voice connection is established with an

appears in the display.

emergency call centre.

R The SOS button lights up red continuously.

# Dial the emergency number 112 or the appro-

R Remain in the vehicle if the road and trafoc

▌Triggering an automatic emergency call

priate local emergency call number on your

conditions permit you to do so until a voice

mobile phone.

connection is established with the emergency

Requirements:

If an emergency call has been initiated:

call centre.

R The vehicle is switched on.

R If the trafoc conditions and safety permit,

R On the basis of the call, the emergency call

R The starter battery is sufociently charged.

remain in the vehicle until a voice connection

centre decides whether it is necessary to call

Both the Mercedes-Benz emergency call system

is established with the emergency call centre.

rescue teams and the police to the accident

as well as the 112 emergency call system (EU

site.

R On the basis of the call, the emergency call

eCall) automatically initiate an emergency call:

centre decides whether it is necessary to call

R A message with accident data is transmitted

R After activation of the restraint systems such

rescue teams and/or the police to the acci-

to the emergency call centre.

as airbags or seat belt tensioners after an

dent site.

If no connection can be made to the public emer-

accident

R If no vehicle occupant answers, an ambulance

gency services, a corresponding message

is sent to the vehicle immediately.

The emergency call has been made:

appears in the display.

▌Triggering a manual emergency call

# Dial the emergency number 112 or the appro-

R A voice connection is established with the

priate local emergency call number on your

emergency call centre.

# To use the SOS button in the overhead con-

mobile phone.

trol panel: press the SOS button at least one

R A message with accident data is transmitted

second long ( / page 593).

to the emergency call centre.

F167 0057 02

MBUX multimedia system 605

▌Emergency call system data transfer

eCall) data is transferred to the Mercedes-Benz

Depending on the emergency call system

emergency call centre or the public emergency

( / page 601) activated different data is transmit-

For both the Mercedes-Benz emergency call sys-

services call centre.

ted to the appropriate emergency call centre.

tem as well as the 112 emergency call system (EU

Transmitted data according to activated emergency call system:

Mercedes-Benz emergency call

112 emergency call

R Position data of the vehicle

R Position data on the route (a few 100 m before the incident)

R Direction of travel

R Vehicle identification number

R Drive type of the vehicle (e.g. petrol, diesel, CNG, LPG, electric or hydro-

gen)

R Number of people detected in the vehicle

R Whether the emergency call was initiated manually or automatically

R Time of the accident

R Language setting on the multimedia system

R Whether Mercedes me connect is available or not

This is a requirement for the option of forwarding the call to the

Mercedes-Benz Customer Centre if necessary.

F167 0057 02

606 MBUX multimedia system

% If only the 112 emergency call system (EU

a text message on the driver's display and the red

To start the test mode: press and hold the

eCall) is activated in the vehicle, the accident

SOS NOT READY indicator on the central display

~ button on the multifunction steering

data is transmitted directly to the public

or media display.

wheel for at least five seconds.

emergency call centre.

The test mode is started and automatically

Please, make sure, that during 30 seconds after

ends after the language test has been per-

For accident clarification purposes, the following

switching vehicle ON the red indicator SOS NOT

formed.

READY in the upper right corner of display is

measures can be taken up to an hour after the

switched OFF, this means the emergency call sys-

# To stop manual test mode: switch off the vehi-

emergency call has been initiated:

tem passed diagnostics successfully.

cle.

R The current vehicle position can be deter-

The test mode is ended.

mined.

▌Starting/ending ERA-GLONASS test mode

▌Information on data processing

R A voice connection to the vehicle occupants

Requirements

can be established.

R The starter battery is sufociently charged.

Processing of personal data via the Mercedes-

R Emergency call data can be called up.

Benz emergency call system

R The vehicle is switched on.

All processing of personal data via the Mercedes-

% For Russia: various functions, e.g. receiving

R The vehicle has been stationary for at least

Benz emergency call system corresponds with the

trafoc information, cannot be performed for

one minute.

specifications in the EU Regulation 2016/679 "on

up to two hours after sending an emergency

the protection of natural entities with regard to

% The test mode is currently available in the fol-

call.

the processing of personal data (GDPR)".

lowing countries, for example:

▌Self-diagnosis function of the emergency call

The data is solely used by the Mercedes-Benz

R Russia

system

emergency call system for rescue and recovery in

R Belarus

Your vehicle checks the functionality of the emer-

the event of an accident.

gency call system every time the vehicle is

R Kazakhstan

The owner of a vehicle, that is equipped with a

switched on. During this time, the SOS button

R Armenia

Mercedes-Benz emergency call system in addition

lights up red continuously for five seconds. In the

to the 112 emergency call system (EU eCall), has

R Kyrgyzstan

event of a system failure, you will be informed via

F167 0057 02

MBUX multimedia system 607

the right to use the 112 emergency call system

evant emergency call inquiry terminals. These are

R The record of the activity data of both emer-

instead of the Mercedes-Benz emergency call sys-

configured by the appropriate authorities of the

gency call systems is only kept for as long as

tem.

respective country in which they are located to

is required to fulfil the purpose of handling the

first accept and subsequently process emergency

emergency call, and under no circumstances

Contact address for carrying out deactivation of

calls to the standard European emergency call

for more than 13 hours after the time that an

the Mercedes-Benz emergency call system are

number 112.

emergency call is initiated.

the local dealers.

