Get Driving Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

Fig. 1 In the footwell: Pedals in vehicles with a manual

gearbox.

Fig. 2 In the footwell: Pedals for vehicles with DSG dual

clutch gearbox.

1

2

3

Accelerator.

Brake pedal.

Vehicles with a manual gearbox:Clutch pedal

The operation and freedom of movement of all pedals must never be impaired by objects or floor mats.

Use only floor mats that leave the pedal area free and can be securely fastened in the footwell.

WARNING

Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the vehicle and increase

the risk of serious injury.

● Please ensure that all pedals can always be operated without any hindrance.

● The floor mats must always be properly secured in the footwell.

● No additional floor mats or other floor coverings should be placed over the fitted floor mat.

● Ensure that no objects can enter the driver footwell while the vehicle is in motion.

● If there are any objects in the footwell, remove them when the vehicle is parked.

NOTICE

The pedals must be freely operable at all times. For example, a larger brake pedal travel will be necessary in order to

stop the vehicle if a brake circuit fails. The brake pedal will have to be depressed further and harder than normal.

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Gear-change indicator

Fig. 1 On the display of the instrument cluster: Gear-

change indicator.

A

B

Currently selected gear.

Recommended gear.

Depending on the vehicle equipment, the instrument cluster display may indicate the gear which should be selected

to reduce fuel consumption while the vehicle is in motion → Fig. 1.

Vehicles with a dual clutch gearbox(DSG): The gearbox must be in the Tiptronic programme (→ Tiptronic).

No recommended gear is indicated if the most suitable gear is already selected. The currently selected gear is

displayed.

Information on “cleaning” the particulate filter

The engine management system recognises when the particulate filter is becoming saturated and supports

regeneration of the particulate filter by recommending the most suitable gear when driving. Compared with normal

driving, this may mean driving with an increased engine speed (→ Particulate filter).

CAUTION

The gear-change indicator is only designed to assist the driver and cannot replace the driver's own judgement.

● The driver has full responsibility for selecting the correct gear in all situations, e.g. when overtaking or when

driving up and down hills.

Driving in the correct gear can help to reduce fuel

consumption.

The gear-change indicator display goes out when the clutch is depressed in vehicles with a manual gearbox or

when the Tiptronic programme is deselected in vehicles with a DSG^®dual clutch gearbox.

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Economic driving style

Fig. 1 Fuel consumption in litres per 100 km at two

different outside temperatures.

Fuel consumption, environmental impact and wear of the engine, brakes and tyres can be reduced by adopting the

correct driving style. A few tips are provided below which will help you protect the environment and also save

money.

Think ahead when driving

The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye on the traffic can

help to avoid frequent acceleration and braking. Keeping a sufficient distance from the vehicle in front will help you

to think ahead when driving.

With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking effect, e.g. when

approaching traffic lights.

Vehicles with DSG dual clutch gearbox: If neither the accelerator nor brake pedal are pressed in selector lever position

D, the vehicle will roll (“coast”) almost without any energy consumption.

Save energy when changing gear

Changing up a gear early at engine speeds of 2,000 rpm can save energy. Do not drive gears to the limit and avoid

high revs.

Vehicles with a manual gearbox:change from first to second gear immediately after moving off.

Vehicles with DSG dual clutch gearbox: Accelerate slowly and avoid using the kickdown function.

Observe the gear-change indicator (→ Gear-change indicator).

Avoid driving at full throttle

Never make use of the vehicle’s top speed. The drag coefficient increases at excessively high speeds. This in turn

increases the force needed to move the vehicle.

Reduce idling

Pull away immediately with low engine speeds. If you are stopped for a long period, do not allow the engine to idle

but switch it off, e.g. when in a traffic jam or at a railway crossing.

In vehicles with an activated start/stop system, the engine can switch off automatically when the vehicle is stopping

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and when the vehicle is stationary .

Refuel moderately

A full fuel tank increases the weight of the vehicle. A fuel tank that is half to three quarters full is sufficient for urban

journeys in particular.

Avoid short journeys

A cold engine has very high fuel consumption. The optimum operating temperature is reached only after driving a

few kilometres. The fuel consumption is above average at very low ambient temperatures, e.g. in winter . Plan

journeys economically and combine short journeys.

Carry out regular maintenance

Regular maintenance is an essential prerequisite for economical driving and increases the service life of the vehicle.

Observe the tyre pressures

Low tyre pressures does not just mean greater wear, but also increases the rolling resistance of the tyres and thus the

fuel consumption. Use optimised rolling resistance tyres.

Adjust the tyre pressure according to the vehicle load. Observe the information on the tyre pressure sticker .

Observe the Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System .

Use low viscosity engine oils

Fully synthetic engine oils with low viscosity reduce frictional resistance in the engine and spread better and more

quickly, especially for cold starts.

Do not drive with unnecessary loads in the vehicle

You can reduce fuel consumption by clearing out the luggage compartment before setting off, for example by

removing empty drink crates or unused child seats.

In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and add-on parts such as

ski, bicycle or roof load carriers after use.

Save electrical energy

The alternator is driven by the engine and generates electrical power for convenience consumers such as the air

conditioning system, windscreen heating and ventilation. Saving electrical power is easy, e.g.:

—Open the windows and doors before driving at high outside temperatures and drive for a short distance with a

window open. Only then switch the air conditioning system on.

—Switch the convenience consumers off as soon as they have served their purpose.

WARNING

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

Inform yourself about other ways of protecting the environment.Think Blue. is the global Volkswagen

trademark for sustainability and environmental compatibility.

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Your Volkswagen Commercial Vehicles dealership will give you further information about correct

maintenance and about replacement parts which are especially energy-efficient, e.g. new tyres.

Information on the brakes

New brake padscannot generate the full braking effect during the first 200 to 300 km and must first be “run in”→

. However, you can compensate for the slightly reduced braking force by applying more pressure to the brake

pedal. During the run-in period, the braking distance is longer when the brakes are depressed fully or during

emergency braking than with that have been fully run in. In the run-in period, the brakes should not be depressed

fully and situations should be avoided that create a heavy load on the brakes, e.g. when driving up close to the vehicle

ahead.

