2020-2026 Mercedes GLE SUV MBUX multimedia system -> Overview and operation User Manual
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MBUX multimedia system -> Overview and operation for Your Mercedes GLE SUV Fourth Generation (2020-2026)

Overview and operation
Overview of the MBUX multimedia system
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
*
NOTE Increased surface temperature due
to direct sunlight on the central display
The surface of the central display is very dark.
If the display is exposed to direct sunlight, the
surface can become very hot.
#
If the central display has been exposed
to direct sunlight, allow it to cool down
before touching it for a long time.
%
The functions of your MBUX multimedia sys-
tem may dier and depend on the following
factors:
R
Market
R
National version
R
Technical conditions
Functions, services and service aspects provi-
ded by Mercedes-Benz and/or third-party
providers may no longer be available when the
contractual period expires or due to technical
conditions. There is therefore no entitlement
to the continuous provision of functions and
services.
The described functions may be modied,
optimised and adapted aer the time of going
to press.
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
R
Features
R
Services
R
Service aspects
For these reasons, descriptions and depic-
tions relating to the MBUX multimedia system
may, in some cases, dier for your vehicle.
MBUX multimedia system
483
F167 0057 02
1
Touch Control and control panel for the MBUX
multimedia system
MBUX stands for Mercedes-Benz User Experi-
ence.
• Operating Touch Control (/ page 487)
2
Media display with touch functionality
• Home screen overview (/ page 487)
• Operating the touchscreen (/ page 488)
3
Touchpad
Operating the touchpad (/ page 489)
4
Controller
Turn: adjusts the volume
Press briey: switches the mute function
on/o
Press and hold: switches the MBUX multime-
dia system or media display on or o
5
Buttons for navigation z, radio/media
| and telephone %
(/ page 490, 489)
6
Button for vehicle functions y
%
Alternatively, the MBUX Voice Assistant allows
voice dialogue. Operation with natural speech
starts aer the wake-up call "Hey Mercedes"
(/ page 475). You can start a voice naviga-
tion, for example, with the input of a three-
word address from what3words.
%
If the vehicle is tted with the MBUX Interior
Assistant, selected functions of the multime-
dia system can be operated contact-free. In
addition, the reading light or search light can
be switched on or o contact-free.
Numerous application, online services, services
and apps are available for you. These can be
called up via the home screen.
You can conveniently call up your favourites using
the ß button on the steering wheel. Quick-
access in the home screen and in the applications
serve to select functions more quickly.
If you use the learning function of the multimedia
system, you will receive suggestions during opera-
tion of the most probable navigation destinations,
media sources, radio stations and contacts. The
conguration of the suggestions is completed in
the system settings. You can compile your user
prole from various vehicle settings and settings
of the multimedia system. Some functions and
services are protected by a PIN. You can teach in
biometric procedures to identify yourself with
these instead of the four-digit Mercedes me PIN.
The Notications Centre collects incoming noti-
cations, e.g. about an available soware update.
Depending on the type of notication it oers var-
ious actions. The call is made via the Control
Centre.
484
MBUX multimedia system
F167 0057 02
With the global search, you can search on the
home screen via categories, e.g. in the navigation,
and on the Internet.
Anti-the protection
This device is equipped with technical provisions
to protect it against the. More detailed informa-
tion about anti-the protection can be obtained at
a qualied specialist workshop.
You can watch an animation on this topic via the
following link:
Overview of the MBUX multimedia system
(Mercedes-AMG vehicles)
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
*
NOTE Increased surface temperature due
to direct sunlight on the central display
The surface of the central display is very dark.
If the display is exposed to direct sunlight, the
surface can become very hot.
#
If the central display has been exposed
to direct sunlight, allow it to cool down
before touching it for a long time.
1
Touch Control and control panel for the MBUX
multimedia system
MBUX stands for Mercedes-Benz User Experi-
ence.
• Operates Touch Control (/ page 487)
2
Media display with touch functionality
• Home screen overview (/ page 487)
• Operates the touchscreen (/ page 488)
MBUX multimedia system
485
F167 0057 02
3
Touchpad
Operates the touchpad (/ page 489)
4
Controller
Turn: adjusts the volume
Press briey: switches the mute function
on/o
Press and hold: switches the MBUX multime-
dia system or media display on or o
5
Buttons for navigation, radio/media and tele-
phone
Calls up applications
(/ page 490, 489)
6
Button for vehicle functions and favourites
button
%
Alternatively, the MBUX Voice Assistant allows
voice dialogue. Operation with natural speech
starts aer the wake-up call "Hey Mercedes"
(/ page 475). You can start a voice naviga-
tion, for example, with the input of a three-
word address from what3words.
%
If the vehicle is equipped with the MBUX Inte-
rior Assistant, vehicle and infotainment func-
tions can be used. The interaction then fol-
lows intelligently, reactively or with hand or
head movements.
