Transport for Your Volkswagen ID.5 SUV First Generation (2021-2025)

Stowing luggage safely in the vehicle  
Always distribute any loads in the vehicle as evenly as possible. Do not cover any ventilation openings.  
Always stow luggage and heavy objects in the luggage compartment and place them as far forwards as possible →  
Observe gross axle weight ratings and the gross vehicle weight rating .  
.
Secure luggage in the luggage compartment to the fastening rings using suitable fixing and securing straps.  
Also stow small objects safely.  
If necessary, fold back the rear seat backrest and engage it securely.  
If necessary, adjust the headlight range. Vehicles with dynamic headlight range control adapt automatically to the load.  
Adjust the tyre pressure according to the vehicle load. Observe the tyre pressure sticker (→ Tyre pressure).  
WARNING  
Objects or animals that are not secured or are secured incorrectly can cause serious or fatal injuries in the event of a sudden driving  
or braking manoeuvre or accident. This applies particularly if objects are struck when the airbag is triggered and then flung through  
the vehicle interior.  
Always stow all objects in the vehicle securely. Observe legal requirements when doing this.  
Stow items in the vehicle interior in such a way that they can never enter the airbag deployment zones while the vehicle is in  
motion.  
Secure animals in the vehicle using a system that is suitable for their weight and size.  
Always keep stowage compartments closed while the vehicle is in motion.  
Do not stow any hard, heavy or sharp objects loose in any of the vehicle’s open stowage areas, on the surface behind the rear seat  
backrest or on the dash panel.  
Remove any hard, heavy or sharp objects from items of clothing and bags inside the vehicle and stow them securely in the luggage  
compartment.  
WARNING  
If an incorrect sitting position is assumed due to stowed objects, serious or fatal injuries can occur in the event of sudden driving and  
braking manoeuvres and in accidents.  
Never stow objects on a seat if this is to be occupied and used by a person.  
WARNING  
Transporting heavy objects changes the vehicle’s handling due to the change in the centre of gravity and increases the braking  
distance. Heavy loads that are not properly stowed or secured can change the vehicle handling, e.g. as a result of the load slipping.  
This can lead to loss of control over the vehicle and cause serious or fatal injuries.  
Never overload the vehicle. Both the load and the distribution of the load in the vehicle will have an effect on the driving response  
and braking distance of the vehicle.  
Always distribute the load evenly and as low down as possible in the vehicle.  
Always stow heavy items in the luggage compartment as far as possible in front of the rear axle.  
Secure loose objects to prevent them from slipping.  
Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.  
Accelerate particularly carefully and gently.  
Avoid sudden braking and driving manoeuvres.  
Brake earlier than usual if the vehicle is heavily loaded.  
NOTICE  
Rubbing objects on the rear windows can cause damage, e.g. to the heating conductors of the rear window heating.  
Load the luggage compartment only up to a height where no objects are in contact with the rear windows.  
NOTICE  
Carrier systems that are fixed on the rear spoiler can damage the vehicle.  
Do not secure any luggage carriers or other carrier systems such as bicycle carriers on the vehicle’s rear spoiler.  
When the boot lid is opened and closed, the luggage compartment cover is also raised and lowered if the retaining straps are attached.  
The luggage compartment cover is not suitable as a shelf for objects, not even for light pieces of clothing →  
.
WARNING  
Objects or animals on the luggage compartment cover can damage the luggage compartment cover and cause serious or fatal  
injuries in the event of sudden driving and braking manoeuvres or accidents.  
Never transport any objects on the luggage compartment cover.  
Never transport any animals on the luggage compartment cover.  
NOTICE  
Incorrect handling of the luggage compartment cover may result in damage.  
Do not load the luggage compartment to such a height that the luggage compartment cover can press on the load when the boot  
lid is closed.  
Never close the boot lid when the luggage compartment floor is open or locked in position.  
In the luggage compartment: removing and installing the  
luggage compartment cover (illustration).  
Removing the luggage compartment cover  
1. Unhook the retaining straps at the top on the boot lid → Fig. 1 (upper arrows).  
2. Push the luggage compartment cover out of the side holders from below → Fig. 1 (lower arrows).  
Fitting the luggage compartment cover  
1. Push the luggage compartment cover into the side holders in the luggage compartment → Fig. 1 (lower arrows).  
2. Hook the retaining straps onto the boot lid → Fig. 1 (upper arrows).  
In the luggage compartment: luggage compartment floor  
(illustration).  
The rear part of the luggage compartment floor can be folded forward. A stowage compartment, e.g. for the vehicle toolkit, can be  
found under the luggage compartment floor.  
Opening the luggage compartment floor  
1. Grasp the loop or opening in the luggage compartment floor and lift the rear part of the luggage compartment floor in the  
direction of the arrow → Fig. 1.  
Closing the luggage compartment floor  
1. Fold the luggage compartment floor down in the opposite direction to the arrow.  
NOTICE  
Incorrect use can damage the luggage compartment floor or the trim of the luggage compartment.  
Do not allow the luggage compartment floor to fall when closing it, but always guide it downwards carefully.  
Always distribute loads over as wide an area as possible on the luggage compartment floor in order to avoid point loads.  
