2014-2018 Renault Clio 4 Door Practical advice -> Operating faults User Manual
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Practical advice -> Operating faults for Your Renault Clio 4 Door Fourth Generation (2014-2018)

OPERATING FAULTS (1/7)
Using the card
POSSIBLE CAUSES
WHAT TO DO
The card does not lock or unlock the
Card battery is flat.
Replace the battery. You will still be able to
doors.
lock/unlock and start your vehicle. ➥ 1.14
and ➥ 2.3 or ➥ 2.6.
Use of appliances operating on the
Stop using the devices or use the key pro-
same frequency as the card (mobile
vided. ➥ 1.14.
phone, etc.).
Vehicle located in a high electromag-
Use the key that is built into the card
netic radiation zone.
➥ 1.14.
Vehicle battery flat.
The message “Place card on zone +
Place the card in the placement area
START” appears on the instrument
➥ 2.6 then press the START button.
panel.
The vehicle is started.
With the engine running, the card’s locking/
unlocking device is blocked. Turn off the ig-
nition.
Desynchronisation of the card
Unlock the driver’s door by inserting the
key integrated in the card into the door lock
➥ 1.14 then place the card in the placement
area ➥ 2.6 and press the START button to
synchronise the card.
5.37
OPERATING FAULTS (2/7)
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact
an approved dealer as soon as possible.
Using the remote control
POSSIBLE CAUSES
ACTION REQUIRED
The remote control does not lock or The remote control battery is flat.
Use the emergency key.
unlock the doors.
Use of appliances operating on the same Stop using the devices or use the key.
frequency as the remote control (mobile
phone, etc.).
Vehicle located in a high electromagnetic Replace the battery. You will still be able to
radiation zone.
lock/unlock and start your vehicle. ➥ 1.14
Discharged battery.
and ➥ 2.3 or ➥ 2.6.
The vehicle is started.
With the engine running, the key’s locking/
unlocking device is blocked. Turn off the
ignition.
Desynchronisation of the remote control
Unlock the driver’s door by inserting the
key into the door lock ➥ 1.14, then start the
engine to synchronise the remote control
➥ 2.4 or ➥ 2.6.
5.38
OPERATING FAULTS (3/7)
The starter is activated
POSSIBLE CAUSES
ACTION REQUIRED
The instrument panel indicator lights are Battery terminals not tight, bat- Retighten or reconnect the terminals, or clean them if
weak or fail to light up and the starter tery terminals disconnected or they are oxidised.
does not turn.
oxidised.
Discharged battery or not op- Connect another battery to the faulty battery. ➥ 5.24 or
erational.
replace the battery if necessary.
Do not push the vehicle if the steering column is
locked.
Faulty circuit.
Consult an approved dealer.
The engine will not start.
Starting conditions are not ful- ➥ 2.3 or ➥ 2.6.
filled.
The card does not work.
Place the card in the recess provided for this purpose
on the centre console.
➥ 2.3 or ➥ 2.6.
With the vehicle stationary, engine cold, Petrol version, this is not nec- The engine’s idle speed should decrease after about
the engine’s idle speed is high.
essarily a fault. This may be one minute. Otherwise, this may be caused by an-
caused by the increase in the other fault. Call an approved Dealer.
engine temperature.
The engine cannot be switched off.
Card not detected.
Place the card in the recess provided for this purpose
on the centre console.
Press and hold the start button.
Electronic fault.
Press the start button 3 times quickly or press and
hold.
The steering column remains locked.
Steering wheel locked.
Move the steering wheel while pressing the engine
start button (or, depending on the vehicle, operating
the ignition key) ➥ 2.3.
Faulty electrical circuit.
Consult an approved dealer.
5.39
OPERATING FAULTS (4/7)
On the road
POSSIBLE CAUSES
WHAT TO DO
Vibrations.
Tyres not inflated to correct pres-
Check the tyre pressures: if this is not the
sures, incorrectly balanced or dam-
problem, have them checked by an ap-
aged.
proved Dealer.
White smoke from the exhaust.
In the diesel version, this is not neces-
➥ 2.16.
sarily a fault. Smoke may be caused
by particle filter regeneration.
Petrol version, this is not necessarily
Reduce the engine speed and avoid
a fault. Depending on the climate con-
sudden acceleration to gradually make the
ditions (cold, humidity etc.), smoke
smoke disappear. Otherwise, this may be
may be produced under hard vehicle
caused by another fault. Consult an ap-
acceleration.
proved dealer.
Smoke under the bonnet.
Short-circuit or cooling system leak.
Stop, switch off the ignition, stand away
from the vehicle and contact an approved
dealer.
The oil pressure warning light comes
on:
while cornering or braking
The level is too low.
Top up the engine oil ➥ 4.5.
is slow to go out or remains lit
Loss of oil pressure.
Stop the vehicle and contact an approved
under acceleration
Dealer.
5.40
OPERATING FAULTS (5/7)
On the road
POSSIBLE CAUSES
WHAT TO DO
Steering becomes heavy.
Assistance overheating.
Drive carefully at reduced speed, be aware
of the level of force in the steering wheel
needed to turn the wheels.
Fault with the electric assistance
Consult an authorised dealer.
motor.
Fault in the assistance system
The engine is overheating. The
Engine cooling fan not working.
Stop the vehicle, switch off the engine and
coolant temperature indicator is in
contact an approved dealer.
the warning zone and warning light
® comes on.
Coolant leaks.
Check the coolant reservoir: it should con-
tain fluid. If there is no coolant, consult an
authorised dealer as soon as possible.
Coolant boiling in the coolant reser-
Mechanical fault: damaged cylinder
Stop the engine.
voir.
head gasket.
Contact an approved dealer.
Radiator: In the event of a significant lack of coolant, remember that you must never top up using cold coolant while
the engine is very hot. After any procedure on the vehicle which has involved even partial draining of the cooling
system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved
by our Technical Department may be used for this purpose.
5.41
OPERATING FAULTS (6/7)
Electrical equipment
POSSIBLE CAUSES
WHAT TO DO
The wipers do not work.
Wiper blades stuck.
Free the blades before using the wipers.
Faulty electrical circuit.
Consult an approved dealer.
Fuse damaged.
Replace the fuse or have it replaced
➥ 5.29.
The wiper does not stop.
Faulty electrical controls.
Consult an approved dealer.
Direction indicators flashing more
Blown rear bulb.
➥ 5.15
quickly.
The direction indicators do not work.
Faulty electrical circuit or control.
Consult an approved dealer.
Fuse damaged.
Replace the fuse or have it replaced
➥ 5.29.
The lights do not come on or go off.
Faulty electrical circuit or control.
Consult an approved dealer.
Fuse damaged.
Replace the fuse or have it replaced
➥ 5.29.
5.42
OPERATING FAULTS (7/7)
Electrical equipment
POSSIBLE CAUSES
WHAT TO DO
Traces of condensation in the head-
Traces of condensation may be a nat-
lights or rear lights.
ural phenomenon caused by varia-
tions in temperature and humidity.
In this case, the traces will disappear
slowly once the lights are switched
on.
The front seat belt reminder light
An object is stuck between the floor
Remove all objects from underneath the
comes on when the seat belts are
and the seat and is disrupting the op-
front seats.
fastened.
eration of the sensor.
5.43

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