Contact an authorised Volvo workshop if you need to recover your car.[1]
The recommended recovery procedure depends on the conditions and state of the car. If your car is undamaged and has power,
tow mode can be activated to pull the car onto a recovery vehicle's platform. If the car is damaged, it should be lifted onto the
recovery vehicle's platform.
Important
Wheels off the ground
Regardless of your car's condition, it must be transported with all wheels off the ground when recovered. Forced wheel
rotation during transportation can severely damage your car.
Keep a safe distance
Do not allow anyone to stand directly behind your car as it is pulled onto the recovery vehicle.
[1]
For urgent recovery needs, you can also directly contact a recovery and roadside assistance service.
14.5. Safety mode
If your car detects damage that compromises safety, it can enter safety mode.
Safety mode limits the available functions when your car has sustained damage. When safety mode is active, you cannot drive
your car and it must undergo damage assessment and repairs[1]. Contact an authorised Volvo workshop if safety mode has
been activated for any reason.
The display clearly indicates when your car is in safety mode, if it is still functioning.
Warning
Do not use or stay in your car when it is in safety mode.
Do not tow your car without first activating tow mode. This can be done in the display.
Resetting your car's status without performing damage assessment and repairs can result in further damage to the
car as well as personal injury.
[1]
Volvo recommends an authorised Volvo workshop.
14.6. Having your car towed
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future
instances. For more information, refer to the first page for the complete disclaimer note.
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