Driving for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

Driving  
Messages about driving  
Pedals  
Fig. 93 In the footwell: pedals.  
Accelerator pedal.  
Brake pedal.  
WARNING  
Objects in the driver footwell can prevent the pedals from moving freely. This can cause the driver to lose control of the vehicle and increases the risk of serious  
injuries.  
Make sure all pedals can always be pressed without obstructions.  
Always attach floor mats securely in the footwell.  
Never place floor mats or other carpet over the installed floor mat.  
Make sure no objects can enter the driver footwell while driving.  
Remove any objects from the footwell when the vehicle is parked.  
Wear shoes that give your feet good grip for operating the pedals.  
WARNING  
Always comply with the applicable driving regulations and speed limits and think ahead while driving. Evaluating driving situations correctly can make the  
difference between safely reaching your destination and being involved in a collision with serious injuries.  
Take regular breaks on long drives. You should take a break at least every two hours.  
WARNING  
Driving under the influence of alcohol, drugs, medication, and prescription narcotics can cause serious accidents and fatal injuries.  
Alcohol, drugs, medication, and prescription narcotics can considerably impair perception, reaction times, and driving safety, which can result in loss of  
vehicle control.  
NOTICE  
It must always be possible to press the pedals with no obstructions. For example, if a brake circuit is malfunctioning, the brake pedal may need to travel farther  
in order to stop the vehicle. In that case, the brake pedal would need to be pressed down father and more strongly than normal.  
Eco tips  
The correct driving style can help to  
reduce consumption, pollution, and  
wear on the engine, brakes, and tires.  
The following tips will help you  
conserve the environment and your  
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money.  
Fig. 94 Fuel consumption in mpg at two different ambient temperatures.  
Anticipatory driving  
An inconsistent driving style increases consumption. When the driver actively pays attention to traffic, this can prevent frequent acceleration and braking  
maneuvers. Maintaining enough distance to the vehicle driving ahead helps you to drive with better anticipation.  
Using the freewheel function  
Vehicles with an automatic transmission: If neither the accelerator nor the brake pedal is pressed in the  
feature”) without using energy.  
selector lever position, the vehicle will roll (“coasting  
How to save energy when shifting gears  
Early upshifting saves energy at an engine RPM of 2,000. Do not wait as long as possible to upshift gears and avoid high engine speeds.  
Vehicles with an automatic transmission: Accelerate slowly and avoid using the kick-down function.  
If possible, use the  
driving mode.  
Avoiding full acceleration  
Excessively high speeds increase the rolling resistance and air resistance and with that, the power needed to move the vehicle. Never drive at the maximum vehicl  
speed.  
Reducing to idle speed  
Start driving immediately at low speeds. When stationary for a long time, do not shift to idle, but rather stop the engine, for example when in a traffic jam or at a  
railroad crossing.  
On vehicles with an activated start-stop system, the engine can turn off automatically when the vehicle is stopped and when stationary.  
Refuel in moderation  
A full fuel tank increases the vehicle weight. A fuel tank that is half to three-quarters full is best suited for city driving.  
Avoid short trips  
A cold engine has a very high consumption rate. The optimal operating temperature is only reached after several kilometers (miles). When outside temperatures are  
very low, for example in winter, the consumption is much higher than average fig. 94. Plan trips economically and combine short trips.  
Have maintenance performed regularly  
Regular maintenance is required for fuel-efficient driving and increases the service life of the vehicle.  
Checking tire pressures  
Low tire pressures cause wear as well as increased rolling resistance of tires, and this increases consumption. Use tires with optimal rolling resistance.  
Adapt the tire pressures to the load:  
Follow the specifications on the tire pressure label ⇒ Tire pressure.  
Tire Pressure Monitoring System ⇒ Tire Pressure Monitoring System.  
Using synthetic engine oil  
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Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute significantly better and faster when cold-starting the engine  
Removing unnecessary weight  
Clearing out the luggage compartment, for example by removing empty crates or unneeded child restraints, can reduce consumption.  
To keep the vehicle's air resistance as low as possible, remove attachments after use.  
Saving energy  
The alternator, which is powered by the engine, generates power for the electrical equipment, such as the climate control system, window heating, or ventilation.  
Saving energy is simple, for example:  
When temperatures are high, air out the vehicle before driving and drive short distances with the windows open. Then turn on the climate control system.  
Turn off electrical equipment when it is no longer needed.  
WARNING  
Driving at high altitudes can reduce the engine power due to lower air density. Lower engine power can result in accidents, e.g. when overtaking. This can result  
in serious injury or death.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
WARNING  
Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and traffic conditions.  
NOTICE  
Never let the vehicle roll down mountains or hills in the  
neutral setting. The transmission is not lubricated when this happens and this can damage it.  
An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacemen  
parts that are particularly energy efficient, such as new tires.  
In driving situations when less power is required, the engine cylinders can deactivate automatically on vehicles with Active Cylinder Management (ACT),  
depending on the vehicle equipment. While deactivated, no fuel will be injected into the respective cylinders, which reduces fuel consumption overall.  
Information on the brakes  
Breaking in brake pads  
During the first approx. 200 to 300 km (approx. 100 to 200 miles), new brake pads do not yet have their full braking efficiency and first need to be “worn in”  
⇒
However, you can compensate for the slightly reduced braking force by pressing firmly on the brake pedal. During the break-in period, the braking distance during  
full braking or automatic braking is longer than with brake pads that have been broken in. During the break-in period, avoid full braking and situations that place a  
heavy load on the brakes, such as driving too close to the vehicle ahead.  
Brake pad wear  
Brake pad wear depends on driving conditions and style. When driving frequently in cities and on curves or with a sporty driving style, have your brake pads  
checked frequently by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
External influences on the brake  
When driving with wet brakes, for example after driving through water, in heavy rain, or after washing your vehicle, the braking efficiency can be reduced by moistur  
or ice on the brake discs. You must “dry” the brakes as soon as possible by braking carefully at high speeds. Make sure there is no vehicle behind you and that you  
do not endanger anyone else on the road ⇒  
.
A coating of salt on the brake discs and brake pads reduces the braking efficiency and increases the braking distance. If you do not apply the brakes for long period  
of time on salt-covered roads, you must brake carefully to clean off the layer of salt ⇒  
.
Leaving the vehicle parked for long periods of time, low mileage, and avoiding heavy braking can contribute to corrosion on the brake rotors and dirty brake pads. If  
you usually avoid heavy braking or if there is corrosion present, occasional heavy braking at high speeds is recommended to clean the brake rotors and pads.  
Ensure that you do not endanger any other vehicles or anyone else on the road ⇒  
.
WARNING  
Driving with worn brake pads or a malfunctioning brake system can result in accidents and serious injuries.  
