Get Safety -> Emergency or assistance Guide for Peugeot 3008 SUV Third Generation (2024-2025)

Safety

► To make an emergency call manually, press

button 1 for more than 2 seconds.

The lit indicator lamp and a voice message

conﬁrm that the call has been made to the

emergency services*.

The eCall (SOS) system immediately locates

your vehicle and puts you in contact with the

appropriate emergency services**.

► Pressing again immediately cancels the

request.

Operation of the system

Emergency or assistance

call

Vehicles equipped with Touch screen 10"

& Bluetooth Radio & Telephone

– Upon switching on the ignition, the indicator

lamp lights up red, then green, and then goes

out: the system is operating correctly.

– The indicator lamp ﬂashes red: replace the

back-up battery.

– The indicator lamp is ﬁxed red: system

malfunction. The emergency and assistance call

services may not work.

– If the indicator lamp does not come on when

the ignition is switched on, this also means that

there is a system malfunction.

If the problem persists, contact a qualiﬁed

workshop as soon as possible.

The indicator lamp ﬂashes while the vehicle

data is being sent, and then remains lit when

communication is established.

1. eCall (SOS)

2. ASSISTANCE

In the event that a serious accident is

detected by the sensors built into the

vehicle, such as the airbag control unit, an

emergency call is made automatically.

eCall (SOS)

Your vehicle may be ﬁtted with the eCall (SOS)

system either as standard or as an option.

The eCall (SOS) system provides direct contact

to the emergency services and is fully built

into the vehicle. This contact is made either

automatically via the sensors built into the

vehicle, or by pressing button 1.

A system malfunction does not prevent

the vehicle from being driven.

The eCall (SOS) system is a public

service of general interest and is

free-of-charge.

Vehicles equipped with PEUGEOT

i-Connect Advanced - PEUGEOT i-Connect

– Upon switching on the ignition, the indicator

lamp lights up for a few seconds and then goes

out: the system is operating correctly.

– The indicator lamp ﬂashes red: emergency

battery is ﬂat. This will be recharged after a few

minutes' driving.

According to the country of sale, the eCall (SOS)

system corresponds to the systems PE112,

ERAGLONASS, 999, etc.

The eCall (SOS) system is activated by default.

* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.

** Depending on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

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necessary for the normal functioning of the

system, are stored.

When an emergency call is triggered, the data

log is stored for no more than 13 hours.

– The indicator lamp is ﬁxed red: system

malfunction. The emergency and assistance call

services may not work.

– If the indicator lamp does not light up when

the ignition is turned on, this is also a system

malfunction.

The processing of personal data is strictly

limited to the purpose of handling the eCall

(SOS) function used with the "112" single

European emergency call number.

5

The eCall (SOS) function is only able to

collect and process the following data

relating to the vehicle: vehicle identiﬁcation

number, vehicle type (passenger vehicle or

light commercial vehicle), fuel type or power

source, three most recent locations and

direction of travel, number of passengers

and a timestamped log ﬁle of the automatic

activation of the system and its timestamp.

The recipients of the processed data are the

emergency call handling centres designated

by the relevant national authorities in the

territory in which they are located, enabling

priority routing and handling of calls to the

"112" emergency number.

Access to data

If the problem persists, contact a qualiﬁed

workshop as soon as possible.

You have the right of access to data and

as appropriate to request the rectiﬁcation,

erasure or restriction of processing of any

personal data not processed in accordance

with the provisions of GDPR. Third parties

to which data has been disclosed shall

be notiﬁed of any rectiﬁcation, erasure or

restriction carried out in compliance with

the corresponding GDPR, unless it proves

impossible or involves a disproportionate

eﬀort.

You also have the right to lodge a complaint

with the respective data protection

supervisory authority.

If you want to claim your above-mentioned

rights please contact us per email at:

privacyrights@stellantis.com.

A system malfunction does not prevent

the vehicle from being driven.

When an onboard system update is

being performed, the eCall (SOS)

function is not available.

Data processing

All processing of personal data by

the eCall (SOS) function complies with

the framework for protection of personal

information established by Regulation

2016/679 (General Data Protection

Regulation - GDPR) or by UK GDPR

(Data Protection, Privacy and Electronic

Communications) Regulations 2019 and

Directive 2002/58/EC of the European

Parliament and the Council, and in particular,

seeks to protect the vital interests of the data

subject, in accordance with Article 6 (1) d)

GDPR.

Data storage

Data contained in the system’s memory

is not accessible from outside the system until

a call is made. The system is not traceable

and is not continuously monitored in its

normal operating mode.

The data in the system's internal memory is

automatically and continuously erased. Only

the vehicle’s three most recent locations,

For more information regarding our contact

details please take a look at our Privacy &

Cookies Policy on the brand's website.

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provided to customers, the Manufacturer

reserves the right to carry out updates to the

vehicle's on-board telematics system at any

time.

– Emergency braking assistance (EBA).

– Anti-slip regulation (ASR).

– Dynamic stability control (DSC).

– Trailer stability assist (TSA).

ASSISTANCE

► If the vehicle breaks down, press button 2

for more than 2 seconds to request assistance

(conﬁrmed by a voice message*).