Arrangements for data processing

Rights of persons affected by the data processing

Processing of personal data via the 112 emer-

The person affected by the data processing (the

gency call system (EU eCall)

Both emergency call systems are designed so that

vehicle owner) has the right to access the data

All processing of personal data via the 112 emer-

the following requirements are fulfilled:

and if applicable can demand the correction, dele-

gency call system (EU eCall) corresponds with the

R The data contained in the system memory is

tion or barring of data that affects him or her and

specifications in the EU Regulation 2016/679 "on

not accessible outside the system prior to the

that the processing of which does not correspond

the protection of natural entities with regard to

initiation of an emergency call.

with the GDPR regulations. Each correction, dele-

the processing of personal data (GDPR)" and is

tion or barring carried out according to this regu-

R Both emergency call systems cannot be

based particularly on the necessity of upholding

lation must be shared with the third party to

traced and there is no continuous tracking in

the vital interests of the affected person in

which the data has been transmitted, provided

normal operation.

accordance with article 6, paragraph1, letter d of

this does not prove to be infeasible and does not

the GDPR.

R The data in the system's internal memory is

incur disproportionate expenditure.

automatically and continuously deleted.

The processing of this type of data is strictly limi-

The person affected by the data processing has

ted to the purpose of operating the emergency

R The location data of the vehicle is continu-

the right to complain to the appropriate data pro-

calls to the standard European emergency call

ously overwritten in the system's internal

tection authority should they be of the opinion

number 112.

memory, so that no more than the last three

that their rights have been infringed by the pro-

current locations required for the normal func-

Data recipient

cessing of their personal data.

tion of the system are available.

The recipients of data that is processed by the

112 emergency call system (EU eCall) are the rel-

F167 0057 02

608 MBUX multimedia system

Responsible contact point for the processing of

operating mobile communication equipment in

and trafoc conditions and operate the

access rights: Konzernbeauftragter für den Daten-

the vehicle.

equipment with the vehicle stationary.

schutz, Mercedes-Benz Group AG, HPC E600,

Depending on the vehicle's equipment and availa-

D-70546 Stuttgart, Germany

You must observe the legal requirements for the

bility in the country, you can establish an Internet

country in which you are currently driving when

connection in the following ways:

operating the multimedia system.

Online and Internet functions

R Vehicles with a communication module:

Internet connection

Using the communication module includ-

& WARNING Risk of accident from operating

ing data roaming ( / page 609)

mobile communication equipment while

▌Information on connecting to the Internet

the vehicle is in motion

Using Bluetooth ® or Wi-Fi with a data-ena-

bled mobile phone

Mobile communication devices distract the

& WARNING Risk of distraction from infor-

driver from the trafoc situation. This can also

mation systems and communications

R Vehicles without a communication module:

cause the driver to lose control of the vehicle.

equipment

Using Bluetooth ® with a data-enabled

# As a driver, only operate mobile commu-

If you operate information systems and com-

mobile phone

nication devices when the vehicle is sta-

munication devices integrated in the vehicle

Using Wi-Fi with a data-enabled mobile

tionary.

when driving, you could be distracted from the

phone

trafoc situation. This could also cause you to

# As a vehicle occupant, use mobile com-

The Internet functions can only be used to a limi-

lose control of the vehicle.

munication devices only in the designa-

ted degree whilst driving.

ted area, e.g. in the rear passenger com-

# Only operate this equipment when the

partment.

trafoc situation permits.

# If you cannot be sure of this, stop the

You must observe the legal requirements for the

vehicle whilst paying attention to road

country in which you are currently driving when

F167 0057 02

MBUX multimedia system 609

▌Setting up an Internet connection using the

Depending on the vehicle equipment, you can pur-

% With external Wi-Fi hotspots, which are

chase a data package directly from a mobile

encrypted via TKIP, online software updates

communication module

phone network provider via the Mercedes me

cannot be carried out via the external Wi-Fi

Requirements

Store. To be able to use the data package, you

hotspot.

R The vehicle is equipped with a permanently

conclude a separate contract with a mobile phone

▌Disconnecting the automatic Internet connec-

installed communication module.

network provider via the Mercedes me Store,

tion via communication module

which can be terminated at any time and for

R A Mercedes me user account is available.

which there are no costs. This contract is a pre-

R The vehicle is linked to a Mercedes me user

Requirements:

requisite for using the services from the previ-

account.

R Wi-Fi or Bluetooth ® tethering are available in

ously purchased package. The availability of this

the vehicle.

R The Entertainment Package is active.

option is dependent on the country.

R The Comfort Data Volume service is active.

Multimedia system:

If the data package option is not available or can

be upgraded, you can purchase data volume

Multimedia system:

directly from the mobile phone network provider

5 Internet and Bluetooth

for a fee.

5 Manage Internet access

5 Internet and Bluetooth

% Visit a Mercedes-Benz service centre to find

# Select the Ä settings in the line of

5 Manage Internet access

out whether it is possible to purchase data

Acquired data package.

# Select Acquired data package.

volume in your country directly from a mobile

# To disconnect the automatic connection:

phone network provider.

For most Mercedes me connect services, data

select the Delete entry option.

% Alternatively, and if available, you can utilise

volume is available when purchasing the services.

% The communication module is removed from

the tethering function of a mobile phone via

Additional data volume is required to use some

the list of known hotspots, but can be recon-

Wi-Fi or Bluetooth ® to use the web browser or

functions, e.g. web browser or Wi-Fi hotspot.

nected manually at any time ( / page 609).

Wi-Fi hotspot.