If you suspect that the brake pads are worn or the brake system is malfunctioning, immediately find a suitably qualified professional and have the brake  
pads checked and worn brake pads replaced. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
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Facility.  
WARNING  
New brake pads have not achieved the optimum braking efficiency yet.  
Up to the first approx. 200 to 300 km (approx. 100 to 200 miles), new brake pads do not yet have their full braking efficiency and first need to be “worn  
in”. You can make up for the reduced braking efficiency by pressing the brake pedal harder.  
To reduce the risk of accidents, serious injuries, and loss of vehicle control, drive with extra caution when the brake pads are new.  
During the break-in period for new brake pads, do not drive too close to other vehicles and avoid driving situations that place a heavy load on the brakes.  
WARNING  
Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, increase braking distance and possibly lead to a total  
brake system malfunction.  
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.  
WARNING  
Overheated brakes reduces the braking efficiency and increase the braking distance considerably.  
When driving downhill, a lot of force is placed on the brakes and they become hot quickly.  
Before driving on a long stretch of road with a steep gradient, reduce your speed by shifting down to a lower gear with a manual transmission or in  
tiptronic mode of the automatic transmission. This utilizes the engine braking efficiency and reduces the load on the brakes.  
Aftermarket or damaged front spoilers can affect the air supply to the brakes and cause them to overheat.  
WARNING  
Wet, icy, or salt-covered brakes will take longer to brake and increase the braking distance.  
Test the brakes carefully.  
Always press the brake pedal carefully several times to dry the brakes and clear the ice and salt from them, as long as the visibility, weather, road, and  
traffic conditions permit.  
If you are having the front brake pads checked, the rear brake pads should be checked at the same time. Regularly check the thickness of the brake pads  
visually by inspecting them through the openings in the wheel rims or from underneath the vehicle. If necessary, remove the wheels so that the brake pads can be  
inspected. For further information, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Driving a loaded vehicle  
Heed the following for good vehicle handling when the vehicle is loaded:  
Stow all cargo securely ⇒ Transporting.  
Accelerate with extra care and caution.  
Avoid sudden braking and driving maneuvers.  
Brake earlier than usual.  
If necessary, read and heed the information about roof racks ⇒ Roof rack.  
If necessary, note the information about driving with a trailer ⇒ Trailer towing.  
WARNING  
Sliding loads can considerably impair the driving stability and safety of your vehicle, increase the braking distance when you brake hard or perform an  
emergency stop, and thus increase the risk of accidents and serious injury.  
Correctly secure the load to prevent it from sliding.  
Use suitable tie-downs or securing straps on heavy objects.  
Engage the rear seat backrests and, if necessary, the adjustable rear seats securely.  
Driving with an open trunk lid  
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Driving with an open trunk lid can be especially dangerous. Secure all objects and the open trunk lid correctly and take sufficient precautions to reduce the amount  
of poisonous exhaust that enters the vehicle.  
WARNING  
Driving with the trunk lid unlocked or open may cause serious injuries.  
Always drive with the trunk lid closed.  
Store all objects securely in the luggage compartment. Loose objects can fall out of the trunk and injure other road users.  
Always drive carefully and anticipate upcoming traffic situations.  
Avoid abrupt or sudden driving and braking maneuvers because the open trunk lid can move in an uncontrolled manner.  
Mark objects sticking out of the luggage compartment so they will be visible to others on the road. Follow the legal regulations here.  
If objects must stick out of the luggage compartment, never use the trunk lid to “clamp” or “secure” objects.  
If there is a roof rack with cargo on the trunk lid, always remove it before driving with an open trunk lid.  
WARNING  
Poisonous exhaust fumes may leak into the vehicle interior if the trunk lid is open. This can lead to a loss of consciousness, carbon monoxide poisoning,  
accidents, and serious injuries.  
To prevent poisonous exhaust from entering the vehicle, always drive with the trunk lid closed.  
If you absolutely must drive with the trunk lid open, take the following precautions to reduce the risk of poisonous exhaust fumes entering the vehicle  
interior:  
Close all windows.  
Close the power sunroof.  
Switch off recirculation mode.  
Open all the air vents in the instrument panel.  
Switch the blower to the highest blower level.  
NOTICE  
Opening the trunk lid changes the height and possibly the length of the vehicle.  
Driving through water on roads  
Note the following to reduce the risk of vehicle damage when driving through water, for example on flooded roads:  
The water must not be any higher than the bottom of the vehicle body ⇒  
Do not driver faster than walking speeds.  
.
Never stop the vehicle, drive in reverse, or stop the engine in water.  
Oncoming vehicles create waves that can raise the water level for your vehicle enough that it is not safe to drive through.  
Always manually deactivate the start-stop system when driving through water ⇒ Start/Stop system.  
WARNING  
When driving through water, mud, slush, etc., the braking effect may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can  
extend the braking distance.  
Perform careful braking maneuvers to dry and remove ice from the brakes. Do not endanger road users or disregard legal regulations when doing so.  
Avoid abrupt and sudden braking maneuvers directly after driving through water.  
NOTICE  
Driving through water can greatly damage parts of the vehicle, e.g. electrical equipment.  
Never drive through salt water because salt can cause corrosion. Immediately clean any vehicle components that come into contact with salt water using  
fresh water.  
Breaking in the engine  
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A new engine needs to be broken in  
during the first 1500 km (approx.  
1000 miles). All moving parts should be  
able to work together. During the first  
few hours of operation, the engine has  
a higher internal friction than it will  
later.  
Up to 1000 km (approx. 600 miles)  
Do not accelerate fully.  
Do not use more than two thirds of the maximum engine RPM.  
Do not drive with a trailer.  
Between 1000 and 1500 km (approx. 600 to 1000 miles)  
1. Increase the speed and engine RPM gradually.  
The driving style during the first 1500 km (approx. 1000 miles) also affects the engine's quality. Even after that – especially when the engine is cold – the engine  
should be driven at moderate engine speeds to reduce engine wear and increase the possible mileage.  
New tires and brake pads must be carefully broken in.  
NOTICE  
Do not drive at an insufficient engine speed. Always downshift if the engine stops running “smoothly”.  
If the new engine is broken in gently, its service life is increased while, at the same time, reducing engine oil consumption.  
Operating the vehicle in different countries and continents  
Approval regulations  
The vehicle was manufactured by the factory for a specific country and meets those approval regulations that were valid at the time of vehicle manufacture.  
If the vehicle will be used temporarily or for a brief period in another country, then read and observe the following information.  
Safety standards and regulations  
Some countries have special safety standards and regulations that differ from the vehicle configuration. Volkswagen recommends obtaining information about legal  
regulations from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.  