► Pressing again immediately cancels the

request.

Anti-lock braking system

(ABS)/Electronic brake force

distribution (EBFD)

These systems enhance the vehicle’s stability

and handling during braking, and enable greater

control while cornering, particularly on poor or

slippery road surfaces.

ABS prevents wheel locking in the event of

emergency braking.

Electronic brake force distribution (EBFD)

manages overall braking pressure on each

individual wheel.

Vehicles equipped with PEUGEOT

i-Connect Advanced

During an update to the vehicle's on-board

telematics system, the ASSISTANCE system

will be unavailable.

Privacy mode allows you to manage the

level of sharing (data and/or location)

between your vehicle and PEUGEOT.

It can be conﬁgured in the Settings touch

screen menu or application, depending on the

audio equipment.

By default, depending on equipment,

deactivate/reactivate geolocation by

simultaneously pressing the 2 buttons, then

press the "ASSISTANCE" button to conﬁrm.

If you beneﬁt from the Peugeot Connect

Packs oﬀer with the SOS and Assistance

Pack included, there are additional services

available to you in your personal space, via

the website for your country.

For information about the SOS and

Assistance Pack, please refer to the general

conditions for these services.

► When braking in an emergency, depress

the pedal very ﬁrmly and maintain this

pressure.

If you purchased your vehicle outside the

PEUGEOT dealer network, you are

invited to have a dealer check the

conﬁguration of these services and, if desired,

modify it as required. In a multilingual country,

services can be conﬁgured to use the oﬃcial

national language of your choice.

Normal operation of the ABS may make

itself felt by slight vibrations of the brake

pedal.

Electronic stability control

(ESC)

The electronic stability control programme

includes the following systems:

The ﬁxed illumination of this warning lamp

signals that there is a fault with the ABS.

The vehicle retains conventional braking. Drive

carefully at a moderate speed.

For technical reasons and in particular to

improve the quality of telematics services

– Anti-lock braking system (ABS) and Electronic

brake force distribution (EBFD).

* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the oﬃcial national language chosen by the owner of the

vehicle.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

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Safety

Have it checked by a PEUGEOT dealer or a

qualiﬁed workshop.

The ASR system is deactivated/

reactivated in the Driving touch screen

Anti-slip regulation (ASR)/

Dynamic stability control

(DSC)

Anti-slip regulation (or traction control) optimises

traction by using engine braking and by applying

the brakes on the driving wheels to avoid one

or more wheels spinning. It also enhances the

vehicle's directional stability.

If there is a diﬀerence between the vehicle’s

trajectory and the path desired by the driver, the

dynamic stability control system automatically

uses engine braking and the brakes on one or

more wheels to return the vehicle to the desired

path, within the limits of the laws of physics.

These systems are activated automatically every

time the vehicle is started.

5

This warning lamp, when lit together with

the STOP and ABS warning lamps,

accompanied by a message and an audible

signal, indicates an EBFD malfunction.

You must stop the vehicle.

Stop as soon as it is safe to do so and switch oﬀ

the ignition.

Contact a PEUGEOT dealer or a qualiﬁed

workshop.

menu.

With PEUGEOT i-Connect Advanced -

PEUGEOT i-Connect

The ASR system is deactivated/

reactivated in the ADAS touch screen

application.

Deactivation of the ASR system is

indicated by this indicator lamp on the

instrument panel coming on and the display of a

message.

The ASR system is automatically reactivated

every time the ignition is switched oﬀ or at

speeds over 31 mph (50 km/h)

When changing wheels (tyres and rims),

ensure that these are approved for your

vehicle.

Reactivation is manual below 31 mph (50 km/h).

After an impact

Have it checked by a PEUGEOT dealer

or a qualiﬁed workshop.

Malfunction

These systems are activated in the event

of a problem with grip or trajectory

(conﬁrmed by this warning lamp ﬂashing on the

instrument panel).

In the event of a malfunction, this warning

lamp lights up on the instrument panel,

accompanied by the display of a message and

an audible signal.

Have it checked by a PEUGEOT dealer or a

qualiﬁed workshop.

Emergency braking

assistance (EBA)

In an emergency, this system enables you

to reach the optimum braking pressure more

quickly and therefore reduce the stopping

distance.

It is triggered in relation to the speed at which

the brake pedal is pressed. This is felt by a

reduction in the resistance of the pedal and an

increase in braking eﬃciency.

Deactivation/Reactivation

In exceptional conditions (e.g. moving a vehicle

that is bogged down in mud, stuck in snow, on

loose soil), it may prove useful to deactivate the

ASR system, so that the wheels can move freely

and regain grip.

Reactivate the system as soon as the level of

grip permits.

With Touch screen 10" & Bluetooth Radio &

Telephone

ASR/DSC

These systems enhance safety during

normal driving, but should not encourage

the driver to take extra risks or drive at high

speed.

It is in conditions of reduced grip (rain, snow,

ice) that the risk of loss of grip increases. It

is therefore important for your safety to keep

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Safety

these systems activated in all conditions, and

particularly in diﬃcult conditions.

the trailer and reduces engine power, if

necessary, to slow the vehicle (indicated by the

ﬂashing of this warning lamp on the instrument

panel and the brake lamps coming on).

