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Mobile phone interface -> Function descriptions for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

home screen by tapping  
on the home screen.  
Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones  
menu. The cable-free charging function is reactivated if you leave the menu.  
Connecting a cell phone  
Precondition:  
A cell phone is paired with the Infotainment system.  
1. Activate Bluetooth in the cell phone.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice   
and Safety instructions.  
User profiles  
An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is  
stored in the user profile. A maximum of ten user profiles may be saved in the Infotainment system simultaneously.  
Completely delete saved data  
1. Reset the Infotainment system to factory settings System and sound settings.  
Active and passive connection  
In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If severa  
cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order  
to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.  
Difference between the types of connection  
Active  
The cell phone is paired and connected. You can carry out phone interface functions using data from this cell  
phone.  
Passive The cell phone is paired and connected. You can only take incoming calls via the phone interface. Other functions  
are not available.  
Paired cell phones are saved in the Infotainment system even if they are not currently connected.  
Change connection type (inactive to active)  
Precondition:  
Several cell phones are connected to the Infotainment system simultaneously.  
1. Tap  
.
Or: tap on the name for the active cell phone.  
Or: tap Replace.  
The actively connected cell phone is highlighted.  
2. Tap the name for the preferred cell phone.  
The connection with the other cell phones will be inactivated automatically.  
Connection management  
Precondition:  
The cell phone is paired and connected.  
1. Open the home screen and tap  
Mobile Devices.  
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2. Tap to connect the desired technology.  
Phonebook  
This first time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. If  
necessary, confirm the transfer on the cell phone.  
Depending on the vehicle equipment, you can save up to 5000 contacts in your phonebook.  
The phonebook is updated after each new connection. During the update, the present phone directory can still be used.  
If teleconferences are supported, the phonebook can be opened during a phone call and another participant can be added to  
the phone call.  
If an image is stored for the contact, it can be displayed in the list next to the entry.  
The symbols may look different depending on the Infotainment system.  
Using a phone  
Select a telephone number to make a call. Various functions are available for selecting a telephone number.  
Using contact data  
If a contact has multiple telephone numbers, you must select the number you wish to call accordingly.  
1. Tap  
.
Or: to search for a contact, tap  
and enter the name of the contact in the input field.  
Or: To call a favorite, tap Favorites in the main menu of the phone interface.  
2. Tap on a contact in the list to make the call.  
When searching for a contact, enter the last name and first name separated by a space.  
Using a call list  
The phone interface displays the call list for the cell phone. Make a call via the call list.  
1. Tap  
Or: Tap  
All.  
and filter entries in the call list, e.g. by missed calls.  
2. Tap on a number or, where applicable, a contact in the list to make the call.  
Manually entering the telephone number  
1. Tap  
and enter a telephone number.  
2. Tap  
to make the call.  
While you are entering a telephone number, the contact related to the number is displayed on the Infotainment system  
screen.  
Favorites and speed dial keys  
A speed dial key can be assigned with a favorite from the phonebook. If the entry contains an image, this is displayed on the  
speed dial key.  
Speed dial keys must be programmed manually and are assigned to a user profile Coupling, connecting and managing,  
Bluetooth® interface.  
Programming a speed dial key  
1. Tap a free speed dial key.  
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2. Tap a contact in the phone directory or search for it using the search bar. If a contact has multiple telephone numbers, tap  
a number on the list.  
Editing the speed dial key  
1. Tap and hold the speed dial key until the phonebook opens.  
2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap a number on the list.  
Calling a favorite  
1. Tap a programmed speed dial key.  
Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be  
reassigned.  
Deleting a favorite from the speed dial key  
1. Tap  
To delete a favorite, tap the preferred speed dial key  
Or: tap  
Manage favorites.  
.
.
Or: to delete all favorites from all speed dial keys, tap Delete all.  
2. Tap confirm to delete the data.  
Sending text messages  
Depending on the cell phone and the Infotainment system in use, you can send and receive SMS text messages and,  
depending on your country, e-mails via the phone interface.  
Sending and receiving e-mails is also dependent on the app used on the cell phone.  
Sending an SMS  
1. Tap  
SMS New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Sending an e-mail  
1. Tap  
E-MAIL New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Functions and Symbols  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Functions  
The functions depend on the vehicle equipment and are not available in all countries. The available functions depend on the  
cell phone used and its operating system.  
Hands-free system.  
SMS functions via Bluetooth:  
Read SMS.  
Write SMS, inc. templates.  
Have an SMS read out.  
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Message thread.  
E-mail functions via Bluetooth:  
Read e-mail.  
Write e-mail.  
Symbols  
The symbols depend on the vehicle equipment and are not available not in all countries and may look different depending on  
the Infotainment system.  
General symbols  
1. To open the main menu, depending on the vehicle equipment, open the home screen and tap  
Overview of  
Infotainment system.  
Or: Tap the PHONE sensor area Overview of Infotainment system.  
Or: Press the PHONE function key Overview of Infotainment system.  
Open contact list.  
Open incoming and outgoing calls lists.  
Dial telephone number.  
Open messages (SMS  
and, depending on your country, e-mail).  
Change active device.  
or Opening the settings.  
Symbols for telephone calls  
Handle and display a call.  
End or decline a call.  
Add participants to a phone conference or begin a phone conference. SOS or  
Receive breakdown assistance. Voice mail. Receive information about Volkswagen and various value  
Mute the hands-free system.  
Put a call on hold.  
Continue  
a call.  
(SOS).  
Make an emergency call  
added traffic and travel services.  
Call list symbols  
1. To open the call lists, tap on  
.
or  
cell phone, if supported by your cell phone.  
phone number. Fax device. Fax device (company).  
Received incoming call.  
or  
Outgoing call.  
Telephone number (company).  
Fax device (private).  
Missed call.  
Frequent calls or favorites from your  
Telephone number (private). Cell  
Text message symbols  
1. To open the text messages, tap on  
.
Template for text messages.  
Have text messages read out.  
Voice control  
Introduction  
With voice control, you can have  
certain functions carried out by voice  
command.  
Types of voice control  
Depending on which language has been set in the Infotainment system, one of the following voice controls will be available in  
the vehicle:  
Command-based voice control (standard).  
Enhanced voice control (offline or online).  
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