Selling in other countries  
If the vehicle is sold in another country or will be used for an extended period in another country, then the applicable legal regulations in that country must be  
observed.  
Certain equipment may need to be installed or removed and functions may need to be deactivated. The scope and types of service may also be affected. This  
particularly applies if the vehicle is being operated for an extended period in a different climate region.  
Functions of the Infotainment system  
Due to the many different frequency bands around the world, the Infotainment system installed at the factory may not function in other countries.  
NOTICE  
Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufficient service, or not using Volkswagen Genuine parts.  
Volkswagen is not responsible if the vehicle does not meet all of the applicable legal requirements in other countries and continents.  
Troubleshooting  
Brake system malfunction  
The red warning light turns on. A message may also be displayed.  
1.  
Do not continue driving! Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
Brake pad wear indicator  
The red warning light turns on or flashes.  
The front brake pads are worn.  
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends  
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contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
2. Have all brake pads inspected and replaced, if necessary.  
Unusual noises when braking  
If there are sustained scraping or squeaking noises when braking, that is a sign of worn brake pads on the front or rear axle.  
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
2. Have all brake pads inspected and replaced, if necessary.  
If the vehicle's braking performance changes  
If the brake pads are worn or if you notice that your vehicle does not brake as usual, e.g. the braking distance suddenly increases:  
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
2. Have all brake pads inspected and replaced, if necessary.  
Starting and stopping the engine  
Starter button  
Fig. 95 In the lower area of the center console: starter button for starting the engine.  
The starter button replaces the ignition  
lock (Press & Drive).  
Vehicles with an automatic transmission: Start the engine with the starter button (Press & Drive) and by pressing the brake pedal.  
The vehicle can only be activated when there is a valid vehicle key inside the vehicle.  
Depending on the model, the starter button blinks to indicate readiness for use.  
The electronic steering column lock is activated when you leave the vehicle by opening the driver's door when the ignition is switched off ⇒ Steering information.  
Switching the ignition on or off  
1. Vehicles with an automatic transmission: Press the starter button once without pressing the brake pedal  
⇒
.
Automatic ignition switch off  
If the vehicle recognizes that the driver is absent when the engine is actively stopped, the ignition is automatically switched off after a certain amount of time. If the  
low beam headlights were switched on at this time, the parking light remains on for around 30 minutes. The parking light can be switched off either by locking the  
vehicle or manually.  
Engine restart function  
If no valid vehicle key is detected inside the vehicle after stopping the engine, it can be started again within approximately five seconds. A message about this will b  
shown in the instrument cluster display.  
Once this time has elapsed, the vehicle can no longer be started without a valid vehicle key inside the vehicle.  
WARNING  
Unintentional vehicle movements can cause serious injuries.  
Do not press the brake or clutch pedal when switching on the ignition or the engine will start immediately.  
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WARNING  
Careless or unintended use of the vehicle key can cause crashes and serious injuries.  
Always switch off the engine and take all vehicle keys with you when you leave the vehicle. Children or unauthorized people could lock the vehicle, start  
the engine, or switch the ignition on and activate electrical equipment, such as the power windows, which could lead to serious injuries.  
Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked. In an emergency, they will not be able to leave  
the vehicle unassisted or care for themselves. For example, depending on the season, the temperature inside the vehicle could become very high or low,  
which can lead to serious injuries, illness or death, especially for very young children.  
Never start the engine or let it run in unventilated or enclosed spaces. Among other substances, engine exhaust contains carbon monoxide, an odorless  
and colorless poisonous gas. Carbon monoxide can cause loss of consciousness and death.  
Always switch the ignition off manually before leaving the vehicle and note any messages in the instrument cluster display.  
The vehicle being stationary for long periods with the ignition switched on can cause the 12 V vehicle battery to drain and then it will not be possible to start the  
engine.  
Starting the engine  
Starting the engine  
1. Switch the ignition on.  
2. Press and hold the brake pedal until the electronic parking brake is switched off.  
3. Vehicles with an automatic transmission: Move the selector lever to the position or engage the parking lock.  
4. Vehicles with starter button: Press and hold the starter button ⇒ Starter button and do not press the accelerator pedal. For the engine to start, a valid vehicle  
key must be inside the vehicle and the brake must be pressed. Release the starter button once the engine starts.  
5. If the engine does not start, stop the starting procedure and try again after approximately one minute.  
6. Vehicles with starter button: If the vehicle was locked with the vehicle key, the starter button will be deactivated. If you are in the vehicle and you need to start th  
engine, first unlock the vehicle or perform an emergency start.  
WARNING  
The risk of serious injuries can be reduced when the engine is running or when starting the engine.  
Never start the engine or let it run in unventilated or enclosed spaces. Among other substances, engine exhaust contains carbon monoxide, an odorless  
and colorless poisonous gas. Carbon monoxide can cause loss of consciousness and death.  
Never start the engine or let it run if oil, fuel, or other highly flammable operating materials are under the vehicle, near the vehicle, or dripping from the  
vehicle, for example as a result of damage.  
Never leave the vehicle unattended when the engine is running, especially if a gear is engaged. The vehicle could move suddenly or perform an unusual  
action, increasing the risk of damage, fires, and serious injuries.  
Never use a start booster. A start booster can explode and cause sudden engine revving.  
NOTICE  
The starter or engine can be damaged if you try to restart the engine while driving or immediately after switching it off.  
NOTICE  
Avoid high engine speeds, full acceleration and heavy engine loads when the engine is cold.  
NOTICE  
At high altitudes, the air density is lower, which can make it more difficult to start the engine.  
NOTICE  
Do not tow-start or push-start the vehicle. Uncombusted fuel can damage the catalytic converter.  
NOTICE  
If the engine does not start, e.g. the fuel tank is empty, never use the starter with a gear engaged to drive or to attempt a tow-start. The starter can be damaged.  
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If necessary, refill with fuel as per or use jump-start.  
If the engine does not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Do not let the engine run to warm up while the vehicle is parked. Begin driving as soon as there is enough visibility through the windows. This allows the engine  
to reach its operating temperature sooner and reduces the emissions.  
Electrical equipment with increased power draw switches off temporarily when the engine is started.  
If there is no vehicle key in the vehicle or the key is not detected, a message will appear in the instrument cluster display. This can occur if another signal  
interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.  
For example, if the vehicle key button cell battery is weak or drained, the engine cannot be started with the starter button. Perform an emergency start.  
After starting, operating noises may be temporarily higher than usual while the engine is cold. This is normal and not a cause for concern.  
Stopping the engine  
1. Bringing the vehicle to a stop ⇒  
.
2. Park the vehicle.  
3. Vehicles with starter button: Press the starter button briefly. If the the engine cannot be turned off, use the emergency stop function.  
