Driving -> Driving with an automatic transmission for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

Fig. 100 Selector lever in tiptronic position (left-hand drive vehicle). The right-hand drive vehicle is a mirror image.  
Fig. 101 Steering wheel with shift paddles for Tiptronic.  
When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving  
situation.  
Using tiptronic with the selector lever  
1. Press the selector lever from the selector lever position  
to the right to the tiptronic position.  
2. Tap the selector lever forward or to the rear to upshift or downshift fig. 100.  
The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.  
Operating Tiptronic with the shift paddles  
1. Pull the right shift paddle toward the steering wheel to shift up fig. 101.  
2. Pull the left shift paddle toward the steering wheel to shift down.  
3. Pull the right shift paddle toward the steering wheel for about a second to leave the tiptronic program.  
The Tiptronic program ends automatically if you do not operate the shift paddles for some time and the selector lever is not in the Tiptronic gate.  
NOTICE  
When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.  
NOTICE  
When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.  
Driving with an automatic transmission  
The transmission shifts up and down  
automatically when in the forward  
driving gears.  
Driving on an incline  
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The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills  
in the neutral setting.  
1. Reduce your speed.  
2. Push the selector lever to the right out of the  
3. Tap the selector lever back to downshift.  
selector lever position and into the tiptronic shift gate.  
Or: Downshift using the shift paddles on the steering wheel.  
Stopping and starting to drive uphill  
The steeper the hill, the lower the gear that you should select.  
Auto Hold should be used when stopping or starting uphill when the engine is running.  
If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the vehicle from rolling away. Only release the  
brake pedal or the electronic parking brake once you start driving  
.
Coasting with a DSG® automated transmission  
When coasting, the vehicle's momentum is used to save fuel with predictive driving. The engine does not slow down the vehicle, so it can roll for a longer period.  
The function is only available in selector lever position and within a speed range of approx. 40 to 130 km/h (approx. 25 to 80 mph).  
If the brake is engaged while rolling, the engine remains switched off until the vehicle comes to a complete stop.  
When rolling without braking, the engine starts again automatically when the vehicle reaches “creeping pace”.  
The engine may restart automatically to ensure the engine restarts safely and there is a secure supply of electricity to the vehicle electrical system.  
Triggering the coasting feature  
1. In the driving mode selection, select the Eco driving mode.  
2. Take your foot off the accelerator. The engine is disengaged and in neutral. The vehicle is rolling without any engine braking effect.  
Interrupting coasting  
1. Press the brake pedal firmly.  
Or: Press the accelerator pedal or brake pedal briefly.  
Or: Pull a shift paddle towards the steering wheel.  
Or: Push the selector lever into the tiptronic position.  
Or: Change driving modes from Eco.  
Kick-down  
The kick-down function makes maximum acceleration possible in selector lever position  
or in the tiptronic position.  
When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM  
This utilizes the full acceleration power of the vehicle ⇒  
.
With kick-down, the automatic upshift to the next gear only occurs if the maximum predefined engine RPM is reached.  
For vehicles with driving mode selection, if the Eco driving mode is selected and the accelerator pedal is fully depressed past the pressure point, the engine power  
is controlled automatically so that the vehicle achieves maximum acceleration.  
Launch Control Program  
Depending on the vehicle equipment, vehicles with automatic transmission have a Launch Control Program. The Launch Control Program provides maximum  
acceleration from a standstill.  
1. Switch off ASR.  
2. Use your left foot to press down on the brake pedal and hold it.  
3. Move the selector lever to selector lever position  
in gear or to the tiptronic position.  
Or: on vehicles with Driving Mode Selection, select the Sport or Race driving mode.  
4. Use your right foot to press down on the accelerator pedal until an engine speed of approx. 3200 rpm is reached.  
5. Take your left foot off the brake ⇒  
. The vehicle starts with maximum acceleration.  
6. Switch ASR back on after acceleration!  
WARNING  
Fast acceleration can cause traction loss and sliding, especially on slippery roads. This could cause loss in vehicle control, accidents, and serious injuries.  
Always adapt your driving style to the flow of traffic.  
Only use the kick-down function or accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when other road users will not  
be endangered by the vehicle's acceleration and driving style.  
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Please note that the drive wheels can continue to spin and the vehicle can slide if the traction control system is switched off, especially if the road is  
slippery.  
