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Driving -> Automatic gearbox for Your Volkswagen T-Roc SUV First Generation (2017-2025)

The engaged selector lever position is shown in the instrument cluster display when the ignition is switched on.  
Selecting a position  
In the centre console: selector lever of the DSG dual clutch  
gearbox (illustration).  
To change from neutral position to a gear position, carry out the following:  
1. Start the engine.  
2. Depress the brake pedal.  
3. Press the selector lever to the desired selector lever position → Fig. 1.  
Description of positions  
The drive wheels are blocked. Select only when the vehicle is stationary.  
To disengage this selector lever position while the ignition is switched on, depress the brake pedal and press the lock button in the  
selector lever.  
Reverse gear is selected. Select only when the vehicle is stationary.  
The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect of the engine is not available.  
Position : Normal mode.  
All forward gears are shifted up and down automatically. The timing of the gear shift is determined by the engine load, your  
individual driving style and the speed of the vehicle.  
Position : Sport mode  
The forward gears are automatically shifted up later and down earlier than in selector lever position . This exploits the engine’s  
full power reserves. The timing of the gear shift is determined by the engine load, your individual driving style and the speed of  
the vehicle.  
To change between positions and , tap the selector lever to the rear  
The selector lever will always move back into selector lever position  
.
. This also functions in the Tiptronic gate (→ Tiptronic).  
Selector lever lock  
The selector lever lock in position or prevents a gear selector position from being engaged inadvertently and the vehicle being set in  
motion unintentionally as a result.  
To release the selector lever lock, switch on the ignition and depress the brake pedal. Then press the lock button in the selector lever  
handle → Fig. 1 (arrow).  
The selector lever lock is not engaged if the selector lever skips position , for example when shifting from reverse to  
. This makes it  
possible, for instance, to “rock” the vehicle backwards and forwards to free the vehicle if it is stuck in snow or mud. The selector lever  
lock engages if the brake pedal is not depressed and the lever is in position for more than approximately 1 second and the vehicle is  
travelling no faster than about 5 km/h (about 3 mph) →  
.
WARNING  
The vehicle will start moving if the brake pedal is released when the engine is running and position  
to unintentional vehicle movements and cause accidents and serious injuries.  
or is engaged. This can lead  
Hold the vehicle by the foot brake if the engine is running and the position  
or is engaged.  
The driver must never leave the driver seat when the engine is running and a position has been selected.  
Always apply the handbrake firmly and move the selector lever to position if it is necessary to leave the vehicle with the engine  
running.  
WARNING  
Selecting the wrong position can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.  
Never press the accelerator when engaging a gear selector position.  
Never select reverse gear or engage the parking lock when the vehicle is in motion.  
WARNING  
If you leave the vehicle on uphill gradients in selector lever position , the vehicle will roll downhill even if the engine is switched on.  
This can result in accidents and severe injuries.  
Never leave the vehicle in selector lever position .  
NOTICE  
If the handbrake is not applied when the vehicle is stationary and the brake pedal is released when the parking lock is engaged, the  
vehicle may move a few centimetres forwards or backwards. This can result in damage to the vehicle.  
Always apply the handbrake firmly before releasing the brake pedal.  
If you accidentally shift to when driving, take your foot off the accelerator and wait for the engine to reach idling speed in  
neutral position. Select a position only after this.  
If the selector lever is not left in the parking lock position for long periods when the engine is switched off, the 12-volt  
vehicle battery will discharge.  
Using Tiptronic, the gears can be shifted up and down manually in an automatic gearbox.  
The gear that is currently selected will be maintained when the Tiptronic mode is selected. This remains the case as long as the system  
does not automatically carry out a change of gear due to the current driving situation.  
Operating Tiptronic with the selector lever  
In the centre console: selector lever in Tiptronic position.  
1. Push the selector lever from selector lever position  
to the right into the Tiptronic gate.  