Numerous application, online services, services
and apps are available for you. These can be
called up via the home screen.
You can conveniently call up your favourites using
the ß button on the steering wheel. Quick-
access in the home screen and in the applications
serve to select functions more quickly.
If you use the learning function of the multimedia
system, you will receive suggestions during opera-
tion of the most probable navigation destinations,
media sources, radio stations and contacts. The
conguration of the suggestions is completed in
the system settings. You can compile your user
prole from various vehicle settings and settings
of the multimedia system. Some functions and
services are protected by a PIN. You can teach in
biometric procedures to identify yourself with
these instead of the four-digit Mercedes me PIN.
The Notications Centre collects incoming noti-
cations, e.g. about an available soware update.
Depending on the type of notication it oers var-
ious actions. The call is made in the home screen
via the Control Centre.
With the global search, you can search on the
home screen via categories, e.g. in the navigation,
and on the internet.
Anti-the protection
This device is equipped with technical provisions
to protect it against the. More detailed informa-
tion about anti-the protection can be obtained at
a qualied specialist workshop.
486
MBUX multimedia system
F167 0057 02
Home screen overview
1
On the home screen: displays the rst three
applications
In other displays: calls up the home screen
2
Calls up user prole settings and switches
user
3
Uses the global search
4
Calls up the Control Centre: pull the bar down
5
Calls up favourites
6
Displays in the status line
7
Calls up applications
8
Quick-access to application
9
Index points for selected display area
A
Calls up the air conditioning menu
The following functions are called up in the Con-
trol Centre:
R
Notications Centre
R
Favourites
R
Vehicle quick-access
In the image, the applications are arranged as a
carousel. Pressing and holding on © arranges
the applications in a grid. This view is also used by
a smartphone, for example.
Touch Control
▌Operating Touch Control (MBUX multimedia
system)
MBUX multimedia system
487
F167 0057 02
Mercedes-AMG vehicles
1
© Shows the home screen
2
Touch Control
=9Ì: Swipe in the direction
of the arrow (navigate)
a Press (conrm)
3
G Returns to the previous display
4
6 Makes or accepts a call
5
~ Rejects or ends a call
6
To increase volume: swipe upwards
To reduce volume: swipe down
8 To switch o the sound: press
7
ß Calls up favourites
8
£ Starts the MBUX Voice Assistant
%
To operate Touch Control 2 in the most
eective way, use the tip of your thumb if pos-
sible.
You can navigate through menus and lists via the
touch-sensitive surface of Touch Control
2 using
a single-nger swipe, for example:
#
To enter a character: select a character using
the keyboard and press on Touch Control 2.
#
To select a menu option: scroll in a list and
press Touch Control 2.
#
To move the digital map: swipe in any direc-
tion.
▌Setting the sensitivity for Touch Control
Multimedia system:
4
©
5
Settings
5
System
5
Control elements
5
Touch Control sensitivity
#
Select Fast, Medium or Slow.
▌Setting acoustic operational feedback for all
control elements
Multimedia system:
4
©
5
Settings
5
System
5
Control elements
5
Acoustic feedback
The function is supported by the selection in a
list.
#
Set Off, Unleaded or Loud.
If the function is activated you will hear a click-
ing sound when selecting control elements or
when scrolling in a list. When the beginning or
end of the list is reached you will hear another
clicking sound.
Touchscreen
▌Operating the touchscreen
Tapping
#
To select a menu item or entry: tap on a sym-
bol or an entry.
#
To increase the map scale: tap twice quickly
with one nger.
488
MBUX multimedia system
F167 0057 02
#
To reduce the map scale: tap with two ngers.
#
To enter characters with the keypad: tap on a
button.
Single-nger swipe
#
To navigate in menus: swipe up, down, le or
right.
#
To move the digital map: swipe in any direc-
tion.
#
To use handwriting to enter characters: write
the character with one nger on the
touchscreen.
Two-nger swipe
#
To zoom in and out of the map: move two n-
gers together or apart.
#
To enlarge or reduce the size of a section of a
website: move two ngers together or apart.
#
To turn the map: turn anti-clockwise or clock-
wise using two ngers.
Three-nger swipe
#
To call up the home screen: swipe up with
three ngers in an application.
Touching, holding and moving
#
To move the map: touch the touchscreen and
move your nger in any direction.
#
To set the volume on a scale: touch the
touchscreen and move the nger to the le or
right.
Touching and holding
#
To save the destination in the map: touch the
touchscreen and hold until a message is
shown.
#
To call up a global menu in the applications:
touch the touchscreen and hold until the
Options menu appears.
