Get Opening and Closing Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

The function of the legally required eCall Emergency System is restricted. It is not possible to establish a voice connection to the public

emergency call centre, for example.

1. Go to a suitably qualified workshop immediately and have the fault rectified. Volkswagen recommends using an authorised

Volkswagen repairer.

Vehicle key.

1

2

3

4

Unlock the vehicle. Press once: the vehicle is unlocked according to the settings in the Infotainment system. Press twice: the

complete vehicle is unlocked.

Unlock only the boot lid. All turn signals flash twice. To do this, press and hold the button briefly. The boot lid will open if the

button is pressed and held.

Lock the vehicle. All turn signals flash once. Pressing once locks the vehicle and activates SAFELOCK. Pressing twice locks the

vehicle without SAFELOCK.

Indicator lamp.

Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism. This prevents the doors from being

opened both from inside and outside.

If a vehicle is equipped with SAFELOCK, this is activated automatically when the vehicle is locked with the vehicle key or the sensor in

the door handle. If it is wished to intentionally cancel the SAFELOCK function, the vehicle key or door handle sensor must be operated

again. The vehicle is then only locked. In this case, opening from outside is prevented and opening from inside is possible.

WARNING

If the vehicle key is left unattended in the vehicle, children or unauthorised persons could lock the doors and the boot lid, activate the

vehicle’s drive system or switch on the ignition and thus operate electrical equipment, such as the electric windows. This can result in

accidents and serious or even fatal injuries.

● Take all vehicle keys with you every time you leave the vehicle.

WARNING

If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion

or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

NOTICE

External influences can restrict the vehicle key functions and damage the key.

● Protect the key from moisture and excessive vibration.

The service life of the button cell in the vehicle key will be shortened by regular use of convenience systems and other use

behaviour.

Vehicle key: releasing the manual key.

1

2

3

Press the release button briefly. The keyring folds open.

Press the release button and pull the manual key out in the direction of the arrow.

Manual key.

A manual key is located in the vehicle key which can be used to lock and unlock the vehicle manually → Fig. 1.

If the vehicle or vehicle key battery is flat, it may be necessary to lock or unlock the vehicle manually .

Volkswagen recommends having the button cell replaced by a suitably qualified workshop. Volkswagen recommends using an

authorised Volkswagen repairer →

.

Vehicle key: opening the battery compartment cover.

1

2

Manual key.

Lever out the cover.

Vehicle key: replacing the button cell.

1. Remove the manual key → Fig. 1 1 (→ Vehicle key).

2. Insert the manual key in the slot, press in the direction of the arrow and lever off the cover → Fig. 1 2 .

3. Lever the button cell out of the battery compartment → Fig. 2 , →

.

4. Press the new button cell into the battery compartment.

5. Press the cover onto the housing → Fig. 2 , →

6. Put the manual key back (→ Vehicle key).

.

7. Dispose of discharged batteries in an environmentally responsible way.

DANGER

If button cell batteries are swallowed or get into the wind pipe, this will lead to serious or even fatal injuries due to suffocation or

internal burns within a very short space of time.

● Call for medical help immediately if you suspect that someone has swallowed a button cell battery.

● Always keep the vehicle key and key fob with button cells out of the reach of children.

NOTICE

The vehicle key can be damaged if the button cell is not changed properly or if an unsuitable battery is used.

● Replace a discharged battery only with a new battery of the same voltage rating, size and specification.

● Pay attention to the correct polarity when inserting the battery.

● If the battery compartment cover cannot be closed, do not use the remote control.

The type of batteries used in the remote control of your vehicle key may contain perchlorate. This may require special

handling. Please observe all the legal requirements regarding the handling and disposal of these batteries (→ Product

recycling). Volkswagen recommends having this service carried out by a suitably qualified workshop. Volkswagen

recommends using an authorised Volkswagen repairer.

If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace the button cell (→ Vehicle key).

Synchronising the vehicle key

1. Stand beside the vehicle.

2. Press the

button on the vehicle key twice in quick succession.

1. Remove the manual key (→ Vehicle key).

2. If necessary, remove the cover of the driver door handle .

3. Press the

button on the vehicle key.

4. Unlock the vehicle using the manual key.

5. Open the driver door.

If the vehicle has an anti-theft alarm, this will be triggered immediately (→ Anti-theft alarm).

6. Switch on the ignition.

An emergency start must be performed in order to switch on the ignition. (→ Starting the engine).

The synchronisation process is complete.

Vehicle cannot be locked or unlocked

The vehicle key is subject to interference caused by obstacles, adverse weather conditions or other transmitters operating in the same

frequency range in the vicinity of the vehicle, e.g. mobile telephones, or due to a weak or flat button cell.

1. Close the driver door.

synchronise the vehicle key (→ Vehicle key).

change the button cell in the vehicle key (→ Vehicle key).

The central locking system switches off temporarily to protect itself from overloading. Wait for about 10 seconds and then try to

activate central locking again.

Indicator lamp does not flash

If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the vehicle key must be replaced.

Vehicle does not flash when locked

—All doors, the bonnet and the boot lid must be fully closed. The turn signals flash only if the vehicle is fully closed.

—Check whether the vehicle key is close enough to the vehicle.

—Check the charge level of the key battery.

The indicator lamp in the vehicle key must light up each time the buttons are pressed.

The central locking button lights up white.

—The vehicle is unlocked.