If the data volume limit is reached, the availability

The Delete entry option permits the use of pur-

of Mercedes me connect services is limited.

chased data volume to be limited. The system is

F167 0057 02

$610 MBUX multimedia systemprevented from automatically establishing a con-The mobile phone is not listed in the Internet▌Setting up an internet connection via Blue-nection to the communication module after thisdevice managertooth ®option has been activated.# Select Search for :▌Setting up an Internet connection via Wi-Fi# Select the mobile phone with the ö Wi-FiR The mobile phone supports the Bluetooth ® PAN (Personal Area Network).Requirements:It may take a few seconds until the device isR The Wi-Fi function is activated on the multime-R The mobile phone is connected to the multi-found by the Wi-Fi system ( / page 510).media system via Bluetooth ® ( / page 574).# Log in to the Wi-Fi network ( / page 510).R The Wi-Fi hotspot function is activated on theR Internet access via Bluetooth ® is activatedThe Internet connection via Wi-Fi is restricted ormobile phone (see the manufacturer's operat-(see the manufacturer's operating instruc-does not function in the following cases:ing instructions).tions).R The mobile phone is switched offR Internet access via Wi-Fi is activated (see theMultimedia system:manufacturer's operating instructions).R Mobile data use is deactivated on the mobile4 © 5 Settings 5 SystemphoneMultimedia system:5 Internet and BluetoothR The Wi-Fi function is deactivated on the multi-4 © 5 Settings 5 System5 Manage Internet accessmedia system5 Internet and Bluetooth% This function is country-dependent.R The Wi-Fi function is deactivated on the5 Manage Internet accessThe mobile phone is listed in the Internet devicemobile phone% This function is Internet access via Wi-Fi is deactivated on theThe mobile phone is listed in the Internet device# Select the mobile phone with the \ Blue-mobile phonemanagertooth ® symbol.# Select the mobile phone with the ö Wi-FiThe mobile phone is not listed in the Internetdevice managersymbol.F167 0057 02$

610 MBUX multimedia system

prevented from automatically establishing a con-

The mobile phone is not listed in the Internet

▌Setting up an internet connection via Blue-

nection to the communication module after this

device manager

tooth ®

option has been activated.

# Select Search for access.

Requirements:

▌Setting up an Internet connection via Wi-Fi

# Select the mobile phone with the ö Wi-Fi

R The mobile phone supports the Bluetooth ®

symbol.

profile PAN (Personal Area Network).

Requirements:

It may take a few seconds until the device is

R The Wi-Fi function is activated on the multime-

R The mobile phone is connected to the multi-

found by the Wi-Fi search.

dia system ( / page 510).

media system via Bluetooth ® ( / page 574).

# Log in to the Wi-Fi network ( / page 510).

R The Wi-Fi hotspot function is activated on the

R Internet access via Bluetooth ® is activated

The Internet connection via Wi-Fi is restricted or

mobile phone (see the manufacturer's operat-

(see the manufacturer's operating instruc-

does not function in the following cases:

ing instructions).

tions).

R The mobile phone is switched off

R Internet access via Wi-Fi is activated (see the

Multimedia system:

manufacturer's operating instructions).

R Mobile data use is deactivated on the mobile

phone

Multimedia system:

5 Internet and Bluetooth

R The Wi-Fi function is deactivated on the multi-

5 Manage Internet access

media system

5 Internet and Bluetooth

% This function is country-dependent.

R The Wi-Fi function is deactivated on the

5 Manage Internet access

The mobile phone is listed in the Internet device

mobile phone

% This function is country-dependent.

manager

R Internet access via Wi-Fi is deactivated on the

The mobile phone is listed in the Internet device

# Select the mobile phone with the \ Blue-

mobile phone

manager

tooth ® symbol.

# Select the mobile phone with the ö Wi-Fi

The mobile phone is not listed in the Internet

device manager

symbol.

F167 0057 02

MBUX multimedia system 611

Select Search for access.

▌Establishing an Internet connection

R The Bluetooth ® function is switched off on the

In the list displayed, all mobile phones already

mobile phone and the mobile phone is to be

Multimedia system:

known to the multimedia system are shown.

connected via Bluetooth ®

4 © 5 Apps

New devices can be set up using the phone

R Neither the mobile phone network nor the

# For example, select z Browser.

application.

mobile phone allow simultaneous use of a

# Connect the mobile phone using Bluetooth ®

telephone and an Internet connection

If you select a function that requires an Internet

( / page 574).

R The mobile phone has not been enabled for

connection and the system is currently ofnine, a

% If a new mobile phone is connected using

menu opens with a selection of possible Internet

Internet access via Bluetooth ®

accesses as well as all tethering devices that are

Bluetooth ® , this is also used for the telephone

▌Cancelling Internet access permission for a

within range.

application.

mobile phone

# Select an Internet access from the list.

The Internet connection via Bluetooth ® is restric-

Multimedia system:

The Internet connection is established.

ted or does not function in the following cases:

% The list of possible Internet connections can

R The mobile phone is switched off

5 Internet and Bluetooth

also be displayed using the extended status

R The mobile phone network coverage is insufo-

5 Manage Internet access

line.

cient

# Select options Ä next to the name of the

% Depending on the vehicle equipment and

R Mobile data use is deactivated on the mobile

mobile phone.

country availability, you can establish an Inter-

phone

net connection via the communication mod-

# Select Delete configuration.

R The Bluetooth ® function on the multimedia

ule or connected mobile phones.

# Select Yes.

system is switched off and the mobile phone

% The availability of the web browser depends

is to be connected via Bluetooth ®

on the country.

