Read what the manual has to say about the function. Make sure that you are aware of what’s required for it to work
properly. The cause of the problem might be that you are unaware of a limitation of a specific function.
Restart all related devices and systems. This applies to the car itself but can also include your phone or an app.
If there is more than one way to use a function or perform a task, try the alternatives.
Note
Changes after software updates
Software updates can introduce changes to functions that affect how they work. Be sure to read the information
provided with each update so that you understand why the car may behave differently.
Possible causes
When a function isn't working the way you expect it to, there are several possible causes:
The car's settings have been changed.
Environmental conditions are affecting the car and its systems.
Signal interference is affecting connectivity and wireless systems.
A fuse has blown and needs to be replaced.
Software error.
Mechanical failure.
Contact an authorised Volvo workshop if needed
If you can’t solve the problem using the information in the manual, contact an authorised Volvo workshop.
Take note of what happened around the time the problem appeared. It may help identify the cause. A key event could be:
Damage to the car.
Exposure to extreme conditions.
Recently performed servicing, maintenance or replacement of a component.
Recently updated software.
Any other faults or malfunctions.
[1]
In some cases, a suspected fault or failure may instead be an intentional limitation under the conditions experienced by
the car.
14.3. Powerless or unresponsive car
If your car is unresponsive or appears to have no power, the cause could be a flat battery or something
affecting its electrical systems.
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future
instances. For more information, refer to the first page for the complete disclaimer note.
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