Depending on the vehicle equipment, the vehicle may have a height-adjustable second luggage compartment floor.  
Opening the second luggage compartment floor  
In the luggage compartment: opening the second luggage  
compartment floor (illustration).  
1. Grasp the handle → Fig. 1 1 and fold the rear part of the luggage compartment floor forward in the direction of the arrow.  
When the luggage compartment floor is in the lower position, the rear part touches the sides of the luggage compartment when  
opened and must overcome a slight resistance when pressed.  
Closing the second luggage compartment floor  
1. Fold back the luggage compartment floor and carefully lower it into position.  
Adjusting the height of the second luggage compartment floor  
In the luggage compartment: adjusting the height of the  
second luggage compartment floor (illustration).  
1
2
Handle recess on the luggage compartment floor.  
Upper guides at the side of the luggage compartment.  
3
Lower guides at the side of the luggage compartment.  
The second luggage compartment floor can be fitted in upper and lower positions:  
1. Lift the luggage compartment floor by the handle → Fig. 2 1 and pull it out of the guides on the sides of the luggage  
compartment in the direction of the arrow.  
2. Insert the luggage compartment floor into the guides at the required height → Fig. 2 2 or 3 and push it forwards as far as it  
will go.  
NOTICE  
Incorrect use can damage the second luggage compartment floor or the trim of the luggage compartment.  
Do not allow the second luggage compartment floor to fall when closing it, but always guide it downwards carefully.  
Always distribute loads (maximum 50 kg (110 lbs)) over as wide an area as possible on the luggage compartment floor in order to  
avoid point loads.  
Transport heavy loads only when the luggage compartment floor is in the lower position.  
Volkswagen recommends that you secure items to the fastening rings with the aid of fixing or securing straps.  
A fitted net partition can help to prevent objects from being flung from the luggage compartment into the passenger compartment,  
e.g. in the event of a braking manoeuvre.  
The net partition can be optionally installed behind the rear bench seat → Fig. 1 or behind the front seats (→ Net partition behind the  
front seats).  
Installing the net partition  
In the luggage compartment: net partition installed behind  
the rear bench seat.  
1
2
3
4
Mountings in the roof.  
Fastening rings at front of luggage compartment.  
Securing straps.  
Strap buckles.  
1. Take the net partition out of the bag, unroll and fold open. The net partition hinge must audibly engage.  
2. Adjust the front seats to an upright and engaged position.  
3. Adjust the backrests in the second row of seats to an upright position and engage as close as possible to the net partition.  
4. Hook one of the retaining hooks of the upper transverse rod into one of the mounts in the roof → Fig. 1 1 .  
5. Press both ends of the upper transverse rod together slightly and hook the second retaining hook into the opposite mount in the  
roof.  
6. Let go of the transverse rod and check that both retaining hooks of the net partition are correctly engaged.  
7. Hook the bottom retaining hooks into the fastening rings at the front of the luggage compartment → Fig. 1 2 .  
Tensioning the net partition  
1. Pull the ends of the securing straps towards the rear until the net partition is securely tensioned → Fig. 1 3 , →  
.
2. Check the tension of the net partition again if the seat position of the backrests in front of the net partition has been changed.  
Removing the net partition  
1. Undo the securing straps of the net partition → Fig. 1 3 by lifting the strap buckles → Fig. 1 4 .  
2. Unhook the bottom retaining hooks from the fastening rings at the front of the luggage compartment → Fig. 1 2 .  
3. Press both ends of the top transverse rod together and hold until the net partition has been removed.  
4. Pull the net partition to the rear slightly and then carefully remove from the mounts in the roof by pulling downwards → Fig. 1  
1 .  
5. Press the release button on the transverse rod joint and fold up the net partition.  
6. Roll up the net partition and stow in the bag.  
WARNING  
In the event of a sudden braking manoeuvre or accident, objects could be flung through the interior of the vehicle and lead to severe  
or fatal injuries.  
Check that the net partition is not damaged.  
Never use a damaged net partition.  
Adjust all backrests in front of the net partition so that they are upright and engaged in position.  
Always check after installation to make sure that the retaining hooks of the net partition are correctly engaged.  
Check to make sure that the net partition is tensioned at regular intervals.  
Additionally secure all objects in the luggage compartment even when the net partition is installed.  
Make sure that there are no persons behind the fitted net partition when the vehicle is in motion.  
NOTICE  
If the net partition is not secured at the mounting points provided for this purpose, this may result in damage.  
Always secure the net partition only to the designated mounting points.  
The net partition can help to prevent loose objects from being flung from the luggage compartment into the passenger compartment,  
for example in the event of a braking manoeuvre.  
The net partition can optionally be installed behind the rear bench seat (→ Net partition behind the rear bench seat) or behind the  
front seats → Fig. 1.  
Installing the net partition  
In the luggage compartment: net partition installed behind  
the front seats.  
1
2
3
4
Mountings in the roof.  
Securing rings for hooking in the retaining hooks.  
Securing straps.  
Strap buckles.  