—Close all doors and operate the central locking button in the door.

—The central locking button lights up yellow when all doors have been locked from inside.

—If the central locking button still lights up white, the doors are not locked and there is a fault. Go to a qualified workshop.

Volkswagen recommends using an authorised Volkswagen repairer.

Vehicle cannot be unlocked due to a flat key battery

1. Remove the manual key from the vehicle key (→ Vehicle key).

2. Insert the manual key in the door lock cylinder and turn anticlockwise.

On right-hand-drive vehicles, turn the manual key clockwise.

3. The driver door is unlocked mechanically.

4. Open the driver door.

5. Switch on the ignition. The alarm is ended.

6. To unlock the other doors, operate the central locking button in the door.

Depending on equipment, an alarm is triggered when the door is opened.

Vehicle cannot be unlocked due to a flat vehicle battery

1. Remove the manual key from the vehicle key (→ Vehicle key).

2. Insert the manual key in the door lock cylinder and turn anticlockwise.

On right-hand-drive vehicles, turn the manual key clockwise.

3. The driver door is unlocked mechanically.

4. Open the driver door.

5. If the SAFELOCK function was not activated previously, all doors can now be opened and unlocked individually by pulling the

respective interior door handle.

6. It is not possible to open the other doors if the SAFELOCK is activated.

The central locking functions will be available again after the convenience battery has been charged.

Additional or replacement vehicle keys can be obtained from an authorised Volkswagen repairer.

Keyless Access enables the vehicle to be locked and unlocked without active use of the key. For this purpose, a valid vehicle key must

be within close range of the vehicle.

Keyless Access: illustration of the operating ranges.

In the door handle: sensors.

A

B

Sensor surface on the inside of the door handle.

Sensor surface on the outside of the door handle.

Configuring Keyless Access

The behaviour of Keyless Access can be set in the Opening and closing menu in the Infotainment system.

It is recommended to always leave Keyless Access activated.

Unlock the vehicle

1. Touch the sensor on the inside of the door handle → Fig. 2 A .

All turn signals flash twice.

The driver door is unlocked. All doors can also be opened simultaneously by the central locking button in the driver door or by reaching

into the door handle twice in quick succession. If single door unlocking is activated, only the driver door can be unlocked when the

vehicle is approached on the driver side. Other doors are not unlocked. All doors or one side of the vehicle can be selected in the

settings of the Infotainment system.

To access the settings in the Infotainment system, select Vehicle and swipe to the left until Central locking is shown. After selecting

this option, the selection options for door unlocking will be displayed. All doors: all doors and the boot lid are unlocked. Single door:

only the driver door is unlocked with the first unlocking operation. The complete vehicle is unlocked with the second unlocking

operation. Vehicle side: only the doors on the driver side are unlocked in the first unlocking operation. The complete vehicle is unlocked

with the second unlocking operation.

Unlocking the vehicle when approaching

Depending on equipment, the vehicle can be unlocked automatically when you approach it. The following conditions need to be met

simultaneously:

The function is activated in the Infotainment system.

The vehicle key is in the vehicle’s unlocking range.

All turn signals flash twice when automatic unlocking has been performed successfully.

If the vehicle has not been unlocked for an extended period, the function will be available again only after the next activation of the

vehicle’s drive system.

If single door unlocking is activated, the driver door will be unlocked only if the vehicle is approached on the driver side. Other doors

are not unlocked.

Lock the vehicle

1. Park and exit the vehicle.

2. Touch the sensor on the outside of the door handle → Fig. 2 B .

All turn signals flash once.

The unlocking function is deactivated for a few seconds so that you can check that the vehicle has been locked successfully.

Locking the vehicle when walking away

Depending on equipment, the vehicle can be locked automatically when you walk away from it. The following conditions need to be

met simultaneously:

The function is activated in the Infotainment system.

The last key belonging to the vehicle leaves the locking range.

All turn signals flash once when automatic locking has been performed successfully.

Automatic locking will not take place if there is another vehicle key in the vehicle.

One-off deactivation of automatic locking:

1. Press the

button in the driver door for longer than 2 seconds while the door is open.

Automatic locking will then not be available until the next time the vehicle is locked intentionally.

The vehicle will be locked only if all doors and the boot lid are closed. Depending on the vehicle settings, a double acoustic

warning may be output to indicate that there are open doors or an open boot lid.

Locking takes place without SAFELOCK in the case of locking when walking away from the vehicle. This is signalled by a single acoustic

feedback. SAFELOCK locking of the vehicle takes place only after intentional locking at the door handle or with the vehicle key.

If the key is located in the detection range around the vehicle for an extended period, this can lead to restrictions in the locking

function when walking away or the unlocking function when approaching.

Certain devices can prevent locking. The vehicle will then remain unlocked without an acoustic warning. Always make sure that

the vehicle is locked.

If the vehicle was parked and not used for an extended period, the vehicle can be unlocked only by means of the sensor on the

inside of the driver door handle or using the vehicle key.

Locking and unlocking the boot lid

When the vehicle is locked, the boot lid will be unlocked automatically if it is opened when a vehicle key is located within the unlocking

range of the boot lid. The boot lid will be locked again after closing.

When Central locking, all doors and Keyless Access unlocking when approaching are activated in the Infotainment system, the vehicle

remains unlocked after the boot lid has been opened and closed. The vehicle must be actively locked.