4. Pay attention to the messages in the instrument cluster.  
Exit warning  
When the driver door is opened, a warning chime sounds and warning notifications appear in the instrument cluster display to warn you that you are exiting a  
vehicle that can roll.  
WARNING  
Never turn the engine off when the vehicle is in motion. That can result in loss of control of the vehicle, accidents, and serious injuries.  
The airbags and safety belt pretensioners will not function.  
Braking support will not work. You must apply more pressure on the brake pedal to stop.  
Power steering will not work. You must use more force to steer.  
Vehicles with starter button: When the ignition is switched off, the steering column lock could engage and you would not be able to steer the vehicle.  
WARNING  
Exhaust system components will become very hot. This can result in fires and serious injuries.  
Never park the vehicle in such a way that exhaust system components come into contact with flammable materials under the vehicle, for example shrubs,  
leaves, dry grass, spilled fuel, etc.  
Never use additional undercoating or corrosion protection for exhaust pipes, catalytic converters, heat shields, or particulate filters.  
NOTICE  
The engine can overheat after turning it off if the vehicle is driven with a high engine load for a long period of time.  
Let the engine run in neutral for approximately two minutes before turning it off to reduce the risk of engine damage.  
After the engine has been switched off, the radiator fan in the engine compartment can keep running for a few more minutes. The radiator fan will turn off  
automatically.  
Remote start function  
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Fig. 96 Vehicle key with remote start relay function.  
Button to lock the vehicle.  
Button for remote start relay function.  
With the remote start relay function, the  
engine can be started remotely, in order  
to heat or cool the vehicle interior before  
the start of a journey.  
Starting the remote start relay function  
You must press the following buttons on the vehicle key within five seconds to start the engine using the remote start relay function  
⇒
:
1. Press the  
button once fig. 96.  
All turn signals will flash.  
2. Press the  
button twice fig. 96.  
All turn signals will flash. During remote start, the parking light turns on.  
If the remote start relay process is not actively canceled by the driver or automatically canceled, the engine will run for around 10 minutes.  
A maximum of two remote starts can be performed in a row, even if one or both remote starts have been interrupted within the 10 minute period.  
1. In order to carry out two more remote starts, switch the ignition on and off once.  
Ending the remote start relay  
1. Press the  
button on the remote control vehicle key to switch off the engine fig. 96.  
Driving after a remote start relay  
If the engine has been started using the remote start relay function, the vehicle cannot be driven. To transition to being able to drive:  
1. Vehicles with starter button: Press the brake pedal and the starter button.  
The engine continues to run during this process.  
Remote start relay conditions  
The following conditions must be fulfilled simultaneously in order for the vehicle interior to be heated or cooled by the remote start relay function:  
The vehicle is fully ready to drive.  
The vehicle does not move.  
Sufficient fuel is available and the indicator light  
The parking lock is engaged.  
did not light up before the vehicle was parked.  
All doors, the hood and the trunk lid are fully closed and locked.  
The anti-theft alarm system has not triggered the alarm.  
The panic alarm is not activated.  
The emergency flashers are switched off.  
Two remote starts have not yet been carried out in direct succession.  
Settings for automatic air conditioning with remote start relay  
Climatronic: After the engine is started, the air conditioner automatically regulates the temperature of the vehicle interior to approx. +22 °C (approx. +72 °F) if it is in  
automatic mode  
.
The following heating, ventilation and cooling system settings are automatically applied in the case of a remote start relay, depending on the vehicle equipment:  
Active at outside temperatures above approx. +20 °C (approx. +68 °F)  
Front seat ventilation, level 2.  
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Active at outside temperatures below approx. +15 °C (approx. +59 °F)  
Front seat heating, level 2.  
Active at outside temperatures below approx. +20 °C (approx. +68 °F)  
Exterior mirror heating.  
Active at temperatures below approx. +4 °C (approx. +39 °F)  
Heated spray jets for windscreen washer system.  
Heated windshield wiper parks.  
Rear window defroster.  
If the engine has been started using the remote start relay function, the settings can be changed via the air conditioning system controls and the buttons for the  
windshield and rear window defroster, seat heating or ventilation, depending on vehicle equipment.  
Personal settings will be replaced by the automatic air conditioning settings the next time the vehicle is started using remote start relay.  
1. To change the automatic air conditioning settings, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
WARNING  
Careless or unintended use of the remote start relay function can cause serious injuries.  
Never start the engine in an enclosed space, e.g. in a garage. The exhaust can cause fatal poisoning and result in death through suffocation.  
Only use the remote start relay function when no-one is in the vehicle and immediately before you intend to drive the vehicle.  
Never start the engine if children or animals are in the vehicle. When the engine is running, the electrical seats may be used and can cause serious  
injuries.  
Never start the engine if the vehicle is covered with a protective cover. Hot vehicle components and exhaust can set the protective cover on fire and  
cause serious injuries.  
Never start the engine close to flammable or explosive materials. The exhaust could ignite the materials. This could cause a fire and serious injuries.  
Never start the engine if the vehicle is out of visual range.  
Never start the engine if the warning light  
is turned on or blinking.  
Using the remote start relay function may increase fuel consumption and discharge the 12-volt vehicle battery.  
The use of the remote start relay function may be regulated or prohibited regionally in some countries. Always observe legal and local regulations relating to  
the use of the remote start relay function!  
During an active remote start relay, some vehicle functions are deactivated, e.g. the low beam headlight and the windshield wipers.  
Electronic immobilizer  
The immobilizer helps prevent the engine from being started and the vehicle from being moved with an unauthorized vehicle key.  
For vehicles with a starter button: There is a chip in the vehicle key. It is used to automatically deactivate the electronic immobilizer when there is a valid remote  
control vehicle key in the vehicle interior.  
For vehicles with a starter button: The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle.  
The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Only using Volkswagen Genuine vehicle keys will ensure that your vehicle operates correctly.  
Troubleshooting  
135  
Fig. 97 On the right side of the steering column: emergency start function.  
Engine control malfunction  
The yellow indicator light turns on.  
Engine control is malfunctioning.  
1. Pay attention to any text shown in the Volkswagen Digital Cockpit display.  
2. Have the engine checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Engine control malfunction  
The indicator light comes on in the Volkswagen Digital Cockpit.  
The yellow indicator light turns on.  
The driving performance of the vehicle is limited.  
The driving performance has been limited to prevent the engine control components from overheating.  
A corresponding indicator may appear in the instrument cluster display.  
It is possible to continue driving with reduced driving performance.  
The driving performance limitation is removed in the following scenarios:  
The engine control components are no longer within a critical temperature range.  
Engine speed limited  
The yellow indicator light turns on.  
The engine speed has been limited to reduce the risk of the engine overheating.  