1. Take the net partition out of the bag, unroll and fold open. The net partition hinge must audibly engage.  
2. Fold the rear seat backrests forward.  
3. Adjust the front seats to an upright position and engage as close as possible to the net partition.  
4. Hook one of the retaining hooks of the upper transverse rod into one of the mounts in the roof → Fig. 1 1 .  
5. Press both ends of the upper transverse rod together slightly and hook the second retaining hook into the opposite mount in the  
roof.  
6. Let go of the transverse rod and check that both retaining hooks of the net partition are correctly engaged.  
7. Hook the bottom retaining hooks into the anchor points in the B-pillar next to the front seats → Fig. 1 2 .  
Tensioning the net partition  
1. Pull the ends of the securing straps towards the rear until the net partition is securely tensioned → Fig. 1 3 , →  
.
2. Check the tension of the net partition again if the seat position of the front seats has been changed.  
WARNING  
The securing rings on the B-pillar next to the front seats are not fastening rings and must be used only for securing the net partition.  
Fatal or serious injuries may result if the anchor points are used to secure loads.  
Use the securing rings on the B-pillar next to the front seats only to secure the net partition.  
Removing the net partition  
1. Undo the securing straps of the net partition → Fig. 1 3 by lifting the strap buckles → Fig. 1 4 .  
2. Unhook the bottom retaining hooks from the anchor points on the B-pillar next to the front seats → Fig. 1 2 .  
3. Press both ends of the top transverse rod together and hold until the net partition has been removed.  
4. Pull the net partition to the rear slightly and then carefully remove from the mounts in the roof by pulling downwards → Fig. 1  
1 .  
5. Press the release button on the transverse rod joint and fold up the net partition.  
6. Roll up the net partition and stow in the bag.  
7. If necessary, fold back the backrests of the second seat row and let them engage.  
WARNING  
In the event of a sudden braking manoeuvre or accident, objects could be flung through the interior of the vehicle and lead to severe  
or fatal injuries.  
Check that the net partition is not damaged.  
Never use a damaged net partition.  
Adjust all backrests in front of the net partition so that they are engaged in an upright position.  
Always check after installation to make sure that the retaining hooks of the net partition are correctly engaged.  
Check to make sure that the net partition is tensioned at regular intervals.  
Additionally secure all objects in the luggage compartment even when the net partition is installed.  
Make sure that there are no persons behind the fitted net partition when the vehicle is in motion.  
NOTICE  
If the net partition is not secured at the mounting points provided for this purpose, this may result in damage.  
Always secure the net partition only to the designated mounting points.  
In the luggage compartment: fastening ring (illustration).  
1
Fastening ring.  
There are fastening rings in the luggage compartment which can be used to secure loose items and luggage with the help of lashing,  
retaining or securing straps → Fig. 1 , .  
WARNING  
Unsuitable or damaged lashing, retaining or securing straps could tear in the event of a braking manoeuvre or accident. This could  
cause objects to be flung through the vehicle interior and lead to severe or fatal injuries.  
Always use suitable and undamaged lashing, retaining or securing straps.  
Pull lashing, retaining and securing straps taut crosswise over the load on the luggage compartment floor and attach the lashing,  
retaining and securing straps securely to the fastening rings.  
Make sure that the upper edge of the load is higher than the fastening rings, particularly when stowing flat objects.  
Observe the signs on stowing loads that may be affixed in the luggage compartment depending on the vehicle equipment.  
Never secure a child seat using the fastening rings.  
WARNING  
Elastic tensioning straps must be stretched in order to secure them at the fastening rings and are therefore under tension. If elastic  
tensioning straps slip off and snap towards the body, the hooks attached to them can cause serious injuries.  
Protect your eyes and face when installing and removing the luggage net.  
Always hold the luggage net hooks tightly to prevent them from jumping out of the fastening ring during installation or removal.  
Always first secure the elastic tensioning straps to the fastening rings in the front area of the luggage compartment. Then pull the  
elastic tensioning straps towards the load sill. Secure the elastic tensioning straps to the fastening rings so that they snap away  
from the body if they slip.  
Suitable lashing, retaining or securing straps and load securing systems are available from a suitably qualified workshop.  
Volkswagen recommends using an authorised Volkswagen repairer.  
In the luggage compartment: luggage net fitted flat  
(illustration).  
1
2
Rear fastening rings.  
Front fastening rings.  
The luggage net can help to prevent light items of cargo from sliding around in the luggage compartment. The luggage net has a built-  
in pocket for stowing smaller items.  
Hooking the luggage net flat on the luggage compartment floor  
1. Hook the hooks of the luggage net into the fastening rings → Fig. 1 2 →  
.
The pocket in the luggage net must be on top.  
2. Attach the hooks on the other end of the luggage net to the fastening rings under the load sill → Fig. 1 1 .  
It may be necessary to fold out fastening rings in order to use them (→ Fastening rings).  
Removing the luggage net  
When fitted, the luggage net is held taut →  
.
1. Unhook the hooks of the luggage net.  
2. Stow the luggage net in the luggage compartment.  
WARNING  
An elastic luggage net must be stretched in order to secure it at the fastening rings and is therefore under tension. If an elastic  
luggage net slips off and “snaps” towards the body, the hooks attached to the net can cause serious injuries.  
Protect your eyes and face when installing and removing the luggage net.  