Touchpad
▌Operating the touchpad
1
G button
Returns to the previous display
2
~ button
Calls up the control menu of the last active
audio source
MBUX multimedia system
489
F167 0057 02
3
© button
Shows the home screen and calls up applica-
tions
4
Turn: adjusts the volume
Press briey: switches the mute function
on/o
Press and hold: switches the MBUX multime-
dia system or media display on or o
5
Calls up navigation or the map
6
Calls up radio or media
7
Calls up the telephone
8
Calls up favourites
9
Calls up vehicle functions
#
To enter a character: enter a character using
the keyboard.
or
#
Write a character on the touch-sensitive sur-
face of the touchpad.
Selecting a menu item or entry with one-nger
swipes
#
Swipe up, down, le or right.
#
Press the touchpad.
Moving the digital map
#
Swipe in all directions.
Use the following functions with a two-nger
swipe:
#
To call up the Notications Centre: swipe
down with two ngers.
#
To close the Notications Centre: swipe up
with two ngers.
#
To call up the control menu of the last active
audio source: swipe up with two ngers.
#
To zoom in and out of the map: move two n-
gers together or apart.
#
To enlarge or reduce the size of a section of a
website: move two ngers together or apart.
▌Setting the sensitivity for the touchpad
Multimedia system:
4
©
5
Settings
5
System
5
Control elements
#
Select Sensitivity.
#
Select Fast, Medium or Slow.
#
To set the pressure sensitivity: switch Touch-
pad tap
on or o.
If the function is switched on, a tap on the
touchpad is enough to select a menu item.
▌Activating or deactivating haptic operating
feedback for the touchpad
Multimedia system:
4
©
5
Settings
5
System
5
Control elements
The function supports you when making entries
on the touchpad and when selecting menus.
#
Switch Haptic feedback on or o.
When the function is activated, a tactile feed-
back in the form of a vibration is eected
when the touchpad is operated.
▌Selecting a station and track using the touch-
pad
#
Press the ~ button on the touchpad.
The control menu appears for the audio
source that was last selected.
490
MBUX multimedia system
F167 0057 02
#
Swipe le or right using one nger.
Radio: the previous or next station is set.
Media source: the previous or next track is
selected.
#
To hide the control menu: press the ~ but-
ton on the touchpad.
MBUX Interior Assistant
▌Notes on lasers and laser classication
&
WARNING Risk of injury from the cam-
era's laser radiation
This product uses a classication 1 laser sys-
tem. If the housing is opened or damaged,
laser radiation may damage your retina.
#
Do not open the housing.
#
Always have maintenance work and
repairs carried out by a qualied special-
ist workshop.
This device is a class 1 laser product in accord-
ance with IEC 60825-1:2014 and DIN EN
60825-1:2014.
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
▌Overview of the MBUX Interior Assistant
If the vehicle is tted with the MBUX Interior
Assistant, selected functions of the multimedia
system can be operated contact-free. In addition,
the reading light or search light can be switched
on or o contact-free.
The MBUX Interior Assistant can dierentiate
between driver and front passenger interactions.
The MBUX Interior Assistant recognises specic
hand movements and a pose.
Example of camera installation location
Camera 1 is located in the overhead control
panel.
MBUX multimedia system
491
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System limits, display messages and notes for
rectication
The system may be impaired or may not function
in the following situations:
R
The camera in the overhead control panel may
heat up due to operating conditions. As a
result the camera may switch o temporarily,
particularly during longer periods of operation
and at high outside temperatures.
Do not touch or cover the camera and wait
until the camera has cooled down and is avail-
able again.
R
The camera is covered, dirty, misted up or
scratched.
Wait until the camera has cooled down before
cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton cloth. Do not use micro-
bre cloths. Do
not remove the cover when
cleaning.
R
Recognition can be impaired by reective
clothing, an adverse colour of clothing or by
accessories, for example.
R
Clothing being worn (hat, shawl, scarf) may be
limiting the detection range of the camera.
Keep the camera's eld of vision clear.
R
The camera is not operational.
Consult a Mercedes-Benz service centre.
492
MBUX multimedia system
F167 0057 02
Supported interactions
Interaction area Interaction Description
In front of the media display or above the touch-
pad
Proximity to the control element The MBUX Interior Assistant recognises a hand approaching a
control element.
Depending on the active application, the display will be adjus-
ted in the media display. Some functions dierentiate between
driver and front passenger.
No specic hand position is required.
Above the centre console Dened pose A favourite is called up with a dened pose.
Below the inside rearview mirror Brief up and down movements With brief up and down movements below the inside rearview
mirror the reading light for the driver or the front passenger is
switched on and o.
Above the front passenger seat Stretching out a hand above the front
passenger seat
By stretching out a hand above the front passenger seat the
search light is switched on. If you withdraw a hand from this
area, the search light is switched o again.