F167 0057 02

$612 MBUX multimedia systemConnection statusNotes on displaying the connection statusWeb browsersR When connecting via Wi-Fi, the connection▌Connection status overview▌Calling up a web pagestatus and device name are on the connection status, the followingR When connecting via a Bluetooth ® device, the& WARNING Risk of distraction from infor-symbols can appear on the media display in theconnection status, device name, and networkmation systems and communicationsstatus line:type are ö: a Wi-Fi device is selected as InternetR In the case of a connection via the communi-If you operate information systems and module the following status informationmunication devices integrated in the vehicleR \: a Bluetooth ® device is selected as Inter-can be shown:when driving, you could be distracted from thenet situation. This could also cause you toType of network-lose control of the vehicle.R Mobile communications standard (e.g. 4G +Status (online, ofnine, data volumes availa--double arrow symbol): the communication# Only operate this equipment when theble or used, limited service)module is selected as the situation permits.R For vehicles with a communication module,# If you cannot be sure of this, stop the▌Displaying the connection statusthe connection data of non-user paid servicesvehicle whilst paying attention to roadcan be displayed via Mercedes me system:and trafoc conditions and operate the4 ©equipment with the vehicle stationary.# Briefly press the status extended status line is must observe the legal requirements for thecountry in which you are currently driving when# Briefly press the Internet symbol in the symboloperating the multimedia current connection status is displayed.F167 0057 02$

612 MBUX multimedia system

Connection status

Notes on displaying the connection status

Web browsers

R When connecting via Wi-Fi, the connection

▌Connection status overview

▌Calling up a web page

status and device name are displayed.

Depending on the connection status, the following

R When connecting via a Bluetooth ® device, the

& WARNING Risk of distraction from infor-

symbols can appear on the media display in the

connection status, device name, and network

mation systems and communications

status line:

type are displayed.

equipment

R ö: a Wi-Fi device is selected as Internet

R In the case of a connection via the communi-

If you operate information systems and com-

access.

cation module the following status information

munication devices integrated in the vehicle

R \: a Bluetooth ® device is selected as Inter-

can be shown:

when driving, you could be distracted from the

net access.

trafoc situation. This could also cause you to

Type of network

lose control of the vehicle.

R Mobile communications standard (e.g. 4G +

Status (online, ofnine, data volumes availa-

double arrow symbol): the communication

# Only operate this equipment when the

ble or used, limited service)

module is selected as the hotspot.

trafoc situation permits.

R For vehicles with a communication module,

# If you cannot be sure of this, stop the

▌Displaying the connection status

the connection data of non-user paid services

vehicle whilst paying attention to road

can be displayed via Mercedes me connect.

Multimedia system:

and trafoc conditions and operate the

4 ©

equipment with the vehicle stationary.

# Briefly press the status line.

The extended status line is displayed.

You must observe the legal requirements for the

country in which you are currently driving when

# Briefly press the Internet symbol in the symbol

operating the multimedia system.

overview.

The current connection status is displayed.

F167 0057 02

MBUX multimedia system 613

Multimedia system:

▌Web browser overview

R Share link

R Share content

R Request mobile website

Calling up a new web page

▌Calling up web browser options

Select Search.

Multimedia system:

# Entering a web address.

# Select OK.

5 Ä 5 Bookmarks & history

% The function is country-dependent.

The following functions are available:

% No web pages can be displayed on the multi-

R Bookmarks

media system while driving.

R Browsing history

Calling up a website from the browser history

1 Previous website

R Entered URLs

2 Next website

# To call up the previous page from the history:

select q.

3 Update

Select an option.

4 URL

Change the settings.

5 Adds/removes bookmarks

▌Calling up the web browser settings

6 Options

Multimedia system:

7 Settings

% Under Ä you have the following options:

5 Z 5 Settings

R Tabs

The following functions are available:

R Bookmarks & history

R Block popups

R Reading mode

F167 0057 02

614 MBUX multimedia system

R Enable cookies

The following options are available:

Private mode

R Delete entry

R Enable Javascript

# Switch private mode on D or off E.

R Delete all

If the private mode is switched on, an icon

Switch a function on D or off E.

appears in the input line of the web browser.

R Edit

▌Deleting browser data

% In private mode, neither the history nor cook-

R Share

Multimedia system:

ies are saved.

Select one of the options shown.

Bookmarks can also be created in private

mode.

5 Z 5 Browser data

▌Managing tabs

Multimedia system:

▌Sharing URLs from the web browser

The following specific browser data can be

deleted:

Requirements:

5 Ä 5 Tabs

R Cache

R To share via QR code: an app for scanning the

QR code is installed on the mobile device.

R Cookies

Opening a new tab

R Form data

Multimedia system:

# Select New tab.

Select one of the options shown.

Changing tab

5 Ä

▌Managing bookmarks

# Select the icon for the desired tab.

Sharing URLs via QR code

Multimedia system:

Closing a tab

Select Share link.

# Press and hold the icon of the tab to be

A QR code appears.

5 Ä

closed until a menu appears.

# Scan the displayed QR code with a mobile

# Select Bookmarks & history.

# Select Close.

device.

# Select Ä after the bookmark.

The tab is closed.

A menu with options opens.

F167 0057 02

MBUX multimedia system 615

Depending on the country, data volume may

▌Overview of TuneIn Radio

Sharing URLs with another display

need to be purchased.

# Select Share content.

R A fast Internet connection for data transmis-

# In the menu drag and drop a display to

sion free of interference.

another display.

The displayed web page opens on the other

% The functions and services are country-

display.

dependent. For more information, consult a

Mercedes-Benz service centre.

▌Setting the web browser in the background

Multimedia system:

4 © 5 Þ Radio

# Select TuneIn Radio.

# Press ©.

The TuneIn Radio menu appears. The last sta-

Audio playback continues.

tion set starts playing.

% The connection quality depends on the local

TuneIn Radio

mobile phone reception.

▌Calling up TuneIn Radio

Requirements:

1 Internet Radio provider

R There is a user account at

2 Additional information on the currently selec-

ted station

R The vehicle is linked to the Mercedes me user

3 Previous or next station

account.

4 Settings

R The TuneIn radio service is activated.

