Get Driving -> Driving on slopes Guide for Volkswagen Arteon 4 Door First Generation (2017-2024)

damaged.

Selector lever lock emergency release

If there is a loss of power, for example, the 12 V vehicle battery is drained and the vehicle should be towed, then the selector lever lock must be released manually.

Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

The emergency release is located under the shift gate cover.

Remove the cover on the shift gate:

1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.

2. Switch the ignition off.

3. Pull the cover near the selector lever boot upward carefully with the wires connected.

4. Fold the cover upward over the selector lever.

Depending on the equipment, there can be two different emergency releases for the Automatic Shift Lock (ASL):

Manually release the selector lever lock:

1. Using the ﬂat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the direction of the arrow ﬁg. 102 (detail drawing) and hold it

this position (variant 1).

Or: press the release lever in the direction of the arrow ﬁg. 103 and hold it in this position (variant 2).

2. Press the lock button forward into the selector lever handle and move the selector lever to the

position.

3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.

WARNING

Never release the parking lock once the electronic parking brake is switched off. Otherwise, the vehicle may start to move unexpectedly on inclines or hills,

which could then lead to accidents and serious injuries.

Emergency program

If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG

automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.

With the DSG^®automated transmission, it may no longer be possible to drive in reverse gear in some cases.

In all cases, have the DSG ^®automated transmission checked immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Vehicle is not moving even when a drive gear is engaged

If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.

1. Press the brake pedal and select the drive position again.

2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic

Facility for assistance to have the system checked.

NOTICE

If you allow the vehicle to roll for a long period of time or at high speed with the engine off and the selector lever in the

transmission will be damaged, e.g. in the case of towing.

position, the DSG^®automated

NOTICE

Immediately stop the vehicle safely or drive faster than approx. 20 km/h (approx. 12 mph) the ﬁrst time the vehicle indicates that the transmission is

overheating.

Stop the vehicle safely and switch off the engine as soon as possible if the message and audible warning are repeating approximately every 10 seconds.

Let the transmission cool down.

Only continue driving when the audible warning stops to reduce the risk of damaging the transmission. As long as the transmission is overheated, avoid

starting the vehicle and driving slowly, like at walking speeds.

Driving on slopes

Hill start assist

Hill start assist helps when starting to

drive uphill by actively holding the

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vehicle in place.

Functional requirements

The following requirements must be met at the same time:

The vehicle must be stationary and held with the brake pedal until you start driving.

The engine must be running “evenly”.

A gear or a position is engaged for driving uphill.

To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving.

The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds.

When is it active?

Hill Start Assist is immediately deactivated if one of the conditions speciﬁed below in is no longer met:

The driver’s door is opened.

If the engine is running “unevenly” or in the event of an engine fault.

The engine is switched off or it stalls.

The selector lever is in the neutral position

CAUTION

If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain circumstances.

If this is the case, press the brake pedal or set the electronic parking brake immediately.

Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy trafﬁc and you would like to prevent the vehicle

from rolling backwards when starting to drive.

Downhill speed control

Downhill speed control helps the driver

when traveling on slopes.

System function

The DSG^®automated transmission selects the optimum gear itself, depending on the present gradient and current speed. The selector lever must be in the

selector lever position. Downhill speed control is not active in Tiptronic mode.

As the downhill speed control can only downshift as far as third gear, you may need to switch to Tiptronic mode on very steep downhill stretches. In Tiptronic mode,

manually shift into second or ﬁrst gear to use the engine's braking efﬁciency and reduce the load on the brakes.

While downhill speed control is active, the start-stop system is automatically deactivated.

Automatically activating downhill speed control

If the gradient is greater than approximately 6%.

And: if the selector lever is in the

selector lever position.

In addition, if the cruise control system (CCS ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).

Or: The brake is pressed.

Additionally if the cruise control system is active: If the saved speed is exceeded.

In addition, if Adaptive Cruise Control (AAC ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).

Or: The brake is pressed.

Additionally if Adaptive Cruise Control (ACC) is active: If the saved speed is exceeded.

Downhill speed control deactivates automatically

When the gradient decreases.

If the transmission upshifts because the engine speed is greater than approximately 4500 rpm.

Additionally if the cruise control system is active: if the saved speed can be maintained.

Additionally if Adaptive Cruise Control (ACC) is active: if the saved speed can be maintained.

WARNING

The intelligent technology of downhill speed control cannot overcome the natural laws of physics and it can only operate within the limits of the system. Do not

allow the increased convenience of the downhill speed control to tempt you into taking risks.

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Unintentional vehicle movements can cause serious injuries.

Downhill speed control is not a replacement for the driver's attention.

Always adapt your speed and driving style to the visibility, weather, road and trafﬁc conditions.

Downhill speed control cannot hold the vehicle on the incline or brake sufﬁciently going downhill in every situation, for example if the ground is slippery or

icy.

WARNING

Always be ready to brake. If this is not the case, accidents and injuries may result.

Downhill speed control is merely a tool and cannot sufﬁciently brake the vehicle going downhill under every circumstance.

The vehicle can go faster despite the downhill speed control.

Steering

Steering information

To make it more difﬁcult to steal the vehicle, the steering must always be locked before leaving the vehicle.

Steering

Power steering on an electromechanical steering system adjusts automatically based on the driving speed, the steering torque, and the steering angle of the

wheels. Electromechanical power steering works only when the engine is running. The steering also works if the start-stop system engages and the engine

switches off.

If the power steering system is impaired or malfunctioning, a signiﬁcantly greater amount of force than normal must be used to steer.

On vehicles with Driving Mode Selection, power steering handling can be inﬂuenced by the selected driving mode.

Electronic steering column lock

1. Stop the vehicle.

2. Depending on the vehicle equipment: Engage the parking lock

3. Switch the ignition off and then open the driver's door.

The steering column will be locked.

If the steering column does not lock, ﬁrst open the driver's door and then switch the ignition off. As long as the vehicle is unlocked, the steering column also stays

unlocked.

Countersteering assist

The countersteering assist provides the driver with steering assistance in critical driving situations. Additional steering power supports the driver when

countersteering ⇒

Progressive steering

Depending on the vehicle's equipment, the progressive steering can adapt the force of the steering movement to the driving situation. Progressive steering only

works when the engine is running.

In city trafﬁc, less steering movement is needed for parking, maneuvering or for taking sharp bends.

On highways or on expressways, progressive steering gives a sportier, direct steering experience and noticeable dynamics when driving along curved stretches, fo

instance.

WARNING

If the power steering is not functioning, the steering wheel becomes stiff, making it much more difﬁcult to steer. This can result in loss of control of the vehicle,

accidents, serious injuries or death.

Power steering works only when the engine is running.

Never let the vehicle roll when the engine is stopped.

Never switch off the ignition when the vehicle is in motion. The steering column lock could engage and you would not be able to steer the vehicle.

WARNING

The counter-steering assistance and the ESC help the driver steer the vehicle in critical driving situations. The driver must always steer the vehicle in every

scenario. The vehicle is not steered by the countersteering assist.

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