If Keyless Access locking when walking away is activated, the vehicle is also locked automatically when you walk away from it.

Temporarily deactivating the keyless locking and starting system Keyless Access

The Keyless Access unlocking function can be deactivated temporarily.

1. Lock the vehicle with the

button on the vehicle key.

2. Touch the sensor on the outside of the door handle → Fig. 2 B once within 5 seconds.

All turn signals flash once.

Keyless Access is now temporarily deactivated.

3. To check deactivation, wait for at least 10 seconds and then pull the door handle again.

It should not be possible to open the door.

When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The keyless locking and starting system Keyless

Access is reactivated the next time the vehicle is unlocked.

Permanently deactivating Keyless Access

Keyless Access can be permanently deactivated in the Infotainment system.

When Keyless Access is deactivated, depending on the vehicle equipment, the sensor-controlled opening and closing of the

boot lid (→ Boot lid, automatic (Easy Open)) is also deactivated even if the function is activated in the vehicle menu.

Keyless Access does not work

The function of the door handle sensors may be restricted if they become very dirty.

1. Clean the sensors.

All turn signals flash four times

The vehicle key used last is still in the vehicle.

1. Remove the vehicle key and lock the vehicle.

Automatic deactivation of the sensors

The sensors will be deactivated in the following circumstances:

—The vehicle is not unlocked or locked for an extended period.

—A sensor has been triggered an excessive number of times.

Activating sensors again:

1. Unlock the vehicle with the

button on the vehicle key.

No valid vehicle key recognised

The indicator lamp lights up yellow. A text message is additionally shown on the instrument cluster display.

The vehicle key is no longer in the vehicle.

1. Do not deactivate the vehicle’s drive system.

2. Bring the vehicle key back into the vehicle.

depending on the equipment, remove the vehicle key from the immediate vicinity of the wireless charging function. Then

place the vehicle key in the stowage area of the centre console.

If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

If at least one window is open and the sensors in a door handle are continuously activated, all windows will close.

If the message Keyless Access system faulty appears on the instrument cluster, malfunctions can occur in the Keyless Access

system. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

The Keyless Access function may not work properly if the vehicle key is subject to interference from another radio signal, e.g. a

mobile telephone in the direct vicinity, or is covered by another object such as a metal case. If there is no vehicle key in the

vehicle or if it is not detected, a corresponding message will be shown in the instrument cluster.

The doors can be locked manually and, in some cases, also unlocked manually, if the vehicle key or central locking fails, for example.

The central locking system enables you to centrally lock and unlock all the doors, the boot lid and the charging socket flap of the

vehicle.

The vehicle can be locked if the ignition has been switched off or the driver has deactivated the vehicle’s drive system before leaving

the vehicle.

Display with open doors

A symbol in the instrument cluster indicates if one or more doors are not closed properly.

Do not drive on!

1. Park the vehicle safely if necessary.

2. Open the door in question and then close it again.

This symbol is also visible when the ignition is switched off and will go out a few seconds after the vehicle has been locked when all

doors are closed.

WARNING

Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe or fatal injuries.

● Stop immediately as soon as traffic permits and close the door.

● Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body

panels.

WARNING

Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on an uphill slope. This

could lead to serious injuries.

● Always hold the door handle firmly when opening and closing doors.

WARNING

Opening and closing the doors and boot lid without taking due care is dangerous and can cause serious injuries.

● Open or close the doors and boot lid only when there is no-one in their movement path.

WARNING

The central locking system locks all doors. In the event of an emergency or an accident, locked doors can make it more difficult for

persons providing assistance to gain access to the vehicle interior. If the vehicle is locked from the outside, the doors and electric

windows cannot be opened from the inside. There is a risk of serious or fatal injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

WARNING

All doors can be locked from the inside using the central locking button. This may mean that children, people requiring assistance or

animals lock themselves in the vehicle. In an emergency, they may not be able to leave the vehicle independently or to help

themselves. In addition, they could also be exposed to very high or low temperatures. There is a risk of serious or fatal injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

NOTICE

Removing the caps without taking due care can damage the vehicle.

● When carrying out manual opening or closing, remove parts carefully and fit them again correctly.

Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised persons from entering the

vehicle.

People who are locked in the vehicle can unlock the doors in an emergency by pulling the door release lever forcefully twice.

The lever must be pulled beyond a noticeable resistance in this case.

Opening doors from outside

1. Unlock the vehicle with the vehicle key.

2. Grip the door handle and press and hold the button on the inner side of the door handle.

3. Pull open the door.

Opening doors from inside

1. Pull the door release lever up to the point of resistance and push open the door. Do not pull the door release lever beyond the

point of resistance.

If the vehicle was locked from outside, the door release lever must be pulled twice up to its limit position in order to open the

door from inside.

Convenience features

If you sit on the driver seat when the ignition is switched off, the following convenience features will be activated:

—The air conditioning system is available.

—Some of the convenience consumers, e.g. the Infotainment system, are available.

—The roll-away protection remains activated.

—The ignition is still switched off.

The ignition is switched on only by pressing the starter button or by depressing the brake when there is a detected key (→ Starter

button).

If the ignition has been switched off again and you are still sitting in the driver seat, the vehicle remains in Comfort mode until you get

out. Additional deactivations are possible due to a low 12 V battery charge level, after a period of 30 minutes has elapsed, or if the

vehicle is locked.

The central locking system indicator lamp is located in the driver door.