The instrument cluster display shows the engine speed.  
The engine speed limitation is removed in the following scenarios:  
The engine is no longer within a critical temperature range.  
The driver’s foot is removed from the accelerator pedal.  
together with  
Engine speed limitation due to engine control malfunction  
The yellow indicator lights turn on.  
The engine speed limitation is triggered by an engine control malfunction.  
1. Make sure the displayed RPM is not exceeded.  
2. Have the engine checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Valid vehicle key cannot be detected  
A corresponding indicator appears in the instrument cluster display.  
136  
If the vehicle key has a weak or drained button cell battery, the vehicle key may not be able to be detected.  
An emergency start must be performed:  
1. Press and hold the brake pedal.  
2. Hold the vehicle key on the right side of the steering column trim panel immediately after pressing the starter button fig. 97.  
The ignition will switch on automatically and the engine may start.  
The engine cannot be turned off  
The engine cannot be turned off when the starter button is pressed briefly.  
An emergency stop must be performed:  
1. Press the starter button twice within several seconds or press and hold one time.  
The engine will stop automatically ⇒ Starter button.  
The engine cannot be started  
If an unauthorized vehicle key is used or the system is malfunctioning, a corresponding indicator appears in the instrument cluster display.  
1. Use an authorized vehicle key.  
2. If the malfunction persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The engine cannot be started  
The engine cannot be started by briefly pressing the starter button while activating the brake pedal or the clutch pedal.  
There is a malfunction in the start system.  
1. Press the starter button until the engine starts.  
2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
The engine cannot be started remotely  
If at least one of the following conditions are met, the engine remote start function does not start or the engine switches off when it was running:  
The vehicle is unlocked.  
The hood or the trunk lid is opened.  
The selector lever is not in position ⇒ Automatic transmission: selecting the selector lever position.  
The brake or accelerator pedal is pressed.  
During the remote start the fuel level sinks to the reserve amount.  
If the 12-volt vehicle battery is too weak or discharged.  
The switch for the hazard warning lights is pressed.  
Ensure that the necessary conditions are met and then restart the engine if necessary.  
Start/Stop system  
Start-stop system  
The start-stop system automatically  
switches the engine off when you stop  
and when the vehicle is stationary. The  
engine starts again automatically when  
needed.  
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Fig. 98 In the lower section of the center console: Button for the start-stop system.  
Switching on the start-stop system  
The function is automatically activated every time the ignition is switched on. Information about the current status is shown in the instrument cluster display.  
Further information about start/stop mode can be found in the Infotainment system by pressing the  
Vehicle status function keys.  
button or function key and the Vehicle , Selection ,  
Indicator lights  
When indicator light  
When indicator light  
comes on, the start-stop system is available and the automatic engine stop is active.  
comes on, the start-stop system is not available or the start-stop system has automatically started the engine  
⇒
.
The start-stop system status can be displayed in the instrument cluster display.  
Automatically deactivating and activating the start-stop system  
1. Press and hold the brake pedal to stop the vehicle.  
The engine turns off shortly before the vehicle becomes stationary.  
2. To restart the engine, take your foot off the brake pedal or press the accelerator pedal.  
Important conditions for automatic engine switch off  
The driver is wearing their safety belt.  
The driver door is closed.  
The hood is closed.  
A minimum engine temperature has been reached.  
The vehicle interior temperature is within the preset temperature value and air humidity is not too high.  
The air conditioner's defrost function is not switched on.  
The charge level of the 12-volt vehicle battery is sufficient.  
The temperature of the 12-volt vehicle battery is neither too low or too high.  
The vehicle is not on a large uphill or downhill gradient.  
The steering wheel is not significantly turned.  
Reverse gear is not engaged.  
Park Assist is not activated.  
The gear is not engaged.  
If the conditions for automatic engine switch-off are only achieved during a stationary phase, then the engine may also switch off at this point, e.g. if the defrost  
function is switched off.  
Conditions for automatic restart  
The engine can start automatically under the following conditions:  
If the vehicle interior heats up or cools down significantly.  
If the vehicle starts to move.  
If the electrical voltage in the 12-volt vehicle battery falls.  
If the steering wheel is moved.  
In principle the following applies: The engine always restarts automatically when required for the identified situation and vehicle.  
Conditions that make manual engine start necessary  
The engine must be started manually under the following conditions:  
The driver’s door is opened.  
The hood is opened.  
Manually deactivating and activating the start-stop system  
Manually deactivating the start-stop system:  
1. To manually deactivate the system, press the  
button on the center console.  
When the start-stop system is deactivated, the indicator light on the button comes on fig. 98.  
Manually activating the start-stop system:  
1. To activate the system manually, press the  
button in the center console again fig. 98.  
138  
Each time you press the  
button, the instrument cluster display indicates the status of the start-stop system.  
If the start-stop system has switched the engine off, it restarts as soon as the system is deactivated by pressing the  
button.  
WARNING  
Never switch off the engine while the vehicle is in motion. That can result in loss of control of the vehicle, accidents, and serious injuries.  
The airbags and safety belt pretensioners will not function.  
Braking support will not work. You must apply more pressure on the brake pedal to stop.  
Power steering will not work. You must use more force to steer.  
When you switch the ignition off, the steering column lock could engage and you would not be able to steer the vehicle.  
Always deactivate the start-stop system when working in the engine compartment.  
NOTICE  
If the start-stop system is used for a very long period of time at very high outside temperatures, this can damage the 12-volt vehicle battery.  
If the temperature is above approx. 38 °C (100 °F), the start-stop system may be automatically deactivated.  
In some cases you may need to restart the engine manually. Pay attention to the relevant message on the instrument cluster display.  
In the case of vehicles with  
Driving Mode Selection, if the driving mode is selected, then the start-stop system is automatically activated.  
Always manually deactivate the start-stop system when driving through water.  
Troubleshooting  
The engine does not start automatically  
1. Start the engine manually ⇒ Starting the engine.  
2. Manually deactivate the start-stop system ⇒ Start-stop system.  
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Automatic transmission  
Automatic transmission: selecting the selector lever position  
Fig. 99 Selector lever with lock button (arrow) on an automatic transmission.  
When the ignition is switched on, the selected gear is shown in the instrument cluster display.  
The drive gears are locked. Only select this gear when the vehicle is stationary.  
To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever.  
Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No power is transferred to the wheels  
139  
and the engine braking effect is not available.  
gear: normal program.  
The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the engine load, the personal driving style,  
and the driving speed.  
gear: sport program.  
The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power reserves. The shifting time depends on  
the engine load, the personal driving style, and the driving speed.  
To switch between gears and , tap the selector lever toward the rear  
The selector lever will always spring back to the selector lever position  
.
