Get Maintenance -> Cleaning and caring for the interior Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

—Brake dust: use Volkswagen Genuine wheel rim cleaner (000 096 304).

Door lock cylinders

Volkswagen Commercial Vehicles recommends using Volkswagen Genuine de-icing agent (000 096 322) for de-icing.

Do not use door lock de-icers containing grease solvents.

NOTICE

Incorrect cleaning and care can damage the vehicle.

● Always follow the manufacturer's instructions.

● Do not use excessively hard, abrasive cleaning tools.

Cleaning and caring for the interior

Textiles, microfibre cloth and leatherette

Remove dirt particles which adhere to the surface regularly with a vacuum cleaner so that the material is not

permanently damaged by abrasion. Remove coarse dirt, e.g. stains, grease, ballpoint pen, with Volkswagen Genuine

Interior Cleaner (000 096 301). Where necessary, use a mild soap solution made from a maximum of two tablespoons

of neutral soap to one litre of water.

NOTICE

Using leather treatment agents, solvents, wax polish, shoe cream, stain remover or similar products to clean

textiles, microfibre fabrics and leatherette can damage the surface.

Natural leather

Remove fresh dirt with a cotton cloth moistened with a mild soap solution made from a maximum of two

tablespoons of neutral soap to one litre of water. Do not allow fluids to seep into the seams.

Treat any dried spots and difficult dirt with Volkswagen Genuine Leather Cleaner0(00 096 323) →

Apply a leather treatment agent to seats regularly, and after each clean. If the vehicle is parked outdoors for long

periods, you should cover the leather to protect it from direct sunlight.

NOTICE

Never treat leather with solvents, wax polish, shoe cream, stain removers or similar products as these can cause

significant damage to the material.

Plastic parts

Use a soft, moistened cleaning cloth and a mild soap solution.

Use a solvent-free plastic cleaning agent to treat stubborn stains, e.g. Volkswagen Genuine Plastic Cleaner

(000 096 314).

Trim parts, trim strips made of chrome, aluminium or stainless steel

Clean the surface with Volkswagen Genuine Chrome and Aluminium Care Product 0( 00 096 319 D).

Chrome-plated trim parts can be protected using Volkswagen Genuine Hard Wax 0( 00 096 317).

Controls

Remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a clean, soft cloth and a mild

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soap solution →

NOTICE

The vehicle controls can be damaged by contact with liquids.

Displays and screens

Use a clean, lint-free cloth, e.g. Volkswagen Genuine Cleaning Cloth 0( 00 096 166 A) with a small amount of water, a

suitable glass cleaner or LCD cleaner. Switch off the Infotainment system temporarily before cleaning.

Do not clean the instrument cluster display or Infotainment system screen with a dry cloth.

Rubber seals

Clean with a soft and lint-free cloth as well as plenty of water. Treat with Volkswagen Genuine rubber care agent

(000 096 310) on a regular basis.

Seat belts

Carefully pull the seat belt all the way out and leave it out→ . Remove coarse dirt with a soft brush. Clean the seat

belt with a mild soap solution. Leave the belt fabric to dry completely and then allow it to roll up.

WARNING

Failure to clean the parts properly can cause damage to the seat belts, the fastenings and the belt retractor.

● Never try to modify or remove the seat belts for cleaning.

● Never clean the seat belts and their components with chemical agents.

● Do not use any caustic liquids, solvents or sharp objects.

● Protect the belt buckles against the ingress of liquids and foreign bodies.

● Let the cleaned seat belt to dry completely before allowing it to retract.

Cleaning upholstery

Clean the surfaces of the seats with a slightly moistened cloth→

cleaning agents for treating coarse dirt.

→

. Ask a qualified workshop about special

NOTICE

The seat padding may contain components for the airbag system and electrical connections. Seat padding that is

damaged, incorrectly cleaned or treated, or that becomes wet, may cause damage to the vehicle electrical system or

trigger a fault in the airbag system (→ Vehicle care).

NOTICE

Depending on the equipment, seat cushions with seat heating feature electrical components and connectors that

may be damaged in the event of incorrect cleaning or treatment. This can also result in damage to other parts of the

vehicle electrics.

● Do not use high-pressure cleaners, steam cleaners or coolant spray.

● Do not switch the seat heating on to dry the seats.

● Do not use washing paste or fine detergent solutions.

● Do not switch the seat heating on to dry the seats.

● Do not let the seats become saturated with water.

If clothing that is not sufficiently colour-fast, e.g. denim, leaves stains on the seat cushions, this does not

mean that the upholstery is defective.

WARNING

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Incorrect cleaning and treatment or saturation of the vehicle interior can damage the vehicle electrical system or

trigger a fault in the airbag system which could result in severe or fatal injuries in the event of an accident.

● Avoid excessive use of water, e.g. water hose, high-pressure cleaner or steam cleaner.

● Remove large-area or severe dirt with hand wash.

NOTICE

Incorrect cleaning and care can damage the vehicle.

● Do not use a steam cleaner, brushes or hard sponges etc. for cleaning under any circumstances.

● Have stubborn stains removed by a qualified workshop.

Accessories and parts

Volkswagen Commercial Vehicles recommends consulting a Volkswagen Commercial Vehicles dealership before

purchasing any accessories, spare parts or service fluids, e.g. if you wish to retrofit accessories in the vehicle or if you

need to replace parts. Volkswagen Commercial Vehicle dealerships can recommend accessories, parts and service

fluids which are suitable for your requirements. They can also answer any questions you might have regarding official

regulations.

Volkswagen Commercial Vehicles recommends you use only approvedVolkswagen accessories and Volkswagen

Genuine Parts^®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for

suitability, reliability and safety. A Volkswagen Commercial Vehicles dealership is also qualified for correct

installation.

Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the

reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen

Commercial Vehicles can therefore assume no responsibility for these parts, even if they have been approved by an

official testing agency or are covered by an official approval certificate.

Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen

Commercial Vehicles for use in your vehicle and bear the e mark (approval symbol of the European Union). These

devices include cruise control systems or electronically controlled suspension systems, for example.

Any additional electrical components connected that do not serve to control the vehicle itself must bear the mark

(manufacturer conformity declaration in the European Union). Such devices include refrigerator boxes, computers

and ventilator fans.

WARNING

Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the airbags, cause

faults, accidents and fatal injury.

● Never secure or position objects, e.g. telephone holders, in the deployment zones of the airbags. They may cause

severe or fatal injuries when the airbags are deployed.

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Maintenance -> Cleaning and caring for the interior for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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