Get Maintenance and Breakdown -> Instructions for charging cable Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

Malfunctions

In the event of a malfunction, e.g. in the communication with the home energy management system, bidirectional charging may be

cancelled. Alternatively, the vehicle can switch automatically to the Charge now charging method.

1. Remove the charging connector.

2. Connect the vehicle to the charging station again.

3. If the error persists, contact the customer service of the HEMS manufacturer or consult a suitably qualified workshop.

Volkswagen recommends using an authorised Volkswagen repairer.

Instructions for charging cable

The charging cable supplied with the vehicle depends on the scope of delivery and the country-specific technical requirements, e.g.

charging connector connections for mains sockets.

Volkswagen recommends that you use only the supplied charging cable and observe the following instructions for the charging cable

→

, →

.

—Handle with care.

—Unwind or wind up completely.

—Do not fold or bend over sharp edges.

—Do not trap or drive over cable.

—Pull only at the charging connectors.

—Children must not use the charging cable.

—Keep animals away from cable.

—Stow safely without kinks after use.

DANGER

Use of a damaged charging cable or a charging cable that has been tampered with can lead to an electric shock. This will result in

serious or fatal injuries.

● Always check the charging connectors and charging cable for damage, e.g. cracks, before use.

● Never open the charging cable and its components.

● Never use a damaged charging cable or a charging cable that has been tampered with.

● Have the charging cable checked by a suitably qualified workshop if there is a malfunction. Volkswagen recommends using an

authorised Volkswagen repairer.

WARNING

If the high-voltage battery is charged with an unsuitable charging cable, this can cause a short circuit and an electric shock. This can

damage the charging cable and result in serious or fatal injuries.

● Please always observe the specifications given on the charging cable.

● Make sure to find out the type of electrical installation available locally before travelling abroad.

● Before driving abroad, find out about the correct country-specific charging cable and the maximum permissible charging current.

The charging cable of the DC charging station may have a maximum length of around 30 m (around 98 ft).

Stowing the charging cable

Under the luggage compartment floor: stowage

compartment with stowage space for the charging cable

(illustration).

WARNING

An unsecured or incorrectly secured charging cable can be flung through the vehicle interior in the event of sudden driving or braking

manoeuvres. This can result in accidents and severe injuries.

● Stow the charging cable in the storage compartment under the luggage compartment floor → Fig. 1.

●

stow the charging cable in the supplied charging cable bag and hook the bag into a front fastening ring in the luggage

compartment (depending on equipment).

● If the rear seat backrest has been folded forward, stow the charging cable in the charging cable bag in the footwell in front of the

rear seat.

Instructions for charging connectors and charging cable protection unit

—Do not reach into the contacts of the charging connector.

—Protect against intense sunlight. The ambient temperature must not be higher than 50°C (122°F).

—Do not drop.

—Protect against submerging in liquids, such as rainwater.

—Fit the protective caps after use.

WARNING

If the charging cable for mains power sockets is connected or used incorrectly, this can lead to a serious malfunction. This can result

in damage to the electrical installation and the charging cable, and can also cause a fire and serious injuries.

● Never connect the charging cable to an extension cable, a cable reel, a multiple socket outlet or an adapter such as a regional

adapter or timer.

The charging cable may be subject to a regular testing requirements as mobile electrical equipment. A test adapter is required.

Comply with the maximum load for the safety circuit used. If the charging cable is connected to a mains socket with other

electrical consumers in the same electrical circuit, the fuse in the electrical circuit can be tripped.

Charging cables must be disposed of in an environmentally friendly way and must not be disposed of as household waste.

Cleaning the charging cable

1. Wipe the surface of the charging cable with a dry or only slightly moistened cloth → , →

.

DANGER

When cleaning a plugged-in charging cable, there is a risk of coming into contact with the voltage of the high-voltage system. This

can lead to an electric shock with burns and serious or fatal injuries.

● Clean the charging cable only when it is disconnected.

NOTICE

If the charging cable is not cleaned correctly, this can result in damage.

● Use only water on the surface and no additional cleaning agents.