. This also applies when in the tiptronic shift gate ⇒ Shifting using tiptronic.  
Selector lever lock  
The selector lever lock prevents you from selecting a gear accidentally when in the  
or position, causing the vehicle to roll.  
To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the selector lever handle in the direction of the  
arrow fig. 99.  
When skipping past the position, for example by switching from reverse gear to  
, the selector lever is not locked. This makes it possible to free the vehicle  
when it is stuck by “rocking” it. If the lever remains in the position for more than approx. 1 second when the vehicle is traveling at a speed lower than approx.  
5 km/h (approx. 3 mph) and the brake pedal has not been pressed, the selector lever lock will engage ⇒  
.
WARNING  
Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to accidents and serious injuries.  
Never press the accelerator pedal when engaging a gear.  
If you release the brake pedal while the engine is running and a gear is engaged, the vehicle will start moving.  
Never shift to reverse gear while driving or engage the parking lock while driving.  
WARNING  
Unintentional vehicle movements can cause serious injuries.  
As the driver, never leave the driver seat when the engine is running and a gear is engaged. If you have to leave the vehicle while the engine is running,  
always set the electronic parking brake and move the selector lever to the position.  
When the engine is running and the  
and the vehicle will “creep”.  
or gear is engaged, hold the vehicle with the brake pedal. Even at idle speed, power is still being transmitted  
Never shift into reverse gear or engage the parking lock while the vehicle is moving.  
Never leave the vehicle in selector lever position . The vehicle will roll downhill regardless of whether the engine is running or not.  
NOTICE  
If the electronic parking brake is not switched on while the vehicle is stationary and the brake pedal is released while the parking lock  
may move forward or backward a few centimeters.  
is engaged, the vehicle  
If is engaged by mistake while driving, take your foot off the accelerator pedal. Wait until the engine is at idle speed in neutral before shifting into a drive  
gear.  
If the selector lever is left for a long period of time in any position other than in the parking lock  
when the engine is switched off, the 12 V vehicle battery wil  
drain.  
Shifting using tiptronic  
The tiptronic mode allows you to shift  
gears manually on an automatic  
transmission.  
140  
Fig. 100 Selector lever in tiptronic position (left-hand drive vehicle). The right-hand drive vehicle is a mirror image.  
Fig. 101 Steering wheel with shift paddles for Tiptronic.  
When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving  
situation.  
Using tiptronic with the selector lever  
1. Press the selector lever from the selector lever position  
to the right to the tiptronic position.  
2. Tap the selector lever forward or to the rear to upshift or downshift fig. 100.  
The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.  
Operating Tiptronic with the shift paddles  
1. Pull the right shift paddle toward the steering wheel to shift up fig. 101.  
2. Pull the left shift paddle toward the steering wheel to shift down.  
3. Pull the right shift paddle toward the steering wheel for about a second to leave the tiptronic program.  
The Tiptronic program ends automatically if you do not operate the shift paddles for some time and the selector lever is not in the Tiptronic gate.  
NOTICE  
When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.  
NOTICE  
When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.  
Driving with an automatic transmission  
The transmission shifts up and down  
automatically when in the forward  
driving gears.  
Driving on an incline  
141  
The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills  
in the neutral setting.  
1. Reduce your speed.  
2. Push the selector lever to the right out of the  
3. Tap the selector lever back to downshift.  
selector lever position and into the tiptronic shift gate.  
Or: Downshift using the shift paddles on the steering wheel.  
Stopping and starting to drive uphill  
The steeper the hill, the lower the gear that you should select.  
Auto Hold should be used when stopping or starting uphill when the engine is running.  
If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the vehicle from rolling away. Only release the  
brake pedal or the electronic parking brake once you start driving ⇒  
.
Coasting with a DSG® automated transmission  
When coasting, the vehicle's momentum is used to save fuel with predictive driving. The engine does not slow down the vehicle, so it can roll for a longer period.  
The function is only available in selector lever position and within a speed range of approx. 40 to 130 km/h (approx. 25 to 80 mph).  
If the brake is engaged while rolling, the engine remains switched off until the vehicle comes to a complete stop.  
When rolling without braking, the engine starts again automatically when the vehicle reaches “creeping pace”.  
The engine may restart automatically to ensure the engine restarts safely and there is a secure supply of electricity to the vehicle electrical system.  
Triggering the coasting feature  
1. In the driving mode selection, select the Eco driving mode.  
2. Take your foot off the accelerator. The engine is disengaged and in neutral. The vehicle is rolling without any engine braking effect.  
Interrupting coasting  
1. Press the brake pedal firmly.  
Or: Press the accelerator pedal or brake pedal briefly.  
Or: Pull a shift paddle towards the steering wheel.  
Or: Push the selector lever into the tiptronic position.  
Or: Change driving modes from Eco.  
Kick-down  
The kick-down function makes maximum acceleration possible in selector lever position  
or in the tiptronic position.  
When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM  
This utilizes the full acceleration power of the vehicle ⇒  
.
With kick-down, the automatic upshift to the next gear only occurs if the maximum predefined engine RPM is reached.  
For vehicles with driving mode selection, if the Eco driving mode is selected and the accelerator pedal is fully depressed past the pressure point, the engine power  
is controlled automatically so that the vehicle achieves maximum acceleration.  
Launch Control Program  
Depending on the vehicle equipment, vehicles with automatic transmission have a Launch Control Program. The Launch Control Program provides maximum  
acceleration from a standstill.  
1. Switch off ASR.  
2. Use your left foot to press down on the brake pedal and hold it.  
3. Move the selector lever to selector lever position  
in gear or to the tiptronic position.  
Or: on vehicles with Driving Mode Selection, select the Sport or Race driving mode.  
4. Use your right foot to press down on the accelerator pedal until an engine speed of approx. 3200 rpm is reached.  
5. Take your left foot off the brake ⇒  
. The vehicle starts with maximum acceleration.  
6. Switch ASR back on after acceleration!  
WARNING  
Fast acceleration can cause traction loss and sliding, especially on slippery roads. This could cause loss in vehicle control, accidents, and serious injuries.  
Always adapt your driving style to the flow of traffic.  
Only use the kick-down function or accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when other road users will not  
be endangered by the vehicle's acceleration and driving style.  
142  
Please note that the drive wheels can continue to spin and the vehicle can slide if the traction control system is switched off, especially if the road is  
slippery.  
Switch the traction control system back on after the acceleration.  
Only use the Launch Control Program when road and traffic conditions permit it.  
WARNING  
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long. Prolonged braking causes the brakes to overheat. This can  
considerably reduce braking performance, considerably increase braking distance and possibly lead to a total brake system malfunction.  
NOTICE  
If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away. This can cause the automatic  
transmission to overheat and can damage it.  
