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2022-2025 Volkswagen Touran 4 Door Maintenance User Manual

MY CAR USER MANUAL

Maintenance for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

WARNING  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount. This may result in  
accidents and serious injuries during the towing process.  
● Before towing, check that the towing eye is fully screwed in.  
NOTICE  
Removing and fitting the cover and towing eye incorrectly may cause damage to the vehicle's paint and body.  
● Always remove and fit the cover and towing eye carefully.  
Vehicles with a trailer hitch  
In vehicles with a factory-equipped trailer hitch, there is no mount for the threaded towing eye behind the cover.  
1. To tow, swivel the ball mount out or attach and use it.  
NOTICE  
Using an unsuitable towing bar could damage the ball hitch and the vehicle.  
● Always use a tow bar specifically designed for mounting on a ball mount for towing.  
● If you do not have a suitable tow bar, use a tow rope for towing.  
Safety precautions for working in the hood space  
The hood space of a vehicle is a dangerous area. Only perform work in the hood space if you are familiar with the  
necessary activities and the general safety precautions, and if the correct operating equipment, fluids and suitable  
tools are available. Work performed incorrectly can result in serious injuries → . Have all work performed by  
suitably qualified professionals if necessary. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
WARNING  
The hood space is a dangerous area. Any work in the hood space could lead to accidents and serious or fatal injuries.  
● Always work as cautiously and carefully as possible.  
● Do not perform work in the hood space unless you are familiar with the required activities.  
● If you are not sure how to do the work in the hood space, have the work required carried out by suitably qualified  
professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
● Set the electronic parking brake before working in the hood space.  
● Move the selector lever to the selector lever position.  
● Or: move the gearshift lever to the neutral position.  
● Switch off the ignition and store the remote control vehicle key securely and far enough away from the vehicle to  
ensure that the engine cannot be started accidentally.  
● Never touch hot components in the engine.  
● Do not leave any items, such as cleaning cloths or tools, in the hood space.  
● Always keep children away from the hood space and never leave them unattended.  
WARNING  
The hood space contains moving components. When working in the hood space, particularly when starting the  
vehicle or if the engine is running, contact with moving parts, e.g. fan blades in the radiator fan, may cause serious  
or fatal injuries.  
● Never reach into the radiator fan or into the area near the radiator fan, even if the engine is switched off or the  
ignition is switched off. The ventilator is temperature-controlled and may switch on by itself.  
● Always remove any jewelry and/or ties, tie back long hair, and avoid wearing loose-fitting clothing when  
performing work.  
● Always press the accelerator pedal extremely carefully and never press it without paying close attention. The  
518  
vehicle could begin moving, even if the electronic parking brake is set.  
WARNING  
Escaping hot steam or hot coolant and hot components may cause serious burns.  
● Never open or close the hood if steam or coolant are escaping.  
● Always wait until you can no longer see or hear steam or coolant escaping from the hood space.  
WARNING  
The cooling system is under pressure when the engine is hot. If the cover is opened carelessly, coolant may spray  
out and cause serious burns or fatal injuries.  
● Never open the cap of the coolant expansion tank when the engine is hot.  
● Always protect your face, hands and arms from hot coolant or steam with a large, thick cloth if you have to open  
the cap of the coolant expansion tank.  
● Slowly and very carefully turn the cap of the coolant expansion tank counterclockwise while pressing down lightly  
on the cap.  
WARNING  
Additional insulation, such as blankets in the hood space or discarded items such as cleaning cloths or tools, can  
cause malfunctions, damage to the engine, or fires. This could result in serious or fatal injuries.  
● Never cover the engine with blankets or other insulating materials.  
● Never leave items in the hood space.  
Always park the vehicle safely on a horizontal and firm surface before carrying out any work in the hood space→  
(→ Parking).  
WARNING  
If the vehicle is not secured against rolling away during maintenance procedures, the vehicle may move  
unintentionally. This could result in accidents and serious or fatal injuries.  
● Manually deactivate the start-stop system.  
● Never carry out any work underneath the vehicle unless it is adequately secured to prevent it from rolling.  
● Ensure that the vehicle is situated on a horizontal and firm surface and that the wheels are blocked to prevent  
them from moving when carrying out work underneath the vehicle with its wheels touching the ground.  
● If you are working underneath the vehicle, additionally support the vehicle securely with suitable stands. The  
vehicle jack is not sufficient for this purpose and may collapse.  
WARNING  
The high voltage in the electrical system may cause electric shocks and burns. This could result in serious or fatal  
injuries.  
● Never short-circuit the electrical system. The 12 V vehicle battery could explode.  
Preparing the vehicle for work in the hood space  
Always perform the following activities in the specified sequence before all work in the hood space:  
1. Safely park the vehicle on a horizontal and firm surface (→ Parking).  
2. Secure the vehicle against rolling away.  
3. Remove the remote control vehicle key from the vehicle and store it outside of the vehicle, so that the vehicle  
does not start accidentally.  
4. Let the engine cool down sufficiently.  
5. Always keep other people away from the hood space.  
519  
Opening and closing the hood  
Fig. 1 In the driver's side footwell: Release lever for the  
hood (general example).  
Fig. 2 Above the radiator grille: Opening lever for the hood.  
Opening the hood  
1. Open the driver door and pull the release lever in the direction of the arrow→ fig. 1.  
The hood will pop open from the locking mechanism in the lock carrier→  
.
2. To open the hood fully, slightly lift the hood while pushing the actuating lever in the direction of the arrow  
→ fig. 2.  
In the fully open position, the hood is held by the gas-pressure strut.  
Closing the hood  
1. Push the hood down until you override the force of the gas-pressure strut→  
.
2. Allow the hood to fall out a distance of approx. 20 cm(approx. 8 inches) into the catch of the lock carrier,  
without pressing down on it.  
When the hood is closed correctly, it will be flush with the surrounding sections of the vehicle body →  
.
WARNING  
If the hood is not closed correctly, it could open suddenly while driving and block the view through the windshield.  
Accidents and serious or fatal injuries could result.  
520  
● After closing the hood, check that the catch is engaged correctly in the lock carrier.  
● If you realize when driving that the hood is not closed properly, park the vehicle safely and close the hood.  
WARNING  
Failing to take care when opening and closing the hood can result in serious injuries.  
● Do not open or close the hood if any persons are in the closing range of the hood.  
NOTICE  
Opening and closing the hood incorrectly can cause damage to the hood or wiper arms.  
● Only open the hood when wiper mode is switched off and with the windshield wipers folded in.  
● Always fold the wiper arms against the windshield before driving.  