You can watch an animation on this topic via the
following link:
▌Operating functions by bringing your hand
closer to the multimedia system
Requirements:
R
One of the following applications appears in
the media display:
-
Seat settings with displays for the driver
and front passenger seat, e.g.
Seat
MBUX multimedia system
493
F167 0057 02
-
Home screen
-
Radio menu or media menu
-
Map in the navigation
-
Active Parking Assist
R
Recognition occurs as your hand approaches
to approximately 10 cm from the touchscreen
or the touchpad.
Seat adjustments by the driver or front passenger
In the seat settings menu, the MBUX Interior
Assistant detects proximity to various control ele-
ments of the multimedia system. In addition, the
MBUX Interior Assistant detects from which seat
the action emanates.
#
When the seat settings are shown, move your
hand towards the touchscreen or touchpad.
The seat of the person operating, driver's seat
or front passenger seat, is enlarged in the
media display.
The appropriate control elements are pre-
selected automatically.
#
Either switch the function on and o directly
or make further settings (depending on func-
tion).
Highlighting an application on the home screen
The MBUX Interior Assistant detects in which area
your hand is in front of the touchscreen. The dis-
play of objects shown is adjusted to improve ori-
entation.
#
Move your hand towards the touchscreen.
The symbol for the application is enlarged. The
quick-access applications will be highlighted.
#
Continue operation and select a quick-access
application, for example.
%
Further information about the home screen
(/ page 487).
Activating cover change in the radio menu and
media menu
The MBUX Interior Assistant reduces the number
of operating steps.
#
Move your hand towards the touchscreen or
touchpad.
The current information, e.g. about the radio
station, track and artist is hidden. Cover
change is activated.
#
Continue operation and select a cover.
#
To show current information again: move your
hand away from the touchscreen or touchpad.
%
More information on the radio menu
(/ page 624) and the media menu
(/ page 619).
Showing the navigation menu on the map
The MBUX Interior Assistant shows the navigation
menu.
#
Move your hand towards the touchscreen or
touchpad.
The navigation menu is shown.
#
Continue operation and select a symbol.
#
To hide the navigation menu again: move your
hand away from the touchscreen or touchpad.
%
Further information on the navigation menu
(/ page 530).
Showing operating symbols in the Active Parking
Assist camera image (only from driver's seat)
The MBUX Interior Assistant facilitates quick-
access for the driver to various camera views.
494
MBUX multimedia system
F167 0057 02
#
When Active Parking Assist is shown, move
your hand towards the touchscreen.
The camera operation symbols are displayed.
#
Continue operation and display the desired
front, rear, le and right camera views.
%
Further information on the Active Parking
Assist function (/ page 436).
▌Calling up favourites with the V pose
Requirements:
R
There is at least one favourite.
R
The favourite has been connected with the
MBUX Interior Assistant (/ page 500).
R
The area for recognition of the favourite's
pose (V pose) is above the centre console at
the height of the climate control vents and the
media display. Your hand should be at least
10 cm from the media display.
R
The V pose is held for a brief time.
Calling up favourites
The driver and front passenger can connect two
dierent favourites with the V pose.
%
If a favourite has not yet been saved and con-
nected with the MBUX Interior Assistant, the
multimedia system will assist you.
#
Position a hand above the centre console in
the direction of the media display. The back of
your hand is facing upwards. In doing so the
index and middle nger are spread to form a V
with the other ngers bent inwards. Briey
hold the V pose.
The favourite is called up.
▌Contactless switching on or o of the reading
light for driver and front passenger
Requirements:
R
The function is available when it is dark.
R
The hand movement takes place in the inter-
action area below the inside rearview mirror.
Briey moving a hand up and down under the
inside rearview mirror switches the reading light
specically for the driver or front passenger on or
o.
#
Move your hand up and down under the inside
rearview mirror.
The reading light is switched on or o.
▌Switching the search light for the driver on or
o with a hand movement
Requirements:
R
The function is available when it is dark.
R
The hand movement takes place in the inter-
action area above the front passenger seat.
R
The seat belt on the front passenger seat must
not be inserted in the seat belt buckle.
Stretching out a hand over the front passenger
seat switches a search light on for the driver when
it is dark. Pulling the hand back switches the
search light o again.
#
To switch on: reach across the front
passenger seat with a hand.
The search light is switched on for the driver.
#
To switch o: take a hand back away from the
front passenger seat.
The search light is switched o again.
MBUX multimedia system
495
F167 0057 02
▌Selecting settings for the MBUX Interior Assis-
tant
Multimedia system:
4
©
5
Settings
5
System
5
Interior assistant
#
To switch on full functionality of the MBUX
Interior Assistant: select On.
The option is activated #.
#
To activate additional functions for reading
and search lights: select Including search
and reading light
.
When the option is switched on, the display
button is activated.
The functions for the reading and search lights
are activated in addition to the proximity func-
tions.