The rate of wear of the brake pads depends to a great extent on the conditions under which the vehicle is operated

and the way in which the vehicle is driven. If the vehicle is used for regular urban trips or short journeys and is driven

with a sporty driving style, the brake pads must be regularly checked by a qualified workshop.

When driving withwet brakes, for example after driving through water, after heavy rainfall or after washing the

vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly iced up (in winter). The brakes

must be “dried” as quickly as possible by careful braking at higher speed. Make sure that no following vehicle and no

other road user is put at risk as a result of this action →

.

Any salt layer accumulating on the discs and padswill delay the braking effect and increase the braking distance. If

the brakes on the vehicle have not been applied for a long time on roads that have been gritted with salt, the layer of

salt must be reduced through careful braking →

.

Corrosion on the brake discs anddirt in the brake pads are facilitated through long periods of inactivity, low mileage

and low load levels. With inactivity or low use levels for the brake pads as well as corrosion, Volkswagen Commercial

Vehicles recommends that the brake discs and brake pads be cleaned by braking strongly several times from high

speed. Make sure that no following vehicle and no other road user is put at risk as a result of this action →

.

Brake servo

The electromechanical brake servo supports the driver’s foot pressure when the ignition is switched on, and boosts

the pressure applied to the brake pedal by the driver.

If the electromechanical brake servo is not functioning, the brake pedal will have to be depressed more forcefully as

the braking distance will be increased due to the lack of assistance for the brake system. →

.

WARNING

Driving with worn brake pads or with a faulty brake system can cause accidents and serious injuries.

● If you have reason to believe that the brakes are worn down or the brake system is faulty, go to a qualified

workshop immediately and have the brake system checked and have any worn brake pads replaced.

WARNING

New brake pads will not have the optimum braking effect when first fitted.

● New brake pads cannot generate the full braking effect during the first 300 km and must first be “run in”. A

reduced braking effect can be increased by applying more pressure to the brake pedal.

● You must drive particularly carefully when driving with new brake pads in order to reduce the risk of accidents,

serious injuries and loss of control of the vehicle.

● Never drive too close to other vehicles when running in new brake pads, and never create a driving situation that

will place a heavy load on the brakes.

WARNING

Overheated brakes reduce the braking effect and considerably increase the braking distance.

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● When driving downhill the brakes are placed under particular strain and become hot very quickly.

● Before driving down a long, steep gradient, reduce speed and change to a lower gear (with manual gearboxes or

in the Tiptronic programme if the vehicle has a dual clutch gearbox DSG^®). This will make use of the engine

braking effect and relieve the load on the brakes.

● Non-standard or damaged front spoilers could restrict the airflow to the brakes and cause them to overheat.

WARNING

Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking distances.

● Carefully apply the brakes to test them.

● Always dry brakes and clean off any coating of ice and salt with a few cautious applications of the brake when

visibility, weather, road and traffic conditions permit.

WARNING

Driving without the brake servo or with restricted brake servo function can considerably increase the braking

distance and cause accidents and serious injuries.

● Never switch the engine or ignition off while the vehicle is in motion.

● If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be depressed more

forcefully as the braking distance will be increased due to the lack of assistance for the brake system.

● Keep the footwell under the pedals clear so that the brake pedal can move freely.

If the front brake pads are tested, the rear brake pads should be tested at the same time. Regularly check the

thickness of the brake pads through the openings in the rims or from the underside of the vehicle. If

necessary, remove the wheels to carry out a comprehensive check. Volkswagen Commercial Vehicles

recommends using a Volkswagen Commercial Vehicles dealership for this purpose.

Driving a loaded vehicle

For good vehicle handling when driving a loaded vehicle, please observe the following:

—Securely stow all baggage and loads .

—Accelerate particularly cautiously and carefully.

—Avoid sudden braking and driving manoeuvres.

—Brake earlier than in normal driving.

—If necessary, refer to information about the roof load carrier .

—If applicable, observe the information about driving with a trailer .

WARNING

Moving loads can severely impair the vehicle's stability and driving safety which could cause accidents and severe

injuries.

● Secure objects properly to prevent them from sliding.

● Use suitable straps when securing heavy objects.

● Securely engage the rear backrests.

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Driving with the boot lid or wing doors open

Driving with an open boot lid or open wing doors is particularly dangerous. All objects and an open boot lid or open

wing doors must be secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust

fumes that could enter the vehicle.

Make sure you observe any legal requirements when driving with an open boot lid or open wing doors.

WARNING

Driving the vehicle with the boot lid or wing doors open or unlocked can cause serious injuries.

● Always drive with the boot lid and wing doors closed.

● Always stow all objects securely in the luggage compartment. Loose objects can fall out of the luggage

compartment and injure road users who are driving behind.

● Always drive carefully and ensure that you think ahead.

● Avoid any abrupt or sudden driving and braking manoeuvres as they can cause the open boot lid and wing doors

to move unpredictably.

● Any objects protruding from the luggage compartment must be marked to ensure that they are visible to other

road users. Comply with legal regulations.

● If items do protrude out of the luggage compartment, never use the boot lid or wing doors to jam or hold them in

position.

● If you have to drive the vehicle with the boot lid or wing doors open, remove any racks and loads from the boot lid

and wing doors.

WARNING

Poisonous exhaust fumes can get into the interior when the boot lid or wing doors are open. This can result in loss

of consciousness, carbon monoxide poisoning, serious injury and accidents.

● Always drive with the wing doors and boot lid closed to prevent toxic exhaust fumes entering the vehicle.

● If you have to drive with an open boot lid or open wing doors in exceptional circumstances, comply with the

following instructions to reduce the amount of toxic exhaust fumes entering the vehicle:

● Close all windows.

● Switch off the air recirculation mode of the heating and fresh air system or air conditioning system.

● Open all vents in the dash panel.

● Switch the blower for the heating and fresh air system or for the air conditioning system to the highest setting.

NOTICE

Opening the wing doors and boot lid changes the length and height of the vehicle.

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Driving through water on roads

Please follow these rules to help prevent damage to your vehicle when driving through water, for example if the road

is flooded:

—Check the depth of the water before driving through it. The water level must beno higher than the lower edge of

the vehicle body →

.