5 Additional options

6 Favourites

R The data volume is available.

F167 0057 02

616 MBUX multimedia system

▌Saving/deleting a TuneIn radio station as a

Select an option.

7 Controls playback

favourite

8 Station list

Multimedia system:

9 Search

Media

▌Selecting and connecting to TuneIn radio sta-

Information about media mode

Saving favourites

tions

▌Information about supported formats and data

Multimedia system:

# Select a station.

storage media

# Press the symbol next to the station name.

# Select =.

& WARNING Risk of distraction when han-

Deleting favourites

dling data storage media

# Select a category.

# Select a station.

If you handle a data storage medium while

# Select a station.

# Press the symbol next to the station name.

driving, your attention is diverted from the

The connection is established automatically.

trafoc conditions. This could also cause you to

▌Setting Internet Radio options

lose control of the vehicle.

Multimedia system:

# Select the search field.

# Only handle a data storage medium

# Enter a station name.

when the vehicle is stationary.

5 Z 5 TuneIn

% A relatively large volume of data can be trans-

mitted when using Internet Radio.

The following options are available:

R Select Stream: select the stream quality

R Login to TuneIn Account: log in to your TuneIn

user account

R Log Out of Account: log out of your TuneIn

user account

F167 0057 02

MBUX multimedia system 617

Supported formats and data storage media:

R Due to the wide range of USB devices

available on the market, playback cannot

Permissible

FAT32, exFAT, NTFS

be guaranteed for all USB devices.

file systems

R Videos up to FullHD (1920x1080) are sup-

ported.

Permissible

USB devices, iPod ® /iPhone ® ,

data storage

R Copy-protected music and video files or

MTP devices, Bluetooth ® audio

media

DRM (Digital Rights Management) encryp-

devices

ted files cannot be played back.

Supported

MP3, WMA, AAC, WAV, FLAC,

R MP3 players must support Media Transfer

audio formats

ALAC

Protocol (MTP).

Manufactured under licence from Dolby Laborato-

Supported

MPEG, AVI, MKV, MP4, M4V,

R Files with the corresponding format can

ries. Dolby and the double-D symbol are regis-

video formats

WMV

be played back from the USB device in

tered trademarks of Dolby Laboratories Licensing

Dolby Atmos.

Corporation. Confidential unpublished works.

% Observe the following notes:

▌Information on copyright protection and trade-

R The multimedia system supports a total of

Rights Reserved.

marks

up to 50,000 files.

Audio files which you create yourself (e.g. copies

R Data storage media up to 2 TB are suppor-

of data storage media you make yourself) are gen-

ted (32‑bit address space).

erally subject to copyright protection. In many

R Due to the large variety of available music

countries, reproductions are not permitted with-

and video files regarding encoders, sam-

out the prior consent of the copyright holder, even

pling frequency and data transfer rates,

for private use. Make sure that you know about

playback cannot be guaranteed.

the applicable copyright regulations and that you

comply with these.

F167 0057 02

618 MBUX multimedia system

For DTS Patents, see

DTS ® Connected Radio™

Manufactured under licence from DTS Licensing

For DTS Patents, see

Limited. DTS, the Symbol, & DTS and the Symbol

Manufactured under licence from DTS Licensing

together are registered trademarks, and DTS Tru-

Limited. DTS, DTS Connected Radio, and the DTS

logo are registered trademarks or trademarks of

Rights Reserved.

Manufactured under licence from Dolby Laborato-

DTS, Inc. in the United States and other countries.

ries. Dolby, Dolby Audio and the double-D symbol

are trademarks of Dolby Laboratories.

licensed and provided by Lyric Find™. Content

licensed and sourced from Radioplayer™.

F167 0057 02

MBUX multimedia system 619

Overview of the media menu

Gracenote, the Gracenote logo and logotype,

TIDAL and TIDAL logo are registered trademark of

"Powered by Gracenote", MusicID and Playlist Plus

Aspiro AB in the European Union and other coun-

are either registered trademarks or trademarks of

tries.

Gracenote, Inc. in the United States and/or other

countries.

This product incorporates Spotify software which

is subject to 3rd party licences found here:

1 Album cover

licenses

2 Active media source

3 Track and artist

4 Active data storage medium and current track

number/track in playback list

5 Repeat

6 Random playback

F167 0057 02

620 MBUX multimedia system

▌Searching for and authorising a Bluetooth ®

7 Settings

8 Additional options

audio device

9 Additional categories

Requirements:

A Playlists and categories

R Bluetooth ® is activated on the multimedia sys-

B Timeline

tem and audio equipment.

C Media search

R The audio equipment supports the Bluetooth ®

D Next track or fast forward

audio profiles A2DP and AVRCP.

E Controls playback

R The audio equipment is "visible" for other devi-

F Previous track or fast rewind

ces.

Multimedia system:

Connecting the data storage medium to the multi-

media system

Authorising a new Bluetooth ® audio device

▌Connecting USB devices

# Select Connect device.

A multimedia connection unit is found in the stor-

* NOTE Damage caused by high tempera-

Detected equipment is displayed in the device

age compartment under the armrest and has two

tures

list.

type C USB ports 1. Depending on the vehicle's

# Select an audio device.

equipment, additional USB ports can be found in

High temperatures can damage USB devices.

Authorisation starts. A code is displayed on

the storage compartment of the centre console

# Remove the USB device after use and

the multimedia system and on the mobile

and in the rear folding compartment.

take it out of the vehicle.

phone.

# Connect the USB device to the USB port.

# If the codes are identical, confirm on the

audio equipment.

F167 0057 02

MBUX multimedia system 621

Select No, only music.

To continue playback: select 6.