Indicator for opened engine hood  
Fig. 3 In the instrument cluster display: the hood is open  
or not closed correctly (general example).  
An image in the instrument cluster display indicates if the hood is open or has not closed correctly→  
Do not continue driving!  
.
1. Stop the vehicle as soon as it is safe to do so.  
2. If necessary, lift the hood and close it again.  
The image is also displayed when the ignition is switched off and it disappears several seconds after the doors are  
closed and the vehicle is locked.  
WARNING  
Disregarding warning notifications could lead to breakdowns while driving, accidents and serious or fatal injuries.  
● Never ignore warning notifications.  
● Stop the vehicle as soon as it is safe to do so.  
● Do not continue driving and seek professional assistance if the warning light does not go out.  
Operating fluids and operating equipment  
All operating fluids and operating equipment, such as coolant, engine oil and vehicle batteries, are continuously being  
developed.  
1. Have fluids and operating equipment replaced by suitably qualified professionals. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
521  
WARNING  
Carrying out work on the fuel system may cause fires and serious or fatal injuries due to electrical discharge and  
flying sparks.  
● Always disconnect the 12 V vehicle battery.  
● Always have a fully-functioning, checked fire extinguisher nearby.  
● Make sure that the vehicle is unlocked when the 12 V vehicle battery is disconnected. Otherwise, the anti-theft  
alarm system will be activated.  
WARNING  
Fluids may be poisonous. Improper use and storage may cause serious or fatal injuries.  
● Only store fluids in their sealed original containers.  
● Never use empty food cans, bottles, or other containers to store fluids, because someone could drink the fluids by  
mistake.  
● Keep children away from all fluids and operating equipment.  
● Always read and heed the information and warnings on the packaging for the fluids.  
● When using products that emit harmful vapors, always work outdoors or in a well-ventilated area.  
WARNING  
Fluids and some materials in the hood space are highly flammable and may ignite on contact with hot surfaces,  
sparks, or naked flames. This can lead to a fire and cause accidents and serious or fatal injuries.  
● Never smoke near the hood space.  
● Never work near open flames or sparks.  
● Never perform work near sources of heat, boilers, or other open flames.  
● Never pour or spill fluids on the engine.  
● Always have a fully-functioning, checked fire extinguisher nearby.  
NOTICE  
The use of fluids that do not correspond to the specification can cause serious malfunctions and damage to the  
engine.  
● When topping up or changing fluids, make sure that the fluids correspond to the respective specification.  
● Only fill fluids into the designated filler openings.  
Fluids leaking from the vehicle can cause environmental damage.  
● Regularly check the ground beneath the vehicle.  
● If you see spots of fluid on the ground under the vehicle, have the vehicle checked by an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Dispose of leaking fluids according to legal and environmental regulations.  
Washer fluid  
General information  
The windshield washer fluid reservoir is located in the hood space.  
522  
Fig. 1 In the hood space: Cap on the washer fluid reservoir  
(general example).  
The washer fluid reservoir is identified with the symbol on the cap→ fig. 1.  
1. Check the washer fluid level regularly and fill if necessary.  
Preparations  
1. Prepare the vehicle for work in the hood space .  
2. Open the hood.  
Checking and refilling  
1. Check if there is enough washer fluid in the reservoir.  
2. To top it up, mix clean water with a suitable alcohol-based windshield cleaner. Follow the mixing instructions  
on the packaging of the windshield cleaner → , →  
.
3. When the outside temperatures are cold, an anti-freeze agent should be added to the water so that it does not  
freeze. Follow the mixing instructions on the packaging of the anti-freeze agent.  
There is a screen in the filler tube in the windshield washer fluid reservoir. The screen keeps large particles of  
contaminants from entering the washer nozzles when you refill the washer fluid →  
.
Depending on the vehicle equipment and the vehicle, the washer fluid reservoir filling quantity is approximately  
3.0 to 6.0 l (approximately 3.1 to 6.3 qt).  
Do not use distilled water to fill the windshield washer fluid tank. This is the only way that the windscreen  
wiper washer fluid level can be monitored.  
WARNING  
Unsuitable additives in the windshield washer fluid can create an oily film on the vehicle windshield. This may  
reduce visibility and increase the risk of accidents and serious or fatal injuries.  
● Never add coolant additive or similar unsuitable additives to the windshield washer fluid.  
NOTICE  
Using a cleaning agent that contains acid may result in damage and cause the spray nozzles to malfunction.  
● Never top up the windshield washer fluid tank using a cleaning agent that contains acid, e.g. vinegar-based  
523  
cleaners.  
NOTICE  
Mixing different windshield cleaners can cause the components to flocculate and the spray nozzles to clog.  
● Only use suitable alcohol-based windshield cleaners.  
● Never mix different windshield cleaners together.  
NOTICE  
When you top up the windshield washer fluid, if you use a damaged screen or do not use a screen at all, dirt  
particles may get into the windshield washer fluid tank. The spray nozzles may become clogged.  
● Take the screen out only to clean it.  
● Replace a damaged or missing screen.  
Introduction  
The engine oils are determined based on the requirements of the engines, emissions control systems, and the fuel  
quality. On all combustion engines, the engine oil comes into contact with combustion residue and fuel, which affects  
the aging of the engine oil. Using the correct engine oil is essential for the function and service life of the engine. The  
vehicle is filled at the factory with a special multi-purpose, low-viscosity oil that can generally be used year-round.  
The vehicle can consume engine oil. The engine oil consumption can vary and can change throughout the service life  
of the vehicle. Depending on the driving style and the usage conditions, the engine oil consumption can be up to 1 l  
(1 qt) per 2000 kilometers (approximately 1200 miles); it can also be higher within the first 5000 kilometers  
(approximately 3100 miles) on new vehicles. Because of this, the engine oil level must be checked regularly and it is  
best to check the level before long drives.  
WARNING  
Engine oil gets extremely hot when the engine is running. Failure to take care when handling hot engine oil can  
cause serious bodily burns. This could result in serious or fatal injuries.  
● Always allow the engine to cool down before starting work with the engine oil.  
WARNING  
Engine oil is poisonous. Contact with engine oil, especially swallowing engine oil, may result in serious or fatal  
injuries.  
● If you swallow engine oil, seek urgent medical help.  
● If you have health problems after working with engine oil, seek medical help.  
● Always store engine oil in the sealed original container and keep it out of the reach of children. This also applies to  
used oil until it is disposed.  
● Never use empty food cans, bottles, or other containers to store engine oil, because someone could drink the  
engine oil by mistake.  