—Do not drive faster than walking speed.

—Never stop the vehicle, reverse or switch off the engine while in water.

—Oncoming vehicles will create waves that could increase the water level for your vehicle to such an extent that it is

not safe to drive through the water.

—Always deactivate the start/stop system manually when driving through water.

WARNING

After driving through water, mud, slush etc., the brakes may react slowly and the braking distance will be increased

as the brake discs and pads will be wet, or possibly iced up in winter.

● You can “dry and de-ice” the brakes by performing careful braking manoeuvres. Make sure that you do not

endanger any other road users or violate any legal requirements while doing this.

● Avoid abrupt and sudden braking manoeuvres directly after driving through water.

NOTICE

● If you drive through water, parts of the vehicle, such as the engine, gearbox, running gear and vehicle electrics,

could sustain severe damage.

● Never drive through salt water as salt can cause corrosion. Rinse all components that have been exposed to salt

water immediately with fresh water.

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Running in a new engine

Any new engine has to be run in during the first 1,500 kilometres. All moving parts should be given the time to get

used to running together. During the first few operating hours, the engine has higher internal friction than it does

later.

Up to 1,000 kilometres:

—Do not depress the accelerator fully.

—Do not drive the vehicle at more than 2/3 of the maximum engine speed.

—Do not drive with a trailer attached .

Between 1,000 and 1,500 kilometres:

—Gradually increase speed and engine speed.

The style of driving during the first 1,500 kilometres will also affect the engine quality. Even after this time – and

especially with a cold engine – drive the vehicle at moderate speeds in order to reduce engine wear and to increase

the mileage that the engine can cover.

Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running “smoothly”.

New tyres (→ Wheels and tyres) and brake pads (→ Information on the brakes) must be run in carefully.

If the new engine is run in gently, its service life will be increased and its engine oil consumption

reduced.

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Using the vehicle in other countries and continents

The vehicle has been manufactured specifically for a particular country and complies with the registration regulations

that applied in that country at the time of vehicle production.

If you want to use the vehicle abroad for a short period, all relevant information and instructions should be followed .

If the vehicle is going to be sold in another country or used in another country for an extended period, the legal

requirements applicable in that country must be observed.

In some cases, certain equipment will have to be fitted or removed and functions deactivated. The service scope and

service types could also be affected. This is particularly important if the vehicle is driven in another climate region for

a long period of time.

The factory-fitted Infotainment system may not work abroad because different frequency bands are used in different

countries.

NOTICE

● Volkswagen Commercial Vehicles is not responsible for any vehicle damage which is caused by low-quality fuel,

inadequate servicing work or lack of availability of Genuine Parts.

● Volkswagen Commercial Vehicles cannot be held responsible if the vehicle does not comply with or only partly

complies with the relevant legal requirements in other countries and continents.

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Troubleshooting

Brake system fault

The warning lamp lights up red.

A text message may also be displayed.

—Inform a qualified workshop and have the brake system checked.

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Ignition lock

When there is no vehicle key in the ignition lock, the steering column lock may be activated.

Fig. 1 Next to the steering wheel on the right: Positions of

the vehicle key in the ignition lock

Vehicle key positions → Fig. 1

0

1

2

Ignition switched off. The vehicle key can be removed.

Ignition switched on. The steering lock can be released.

Vehicles with a dual clutch gearbox(DSG): Press the brake pedal when the indicator lamp lights up green.

Start the engine. Release the vehicle key as soon as the engine starts. Once released, the vehicle key moves

1

back to position

.

Ignition switched on warning

If the ignition is switched on and the driver door is opened, an acoustic warning tone sounds.

The warning is a reminder that the ignition must be switched off before leaving the vehicle.

WARNING

Careless or unsupervised use of the vehicle key can lead to accidents or injuries.

● Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and electrical

equipment such as the window controls can be operated. This can cause serious injury.

● Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. They could

become trapped in the vehicle in an emergency and may not be able to get themselves to safety. For example,

locked vehicles may be subjected to very high or very low temperatures depending on the season. This can cause

serious injuries and illness or fatalities, especially among small children.

● Never remove the vehicle key from the ignition lock when the vehicle is in motion. The steering column lock may

be activated and you will no longer be able to steer the vehicle.

● The key bit of the vehicle key must be completely folded out and locked in position.

● Attach only light objects of up to 100 g to the vehicle key.

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Vehicles with a dual clutch gearbox(DSG): The vehicle key can only be removed from the ignition lock when the

parking lock P is engaged.

Starter button

Fig. 1 In the lower part of the centre console: Starter

button for starting the engine.

Vehicles with a manual gearbox:You start the engine by pressing the starter button with the clutch pedal depressed.

Vehicles with a dual clutch gearbox(DSG): You start the engine by pressing the starter button with the brake pedal

depressed.

The vehicle can be activated only if there is a valid vehicle key in the vehicle.

When leaving the vehicle, the electronic steering column lock will be activated when the ignition is switched off and

the driver door is opened (→ Steering).

Switching the ignition on and off

Press the starter button once without depressing the brake or clutch pedal→

.

Automatic ignition switch-off

Once the vehicle detects that the driver is absent when the engine stop is active, the ignition will switched off

automatically after a certain period of time. If the dipped beam headlights were switched on at the time, the side

lights will remain switched on for approximately 30 minutes. The side lights can be switched off manually or by

locking the vehicle (→ Central locking button) (→ Parking light).

Engine restart function

If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the engine can be

restarted within approximately 5 seconds. A corresponding message appears on the instrument cluster display.

After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.

WARNING

Unintentional vehicle movements can cause serious injury.

● Do not depress the brake or clutch pedal when the ignition is switched on as the engine will start immediately.

WARNING

Careless or unsupervised use of the vehicle key can lead to accidents or injuries.

● Always take all vehicle keys with you every time you leave the vehicle. Children or third parties could lock the

vehicle, start the engine, switch on the ignition or operate electrical equipment such as the electric windows.

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Before leaving the vehicle, always switch off the ignition manually and observe any information shown on the

instrument cluster display.

Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12-volt vehicle

battery so that the engine can no longer be started.

Starting the engine

Vehicles with ignition lock:

—Switch on the ignition (→ Ignition lock).