Always hold the luggage net hooks tightly to prevent them from jumping out of the fastening ring during installation or removal.  
Always attach the luggage net hooks in the described order so that the luggage net “snaps” away from the body if it slips.  
WARNING  
If they are not used correctly, the luggage net hooks can tear off in the event of a braking manoeuvre or accident. This could cause  
objects to be flung through the vehicle interior and lead to severe or fatal injuries.  
Use the luggage net hooks only for securing a luggage net.  
Never secure a child seat using the luggage net hooks.  
On the left and right in the luggage compartment: bag  
hooks.  
In the luggage compartment, there may be bag hooks for hanging light shopping bags.  
WARNING  
Items of luggage and other objects that are secured at bag hooks can tear off and be flung through the vehicle interior in the event of  
a braking manoeuvre or accident. This can lead to a loss of control over the vehicle and cause serious or fatal injuries.  
Never use the bag hooks to lash down items of luggage or other objects.  
The bag hooks in the vehicle should only be used for lightweight object weighing max. 2.5 kg (approx. 5.5 lbs).  
In the rear seat backrest: load-through hatch (illustration)  
In the luggage compartment: rear side of the load-through  
hatch (illustration).  
Depending on the vehicle equipment, a load-through hatch may be located behind the centre armrest on the rear seat backrest. This  
can be used to transport long objects in the vehicle interior, such as skis.  
Opening the load-through hatch from the vehicle interior  
1. Fold the centre armrest forwards (→ Centre armrest).  
2. Pull the release lever in the direction of the arrow → Fig. 1 and fold the flap for the load-through hatch all the way towards the  
front →  
.
3. Open the boot lid.  
Opening the load-through hatch from the luggage compartment  
1. Push down the release lever in the direction of the arrow → Fig. 2 and fold the flap forwards.  
2. Push long objects through the load-through hatch from the luggage compartment.  
3. Secure the objects with the seat belt as required.  
4. Close the boot lid.  
Closing the load-through hatch  
1. Fold back the flap of the load-through hatch until it engages in position.  
There may be a red marking on the luggage compartment side. This must not be visible →  
2. Close the boot lid.  
.
3. If necessary, fold back the centre armrest.  
WARNING  
Objects in the deployment zone of the centre airbag can prevent it from functioning properly and cause serious or fatal injuries.  
Never push objects forward into the deployment zones of the centre airbag (→ Airbag system).  
WARNING  
Serious or fatal injuries could be caused if the load-through hatch is folded forwards or backwards carelessly or in an uncontrolled  
way.  
Never fold the load-through hatch forwards or backwards while the vehicle is in motion.  
Ensure that the seat belt is not trapped or damaged when folding back the load-through hatch.  
Always keep hands, fingers, feet or other body parts away from the swivel area when folding the load-through hatch forwards and  
backwards.  
Always make sure that the red mark on the locking indicator is never visible when the load-through hatch is in the upright position.  
The load-through hatch is not engaged properly if you can see a red marking.  
Never transport a person, particularly a child, on this seat if the load-through hatch is folded forward or not securely engaged.  
The vehicle can be used to tow a trailer if it has the required technical equipment for this.  
Driving with a trailer not only places an extra load on the vehicle, but also requires increased concentration on the part of the driver.  
The additional trailer load will affect the amount of wear, consumption and performance of the vehicle and, in certain circumstances,  
could shorten the service intervals.  
If the vehicle is driven under high loads, certain functions, e.g. the output of the air conditioning system, may be reduced or switched  
off to stop the vehicle from breaking down.  
The load that a vehicle can actually pull decreases under the following conditions:  
Driving on uphill gradients.  
Driving at high altitudes.  
Driving at high outside temperatures.  
Driving with a fully loaded vehicle, e.g. with passengers and luggage.  
With increasing speed.  
Trailer with function check for lighting  
No trailer with tail lights and brake lights must be operated with this vehicle that requires a function check of the tail and brake lights  
in its approval. Ask the trailer manufacturer about the approval that is valid for your trailer.  
Unused ball coupling  
Swivel in the ball coupling or remove it if there is no trailer, bicycle carrier or similar attached to the ball coupling. This applies in  
particular if the unused ball coupling covers the number plate or the lighting at the rear of the vehicle. Observe the country-specific  
regulations on use of a towing bracket →  
.
Points to note  
Before driving with a trailer, pay attention to possible functional restrictions of the assist and parking systems.  
DANGER  
It is dangerous to transport people in a trailer and it may also be illegal.  
Never transport people in a trailer.  
WARNING  
Improper use of the towing bracket can lead to a loss of vehicle control, accidents and serious or fatal injuries.  
Attach and use the trailer in accordance with the instructions supplied by the respective manufacturer.  
Use the towing bracket only if it is undamaged and fitted correctly.  
Do not carry out any alterations or repairs to the towing bracket. If required by the trailer manufacturer’s installation instructions,  
removal of the coating on the ball head is permitted.  
WARNING  
When the ball coupling is swivelled out, there is an increased risk of accidents and serious injuries for pedestrians and cyclists when  
vehicles are parked and also in the event of rear-end collisions.  
Swivel in the ball coupling or remove it when it is not in use.  