#
To switch o the MBUX Interior Assistant:
select Off.
The option is activated #.
User
▌Notes on user proles
&
WARNING Risk of becoming trapped dur-
ing adjustment of the driver's seat aer
calling up a driver prole
Selecting a user prole may trigger an adjust-
ment of the driver's seat to the position saved
under the user prole. You or other vehicle
occupants could be injured in the process.
#
Make sure that when the position of driv-
er's seat is being adjusted using the mul-
timedia system, no people or body parts
are in the seat's range of movement.
If there is a risk of someone becoming trap-
ped, immediately stop the adjustment process
by:
#
a) Pressing the warning message on the
central display.
or
#
b) Pressing a position button of the
memory function or a seat adjustment
switch in the driver's door.
The adjustment process is stopped.
The driver's seat is equipped with an anti-entrap-
ment feature.
If the driver's door is open, the driver's seat will
not be set aer calling up the driver's prole.
▌Overview of user proles
Requirements for use
R
You have a Mercedes me user account.
R
You have a Mercedes me PIN.
R
You have agreed to the terms of use.
R
The vehicle is linked to a Mercedes me user
account.
%
If one of the pre-requisites listed is missing or
if no user prole has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi-
cle users.
496
MBUX multimedia system
F167 0057 02
User proles save personal settings. If the vehicle
is used by several people, a person can change
their prole settings without changing the settings
of other users.
You can individualise a user prole in the vehicle
using the set-up assistant or using the settings in
your user prole. Some settings, e.g. the
Mercedes me PIN and a prole photo are made in
the Mercedes me App or in the Mercedes me Por-
tal.
%
If the user prole is downloaded while travel-
ling, user proles are not set up using the set-
up assistant.
User-specic content and applications with per-
sonal data are protected by dierent levels of
security (/ page 498).
To access protected content, the Mercedes me
PIN and, depending on the vehicle equipment,
biometric sensors are used.
%
The security level is set by the multimedia sys-
tem and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned o.
%
When a user prole is activated, the following
personalised comfort systems, for example,
can be adjusted or their settings loaded:
R
Seat
R
Ambient light
R
Outside mirrors
R
Climate control settings
If the user prole is activated when driving
then the driver's seat position will not be
adjusted.
User-specic content
Depending on the vehicle equipment you can, as
a user, save the following settings, for example:
R
Driver's seat, steering wheel and mirror set-
tings
R
Climate control
R
Ambient light
R
Radio (including station list)
R
Suggestions and favourites
You can watch an animation on this topic via the
following link:
▌Adding a user
Requirements
R
The vehicle is stationary.
Multimedia system:
4
©
5
f
5
Select user
#
Select f Add user.
A QR code is loaded.
#
Scan the displayed QR code with the
Mercedes me App or any QR code scanner on
a mobile device. If the Mercedes me App is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device.
#
Follow the steps in the Mercedes me App.
The vehicle is connected with your Mercedes
me user account. This automatically creates
your user prole in the vehicle.
You will be informed when your user prole is
available.
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When the vehicle is stationary, the set-up
assistant starts automatically aer user selec-
tion.
%
When the user has been added, they can be
selected (/ page 499).
▌Selecting user options
Multimedia system:
4
©
5
f
5
Settings
Protecting user-specic content and applications
If you add a new user, access protection is
already activated for the user prole. The
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors are available for
access. Biometric sensors in the vehicle must be
taught in. The authentication process then takes
all taught-in and available sensors into account.
The following user-specic content and applica-
tions are protected, for example:
R
User selection and user prole settings
R
Biometric sensors
The teaching-in of biometric sensors
For teaching in and editing biometric recogni-
tion see the following section.
R
Suggestions
The data and determination of the most prob-
able navigation destinations, media sources,
radio stations, contacts and messages.
R
ENERGIZING COACH
The recorded health data and its evaluation.
R
In-Car Oce
The calendar, the tasks and the e-mails.
R
Parking service
The payment transactions.
R
Mercedes me Store
The purchase of services.
R
System activations of paid vehicle functions
In the following cases you will be prompted for
authentication or re-authentication using a sensor
or the Mercedes me PIN:
R
When selecting a protected user prole
R
When calling up a function requiring special
protection
R
If biometric sensors provide insucient or
contradictory information
R
If the multimedia system no longer trusts a
sensor
R
If the seat belt buckle and the door are
opened at the same seat and a function
requiring special protection is called up
R
When the vehicle is locked from outside
#
Select Protect content.
#
Switch Access protection on or o.
%
When access protection is switched o, your
user prole can be viewed from any seat and
changes can be made.
%
Access protection is switched on or o on a
vehicle-specic basis.
%
Please note that authentication is necessary
for several functions such as In-Car Oce and
cannot therefore be completely switched o.
