Driving -> Hill Start Assist for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.  
To select a position, press the brake pedal.  
See also Electronic parking brake .  
Releasing the selector lever lock manually  
If the power fails in the vehicle(for example if the 12-volt battery is flat)and the vehicle has to be towed, the selector  
lever lock must be released manually. Seek professional assistance for this.  
Emergency program  
There is a fault in the system if all the displays on the instrument cluster for the selector lever positions have a light  
background. The DSG® dual clutch gearbox is running in an emergency programme. The vehicle can still be driven in  
the emergency programme, but only at reduced speed and not in all gears.  
In vehicles with a DSG® dual clutch gearbox, you mayno longer be able to select reverse gear.  
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In all cases you should have the DSG dual clutch gearbox checked by a qualified workshop immediately.  
Vehicle does not move even though position is engaged  
If the vehicle will not move in the required direction, the system may have selected the position incorrectly.  
Depress the brake pedal and reselect the position.  
If the vehicle still does not move in the required direction, there is a system fault. Seek expert assistance and have  
the system checked.  
WARNING  
Never release the parking lock when the electronic parking brake is switched off. Otherwise the vehicle could move  
unexpectedly if it is stopped on an incline, which could lead to accidents and serious injuries.  
NOTICE  
If the vehicle rolls for an extended period or at high speed with the engine switched off and the selector lever in the  
position N, the DSG® dual clutch gearbox will be damaged, e.g. when being towed.  
NOTICE  
If the display indicates that the gearbox is overheating for the first time, the vehicle will have to be parked safely  
or driven faster than 20 km/h (12 mph).  
Safely park the vehicle immediately and switch off the engine if the text message and signal tone are repeated  
approximately every 10 seconds. Allow the gearbox to cool down.  
Do not drive on until the signal tone stops. This will prevent damage to the vehicle You should avoid pulling away  
or driving the vehicle at very low speeds while the gearbox is overheated.  
Hill Start Assist  
The Hill Start Assist function actively holds the vehicle when pulling away on an uphill gradient.  
The Hill Start Assist function is automatically activated if the following conditions are met:  
Vehicles with a manual gearbox:  
The following conditions must be metsimultaneously:  
On an incline, the stationary vehicle must be held in position with the footbrake until you are ready to move off.  
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The engine is running “smoothly”.  
Fully depress the clutch pedal and shift intofirst gear if you want to drive forwards up a hill or into reverse gear if  
you want to reverse up a hill.  
In order to start moving, remove your foot from the brake pedal, then release the clutch pedal(clutch engages) and  
press the accelerator simultaneously. The brake will be gradually released as the clutch is engaged.If the accelerator  
is not immediately depressed, the brake disengages autonomously after a few seconds.  
Vehicles with a dual clutch gearbox(DSG):  
The following conditions must be metsimultaneously:  
On an incline, the stationary vehicle must be held in position with the footbrake until you are ready to move off.  
The engine is running “smoothly”.  
The positionD or reverse has been selected.  
To start moving, remove your foot from the brake pedal and press the accelerator immediatelyT. he brake will  
gradually be released as the vehicle pulls away.  
The Hill Start Assist function will be deactivated immediately:  
As soon as one of the conditions listed above is not fulfilled.  
If the driver door is opened.  
If the engine is not running smoothly or there is an engine fault.  
If the engine is switched off or has stalled.  
Vehicles with a dual clutch gearbox(DSG): If the neutral position N is engaged.  
Information on steering  
The steering should be locked every time you leave the vehicle to make it more difficult for the vehicle to be stolen.  
The steering  
The power steering provided by the electromechanical steering system automatically adjusts to the vehicle speed,  
steering wheel torque and steering wheel angle. The electromechanical steering only functions when the engine is  
running. If the start/stop system is activated and the engine is switched off, the steering also works.  
You will need considerably more strength than normal to steer the vehicle if the power steering is reduced or has  
failed completely.  
Mechanical steering column lock  
The steering column is locked mechanically in vehicles with an ignition lock:  
Stop the vehicle and engage the parking lockP as required.  
Remove the vehicle key.  
Turn the steering wheel slightly until the steering lock clicks into place.  
To unlock the steering column:  
Turn the steering wheel slightly to relieve the steering lock mechanism.  
Insert the vehicle key into the ignition lock.  
Hold the steering wheel in this position and turn the ignition on.  
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