—Vehicles with a diesel engine: When the diesel engine is pre-heated, the indicator lamp lights up in the

instrument cluster.

—Depress and hold the brake pedal until the electronic parking brake has been switched off.

—Vehicles with a manual gearbox:Fully depress the clutch pedal until the engine has been started. Shift the gear

stick to a neutral position.

—Vehicles with a dual clutch gearbox(DSG): Engage the neutral position N or the parking lock P.

—turn the vehicle key further in the ignition lock – do not depress the accelerator.

—Release the vehicle key once the engine has started.

Vehicles with starter button:

—Press the starter button once. The ignition is switched on.

—Depress and hold the brake pedal until the electronic parking brake has been switched off.

—Vehicles with a manual gearbox:Fully depress the clutch pedal until the engine has been started. Shift the gear

stick to a neutral position.

— press the starter button (→ Starter button) without depressing the accelerator. There must be a valid vehicle key in

the vehicle before the engine can be started.

—Vehicles with a diesel engine: When the diesel engine is pre-heated, the indicator lamp lights up in the

instrument cluster.

—Release the starter button once the engine has started.

WARNING

The risk of serious injury can be reduced with the engine running or when starting the engine.

● Never start or run the engine in unventilated or closed rooms. The exhaust fumes contain carbon monoxide, an

odourless and colourless toxic gas. Carbon monoxide can cause people to lose consciousness. It can also cause

death.

● Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the vehicle, or are

leaking out of the vehicle, e.g. as the result of damage.

● Never leave the vehicle unattended with the engine running, particularly if a gear or position has been selected.

The vehicle could move suddenly or something unexpected may happen that may cause damage, fire and serious

injuries.

● Never use a start booster. Start boosters may explode and cause the engine to suddenly run at high revs.

WARNING

Unintentional vehicle movements can cause serious injury.

● Vehicles with starter button: Do not depress the brake or clutch pedal when the ignition is switched on as the

engine will start immediately.

WARNING

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Careless or unsupervised use of the vehicle key can lead to accidents or injuries.

● Always take all vehicle keys with you every time you leave the vehicle. Children or third parties could lock the

vehicle, start the engine, switch on the ignition or operate electrical equipment such as the electric windows.

NOTICE

● Vehicles with ignition lock: The starter and the engine can be damaged if you attempt to start the engine while

the vehicle is in motion or if the engine is started again immediately after it has been switched off.

● When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the engine.

● Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic converter.

NOTICE

Vehicles with ignition lock: If the engine does not start, never use the starter with a gear selected for driving or tow-

starting, e.g. when the fuel tank is empty. This could cause damage to the starter.

● Fill up with fuel if necessary or jump start .

● If the engine does not start, seek expert assistance.

Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as there is

good visibility through the windows. This helps the engine reach operating temperature faster and reduces

emissions.

Components with a high power consumption are switched off temporarily when the engine is

started.

When starting from cold, the engine may be a little noisy for the first few seconds. This is quite normal, and

no cause for concern.

At outside temperatures of less than +5°C(+41°F), fumes may be detected under a vehicle with a diesel

engine if the fuel-powered supplementary heater is switched on.

Switching off the engine

Vehicles with ignition lock:

—Bring the vehicle to a standstill→

—Park the vehicle (→ Parking).

—Switch off the ignition.

.

—Follow the instructions in the instrument cluster .

Vehicles with starter button:

—Bring the vehicle to a standstill→

—Park the vehicle (→ Parking).

.

—Briefly press the starter button. If the engine cannot be switched off, carry out the emergency switch-off

procedure (→ Engine start).

—Follow the instructions in the instrument cluster .

Car wash function

Vehicles with a dual clutch gearbox(DSG): If the ignition is switched off in positionN, it is still possible for the vehicle

to roll for the next 30 minutes. The parking lock P is then engaged automatically if the vehicle is stationary. A related

warning is shown on the instrument cluster display one minute before the parking lock is engaged automatically.

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Warning when leaving the vehicle

In order to indicate that the vehicle is capable of rolling when leaving the vehicle, an acoustic warning signal sounds

when the driver door is opened and corresponding warning messages appear on the display of the instrument cluster.

WARNING

Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle control, accidents and

serious injuries.

● The airbags and belt tensioners will not work if the ignition is switched off.

● The brake servo will not work when the ignition is switched off. More force is required on the brake pedal to stop

the vehicle.

● The power assisted steering will not work when the engine is not running. More manual power will be needed to

steer the vehicle.

● If the vehicle key is removed from the ignition, the steering lock can activate and you will no longer be able to

steer the vehicle.

WARNING

The components of the exhaust system become very hot. This can cause fires and serious injuries.

● Never park the vehicle where parts of the exhaust system can come into contact with inflammable material

underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.

● Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic converters, heat shields

or particulate filter.

NOTICE

If the vehicle has been driven at high load for a long period, the engine can overheat when it is switched off. In

order to avoid damage to the engine, allow the engine to run in neutral for approximately two minutes before

switching it off.

Vehicles with ignition lock: In vehicles with DSG^®dual clutch gearbox, the vehicle key can only be removed

from the ignition lock only if the selector lever is in position P.

After the engine is switched off, the radiator fan in the engine compartment may run on for some minutes,

even if the ignition is switched off or the vehicle key has been removed. The radiator fan will switch itself off

automatically.

Electronic immobiliser

The immobiliser helps to prevent the engine from being started and driven with an unauthorised vehicle key.

There is a chip in the vehicle key. This deactivates the immobiliser automatically when a valid vehicle key is located

inside the vehicle.

The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Coded vehicle keys are

available from a Volkswagen Commercial Vehicles dealership.

The vehicle cannot be operated properly if you do not have a genuine Volkswagen

key.

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Troubleshooting

There is a fault in the engine management system

The warning lamp lights up red.

There is a fault in the engine management system.

The vehicle’s drive power may be limited or lost entirely.

It may not be possible to continue your journey, or only to a limited extent.

—Park the vehicle safely.

—Do not drive on!

—Observe the text on the instrument cluster.

—Seek expert assistance and have the engine management system checked.

There is a fault in the engine management system OR the drive power is limited

The indicator lamp lights up yellow.