The indicator lamp indicates the status of the central locking system for around 30 seconds after the vehicle has been locked.

A red LED flashes for approximately 2 seconds at short intervals.

The status of the central locking system is then indicated for around 28 seconds:

Vehicle with SAFELOCK

—The vehicle is locked with SAFELOCK if the red LED flashes at long intervals.

—If the red LED is not lit up, the vehicle is locked but without SAFELOCK.

Vehicle without SAFELOCK

—The vehicle is locked if the red LED flashes at long intervals.

The LED flashes at slow intervals after around 30 seconds.

Points to note

If the red LED is lit up continuously, there is a fault in the central locking system or the anti-theft alarm system.

Depending on the vehicle equipment, the settings for central locking can be made in the Vehicle settings menu in the Infotainment

system.

Automatic locking (Auto Lock)

The vehicle locks itself automatically at speeds above approximately 15 km/h (around 9 mph). The

indicator lamp in the central

locking button will light up yellow when the vehicle is locked.

Automatic unlocking (Auto Unlock)

All vehicle doors and the boot lid are automatically unlocked if one of the following conditions applies:

— In an accident, when airbags have triggered.

—

the electronic parking brake is engaged and the ignition is switched off.

the door release lever has been operated. This applies at speeds up to around 15 km/h (around 9 mph).

Automatic unlocking gives emergency responders access to the vehicle.

In the driver door: central locking touch panel.

1

Indicator lamp in the touch panel for central locking.

In the driver door: release button for the boot lid.

1

Release button.

- open the boot lid.

If the

button in the driver door is pulled, only the boot lid opens. All doors remain locked.

Depending on the country, the touch panel for central locking can also be found in the front passenger door.

If the vehicle has been locked from outside with the vehicle key, the central locking touch panel is not activated.

Please note the following: if the vehicle was locked from inside using the central locking touch panel:

—The indicator lamp

in the touch panel lights up yellow when all doors are closed and locked → Fig. 1 1 .

—The anti-theft alarm will not be activated (→ Anti-theft alarm).

The doors can be opened from the inside by pulling the door release handle. The

indicator lamp in the touch panel goes out. The

unopened doors and boot lid remain locked and cannot be opened from the outside.

If the driver door is open, it will not be locked.

Handle on the driver door: levering off the cover.

Locking the driver door manually.

1. Lever off the cap with the vehicle key in the direction of the arrow → Fig. 1.

2. Insert the key bit into the lock cylinder. The grip of the manual key points towards the rear door.

3. To lock the vehicle, turn the manual key in the direction of the arrow → Fig. 2.

4. To unlock the vehicle, turn the manual key in the opposite direction to the arrow → Fig. 2.

5. To open the door, pull the driver door handle forcefully.

The driver’s door handle folds outwards.

6. Fit the cap again.

Things to note when unlocking manually

When manual locking takes place, all doors are locked. With manual unlocking, only the driver door is unlocked. Observe the

information about the anti-theft alarm (→ Anti-theft alarm).

—The alarm is triggered when the driver door is opened (→ Anti-theft alarm).

—An emergency start must be performed after unlocking (→ Starting the engine).

—Activate the vehicle’s drive system to switch off the alarm.

The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is activated when the vehicle is locked manually using the key bit (→ Anti-theft alarm).

In the front edge of the rear right-hand door: manually

locking the vehicle with the manual key (illustration).

The front passenger door and the rear doors can be locked manually.

The anti-theft alarm is not activated.

1. Open the door.

2. Insert the key bit or manual key into the slot and turn or press.

3. Check that the door is locked. To do this, pull the door handle forcefully.

4. Have the vehicle checked immediately by a suitably qualified workshop. Volkswagen recommends using an authorised

Volkswagen repairer.

The manually locked door is unlocked again when the vehicle is unlocked or the door is opened from the inside.

The doors can be unlocked and opened from the inside by pulling the door release handle.

In the driver door: touch panel for electric childproof lock.

1

Touch panel for childproof lock.

The electric childproof lock stops the doors from being opened and the electric windows in the doors from being operated.

Switching the electric childproof lock on and off

—Switching on: press the touch panel → Fig. 1 1 .

—Switching off: press the touch panel again.

The indicator lamp in the touch control lights up yellow when the childproof lock is active → Fig. 1 1 .

Error message on Infotainment system or on instrument cluster display

If the electric childproof lock is operated and a rear door is opened at the same time, the electric childproof lock cannot be switched on

or off at this door.

An error message is shown on the Infotainment system or on the instrument cluster display.

1. Press the button for the electric childproof lock again in order to synchronise the status of the rear doors.

2. If the error message does not disappear, have the vehicle checked by a suitably qualified workshop. Volkswagen recommends

using an authorised Volkswagen repairer.

WARNING

When the electric childproof lock is activated, the door cannot be opened from the inside. This may mean that people lock

themselves in the vehicle. In an emergency, they may not be able to leave the vehicle independently or to help themselves.

● Never leave children or people requiring assistance alone in the vehicle when the doors are locked.

WARNING

If children, people requiring assistance or animals are left unattended in the vehicle, they could be exposed to very high or low

temperatures. There is a risk of serious or fatal injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism.

The SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it more difficult to break into the vehicle.

The doors can no longer be opened from the inside →

.

Deactivating SAFELOCK

The SAFELOCK can be deactivated in one of the following ways:

—Press the button on the vehicle key again within 2 seconds.