Additional options for setting media playback

The Bluetooth ® audio equipment is connected

To repeat a track: select :.

Multimedia system:

with the multimedia system.

For the repeat function there are the following

4 © 5 Media

Connecting previously authorised Bluetooth ®

settings:

Calling up additional options

audio equipment

R Select once: the active playlist is repeated.

# Select Ä.

Select a Bluetooth ® audio device from the list.

R Select twice: the current track is repeated.

The additional options are shown.

The connection is being established.

R Select three times: the repeat function is

# Select an option.

deactivated.

Starting media playback

# To play back tracks in random order: select

Media search

Requirements:

▌Notes about the search function in categories

# To rewind or fast-forward a track: tap on the

R A data storage medium is connected to the

desired point on the timeline.

Under 5 you can search through all available

multimedia system.

media files. There are several categories available

# To select the next track: select ü.

Multimedia system:

for selection. The categories shown depend on

# To select the previous track: select û.

4 © 5 Media

the connected device and data format.

# To scroll through tracks quickly: press and

# Select a media source.

% The categories are available as soon as the

hold û or ü.

entire media content has been read in and

# To show the current track list: select 5.

analysed.

Controlling media playback

Availability of the media search with Android

devices may be limited.

Multimedia system:

4 © 5 Media

# To pause playback: select 8.

F167 0057 02

622 MBUX multimedia system

▌Starting a search in categories

Music online

Select a streaming provider.

A QR code is shown on the display.

Multimedia system:

▌Requirements

# Scan the QR code with the mobile phone.

R There is an account for the music streaming

# Confirm the connection request on the mobile

# Select a category.

service.

phone.

R A subscription for the music streaming service

▌Using the keyword search

has been obtained.

Adding more streaming providers

Multimedia system:

R The data volume is available.

# Select Online music.

4 © 5 Media

The last active streaming provider is active.

Depending on the country, data volume may

You can look for content using the keyword

need to be purchased.

# Select Z.

search with free text input.

R A fast Internet connection for data transmis-

# Select Music services.

# Select ª.

sion free of interference.

The overview of all supported streaming pro-

A keyboard for character entry appears.

viders appears.

% The functions and services are country-

# Enter the term searched for.

dependent. For more information, consult a

# Select a streaming provider.

% The search begins with the first character

Mercedes-Benz service centre.

A QR code is shown on the display.

entered. The more characters entered the

Multimedia system:

# Scan the QR code with the mobile phone.

more concrete the search results become.

4 © 5 Media

# Confirm the connection request on the mobile

# Select the desired entry from the result list.

phone.

If a list with several tracks is selected, then

Adding a streaming provider the first time you

this is opened in the search.

Logging out from a streaming provider

start the application

To playback all of the tracks in the list, select

# Select Online music.

Ä and then Play now.

The last active streaming provider is active.

The overview of all supported streaming pro-

viders appears.

# Select Z.

F167 0057 02

MBUX multimedia system 623

Select Music services.

Keyword search in online music

▌Information about Dolby Atmos ®

The overview of all supported streaming pro-

You can look for content using the keyword

The MBUX multimedia system enables playback of

viders appears.

search with free text input.

Dolby Atmos ® content via the Burmester ® sound

# Tap on Log out.

# Select ª.

system, thereby providing an even more immer-

sive three-dimensional sound experience.

A keyboard for character entry appears.

▌Calling up music online

# Enter the term searched for.

% The function is available with Apple Music ®

Multimedia system:

streaming or by using a USB device with the

4 © 5 Media

% The more characters entered when using the

corresponding file formats.

keyword search, the more concrete the

# Select Online music.

% The availability of this function is equipment-

search results are.

dependent.

Music playback can be controlled with the Touch

# Select the desired entry from the result list.

Control or by using the media application.

Depending on the selected hit, playback is

▌Switching Dolby Atmos ® on or off

started or a lower level in the search is

▌Searching for music in online music

Requirements:

opened.

Multimedia system:

R An account for the Apple Music ® music

▌Calling up online music settings

streaming service is available.

Multimedia system:

R A subscription for the Apple Music ® music

Searching for categories in online music

streaming service has been obtained.

The media content of the streaming provider can

# Select Z.

be scanned through in the category search. The

R Sufocient data volume is available.

available categories and the symbol for the cate-

# Select Music services.

Depending on the country, data volume may

gory search depend on the streaming provider.

need to be purchased.

# Select Z next to a streaming provider.

# Start the category search.

R A fast Internet connection for data transmis-

# Select a setting.

The list of available categories appears.

sion free of interference.

# Select a category.

F167 0057 02

624 MBUX multimedia system

% The functions and services are country-

Radio overview

Radio

dependent. For more information, consult a

Switching on the radio

Mercedes-Benz service centre.

Multimedia system:

4 © 5 Þ Radio

4 © 5 Media

# Start the application on the multimedia sys-

# Select Online music.

tem home screen.

The overview of all supported streaming pro-

The radio menu appears. You will hear the last

viders appears.

station played on the last frequency band

# Select Apple Music ® .

selected.

# Select Z.

# Tap E to switch on Dolby Atmos ® .

# Tap D to switch off Dolby Atmos ® .

Tracks which are present or available in Dolby

Atmos ® will be played appropriately by the

sound system using this format.

1 Preview image

2 Active frequency band

3 Station name, set frequency and additional

information on the station

4 Previous or next station

5 Settings

6 Sound settings

F167 0057 02

MBUX multimedia system 625

Swipe the station list up or down.

Select a suggested station.

7 Switches on trafoc reports

The selected station is played.

8 Station list

Select a station.

