Get Driving -> Start/Stop system Guide for Volkswagen Arteon 4 Door First Generation (2017-2024)

If the vehicle key has a weak or drained button cell battery, the vehicle key may not be able to be detected.

An emergency start must be performed:

1. Press and hold the brake pedal.

2. Hold the vehicle key on the right side of the steering column trim panel immediately after pressing the starter button ﬁg. 97.

The ignition will switch on automatically and the engine may start.

The engine cannot be turned off

The engine cannot be turned off when the starter button is pressed brieﬂy.

An emergency stop must be performed:

1. Press the starter button twice within several seconds or press and hold one time.

The engine will stop automatically ⇒ Starter button.

The engine cannot be started

If an unauthorized vehicle key is used or the system is malfunctioning, a corresponding indicator appears in the instrument cluster display.

1. Use an authorized vehicle key.

2. If the malfunction persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The engine cannot be started

The engine cannot be started by brieﬂy pressing the starter button while activating the brake pedal or the clutch pedal.

There is a malfunction in the start system.

1. Press the starter button until the engine starts.

2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

The engine cannot be started remotely

If at least one of the following conditions are met, the engine remote start function does not start or the engine switches off when it was running:

The vehicle is unlocked.

The hood or the trunk lid is opened.

The selector lever is not in position ⇒ Automatic transmission: selecting the selector lever position.

The brake or accelerator pedal is pressed.

During the remote start the fuel level sinks to the reserve amount.

If the 12-volt vehicle battery is too weak or discharged.

The switch for the hazard warning lights is pressed.

Ensure that the necessary conditions are met and then restart the engine if necessary.

Start/Stop system

Start-stop system

The start-stop system automatically

switches the engine off when you stop

and when the vehicle is stationary. The

engine starts again automatically when

needed.

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Fig. 98 In the lower section of the center console: Button for the start-stop system.

Switching on the start-stop system

The function is automatically activated every time the ignition is switched on. Information about the current status is shown in the instrument cluster display.

Further information about start/stop mode can be found in the Infotainment system by pressing the

Vehicle status function keys.

button or function key and the Vehicle , Selection ,

Indicator lights

When indicator light

comes on, the start-stop system is available and the automatic engine stop is active.

comes on, the start-stop system is not available or the start-stop system has automatically started the engine

⇒

The start-stop system status can be displayed in the instrument cluster display.

Automatically deactivating and activating the start-stop system

1. Press and hold the brake pedal to stop the vehicle.

The engine turns off shortly before the vehicle becomes stationary.

2. To restart the engine, take your foot off the brake pedal or press the accelerator pedal.

Important conditions for automatic engine switch off

The driver is wearing their safety belt.

The driver door is closed.

The hood is closed.

A minimum engine temperature has been reached.

The vehicle interior temperature is within the preset temperature value and air humidity is not too high.

The air conditioner's defrost function is not switched on.

The charge level of the 12-volt vehicle battery is sufﬁcient.

The temperature of the 12-volt vehicle battery is neither too low or too high.

The vehicle is not on a large uphill or downhill gradient.

The steering wheel is not signiﬁcantly turned.

Reverse gear is not engaged.

Park Assist is not activated.

The gear is not engaged.

If the conditions for automatic engine switch-off are only achieved during a stationary phase, then the engine may also switch off at this point, e.g. if the defrost

function is switched off.

Conditions for automatic restart

The engine can start automatically under the following conditions:

If the vehicle interior heats up or cools down signiﬁcantly.

If the vehicle starts to move.

If the electrical voltage in the 12-volt vehicle battery falls.

If the steering wheel is moved.

In principle the following applies: The engine always restarts automatically when required for the identiﬁed situation and vehicle.

Conditions that make manual engine start necessary

The engine must be started manually under the following conditions:

The driver’s door is opened.

The hood is opened.

Manually deactivating and activating the start-stop system

Manually deactivating the start-stop system:

1. To manually deactivate the system, press the

button on the center console.

When the start-stop system is deactivated, the indicator light on the button comes on ﬁg. 98.

Manually activating the start-stop system:

1. To activate the system manually, press the

button in the center console again ﬁg. 98.

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Each time you press the

button, the instrument cluster display indicates the status of the start-stop system.

If the start-stop system has switched the engine off, it restarts as soon as the system is deactivated by pressing the

button.

WARNING

Never switch off the engine while the vehicle is in motion. That can result in loss of control of the vehicle, accidents, and serious injuries.

The airbags and safety belt pretensioners will not function.

Braking support will not work. You must apply more pressure on the brake pedal to stop.

Power steering will not work. You must use more force to steer.

When you switch the ignition off, the steering column lock could engage and you would not be able to steer the vehicle.

Always deactivate the start-stop system when working in the engine compartment.

NOTICE

If the start-stop system is used for a very long period of time at very high outside temperatures, this can damage the 12-volt vehicle battery.

If the temperature is above approx. 38 °C (100 °F), the start-stop system may be automatically deactivated.

In some cases you may need to restart the engine manually. Pay attention to the relevant message on the instrument cluster display.

In the case of vehicles with

Driving Mode Selection, if the driving mode is selected, then the start-stop system is automatically activated.

Always manually deactivate the start-stop system when driving through water.

Troubleshooting

The engine does not start automatically

1. Start the engine manually ⇒ Starting the engine.

2. Manually deactivate the start-stop system ⇒ Start-stop system.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Automatic transmission

Automatic transmission: selecting the selector lever position

Fig. 99 Selector lever with lock button (arrow) on an automatic transmission.

When the ignition is switched on, the selected gear is shown in the instrument cluster display.

The drive gears are locked. Only select this gear when the vehicle is stationary.

To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever.

Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No power is transferred to the wheels

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Driving -> Start/Stop system for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

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