The vehicle’s drive power may be limited.

There is a fault in the engine management systemOR the drive power has been limited to prevent the engine

management system components from overheating.

—Observe the text message on the instrument cluster.

If there is a fault in the engine management system:

—The engine should be checked by a qualified workshop as soon as possible.

If the drive power has been limited to prevent the engine management system components from overheating:

—You can drive on with reduced drive power.

—The drive power limit is removed when the engine management system components are no longer in a critical

temperature range.

Engine speed limited

The indicator lamp lights up yellow.

The engine speed was limited to prevent the engine from overheating.

The engine speed is shown on the instrument cluster display.

The engine speed limitation will be cancelled again in the following cases:

—Engine is no longer in a critical temperature range.

—Foot is taken off the accelerator.

together with

system

engine speed limitation due to fault in the engine management

The indicator lamps light up yellow.

Engine speed limitation is activated due to a fault in the engine management system.

The drive system power may be limited.

—Make sure that the displayed engine speed is not exceeded.

194

—The engine should be checked by a qualified workshop as soon as possible.

Glow plug system or engine management system

Vehicles with a diesel engine:

The indicator lamp lights up yellow.

When the diesel engine is being pre-heated, the indicator lamp lights up in the instrument cluster for a few seconds.

Fig. 1 In the centre console: Emergency start function.

No valid vehicle key recognised

Vehicles with Keyless Access:

A corresponding display will appear in the instrument cluster.

If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not be recognised.

In this case it is necessary to perform an emergency start:

—Depress and hold the brake pedal.

—Place the vehicle key in the rear drink holder in the centre console and press the starter button→ Fig. 1.

—The ignition is switched on automatically, and in some cases the engine is started.

Engine cannot be switched off

Vehicles with Keyless Access:

The engine cannot be switched off by briefly pressing the starter button.

In this case it is necessary to perform an emergency switch-off procedure:

—Press the starter button twice within a few seconds or press and hold once.

The motor switches off automatically (→ Starter button).

Engine cannot be started

A corresponding message will be displayed in the instrument cluster if an unauthorised vehicle key is used or there is

a system fault.

—Use an authorised vehicle key.

—If the malfunction persists, seek the services of a qualified technician.

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Start/stop system

The start/stop system automatically switches the engine off when the vehicle is coming to a stop and when

stationary. When required, the engine restarts automatically.

Switching on the start/stop system

The function is automatically activated every time the ignition is switched on.

Always switch off the start/stop system manually when driving through water.

To stop, press and hold the brake pedal. The engine switches off shortly before the vehicle reaches a complete

standstill or when the vehicle is stationary.

Take your foot off the brake pedal or depress the accelerator to restart the engine.

Indicator lamps

If the indicator lamp

lights up, the start/stop system is available and automatic engine stop is active.

is flashing →

The start/stop system is not available if the indicator lamp

.

Important preconditions for automatic engine switch-off

—The driver is wearing their seat belt.

—The driver door is closed.

—The bonnet is closed.

—Engine minimum temperature has been reached.

—The temperature of the vehicle interior is within the preset temperature range, and the humidity level is not too

high.

—The defrost function of the air conditioning system is not switched on.

—The charge level of the 12-volt vehicle battery is sufficient.

—The temperature of the 12-volt vehicle battery is not too low or too high.

—The vehicle is not on a steep incline.

—The steering wheel is not turned too sharply.

—The windscreen heating is not switched on.

—Reverse gear is not engaged.

—The Park Assist system is not active.

When the conditions for automatic engine switch-off are fulfilled only while the vehicle is stationary, the engine can

also switch off subsequently, e.g. after switching off the defrost function.

Conditions for an automatic restart

The engine can start automatically under the following conditions:

—If the temperature inside the vehicle substantially increases or decreases.

—If the vehicle rolls on.

—If the electric voltage of the 12-volt vehicle battery drops.

The following applies in general here: the engine always starts again automatically when required by the detected

situation and the vehicle.

196

Conditions that require a manual engine start

The engine must be started manually in the following conditions:

—If the driver door is opened.

—If the bonnet is opened.

Activating and deactivating the start/stop system manually

The start/stop system can be manually deactivated and activated via the Infotainment system. Touch theVehicle

function button in the menu selection and then choose Status followed by Start/stop to deactivate or activate the

start/stop system. When the start/stop system is deactivated, the Start/stop function button has a blue

background.

If the start/stop system has switched the engine off, it will start again as soon as the system has been deactivated

manually with the Start/stop function button.

Always deactivate the start/stop system manually when driving through water.

Start-Stop mode with automatic Adaptive Cruise Control (ACC)

The engine will be switched off after the Adaptive Cruise Control(ACC) has brought the vehicle to a standstill with an

active braking intervention.

In the following instances, the engine will restart when the ACC is active:

—If the accelerator is depressed.

—When the ACC has resumed speed and distance control.

—If the vehicle ahead has moved on.

The engine will also be restarted if the Adaptive Cruise Control(ACC) is deactivated and the vehicle ahead moves

further away.

WARNING

Never switch off the ignition while the vehicle is in motion. This can lead to a loss of vehicle control, accidents and

serious injuries.

● The airbags and belt tensioners do not function.

● The brake servo does not work. More force is required on the brake pedal to stop the vehicle.

● The power steering does not work. More manual power will be needed to steer the vehicle.

● When the ignition is switched off, the steering lock may activate and you will no longer be able to steer the

vehicle.

● The start/stop system must be deactivated if work is to be carried out in the engine compartment.

NOTICE

If the start/stop system is used in very high outside temperatures over a long period, the 12-volt vehicle battery can

be damaged.

In some cases, it may be necessary to restart the engine manually. Follow any corresponding messages on the

instrument cluster display.

Always deactivate the start/stop system manually when driving through

water.

Troubleshooting

197

Engine no longer starts automatically

The warning lamp lights up red.

There is a fault in the start/stop system.

—Start the motor manually (→ Starting the engine).

—Go to a qualified workshop immediately.

Manual gearbox: Selecting a gear

Fig. 1 Gear shift pattern of a 6-speed manual gearbox

Depending on the vehicle specification, your vehicle may have a 5-speed manual gearbox.

