If a valid vehicle key is detected near the trunk lid, the sensor-controlled luggage compartment opener (Easy Open)
function may trigger unintentionally and open the trunk lid in some cases. If the trunk lid opens unintentionally, it may
cause injuries to people and/or damage to objects within the trunk lid’s range of motion.
After parking the vehicle, switch off the sensor-controlled luggage compartment opener (Easy Open) function via
the Infotainment system if you park close to obstacles, e.g. street lamps, posts and garage doors, or if you park in
an underground car park with a low ceiling.
Always make sure that no valid vehicle keys are left unattended near the trunk lid.
Always turn off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment
system before any and all maintenance and repair work is performed on the vehicle.
Always turn off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment
system before washing the vehicle.
Always switch off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment
system before mounting a bicycle rack or hitching a trailer ⇒
Introduction.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
If the automatic trunk lid will not open or close
1. Check if the trunk lid is being blocked by an object.
The trunk lid can be moved by hand. It is necessary to use more force when doing this.
If the trunk lid is operated too frequently within a short period of time, then the lid motor will automatically switch off to
reduce the risk of overheating. Until the lid motor has cooled down, the trunk lid can be opened and closed by hand using
extra force.
When in trailer mode, the power trunk lid can only be opened and closed at the trunk lid.
If the 12 V vehicle battery is disconnected or the fuse is malfunctioning, the trunk lid must be closed by hand.
If all turn signals flash four times
The vehicle key that was last used is still in the vehicle.
1. Remove the key and lock the vehicle.
If the manual trunk lid is difficult to move
The mechanism for opening the trunk lid may not always work automatically when the outside temperatures are around the
freezing point.
1. Guide the trunk lid farther upward by hand.
The Easy Open sensor function is not working
Easy Open only works when the ignition is switched off.
Clean the sensors in the rear bumper.
The trailer hitch is extended.
The vehicle was retrofitted with a trailer hitch.
Easy Open may be deactivated in heavy precipitation to reduce the risk of false activation.
Windows
106
English 