WARNING  
The vehicle was not designed for “weight-distributing” or “load-compensating” towing brackets. The towing bracket can fail, causing  
the trailer to tear loose from the vehicle. This can result in accidents and severe injuries.  
Never install a “weight-distributing” or “load-balancing” towing bracket on the vehicle.  
WARNING  
Towing a trailer and transporting heavy or bulky items can change the vehicle handling, increase the braking distance and cause  
accidents and serious or fatal injuries.  
Always secure loads properly using suitable and undamaged lashing, retaining or securing straps.  
Please note that a trailer with a high centre of gravity can tip over more easily than a trailer with a low centre of gravity.  
Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.  
Always pay attention to the road ahead and drive carefully.  
Accelerate particularly carefully and gently.  
Avoid abrupt and sudden driving and braking manoeuvres.  
Do not drive faster than 80 km/h (50 mph) when towing a trailer, or also 100 km/h (60 mph) in exceptional cases. This also applies  
to countries where higher speeds are permitted.  
Reduce speed, particularly on uphill gradients and when driving downhill.  
Always observe the country-specific maximum permitted speed for vehicles with trailer.  
Take particular care when overtaking and reduce your speed immediately if the trailer shows even the slightest sign of snaking.  
Never try to stop a vehicle and trailer from snaking by increasing your speed.  
Due to the higher load for the towing vehicle, pay attention to possible messages and to any warning and indicator lamps that light  
up in the instrument cluster.  
Please observe the notes and information for vehicles with N1 approval (→ N1 approval).  
If the connection to a trailer connected to the anti-theft alarm system is interrupted, the anti-theft alarm system may be  
triggered (→ Anti-theft alarm).  
Some retrofitted towing brackets may cover the opening for fitting the towing eye. If so, the towing eye cannot be used for  
towing or tow-starting other vehicles. For this reason, the removed ball coupling of a retrofitted towing bracket should be  
stored in the vehicle at all times.  
Trailer socket  
The electrical connection between the towing vehicle and the trailer requires a 13-pin trailer socket. The pin assignment is in  
accordance with DIN ISO 11446.  
If the trailer has a 7-pin plug you will need to use a suitable adapter.  
1. Lift up the closure cap of the socket and insert the plug.  
2. Turn the plug by quarter of a turn in clockwise direction until it completely engages in the socket.  
3. Release the cap to lock the plug in position.  
4. Check that the entire lighting system is working before starting your journey.  
If you are uncertain whether the electrical connection of the trailer with the vehicle is correct, please contact a suitably qualified  
workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Connection to the anti-theft alarm  
The trailer is integrated in the anti-theft system if the following conditions are fulfilled:  
When the vehicle has a factory-fitted anti-theft alarm and a factory-fitted towing bracket.  
When the trailer is electrically connected to the towing vehicle via the trailer socket.  
When the vehicle and trailer electric systems are functional, fault-free and undamaged.  
When the vehicle is locked with the vehicle key and the anti-theft alarm is active.  
When the vehicle is locked, the alarm will be triggered as soon as the electrical connection to the trailer is interrupted.  
For technical reasons, trailers with LED tail light clusters cannot be integrated into the anti-theft alarm system.  
When the vehicle is locked, the alarm is not triggered as soon as the electrical connection to the trailer with LED tail light clusters is  
interrupted.  
Safety cable  
In some countries, unbraked and braked trailers must be secured by means of a safety or breakaway cable.  
On the towing bracket: eye for securing the safety or  
breakaway cable (illustration).  
Depending on model, the eye for securing the safety or breakaway cable may be located on the neck of the ball head or next to the ball  
head directly on the ball coupling carrier → Fig. 1 (arrows).  
Observe the country-specific regulations on using a safety cable.  
Secure the safety or breakaway cable at the eye provided for this purpose on the ball coupling → Fig. 1:  
1. Guide the cable through the eye and hook into the snap hook →  
.
WARNING  
Any electrical cables that are not connected properly or are connected incorrectly could cause a power surge to the trailer. This could  
lead to faults in the entire vehicle electronics system and could also cause accidents and serious or fatal injuries.  
Have all work on the electrical system carried out only by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Never connect the trailer’s electrical system directly to the electrical connections of the towing vehicle’s tail light clusters or to  
other power sources.  
WARNING  
Contact between the pins in the trailer socket can lead to short circuits, overloading of the electrical system and failure of the lighting  
system, thereby causing accidents and serious or fatal injuries.  
Never connect the pins in the trailer socket to one another.  
Have bent pins repaired by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
WARNING  
If the trailer is not properly secured, this could cause accidents and serious or fatal injuries.  
Never place the trailer’s safety or breakaway cable loosely over the ball coupling.  
NOTICE  
If a trailer hitched to the vehicle is parked using the support wheel or on the trailer supports, the vehicle height may be lowered or  
raised due to any changes in the load or tyre damage. Powerful forces then act on the towing bracket and the trailer. This can cause  
damage to the vehicle and trailer.  
Please note that a trailer that is parked using the support wheel or the trailer supports must not remain hitched to the vehicle.  
If the engine is not running and electrical equipment is switched on in the trailer via the trailer socket, the 12-volt vehicle  
battery will discharge.  