2. To shift up or down, tap the selector lever forward + or to the rear → Fig. 1.  
When tapping the selector lever in the Tiptronic gate, it is not necessary to press the lock button on the selector lever.  
Operating Tiptronic with the paddles  
Behind the steering wheel: paddles for Tiptronic (illustration).  
1. To shift up, pull the right paddle towards the steering wheel → Fig. 2.  
2. To shift down, pull the left paddle towards the steering wheel.  
3. To leave the Tiptronic mode, pull the right paddle towards the steering wheel for approximately 1 second.  
The Tiptronic mode is automatically exited if the paddles are not operated for some time and the selector lever is not in the Tiptronic  
gate.  
When accelerating, the gearbox automatically shifts up to the next gear shortly before the maximum permitted engine speed  
is reached.  
When shifting down a gear manually, the gearbox will not change gear until the engine can no longer be overrevved.  
The gearbox changes the forward gears up and down automatically.  
Driving down hills  
The steeper the downhill gradient, the lower the gear that must be selected. Lower gears increase the braking effect of the engine.  
Never allow the vehicle to roll down mountains or hills in the neutral position .  
1. Reduce your speed.  
2. Push the selector lever from selector lever position  
to the right into the Tiptronic gate.  
3. To shift down, tap the selector lever to the rear.  
shift down using the paddles on the steering wheel.  
Stopping and pulling away on uphill gradients  
The steeper the incline, the lower the gear that is required.  
If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold function.  
if you stop the vehicle on an incline with a position selected, you must always prevent the vehicle from rolling backwards or forwards  
by depressing the brake pedal or by applying the handbrake. The brake pedal or the handbrake should not be released until you start to  
pull away →  
.
®
Coasting with DSG dual clutch gearbox  
In order to save fuel by adopting an anticipatory driving style, the momentum of the vehicle is used when coasting. The engine no  
longer brakes the vehicle – the vehicle can roll for a longer distance. The function is available only in the selector lever position  
at speeds of around 40 to 130 km/h (around 25 to 80 mph).  
and  
If you depress the brake when the vehicle is coasting to a stop, the engine remains switched off until the vehicle is stationary.  
When coming to a stop without braking, the engine restarts automatically at “creeping speed.  
An automatic engine start may take place in order to ensure reliable engine restarting and to guarantee the power supply of the vehicle  
electrical system.  
Initiating coasting  
1. Select the  
driving profile in the driving profile selection.  
2. Remove foot from accelerator. The engine will be disengaged and run at idling speed. The vehicle rolls without the braking effect  
of the engine.  
Cancelling coasting  
1. Depress the brake pedal forcefully.  
depress the accelerator or brake pedal briefly.  
pull one of the paddles towards the steering wheel.  
press the selector lever to Tiptronic position.  
change the driving profile.  
Kickdown function  
The kickdown function enables maximum acceleration in the selector lever position  
If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear, depending on the speed and engine  
speed. This will make use of the full vehicle acceleration →  
or in the Tiptronic position.  
.
With the kickdown function, automatic upshifting to the next higher gear takes place only when the maximum specified engine speed  
is reached.  
When the  
driving profile is selected in vehicles equipped with driving profile selection and the accelerator is depressed fully beyond  
the pressure point, the engine output is automatically regulated to ensure maximum vehicle acceleration.  
Launch Control Program  
Depending on the vehicle equipment, vehicles with automatic gearbox have a Launch Control Program. The Launch Control Program  
gives the vehicle maximum acceleration from a standing start.  
1. To start the Launch Control Program, switch off the traction control system (TCS).  
2. Depress and hold the brake pedal with your left foot.  
3. Move the selector lever to gear selector position  
, position or to the Tiptronic position.  
depending on equipment, select the Sport driving profile.  
depending on equipment, select the Race driving profile.  
4. With your right foot, press the accelerator until the engine speed reaches approximately 3,200 rpm.  
5. To start the vehicle with maximum acceleration, take your left foot off the brake →  
.