9 Search

Storing radio stations

Searching for radio stations using station names

or frequency entry

Setting the frequency band

Multimedia system:

4 © 5 Þ Radio

Multimedia system:

4 © 5 Þ Radio

# Select a radio station.

# Select f.

# Select è.

# Select a frequency band or a favourite.

# Enter a station name or frequency.

Managing favourites

Selecting a radio station

# Select a station.

Multimedia system:

Selecting a recommended radio station

4 © 5 Þ Radio

# Swipe to the left or right on the control ele-

Requirements:

Moving stations

ment or select a radio station.

R The multimedia system has gathered sufocient

# Press ·.

data in order to show station suggestions.

The list of favourites appears.

Calling up the radio station list

Multimedia system:

# Press Ä to the far right of the station

4 © 5 Þ Radio

name.

Multimedia system:

# Select Move.

4 © 5 Þ Radio

# Select è.

The recommended stations are shown.

# Move the station to the new position.

# Select 4.

The station list appears.

F167 0057 02

626 MBUX multimedia system

Setting station tracking via Internet radio

Calling up a slide show (FM/DAB radio mode)

Activating/deactivating the frequency fix function

Multimedia system:

Requirements

R A fast Internet connection for data transmis-

4 © 5 Þ Radio

sion free of interference.

5 Active frequency band

The slide show displays additional information

provided by the station as an image. This can

# Activate or deactivate Frequency fix.

Multimedia system:

include logos, album covers, music tracks, pro-

If the function is activated, the set frequency

4 © 5 Þ Radio

grammes, news or service information, for exam-

is kept even if the reception is poor.

# Select Z.

ple.

# Select Internet radio.

% The slide show is available for DAB+ channels

Activating/deactivating trafoc announcements

that broadcast additional information.

# Activate or deactivate the Service Following

Multimedia system:

function.

# Press the station picture on the central dis-

When the function is on, the station is

play.

searched for via Internet Radio.

The image is enlarged.

# Select Radio announcements.

If you are driving out of the station's coverage

The trafoc information is switched on or off.

area and the station is available via Internet

Switching a slideshow on or off (FM/DAB radio

radio, the Poor reception. Tap here to switch

mode)

Activating/deactivating radio announcements

to Internet radio. message appears on the

central display.

Multimedia system:

# Switch DAB Slideshow or Expanded Radio Sli-

# Switch on Radio announcements.

deshow on D or off E.

The selected radio announcements are played.

When both slideshows are switched on, the

contents of both slideshows alternate.

F167 0057 02

MBUX multimedia system 627

When Radio announcements are first

Setting the trafoc information service volume

Multimedia system:

switched on, Traffic information service (TA),

increase

Travel and Warning are preset.

Multimedia system:

Showing lyrics

Select Show lyrics.

Switch off Radio announcements.

# Select Navigation & traffic announcements.

The lyrics, album cover, title and artist of the

No radio announcements are played.

song currently playing on the radio are dis-

# Set a value for Traffic announc. vol. increase.

played.

Selecting radio announcements

Swipe up or down to go to the bottom or top

Displaying radio text

section of the lyrics.

Multimedia system:

If no lyrics are available for the song currently

playing on the radio, Show lyrics is greyed

5 Radio announcements

out.

5 Active frequency band

# Switch an announcement on O or off.

# Activate or deactivate Radio text information.

For example, Traffic information service (TA),

Hiding lyrics

Travel or Warning can be selected.

# Select the cross at the top of the lyrics dis-

play.

% The radio announcements are not station-

Showing or hiding lyrics

dependent.

% The function is equipment-dependent.

# Select G.

The radio menu appears.

F167 0057 02

628 MBUX multimedia system

▌Switching loudness normalisation on or off

▌Setting the balance and fader

Sound

Multimedia system:

Sound settings

▌Information about the sound system

5 Loudness normalisation

5 Balance and Fader

The sound system has a total output of 125 W and

The function compensates for differing loudness

Adjusting the balance

is equipped with seven speakers. It is available for

when changing between audio sources and within

all functions in the radio and media modes.

# In the grid shown, move the volume distribu-

an audio source. Several levels are available for

tion between the right and left speakers in the

% The call can also be made from other audio

this purpose. The currently set level is displayed.

vehicle.

sources. Replace Media with, for example,

The loudness normalisation can also be switched

The volume is distributed between the right

Radio in the menu path.

off.

and left-hand speakers.

▌Calling up the sound menu

# Switch on one level.

Adjusting the fader

Multimedia system:

# In the grid shown, move the volume distribu-

# Switch off the loudness normalisation.

tion between the front and rear speakers in

# Select one of the functions shown to make

the vehicle.

settings.

The volume is distributed between the front

and rear speakers.

▌Adjusting treble, mid-range and bass settings

Multimedia system:

# Set Treble, Mid or Bass.

F167 0057 02

MBUX multimedia system 629

▌Switching loudness normalisation in the

▌Adjusting the balance and fader in the

Burmester ® surround sound system

Burmester ® surround sound system on or off

Burmester ® surround sound system

▌Information about the Burmester ® surround

Multimedia system:

sound system

The Burmester ® surround sound system has a

5 Loudness normalisation

5 Balance and Fader

total output of 590 W and is equipped with 13

The function compensates for differing loudness

speakers. It is available for all functions in the

Adjusting the balance

when changing between audio sources and within

radio and media modes.

Move the volume distribution between the

an audio source. Several levels are available for

% The call can also be made from other audio

right and left sides of the vehicle in the grid

this purpose. The currently set level is displayed.

sources. Replace Media with, for example,

shown.

Loudness normalisation can also be switched off.

Radio in the menu path.

The volume is distributed between the speak-

# Switch on one level.

ers on the left and right sides in the vehicle.