● Avoid regular contact with engine oil to prevent damage to your skin.  
● Protect your skin, face and particularly your eyes when working with engine oil.  
● Do not eat, drink or smoke when working with engine oil.  
● Wash your skin with soap and water after working with engine oil.  
Engine oil that has dripped and spilled can pollute the environment.  
● Collect any leaking fluids and dispose of them according to legal and environmental  
regulations.  
524  
Engine oil standards  
Vehicles with engine oil label  
There is a label on the lock carrier at the front of the hood space that shows which engine oil should be added  
→ fig. 1.  
Fig. 1 Area for the engine oil label(general example).  
If you need to top up the engine oil, use an oil with the prescribed engine oil standard and engine oil viscosity  
→ fig. 2.  
Fig. 2 Engine oil standard and engine oil viscosity label  
(general example).  
1
2
Engine oil standard information.  
Engine oil viscosity information.  
If the prescribed engine oil → fig. 2 is used, the engine oil level can be corrected any number of times as needed  
(→ Engine oil).  
If no engine oil that meets the prescribed standard is available, you may, in an emergency, top up the engine oil no  
more than once before your next standard oil change using no more than 0.5 l (0.5 qt) of engine oil that meets the  
following deviating standards:  
—Gasoline engines: VW standard 504 00 andACEA  
C3, ACEA C4, API SP or ILSAC GF-6A. All viscosity classes in these standards are permitted.  
—Diesel engines: VW standard 507 00 andACEA  
C3, ACEA C4 orAPI CK-4. All viscosity classes in these standards are permitted.  
525  
Having the oil change carried out by an authorized Volkswagen dealer or authorized Volkswagen Service Facility is  
recommended. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Vehicles without an engine oil label  
Information regarding the prescribed engine oil standard and engine oil viscosity can be obtained from suitably  
qualified professionals. If engine oil needs to be topped up, use an engine oil with the prescribed engine oil standard  
and engine oil viscosity. If the prescribed engine oil is used, the engine oil level can be corrected any number of times  
as needed (→ Engine oil).  
NOTICE  
Using engine oils that have not been approved in accordance with the respective VW standard can cause damage to  
the engine.  
● When refilling, only use engine oils that comply with the quality requirements of the respectively applicable VW  
standard.  
● Only if you absolutely must, add max. 0.5 l(0.5 qt) of engine oil that does not comply with the specified engine oil  
standards.  
Volkswagen recommends Volkswagen Genuine  
oil.  
Changing the engine oil  
The engine oil must be changed regularly and in line with the service intervals (→ Service).  
Additives in the engine oil can make new engine oil appear dark after a brief engine run time. This is normal and is no  
reason to change the engine oil more frequently.  
WARNING  
If care is not taken when changing engine oil, the oil can cause environmental damage, serious burns, or fire. This  
could result in serious or fatal injuries.  
● Always allow the engine to cool down completely before the engine oil change.  
● Always wear eye protection for the engine oil change.  
● Keep your arms horizontal when using your fingers to unscrew the oil drain plug, so that the draining oil does not  
drip down your arm.  
● Use a container suitable for collecting used oil that can hold at least the entire quantity of oil in the engine.  
NOTICE  
Changing the engine oil and filter requires special tools and specialist knowledge. Failing to act properly may cause  
damage to the vehicle.  
● For this reason, always have the engine oil and filters changed by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Engine oil can pollute the environment. Dispose of the engine oil according to legal and environmental  
regulations and only at a collection point for used oil, e.g. a recycling center or specialist retailer.  
526  
Checking the engine oil level and adding oil  
Preparations  
Fig. 1 In the hood space: engine oil filler cap(general  
example).  
To avoid an incorrect oil level reading, observe the following steps:  
1. With the engine warm from operation, safely park the vehicle on a horizontal and firm surface (→ Parking).  
2. Wait at least five minutes for the engine oil to flow back into the oil pan.  
3. Open the hood.  
4. Find the engine oil filler and the dipstick.  
You can identify these by the  
dipstick.  
→ fig. 1 symbol on the engine oil filler cap and the colored handle on the oil  
Checking the engine oil level  
Fig. 2 Engine oil level markings on the oil dipstick  
(versions).  
A
B
The engine oil level is too high.  
Oil level in the normal range.  
527  
C
The engine oil level is too low.  
Only perform these activities in the specified order:  
1. Remove the dipstick from the guide tube and wipe the dipstick off using a clean cloth.  
2. Reinsert the dipstick into the guide tube and push it all the way in. If there is a marking on the engine oil  
dipstick, make sure it lines up with the notch at the top of the guide tube, and that the oil dipstick goes all the  
way in.  
3. Remove the dipstick again and read the oil level on the dipstick as described below→ fig. 2:  
A
The engine oil level is too high. If necessary, follow the messages in the instrument cluster display or  
contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility →  
.
B
Oil level in the normal range. Engine oil can be added up to the upper edge of this area, for example if there  
is heavy engine load.  
C
The engine oil level is too low. Add engine oil immediately and, if necessary, pay attention to the messages  
in the instrument cluster display.  
4. After reading the oil level, reinsert the oil dipstick into the guide tube and push it all the way in. If necessary,  
continue to add engine oil.  
For high vehicle loads, for example when driving long distances on highways in the summer or when driving through  
high mountains, the engine oil level should be in the upper section of the permitted area.  
Adding engine oil  
WARNING  
When topping up, engine oil can spill out or overflow and can ignite if it comes into contact with engine parts that  
are hot or can become hot. This may cause burns or a fire. This could result in serious or fatal injuries.  
● Always make sure that the engine oil cap is installed securely on the engine filler opening after adding oil and that  
the oil dipstick is inserted correctly in the guide tube.  
● Always use a suitable filling aid when topping up the engine oil.  
Only perform these activities in the specified order→  
1. Remove the cap on the engine oil filler→ fig. 1.  
→
:
2. Top up the engine oil gradually in small quantities, not more than 0.5 l(0.5 qt) in total, or follow the  
recommendation in the display of the Volkswagen Digital Cockpit.  
3. To avoid overfilling, you must wait at least one minute each time you add engine oil so that the engine oil can  
flow into the oil pan up to the marking on the oil dipstick.  
4. Read the oil level on the dipstick again before adding a little more. When you are done adding oil, the oil level  
B
should be in the center of area → fig. 2  
.
A
5. If you accidentally add too much engine oil and the engine oil level is in the area above→ fig. 2  
, do not start  
the engine → . Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for  
assistance.  