Switch the traction control system back on after the acceleration.  
Only use the Launch Control Program when road and traffic conditions permit it.  
WARNING  
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long. Prolonged braking causes the brakes to overheat. This can  
considerably reduce braking performance, considerably increase braking distance and possibly lead to a total brake system malfunction.  
NOTICE  
If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away. This can cause the automatic  
transmission to overheat and can damage it.  
Never let the vehicle roll in the  
damage it.  
selector lever position, especially when the engine is stopped. The automatic transmission is not lubricated and this can  
Vehicles with the Launch Control Program: All vehicle components are put under intense strain when accelerating with the Launch Control Program. This  
can cause increased wear.  
NOTICE  
Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary. This increases wear.  
Troubleshooting  
Fig. 102 Manually release the Automatic Shift Lock (ASL) (variant 1).  
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Fig. 103 Manually release the Automatic Shift Lock (ASL) (variant 2).  
The engine is not starting  
The green indicator light turns on.  
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.  
1. Press the brake pedal to select a gear.  
Driving is restricted by the lock button  
The green indicator light blinks.  
The lock button in the selector lever is not engaged.  
1. Check if the lock button is locked.  
2. Lock the lock button into place if necessary.  
Driving is restricted by the selector lever lock  
The green indicator light blinks. A message is additionally displayed.  
In rare cases, the Automatic Shift Lock (ASL) may not lock in vehicles with a DSG ® automated transmission.  
The engine will then be disabled to prevent the vehicle from going into motion unintentionally.  
1. Press and release the brake pedal again.  
Transmission overheating  
The yellow indicator light turns on.  
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.  
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.  
1. At the next opportunity, stop and let the transmission cool down with the parking lock  
2. If the indicator light does not turn off, do not continue driving.  
engaged and the engine running ⇒  
.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely  
damaged.  
Transmission overheating  
The red warning light turns on.  
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.  
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.  
Do not continue driving!  
1. Let the transmission cool down with the parking lock engaged and the engine running ⇒  
.
2. If the warning light stays on, stop driving.  
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely  
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damaged.  
Selector lever lock emergency release  
If there is a loss of power, for example, the 12 V vehicle battery is drained and the vehicle should be towed, then the selector lever lock must be released manually.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
The emergency release is located under the shift gate cover.  
Remove the cover on the shift gate:  
1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.  
2. Switch the ignition off.  
3. Pull the cover near the selector lever boot upward carefully with the wires connected.  
4. Fold the cover upward over the selector lever.  
Depending on the equipment, there can be two different emergency releases for the Automatic Shift Lock (ASL):  
Manually release the selector lever lock:  
1. Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the direction of the arrow fig. 102 (detail drawing) and hold it  
this position (variant 1).  
Or: press the release lever in the direction of the arrow fig. 103 and hold it in this position (variant 2).  
2. Press the lock button forward into the selector lever handle and move the selector lever to the  
position.  
3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.  
WARNING  
Never release the parking lock once the electronic parking brake is switched off. Otherwise, the vehicle may start to move unexpectedly on inclines or hills,  
which could then lead to accidents and serious injuries.  
Emergency program  
®
If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG  
automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.  
With the DSG® automated transmission, it may no longer be possible to drive in reverse gear in some cases.  
In all cases, have the DSG ® automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle is not moving even when a drive gear is engaged  
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.  
1. Press the brake pedal and select the drive position again.  
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic  
Facility for assistance to have the system checked.  
NOTICE  
If you allow the vehicle to roll for a long period of time or at high speed with the engine off and the selector lever in the  
transmission will be damaged, e.g. in the case of towing.  
position, the DSG® automated  
NOTICE  
Immediately stop the vehicle safely or drive faster than approx. 20 km/h (approx. 12 mph) the first time the vehicle indicates that the transmission is  
overheating.  
Stop the vehicle safely and switch off the engine as soon as possible if the message and audible warning are repeating approximately every 10 seconds.  
Let the transmission cool down.  
Only continue driving when the audible warning stops to reduce the risk of damaging the transmission. As long as the transmission is overheated, avoid  
starting the vehicle and driving slowly, like at walking speeds.  
Driving on slopes  
Hill start assist  
Hill start assist helps when starting to  
drive uphill by actively holding the  
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