Selecting a forward gear

The positions of the individual gears are shown on the gear lever→ Fig. 1.

—Fully depress and hold the clutch pedal.

—Move the gear lever to the required position→

—Release the clutch to engage.

.

In some countries, the clutch pedal will have to be depressed fully in order to start the engine.

Selecting reverse gear

—Reverse gear should only be selected when the vehicle is stationary.

—Fully depress and hold the clutch pedal→

.

—Pull the ring on the gear lever(small arrow) upwards and push the gear lever fully to the left and then forwards

into the reverse gear position .

—Release the clutch to engage.

Shifting down

You should always select the next immediate gear when shifting down a gear whilst the vehicle is in motion. The

engine revs should not be too high when doing this → . Damage to the clutch and the gearbox could occur if at

high speeds or high engine revs one or more gears are skipped when shifting down gear, even if the clutch is not

released when doing this → Manual gearbox: Selecting a gear.

198

WARNING

When the engine is running, the vehicle will start to move as soon as a gear is engaged and the clutch released. This

also applies when the electronic park brake has been switched on.

● Never engage reverse gear while the vehicle is in motion.

WARNING

Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose

control of the vehicle, which can lead to accidents and serious injuries.

● Only accelerate rapidly if visibility, weather, road and traffic conditions permit, and other road users are not put at

risk by the acceleration and driving style.

● Always adjust your driving style in accordance with the flow of traffic.

● When the TCS is switched off, the drive wheels may spin, especially if the road surface is wet, slippery or dirty.

This may result in you no longer being able to steer or control the vehicle.

WARNING

Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which can cause accidents and

serious injuries.

NOTICE

Serious damage to the clutch and gearbox can occur if the gear stick on the manual gearbox is shifted to too low a

gear when travelling at high speeds or at high revs. This also applies if the clutch remains depressed and the gears

do not engage.

NOTICE

Please note the following to help avoid damage and premature wear:

● Do not rest your hand on the gear lever when driving. The pressure from your hand is passed onto the selector

forks in the gearbox.

● Ensure that the vehicle has come to a full stop before engaging reverse gear.

● Always fully depress the clutch pedal when changing gear.

● Do not hold the vehicle by “riding” the clutch on a hill with the engine running.

Changing up a gear early will help to save fuel and minimise engine

noise.

Troubleshooting

Clutch slipping

The indicator lamp lights up yellow.

Clutch does not transmit the entire engine torque.

—If necessary, remove foot from clutch pedal.

Clutch overheated

The indicator lamp lights up yellow.

An acoustic warning may also be given (→ Manual gearbox).

The clutch can overheat, for example if the vehicle pulls off regularly, travels at a “crawl” for long periods, or in stop

and go traffic.

199

Overheating is indicated by the warning lamp and in some cases by additional warning lamps and a text message in

the instrument cluster display.

—Driving can be continued.

Clutch fault

The indicator lamp lights up yellow.

The clutch is faulty.

—Drive on carefully!

—Seek expert assistance. Failure to do so could result in considerable damage to the clutch.

Function of the DSG® dual clutch gearbox

Description

®

The vehicle is equipped with a DSG dual clutch gearbox.

The DSG^®dual clutch gearbox is agearbox which uses dual clutch technology to change gear automatically. It uses a

dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG^®dual

clutch gearbox thus combines the performance and economy of a manual gearbox with the comfort and convenience

of a conventional automatic transmission.

How the system works

When driving, engine power is transferred to the drive axle via the gearbox. In order to change gears, the power

transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.

With the DSG^®dual clutch system with its two complementary gearboxes, one gearbox is always connected under

load to the engine. Before a gear shift, another gear is always preselected in the load-free second gear train half. The

clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear

changes possible.

Thanks to its design, the DSG^®dual clutch gearbox is more efficient than an automatic gearbox. Whereas in an

automatic gearbox the torque converter is constantly in use, in the DSG^®dual clutch system the clutch can be opened

at idling speed, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG^®dual clutch

gearbox usually enables fuel consumption that is equal to or lower than a manual gearbox.

®

However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to wear. Regular

maintenance is necessary depending on the type of DSG^®dual clutch gearbox; further information (→ Scope of

®

service). In the event of a fault in one gear train half, the DSG dual clutch gearbox also allows one gear train half to

be deactivated and the journey to be continued using the other gear train half (→ Automatic gearbox). If this

happens, have the system checked as soon as possible by a qualified workshop.

200

Dual clutch gearbox DSG®: Selecting a position

Fig. 1 Selector lever for the dual clutch gearbox(DSG) with

button for parking lock.

The selected position is shown on the instrument cluster display and on the lower part of the centre console

→ Fig. 1when the ignition is switched on.

The gear shift pattern is shown on the instrument cluster display when the brake is applied or when a position is

engaged.

– Parking lock

The drive wheels are blocked. May only be selected when the vehicle isstationary.

1

To engage the parking lock, press theP button → Fig. 1

.

If the engine is switched off in positionD/S or R, the gearbox automatically engages the parking lockP to prevent the

vehicle from rolling away.

If the engine is switched off in positionN, the gearbox remains in neutral positionN for around 30 minutes and only

then engages the parking lock P (car wash function)(→ Switching off the engine).

– Reverse gear

Reverse gear is selected. May only be selected when the vehicle isstationary.

– Neutral

The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect of the engine is

not available.

– Standard forward driving position

Position : normal programme.

All forward gears are shifted up and down automatically. The timing of the gear shift is determined by the engine

load, your individual driving style and the speed of the vehicle.

Position : sport programme.

The forward gears are automatically changed uplater and down earlier than in selector lever positionD. This exploits

the engine’s full power reserves. The timing of the gear shift is determined by the engine load, your individual driving

style and the speed of the vehicle.

201

2

Move the selector lever→ Fig. 1

to the rear to switch between positionsD and S.

The selector lever will always move back to the centre position.

Changing position

Move the selector lever forward or back to the first pressure point to select the next position. The selector lever

returns to its starting position.

Move the selector lever beyond the pressure point to the desired position to skip a position. The selector lever returns

to its starting position. You might use this function to shift directly from position D to positionR. The neutral position

N is skipped.