6. Close the cap on the engine oil filler when you are done adding engine oil→ fig. 1.  
7. Close the hood.  
NOTICE  
Starting the engine with the engine oil level too high after refilling can cause engine damage.  
528  
● Do not start the engine, and seek professional assistance.  
NOTICE  
Using incorrect fluids can result in malfunctions and engine damage.  
● When topping up fluids, make sure the correct fluids are added to the correct reservoirs.  
Displaying the service information in the Infotainment system  
When the ignition is on, the engine is off and the vehicle is stationary, the current service due date can be checked  
here: (→ Service interval display).  
After a service has been carried out, the service notification is updated after approximately five days or a distance  
driven of approx. 500 km (approx. 311 miles). Until then, the screen of the Infotainment system will showInspection -  
-- km / --- days Oil change: in --- km / --- days.  
Volkswagen recommends using the approved engine oils in accordance with the respective VW  
standard.  
If you are not sure where the cap and the oil dipstick are located, contact an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Troubleshooting  
Engine oil pressure too low  
The red warning light blinks. A message is shown in the instrument cluster display.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If the warning light flashes, do not continue driving or let the engine run, even if the oil is at the correct level.  
Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility for assistance.  
Engine oil level very low  
The red warning light blinks. A message is shown in the instrument cluster display.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, top up the engine oil gradually in small quantities(not more than 0.5 l (0.5 qt) in total)or observe  
the top-up recommendation in the display of the Volkswagen Digital Cockpit.  
5. If the warning light lights up, do not continue driving or let the engine run, even if the oil is at the correct level.  
Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility for assistance.  
529  
Engine oil level too low  
The yellow indicator light turns on. A message is shown in the instrument cluster display.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, top up the engine oil gradually in small quantities(not more than 0.5 l (0.5 qt) in total)or observe  
the top-up recommendation in the display of the Volkswagen Digital Cockpit.  
5. If the indicator light comes on, do not continue driving or let the engine run, even if the oil is at the correct  
level. Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility for assistance.  
Engine oil level too high  
The yellow indicator light turns on. A message is shown in the instrument cluster display.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If the engine oil level is too high, do not drive any further or leave the engine running. Engine damage could  
result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
or  
Engine oil system malfunction  
The indicator light flashes yellow. A message is shown in the instrument cluster display.  
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
Introduction  
Only perform work on the cooling system if you are familiar with the necessary activities and the general safety  
precautions, and if the correct operating equipment, fluids and suitable tools are available. Work performed  
incorrectly can result in serious injuries → . Have all work performed by suitably qualified professionals if  
necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
WARNING  
Coolant is toxic. Contact with coolant, especially swallowing coolant, may result in serious or fatal injuries.  
● If you swallow coolant, seek urgent medical help.  
● If you have health problems after working with coolant, seek medical help.  
● Always store coolant in the sealed original container and keep it out of the reach of children.  
● Never use empty food cans, bottles, or other containers to store coolant, because someone could drink the  
coolant by mistake.  
● Avoid regular contact with coolant to prevent damage to your skin.  
● Protect your skin, face and particularly your eyes when working with coolant.  
● Do not eat, drink or smoke when working with coolant.  
● Wash your skin with soap and water after working with coolant.  
530  
WARNING  
In extremely low temperatures, the coolant can freeze and the vehicle could break down. This can cause the heating  
to stop working in the vehicle. Vehicle occupants could die of exposure if they do not have sufficient warm clothing.  
● Make sure that the quantity of coolant additive is adjusted to the lowest expected ambient temperature in which  
the vehicle is operating.  
● Only use coolant additive approved by the manufacturer.  
Coolant and coolant additives can pollute the environment.  
● Collect any leaking fluids and dispose of them according to legal and environmental  
regulations.  
Coolant specification  
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive  
G12evo (TL 744-L).  
The proportion of coolant additive must always be at least 40% to protect the cooling system. If greater freeze  
protection is needed due to the climate, the proportion of coolant additive can be increased. However, the proportion  
of coolant additive must not exceed 55%, because otherwise the freeze protection will be reduced and the cooling  
effect will be decreased.  
The coolant additive can be recognized by its violet color. The mixture of water and coolant additive provides freeze  
protection down to approx. -25 °C (approx. -13 °F), protects the light-alloy parts in the cooling system against  
corrosion, prevents calcium deposits and significantly increases the boiling point of the coolant.  
If the coolant is being topped up, a blend of distilled water and at least 40% of the G12evo coolant additive must be  
used to ensure optimum corrosion protection →  
.
NOTICE  
The coloring of the coolant results from the mixture of the purple coolant additive and distilled water. If the fluid in  
the coolant expansion tank is not purple, but another color, e.g. brown, the appropriate coolant has been mixed with  
another coolant that is not suitable. This may result in serious malfunctions or damage to the drive and cooling  
system.  
● Only use coolant additive approved by the manufacturer.  
● If the coolant turns brown, have it changed immediately by a suitably qualified professional. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Never mix original Volkswagen coolant additives with coolant additives that are not approved by Volkswagen  
when topping up.  
NOTICE  
The engine coolant must always have a correct mixing ratio. If the mixing ratio is not correct, this may result in  
serious malfunctions or damage to the drive and cooling system.  
● Have the correct mixing ratio checked by a suitably qualified professional, and restore if necessary, i.e. if there is  
doubt about the mixing ratio. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
531  
Checking the coolant level and refilling coolant  
Preparations  
1. Safely park the vehicle on a horizontal and firm surface (→ Parking).  
2. Allow the engine to cool →  
3. Open the hood.  
.
The coolant expansion tank can be identified by the red symbol on the cap→ fig. 1.  
Fig. 1 In the hood space: cap of the coolant expansion tank  
(general example).  
WARNING  
Escaping hot steam or hot coolant and hot components may cause serious burns.  
● Never open the hood if you can see or hear steam or coolant escaping from the hood space.  
● Always wait until you can no longer see or hear steam or coolant escaping from the hood space.  
WARNING  
The cooling system is under pressure when the engine is hot. If the cover is opened carelessly, coolant may spray  
out and cause serious burns or fatal injuries.  
● Never open the cap of the coolant expansion tank when the engine is hot.  
● Always protect your face, hands, and arms from hot coolant or steam with a large, thick cloth if you have to open  
the cap of the coolant expansion tank.  
● Slowly and very carefully turn the cap of the coolant expansion tank counterclockwise while pressing down lightly  
on the cap.  
Checking the coolant level  
532  
Fig. 2 In the hood space: markings on the coolant  
expansion tank (general example).  
