2025-2026 Volvo EX30 4 Door Entry and security -> Keys User Manual
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Entry and security -> Keys for Your Volvo EX30 4 Door First Generation (2025-2026)

6. Entry and security  
Learn about the various features associated with entering and exiting the car, including how the keys and  
alarm work.  
This section of the manual covers the different types of keys, opening and closing the doors, locking and unlocking, and the  
alarm.  
Learn more about the different types of keys and how you can customise the way your car reacts when you lock or unlock it.  
6.1. Keys  
Your car supports two types of keys. Use your keys to lock, unlock and start the car.  
Important  
Using keys is fairly straightforward, but you should be aware of the limitations of each key type for safety and security  
reasons. Therefore, it is important to read all of the information in this manual about keys and how to use them.  
Car and key wireless technologies may cause disturbances in other devices. You can find more information about these  
systems in the specifications section of this manual.  
For safety and security reasons, never leave unattended keys in an exposed place.  
The car supports the following types of keys:  
Digital key  
Key card  
Key tag  
Note  
Ordering new or additional keys  
Your car comes with a limited number of keys. Contact a Volvo dealer if you lose a key or simply require additional keys.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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Key reading locations  
2
1
1
The car reads your key when placed on a specific point on the driver's door pillar.  
To start the car, place the key on the card reader between the front seats.  
2
User profiles and keys  
You can assign keys to a user profile. This allows the car to automatically identify who's unlocking it and apply all of their cus-  
tomisations. You can read more about which customisation options are available in a separate section of this manual.  
Note  
Unresponsive car  
If the car has been turned off for a long time, it may take several seconds for it to unlock. This is because the car needs  
time to turn its systems back on, to recognise the key and to give you access.  
If the car's batteries go completely flat, it will not respond to any key.  
Important  
When the car is locked, key cards can still be used to start the car. For safety and security reasons, never leave unattended  
keys in an exposed place.  
6.1.1. Key tag  
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instances. For more information, refer to the first page for the complete disclaimer note.  
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You can use your key tag to lock, unlock and drive the car.  
Place the key tag on the driver's door pillar with the logo facing towards you to lock or unlock the car.  
To start your car using the key tag, place it on the card reader between the front seats.  
Note  
You can replace the key tag battery. It uses a CR2450 battery.  
6.1.1.1. Replacing the key tag battery  
You can replace the battery in your key tag when it goes flat.  
If the key tag signal appears to be unreliable, this may be due to a low battery. You can replace the battery yourself. The tag re-  
quires a flat CR2450 disc or button battery.  
Tip  
You may find it helpful to use a small screwdriver to unlock the tag lid and to lift the battery from its slot.  
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instances. For more information, refer to the first page for the complete disclaimer note.  
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Important  
For safety reasons and to ensure optimal battery performance, use hand protection such as a medical glove when  
handling a new battery.  
Used batteries must be recycled in an environmentally sound manner.  
Warning  
Check that the battery is fitted correctly with the correct polarity. If the key tag will not be used for a long time, remove  
the battery to avoid battery leakage and damage. Batteries with damage or leaks may cause corrosive injury on contact  
with the skin. Therefore, use protective gloves when handling old or damaged batteries.  
Keep batteries out of the reach of children.  
Do not leave batteries lying around since they can be swallowed by children or pets.  
Batteries must not: be dismantled, short-circuited or thrown into open flames.  
Do not try to charge non-rechargeable batteries. They may explode.  
Check battery operated products for signs of damage on a regular basis. The key tag should not be used if anything  
indicates that the tag or its battery has been damaged or has started to leak.  
Keep defective products out of the reach of children.  
1
Hold the tag with the Volvo logo facing upwards. There is a small opening on one of the tag's short sides. Pry open the  
tag from this side by pulling the edge outwards and upwards.  
Lift the tag lid to access the battery.  
2
Pry the battery from the locking teeth and slide it towards you to remove it.  
3
4
Slide the new battery into the slot and press it down to lock it into place. Make sure the positive side of the battery is  
facing upwards.  
Close the tag lid so that it clicks into place.  
5
If the key tag signal is still unreliable, this may be due to signal interference outside of the car. If the tag fails to work at all, re-  
peat the steps and ensure that a fully-charged battery is properly installed. If you think that you may need a new key tag, contact  
a Volvo dealer.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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6.1.2. Key card  
Your key card can lock and unlock the car, and allows you driving access.  
You can lock and unlock the car by placing the key card on the driver's door pillar.  
Key reading location on the driver's door pillar.  
The key card starts the car when placed on the card reader located between the two front seats. When you start using the ped-  
als, you can remove the card from the card reader.  
If the car is stationary without a card on the card reader for a while, you will need to put the card back on the reader for the car  
to reactivate driving mode.  
Note  
