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Mobile phone interface -> Functions and Symbols for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

2. Tap a contact in the phone directory or search for it using the search bar. If a contact has multiple telephone numbers, tap  
a number on the list.  
Editing the speed dial key  
1. Tap and hold the speed dial key until the phonebook opens.  
2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap a number on the list.  
Calling a favorite  
1. Tap a programmed speed dial key.  
Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be  
reassigned.  
Deleting a favorite from the speed dial key  
1. Tap  
To delete a favorite, tap the preferred speed dial key  
Or: tap  
Manage favorites.  
.
.
Or: to delete all favorites from all speed dial keys, tap Delete all.  
2. Tap confirm to delete the data.  
Sending text messages  
Depending on the cell phone and the Infotainment system in use, you can send and receive SMS text messages and,  
depending on your country, e-mails via the phone interface.  
Sending and receiving e-mails is also dependent on the app used on the cell phone.  
Sending an SMS  
1. Tap  
SMS New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Sending an e-mail  
1. Tap  
E-MAIL New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Functions and Symbols  
Please read the introductory information and heed the Warnings and Notice   
and Safety instructions.  
Functions  
The functions depend on the vehicle equipment and are not available in all countries. The available functions depend on the  
cell phone used and its operating system.  
Hands-free system.  
SMS functions via Bluetooth:  
Read SMS.  
Write SMS, inc. templates.  
Have an SMS read out.  
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Message thread.  
E-mail functions via Bluetooth:  
Read e-mail.  
Write e-mail.  
Symbols  
The symbols depend on the vehicle equipment and are not available not in all countries and may look different depending on  
the Infotainment system.  
General symbols  
1. To open the main menu, depending on the vehicle equipment, open the home screen and tap  
Overview of  
Infotainment system.  
Or: Tap the PHONE sensor area Overview of Infotainment system.  
Or: Press the PHONE function key Overview of Infotainment system.  
Open contact list.  
Open incoming and outgoing calls lists.  
Dial telephone number.  
Open messages (SMS  
and, depending on your country, e-mail).  
Change active device.  
or Opening the settings.  
Symbols for telephone calls  
Handle and display a call.  
End or decline a call.  
Add participants to a phone conference or begin a phone conference. SOS or  
Receive breakdown assistance. Voice mail. Receive information about Volkswagen and various value  
Mute the hands-free system.  
Put a call on hold.  
Continue  
a call.  
(SOS).  
Make an emergency call  
added traffic and travel services.  
Call list symbols  
1. To open the call lists, tap on  
.
or  
cell phone, if supported by your cell phone.  
phone number. Fax device. Fax device (company).  
Received incoming call.  
or  
Outgoing call.  
Telephone number (company).  
Fax device (private).  
Missed call.  
Frequent calls or favorites from your  
Telephone number (private). Cell  
Text message symbols  
1. To open the text messages, tap on  
.
Template for text messages.  
Have text messages read out.  
Voice control  
Introduction  
With voice control, you can have  
certain functions carried out by voice  
command.  
Types of voice control  
Depending on which language has been set in the Infotainment system, one of the following voice controls will be available in  
the vehicle:  
Command-based voice control (standard).  
Enhanced voice control (offline or online).  
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Does my vehicle have voice control?  
If there is a Talk button  
on the multi-function steering wheel or the VOICE button is available in the Infotainment system  
or your vehicle understands the activation word, voice control is installed in the vehicle.  
In black with blue background: Voice control is active and recognizes spoken words.  
Test voice control before a journey to get to know the function.  
Differences in the voice controls  
Command-based voice control (standard)  
Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a fixed syntax  
in order to be recognized correctly, e.g. “Navigate to [city, street name, house number]”. You can find further examples in the  
Infotainment system. The command-based voice control can be carried out in any available language.  
Enhanced voice control (offline or online)  
Speech commands can be freely worded in common speech. For example, in response to the question “How long is left to  
drive?”, the system gives the remaining time until arrival at the destination. Suggestions for voice commands depend on the  
set language and can be found in the Infotainment system.  
Enhanced voice control works both online and offline. By evaluating voice commands, online mode offers improved POIs,  
media and online radio station search functionality. Additionally, messages can be dictated. For online mode, you need a VW  
Car-Net contract valid for the vehicle.  
If enhanced voice control is available in your language, it is used to activate voice control.  
Supported languages  
The number of languages available in your country depends on the vehicle equipment.  
Start voice control by saying the activation word available in your country Activation word.  
Starting and ending voice control  
Voice commands  
Voice control only recognizes voice commands in the language selected in the infotainment system.  
Observe the following tips for successful voice commands:  
Speak clearly and at normal volume. Speak a little louder at higher speeds.  
Avoid excessive emphasis and strong accents.  
Do not leave long pauses in speech.  
Avoid external and background noise.  
Do not direct the air flow from the vents towards the microphone or headliner.  
Open suggestions for speech commands  
1. Tap HOME  
.
Or: tap MENU  
.
To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last  
names of the desired contact, depending on how the phonebook entry is structured.  
Starting voice control  
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