Get MOBILITY -> Breakdown assistance Guide for Mini One 2 Door Third Generation (2014-2022)

Breakdown assistance

Vehicle features and op‐

tions

This chapter describes all standard, country-

specific and optional features offered with the

series. It also describes features that are not

necessarily available in your vehicle, e. g., due

to the selected options or country versions. This

also applies to safety-related functions and sys‐

tems. When using these functions and systems,

the applicable laws and regulations must be

observed.

Hazard warning flash‐

ers

The button is located above the Control Dis‐

play.

The red light in the button flashes when the

hazard warning flashers are activated.

Roadside Assistance

Service availability

Roadside Assistance can be reached around the

clock in many countries. You can obtain assis‐

tance there in the event of a vehicle break‐

down.

Roadside Assistance

The Roadside Assistance phone number can be

viewed on the onboard monitor or a connec‐

tion to Roadside Assistance can be established

directly.

Warning triangle

The warning triangle is located in the tailgate.

To remove, loosen the brackets.

First-aid kit

The first-aid kit is located in the cargo area.

Some of the articles have a limited service life.

Check the expiration dates of the contents reg‐

ularly and replace any expired items promptly.

Jump-starting

General information

If the battery is discharged, the engine can be

started using the battery of another vehicle and

two jumper cables. Only use jumper cables with

fully insulated clamp handles.

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Safety information

DANGER

Contact with live components can lead to

an electric shock. There is a risk of injuries or

danger to life. Do not touch any components

that are under voltage.◀

Preparation

NOTE

In the case of body contact between the

two vehicles, a short circuit can occur during

jump-starting. There is a risk of property dam‐

age. Make sure that no body contact occurs.◀

1. Check whether the battery of the other ve‐

hicle has a voltage of 12 volts. The voltage

information can be found on the battery.

2. Switch off the engine of the assisting vehi‐

cle.

3. Switch off any electronic systems/power

consumers in both vehicles.

Starting aid terminals

WARNING

If the jumper cables are connected in the

incorrect order, sparking may occur. There is a

risk of injury. Pay attention to the correct order

during connection.◀

The starting aid terminal in the engine com‐

partment acts as the battery's positive terminal.

Open the cover of the starting aid terminal.

The body ground or a special nut acts as the

battery negative terminal.

Connecting the cables

Pull off the lid of the starting aid terminal.

2. Attach one terminal clamp of the positive

jumper cable to the positive terminal of the

battery, or to the corresponding starting aid

terminal of the vehicle providing assistance.

3. Attach the terminal clamp on the other end

of the cable to the positive terminal of the

battery, or to the corresponding starting aid

terminal of the vehicle to be started.

4. Attach one terminal clamp of the negative

jumper cable to the negative terminal of

the battery, or to the corresponding engine

or body ground of assisting vehicle.

5. Attach the second terminal clamp to the

negative terminal of the battery, or to the

corresponding engine or body ground of

the vehicle to be started.

Starting the engine

Never use spray fluids to start the engine.

1. Start the engine of the assisting vehicle and

let it run for several minutes at an increased

idle speed.

If the vehicle to be started has a diesel en‐

gine: let the engine of the assisting vehicle

run for approx. 10 minutes.

2. Start the engine of the vehicle that is to be

started in the usual way.

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If the first starting attempt is not successful,

wait a few minutes before making another

attempt in order to allow the discharged

battery to recharge.

3. Let both engines run for several minutes.

4. Disconnect the jumper cables in the reverse

order.

Check the battery and recharge, if needed.

Tow-starting and towing

Safety information

WARNING

Due to system limits, individual functions

can malfunction during tow-starting/towing

with the Intelligent Safety systems activated,

e.g., approach control warning with light brak‐

ing function. There is a risk of an accident.

Switch all Intelligent Safety systems off prior to

tow-starting/towing.◀

Steptronic transmission with driven

front axle: transporting the vehicle

General information

The vehicle must not be towed if the front

wheels are touching the ground.

Safety information

NOTE

The vehicle can be damaged when tow‐

ing the vehicle with a lifted rear axle. There is a

risk of property damage. Have vehicle trans‐

ported only with lifted front axle or on a load‐

ing platform.◀

Tow truck

Your vehicle should be transported with a tow

truck with a so-called lift bar or on a flat bed.

NOTE

When lifting the vehicle by the tow fitting

or body and chassis parts; damage can occur

on vehicle parts. There is a risk of property

damage. Lift vehicle using suitable means.◀

Pushing the vehicle

To remove a disabled vehicle from the danger

area, it can be pushed for a short distance. The

vehicle can only be pushed in selector lever po‐

sition N.

In order to ensure that the vehicle can roll, pro‐

ceed as follows:

1. Switch on the ignition.

2. Depress brake pedal.

3. Engage selector lever position N.

If there is a malfunction, you may not be able

to change the selector lever position.

