2017-2022 Renault Scenic 4 Door Practical advice -> Operating faults User Manual
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Practical advice -> Operating faults for Your Renault Scenic 4 Door Fourth Generation (2017-2022)

OPERATING FAULTS (1/7)  
Using the RENAULT card  
POSSIBLE CAUSES  
WHAT TO DO  
The RENAULT card does not lock or  
unlock the doors.  
Card battery is flat.  
Replace the battery. You can still lock/  
unlock and start your vehicle (refer to the  
information on “Locking/unlocking the  
doors” in Section 1 and “Starting/Stopping  
the engine” in Section 2).  
Use of appliances operating on the  
same frequency as the card (mobile  
phone, etc.).  
Stop using the equipment or use the in-  
tegrated key (refer to the information on  
“Locking, unlocking the opening elements”  
in Section 1).  
Vehicle located in a high electromag-  
netic radiation zone.  
Use the key integrated in the card (refer to  
the information on “Locking, unlocking the  
opening elements” in Section 1).  
Vehicle battery flat.  
The message “Place card close to  
START button” appears on the instru-  
ment panel.  
Hold the start button card close until the  
instrument panel message stops being dis-  
played, then press the same button within  
2 seconds of the message going out.  
The vehicle is started.  
With the engine running, the card’s locking/  
unlocking device is blocked. Turn off the ig-  
nition.  
5.41  
OPERATING FAULTS (2/7)  
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact  
an approved dealer as soon as possible.  
Using the remote control  
POSSIBLE CAUSES  
ACTION REQUIRED  
The remote control does not lock or The remote control battery is flat.  
unlock the doors.  
Use the emergency key.  
Use of appliances operating on the same Stop using the devices or use the key.  
frequency as the remote control (mobile  
phone, etc.).  
Vehicle located in a high electromagnetic Replace the battery. You can still lock/  
radiation zone.  
Discharged battery.  
unlock and start your vehicle (refer to the  
information on “Locking/unlocking the  
doors” in Section 1 and “Starting/Stopping  
the engine” in Section 2).  
The vehicle is started.  
With the engine running, the key’s locking/  
unlocking device is blocked. Turn off the  
ignition.  
5.42  
OPERATING FAULTS (3/7)  
The starter is activated  
POSSIBLE CAUSES  
ACTION REQUIRED  
The instrument panel indicator lights Battery terminals not tight, bat- Retighten or reconnect the terminals, or clean them if  
are weak or fail to light up and the tery terminals disconnected or they are oxidised.  
starter does not turn.  
oxidised.  
Discharged battery or not op- Connect another battery to the faulty battery. Refer to  
erational.  
the paragraph “Battery: troubleshooting” in section 5  
or replace the battery if necessary.  
Do not push the vehicle if the steering column is  
locked.  
Faulty circuit.  
Consult an approved dealer.  
The engine will not start.  
Starting conditions are not ful- Please refer to the information on “Starting, stopping  
filled. the engine” in Section 2.  
The hands-free RENAULT card Place the card in the recess provided for this purpose  
does not work.  
on the centre console.  
Please refer to the information on “Starting, stopping  
the engine” in Section 2.  
With the vehicle stationary, engine Petrol version, this is not nec- The engine’s idle speed should decrease after about  
cold, the engine’s idle speed is high. essarily a fault. This may be one minute. Otherwise, this may be caused by another  
caused by the increase in the fault. Consult an approved dealer.  
engine temperature.  
The engine cannot be switched off.  
Card not detected.  
Place the card in the recess provided for this purpose  
on the centre console. Press and hold the start button.  
Electronic fault.  
Press the start button 3 times quickly or press and  
hold.  
The steering column remains locked. Steering wheel locked.  
Faulty electrical circuit.  
Move the steering wheel while pressing the engine  
start button or, depending on the vehicle, while turning  
the key (refer to the information on “Starting, stopping  
the engine” in Section 2).  
Consult an approved dealer.  
5.43  
OPERATING FAULTS (4/7)  
On the road  
POSSIBLE CAUSES  
WHAT TO DO  
Vibrations.  
Tyres not inflated to correct pres-  
sures, incorrectly balanced or dam-  
aged.  
Check the tyre pressures: if this is not the  
problem, have them checked by an ap-  
