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Do it yourself -> Jump-starting for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction  
For technical reasons the vehicle must not be tow-started. If the engine cannot start because the 12 V vehicle  
battery is dead, the 12 V vehicle battery on another vehicle can be used to start your vehicle.  
For vehicles with a 12 V vehicle battery in the vehicle interior or luggage compartment, the jumper cables may only  
be connected to the jump-start points in the hood space.  
WARNING  
Using jumper cables incorrectly and performing a jump-start incorrectly could cause the 12 V vehicle battery to  
explode. Serious injuries may result.  
Always read and heed the warnings and safety precautions before working on the 12 V vehicle battery (→ 12-V  
vehicle battery).  
Never confuse the positive battery terminal with the negative battery terminal.  
Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.  
WARNING  
During a jump-start, a highly explosive gas mixture builds up at the 12 V vehicle battery. Sparks produced during a  
jump-start could ignite the flammable gas. Serious injuries may result.  
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.  
Avoid discharging static electricity near the 12 V vehicle battery.  
NOTICE  
Tow-starting can cause severe damage to the vehicle.  
Jump-start the vehicle to start the engine.  
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Preparing to jump-start  
If the engine cannot be started because the 12 V vehicle battery is drained, another vehicle can jump-start it.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around approx. 0 °C(approx. +32 °F), suffer damage and  
fail.  
Always replace a frozen or thawed 12 V vehicle battery.  
Preparations  
Observe the following for jump-starting:  
Wear suitable eye protection and safety gloves→  
.
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.  
Open the hood.  
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jump-  
starting →  
.
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the  
jump-start. If metallic parts of the vehicles come into contact with each other, even just connecting the positive  
battery terminals is enough to cause current to flow →  
.
Make sure the terminal clamps have sufficient contact with metal.  
WARNING  
Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.  
Always wear suitable eye protection and safety gloves.  
Never lean over the 12 V vehicle battery.  
Always connect the positive cable first and then the negative cable.  
Never connect the negative terminal to parts of the fuel system or to the brake lines.  
Ensure that there is no contact between the non-insulated parts of the terminal clamps.  
Make sure the cable insulation is free from any defects.  
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not  
come into contact with any vehicle components that conduct electricity.  
Jumper cable  
So that vehicles can be jump-started and can jump-start others, an appropriate jumper cable is required.  
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The cable cross-section of the jumper cables must be at least 25 mm (0,038 in2). The cable cross-section of the  
jumper cables for vehicles with diesel engines must be at least 35 mm2 (0.054 in2).  
Vehicle Receiving Jump-start  
1. Check that the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.  
2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If  
the viewing window is light yellow or has no color, do not perform a jump-start; instead, contact an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle to be Jump-started  
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1. Pay attention to the operating instructions provided by the vehicle manufacturer.  
2. Check that the battery providing the jump-start has the same voltage(12 V) and approximately the same  
battery capacity as the dead 12 V vehicle battery. Pay attention to the information printed on the battery of the  
vehicle providing the jump-start.  
NOTICE  
To reduce the risk of damage to the electrical system due to short-circuiting, please note the following:  
Always connect the jumper cables as described.  
Avoid contact between the vehicles.  
Connecting the Jumper Cable  
Ground jump-start point  
Fig. 1 In the hood space: Negative terminal jump-start  
point.  
The jump-start point(negative terminal) is for connecting the black jumper cable.  
The vehicle can give and receive a jump-start using this negative terminal jump-start point.  
Connecting the jumper cables  
Fig. 2 Diagram for connecting the jumper cables.  
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1
2
3
Positive battery terminal of the vehicle receiving the jump-start.  
Positive battery terminal of the vehicle providing the jump-start.  
Suitable negative terminal of the vehicle providing the jump-start: Preferably a jump-start point(negative  
connection), a large metal part that is bolted securely to the engine block, or the engine block itself.  
4
Jump-start point (negative terminal) of the vehicle receiving the jump-start.  
Only connect the jumper cables in the sequence A – B – C – D→ fig. 2.  
1. Switch the ignition off on both vehicles.  
2. In the hood space, open the cover on the positive battery terminal of the 12 V vehicle battery, if fitted.  
3. Connect one end of the red jumper cable to the positive battery terminal of the discharged 12 V vehicle  
1
battery → fig. 2  
.
4. Connect the other end of the red jumper cable to the positive battery terminal () on the vehicle providing  
2
current → fig. 2  
.
5. Connect one end of the black jumper cable to a negative terminal jump-start point on the vehicle providing  
3
current → fig. 2  
.
Or: if no negative terminal jump-start point is available, connect to a large metal part that is bolted securely  
3
to the engine block or connect to the engine block itself → fig. 2  
.
6. Connect the other end of the black jumper cable to the negative terminal jump-start point on the vehicle  
4
receiving the jump-start → fig. 2  
.
7. Route the jumper cables so that they cannot become caught in moving parts in the hood space.  
Start the engine  
1. Start the engine in the vehicle that is providing current and allow it to idle.  
2. Wait a few minutes and then start the vehicle's engine with the discharged 12 V vehicle battery. If the engine  
does not start, stop the starting process after ten seconds, and try again after approximately one minute.  
If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
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Removing the jumper cables  
1. Before disconnecting the jumper cables, switch off the low beam headlight if necessary.  
2. In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear  
window defroster. This will reduce any voltage surges that may occur when disconnected.  
3. Once the vehicle has been jump-started, always disconnect the jumper cables in the order D – C – B – A .  
4. Close the cover of the positive terminal ( ), if fitted.  
After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
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