— Touch the sensor on the outside of the door handle again within 2 seconds (→ Keyless Access).

—Switch on the ignition.

deactivate the interior monitoring system and the anti-tow alarm (→ Interior monitoring system and anti-tow alarm).

Depending on the equipment level, temporarily deactivate the interior monitoring and the anti-tow alarm in the Vehicle Settings menu

in the Infotainment system before locking the vehicle (→ Interior monitoring system and anti-tow alarm).

A message may be displayed in the instrument cluster indicating that SAFELOCK is active.

The following applies when SAFELOCK is deactivated:

—The vehicle can be unlocked and opened from the inside using the door release lever.

—The anti-theft alarm is active (→ Anti-theft alarm).

—The interior monitoring and anti-tow alarm are deactivated (→ Interior monitoring system and anti-tow alarm).

WARNING

The doors can no longer be opened from the inside once the SAFELOCK is activated. Careless or unsupervised use of SAFELOCK can

lock people in the vehicle interior and cause serious injuries in the event of an emergency.

● Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.

If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked, and not the whole vehicle.

The doors are released (but not unlocked) and the central locking button is activated only when you switch on the ignition.

Indicator lamp lights up continuously

The red LED in the vehicle door flashes at short intervals and then lights up continuously.

There is a fault in the locking system.

1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

Turn signals do not flash

The turn signals do not flash as confirmation when the vehicle is locked:

1. Check to make sure that all the doors, the boot lid and the bonnet are closed.

2. Close the doors, boot lid or bonnet if they are open.

Vehicle locks itself automatically

The vehicle will lock itself again automatically after around 45 seconds if the vehicle was unlocked by remote control, Keyless Access or

mobile telephone and one of the following conditions applies:

—The boot lid was not opened.

—No door was opened.

—The ignition was not switched on.

Response when locking the vehicle with a second vehicle key

The vehicle key inside the vehicle is disabled for activating the vehicle’s drive system as soon as the vehicle is locked from outside with

a second vehicle key.

1. To enable the vehicle key inside the vehicle for normal activation of the vehicle’s drive system, press the

button on the vehicle

key inside the vehicle (→ Activating the vehicle’s drive system).

Unlocking and locking the vehicle after airbags have been triggered

The entire vehicle is unlocked if the airbags are activated during an accident. The doors can be opened by forcefully pulling the door

handles.

Depending on the extent of the damage, the vehicle can be locked as follows after an accident.

1. Switch the ignition off and then back on again.

2. Open all doors and close again.

3. Lock the vehicle.

It may not be possible to lock or unlock the vehicle using Keyless Access if the 12-volt vehicle battery or button cell in the

vehicle key is weak or discharged. The vehicle can be unlocked or locked manually.

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be shown in the instrument

cluster. This may occur if the vehicle key is disrupted by another radio signal or is covered by another item such as an

aluminium suitcase.

Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.

The anti-theft alarm monitors the doors, bonnet and the boot lid.

The anti-theft alarm is automatically activated when the vehicle is locked.

If the vehicle is not opened electronically with a valid vehicle key, the anti-theft alarm is triggered and emits acoustic and visual

warning signals for up to 5 minutes.

When does the system trigger an alarm?

—When a door that was unlocked mechanically with the vehicle key is opened.

—When the bonnet is opened.

—When the boot lid is opened.

—When an invalid vehicle key is used.

—If there is movement inside the vehicle (in vehicles with interior monitoring) (→ Interior monitoring system and anti-tow alarm).

—If the vehicle is lifted or towed (vehicles with anti-tow alarm) (→ Interior monitoring system and anti-tow alarm).

—If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior monitoring) (→ Interior monitoring

system and anti-tow alarm).

—If a bicycle carrier that is connected to the anti-theft alarm system is removed.

—If a trailer that is connected to the anti-theft alarm system is removed.

—If the 12-volt vehicle battery is disconnected.

—If the rear window is broken.

—If a device is connected to the diagnostic connection when the anti-theft alarm system is active.

Switching off the alarm

1. Unlock the vehicle using the unlocking button

on the vehicle key.

2. On vehicles with Keyless Access locking and starting system: when the vehicle key is within range for unlocking, grip the door

handle .

3. Switch on the ignition.

To switch on the ignition, place the vehicle key in the area provided for it when performing an emergency start (→ Starting the

engine).

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.

In the roof console: sensors for the interior monitoring

system (arrows).

The interior monitoring system triggers an alarm if movement is detected in the interior of a locked vehicle → Fig. 1.

The anti-tow alarm will be triggered if the vehicle is lifted.

Switching on the interior monitoring system and anti-tow alarm

1. Lock the vehicle.

When the anti-theft alarm is switched on, interior monitoring and the anti-tow alarm are also active.

Depending on the equipment, the function of interior monitoring may be impaired if a load guard is used.

Temporarily switching off the interior monitoring system and anti-tow alarm

The interior monitoring system and anti-tow alarm can be switched off temporarily in the Opening and closing submenu in the

Infotainment system (→ Vehicle settings menu). Alternatively, interior monitoring and the anti-tow alarm can also be temporarily

deactivated using the vehicle key. To do this, press the locking button on the vehicle key twice within 2 seconds. The interior

monitoring system and anti-tow alarm remain deactivated until the next time the vehicle is locked.

The interior monitoring system and anti-tow alarm can be switched off in the exit menu. The ignition must be switched off when doing

this (→ Starter button).