Setting up and editing biometric recognition
The biometric data models are saved in the sen-
sors in the vehicle. If recognition has been set up,
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this sensor serves as a contributory factor for
authentication on the multimedia system.
#
Select Protect content.
#
Select Voice recognition.
%
If necessary, authenticate yourself on the mul-
timedia system.
Setting up voice recognition
#
Speak the sentence shown on the media dis-
play and follow the voice assistant's instruc-
tions.
If voice recognition was successful, a message
appears on the media display. You can unlock
your user prole.
%
Avoid background or disturbing noises during
voice recognition.
Deleting biometric data
#
Tap on E behind Voice recognition.
#
Select Yes.
Calling up the set-up assistant
#
Select Profile.
#
Select Set-up assistant.
#
Follow the directions from the set-up assis-
tant.
Changing a user name or prole photo
#
Select Profile.
#
Select Change user name.
or
#
Select Profile picture.
#
Enter the user name or select a user image.
#
Select Finished.
%
You can store your photo in the Mercedes me
user account using the app or in the portal.
The photo will then be shown in the vehicle. In
the vehicle itself, you can select other sample
images instead of the photo.
Deleting a user prole
#
Select Profile.
#
Select Remove.
#
Select Remove user profile.
%
Your Mercedes me user account and your per-
sonal data will remain within the Mercedes
me ecosystem.
Resetting the user prole to factory settings
#
Select Profile.
#
Select Reset.
#
Select Yes.
%
This resets the contents of the user prole to
factory settings, but not the vehicle.
You can watch an animation on this topic via the
following link:
▌Selecting a user
Multimedia system:
4
©
5
f
%
When you call up your driver prole, the driv-
er's seat and the steering wheel can be set.
You can cancel the setting process with the
following actions:
R
Tap on the
Tap here to cancel. message
on the media display.
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R
Press one of the seat operating buttons in
the driver's door.
#
Select Select user.
#
Select a user.
#
When requested to do so, authenticate with
the Mercedes me PIN or a taught-in biometric
characteristic.
The user prole is loaded and activated.
%
If you select Continue without selecting user,
no specic settings for the user prole are
loaded.
▌Synchronising user proles
Requirements
R
You have a Mercedes me user account.
R
The vehicle is connected with your Mercedes
me user account.
Multimedia system:
4
©
5
f
5
Settings
5
Synchronisation
#
Synchronise automatically
.
When the vehicle is switched on or o, the
data stored in the vehicle is automatically
synchronised with the Mercedes me user
accounts. This synchronization is done for all
user proles and is not prole-specic.
or
#
Select Synchronise now.
Aer selecting this option, the data stored in
the vehicle is synchronised with the Mercedes
me user accounts.
%
Not all user prole functions are available dur-
ing synchronization.
%
If the personalisation service in the vehicle is
deactivated, only the following user prole
master data is synchronised:
R
Prole name
R
Prole image
R
Mercedes me PIN
Favourites
▌Overview of favourites
Favourites oer you quick access to frequently
used applications. 100 favourites are available in
total.
You can select favourites from categories or you
add favourites directly from an application.
▌Calling up favourites
Multimedia system:
4
©
5
ß
#
Alternatively, in the home screen pull down
bar 4 in the centre of the status line
(/ page 487).
#
Select ß in the Control Center.
▌Adding favourites
Multimedia system:
4
©
5
ß
Selecting favourites from categories
#
Select r.
#
Select W Create new favourite.
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MBUX multimedia system
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#
Select the category.
#
Select a favourite.
The favourite is stored at the next available
position.
#
All positions in the favourites are taken: con-
rm the message shown.
A list shows all the favourites.
#
Select a favourite to be overwritten.
Adding a favourite from an application
You can, for example, save a contact (example), or
add an ENERGIZING COMFORT programme.
#
To save a contact as a global favourite: select
a contact (/ page 580).
#
Press on a telephone number until a menu is
shown.
#
Select Save as favourite.
The contact is added as a favourite.
Linking favourites with the MBUX Interior Assis-
tant V pose
%
If a favourite is linked to the V pose, you can
call it up (/ page 495).
#
Select r.
#
Select Driver or Passenger.
#
Select the category.
#
Select a favourite.
If the favourite is linked with the V pose, a
notication appears.
%
The linked favourite pose can be activated or
deactivated for the driver or front passenger.
▌Renaming favourites
Multimedia system:
4
©
5
ß
#
Press on a favourite until a menu is shown.
#
Select Rename.
#
Enter the name.
#
Save the names.
▌Moving favourites
Multimedia system:
4
©
5
ß
#
Press on a favourite until a menu is shown.
#
Select Move.
#
Move the favourite to the new position.
#
Tap on ø.
▌Deleting favourites
Multimedia system:
4
©
5
ß
#
Press on a favourite until a menu is shown.
