Customer information -> Event data recorder (EDR) for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

display.  
Environmental conditions, such as temperature, data from sensors for Adaptive Cruise Control (ACC).  
Image recordings, e.g. data from camera-assisted driver assistance systems.  
Generally, recordings and other data intended for specific purposes are temporary, are only processed within the vehicle and  
are not stored.  
However, in addition, control modules can contain a data memory to temporarily or permanently record information about  
vehicle status, component load, maintenance needs, technical incidents, and malfunctions.  
The following information may be stored, depending on vehicle equipment:  
Operating conditions of system components, such as fluid levels, tire pressures, and vehicle battery status.  
Malfunctions and faults in important system components, such as lights and brakes.  
System reactions in special driving situations, such as airbag deployment and interventions by driver assistance  
systems.  
Information about incidents that cause damage to the vehicle.  
In some cases, like if the vehicle detected a malfunction, it may be necessary to store data that would otherwise be temporary  
If you utilize services such as repair or maintenance services, the stored operational data associated with the VIN Vehicle  
Identification Number (VIN) may be read out and used if necessary. Employees in the service network, such as employees at  
authorized Volkswagen dealers or authorized Volkswagen Service Facilities or at third party companies like roadside  
assistance services, can read out data from the vehicle. The same applies for warranty cases and quality assurance  
measures.  
The data is read out using the OBD (on-board diagnosis) connection that is legally required to be in the vehicle. The  
operational data that is read out documents the technical status of the vehicle or individual components and assists with  
vehicle diagnosis, with meeting warranty requirements, and with quality improvement. This data, particularly information abou  
wear and tear of components, technical incidents, operating errors, and other malfunctions, is transmitted together with the  
VIN to Volkswagen if appropriate. In addition, Volkswagen may use this data for reasons of product liability and product safety  
such as for recalls. This data can also be used to verify customer claims concerning warranties and guarantees.  
The event memory in the vehicle can be reset by an authorized Volkswagen dealer or authorized Volkswagen Service Facility  
during a repair or service procedure, or by request.  
Event data recorder (EDR)  
This vehicle is equipped with an event data recorder (EDR ). The main purpose of an EDR is to record, in certain crash or nea  
crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a  
vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short  
period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:  
How various systems in your vehicle were operating;  
Whether or not the driver and passenger safety belts were buckled/fastened;  
How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,  
How fast the vehicle was traveling.  
These data can help provide a better understanding of the circumstances in which crashes and injuries occur.  
In addition, data from the driver assistance systems is also collected. In addition to information about whether these systems  
were switched on or off, had limited availability, or were inactive, it can also be understood if these functions steered,  
accelerated, or braked the vehicle in the situations listed above. Depending on the vehicle equipment, systems may include:  
Adaptive Cruise Control (ACC).  
457  
Lane Assist  
Park Assist.  
Parking systems  
Autonomous Emergency Braking Function (Front Assist)  
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR  
under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However,  
other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely  
acquired during a crash investigation.  
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition  
to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information  
if they have access to the vehicle or the EDR.  
Volkswagen will not access, read or process the event data recorder (EDR) data unless the vehicle owner gives permission.  
This excludes contractual or legal regulations.  
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for field observation as well as for research  
purposes and quality improvement of vehicle safety systems. For research purposes, Volkswagen provides the data to third  
parties in an anonymous format. This means the data does not reference the individual vehicle or the vehicle owner.  
Infotainment system and aerials  
The aerials for the Infotainment system are fitted in various places in the vehicle:  
On the inside of the rear window.  
On the inside of the rear side windows  
On the inside of the windshield  
On the roof of the vehicle  
Antennas on the inside of the door windows can be detected as thin conductors.  
NOTICE  
Antennas that are located on the inside of the window glass can be damaged by abrasive objects or by corrosive and  
acidic materials.  
Never apply stickers over metal conductors, for example on the rear window.  
Never clean the antennas with corrosive or acidic materials.  
NOTICE  
A retrofitted Infotainment system that is incompatible with the antenna amplifier installed in the vehicle by the  
manufacturer may damage the antenna amplifier.  
Before retrofitting an Infotainment system, contact an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Component protection  
Some electronic components and  
458