When new vehicles are delivered or after repairs to the cooling system, the coolant level may be above the marked  
area. This is normal. The coolant does not need to be extracted.  
The coolant level cannot be checked exactly for every model, because the view of the fluid level in the coolant  
expansion tank may be obstructed. If you cannot read off the coolant level accurately, contact a suitably qualified  
professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
1. When it is cold, check the coolant level using the markings on the side of the coolant expansion tank→ fig. 2.  
The coolant level must be between the markings.  
2. If the fluid level in the coolant expansion tank is below the minimum mark (“min”), ensure that the coolant is  
topped up. When the coolant is warm, the coolant level may be slightly above the upper marking.  
3. If coolant is no longer visible in the coolant expansion tank, do not add coolant→  
.
Refilling coolant  
1. Carefully unscrew the cap→  
.
2. Only add new coolant that conforms to the Volkswagen specification up to as far as the upper fill level marking.  
(→ Engine coolant). After topping up the coolant, the coolant level must be between the markings on the  
coolant expansion tank → fig. 2.  
3. Install the cap securely.  
4. Check the coolant level after one day. If the fill level of the coolant expansion tank drops below the minimum  
marking (“min”) again, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and  
have the cooling system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
If there is no coolant available that conforms to the required specification, initially only top up with distilled water.  
Then have the correct mixture ratio using the specified coolant additive restored as soon as possible by a suitably  
qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility →  
.
NOTICE  
Coolant expands when it heats up. If coolant is topped up above the marked level, excess coolant may leak out and  
cause damage to the vehicle.  
● Do not refill the system with coolant above the upper edge of the marked area of the coolant expansion tank.  
533  
NOTICE  
If there is no more coolant in the coolant expansion tank, air can get into the cooling system. This could result in  
damage to the engine.  
● Do not continue driving.  
● Do not top up the coolant.  
● See an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
NOTICE  
The chemical components contained in water that is not distilled can cause considerable corrosion damage in the  
engine. This can cause engine malfunctions.  
● Only use distilled water for refilling the system!  
● If you have added water that is not distilled, have the fluid in the cooling system changed completely by suitably  
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
NOTICE  
The use of incorrect fluids can cause serious malfunctions and damage to the engine.  
● When filling or changing fluids, make sure the correct fluids are added to the corresponding reservoirs.  
Troubleshooting  
Coolant  
The red warning light turns on. The coolant temperature is too high or the coolant level is too low.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Allow the engine to cool.  
4. Check the coolant level on the coolant expansion tank (→ Engine coolant).  
5. If the warning light does not turn off, do not continue driving or let the engine run, even if the coolant is at the  
correct level.  
6. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
534  
Introduction  
Brake fluid absorbs moisture from the air over the course of time. Too much water in the brake fluid causes damage  
to the brake system. Water lowers the boiling point of the brake fluid. If the water content in the brake fluid is too  
high, vapor lock may form in the brake system during heavy braking and full braking. Vapor lock reduces the braking  
efficiency, increases the braking distance considerably, and can lead to a total failure of the brake system. Your own  
safety and the safety of others on the road depends on your brake system functioning correctly at all times.  
WARNING  
Brake fluid is poisonous. Contact with brake fluid – in particular, if brake fluid is swallowed – may result in serious  
injury or death.  
● If you swallow brake fluid, seek urgent medical help.  
● If you have health problems after working with brake fluid, seek medical help.  
● Always store brake fluid out of the reach of children and only within the sealed original container.  
● Never use empty food cans, bottles, or other containers to store brake fluid, because someone could drink the  
brake fluid by mistake.  
● Avoid regular contact with brake fluid to prevent damage to your skin.  
● Protect your skin, face, and particularly your eyes when working with brake fluid.  
● Do not eat, drink, or smoke when working with brake fluid.  
● Wash your skin with soap and water after working with brake fluid.  
NOTICE  
Spilled or leaking brake fluid will damage the vehicle's surfaces. The vehicle's paint, plastic parts, and tires may be  
damaged.  
● Immediately wipe up any spilled or leaking brake fluid that comes into contact with vehicle components.  
● Then rinse all vehicle parts with plenty of water.  
Brake fluid can pollute the environment.  
● Collect any leaking fluids and dispose of them according to legal and environmental  
regulations.  
535  
Brake fluid specifications  
Volkswagen has developed a special brake fluid that is optimized for the vehicle's brake system. For optimum  
performance of the brake system, Volkswagen recommends only using brake fluid that complies with the VW  
standard 501 14.  
Before using brake fluid, check that the brake fluid specification on the bottle matches the vehicle requirements.  
Brake fluid that complies with the VW standard 501 14 can be obtained from an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
If this type of brake fluid is not available and it is therefore necessary to use a different high-quality brake fluid  
instead, a brake fluid that meets the requirements of DIN  
ISO 4925 or the US standard FMVSS 116 DOT 4 CLASS 6 can be used.  
Not all brake fluids that comply with the requirements of DIN ISO 4925 or US Standard FMVSS 116 DOT 4 CLASS 6  
have the same chemical composition. Some of these brake fluids can contain chemicals that can destroy or damage  
components of the vehicle brake system over time.  
Brake fluid that complies with the VW standard 501 14 meets the requirements of DIN ISO 4925 or the US Standard  
FMVSS 116 DOT 4 CLASS 6.  
536  
Checking the Brake Fluid  
Preparations  
1. Safely park the vehicle on a horizontal and firm surface (→ Parking).  
2. Open the hood.  
Checking the Brake Fluid Level  
Fig. 1 In the hood space: Cap on the brake fluid reservoir.  
The brake fluid reservoir can be recognized by its cap→ fig. 1.  
The brake fluid level cannot be checked precisely on all models because the hood or engine components may obstruct  
the view of the fluid level in the reservoir.  
—If you cannot read the brake fluid level clearly, see an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
—If the brake fluid level is not between the min. and max. marking on the brake fluid reservoir, Volkswagen  
recommends consulting an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance  
→
.
The brake fluid level decreases slightly when the vehicle is being used as the brake pads wear and the brakes  
automatically adjust themselves.  
WARNING  
A low brake fluid level or unsuitable brake fluid may cause the brakes to fail or may reduce braking efficiency.  
Accidents and serious or fatal injuries could result.  
● Have the brake system and brake fluid level checked regularly.  
● Be sure to use the correct brake fluid.  
● Only use brake fluid that expressly complies with the VW standard 501 14.  
● Only use a high-quality brake fluid that complies withDIN  
ISO 4925 CLASS 6 or the US standardFMVSS 116 DOT 4 in the exceptional case that a brake fluid that conforms  
to VW standard 501 14 is not available.  