#
Select Delete.
#
Select Yes.
Resetting favourites
#
In the menu, select Reset all favourites .
#
Select Yes.
Notications Centre
▌Overview of the Notications Centre
The following communications are collected in the
Notications Centre:
R
Communications which are generated by the
vehicle or from the multimedia system.
R
Communications which are received through
the use of services.
MBUX multimedia system
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F167 0057 02
The following notication types are available for
you:
R
Navigable destinations and routes
R
Messages (text messages)
R
Calendar entries and reminders, e.g. from In-
Car Oce
This function is not available in all countries.
R
System information, e.g.
Important software
update available. Confirm to start the
update.
R
Other notications, e.g. from additional online
services that can be subscribed to or emer-
gency reports (e.g. tornado)
The Notications Centre is in the Control Centre.
Depending on the style set, newly received noti-
cations are shown using a coloured dot.
Notications are normally briey shown as they
are received. If you take no action, these are
stored for future access in the Notications
Centre.
The notications are sorted chronologically. The
most recent notications are at the top.
Example of a message
1
Calls up the Notications Centre
2
Time message received
3
Calls up the settings
4
Display for available actions
5
Description of the notication and the issuing
service
6
Symbol for notications
7
Date of the received notications
Depending on the type of notication, up to four
dierent actions are available.
Examples of actions include:
R
Reading aloud
R
Placing a call
R
Replying
R
Calling up a web page
R
Navigation
Some notications, e.g. a navigation destination,
are stored longer. Therefore, it is not necessary to
carry out available actions directly upon receipt of
the notications. A route guidance can be started
at a later time.
You can pin a notication so that this is not
deleted automatically aer a certain time
(/ page 503).
▌Calling up notications
Opening the Notications Centre
#
In the home screen pull down bar 4 in the
centre of the status line (/ page 487).
The Control Centre opens.
#
Select 3 in the Control Center.
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MBUX multimedia system
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Selecting a notication
#
If several messages are available swipe up or
down.
#
Select an action.
Closing the Notications Centre
#
Select G.
▌Selecting actions for a notication
The following options are available:
R
Select the action directly aer a notication is
received and shown.
R
Select the action later aer calling up in the
Notications Centre.
#
Up to two actions available: select the action.
#
More than two actions available: select q.
#
Select the action.
The notication is still available.
#
Close the actions with r.
▌Editing notications
#
Call up the Notications Centre
(/ page 502).
Conguring settings
#
Select Z Settings .
#
Select the service.
#
Switch the options on or o.
The following options are available depending
on the service:
R
Allow notifications
R
Display in notification centre
R
Show notifications
R
Switching
Acoustic signals on or o
R
External access
The option allows an external service
access to specic data, e.g. the current
vehicle position. The detailed, approved
information is shown with Õ.
If
Allow notifications is switched o, the
options cannot be selected with the exception
of External access.
Pinning a notication
#
Drag a notication to the right on the
touchscreen.
A pin appears.
#
Tap on the pin.
The notication is marked with a pin.
Deleting notications
#
Drag a notication to the le on the
touchscreen.
or
#
Select E.
#
Select Yes.
All messages are deleted.
Global search
▌Global search overview
You can call up the global search on the home
screen. You can input characters using the key-
board or the handwriting recognition. Alterna-
tively, the MBUX voice assistant allows voice
input.
MBUX multimedia system
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The global search provides search results for the
following categories:
R
Navigation
R
Entertainment
R
Phone, In-Car Oce
In-Car Oce is not available in all countries.
R
Digital Owner's Manual
R
Internet
The global search enables you to search for
towns, roads and tourist attractions in the naviga-
tion category, for example.
The global search makes it possible to enter a
three-word address (/ page 535).
If the search eld is empty, you will rst see smart
suggestions in the
Suggestions category.
As soon as a letter is entered, you will be shown
the best hits in the All category. You will nd fur-
ther search results in the individual categories.
Next to the category is the number of results.
Aer selecting a category you can select the
search results within the category. When you
select a search result, a detailed view is opened
depending on the category.
▌Using the global search
Multimedia system:
4
©
5
ª
Search
In the Suggestions category up to six smart sug-
gestions are displayed, even if no search entry
has been entered yet.
#
Enter the search term into the search eld.
As soon as a character is entered the All cate-
gory is marked. Up to ten search results per
category are displayed there.
In the other categories suitable search results
for the entered search item are displayed.
%
Alternatively, the MBUX Voice Assistant allows
voice input using p or you switch to the
handwriting recognition v (/ page 505).
#
To end the search: select a.
#
To show search results for a category: select a
category.
#
To accept the search result: select the search
result.
An action starts, e.g. a radio station is set or a
detailed view is displayed, e.g. for a contact.