Manually unlock the transmission lock, refer to

page 78, if needed.

Manual transmission

Observe before towing your vehicle

Gearshift lever in neutral position.

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Towing

NOTE

If manual unlocking of the parking brake

is not possible, the vehicle cannot be moved or

towed. There is a risk of property damage. The

vehicle should only be transported on a loading

platform.◀

Information the following instructions:

▷ Make sure that the ignition is switched on;

otherwise, the low beams, tail lamps, turn

signals, and wipers may be unavailable.

▷ Do not tow the vehicle with the rear axle

tilted, as the front wheels could turn.

▷ When the engine is stopped, there is no

power assist. Consequently, more force

needs to be applied when braking and

steering.

▷ Larger steering wheel movements are re‐

quired.

▷ The towing vehicle must not be lighter than

the vehicle being towed; otherwise, it will

not be possible to control the vehicle's re‐

sponse.

▷ Do not exceed a towing speed of

30 mph/50 km/h.

▷ Do not exceed a towing distance of

30 miles/50 km.

Tow truck

With driven front axle

Have your vehicle transported with a tow truck

with a so-called lift bar or on a flat bed.

NOTE

When lifting the vehicle by the tow fitting

or body and chassis parts; damage can occur

on vehicle parts. There is a risk of property

damage. Lift vehicle using suitable means.◀

Towing other vehicles

General information

Switch on the hazard warning system, depend‐

ing on local regulations.

If the electrical system has failed, clearly iden‐

tify the vehicle being towed by placing a sign or

a warning triangle in the rear window.

Safety information

WARNING

If the approved gross vehicle weight of

the towing vehicle is lighter than the vehicle to

be towed, the tow fitting can tear off or it will

not be possible to control the vehicle's re‐

sponse. There is a risk of an accident! Make

sure that the gross vehicle weight of the towing

vehicle is heavier than the vehicle to be

towed.◀

NOTE

If the tow bar or tow rope is attached in‐

correctly, damage to other vehicle parts can oc‐

cur. There is a risk of property damage. Cor‐

rectly attach the tow bar or tow rope to the tow

fitting.◀

Tow bar

The tow fittings used should be on the same

side on both vehicles.

Should it prove impossible to avoid mounting

the tow bar at an offset angle, please observe

the following:

▷ Maneuvering capability is limited going

around corners.

▷ The tow bar will generate lateral forces if it

is secured with an offset.

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Tow rope

When starting to tow the vehicle, make sure

that the tow rope is taut.

To avoid jerking and the associated stresses on

the vehicle components when towing, always

use nylon ropes or nylon straps.

NOTE

If the tow bar or tow rope is attached in‐

correctly, damage to other vehicle parts can oc‐

cur. There is a risk of property damage. Cor‐

rectly attach the tow bar or tow rope to the tow

fitting.◀

Tow fitting

General information

The screw-in tow fitting should always be car‐

ried in the vehicle.

The tow fitting can be screwed in at the front or

rear of the vehicle.

The tow fitting and the onboard vehicle tool kit,

refer to page 220, are together in the cargo

area.

Use of the tow fitting:

▷ Use only the tow fitting provided with the

vehicle and screw it all the way in.

▷ Use the tow fitting for towing on paved

roads only.

▷ Avoid lateral loading of the tow fitting, for

instance do not lift the vehicle by the tow

fitting.

Safety information

NOTE

If the tow fitting is not used as intended,

there can be damage to the vehicle or to the

tow fitting. There is a risk of property damage.

Observe the notes on using the tow fitting.◀

Screw thread for tow fitting

Threaded holes for the tow fitting are located in

the front and rear of the vehicle on the right

side with respect to the direction of travel.

Press on the mark on the edge of the cover to

push it out.

Tow-starting

Steptronic transmission

Do not tow-start the vehicle.

Tow-starting the engine is not possible due to

the Steptronic transmission.

Have the reasons for the starting difficulties

corrected by a dealer’s service center or an‐

other qualified service center or repair shop.

Manual transmission

If possible, do not tow-start the vehicle but

start the engine by jump-starting, refer to

page 231. If the vehicle is equipped with a cat‐

alytic converter, only tow-start while the engine

is cold.

1. Switch on the hazard warning system and

comply with local regulations.

2. Switch on the ignition, refer to page 65.

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3. Engage third gear.

4. Have the vehicle tow-started with the

clutch pedal pressed and slowly release the

pedal. After the engine starts, immediately

press on the clutch pedal again.

5. Stop at a suitable location, remove the tow

bar or rope, and switch off the hazard

warning system.

6. Have the vehicle checked by a dealer’s

service center or another qualified service

center or repair shop.

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MOBILITY -> Breakdown assistance for Your Mini One 2 Door Third Generation (2014-2022)

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