The card reader and wireless charger are located in the same place. Therefore, if you have any kind of car key on the card  
reader, you have to remove it to be able to wirelessly charge a phone.  
Important  
Do not place cards with NFC[1], such as key cards or electronic payment cards, between the wireless charger and the  
device when using the charging function. This could damage them.  
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instances. For more information, refer to the first page for the complete disclaimer note.  
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Warning  
The car's use of Bluetooth, UWB[2] and NFC signals may cause disturbances in other devices at certain distances.  
[1]  
[2]  
Near Field Communication  
Ultra-wideband  
6.1.3. Phone as digital key  
The mobile app for this car works as a multifunctional key, working at range using Bluetooth. This allows you  
to lock, unlock and drive the car.  
This digital key allows you to lock and unlock the car from a distance.  
Tip  
Windows can be remotely opened or closed using your phone.  
The digital key works passively, allowing the car to lock and unlock as you come and go. When you enter the car, the car allows  
you to access its functions and drive.  
You activate and manage digital keys through the mobile app.  
Tip  
Sometimes signal interference may cause connectivity issues between your phone and car. If this happens, remember  
that your phone can work as a key card due to its NFC[1] ability.  
If you're having problems with your connection, make sure that:  
your phone is charged  
there are no obstructions, such as concrete pillars, between the phone and the remote sensors in the car  
your phone's Bluetooth is on and connected to the car  
your phone app and your car's display are updated  
any required access settings are selected.  
Note  
If the digital key appears to not be working as intended, try restarting the app or phone. You can also try to temporarily  
disconnect Bluetooth. If you still experience trouble, contact Volvo support.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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[1]  
Near field communication  
6.1.3.1. Creating a digital key  
The mobile app for this car works as a distance-capable key. This allows you to lock, unlock and drive the car.  
You create a digital key through the mobile app. However, you must have your key card with you and be in the car. You will also  
need your Volvo ID to hand.  
Access your mobile app and follow the instructions.  
1
When the car's display gives you a notification to do so, place a key card on the card reader located between the two front  
2
seats.  
Follow any further instructions in the app or the display, such as scanning a QR code in the display with your phone.  
3
To save some customised settings, you should assign a key to a profile.  
6.1.3.2. Deleting a digital key  
You can delete digital keys at any time.  
Deleting your own key  
Anyone with a digital key can delete and remove it from their phone's wallet.  
Deleting friend keys  
The owner can delete a shared key either by using their phone's wallet app or via the display. The key will then be instantly dis-  
abled. The owner can also delete all of the digital keys from the car at the same time by selecting Reset digital keys in the pro-  
file settings.  
Note  
Deleting the digital key on a lost phone  
It's a good idea to keep a key card with you in case a device with a digital key is lost or stolen. This way, you can still ac-  
cess the car and delete the digital key for the lost device via the display. You can also check with your phone's manufac-  
turer if they are able to delete or suspend your digital key remotely.  
If you have any shared keys, they will remain active until you remove them manually.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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6.1.4. Key reading locations  
There are some key interaction points where your car can detect your keys to let you lock, unlock or drive.  
Interaction points for keys  
2
1
Interaction points for keys  
1
Key reading sensor in the driver door pillar  
Card reader between the front seats  
2
Exterior key reader  
You can lock and unlock the car by placing any type of key on the key reading sensor in the driver's door pillar.  
Key reading location on the driver's door pillar  
Make sure the card or device is laid flat against the reader. If you're using a key tag, the logo should be facing towards you.  
Interior key reader  
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instances. For more information, refer to the first page for the complete disclaimer note.  
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You can place your key card or a discharged key tag on the card reader between the front seats to get driving access.  
Card reader location  
Note  
The card reader won't work at the same time as the wireless charger.  
6.2. Opening and closing  
Your car has a few features and situation-specific behaviours you should be aware of when opening and  
closing the doors.  
Doors  
You open the doors manually, but you can set how the doors unlock and under which conditions via the display.  
The rear doors are equipped with a double-pull feature to help protect against accidental opening of the rear doors. To open the  
rear doors from the inside, you need to pull the door handle twice.  
Bonnet  
The bonnet is opened by using a lever near the driver's seat.  
Boot  
You can open the boot via the display or using the button on the boot hatch.  
Open door warning  
Regularly check that the bonnet, boot and doors are fully closed.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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Related Topics

Entry and security
Key tag Replacing the key tag battery Key card Phone as digital key Creating a digital key Deleting a digital key Key reading locations Opening and closing Opening the bonnet Closing the bonnet Boot access Locking and unlocking Activating child lock Settings for locking and unlocking Adjusting locking and unlocking settings Unresponsive lock Anti-theft Alarm Reducing the alarm sensitivity

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