Never let the vehicle roll in the  
damage it.  
selector lever position, especially when the engine is stopped. The automatic transmission is not lubricated and this can  
Vehicles with the Launch Control Program: All vehicle components are put under intense strain when accelerating with the Launch Control Program. This  
can cause increased wear.  
NOTICE  
Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary. This increases wear.  
Troubleshooting  
Fig. 102 Manually release the Automatic Shift Lock (ASL) (variant 1).  
143  
Fig. 103 Manually release the Automatic Shift Lock (ASL) (variant 2).  
The engine is not starting  
The green indicator light turns on.  
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.  
1. Press the brake pedal to select a gear.  
Driving is restricted by the lock button  
The green indicator light blinks.  
The lock button in the selector lever is not engaged.  
1. Check if the lock button is locked.  
2. Lock the lock button into place if necessary.  
Driving is restricted by the selector lever lock  
The green indicator light blinks. A message is additionally displayed.  
In rare cases, the Automatic Shift Lock (ASL) may not lock in vehicles with a DSG ® automated transmission.  
The engine will then be disabled to prevent the vehicle from going into motion unintentionally.  
1. Press and release the brake pedal again.  
Transmission overheating  
The yellow indicator light turns on.  
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.  
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.  
1. At the next opportunity, stop and let the transmission cool down with the parking lock  
2. If the indicator light does not turn off, do not continue driving.  
engaged and the engine running ⇒  
.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely  
damaged.  
Transmission overheating  
The red warning light turns on.  
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.  
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.  
Do not continue driving!  
1. Let the transmission cool down with the parking lock engaged and the engine running ⇒  
.
2. If the warning light stays on, stop driving.  
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely  
144  
damaged.  
Selector lever lock emergency release  
If there is a loss of power, for example, the 12 V vehicle battery is drained and the vehicle should be towed, then the selector lever lock must be released manually.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
The emergency release is located under the shift gate cover.  
Remove the cover on the shift gate:  
1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.  
2. Switch the ignition off.  
3. Pull the cover near the selector lever boot upward carefully with the wires connected.  
4. Fold the cover upward over the selector lever.  
Depending on the equipment, there can be two different emergency releases for the Automatic Shift Lock (ASL):  
Manually release the selector lever lock:  
1. Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the direction of the arrow fig. 102 (detail drawing) and hold it  
this position (variant 1).  
Or: press the release lever in the direction of the arrow fig. 103 and hold it in this position (variant 2).  
2. Press the lock button forward into the selector lever handle and move the selector lever to the  
position.  
3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.  
WARNING  
Never release the parking lock once the electronic parking brake is switched off. Otherwise, the vehicle may start to move unexpectedly on inclines or hills,  
which could then lead to accidents and serious injuries.  
Emergency program  
®
If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG  
automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.  
With the DSG® automated transmission, it may no longer be possible to drive in reverse gear in some cases.  
In all cases, have the DSG ® automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle is not moving even when a drive gear is engaged  
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.  
1. Press the brake pedal and select the drive position again.  
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic  
Facility for assistance to have the system checked.  
NOTICE  
If you allow the vehicle to roll for a long period of time or at high speed with the engine off and the selector lever in the  
transmission will be damaged, e.g. in the case of towing.  
position, the DSG® automated  
NOTICE  
Immediately stop the vehicle safely or drive faster than approx. 20 km/h (approx. 12 mph) the first time the vehicle indicates that the transmission is  
overheating.  
Stop the vehicle safely and switch off the engine as soon as possible if the message and audible warning are repeating approximately every 10 seconds.  
Let the transmission cool down.  
Only continue driving when the audible warning stops to reduce the risk of damaging the transmission. As long as the transmission is overheated, avoid  
starting the vehicle and driving slowly, like at walking speeds.  
Driving on slopes  
Hill start assist  
Hill start assist helps when starting to  
drive uphill by actively holding the  
145  
vehicle in place.  
Functional requirements  
The following requirements must be met at the same time:  
The vehicle must be stationary and held with the brake pedal until you start driving.  
The engine must be running “evenly”.  
A gear or a position is engaged for driving uphill.  
To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving.  
The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds.  
When is it active?  
Hill Start Assist is immediately deactivated if one of the conditions specified below in is no longer met:  
The driver’s door is opened.  
If the engine is running “unevenly” or in the event of an engine fault.  
The engine is switched off or it stalls.  
The selector lever is in the neutral position  
.
CAUTION  
If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain circumstances.  
If this is the case, press the brake pedal or set the electronic parking brake immediately.  
Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy traffic and you would like to prevent the vehicle  
from rolling backwards when starting to drive.  
Downhill speed control  
Downhill speed control helps the driver  
when traveling on slopes.  
System function  
The DSG® automated transmission selects the optimum gear itself, depending on the present gradient and current speed. The selector lever must be in the  
selector lever position. Downhill speed control is not active in Tiptronic mode.  
As the downhill speed control can only downshift as far as third gear, you may need to switch to Tiptronic mode on very steep downhill stretches. In Tiptronic mode,  
manually shift into second or first gear to use the engine's braking efficiency and reduce the load on the brakes.  
While downhill speed control is active, the start-stop system is automatically deactivated.  
Automatically activating downhill speed control  
If the gradient is greater than approximately 6%.  
And: if the selector lever is in the  
selector lever position.  
In addition, if the cruise control system (CCS ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).  
Or: The brake is pressed.  
Additionally if the cruise control system is active: If the saved speed is exceeded.  
In addition, if Adaptive Cruise Control (AAC ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).  
Or: The brake is pressed.  
Additionally if Adaptive Cruise Control (ACC) is active: If the saved speed is exceeded.  
Downhill speed control deactivates automatically  
When the gradient decreases.  
If the transmission upshifts because the engine speed is greater than approximately 4500 rpm.  
Additionally if the cruise control system is active: if the saved speed can be maintained.  
Additionally if Adaptive Cruise Control (ACC) is active: if the saved speed can be maintained.  
WARNING  
The intelligent technology of downhill speed control cannot overcome the natural laws of physics and it can only operate within the limits of the system. Do not  
allow the increased convenience of the downhill speed control to tempt you into taking risks.  
146  
Unintentional vehicle movements can cause serious injuries.  
Downhill speed control is not a replacement for the driver's attention.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
Downhill speed control cannot hold the vehicle on the incline or brake sufficiently going downhill in every situation, for example if the ground is slippery or  
icy.  
WARNING  
Always be ready to brake. If this is not the case, accidents and injuries may result.  
Downhill speed control is merely a tool and cannot sufficiently brake the vehicle going downhill under every circumstance.  
The vehicle can go faster despite the downhill speed control.  
Steering  
Steering information  
To make it more difficult to steal the vehicle, the steering must always be locked before leaving the vehicle.  