▌Calling up the sound menu in the Burmester ®

surround sound system

Adjusting the fader

# Switch off loudness normalisation.

Multimedia system:

# Move the volume distribution between the

front and rear of the vehicle in the grid shown.

The volume is distributed between the speak-

# Select one of the functions shown to make

ers in the front and rear of the vehicle.

settings.

% Setting 0 is recommended for high quality

▌Adjusting the treble, mid and bass settings on

music and voice reproduction.

the Burmester ® surround sound system

Multimedia system:

# Set Treble, Mid or Bass.

F167 0057 02

630 MBUX multimedia system

▌Selecting a sound profile in the Burmester ®

Changing individual settings of the personal sound

MBUX rear tablet

profile at a later date:

surround sound system

Information on the MBUX rear tablet

Multimedia system:

# Select Personal sound profile and Z.

& WARNING Risk of accident from operating

# Make the required adjustments.

mobile communication equipment while

% The availability of a Personal sound profile is

Setting an existing sound profile

the vehicle is in motion

dependent on the equipment.

Select a sound profile.

The set-up assistant is available when the

Mobile communication devices distract the

vehicle is stationary.

driver from the trafoc situation. This can also

Setting up a personal sound profile

cause the driver to lose control of the vehicle.

# Select Personal sound profile and Z.

▌Adjusting the sound focus in the Burmester ®

# As a driver, only operate mobile commu-

# Select Reconfigure.

surround sound system

nication devices when the vehicle is sta-

Multimedia system:

# Restart the set-up assistant.

tionary.

# As a vehicle occupant, use mobile com-

Setting up a personal sound profile for the first

# Select a seat or row of seats for the sound

munication devices only in the designa-

time:

focus.

ted area, e.g. in the rear passenger com-

# Select Personal sound profile.

The sound focus is activated.

partment.

# Open the set-up assistant with Start.

You must observe the legal requirements for the

# Observe the messages on the display and

# Select the seat or row of seats again.

country in which you are currently driving when

select the preferred settings.

The sound focus is deactivated.

operating mobile communication equipment in

The personal sound profile is created with the

the vehicle.

selected settings and can be selected in the

Sound profiles menu.

F167 0057 02

MBUX multimedia system 631

Overview of the MBUX rear tablet

& WARNING Risk of distraction from operat-

& WARNING Risk of injury as a result of the

ing the multimedia system with the MBUX

MBUX rear tablet not being secured in the

rear tablet

vehicle

Other vehicle occupants can make changes to

If the MBUX rear tablet is loose in the vehicle

the multimedia system with the MBUX rear

interior, it could be thrown around and thereby

tablet.

hit vehicle occupants.

Unwanted changes may distract from trafoc

# Always securely lock the MBUX rear tab-

conditions and cause an accident.

let in the bracket intended for that pur-

pose.

# Block use of the MBUX rear tablet if

required.

The MBUX rear tablet consists of a tablet

# Activate the child safety lock in the multi-

( / page 631) and a bracket integrated in the rear

1 On/off button

media system.

armrest ( / page 632). Comply with the loading

2 USB port

guidelines ( / page 202).

& WARNING Risk of becoming trapped

You can operate the vehicle's multimedia system

If the tablet has been paired with the multimedia

through operation of the MBUX rear tablet

with the MBUX rear tablet. Operation of the tablet

system, settings can be made on the multimedia

is carried out using the touchscreen (see the

When the MBUX rear tablet is used, seats can

system in the rear using the MBUX rear tablet.

manufacturer's operating instructions).

be adjusted using the seat control. Vehicle

% The function of operating the multimedia sys-

You can also use the MBUX rear tablet independ-

occupants and animals could become trap-

tem with the paired tablet, can be blocked in

ently of the vehicle.

ped.

the multimedia system.

% Do not make any changes to the seat settings

# Make sure that nothing is located within

You can also use the MBUX rear tablet outside the

or multimedia system with the MBUX rear tab-

the radius of movement.

vehicle.

let when outside the vehicle.

F167 0057 02

632 MBUX multimedia system

Updating the software of the MBUX rear tablet

Search for software updates.

Overview of the MBUX rear tablet bracket

Start the software update manually.

Requirements:

The MBUX rear tablet is up to date.

R The MBUX rear tablet is configured via the

% You can also start the software update via the

assistant (Android).

standard display of the MBUX rear tablet.

R A Wi-Fi hotspot with unrestricted or sufocient

% You can also have the software of your MBUX

data volume is available.

rear tablet updated at a Mercedes-Benz

% Software updates can vary in size and thus

service centre.

lead to additional costs for limited data vol-

% For more information about software updates

umes. Therefore, make sure that you are con-

for the MBUX rear tablet, please refer to the

nected to a Wi-Fi hotspot that has unlimited

manufacturer's operating instructions.

or sufocient data volume, e.g. the private net-

work at home.

% The use of the vehicle data tariff by external

devices is not available in all countries.

# Open the system settings of the MBUX app.

% It is not possible to quit the MBUX app.

1 Releases the MBUX rear tablet from the

bracket

% In the system settings (MBUX app) you will

find among other things the settings for Wi-Fi

2 Press and hold the button: switches the

and software updates.

MBUX rear tablet on or off

Press the button briefly: activates or deacti-

# Connect to the Wi-Fi hotspot.

vates the screen of the MBUX rear tablet

The MBUX rear tablet is connected to the Wi-

Fi.

F167 0057 02

MBUX multimedia system 633

The MBUX rear tablet is charged when it is locked

into the bracket.

% If it is not being used during the journey, make

sure the MBUX rear tablet is locked in the

bracket designed for this purpose.

F167 0057 02

MBUX multimedia system for Your Mercedes GLE SUV Fourth Generation (2020-2026)

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