WARNING

Selecting the wrong position can cause you to lose control of the vehicle, which can lead to accidents and serious

injuries.

● Never depress the accelerator pedal when selecting a position.

● When the engine is running, the vehicle starts moving as soon as a selector lever position is engaged and the

brake pedal is released.

● Never select reverse gearR or engage the parking lockP while the vehicle is in motion.

WARNING

Unintentional vehicle movements can cause serious injury.

● The driver must never leave the driver seat when the engine is running and a position has been selected. If you

have to leave the vehicle while the engine is running, always switch on the electronic parking brake and set the

parking lock to the P position.

● If the engine is running and the selector lever is in positionD/S or R, the vehicle must be held on the foot brake.

The vehicle will creep forward even when the engine is idling, as power transmission is even then not fully

interrupted.

● Never select reverse gearR or engage the parking lock P when the vehicle is in motion.

● Never leave the vehicle in the neutral positionN. The vehicle can roll downhill, irrespective of whether or not the

engine is running.

NOTICE

If the electronic parking brake isnot switched on when the vehicle is stationary and the brake pedal is released

when the parking lock P is engaged, the vehicle may move a few centimetres forwards or backwards.

If the selector lever is moved accidentally toN when driving, take your foot off the accelerator. Wait for the

engine to reach idling speed in the neutral position before selecting a driving position again.

Changing gear with Tiptronic

202

Fig. 1 Steering wheel with paddles for Tiptronic.

You can pull a paddle → Fig. 1 to switch to the Tiptronic programme from positionsD and S.

The Tiptronic programme is switched ontemporarily from positionD.

The Tiptronic programme is switched onpermanently from positionS.

The gear that is currently selected will be maintained when the Tiptronic programme is selected. This applies until

the system changes gear automatically when the limit speed is reached.

As soon as the gearbox has switched to the Tiptronic programme, this will be shown on the instrument cluster display

with M.

If the engine is switched off while the gearbox is in Tiptronic mode, the gearbox will activate the parking lockP. The

vehicle is then secured against rolling away.

Operating Tiptronic with the paddles

—Pull the right paddle towards the steering wheel to change up a gear→ Fig. 1.

—Pull the left paddle towards the steering wheel to change down a gear.

—Pull the left paddle towards the steering wheel and hold to change to the lowest gear. The gear selection display

then changes to D.

Exit the Tiptronic programme:

—Automatically after five seconds if the Tiptronic programme was switched on from positionD.

—OR: Push the selector lever backwards and release it again to activate positionD.

—OR: Pull the right-hand rocker switch towards the steering wheel for about three seconds, then release it again.

NOTICE

● When accelerating, the gearbox automatically shifts up to the next gear shortly before the maximum permitted

engine speed is reached.

● When shifting down a gear manually, the gearbox will not change gear until the engine can no longer be

overrevved.

203

Driving with DSG® dual clutch gearbox

The gearbox changes the forward gears up and down automatically.

Driving down hills

The steeper the downhill gradient, the lower the gear that must be selected. Lower gears increase the braking effect

of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.

—Reduce your speed.

— Shift down using the paddles on the steering wheel (→ Tiptronic).

Stopping and pulling away on uphill gradients

The steeper the incline, the lower the gear that is required.

If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold function (→ Auto Hold

function).

®

Coasting with dual clutch gearbox DSG

In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a foresighted driving

style. The engine no longer brakes the vehicle – the vehicle can roll for a longer distance. This function is only

available in selector lever position D, not when the accelerator pedal is pressed.

When coming to a stop without braking, the engine restarts automatically at “creeping speed”.

An automatic engine start may take place in order to ensure reliable engine restarting and to guarantee the power

supply of the vehicle electrical system.

Triggering coasting

—Remove your foot from accelerator pedal. The engine is disengaged and runs in coasting mode. The vehicle rolls

without the braking effect of the engine.

Cancelling coasting mode

—Depress the brake pedal.

—OR: Depress the accelerator pedal briefly.

—OR: pull a paddle towards the steering wheel.

Kickdown function

The kickdown function enables maximum acceleration in selector lever positionsD and S or in the Tiptronic

programme.

If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear, depending on the

speed and engine revs. This will make use of the full vehicle acceleration →

.

The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed for the gear.

Launch Control programme

The Launch Control Programme gives the vehicle maximum acceleration from a standing start.

—Switch off TCS (→ Brake support systems).

204

—Depress and hold the brake pedal with your left foot.

—Engage position S or switch to the Tiptronic programme.

—With your right foot, depress the accelerator until the engines speed reaches approximately 3,200 rpm.

—Take your left foot off the brake→ . The vehicle will start with maximum acceleration.

—Switch the TCS back on after acceleration.

WARNING

Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose

control of the vehicle, which can lead to accidents and serious injuries.

● Always adjust your driving style in accordance with the flow of traffic.

● Only use kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road

users are not put at risk due to the acceleration and the driving style.

● Please note that the driven wheels could start to spin and the vehicle could skid if the TCS is switched off,

especially if the road is slippery.

● Switch the TCS back on after acceleration.

● Only use the Launch Control Programme if the road and traffic conditions allow for it.

WARNING

Never “ride” the brake pedal. Do not overuse the brake pedal. Constant braking will cause the brakes to overheat.

This can reduce the brake effect significantly, increase the braking distance, and even cause a complete brake

system failure in certain circumstances.

NOTICE

● If you stop the vehicle on an incline, do not attempt to stop it from rolling back by depressing the accelerator

while a position is still selected. The dual clutch gearbox DSG^®could overheat and be damaged.

®

● Never allow the vehicle to roll in positionN, particularly if the ignition is switched off. The DSG dual clutch

gearbox will not be lubricated and could be damaged.

NOTICE

Never let the brakes “rub” by applying light pressure to the brake when it is not necessary to brake. This will

increase levels of wear.

Troubleshooting

Gearbox overheated

The indicator lamp lights up yellow.

An acoustic warning may also be given. A text message may also be shown on the instrument cluster display.

The DSG^®dual clutch gearbox can become too hot, for example, if the vehicle regularly pulls off from the starting

position, during long periods at “crawling” speed, or in stop-and-go traffic.