6. Switch TCS back on again after acceleration.  
The Launch Control Program is available only if the gearbox has been “driven warm” and the steering wheel is in “straight-  
ahead position.  
WARNING  
Fast acceleration or switching off TCS can lead to a loss of traction and skidding. On slippery roads in particular, e.g. in wet or icy  
conditions or on dirty road surfaces, this can lead to loss of control over the vehicle, accidents and serious or fatal injuries.  
Always adapt your driving style to the traffic.  
Use the kickdown function, the Launch Control Program or fast acceleration only if visibility, weather, road and traffic conditions  
permit, and other road users are not put at risk due to the vehicle acceleration and the driving style.  
Switch on TCS again after acceleration.  
WARNING  
Constant braking will cause the brakes to overheat. This can considerably reduce the braking effect, increase the braking distance  
and, in certain circumstances, cause the brake system to fail completely. This can result in accidents and serious or fatal injuries.  
Never “ride” the brake pedal or press the brake pedal too often and for too long.  
NOTICE  
The gearbox is not lubricated if the vehicle rolls with the engine switched off. The automatic gearbox could overheat and be  
damaged.  
If the vehicle is stopped on an uphill gradient with an engaged position, do not hold it by pressing the accelerator but by braking.  
Never allow the vehicle to roll in selector lever position , particularly if the engine is switched off.  
NOTICE  
Vehicles with Launch Control Program: accelerating with the Launch Control Program places heavy strain on all vehicle components.  
This can lead to higher wear.  
Use the function only when the vehicle is at operating temperature.  
NOTICE  
If the brake pads “rub” due to light pressure on the brake pedal, this will increase wear.  
Never let the brakes “rub” by applying light pressure to the brake when it is not necessary to brake.  
Engine does not start  
The indicator lamp lights up green.  
Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.  
1. To select a position, press the brake pedal.  
Moving off is prevented by the lock button  
The indicator lamp flashes green.  
The lock button in the selector lever is not engaged.  
1. Check whether the lock button is engaged.  
2. Engage the lock button if necessary.  
Moving off is prevented by the selector lever lock  
The indicator lamp flashes green. An information text is additionally displayed.  
In rare cases, the selector lever lock may not engage in vehicles with a DSG® dual clutch gearbox.  
The drive is then deactivated to prevent the vehicle from accidentally pulling away.  
1. Depress the foot brake and then release it again.  
Gearbox overheated  
The indicator lamp lights up yellow.  
An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.  
The DSG® dual clutch gearbox can become too hot as a result of moving off frequently on uphill gradients, for example.  
The gearbox can become too hot as a result of moving off frequently on uphill gradients, for example.  
1. Stop at the next opportunity and allow the gearbox to cool down with engaged parking lock and running engine →  
2. Do not drive on if the indicator lamp does not go out.  
.
3. Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.  
Gearbox overheated  
The warning lamp lights up red.  
An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.  
The gearbox can become too hot as a result of moving off frequently on uphill gradients, for example.  
1. Allow the gearbox to cool down with engaged parking lock and running engine →  
.
2. Do not drive if the warning lamp does not go out.  
3. Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.  
Releasing the selector lever lock manually  
In the centre console: releasing the selector lever lock  
manually (variant 1).  
In the centre console: releasing the selector lever lock  
manually (variant 2).  
If the power fails in the vehicle, e.g. due to a flat 12-volt vehicle battery, and the vehicle has to be pushed or towed, the selector lever  
lock must be released manually. Seek expert assistance.  
The manual release mechanism is located under the cover of the gearshift gate.  
Removing the cover of the gearshift gate:  
1. Apply the handbrake firmly. If the handbrake cannot be applied firmly the vehicle will have to be prevented from rolling off using  
other means.  
2. Switch off the ignition.  
3. Carefully pull the cover upwards in the area around the gear lever gaiter with connected electrical wiring → Fig. 1 or → Fig. 2.  