Entering characters
▌Using the character input function
Requirements:
R
For the handwriting recognition read-aloud
function: the MBUX multimedia system is
equipped with the MBUX voice assistant.
R
The read-aloud function is available for the
selected system language.
R
The handwriting recognition read-aloud func-
tion is activated.
Enter the characters on the Touch Control or on
the touchscreen. Character input can be started
with a control element and resumed with another.
#
When the keypad is shown, enter the charac-
ters by swiping and pressing on the Touch
Control or by tapping on the touchscreen.
or
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MBUX multimedia system
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#
If handwriting recognition has been selected,
write the characters on the touchscreen.
Examples for character input include the global
search, entering a navigation destination or the
renaming of a favourite, for example.
The touchscreen supports character input with
the following functions:
R
Handwriting recognition oers character sug-
gestions.
R
If the read aloud function is activated for
handwriting recognition then the entered char-
acters are read aloud.
▌Entering characters on the touchscreen
Requirements:
R
If you wish to have the character input read
aloud: the read aloud function of the handwrit-
ing recognition is switched on (/ page 506).
R
An online connection is required for some
functions.
Character input with the keypad (destination
entry)
1
Input line with current entry
2
Deletes an entry
3
Selects previous destinations
4
Displays and selects additional destination
searches
5
Adopts the search result in the input line and
continues the search
6
Search result
7
Deletes the last character entered
8
Hides the keypad
9
Switches to handwriting recognition
A
Sets the written language
B
Switches to digits and special characters
C
Switches to upper-case or lower-case letters
If available, selecting the p symbol starts the
MBUX Voice Assistant.
#
Example: call up the navigation and enter a
destination address (/ page 37).
#
Briey press on a character.
The character is entered in input line 1.
#
Resume character input.
%
The available editing functions depend on the
editing task, the language set and the charac-
ter level.
Entering alternative characters
#
Press and hold on a character.
#
Select the character.
MBUX multimedia system
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F167 0057 02
Ending character input
#
Hide keypad 8 .
Example: entering characters with handwrit-
ing recognition
1
Input line
2
Shows suggestions during input
3
Accepts search result
4
Search result
5
Displays additional suggestions
6
Deletes the last characters entered
Pressing and holding deletes the entry
7
Enters a space
8
Switches to keypad entry
9
Accepts an entry
A
Shows suggestions during input
B
Writing area
If available, the p symbol allows you to change
to voice input.
#
When the keyboard is displayed, select v.
#
Write the character with one nger on the
touchscreen. The letters can be written next
to each other or above each other.
The character is entered in input line
1. Sug-
gestions are shown in
A.
#
Select one of the suggestions.
#
If available, display additional suggestions with
q or r.
#
To end character entry: press briey on G.
▌Setting the keyboard and handwriting recogni-
tion for character entry
Requirements:
R
The read-aloud function is available for the
selected system language.
Multimedia system:
4
©
5
Settings
5
System
5
Keyboards and handwriting
Setting the keyboard language
#
Select Keyboard languages.
#
Select one or more keyboard languages.
Setting the writing speed
#
Select Handwriting recognition.
#
Select an option, e.g. Medium.
Activating the read-aloud function
#
Select Handwriting recognition.
#
Activate D Read out.
The letter that your write on the touchscreen
is read aloud.
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MBUX multimedia system
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Activating handwriting recognition on the key-
board
#
Select Handwriting recognition.
#
Activate D Handwriting recognition.
You can write characters directly on the key-
board.
Deleting the user dictionary
The user dictionary learns from your inputs and
oers suggestions during character input. You can
reset the user dictionary.
#
Select Reset my dictionary.
#
Select Yes.
System settings
Display
▌Conguring display settings
Multimedia system:
4
©
5
Settings
5
System
5
Display
Adjusting the brightness
#
Select Display brightness.
#
Vehicles with a driver display and media dis-
play: adjust the display brightness of the driver
display or media display.
Time and date
▌Setting the time zone
Multimedia system:
4
©
5
Settings
5
System
5
Time and date
#
Select Time zone.
The list of countries is displayed.
%
If there are several time zones available in a
country, these will be shown aer the country
is selected.
#
Select a country and, if required, a time zone.
The time zone set is displayed aer Time
zone
.
or
#
Select the Automatic time zone entry from
the country list.
The time zone will be set automatically
according to the vehicle location.
%
The Automatic time zone option is available
for vehicles with satellite reception.
▌Setting the time and date format
Multimedia system:
4
©
5
Settings
5
System
5
Time and date
5
Set format
#
Select a time and date format.
▌Setting the time and date manually
Requirements:
R
The vehicle does not have satellite reception.
Multimedia system:
4
©
5
Settings
5
System
5
Time and date
Setting the time
#
Select Set time.
#
Set a time.
#
Press OK to conrm.
Setting the date
#
Select Set date.
MBUX multimedia system
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