—

Do not drive on!

—Allow the gearbox to cool down with the parking lockP engaged →

—Do not drive on if the indicator lamp does not go out.

.

—Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.

The engine will not start

The indicator lamp lights up green.

205

Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.

—To select a position, press the brake pedal.

—See also Electronic parking brake .

Releasing the selector lever lock manually

If the power fails in the vehicle(for example if the 12-volt battery is flat)and the vehicle has to be towed, the selector

lever lock must be released manually. Seek professional assistance for this.

Emergency program

There is a fault in the system if all the displays on the instrument cluster for the selector lever positions have a light

background. The DSG^®dual clutch gearbox is running in an emergency programme. The vehicle can still be driven in

the emergency programme, but only at reduced speed and not in all gears.

In vehicles with a DSG^®dual clutch gearbox, you mayno longer be able to select reverse gear.

®

In all cases you should have the DSG dual clutch gearbox checked by a qualified workshop immediately.

Vehicle does not move even though position is engaged

If the vehicle will not move in the required direction, the system may have selected the position incorrectly.

—Depress the brake pedal and reselect the position.

—If the vehicle still does not move in the required direction, there is a system fault. Seek expert assistance and have

the system checked.

WARNING

Never release the parking lock when the electronic parking brake is switched off. Otherwise the vehicle could move

unexpectedly if it is stopped on an incline, which could lead to accidents and serious injuries.

NOTICE

If the vehicle rolls for an extended period or at high speed with the engine switched off and the selector lever in the

position N, the DSG^®dual clutch gearbox will be damaged, e.g. when being towed.

NOTICE

● If the display indicates that the gearbox is overheating for the first time, the vehicle will have to be parked safely

or driven faster than 20 km/h (12 mph).

● Safely park the vehicle immediately and switch off the engine if the text message and signal tone are repeated

approximately every 10 seconds. Allow the gearbox to cool down.

● Do not drive on until the signal tone stops. This will prevent damage to the vehicle You should avoid pulling away

or driving the vehicle at very low speeds while the gearbox is overheated.

Hill Start Assist

The Hill Start Assist function actively holds the vehicle when pulling away on an uphill gradient.

The Hill Start Assist function is automatically activated if the following conditions are met:

Vehicles with a manual gearbox:

The following conditions must be metsimultaneously:

—On an incline, the stationary vehicle must be held in position with the footbrake until you are ready to move off.

206

—The engine is running “smoothly”.

—Fully depress the clutch pedal and shift intofirst gear if you want to drive forwards up a hill or into reverse gear if

you want to reverse up a hill.

In order to start moving, remove your foot from the brake pedal, then release the clutch pedal(clutch engages) and

press the accelerator simultaneously. The brake will be gradually released as the clutch is engaged.If the accelerator

is not immediately depressed, the brake disengages autonomously after a few seconds.

Vehicles with a dual clutch gearbox(DSG):

The following conditions must be metsimultaneously:

—On an incline, the stationary vehicle must be held in position with the footbrake until you are ready to move off.

—The engine is running “smoothly”.

—The positionD or reverse has been selected.

To start moving, remove your foot from the brake pedal and press the accelerator immediatelyT. he brake will

gradually be released as the vehicle pulls away.

The Hill Start Assist function will be deactivated immediately:

—As soon as one of the conditions listed above is not fulfilled.

—If the driver door is opened.

—If the engine is not running smoothly or there is an engine fault.

—If the engine is switched off or has stalled.

—Vehicles with a dual clutch gearbox(DSG): If the neutral position N is engaged.

Information on steering

The steering should be locked every time you leave the vehicle to make it more difficult for the vehicle to be stolen.

The steering

The power steering provided by the electromechanical steering system automatically adjusts to the vehicle speed,

steering wheel torque and steering wheel angle. The electromechanical steering only functions when the engine is

running. If the start/stop system is activated and the engine is switched off, the steering also works.

You will need considerably more strength than normal to steer the vehicle if the power steering is reduced or has

failed completely.

Mechanical steering column lock

The steering column is locked mechanically in vehicles with an ignition lock:

—Stop the vehicle and engage the parking lockP as required.

—Remove the vehicle key.

—Turn the steering wheel slightly until the steering lock clicks into place.

To unlock the steering column:

—Turn the steering wheel slightly to relieve the steering lock mechanism.

—Insert the vehicle key into the ignition lock.

—Hold the steering wheel in this position and turn the ignition on.

207

Electronic steering column lock in vehicles with a starter button

The steering column is locked electronically on vehicles with starter button:

—Stop the vehicle and engage the parking lockP as required.

—Switch off the ignition and then open the driver door. The steering column is locked.

If you do not want the steering column to be locked, first open the driver door and then switch off the ignition. The

steering column will remain unlocked as long as the vehicle is not locked.

Counter steering assistance

Counter steering assistance provides the driver with power steering in critical driving situations. Additional steering

power helps the driver when counter steering →

.

WARNING

If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to steer the

vehicle.

● Depending on the vehicle's equipment level, the power steering only functions when the engine is running.

● Never allow the vehicle to roll if the engine is switched off.

● Never remove the vehicle key from the ignition lock when the vehicle is in motion. The steering column lock may

be activated and it will no longer be possible to steer the vehicle.

WARNING

In conjunction with the ESC, counter steering assistance provides the driver with assistance when steering in critical

driving situations. The driver must steer the vehicle at all times. Counter steering assistance does not steer the

vehicle.

NOTICE

When the vehicle is towed, the ignition must be switched on to prevent the steering wheel from locking, and so that

the turn signals, horn, wipers and window washer system can be used.

Troubleshooting

Steering fault

The warning lamp lights up or flashes red.

The electromechanical steering or the electronic steering column lock is faulty.

—

Do not drive on! Seek expert assistance.

—If the warning lamp lights up red, the steering may be stiff because the electromechanical steering has failed.

—If the warning lamp flashes red, it is not possible to unlock the steering column.

Steering fault

The warning lamp lights up or flashes yellow.

The steering is less or more responsive that usual.

The warning lamp lights up continuously:

—Re-start the engine and drive a short distance slowly.

—If the indicator lamp continues to light up, seek expert assistance.

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Driving for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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