To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following situations:

—If any people or animals are to remain in the vehicle interior for a short period.

—If the vehicle is to be loaded onto another vehicle, transported or towed away.

—If the vehicle is to be parked in a car wash or a two-storey garage.

Risk of false alarms for the interior monitoring system

Interior monitoring can only work properly if the vehicle is completely closed. Observe the legal requirements. A false alarm can be

triggered in the following situations:

—If one or more windows are fully or partially open.

—If lightweight items such as loose pieces of paper or items hung from the interior mirror are left in the vehicle.

—If the vibration alarm of a mobile telephone is switched on.

Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.

If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft alarm is activated. Interior

monitoring and the anti-tow alarm are not activated until all doors and the boot lid are closed.

SAFELOCK is also deactivated when the interior monitoring system and anti-tow alarm are switched off (→ SAFELOCK).

On vehicles with Keyless Access, the boot lid is automatically unlocked upon opening .

If single door or vehicle side unlocking is activated in the opening and closing settings in the Infotainment system, press the

on the vehicle key twice to unlock the boot lid.

button

On vehicles with Keyless Access, operate the sensor on the inside of the driver or front passenger door handle twice, depending on

setting.

WARNING

Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and serious injuries.

● Open or close the boot lid only when there is no-one in the movement path of the boot lid.

● Always keep the boot lid closed while the vehicle is in motion.

● Close and lock the boot lid and all doors when the vehicle is not in use.

● Check that the closed boot lid is flush with the surrounding body parts.

WARNING

Temperatures inside a locked vehicle may be extremely hot or cold depending on the season. This can cause serious injuries and

illness or fatalities, especially among small children.

● Ensure that no one remains in the vehicle.

● Never leave children playing unattended in or around the vehicle, especially when the boot lid is open. Children could climb into

the luggage compartment and shut the boot lid, thereby trapping themselves inside.

WARNING

It may not always be apparent that the boot lid is unlocked when a loaded luggage carrier is attached to it. If unlocked, the boot lid

may open suddenly while the vehicle is in motion. This can cause serious injuries.

● Check that the closed boot lid is flush with the surrounding body parts.

WARNING

If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower by itself and cause serious injuries due to the

additional weight.

● Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. a luggage carrier.

● Remove the snow or load before opening the boot lid.

● Support the boot lid if necessary or remove the load or snow before opening the boot lid.

WARNING

If the boot lid is not closed correctly, this can cause the rear window to shatter and lead to serious injuries.

● Never close the boot lid by pressing with your hand on the rear window.

NOTICE

Incorrect use of the opening mechanism can damage the component and make it impossible to close the boot lid.

● Never use the opening mechanism to hold or fix a load.

NOTICE

Incorrect use of the boot lid or rear spoiler can damage the component and lead to the component being torn off.

● Never use the boot lid or roof spoiler to hold or fix a load.

In the boot lid: button for opening the boot lid.

In the open boot lid: handle for closing the boot lid

(illustration).

Opening the boot lid

1. To unlock the boot lid, press the

or

button on the vehicle key.

2. Lift the boot lid with the button → Fig. 1.

Closing the boot lid

1. Pull the boot lid down carefully using the handle in the interior trim so that it engages in the lock → Fig. 2, →

.

If the boot lid is open or not correctly closed, this is indicated on the digital instrument cluster display.

The boot lid is locked automatically when the vehicle is moving.

WARNING

Serious injuries can occur if the boot lid is closed incorrectly or without due care and attention.

● When opening the boot lid, make sure the boot lid is moved fully up.

● When closing the boot lid, make sure that no-one has their hands in the direct path of the boot lid as it moves.

If the boot lid is not opened within a few minutes after unlocking, it automatically locks again.

In the open boot lid: button for closing boot lid electrically.

Electrically opening the boot lid

1. On the vehicle key, briefly press and hold the

pull the button in the driver door upwards (→ Central locking button).

press the button for opening the boot lid (→ Boot lid, mechanical).

or

button.

The boot lid will then open.

Electrically closing the boot lid

1. Press the button in the open boot lid → Fig. 1.

with the ignition switched on, pull the

button in the driver door upwards until the boot lid is closed (→ Central locking

button).

in vehicles with keyless locking and starting system Keyless Access: briefly press and hold the

The vehicle key must also be within the operating range.

button on the vehicle key.

close the boot lid by moving it manually until the boot lid closes by itself.

The boot lid is closed.

Interrupting the opening or closing procedure

1. Press the

or

button on the vehicle key during the opening or closing procedure.

press the button on the boot lid during the opening or closing procedure → Fig. 1.

The boot lid can now be moved by hand. You will need to use more force than usual.

Pressing the

button again will move the boot lid back to its starting position.

Acoustic signals

If the boot lid is opened or closed from the vehicle interior or with the vehicle key, acoustic signals will sound.

Changing and storing the opening angle

If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of the boot lid can be changed.

1. Stop the opening procedure at the desired open position.

The boot lid must be at least half open.

2. Press and hold the

button in the boot lid until the hazard warning lights flash → Fig. 1.

The changed opening angle will be stored.

The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening angle has been stored.

WARNING

Serious injuries can occur if the boot lid is closed incorrectly or without due care and attention.

● When closing the boot lid, make sure that no-one has their hands in the direct path of the boot lid as it moves.

