1. Do not deactivate the vehicle’s drive system.
2. Bring the vehicle key back into the vehicle.
depending on the equipment, remove the vehicle key from the immediate vicinity of the wireless charging function. Then
place the vehicle key in the stowage area of the centre console.
If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
If at least one window is open and the sensors in a door handle are continuously activated, all windows will close.
If the message Keyless Access system faulty appears on the instrument cluster, malfunctions can occur in the Keyless Access
system. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
The Keyless Access function may not work properly if the vehicle key is subject to interference from another radio signal, e.g. a
mobile telephone in the direct vicinity, or is covered by another object such as a metal case. If there is no vehicle key in the
vehicle or if it is not detected, a corresponding message will be shown in the instrument cluster.
The doors can be locked manually and, in some cases, also unlocked manually, if the vehicle key or central locking fails, for example.
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and the charging socket flap of the
vehicle.
The vehicle can be locked if the ignition has been switched off or the driver has deactivated the vehicle’s drive system before leaving
the vehicle.
Display with open doors
A symbol in the instrument cluster indicates if one or more doors are not closed properly.
Do not drive on!
1. Park the vehicle safely if necessary.
2. Open the door in question and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the vehicle has been locked when all
doors are closed.
WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe or fatal injuries.
● Stop immediately as soon as traffic permits and close the door.
● Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body
panels.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on an uphill slope. This
could lead to serious injuries.
● Always hold the door handle firmly when opening and closing doors.
WARNING
Opening and closing the doors and boot lid without taking due care is dangerous and can cause serious injuries.
● Open or close the doors and boot lid only when there is no-one in their movement path.
WARNING
The central locking system locks all doors. In the event of an emergency or an accident, locked doors can make it more difficult for
persons providing assistance to gain access to the vehicle interior. If the vehicle is locked from the outside, the doors and electric
windows cannot be opened from the inside. There is a risk of serious or fatal injuries.
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