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Volkswagen Connect -> Privacy settings for Your Volkswagen T-Roc SUV First Generation (2017-2025)

Using the “Privacy settings” function, it is possible to allow or prevent data transfer between the vehicle and internet in several  
levels.  
The “Privacy settings” function depends on the vehicle equipment and is not available with all Infotainment systems.  
Please note that every vehicle user can adjust individual settings in the “Privacy settings” function. These settings may be different  
from those preferred by the vehicle keeper.  
If data transfer is restricted, online vehicle functions such as updates cannot be executed.  
Data transfer by mobile devices and communication by these devices with the vehicle or legally required services, e.g. the  
legally required eCall Emergency System, cannot be blocked or deactivated by the settings made in the “Privacy settings”  
function.  
The restrictions also apply to new online vehicle functions that are provided for the vehicle in future.  
Connection to the Internet  
The following symbols display the status of the privacy function individually or together in the Infotainment system.  
In order to permit or prevent data transmission, activate a status in the Infotainment system.  
Offline mode:  
Your vehicle is offline. The online services are not available.  
Online mode:  
Your vehicle can transmit and receive data for activated online services.  
Privacy settings display  
Offline mode.  
All online services are deactivated and do not send any data.  
All tracking services are deactivated.  
The eSIM card is deactivated.  
All vehicle functions that require an online connection via the eSIM card are deactivated.  
It is not possible to update information and data stored in the control units, e.g. emergency call numbers, when in offline  
mode. Out-of-date information and data can restrict functions and services or mean that they are not available.  
“No position data” mode.  
The current position of the vehicle is not transmitted.  
All tracking services are deactivated.  
The eSIM card remains activated.  
All vehicle functions that require an online connection via the eSIM card are activated.  
“Use my position” mode.  
Information on the current position of the vehicle is not provided to other persons.  
All tracking services are deactivated.  
The eSIM card remains activated.  
All vehicle functions that require an online connection via the eSIM card are activated.  
“Share my position” mode.  
All online services can transmit and receive data without restriction.  
All tracking services are activated.  
The primary and secondary users can access the vehicle’s positioning data online at myVolkswagen or via the app.  
The eSIM card is activated.  
All vehicle functions that require an online connection via the eSIM card are activated.  
Legally required services cannot be deactivated and still transmit data, e.g. the legally required eCall Emergency System.  
Making privacy settings  
1. Switch on the ignition.  
The set mode of the “Privacy settings” function is shown in the top display bar of the Infotainment system.  
2. Tap MENU Users  
Privacy settings and services.  
3. Select the desired mode.  
The following are possible in the Manage services area of the Infotainment system:  
Checking which services are currently available in the vehicle.  
Displaying number of activated and deactivated services.  
Activating or deactivating individual services.  
Further information:  
https://connect.volkswagen.com  
Opening service management  
1. Tap MENU Users  
Privacy settings and services.  
If you deactivate all services individually, the control unit with embedded eSIM card can still transmit data.  
Settings  
The services can be activated and deactivated individually. To do this, open the drop-down list for the service and make the  
corresponding selection.  
If data transmission is restricted by the “privacy settings” function, it is not possible to activate or deactivate services individually.  
The setting options are country-dependent and are not available in all vehicle models.  
1. Open service management.  
2. Tap Show services.  
3. Select the desired setting.  
All  
Overview of services available in the vehicle.  
Activate  
Activate one or more services.  
Deactivate  
Deactivate one or more services.  
Deactivating services  
The following functions are available for deactivating and activating the services:  
Central deactivation and activation via the Infotainment system (→ Privacy settings).