●
Changing brake fluid  
An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about the  
537  
interval for changing the vehicle brake fluid. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
—Have the brake fluid changed regularly.  
— Only have brake fluid added that meets the required specifications.  
WARNING  
Vapor lock may occur in old brake fluid due to absorbed moisture during hard braking, reducing braking efficiency  
and potentially causing total brake failure. Accidents and serious or fatal injuries could result.  
● Have the brake fluid changed regularly.  
● Only have new brake fluid added.  
Troubleshooting  
Brake fluid level  
The red warning light turns on. The brake fluid level is too low.  
Do not continue driving! This could result in the brake failing.  
1. Stop the vehicle immediately as soon as it is safe to do so (→ Parking).  
2. Check the brake fluid level.  
3. If the brake fluid level is too low, contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
538  
Introduction  
The 12-volt vehicle battery is a component of the electrical system and serves to supply energy to the vehicle. During  
maintenance procedures, the 12 V vehicle battery is checked and replaced if necessary.  
You may only perform procedures on the electrical system yourself if you are familiar with the necessary activities  
and the general safety precautions, and if the correct operating equipment and fluids and suitable tools are available.  
Work performed incorrectly can result in serious injuries →  
.
Information about warning and indicator lights can be found in the troubleshooting section at the end of the chapter  
(→ 12-V vehicle battery).  
Battery switch-off in an accident with triggering of the airbag  
In vehicles with a 12 V vehicle battery in their vehicle interior or luggage compartment, the electrical connection to  
the 12 V vehicle battery is pyrotechnically disconnected in an accident with airbag deployment. This prevents a short  
circuit. For more information on the installation location of the vehicle battery, refer to section (→ 12-V vehicle  
battery).  
Detailed warnings for the 12 V vehicle battery  
Always wear eye protection.  
Battery acid is highly corrosive. Always wear protective gloves and eye protection.  
Fire, sparks, open flame, and smoking are forbidden.  
A highly explosive mixture of gases forms when charging the 12 V vehicle battery.  
Always keep children away from battery acid and the 12 V vehicle battery.  
Always heed the Owner's Manual.  
WARNING  
Performing work on the 12 V vehicle battery and the electrical system can cause serious injuries, fires, or electric  
shocks. This could result in serious injuries.  
● Always read and follow the warning information on the 12 V vehicle battery.  
● Before performing any work on the 12 V vehicle battery, switch off the ignition and all electrical equipment and  
disconnect the 12 V battery negative cable.  
● Always keep children away from battery electrolyte and the 12 V vehicle battery.  
● When handling 12 V vehicle batteries, always protect your hands, arms, and face from spraying battery acid.  
● Always wear eye protection and safety gloves.  
● Never short circuit the battery terminals.  
● Have all work performed by suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
When work is carried out on the 12 V vehicle battery, a highly explosive, flammable gas mixture builds up. Sparks  
could form and ignite the flammable gas that is released by the 12 V vehicle battery. This can result in serious injury  
or death.  
● Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.  
● Avoid creating sparks when working with wires and electrical equipment or when discharging static electricity.  
539  
NOTICE  
UV rays can damage the battery housing.  
● Do not expose the 12 V vehicle battery to direct sunlight for a long period of time.  
NOTICE  
The 12 V vehicle battery could freeze and be destroyed.  
● Protect the 12 V vehicle battery against freezing temperatures if the vehicle is parked for long periods of time.  
System settings after a battery change  
If the 12 V vehicle battery is replaced or after a successful jump-start, system settings may be changed or deleted.  
1. Check the date and time and adjust them if necessary.  
2. Check personal convenience settings and adjust and save them as necessary.  
12 V vehicle batteries can contain toxic substances such as sulfuric acid and lead. Dispose of the 12 V  
vehicle battery according to legal and environmental regulations and only at a collection point for old  
batteries, e.g. a recycling center or specialist retailer.  
Battery acid can pollute the environment. Collect any leaking fluids and dispose of them according to legal  
and environmental regulations.  
Checking the 12 V vehicle battery acid level  
The 12 V vehicle battery does not require any maintenance.  
Check the acid level of the 12 V vehicle battery regularly if mileage is high, in countries with warm climates, or if the  
12 V vehicle battery is old.  
12 V vehicle battery location  
The 12 V vehicle battery is located in the hood space.  
Preparations  
1. Prepare the vehicle for work in the hood space.  
2. Wear suitable eye protection and safety gloves.  
3. Open the hood.  
Checking the Acid Level  
WARNING  
Battery acid is corrosive. Contact with battery acid, especially swallowing battery acid, can result in serious burns.  
● Never open a 12 V vehicle battery.  
● Never tilt the 12 V vehicle battery. Acid can leak out of the vent openings.  
● Protect your skin, face, and particularly your eyes when working with the 12 V vehicle battery.  
● Do not eat, drink, or smoke when working on the 12 V vehicle battery.  
● Wash your skin with soap and water after working on the 12 V vehicle battery.  
● If acid comes into contact with your skin or hair, remove all soiled or wet clothing and wash your skin and hair  
with water. Consult a doctor.  
540  
● If acid comes into contact with your eyes, rinse the affected area carefully with water for several minutes. Then  
consult a doctor immediately.  
● If you swallow battery acid, immediately drink plenty of water and swallow activated charcoal. Consult a doctor  
immediately.  
● If you have inhaled acid vapors, leave the hazard area and breathe in fresh air. Consult a doctor immediately.  
WARNING  
When work is carried out on the 12 V vehicle battery, a highly explosive, flammable gas mixture builds up. Sparks  
could form and ignite the flammable gas that is released by the 12 V vehicle battery. This can result in serious injury  
or death.  
● Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.  
● Avoid creating sparks when working with wires and electrical equipment or when discharging static electricity.  
Depending on the vehicle equipment, an additional bracket must be removed to see the viewing window. An  
additional tool that is not available in the vehicle tool kit is required to do this. Always have the acid level of the 12 V  
vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Fig. 1 On the top of the 12 V vehicle battery: Window  
(general example).  
Make sure there is enough lighting to clearly see the color indicator in the circular window on the top of the 12 V  
vehicle battery → fig. 1.  
Light yellow or colorless  
—The 12 V vehicle battery acid level is too low. Have the 12 V vehicle battery replaced by an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Black  
—The 12 V vehicle battery acid level is OK.  