NOTICE

If the boot lid is opened or closed where there is insufficient clearance, this may result in damage.

● Check whether there is enough clearance before opening or closing the boot lid, for example in garages.

Illustration of the boot lid with sensor-controlled opening

(Easy Open).

Depending on country, the boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key within the

operating range of the boot lid.

1. Stand centrally behind the bumper.

2. Move your foot and shin quickly towards the bumper → Fig. 1.

3. Then quickly move your foot and shin away from the bumper again.

Visual feedback is provided via the turn signals. The boot lid opens.

Activating or deactivating Easy Open

Easy Open can be activated and deactivated in the Infotainment system:

1. Select the Vehicle menu.

2. Swipe sideways and activate or deactivate Easy Open.

1. Swipe sideways and select the Central locking menu option.

2. Scroll down the list and activate or deactivate Easy Open.

If Easy Open is activated, Easy Close is also active (→ Boot lid, automatic (Easy Close)).

The Easy Open function is available only when Keyless Access is activated .

The Easy Open function can be triggered unintentionally in the following situations:

—If a charging cable is routed around the lower rear area of the vehicle when charging.

—When sweeping below the rear bumper.

—By a strong water or steam jet.

—If maintenance and repair work is performed in the area of the rear bumper.

—By moving gates in the close range of the bumper.

CAUTION

If there is a valid vehicle key in the operating range of the boot lid, the Easy Open function may be activated unintentionally in some

cases and the boot lid will then open. If the boot lid is opened by mistake it can cause damage to anyone in the path of the boot lid

and material damage.

● After parking the vehicle, switch off the Easy Open function via the Infotainment system if you park close to obstacles, e.g. street

lamps, posts or garage doors, or in an underground car park with a low ceiling height.

● Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.

● Always switch off the Easy Open function via the Infotainment system before carrying out any maintenance or repair work on the

vehicle.

● Always switch off the Easy Open function via the Infotainment system before washing the vehicle.

● Always switch off the Easy Open function via the Infotainment system before fitting a bicycle carrier or attaching a trailer

(→ Trailer towing).

Illustration of the boot lid with sensor-controlled closing

(Easy Close).

The Easy Close function is country-dependent and can be activated only if there is a valid vehicle key in the operating range of the boot

lid.

1. Stand centrally behind the bumper.

2. Move your foot and shin quickly towards the bumper → Fig. 1.

3. Then quickly move your foot and shin away from the bumper again.

Easy Close is activated for around 20 seconds. An acoustic signal confirms activation.

The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating range of the boot lid.

The boot lid will lock again automatically, provided that the vehicle had been locked beforehand and as long as there is no valid vehicle

key inside the vehicle.

Easy Close allows a maximum of one vehicle key to be locked into the boot.

The closing operation will be interrupted as soon as a vehicle key comes within the operating range again. The boot lid will then open

again.

Activating or deactivating Easy Close

The Easy Close function can be activated and deactivated together with the Easy Open function in the Vehicle menu in the

Infotainment system (→ Boot lid, automatic (Easy Open)).

The Easy Close function is available only when Keyless Access is activated .

The Easy Close function can be triggered unintentionally in the following situations:

—If a charging cable is routed around the lower rear area of the vehicle when charging.

—When sweeping below the rear bumper.

—By a strong water or steam jet.

—If maintenance and repair work is performed in the area of the rear bumper.

—By moving gates in the close range of the bumper.

CAUTION

If there is a valid vehicle key in the operating range of the boot lid, the Easy Close function may be activated unintentionally in some

cases and the boot lid will then close. If the boot lid is closed by mistake, this can cause injuries to persons in the path of the boot lid

and material damage.

● After parking the vehicle, switch off the Easy Close function via the Infotainment system if you park close to obstacles, e.g. street

lamps, posts or garage doors, or in an underground car park with a low ceiling height.

● Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.

● Always make sure that no one is in the movement path of the boot lid.

● Do not hold on in the movement path of the boot lid.

● Always switch off the Easy Close function via the Infotainment system before carrying out any maintenance or repair work on the

vehicle.

● Always switch off the Easy Close function via the Infotainment system before washing the vehicle.

● Always switch off the Easy Close function via the Infotainment system before fitting a bicycle carrier or attaching a trailer

(→ Trailer towing).

The closing operation will be automatically interrupted if another boot lid function is activated during closing or if objects are

detected in the area of the boot lid.

The boot lid locks automatically after closing if the vehicle is locked and the Easy Close function is started.

If the vehicle is completely unlocked and the Easy Close function is started, the boot lid will not lock automatically after

closing.

Automatic boot lid cannot be opened or closed

1. Check whether the boot lid is blocked by an obstacle.

The boot lid can be moved by hand. You will need to use more force than usual.

—The drive switches off automatically in order to prevent overheating if the boot lid is operated too frequently within a short space of

time. The boot lid can be opened and closed by hand with increased force until the drive has cooled down.

—When towing a trailer, the electric boot lid can be opened and closed only at the boot lid.

—The boot lid must be closed by hand if the 12-volt vehicle battery is disconnected or the fuse is faulty.

All turn signals flash four times

The vehicle key used last is still in the vehicle.

1. Remove the key and lock the vehicle.

Manual boot lid is stiff

At outside temperatures around freezing point, the opening mechanism cannot always lift the partially opened boot lid automatically.

