Clean vehicles with matt-painted surfaces by hand or in a textile car washwithout wax preservation→
.
When washing the vehicle by hand, start by removing the coarse dirt with plenty of water. Then wash the surface
with a mild soap solution.
Minor dirt or contamination such as grease spots or insect residues can be removed with a special cleaner for matte
paint.
NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and tail light clusters can be
damaged if the vehicle is not washed correctly.
● Do not use hard or abrasive brushes.
Cleaning and caring for the vehicle exterior
Windows and glass surfaces
Remove dirt with a suitable glass cleaner or a Volkswagen Genuine Cleaning Cloth 0( 00 096 166 A).
Use a hand brush to remove snow. When using a plastic scraper to remove ice, make sure you only move it in one
direction. Use the Volkswagen Genuine de-icing agent (000 096 322) to remove ice.
Wiper blades
Follow the instructions for changing the wiper blades (→ Wiper blades).
Paint
Use a clean, soft cloth and a mild soap solution(made with a maximum of two tablespoons of neutral soap to one
litre of water) or cleaning clay to remove any light dirt immediately, e.g. deposits or insect residue→
NOTICE
.
You can damage the paint if you clean the vehicle incorrectly.
● Always treat painted surfaces with care when cleaning.
Further information:
—Clean up any spilt fuel or service fluids immediately.
—Moisten flash rust deposits with a soap solution. Then remove any deposits with cleaning clay.
—Have corrosion removed by a qualified workshop.
You can repair minor paint damage with a touch-up pen. The paint code is located on the vehicle data sticker .
Consult a qualified workshop in the event of damage to surfaces with matt paintwork.
Decorative film and protective film
Observe information on cleaning the paintwork. Always use Volkswagen Genuine plastic cleaner0(00 096 314) for
matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only use clean, soft
microfibre cloths to apply it. Do not use hot wax, even in car washes.
The durability and colour of decorative and protective films are affected by environmental factors such as
sunshine, moisture, air pollution, stone chips, etc. Decorative films can show signs of wear and ageing after
approximately one to three years and protective films after approximately two to three years. In very hot
climates, decorative films may start to fade within one year and protective films within two years.
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