If the 12-volt vehicle battery charge level is low, the electrical connection to the trailer will be interrupted automatically.  
Basic information  
If the vehicle is approved for towing a trailer, observe any local regulations for driving with a trailer and using a towing bracket.  
Always make sure that the vehicle and trailer are well-balanced. Do not load the trailer with more weight either at the front or rear.  
Always stow heavy items as close as possible to or over the axle. Always secure the load on the trailer properly →  
.
Things to note for vehicles with N1 approval  
If the vehicle exceeds the permitted gross weight or axle load for the rear axle, a speed of around 80 km/h (around 50 mph) must not  
be exceeded when towing a trailer. This also applies to countries where higher speeds are permitted. Observe local speed limits. These  
may be lower for vehicles with trailers than for vehicles without trailers.  
Any permitted excess loads for the vehicle are entered in the vehicle documents. If no permitted excess load is entered, the permitted  
driving speed limit is around 100 km/h (around 62 mph) taking into account country-specific legislation.  
Maximum trailer weight and drawbar load  
The maximum trailer weight is the weight that the vehicle can pull.  
The drawbar load is the weight that is exerted vertically from above on the ball coupling of the towing bracket.  
Volkswagen recommends always making full use of the maximum permitted drawbar load . The response of the trailer on the road will  
be poor if the drawbar load is too small. However, the maximum permitted load exerted by the trailer drawbar on the ball coupling of  
the towing bracket must not be exceeded →  
.
The actually present drawbar load increases the weight on the rear axle and reduces the maximum load of the vehicle as a result.  
A higher drawbar load can be used in some countries subject to certain conditions. Observe the country-specific information and  
regulations.  
Gross combination weight  
The gross combination weight is made up of the actual weight of the loaded vehicle and loaded trailer.  
In some countries, trailers are divided into different classes. Volkswagen recommends that you contact a suitably qualified workshop to  
find out about suitable trailers. Volkswagen recommends using an authorised Volkswagen repairer.  
Tyre pressure  
Follow the trailer manufacturer’s recommendations concerning the tyre pressure for the trailer tyres.  
When towing a trailer, inflate the tyres on the towing vehicle with the maximum permitted tyre pressure (→ Tyre pressure).  
WARNING  
Moving loads can severely impair the stability and driving safety of the vehicle and trailer, which can cause accidents and serious or  
fatal injuries.  
Always load the trailer correctly.  
Always secure loads using suitable and undamaged lashing, retaining or securing straps.  
WARNING  
Accidents and serious or fatal injuries can occur if you exceed the vehicle’s maximum permitted gross axle weight rating, drawbar  
load, gross vehicle weight rating or gross combination weight rating.  
Never exceed the specified values .  
Headlight adjustment  
Towing a trailer can raise the front end of the vehicle so that the dipped beam dazzles other road users. Use the headlight range control  
to lower the light cone as required. Vehicles with dynamic headlight range control are adjusted automatically.  
Things to note when driving with a trailer  
If the trailer has an overrun brake, apply the brakes gently at first and then firmly. This will prevent the jerking that can be caused by  
the trailer wheels locking.  
The combination weight causes the braking distance to increase.  
Select a higher brake energy recuperation level on downhill gradients. This will make use of the electric drive braking effect and  
relieve the load on the brakes. The brake system could otherwise overheat and fail.  
The vehicle’s centre of gravity and in turn the vehicle handling will change because of the trailer load and the increased gross weight  
of the vehicle and trailer.  
The weight distribution of a loaded trailer with an unladen towing vehicle is very unfavourable. When driving in this situation, drive  
particularly carefully and slowly.  
Pulling off on uphill gradients when towing a trailer  
A vehicle towing a trailer is liable to roll back a short distance when moving off on an uphill slope depending on the gradient and the  
gross weight of the trailer and vehicle.  
When towing a trailer, pull off on uphill gradient as follows:  
1. Depress and hold the brake pedal.  
2. Select position  
.
The electronic parking brake is switched off.  
3. Press and hold the  
4. Release the brake pedal.  
5. Pull away slowly.  
button to hold the vehicle and trailer with the electronic parking brake.  
6. Release the  
button only when the electric drive generates sufficient power to move off.  
WARNING  
Incorrect trailer towing can cause loss of vehicle control and serious or fatal injuries.  
Please note that the vehicle handling changes when towing a trailer and when transporting heavy or bulky objects.  
Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.  
Always pay attention to the road ahead and drive carefully.  
Take particular care when overtaking.  
Reduce your speed if the trailer shows even the slightest sign of snaking.  
Accelerate particularly carefully and gently.  
Brake earlier than usual because the braking distance may be longer than normal.  
Avoid abrupt and sudden driving and braking manoeuvres.  
Reduce speed particularly when driving downhill.  
Never try to stop a vehicle and trailer from snaking by increasing your speed.  
Keep to speed limits, which may be lower for vehicles with trailers than for vehicles without trailers.  
WARNING  
If there is insufficient visibility to the rear when towing a trailer, this can lead to accidents and serious or fatal injuries.  
Make sure that you have an adequate view to the rear.  
Fit suitable additional rear view mirrors so that there is sufficient visibility to the rear.  
