Get Maintenance and Breakdown -> Towing Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

If a vehicle can no longer be moved under its own power, the vehicle can be transported with a breakdown truck or towed by another

vehicle.

Make sure that both drivers are familiar with how to tow a vehicle. This applies in particular if no tow-bar is used.

Observe any legal requirements when towing.

NOTICE

Tow-starting the vehicle can cause considerable damage to the vehicle.

● Carry out jump starting to activate the vehicle’s drive system.

NOTICE

When towing off paved roads, there is always a risk of overloading the fastening parts and causing considerable damage to the

vehicles.

● Make sure that no excessive pulling forces occur and take care to avoid jerking movements when towing.

Transport is where a vehicle that cannot be driven is transported by a breakdown truck.

WARNING

Vehicle components can be severely damaged by incorrectly secured tow-ropes or tow-bars. The risk of accident is increased and

serious or fatal injuries may be caused.

● Attach the vehicle only at the points provided for transport and towing.

● Never attach the tow-rope or tow-bar to axle or running gear components.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

NOTICE

Pushing the vehicle by hand can cause damage to the vehicle, e.g. deformation or detachment of add-on parts.

● When pushing the vehicle by hand, do not press on the tail light clusters, large panels and side or rear spoilers.

When does your vehicle have to be transported on a breakdown truck?

In case of a fault or damage, the vehicle must be transported standing with all four wheels on a breakdown truck if one of the following

situations applies (→ Towing).

1. Inform the people involved, in particular the organisation office and the transport company, that your vehicle is electrically

driven.

If the vehicle is to be transported, the vehicle may be transported only standing with all four wheels on a breakdown truck.

Transport with a breakdown truck.

Information on the mounting points for transport at the front and rear (→ Front towing eye) (→ Rear towing eye).

Towing is where a vehicle that cannot be driven is pulled with the aid of another vehicle. The vehicle can be towed with a tow-bar or a

tow-rope:

—The maximum permitted speed is 50 km/h (around 30 mph).

—The maximum permitted distance is 50 km (around 30 miles).

In which situations may the vehicle not be towed?

In case of a fault or damage, the vehicle must be transported standing with all four wheels on a breakdown truck if one of the following

situations applies.

—The 12-volt vehicle battery is discharged.

—A red warning lamp

and the text message Towing damages the electrical system. Consult vehicle wallet. in the instrument

cluster.

—The power supply for the 12-volt vehicle electrical system cannot be guaranteed.

—The instrument cluster display does not work properly.

—The distance to be towed is further than 50 km (around 30 miles).

—Neutral (position ) cannot be selected.

— The roll-away protection cannot be deactivated .

—The steering lock cannot be released.

—If the steering function or the operating clearance of the wheels cannot be ensured after an accident.

If the conditions for towing are not met, the vehicle must be towed or pushed rolling on its own four wheels only in emergency

situations. The towing operation to the breakdown truck must take place only at walking pace and for a maximum distance of

100 metres.

WARNING

If the vehicle is towed even though the text message Towing damages electrical system. Owner’s manual! is displayed in the

instrument cluster, vibrations can occur in the drive system and the drive wheels can lock, particularly on icy or wet roads. Locked

wheels can lead to a loss of control of the vehicle. This can result in accidents and serious or fatal injuries.

● If the message Towing damages electrical system. Owner’s manual! appears in the instrument cluster, push or tow the vehicle

only in emergency situations.

It is easier and safer to tow a vehicle with a tow-bar. Use a tow-rope only if you do not have a tow-bar. The tow-rope should be slightly

elastic to reduce the strain on both vehicles. It is advisable to use a tow-rope made of synthetic fibre or similarly elastic material.

WARNING

If a vehicle is being towed, the vehicle handling and braking efficiency will change significantly. This can lead to a loss of control over

the vehicle, accidents and serious or fatal injuries.

● Please note that greater force is needed for steering and braking during towing.

Attach the tow-rope or the tow-bar only to the points provided:

—Towing eye.

—Ball coupling.

WARNING

Vehicle components can be severely damaged by incorrectly secured tow-ropes or tow-bars. The risk of accident is increased and

serious or fatal injuries may be caused.

● Attach the vehicle only at the points provided for recovery and towing.

● Never attach the tow-rope or tow-bar to axle or running gear components.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

Preparations

—Ensure that the tow-rope is not twisted. Otherwise a towing eye can become unscrewed during towing.

—Switch on the ignition and hazard warning lights on both vehicles. However, observe any regulations to the contrary.

—Observe the legal regulations and notes on towing in the owner’s manual of the other vehicle.

Pulling vehicle (front)

1. The tow-rope must be taut before you drive off properly.

2. Press the accelerator with particular care.

3. Avoid sudden braking and driving manoeuvres.

4. Do not exceed the maximum permitted trailer weight.

Pulled vehicle (rear)

It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard warning lights are switched on. To do

this, operate the turn signal and main beam lever in the required direction while the ignition is switched on. The hazard warning lights

will not flash while the turn signal is being used. The hazard warning lights will start flashing again automatically as soon as the turn

signal and main beam lever is moved back to the neutral position.

1. Make sure that the ignition is always switched on so that the steering wheel is not locked and you can operate the turn signals

and wipers if necessary. The brake servo and power steering function only when the vehicle’s drive system is activated.

Otherwise you must press the brake pedal with significantly more force and also use more effort for steering.

2. Make sure that the vehicle key is always in the vehicle during towing (→ Keyless Access).

3. Deactivate Front Assist.

4. Deactivate the roll-away protection .

the driver sits on the driver seat with seat belt fastened during the entire towing operation and the driver door is closed

5. Ensure that the tow-rope is always taut.

NOTICE

The wheels may lock if the electronic parking brake switches on during towing. This can result in serious damage to the vehicles.

● End towing immediately.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

NOTICE

The electronic parking brake and steering lock cannot be released if the charge level of the 12-volt vehicle battery is not sufficient.

The vehicle can be damaged during towing.

● In the event of power failure or malfunctions, switch on the ignition or activate the vehicle’s drive system, if necessary by jump

starting, in order to release the electronic parking brake and steering lock.

● Seek expert assistance and have the vehicle transported standing on a breakdown truck if necessary.

Depending on the country and vehicle equipment, the mounting for the towing eye is located behind the cover in the bumper.

1. Before towing, check that the mounting with screw thread is available for the towing eye.

2. If this is not the case, seek expert assistance and have the vehicle transported on a breakdown truck if necessary.

The towing eye must always be kept in the vehicle →

NOTICE

Use of a towing eye that is not suitable for the vehicle can damage the vehicle.

● Always use the towing eye from the supplied vehicle toolkit or another suitable towing eye for towing.

Fitting the towing eye at front

Maintenance and Breakdown -> Towing for Your Volkswagen ID.5 SUV First Generation (2021-2025)

Related Topics

Maintenance and Breakdown

Popular Owner Manuals

Latest Owner Manuals