2025-2026 Volvo EX30 4 Door User accounts, profiles and services -> Car user profiles User Manual
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2.5. Customisation and settings  
You can customise many of your car's features and behaviours by accessing its settings.  
Where to find settings  
Settings and adjustments are available in the following places:  
The settings tab in the display contains most of your car's settings and adjustments. To access it, press the car symbol  
in the bottom bar and go to Settings. There are several categories to explore within the tab.  
Some views and in-car apps have their own settings sections. Open the app or view and look around to find available  
customisation options.  
The mobile app for the car has settings related to remote and connected features.  
Setting types  
Your car's settings apply differently depending on their type. Most settings are specific to a user profile, but some apply to all  
users of the car. A few settings are only available to adjust when the owner profile, which has administrative privileges, is in  
use.  
Tip  
Customised experience  
Set up user profiles for all drivers to get a customised experience. There are many profile-specific settings that are applied  
automatically when you select your profile.  
Some settings apply indefinitely from the moment you change them, while others may only be temporarily applied, such as un-  
til the end of the current drive.  
2.6. Car user profiles  
For a more customised experience, you can set up user profiles for different drivers.  
To access all of your car's features, you need to set up the owner profile. You can then add co-driver profiles for more users.  
Having individual user profiles allows each driver to save customised settings and adjustments which are automatically applied  
when their profile is selected.  
Profile type Who uses it?  
The permanent user profile for the owner of the car.  
Owner  
Guest  
A guest user profile that's available for temporary users of the car.  
Up to four additional user profiles for regular users of the car.  
Co-driver  
The owner has all the administrative privileges while the co-drivers have some of them. The guest can make some adjustments  
but that profile resets after every driving cycle.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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You can find the profile settings in settings, where you can do the following:  
Switch profiles  
Change your profile name  
Add an account to your profile  
Connect a key to your profile  
Enable profile lock  
View and change your privacy settings  
Connect the mobile app for the car to your car  
Remove your profile  
Note  
The owner can also manage other profiles in their profile settings.  
2.6.1. Switching profiles  
You can switch between profiles in the display.  
Note  
Only available while stationary  
You can only switch profiles when the car is stationary and in P. It's also unavailable during certain tasks.  
Locked profile?  
You might need a PIN, pattern or password to unlock a profile before using it.  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Switch profile.  
Select your profile from the profile picker.  
The car switches to your profile.  
2
3
>
2.6.2. Adding a profile  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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You can add different profiles in the car's display.  
In the setup guide  
The setup guide in the display has instructions for how to add the owner profile. You can also add other co-driver profiles later  
in profile settings.  
Note  
If you don't complete the setup guide, some features and services are unavailable.  
Add a profile in profile settings  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Switch profile.  
2
3
Press Add new profile and follow the instructions in the display.  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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2.6.3. Removing a profile  
Find out how to remove a profile in the display.  
Note  
Guest profile  
You cannot remove the guest profile.  
Removing the owner profile  
You can only remove the owner profile by resetting the car.  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Manage profile → Remove profile.  
Select Remove.  
2
3
Tip  
The owner can remove other profiles if they have access to them.  
When you have removed a profile, the car will automatically go to the guest profile.  
2.6.4. Assigning a key to profile  
You can only assign one key to your profile. Choose distance-capable key or a key card.  
In the setup guide  
You can assign your key to the owner profile in the setup guide. When it's time, place your key on the NFC reader and follow the  
instructions in the display. You can also do it later in profile settings.  
Assigning a key to a profile in profile settings  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Access and privacy → Connect key to profile.  
Press Connect and follow the instructions in the display.  
2
3
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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2.6.5. Managing keys assigned to profiles  
You can only assign one key to your profile. If you want to assign another key, you need to remove the  
connected key first.  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Access and privacy → Connected key.  
Press Remove.  
2
3
2.6.6. Restricting access to a profile  
You can restrict access to a profile by adding a profile lock. When a profile lock is active, you need a PIN,  
pattern or password to unlock the profile.  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Access and privacy → Enable profile lock.  
Press Enable.  
2
3
4
Select your preferred lock type and follow the instructions in the display.  
If you want to change the profile lock, press Edit.  
2.6.7. Adding an account to a profile  
You can add different accounts to your profile. This includes accounts from third-party apps.  
Press the car symbol  
in the bottom bar and go to Settings.  
1
Go to Profiles → Accounts → Add new account.  
Press Add.  
2
3
You will see a list of possible accounts to add.  
>
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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Select the account you want to add and follow the instructions in the display.  
4
If you want to remove an account from your profile, select the account under Accounts and press Remove.  
2.7. Volvo Assistance  
Volvo Assistance is a service that provides assistance and remote access to certain car features. You can  
contact a Volvo Assistance service centre at any time for assistance.  
If you experience any unpredictable problems on the road, you can call Volvo Assistance. This includes if:  
your car's battery runs out of charge  
your car breaks down  
you get a puncture.  
Volvo Assistance is available in the mobile app for the car and by pressing the assist button  
in the car's ceiling.  
Note  
Not for emergencies  
If you need assistance in an emergency situation, press the SOS button instead. Situations that could require immediate  
emergency assistance include traffic accidents, acute illness and external threats.  
An included service  
Volvo Assistance is included with new Volvo cars for the first few years of ownership.[1] For more information regarding your  
car, contact Volvo support or a Volvo dealer.  
Note  
If you don't have a Volvo Assistance agreement, you will still be able to use the service for an extra cost.  
Terms and conditions  
Volvo Assistance is intended to be active for as long as the car is used and the technology it relies on is supported, such as the  
car's mobile network connectivity.  
Certain information, including personal data, needs to be shared with Volvo in order to use Volvo Assistance. Read more about  
data handling at volvocars.com/intl/legal/privacy [https://www.volvocars.com/intl/legal/privacy] .  
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future  
instances. For more information, refer to the first page for the complete disclaimer note.  
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Related Topics

User accounts, profiles and services
Volvo ID Creating a Volvo ID Volvo EX30 app Getting started with Google services Customisation and settings Adding a profile Removing a profile Assigning a key to profile Managing keys assigned to profiles Restricting access to a profile Adding an account to a profile Volvo Assistance Calling Volvo Assistance for roadside assistance Emergency assistance Calling emergency services with SOS button

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