● Make sure that no water gets into the contacts of the charging cable.

Charging cable for charging stations with alternating current

(AC).

The maximum charging current is 16 A or 32 A and depends on the infrastructure used, the charging cable and the equipment of the

battery charger.

WARNING

If the charging cable for charging stations is used as an extension cable, it is unlocked and a serious malfunction can occur. This can

result in damage and can also cause a fire and serious injuries.

● Never use the charging cable as an extension of another charging cable.

NOTICE

Incorrect operation of the charging station can damage the vehicle's high-voltage system.

● Observe the manufacturer’s information and instructions when using the charging station.

The electrical installation abroad may be designed according to different technical rules than in your own country. This means that a

2

charging cable with a cross-section of 5 x 6 mm may be required locally to achieve the maximum charging capacity available.

Charging with a charging cable with a rating of 16 A is not possible at some charging stations that support 32 A. This depends

on the equipment of the charging station.

—Inform yourself about the available charging technology before charging.

Charging cable for mains sockets (illustration)

Charging cable protection unit: LED lights.

1

2

3

4

Indicator lamp for plug and power supply.

Indicator lamp for protection unit

Indicator lamp for vehicle

Fault warning lamp.

Information on the charging cable

Before using the charging cable, also pay attention to the information on the charging cable and on the rear of the protection unit.

It is possible that charging cable supplied outside Norway cannot be used for recharging from mains sockets in Norway.

Protection unit

The charging connector is de-energised by the electronic protection unit until it is inserted in the vehicle’s charging socket.

Self-test

When the charging cable is connected to a mains socket, the protection unit will automatically perform a self-test. All warning and

indicator lamps will briefly light up and go out one after another. The current operating status is then displayed.

Status indicators

One or more indicator lamps on the protection unit light up green → Fig. 2 1 , 2 or 3 .

Display and meaning

— 1 Lit up:

The charging cable is connected to the mains network but not to the vehicle.

— 1 , 2 lit up, 3 flashing:

High-voltage battery is being charged.

— 1 , 2 and 3 lit up:

Charging process ended. High-voltage battery has been charged.

Setting charging current

The charging cable limits the charging current corresponding to the available power supply.

Depending on the equipment, the charging current can be reduced in the charging settings of the Infotainment system if charging is

not to take place with the maximum charging current at the local power supply (→ Timer-controlled charging).

Temperature monitoring

The temperature monitoring function of the charging cable is triggered if the charging cable overheats, e.g. due to storage in an

overheated luggage compartment or strong sunlight.

If charging is interrupted, the current status indicator goes out and one of the indicator lamps flashes green. The warning lamp

→ Fig. 2 4 flashes red.

1. Remove the charging cable and leave it to cool.

2. If the fault occurs again, go to a suitably qualified workshop. Volkswagen recommends using a Volkswagen dealership.

It is not necessary to remove the charging cable if only the warning lamp → Fig. 2 4 flashes red and the status indicator remains lit.

Charging will take place with a lower charging current until the charging cable has cooled down after a certain period. The charging

current will be increased again automatically.

Fault displays

If the warning lamp → Fig. 2 4 flashes or lights up red without an indicator lamp → Fig. 2 1 , 2 or 3 being lit continuously,

there is a fault present.

Display and meaning

— 1 flashing, 4 lit or flashing:

Fault in the power supply.

— 2 flashing, 4 lit or flashing:

Fault in the safety device.

— 3 flashing, 4 lit or flashing:

Vehicle malfunction.

The charging process will be interrupted or aborted.

1. Observe the information on the rear of the protection unit.

2. If the fault persists, go to a suitably qualified workshop. Volkswagen recommends using a Volkswagen dealership.

If the vehicle is connected to the power grid via an additional connection or is located in direct proximity to high-voltage lines

during the charging process, charging at a mains socket may not be possible. Additional connections to the power grid:

Maintenance and Breakdown -> Instructions for charging cable for Your Volkswagen ID.5 SUV First Generation (2021-2025)

Related Topics

Maintenance and Breakdown

Popular Owner Manuals

Latest Owner Manuals