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Mobile phone interface -> Coupling, connecting and managing for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

The Convenience phone interface can be equipped with the wireless charging function Charging Options for Mobile  
Devices. In order to use the features of the wireless charging function, you need to place a suitable cell phone correctly i  
the storage compartment. Depending on the vehicle equipment and cell phone compatibility, the cell phone connects to  
the vehicle antenna when you place it in the storage compartment. This improves reception and call quality.  
Wireless Charging Function and Connection to the Vehicle Aerial  
Depending on the vehicle equipment and model, and also in some countries, a connection to the vehicle aerials is  
automatically established on the driver's side for using the wireless charging function by using the storage compartment  
Charging Options for Mobile Devices. This can reduce interfering signals in the cell phone reception, if necessary. If the  
reception or the quality of the conversation is not improved or there are still audible interfering signals in the mobile phone  
reception, the cell phone must be positioned the other way around, with the screen facing up, in the storage compartment for  
the wireless charing function for an improved connection.  
Depending on the vehicle equipment and in some countries, the wireless charging function can charge several cell phones  
simultaneously. In this case, the connection to the outside antenna can only be established if only the storage compartment o  
the driver's side is used.  
Coupling, connecting and managing  
Please read the introductory information and heed the Warnings and Notice   
To use the phone interface functions, pair a cell phone with the Infotainment system.  
and Safety instructions.  
Depending on the vehicle equipment, you can connect up to two cell phones to the Infotainment system at the same time.  
However, only one device is active at a time and can be used to make calls. The second connected device can receive calls  
via the Infotainment system and be used to play media.  
The available functions depend on the cell phone used and its operating system.  
The following listed functions may not be available in all Infotainment systems in some countries and depending on the vehicle  
equipment.  
Pairing a cell phone  
Before connecting for the first time, you need to pair the cell phone with the Infotainment system. A user profile is then  
automatically saved in the Infotainment system. The coupling process may take a few minutes.  
Requirements:  
Bluetooth is activated on the cell phone.  
Bluetooth is activated on the Infotainment system.  
1. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.  
2. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.  
If the pairing is successful, the data on the cell phone will be saved in the user profile.  
3. Optional: Confirm the message for transferring the data on the cell phone.  
WARNING  
If you carry out the coupling when driving, this may cause accidents or injuries.  
Only carry out the coupling when the vehicle is stationary.  
When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment  
system to finish pairing.  
Depending on the vehicle equipment, pairing and connecting is also possible in some vehicles via quick access on the  
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home screen by tapping  
on the home screen.  
Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones  
menu. The cable-free charging function is reactivated if you leave the menu.  
Connecting a cell phone  
Precondition:  
A cell phone is paired with the Infotainment system.  
1. Activate Bluetooth in the cell phone.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
User profiles  
An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is  
stored in the user profile. A maximum of ten user profiles may be saved in the Infotainment system simultaneously.  
Completely delete saved data  
1. Reset the Infotainment system to factory settings System and sound settings.  
Active and passive connection  
In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If severa  
cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order  
to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.  
Difference between the types of connection  
Active  
The cell phone is paired and connected. You can carry out phone interface functions using data from this cell  
phone.  
Passive The cell phone is paired and connected. You can only take incoming calls via the phone interface. Other functions  
are not available.  
Paired cell phones are saved in the Infotainment system even if they are not currently connected.  
Change connection type (inactive to active)  
Precondition:  
Several cell phones are connected to the Infotainment system simultaneously.  
1. Tap  
.
Or: tap on the name for the active cell phone.  
Or: tap Replace.  
The actively connected cell phone is highlighted.  
2. Tap the name for the preferred cell phone.  
The connection with the other cell phones will be inactivated automatically.  
Connection management  
Precondition:  
The cell phone is paired and connected.  
1. Open the home screen and tap  
Mobile Devices.  
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