proved Dealer.  
White smoke from the exhaust.  
In the diesel version, this is not neces-  
sarily a fault. Smoke may be caused  
by particle filter regeneration.  
Refer to the information on “Special fea-  
tures of diesel versions” in Section 2.  
Petrol version, this is not necessarily  
a fault. Depending on the climate con-  
ditions (cold, humidity etc.), smoke  
may be produced under hard vehicle  
acceleration.  
Reduce the engine speed and avoid  
sudden acceleration to gradually make the  
smoke disappear. Otherwise, this may be  
caused by another fault. Consult an ap-  
proved dealer.  
Smoke under the bonnet.  
Short-circuit or cooling system leak.  
Stop, switch off the ignition, stand away  
from the vehicle and contact an approved  
dealer.  
The oil pressure warning light comes  
on:  
while cornering or braking  
The level is too low.  
Loss of oil pressure.  
Top up the engine oil level (refer to the in-  
formation on “Engine oil level: topping up/  
filling” in Section 4).  
is slow to go out or remains lit  
under acceleration  
Stop the vehicle and contact an approved  
Dealer.  
5.44  
OPERATING FAULTS (5/7)  
On the road  
POSSIBLE CAUSES  
WHAT TO DO  
Steering becomes heavy.  
Assistance overheating.  
Drive carefully at reduced speed, be aware  
of the level of force in the steering wheel  
needed to turn the wheels. Consult an ap-  
proved dealer  
Fault with the electric assistance  
motor.  
Fault in the assistance system.  
The engine is overheating. The cool-  
ant temperature indicator is in the  
warning zone and warning light  
® comes on.  
Engine cooling fan not working.  
Stop the vehicle, switch off the engine and  
contact an approved dealer.  
Coolant leaks.  
Check the coolant reservoir: it should con-  
tain fluid. If there is no coolant, consult an  
authorised dealer as soon as possible.  
Coolant boiling in the coolant reser-  
voir.  
Mechanical fault: damaged cylinder  
head gasket.  
Stop the engine.  
Contact an approved dealer.  
Radiator: If there is a significant lack of coolant, remember that it must never be topped up using cold coolant while  
the engine is very warm. After any procedure on the vehicle which has involved even partial draining of the cooling  
system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved  
by our Technical Department may be used for this purpose.  
5.45  
OPERATING FAULTS (6/7)  
Electrical equipment  
POSSIBLE CAUSES  
WHAT TO DO  
The wipers do not work.  
Wiper blades stuck.  
Free the blades before using the wipers.  
Faulty electrical circuit.  
Fuse damaged.  
Consult an approved dealer.  
Replace the fuse or have it replaced; refer  
to the information on “Fuses” in section 5.  
The wiper does not stop.  
Faulty electrical controls.  
Blown bulb.  
Consult an approved dealer.  
Direction indicators flashing more  
quickly.  
See information on “Headlights: changing  
bulbs” in section 5.  
The direction indicators do not work.  
The lights do not come on or go off.  
Faulty electrical circuit or control.  
Fuse damaged.  
Consult an approved dealer.  
Replace the fuse or have it replaced; refer  
to the information on “Fuses” in section 5.  
Faulty electrical circuit or control.  
Fuse damaged.  
Consult an approved dealer.  
Replace the fuse or have it replaced; refer  
to the information on “Fuses” in section 5.  
5.46  
OPERATING FAULTS (7/7)  
Electrical equipment  
POSSIBLE CAUSES  
WHAT TO DO  
Traces of condensation in the head-  
lights or rear lights.  
Traces of condensation may be a nat-  
ural phenomenon caused by varia-  
tions in temperature and humidity.  
In this case, the traces will disappear  
slowly once the lights are switched  
on.  
The front seat belt reminder light  
comes on when the seat belts are  
fastened.  
An object is stuck between the floor  
and the seat and is disrupting the op-  
eration of the sensor.  
Remove all objects from underneath the  
front seats.  
5.47  
5.48  

Related Topics

Practical advice
Puncture/emergency spare wheel Tyre inflation kit Tools Wheel trim Changing a wheel Tyres (tyre and wheel safety, use in winter) Headlights (changing bulbs) Rear lights (changing bulbs) Indicator lights (changing bulbs) Interior lighting: changing bulbs Fuses Battery: troubleshooting RENAULT card: battery Radio frequency remote control: batteries Accessories Wipers (replacing blades) Towing: breakdown Towing hitch

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