For more information on weights and towed

loads, refer to the Engine technical data

and towed loads section or your vehicle’s

registration certiﬁcate.

When driving on slippery or poor surfaces, the

system may not be able to prevent sudden

trailer snaking.

Correct operation of these systems depends

on compliance with the manufacturer's

recommendations relating to the wheels

(tyres and rims), braking and electronic

components, as well as the assembly and

repair procedures provided by PEUGEOT

dealers.

In order to ensure that these systems remain

eﬀective in wintry conditions, the use of snow

or all-season tyres is recommended. All four

wheels must be ﬁtted with tyres approved for

your vehicle.

Advanced Grip Control

This special patented traction control system

improves grip on snow, mud and sand.

To ensure safe driving with a Towing device,

refer to the corresponding section.

For optimum grip on snow, it is

recommended that you ﬁt the vehicle

with winter tyres.

For optimum system performance, contact a

PEUGEOT dealer to choose the most suitable

tyres.

Malfunction

If a fault occurs, this warning lamp lights

up on the instrument panel, accompanied

by a message and an audible signal.

To continue towing a trailer, reduce speed and

drive carefully!

All tyre speciﬁcations are listed on the

tyre/paint label. For more information

on Identiﬁcation markings, refer to the

corresponding section.

Recommendations

Have it checked by a PEUGEOT dealer or a

qualiﬁed workshop.

The vehicle is designed principally

to drive on tarmac roads, but it may

occassionally drive on other less passable

terrain.

However, it does not permit oﬀ-road driving:

– Driving on terrain that can damage the

underbody or tear oﬀ elements (e.g. fuel

pipe, fuel cooler) by obstacles or stones in

particular.

The trailer stability control system

provides an extra safety feature under

normal driving conditions, when following the

recommendations for use of trailers and

current legislation in force in your country. It

must not encourage the driver to take extra

risks, such as using a trailer in unsuitable

conditions of operation (e.g. excessive load,

exceeded nose weight, worn or under-inﬂated

tyres, faulty braking system) or driving at

excessive speed.

Trailer stability assist (TSA)

When towing, this system reduces the risk of the

vehicle or trailer snaking.

Operation

The system is activated automatically when the

ignition is switched on.

The electronic stability control system (ESC)

must not have any faults.

The vehicle speed must be between 37 and 99

mph (60 and 160 km/h).

– Driving on terrain with steep gradients and

poor grip.

– Crossing a waterway.

In certain cases, the system may not detect

trailer snaking, particularly with a light trailer.

If the system detects that the trailer is

snaking, it applies the brakes to stabilise

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During a descent, the system assists the driver

in maintaining a constant speed, depending on

the gear engaged, while progressively releasing

the brakes.

Operating modes

Snow

Activation/Deactivation

5

This mode constantly adapts the level of wheel

spin to oﬀer maximum traction according to the

snow conditions (a lot of wheel spin in thick

snow; very little on ice). The wheel spin is also

adapted to the conditions encountered when

driving uphill by optimising the acceleration of

the vehicle.

For the system to activate, the gradient

must be greater than 5%.

The system can be used with the gearbox in

neutral.

Otherwise, engage a gear corresponding to

the speed to prevent the engine stalling.

With an automatic gearbox, the system can

be used with the selector at N, D or R.

(mode active up to 50 mph (80 km/h))

Mud

► Press the DRIVE MODE button; the various

modes are displayed on the instrument panel.

► Select “Snow”, “Mud” or “Sand” depending

on the context.

The chosen mode continues to be displayed in

the instrument panel.

► To deactivate, select “Normal” mode or any

other driving mode.

The system is automatically deactivated when

the ignition is switched oﬀ.

This mode, when moving oﬀ, allows considerable

spin on the wheel with the least grip to optimise

clearing of the mud and to regain grip. At the

same time, the wheel with the most grip is

controlled in such a way as to transmit as much

traction torque as possible.

When moving, the system optimises wheel spin

to respond to the driver's requirements as fully

as possible.

When the system is regulating, the Active

Safety Brake system is automatically

deactivated.

The system is no longer available if the

speed of the vehicle is:

– above 43 mph (70 km/h).

– managed by the Adaptive cruise control,

depending on the type of gearbox.

(mode active up to 31 mph (50 km/h))

Sand

Hill Assist Descent

Control

Hill Assist Descent Control system for medium to

steep slopes, on tarmac or other road surfaces

(e.g. gravel, mud).

This mode allows little spin on the two driving

wheels at the same time to allow the vehicle to

move forward and limit the risks of getting stuck

in the sand.

Switching on

By default, the system is not selected.

The state of the function is not saved when the

ignition is switched oﬀ.

(mode active up to 75 mph (120 km/h))

Do not use the other modes on sand as

the vehicle may become stuck.

This system reduces the risk of slip or loss of

control of the vehicle when descending, whether

going forward or in reverse.

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Safety -> Emergency or assistance for Your Peugeot 3008 SUV Third Generation (2024-2025)

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