4. Pull the cover up and over the selector lever.  
Releasing the selector lever lock manually:  
1. Push the release lever in the direction of the arrow and hold it in this position → Fig. 1 or → Fig. 2.  
2. Press the lock button on the front of the selector lever handle and move the selector lever into position .  
3. After manual unlocking, carefully press the cover into the centre console while ensuring that the electrical wires are positioned  
correctly.  
Emergency mode  
There is a fault in the system if all the displays on the instrument cluster for the selector lever positions have a light background. The  
DSG® dual clutch gearbox is running in an emergency mode. The vehicle can still be driven in the emergency mode, but only at reduced  
speed and not in all gears.  
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.  
In all cases, you should have the DSG® dual clutch gearbox checked immediately by a suitably qualified workshop. Volkswagen  
recommends using an authorised Volkswagen repairer.  
Vehicle does not move even though position is engaged  
If the vehicle will not move in the required direction, the system may have selected the position incorrectly.  
1. Depress the brake pedal and reselect the position.  
2. If the vehicle still does not move in the required direction, there is a system fault. Seek expert assistance and have the system  
checked.  
WARNING  
If the parking lock is released and the handbrake is not applied, the vehicle can start moving unexpectedly when on uphill and  
downhill gradients. This can lead to accidents and serious injuries.  
Never release the parking lock when the handbrake is not firmly applied.  
NOTICE  
If the vehicle rolls for an extended period or at high speed with the engine switched off and with the selector lever in the position,  
the DSG® dual clutch gearbox will be damaged.  
Do not allow the vehicle to roll for an extended period or at high speed with the engine switched off and in gear selector position ,  
e.g. when being towed.  
NOTICE  
If the gearbox becomes too hot or overheats, this can lead to increased wear or damage to the component.  
Drive faster than around 20 km/h (around 12 mph) or park the vehicle in a safe place immediately when a warning is displayed for  
the first time indicating that the gearbox has overheated.  
Park the vehicle in a safe place immediately and switch off the engine if the text message and acoustic warning are repeated  
around every 10 seconds.  
Allow the gearbox to cool down.  
Continue driving only when the acoustic warning is no longer emitted.  
Avoid moving-off operations and driving at walking pace as long as the gearbox is overheated.  
Brake support systems can stabilise the vehicle in critical driving or braking situations and help to increase driving safety. The driver is  
responsible for driving safety →  
.
Continue to brake with the necessary force when a brake support system is performing a control intervention.  
Steer the vehicle if necessary.  
WARNING  
Brake support systems is not a substitute for the full attention of the driver and operate only within the limits of the respective  
system. Driving fast on icy, slippery or wet roads as well as driving too close to the vehicle in front can have an adverse effect on  
vehicle stability and lead you to lose control over the vehicle. If you do not pay due attention, there is a risk of accidents and serious  
or even fatal injuries.  
Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions. Never  
take any safety risks.  
Always keep the footwell under the pedals clear so that the brake pedal can move freely.  
Always use suitable tyres because driving stability depends on the grip of the tyres.  
The ESC, ABS and TCS can only function properly if all four wheels are fitted with the correct tyres →  
If the ABS fails, ESC, TCS and EDS will also cease to function.  
.
The status of the brake functions is checked automatically when the ignition is switched on. The indicator lamps light up briefly and  
then go out again. If an indicator lamp remains lit up, there is a fault. Go to a suitably qualified workshop immediately. Volkswagen  
recommends using an authorised repairer.  
WARNING  
The effectiveness of ESC can be reduced considerably if other components and systems which affect driving dynamics are not  
serviced properly or are not functioning properly. This applies in particular to changes to the suspension and wheel and tyre  
combinations that have not been approved. This can result in accidents and serious or fatal injuries.  
Have vehicle conversions and modifications carried out only by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Always use suitable tyres because driving stability depends on the grip of the tyres.  
Electronic Stability Control (ESC)