1. Guide the boot lid further upwards by hand.

Easy Open sensor-controlled luggage compartment opener is not working

—Easy Open works only when the ignition is switched off.

—Clean the sensors in the rear bumper.

—The towing bracket is swivelled out.

—A towing bracket has been retrofitted to the vehicle.

—During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.

In the driver door: buttons for the front and rear electric

windows

1

2

3

Buttons for electric windows.

Touch control

for activating the rear electric windows and convenience opening and closing.

Touch control for deactivating the electric window buttons in the rear doors and switching on the electric childproof lock.

The electric windows in the front doors can be operated with the buttons

→ Fig. 1 1 as standard.

Opening windows

1. Press the

button.

Closing windows

1. Pull the

button.

Deactivate the window regulator switches in the rear doors

1. Press the touch control → Fig. 1 3 .

The electric childproof lock is switched on at the same time. The indicator lamp in the touch control lights up yellow when the electric

window buttons in the rear doors are deactivated and the childproof lock is switched on.

The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver

door and front passenger door are not opened.

Using the

touch control

1. To activate operation of the electric windows in the rear doors, briefly press the touch control

→ Fig. 1 2 .

The touch control function light lights up when operation of the electric windows in the rear doors is activated.

2. To activate operation of the electric windows in the front doors, briefly press the touch control

→ Fig. 1 2 again.

If the electric windows in the rear windows are not operated after operation has been activated, operation of the electric windows in

the front doors will be activated again after around 10 seconds.

One-touch opening and closing

One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held

down to do this.

One-touch closing

1. Briefly pull the button for the corresponding window up to the second position.

One-touch opening

1. Briefly press the button for the corresponding window down to the second position.

Stopping the one-touch function

1. Press or pull the button for the appropriate window again.

Convenience opening and closing

Press and hold the

control function light flashes when the function is activated. All four windows can now be simultaneously opened or closed with each

of the two buttons

touch control to activate convenience opening and closing of the electric windows in all doors. The touch

.

If the electric windows are not operated after convenience opening and closing has been activated, operation of the electric windows

in the front doors will be activated again after around 10 seconds.

Press and hold the

touch control briefly again to deactivate the function.

The windows can be opened and closed from outside the vehicle using the vehicle key when the ignition is switched off:

1. Press and hold the locking or unlocking button on the vehicle key.

in vehicles with the keyless locking and starting system Keyless Access: place your finger on the locking sensor in the door

handle for a few seconds until the windows are closed . The vehicle key must be within the unlocking range for this.

2. To interrupt this function, let go of the locking or unlocking button.

remove your finger from the sensor.

A valid vehicle key must be located in the unlocking range for this. All turn signals will flash once as confirmation that all the windows

have been closed.

Settings for convenience opening can be adjusted in the Vehicle menu in the Infotainment system.

WARNING

Careless or unsupervised use of the electric windows can cause serious injuries.

● Open or close electric windows only when there is no-one in the operating path of the windows.

● Always take all vehicle keys with you every time you leave the vehicle.

● Please note that the windows can still be opened or closed using the buttons in the doors for a short time after the ignition has

been switched off, provided that the driver door or front passenger door is not opened.

● When transporting children on the rear bench seat, the rear electric windows should always be deactivated so that they cannot be

opened or closed.

WARNING

When the vehicle is locked, the windows can no longer be opened and this makes it impossible to exit the vehicle interior. In an

emergency situation, this can result in serious or fatal injuries.

● Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.

NOTICE

If it starts to rain or snow when the windows are open, this can soak the interior equipment of the vehicle and restrict the functions

of the controls or damage them.

● Close all windows if it starts to rain or snow.

One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a

suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

Convenience opening and closing works only when one-touch opening and closing is activated for all electric windows.

The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing.

If the window is not able to close because it is stiff or because of an obstruction, the window will immediately open again →

.

1. Check to see why the window has not closed.

2. Try to close the window again.

If the window closing process is interrupted again, the roll-back function will be disabled for a few seconds.

If the window still cannot be closed, the window stops where it is. The window will close without roll-back function if the window

regulator switch is pulled again within a few seconds →

.

Closing windows without roll-back function

1. Attempt to close the window again within a few seconds by holding the window regulator switch. The roll-back function is

deactivated in the process.

If the closing procedure takes longer than several seconds, the roll-back function will be reactivated. If it is still stiff or

obstructed, the window will stop and open again automatically.

2. Go to a suitably qualified workshop if the window still cannot be closed. Volkswagen recommends using an authorised

Volkswagen repairer.

WARNING

Closing the electric windows without the roll-back function can lead to severe injuries.

● Always take care when closing the windows.

● Close windows only when there is no-one in the operating path.

● Please note that the roll-back function does not prevent fingers and parts of the body being trapped against the window frame.

The roll-back function also takes place with convenience closing.

One-touch opening and closing does not work

One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected or discharged while the windows

were not fully closed. The function will have to be reset.

1. Switch on the ignition.

2. Close all windows and doors.

3. Pull up the button for the window and hold it in this position for a few seconds.

4. Let go of the button, then pull it up again and hold it in this position.

One-touch opening and closing is now ready for operation.

The one-touch function can be restored for individual windows or for several windows at the same time.

Touch panels react differently than expected

Moisture, dirt and grease can impede the functioning of the touch panels.

1. Always keep touch panels clean and dry.

Opening and Closing for Your Volkswagen ID.5 SUV First Generation (2021-2025)

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