The acid level of 12 V vehicle batteries labeledAGM  
cannot be checked for technical reasons. Suitably qualified professionals can inspect the battery. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Charging, replacing, disconnecting, or connecting the 12 V vehicle battery  
If you suspect that the 12 V vehicle battery is damaged or malfunctioning, see suitably qualified professionals to have  
the 12 V vehicle battery checked. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
541  
Charging the 12 V vehicle battery  
The 12 V vehicle battery should be charged by suitably qualified professionals because the 12 V vehicle battery that is  
installed at the factory requires a charging process where the voltage is limited → . Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Replacing the 12 V vehicle battery  
The 12 V vehicle battery is designed to fit the location where it is installed and is equipped with safety features. If a  
12 V vehicle battery needs to be replaced, have the replacement part fitted by qualified professionals. Check with  
qualified professionals to find out the component information regarding size and the required maintenance,  
performance, and safety features. They must possess the necessary technical documentation and equipment.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The  
vent opening on the 12 V vehicle battery must always be located on the negative terminal side. The vent opening on  
the positive terminal side must always be sealed →  
.
Only use a maintenance-free 12 V vehicle battery that conforms to the TL 825 06 and VW 7 50 73 standards. These  
standards must be from October 2014 or later.  
Always have the 12 V vehicle battery replaced by qualified professionals because the vehicle electronics must be  
adapted as part of the replacement. Only qualified professionals have the necessary equipment to perform the  
adaptation and have access to the correct replacement batteries.  
Disconnecting the 12 V vehicle battery  
If the 12 V vehicle battery must be disconnected from the vehicle electrical system, note the following:  
1. Switch off all electrical consumers.  
2. Unlock the vehicle before disconnecting the battery. Otherwise, the anti-theft alarm system will be triggered.  
3. Disconnect the negative cable first, and then the positive cable→  
.
Connecting the 12 V vehicle battery  
If the 12 V vehicle battery must be connected to the vehicle electrical system, note the following:  
1. Switch off all electrical consumers.  
2. Connect the positive cable first, and then the negative cable→  
.
Various indicator lights may turn on after connecting the 12 V vehicle battery and switching the ignition on. They will  
turn off after driving a short distance at a speed of approx. 15 to 20 km/h (approx. 10 to 12 mph). If the indicator  
lights light up and remain on, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and  
have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
If the 12 V vehicle battery was disconnected for a long period of time, the next scheduled maintenance may not  
display correctly or it may not be calculated correctly (→ Service interval display). Follow the maximum permissible  
service intervals .  
Vehicles with a starter button:If the ignition cannot be switched on after connecting the 12 V vehicle battery, carry  
out the following activities:  
1. Lock and unlock the vehicle from the outside.  
2. Try to switch the ignition on again.  
3. If the ignition will not switch on, see an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility for assistance.  
542  
Automatic equipment deactivation  
If the ignition is switched on for a very long time when the engine is off or the exterior lighting is switched on when  
parking for a very long time, the intelligent power management cannot always prevent the 12 V vehicle battery from  
being discharged.  
If the 12 V vehicle battery is under a heavy load, the intelligent power management will automatically begin certain  
measures to prevent the 12 V vehicle battery from draining.  
—The idle speed will be increased so that the alternator delivers more power.  
—If necessary, equipment that uses a lot of power will have its performance limited or will be switched off.  
—The power supply to the 12 V socket will be interrupted temporarily when the engine is started.  
12 V Vehicle Battery Draining  
If the battery is drained, it may not be possible to start the engine. The 12 V vehicle battery will be drained in the  
following situations:  
—If the vehicle is parked for long periods of time without running the engine, especially if the ignition is on.  
—If electrical equipment is used when the ignition is switched off.  
—If the auxiliary heater is operated.  
WARNING  
Use of a 12 V vehicle battery that does not have identical specifications and dimensions to the 12 V vehicle battery  
that was installed at the factory may cause short circuits or fire. This could result in serious or fatal injuries.  
● Always use a maintenance-free and leak-proof 12 V vehicle battery that has the same characteristics,  
specifications, and dimensions as the 12 V vehicle battery that was installed at the factory.  
WARNING  
Fitting 12 V vehicle batteries incorrectly may cause short circuits or fire. This could result in serious or fatal injuries.  
● Always attach the 12 V vehicle battery to the attachment points provided in the vehicle.  
● Replace all covers that are required for the vehicle back on the battery.  
WARNING  
A highly explosive mixture of oxyhydrogen can form when charging the 12 V vehicle battery. Sparks or naked flames  
could ignite the gas mixture. This could cause serious burns.  
● Only charge 12 V vehicle batteries in well-ventilated areas.  
● Keep sparks and naked flames away from the 12 V vehicle battery.  
WARNING  
If the degassing tube is not attached to the 12 V vehicle battery correctly, the highly explosive gas mixture that  
builds up when the vehicle is running may enter the vehicle interior. The flammable gas could ignite and cause  
serious injuries or death.  
● For vehicles with the 12 V vehicle battery in the vehicle interior or luggage compartment, ensure that the  
degassing hose is connected to the 12 V vehicle battery correctly. The degassing hose must always be connected  
to the negative terminal side of the 12-volt vehicle battery.  
● Always ensure that the opening on the positive terminal side of the 12 V vehicle battery is capped.  
CAUTION  
A drained 12 V vehicle battery can freeze at temperatures around 0 °C(+32 °F). Acid can escape from a frozen and  
543  
defrosted 12 V vehicle battery. This can cause injuries and long-term damage to the vehicle.  
● Never charge a frozen or thawed 12 V vehicle battery.  
● Always replace the 12 V vehicle battery if it freezes.  
CAUTION  
Cables that are connected incorrectly can cause a short circuit. This could damage the on-board electronics and  
result in serious injuries.  
● Connect the positive cable first and then the negative cable.  
NOTICE  
If the 12 V vehicle battery is connected or disconnected when the ignition is switched on or the engine is running,  
this could damage the electrical system or electronic components, resulting in electrical malfunctions.  
● Never connect or disconnect the 12 V vehicle battery when the ignition is on or the engine is running.  
NOTICE  
If accessories that provide power for charging the 12 V vehicle battery are connected to the 12 V socket, this could  
damage the electrical system or electronic components, resulting in electrical malfunctions.  
● Never connect accessories that provide power, such as solar panels or battery chargers, to the 12 V socket in  
order to charge the 12 V vehicle battery.  
Troubleshooting  
12-volt power supply  
The red warning light turns on.  
Do not continue driving! Possible failure of the electrical system.  
A message is shown in the instrument cluster display.  
