Data transfer -> Wi-Fi hotspot for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Wi-Fi hotspot  
Introduction to the topic  
Some Infotainment systems can be used as a Wi-Fi hotspot to provide online access for up to  
eight Wi-Fi devices (→ Wi-Fi, Description).  
Some Infotainment systems can use the Wi-Fi hotspot of an external Wi-Fi device (Wi-Fi client)  
(→ Wi-Fi, Benefit).  
A data connection is required to set up a connection to the internet and, for example, to use  
Volkswagen Car-Net.  
The Wi-Fi connection is encrypted using WPA2 protection by default for security  
reasons. Volkswagen recommends always using WPA2 encryption. Observe country-  
specific requirements.  
The necessary data transfer may be subject to charges. Due to the potentially high  
volume of data in use, Volkswagen recommends using a mobile phone tariff which  
includes a data flat rate. For more information contact your mobile telephone provider.  
Depending on your mobile telephone tariff, additional costs (such as roaming charges)  
may be charged for loading and using online data packages, especially if you use these  
services abroad.  
Setting up a data connection  
Possible types of data connections  
eSIM (embedded SIM):  
The Infotainment system is equipped as standard with an integrated  
SIM card (eSIM). In order to use this eSIM, you must activate the eSIM with a  
mobile service provider and purchase data packages for use. Allow internet  
connection must be activated in the  
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SIM card in SIM card reader: Suitable SIM card in SIM card reader . Allow internet connection  
must be activated in the s menu. A stable network  
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can be set up only with a compatible SIM card.  
CarStick;  
Suitable CarStick in USB port (→ Car-Stick, Fitting). Allow internet connection  
must be activated in the  
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Bluetooth® profile rSAP: The Infotainment system is connected to a suitable mobile  
device via the Bluetooth® profile rSAP. Allow internet  
connection must be activated in the  
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External Wi-Fi device: Use the Wi-Fi hotspot of an external mobile device (→ Wi-Fi, Benefit).  
The available data connection types depend on the country and the  
vehicle equipment level.  
Configuring a Wi-Fi hotspot  
The Infotainment system can be used as a Wi-Fi hotspot to provide online access for up to eight  
Wi-Fi devices.  
In order to establish a connection to the internet and be able to use Volkswagen Car-Net, for  
example, a data connection is additionally required, e.g. via an internal SIM card, a CarStick or an  
external Wi-Fi device. The types of data connections possible depend on the country and the  
Infotainment system used.  
Setting up the Wi-Fi connection  
Touch MENU  
Settings  
Wi-Fi  
mobile hotspot , to open the  
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menu.  
Activate assignment of the mobile device on the Infotainment system. For this, activate the  
Mobile hotspot checkbox.  
Touch Hotspot (Wi-Fi) settings . Obtain the name of the hotspot and the network key from  
the  
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Enter the displayed network key on the mobile device and confirm.  
The Wi-Fi connection is set up. It may be necessary to enter further information on the mobile  
device to complete the connection.  
Repeat the procedure to connect further mobile devices.  
The following hotspot settings can also be adjusted in the  
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Security level :  
the encryption type WPA2 is displayed. The encryption type WPA2 automatically  
generates a network key.  
Network key :  
automatically generated network key. Touch the function button to manually  
change the network key. The network key should consist of at least 8 and a  
maximum of 63 characters.  
SSID :  
name of the Wi-Fi network (maximum 32 characters). Touch the function key in  
order to change the name of the Wi-Fi network manually.  
Do not send network name (SSID) :  
network.  
tick this checkbox to switch off visibility of the Wi-Fi  
The types of possible data connection depend on the country and the vehicle equipment  
level.  
Connecting CarStick to a USB port  
The suitable CarStick is inserted into the vehicle USB port  
system to the internet via HSDPA/HSUPA, UMTS or EDGE.  
and connects the Infotainment  
Commercially available sticks (e.g. UMTS sticks) are not compatible with the Infotainment  
system. A suitable CarStick is available from Volkswagen dealerships.  
Depending on the country and the vehicle equipment level, the vehicle may be fitted with one or  
more USB connections  
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The fitting location of the USB connections  
depends on the vehicle.  
Connecting to the internet via a CarStick is not possible with all Infotainment systems.  
Connecting  
To install the CarStick and connect to the Internet, read and observe the manual for the CarStick.  
Additional settings may be necessary (→ Wi-Fi, Setting).  
The availability of a suitable CarStick depends on the country concerned. Information  
about availability is available on the Volkswagen website or from your Volkswagen  
dealership.  