The trailer stabilisation function can detect if an attached trailer is starting to snake from side to side and can provide countersteer.  
Trailer stabilisation is an extension of the Electronic Stability Control (ESC).  
If trailer snaking is detected, the trailer stabilisation function automatically helps to reduce the trailer’s motion by means of counter  
steering assistance.  
Prerequisites for trailer stabilisation  
The vehicle has a factory-fitted towing bracket or a compatible towing bracket has been retrofitted.  
Electronic Stability Control (ESC) and the traction control system (TCS) are active. The indicator lamp or in the instrument cluster  
is not lit up.  
The trailer is electrically connected to the towing vehicle via the trailer socket.  
The vehicle speed is higher than approximately 60 km/h (37 mph).  
The maximum drawbar load is being used.  
The trailer must have a rigid drawbar.  
Trailers with brakes must have a mechanical overrun system.  
System limits  
The trailer stabilisation system cannot react or will react in a restricted way in the following driving situations.  
Trailer stabilisation is switched off when ESC is deactivated.  
Light trailers that are snaking will not be recognised by the trailer stabilisation function and stabilised accordingly in all cases.  
A trailer can still jack-knife on slippery roads with little grip, even if the towing vehicle is equipped with the trailer stabilisation  
system.  
Trailers with a high centre of gravity might tip over before snaking starts.  
Sudden braking procedures could occur automatically in extreme driving situations if the trailer socket is being used without a trailer  
(e.g. for a bicycle carrier with lighting).  
WARNING  
The trailer stabilisation system is not a substitute for the full attention of the driver and operates only within the limits of the system.  
The trailer stabilisation system therefore cannot recognise all driving situations and may not react or may react with a delay or in an  
undesired way. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
Observe the system limits → System limits.  
Accelerate carefully on slippery surfaces.  
Take your foot off the accelerator if a system is performing a control intervention.  
Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.  
The ball coupling of the towing bracket is located in the bumper. The electrically released ball coupling is swivelled out mechanically  
for use and cannot be removed.  
On the right of the luggage compartment: button for  
releasing the ball coupling.  
Releasing and swivelling out the ball coupling  
1. Park the vehicle .  
2. Open the boot lid.  
3. Briefly pull the button  
→ Fig. 1 1 in the luggage compartment.  
The ball coupling is released electrically and swivels out automatically. The indicator lamp in the button flashes.  
4. Continue swivelling the ball coupling until you hear and feel it click into place and the indicator lamp in the button lights up  
continuously.  
5. Close the boot lid.  
Swivelling in the ball coupling  
1. Park the vehicle .  
2. Unhitch the trailer and disconnect the electrical connection between the vehicle and the trailer. If fitted, remove the adapters  
from the trailer socket.  
3. Open the boot lid.  
4. Briefly pull the button  
→ Fig. 1 1 in the luggage compartment.  
The ball coupling is released electrically. The indicator lamp in the button flashes.  
5. Swivel the ball coupling under the bumper until you hear and feel it click into place and the indicator lamp in the button lights up  
continuously.  
6. Close the boot lid.  
Meaning of indicator lamp in the button  
Indicator lamp in the button → Fig. 1 lights up continuously when the boot lid is open: the ball coupling has engaged correctly in  
swivelled out or swivelled in position.  
The indicator lamp in the button flashes: the ball coupling has not engaged properly or the ball coupling is damaged →  
.
The indicator lamp in the button goes out approximately 1 minute after the boot lid is closed.  
WARNING  
Improper use of the towing bracket can cause accidents and serious or fatal injuries.  
Never use the towing bracket if the diameter of the ball at the smallest point is less than 49 mm (1.9 in).  
Use the ball coupling only if it is properly engaged in position and if there are no faults in the electrical system or on the towing  
bracket itself.  
Make sure that no people, animals or items are in the path of the ball coupling.  
Never interrupt the swivel movement of the ball coupling with items or tools.  
Never press the  
button if a trailer is attached or if a luggage carrier or other add-on parts are fitted to the ball coupling.  
Have the ball coupling checked by a suitably qualified workshop if it cannot be fitted or if there are faults in the electrical system or  
on the towing bracket itself. Volkswagen recommends using an authorised Volkswagen repairer.  
NOTICE  
Incorrect cleaning of the vehicle could damage seals or wash off the grease required for lubrication.  
Never aim the jet of a high-pressure cleaner or steam cleaner directly at the swivelling ball coupling or the fitted trailer socket.  
At extremely low outside temperatures, it may not be possible to swivel the ball coupling in or out. If this happens, it is  
sufficient to place the vehicle in a warmer room, e.g. a garage.  
Dimensions and mounting points for retrofitting a towing  
bracket.  
The distance dimensions → Fig. 1 must be observed in all cases when retrofitting a towing bracket. Always observe the minimum  
distance given from the middle of the ball coupling to the surface of the road D . This also applies when the vehicle is fully laden,  
including maximum drawbar load.  
A
B
C
D
E
F
Attachment points.  
