Customer information
Warranty
Warranty Information
Your vehicle is covered by various warranties:
New Vehicle Limited Warranty.
Limited Warranty Against Corrosion Perforation.
Emissions Control System Warranties: Federal Emissions Control System Defect Warranty, Federal Emissions
Performance Warranty.
US battery electric vehicles: High-Voltage System Limited Warranty.
US models: Kansas Safety Belt Limited Warranty.
US models: California Emissions Control System Warranties: Short-term Emissions Defects Warranty, Long-term
Emissions Defect Warranty, California Emissions Performance Warranty.
You can find detailed information on the website:
maintenance.vw.com
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Volkswagen of America, Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or Volkswagen of America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at:
Tel.: 1-888-327-4236 (TTY: 1-800-424-9153)
go to:
or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
Data Memory
Data processing in the vehicle
Electronic control modules are installed in your vehicle. Control modules process data, such as data received by vehicle
sensors, self-generated data, or data exchanged between control modules. Some control modules are required to ensure the
safe operation of your vehicle. Other control modules assist you while driving (driver assistance systems), and others provide
convenience functions or additional Infotainment system functions.
Operational data in the vehicle
Control modules process assigned data necessary for the vehicle operation.
Amongst other, this includes:
Vehicle status information, e.g. movement delay, deactivation times of speed warning function, safety belt wearing
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