If the connected CarStick is not recognised, close the connections with all devices and  
connect the CarStick again.  
Quick connection (WPS)  
The quick connection (WPS) function makes it possible to easily and quickly establish a wireless  
local network with encryption.  
WPS with Infotainment system as Wi-Fi hotspot  
Touch MENU  
Settings  
Wi-Fi  
Mobile hotspot (Wi-Fi) , to open the  
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menu.  
Tap WPS quick connection (WPS button) .  
Activate WPS on the mobile device to be connected.  
The Wi-Fi connection is set up. It may be necessary to enter further information on the mobile  
device to complete the connection.  
Repeat the procedure to connect further mobile devices.  
It is possible to establish only one WPS connection at a time. If several connection attempts are  
started simultaneously, all connection attempts will fail.  
WPS with Infotainment system as client  
Touch MENU  
Settings  
Wi-Fi  
Wi-Fi , to open the  
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Tap WPS quick connection (WPS button) .  
Activate WPS on the external Wi-Fi device.  
The Wi-Fi connection is set up. It may be necessary to enter further information on the mobile  
device to complete the connection.  
WPS is not supported by all mobile devices or other external Wi-Fi devices. Establish the  
connection manually in this case:  
− Set up the Infotainment system as a Wi-Fi hotspot (→ Wi-Fi, Description).  
− Connecting the Infotainment system as a client with an external Wi-Fi device (→ Wi-Fi,  
Benefit).  
Configuring a Wi-Fi client  
The Infotainment system can use the Wi-Fi hotspot of an external Wi-Fi device (e.g. a mobile  
device) to establish an Internet connection for Volkswagen Car-Net (Volkswagen Car-Net may not  
be available in all countries).  
Setting up the Wi-Fi connection  
Activate the Wi-Fi hotspot on the Wi-Fi device; refer to the manufacturer's operating  
instructions.  
Touch MENU  
Settings  
Wi-Fi  
Wi-Fi , to open the  
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Activate Wi-Fi on the Infotainment system. For this, activate the  
Wi-Fi checkbox.  
Touch Find and select the required Wi-Fi hotspot from the list. The search process for  
available Wi-Fi hotspots may take a few seconds.  
If necessary, enter the Wi-Fi hotspot network key on the Infotainment system and confirm  
with OK .  
The Wi-Fi connection is set up. Further inputs may be required on the Wi-Fi device to complete  
the connection.  
Manual settings : enter the network settings of an external Wi-Fi device manually.  
Due to the large number of possible Wi-Fi devices, it is not possible to guarantee fault-  
free operation of all functions.  
The availability of the Wi-Fi function is country-specific and may vary.  
Adjusting the settings  
Opening the  
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Touch MENU  
SETTINGS to open the  
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OR: In the  
menu.  
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to open the  
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Tap Network to open the  
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To adjust the settings for a certain function, tap the appropriate function button. Changes are  
automatically stored when a menu is closed.  
Please note: The  
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Infotainment system, a Bluetooth®-rSAP connection exists or if a suitable CarStick is connected  
to the Infotainment system.  
Function buttons in the  
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Network settings  
Opens the submenu for setting up the connection with the mobile provider  
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Data roaming :  
data roaming is deactivated. Data roaming must be activated before a data  
connection can be used in other countries. This may entail additional charges.  
Contact your mobile network operator for information on roaming charges.  
Current connection details :  
displays the data packets sent and received via the Infotainment  
system. The display may differ from the data of the mobile network operator  
(provider).  
Restore factory settings :  
resetting to the factory settings deletes any inputs and settings that  
have been made.  
Internet connection :  
opens a context menu with the selection options Do not allow (data  
connection is not established), Display message (data connection is established  
only after confirmation of the query) and Always allow (data connection is  
established automatically).  
Function buttons in the  
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Access point name :  
name of the access point of the mobile provider for the mobile  
connection. The name is set automatically by a default setting and can be  
changed manually if required in accordance with the specifications of the  
respective mobile provider.  
User name :  
Password :  
user name for accessing the mobile provider's access point. The user name is set  
automatically by a default setting and can be changed manually if required in  
accordance with the specifications of the respective mobile provider.  
password for establishing the mobile connection. The password is set  
automatically by a default setting and can be changed manually if required in  
accordance with the specifications of the respective mobile provider.  
Authentication :  
authentication (confirmation of identity check) may be necessary with some  
mobile providers. If this is the case select  
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Reset automatic connection settings :  
settings.  
any inputs and settings made are reset to default