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10 infotainment -> Mobile device management for Your Volkswagen T Cross SUV First Generation (2018-2025)

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Limitations of mobile devices and  
applications  
Mobile device management  
Overview  
Function availability  
With the aid of mobile device management, the de-  
vices can be connected, disconnected and ex-  
changed with each other.  
The availability of some of the functions described in  
this Owner's Manual depends on the type of mobile  
device and the applications installed in it.  
Display mobile device management  
Compatibility of mobile devices  
It is possible to check the Volkswagenweb pages to  
see if Infotainment is compatible with the selected  
mobile device being tested. This check is carried out  
by using the following reference or by reading the  
QR code:  
Quick settings Connect Devices  
.
ware-compatibility.html  
All information given is incidental and is for informa-  
tion purposes.  
A
Available devices  
The device enables a connection via the Blue-  
tooth®-“Freisprechprofil”  
The company Volkswagen cannot guarantee full  
functionality and compatibility, e.g. due to software  
update of infotainment and mobile devices.  
The device is connected via the Bluetooth®-  
“Freisprechprofil”  
The device enables a connection via the Blue-  
tooth® audio profile  
Bluetooth® compatibility of mobile devices  
Due to the large number of mobile devices, it is not  
possible to guarantee full Bluetooth®compatibility  
with infotainment. Die Bluetooth® compatibility de-  
pends on the Bluetooth® version and the implemen-  
tation of the Bluetooth® protocols on the part of the  
manufacturer of the mobile device.  
The device is connected via the Bluetooth®  
audio profile  
The device enables a SmartLink connection to  
be made via Android Auto  
The device enables a SmartLink connection to  
be made via Apple CarPlay  
Applications in mobile devices  
Applications can be installed in external devices  
making it possible to display additional information  
on the Infotainment screen or to operate Infotain-  
ment.  
Mobile device management  
77  
Due to the variety of applications as well as their on-  
going development, the available applications may  
not work in all external devices. Volkswagen as-  
sumes no liability for their proper function.  
— Connect the mobile device to the Infotainment  
via a USB cable or browse and connect to a wire-  
less network.  
— Tap the icon of the supported connection.  
The range of available applications and their func-  
tionality is dependent on the Infotainment model,  
vehicle and region.  
Telephone  
Information about Volkswagenapplications  
For detailed information about Volkswagen applica-  
tions, refer to the Volkswagen internet pages.  
Overview  
Display menu  
— Tap on  
.
Connection set-up  
If the menu Telephone is not displayed, check  
whether the mobile device is connected.  
Connect a mobile device to Infotainment  
— Find available Bluetooth® devices in the mobile  
device.  
— Select the Infotainment Bluetooth® unit.  
The name of the unit can be found in menu  
System Bluetooth Bluetooth name  
.
Connect Infotainment to a non-paired mobile device  
Quick settings Connect Devices Add device  
.
— Select the desired device from the list of available  
devices.  
A
B
Name of the connected telephone  
— Select the desired Bluetooth® profile.  
Change the main phone to the extension tele-  
phone  
— Confirm the PIN; enter it if necessary and then  
confirm.  
Contact list  
— If two devices are connected to the Infotainment,  
select the device to be replaced.  
Connect Infotainment to a previously connected  
mobile device  
Conditions for connecting a tele-  
phone with Infotainment  
Quick settings Connect Devices  
.
— Select the desired device from the list of previ-  
ously connected devices.  
The Bluetooth® function of the Infotainment  
and the telephone needs to be switched on.  
The selected device is connected via the most re-  
cently used Bluetooth® profile.  
Visibility of the Infotainment is switched on.  
The visibility of the Infotainment is switched on  
— If two devices are connected to the Infotainment,  
select the device to be replaced.  
in the menu item  
System Bluetooth Visibility.  
The telephone is within signal range of the Info-  
tainment's Bluetooth® unit.  
SmartLink connection  
Infotainment provides the ability to connect Smar-  
tLink to compatible mobile devices using the follow-  
ing connection types:  
The telephone is compatible with Infotainment.  
Android Auto  
Apple CarPlay  
Mobile devices can be connected to the Infotain-  
ment via USB cable or Wi-Fi, as long as the mobile  
device supports it.  
78  
10” infotainment