1,041 mm (approx. 41 in)  
at least 65 mm (approx. 2.6 in)  
350 to 420 mm (approx. 13.8 to 16.5 in)  
357 mm (approx. 14 in)  
577 mm (approx. 22.8 in)  
994 mm (approx. 39.1 in)  
998 mm (approx. 39.3 in)  
G
H
Volkswagen recommends having the towing bracket retrofitted by a suitably qualified workshop. It may be necessary to perform  
conversion work on the cooling system or to fit heat shields, for example. Volkswagen recommends using an authorised Volkswagen  
repairer.  
Mount the towing bracket in accordance with the supplied installation instructions.  
A retrofitted, non-removable towing bracket must not cover either the number plate or the lighting system at the rear of the vehicle.  
Observe the country-specific regulations on use of a towing bracket.  
Due to legal and technical requirements, the vehicle may not be approved for trailer towing in some countries.  
In this case, it is also not allowed to retrofit a towing bracket.  
Consult a suitably qualified workshop if you have any questions about retrofitting a towing bracket. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
Electrical cables that are not connected properly or are connected incorrectly can cause faults in the entire vehicle electronics system  
and also cause accidents and serious or fatal injuries.  
Never connect the trailer’s electrical system directly to the electrical connections of the tail light clusters or to other unsuitable  
power sources.  
Use only suitable connectors to connect the trailer.  
Have retrofitting of a towing bracket on the vehicle performed by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
If the towing bracket is incorrectly fitted or unsuitable, the trailer can become detached from the towing vehicle while driving,  
causing accidents and serious or fatal injuries.  
Have work on the towing bracket or the retrofitting of a towing bracket carried out only by a suitably qualified workshop.  
Volkswagen recommends using an authorised Volkswagen repairer.  
Use only towing brackets that are intended by the manufacturer for the corresponding vehicle model, model year and vehicle  
version.  
Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an  
authorised Volkswagen repairer.  
Ball coupling of the towing bracket is not locked  
The indicator lamp lights up yellow.  
1. Do not use towing bracket. Check the towing bracket locking mechanism (→ Ball coupling, electric).  
2. If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Rear carrier systems include equipment such as bicycle carriers or hunters’ boxes, for example, which are installed on the ball coupling.  
Use only rear carrier systems that are intended by the manufacturer for the corresponding vehicle model, model year and vehicle  
version →  
.
Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an  
authorised Volkswagen repairer.  
Mount the rear carrier system in accordance with the manufacturer’s assembly instructions.  
Maximum load of the rear carrier system  
Recommended weight distribution on the rear carrier  
system.  
The load is made up of the rear carrier system and the items transported on it.  
The maximum recommended load of the rear carrier system installed on the ball coupling can deviate from the vehicle-specific  
drawbar load of the vehicle.  
However, the model-specific maximum drawbar load of the towing bracket must not be exceeded.  
Due to the lever effect, the load capacity decreases the further the centre of gravity of the rear carrier system is away from the ball  
head.  
Position heavy items as close as possible to the ball coupling → Fig. 1.  
Vehicle-specific maximum load  
In order to find out the recommended maximum load for your vehicle, check the drawbar load of your vehicle . The corresponding  
maximum load can then be read from the following table. Volkswagen recommends observing the specified number of bicycles on the  
rear carrier system in accordance with Regulation UN-R 55.  
Vehicle-specific drawbar load  
50 kg (110 lbs)  
Maximum load  
50 kg (110 lbs)  
55 kg (121 lbs)  
75 kg (165 lbs)  
Number of bicycles  
2
2
3
55 kg (121 lbs)  
from 75 kg (165 lbs)  
Maximum overhang of the rear carrier system  
Illustration of the maximum overhang on a bicycle carrier for  
two or three bicycles.  
A
B
With a load of up to 55 kg (121 lbs): 500 mm (approx. 19.7 in).  
With a load of 75 kg (165 lbs): 700 mm (approx. 27.6 in).  
For bicycle carrier systems with two bicycles, the maximum overhang must not exceed 500 mm (approx. 19.7 in) → Fig. 2 A from the  
middle of the ball head to the middle of the rail of the last bicycle carrier. The overhang must not exceed 700 mm (approx. 27.6 in)  
→ Fig. 2 B for bicycle carrier systems with three bicycles.  
WARNING  
Incorrect use of a rear carrier system mounted on the trailer coupling of the towing bracket can lead to accidents and serious or fatal  
injuries.  
Make sure that the rear carrier system is suitable for use on your vehicle.  
Always read and observe the fitting instructions of the rear carrier system’s manufacturer.  
Never secure a rear carrier system on the ball neck below the ball head. The rear carrier system could slip due to the shape of the  
ball neck.  
Volkswagen recommends that you remove all add-on parts of the load on the rear carrier system before setting off. This  
includes bicycle bags and baskets, child seats or batteries. This helps improve the rear carrier system’s wind load and centre of  
gravity.  
For technical reasons, the body of the vehicle is not designed for fixing a roof carrier.  
The vehicle is not approved for use with a roof carrier. No roof carrier may be used or retrofitted.  
WARNING  
If a roof carrier is mounted on the vehicle, this can become detached while driving and fall off the vehicle roof. This can cause  
accidents and serious or fatal injuries.  
Never fit a roof carrier on the vehicle.  
NOTICE  
Mounting any kind of roof carrier on the vehicle can cause considerable damage.  
Never fit a roof carrier on the vehicle.