Steering  
Power steering on an electromechanical steering system adjusts automatically based on the driving speed, the steering torque, and the steering angle of the  
wheels. Electromechanical power steering works only when the engine is running. The steering also works if the start-stop system engages and the engine  
switches off.  
If the power steering system is impaired or malfunctioning, a significantly greater amount of force than normal must be used to steer.  
On vehicles with Driving Mode Selection, power steering handling can be influenced by the selected driving mode.  
Electronic steering column lock  
1. Stop the vehicle.  
2. Depending on the vehicle equipment: Engage the parking lock  
3. Switch the ignition off and then open the driver's door.  
The steering column will be locked.  
.
If the steering column does not lock, first open the driver's door and then switch the ignition off. As long as the vehicle is unlocked, the steering column also stays  
unlocked.  
Countersteering assist  
The countersteering assist provides the driver with steering assistance in critical driving situations. Additional steering power supports the driver when  
countersteering ⇒  
.
Progressive steering  
Depending on the vehicle's equipment, the progressive steering can adapt the force of the steering movement to the driving situation. Progressive steering only  
works when the engine is running.  
In city traffic, less steering movement is needed for parking, maneuvering or for taking sharp bends.  
On highways or on expressways, progressive steering gives a sportier, direct steering experience and noticeable dynamics when driving along curved stretches, fo  
instance.  
WARNING  
If the power steering is not functioning, the steering wheel becomes stiff, making it much more difficult to steer. This can result in loss of control of the vehicle,  
accidents, serious injuries or death.  
Power steering works only when the engine is running.  
Never let the vehicle roll when the engine is stopped.  
Never switch off the ignition when the vehicle is in motion. The steering column lock could engage and you would not be able to steer the vehicle.  
WARNING  
The counter-steering assistance and the ESC help the driver steer the vehicle in critical driving situations. The driver must always steer the vehicle in every  
scenario. The vehicle is not steered by the countersteering assist.  
147  
NOTICE  
When the vehicle is being towed, switch on the ignition so that the turn signals, horn, windshield wipers, and the windshield washer system can be activated.  
Troubleshooting  
Steering malfunction  
The red warning light turns on or flashes.  
There is an electromechanical steering or electronic steering column lock malfunction.  
Do not continue driving!  
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
If the red warning light turns on, it may be difficult to move the steering wheel because the electromechanical steering system is malfunctioning.  
If the red warning light blinks, the steering column cannot unlock.  
Steering malfunction  
The yellow indicator light turns on or flashes.  
The steering is stiffer or more sensitive than usual.  
The indicator light comes on permanently:  
1. Restart the engine and drive the vehicle slowly for a short distance.  
2. If the indicator light stays on, contact a suitably qualified professional and have the system checked. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
The indicator light blinks:  
1. Turn the steering wheel back and forth slightly.  
2. Switch the ignition off and back on.  
3. Pay attention to the messages in the instrument cluster display.  
4. If the indicator light continues to flash after switching the ignition back on, do not continue driving. Contact an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance.  
Driving Mode Selection  
Introduction  
Via the driving modes, the driver can  
adapt various properties of vehicle  
systems to the current driving situation,  
the desired driving comfort, and for an  
economic driving style. The suspension,  
steering, drive, and the air conditioner  
are some of the vehicle systems that can  
be adjusted.  
Different driving modes are available depending on the vehicle equipment. The influence of vehicle systems on the individual driving modes depends on the vehicle  
equipment.  
Vehicles with adaptive chassis control (DCC)  
During the drive, the adaptive chassis control (DCC) adapts the suspension damping to the current ground and driving situation. The adaptive chassis control also  
incorporates the suspension tuning of the selected driving mode.  
Selecting the driving mode  
148  
Fig. 104 In the center armrest: Diving Mode Selection MODE button.  
The driving mode can be selected when the ignition is switched on and the vehicle is stationary or while driving.  
WARNING  
Selecting the driving mode while driving can distract you from traffic and increase the risk of accidents.  
Always drive attentively and responsibly.  
If you select a driving mode while driving, the vehicle systems, except for Drive, will be switched over to the new driving mode immediately.  
1. When the traffic situation allows it, briefly take your foot off the accelerator pedal to enable the newly selected driving mode to be applied to the Drive vehicle  
system as well.  
Selecting a driving mode via the MODE button  
1. Press  
fig. 104.  
2. To select driving modes, press  
again or tap the desired driving mode in the Infotainment system.  
If the Normal driving mode is selected, the LEDs in the MODE button will remain switched off, depending on the version.  
Displaying information about the driving mode  
1. To display additional information about the selected driving mode, tap in the Infotainment system.  
Selecting the Custom driving mode  
1. Press  
.
2. Select Custom in the Infotainment system.  
3. To open the Individual menu, tap Adjust.  
Driving mode properties  
The Eco driving mode switches the vehicle to fuel-efficient operation and supports the driver with an fuel-saving driving style. The transmission  
automatically shifts to E in the Eco driving mode.  
The Comfort driving mode provides a comfort-oriented vehicle setup and is suited for long trips, for  
example.  
The Comfort driving mode is only available in vehicles with DCC.  
The Normal driving mode shows the basic settings of the vehicle systems and offers a balanced calibration, for example for everyday use.  
The Sport  
driving mode gives the driver a sporty feel. If the Sport driving mode is selected, vehicles with an automatic transmission switch to S.  
With the Custom  
driving mode, you can adapt individual vehicle systems according to your preferences.  
Standard behavior of the driving mode and the vehicle systems  
The Normal driving mode represents the basic settings for the vehicle systems when the ignition is switched on.  
Behavior of the driving mode when switching the ignition off and on  
If you switch the ignition off and then on again, the previously selected driving mode remains selected.  
Behavior of the Drive vehicle system when the ignition is switched off and on  
The settings for the Drive vehicle system are reset to the Normal driving mode settings when you switch the ignition off and on again.  
149  
The other vehicle systems will retain their settings.  
You can change the Drive vehicle system back to the preferred driving mode.  
1. Select your desired driving mode again.  
Troubleshooting  
Adaptive chassis control malfunction  
The yellow indicator light turns on.  
The message Fault: Damper control may appear in the instrument cluster display.  
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The driving mode or the vehicle systems do not behave as expected  
1. Pay attention to the standard behavior of the driving mode and the vehicle systems ⇒ Standard behavior of the driving mode and the vehicle systems.  
150  

Related Topics

Messages about driving
Eco tips
Operating the vehicle in different countries and continents
Troubleshooting
Starting and stopping the engine
Start/Stop system
Automatic transmission
Driving with an automatic transmission
Driving on slopes
Steering
Driving Mode Selection

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