1. Stop the vehicle immediately and park it safely.  
2. Turn off electrical equipment that is not needed.  
3. Stop the engine and switch the ignition off.  
4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
If the red warning light comes on, the start-stop system is switched off. The start-stop system will only be  
automatically switched on again after the engine is restarted.  
12-volt power supply  
The yellow indicator light turns on.  
A message regarding the battery charge level of the 12 V vehicle battery is shown in the instrument cluster display.  
1. Let the engine run so that the 12 V vehicle battery can be recharged.  
2. If the message about the battery charge level of the 12 V vehicle battery does not turn off after a few minutes  
despite the measures having been taken, then contact an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
A message regarding the 12 V power supply is shown in the instrument cluster display.  
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
If the yellow indicator light lights up, the start-stop system will not be able to start the engine. If the yellow indicator  
light has turned off, the 12 V vehicle battery has a sufficient battery charge level to automatically restart the engine.  
544  
Introduction  
Wheels are the parts of the vehicle that are under the most demand, yet are also the most underestimated. Wheels  
are very important because the narrow contact surfaces of the tires are the only contact that the vehicle has with the  
road.  
The tire and rim combinations approved by Volkswagen are specifically designed for each other.  
The service life of the tire depends on the tire pressure, the driving style, the way the tires are handled, and correct  
mounting of the tire.  
Rims, tires and wheel bolts  
Rims, tires, and wheel bolts are determined based on the vehicle model. Whenever another rim is installed, the wheel  
bolts to be used must have the correct length and bolt head shape. This ensures that the brakes can work correctly  
and that the vehicle drives smoothly and safely. For technical reasons, standard rims from other vehicles cannot be  
used. Under certain circumstances, this may even apply to rims for the same vehicle model. You must consult a  
suitably qualified professional to replace rim/tire combinations. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
The correct wheel bolts must always be used for each vehicle model, and these bolts must always be tightened to the  
correct torque (→ Wheel bolts).  
Declaration of conformity for wheels and tires  
Applies only to India: The tires fitted on the vehicle meet the requirements ofBIS and the requirements of theCentral  
Motor Vehicle Rules (CMVR), 1989.  
WARNING  
Incorrect handling of wheels can reduce driving safety and cause serious accidents and fatal injuries.  
● Regularly check the tire pressure when the tires are cold and always maintain the specified pressure (→ Tire  
pressure). If the tire pressure is too low, the tire can heat up so much while driving that the tread separates or the  
tire ruptures.  
● Check the tires regularly for damage and wear.  
● Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.  
● For all four wheels, use only radial tires of the same design, size(rolling circumference), and tread pattern.  
● While driving, if unusual vibrations can be heard or the vehicle pulls to one side, stop immediately and check the  
wheels and tires for damage.  
● Never loosen the bolts on rims with a bolted rim ring.  
● Only perform work on the wheels if you have the necessary knowledge and tools.  
WARNING  
New tires or tires that are old, worn, or damaged cannot provide the maximum vehicle control and braking effect.  
This can cause accidents and fatal injuries.  
● Break in new tires because they have reduced traction and braking efficiency when they are new. Therefore drive  
carefully for the first 600 km (370 miles).  
● Never drive with tires that are worn or damaged, e.g. punctured, cut, cracked, or bulging. If you are unsure  
whether it is safe to continue driving, contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
● While driving, if unusual vibrations can be heard or the vehicle pulls to one side, stop immediately and check the  
wheels and tires for damage.  
● Do not use any tires or rims if you do not know how they have been used in the past. Used tires and rims may be  
damaged in a way that may not even be visible.  
● Only use tires that are more than six years old if absolutely necessary and drive with extreme caution if doing so,  
545  
even if the tires have never been used.  
● Have worn or damaged tires replaced immediately by suitably qualified professionals. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and consequently the wheel  
could come loose while driving. Exceeding the tightening specification could damage the wheel bolts and threads.  
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to  
serious accidents and fatal injuries.  
● Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the  
wheel bolts with the lug wrench and then have the tightening torque checked as soon as possible by a suitably  
qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
● Never drive with missing or loose wheel bolts.  
● Always use wheel bolts that are correct for the rim and the vehicle model.  
● Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification,  
the wheel bolts could become loose while driving.  
● Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.  
● Never loosen the bolts on rims with a bolted rim ring.  
WARNING  
Improper installation of the tires on the rim can result in damage to the rim and cause tires to suddenly lose air or  
go flat while driving.  
This can cause accidents and fatal injuries.  
● Always have tires installed on the rim by an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
Handling tires  
Preventing damage to the tires  
—Always drive over curbs and other low obstacles slowly and at a right-angle so that both front wheels come into  
contact with the obstacle at the same time.  
— There is a high risk of damage to tires and rims, especially for low-profile tires, on poor road surfaces or when  
driving on unpaved roads or off-road.  
—Check the tire pressure regularly.  
—Check tires regularly for damage, e.g. punctures.  
—Never exceed the load index and maximum speed of the tire (→ Tire labeling and tire classifications).  
—Have damaged or worn rims replaced immediately .  
—Protect tires from coming into contact with corrosive materials such as grease, oil, gasoline, and brake fluid→  
—Replace missing dust caps on the valves immediately.  
.
—Remove any objects provided they have not punctured the inside of the tire .  
—Observe all tire pressure monitoring system warnings (→ Tire Pressure Monitoring System) (→ Tire Pressure  
Monitoring System).  
WARNING  
Corrosive fluids and materials can cause visible and invisible damage to the tires, which can cause the tires to fail.  
This can cause accidents and fatal injuries.  
● Always keep chemicals, oils, grease, fuel, brake fluid, and other corrosive materials away from the tires.  
546  
Storing tires  
—Only store tires in a cool, dry location that is as dark as possible.  
—Do not stand tires that are mounted on rims up vertically.  
—Protect tires that are not mounted on rims from dirt with suitable covers and store them standing on the tread  
surface.  
Tires that are more than six years old  
Tires age due to physical and chemical processes that affect their function. Tires that have been stored and unused  
for long periods of time age more quickly than tires that are used continuously.  
Volkswagen recommends replacing tires that are more than six years old with new tires. This even applies to tires  
that may appear to be usable and whose tread depth is still greater than the minimum requirement →  
.
Winter and all season tires lose their characteristics to a large extent due to aging, regardless of the remaining tread  
depth.  
The age of the tire can be determined based on the production date (→ Tire labeling and tire classifications).  
WARNING  
Old tires can suddenly lose air or rupture, particularly at high speeds.  
This can cause accidents and fatal injuries.  
● Only use tires that are more than six years old if absolutely necessary and drive with extreme caution if doing so,  
even if the tires have never been used.  
New tires  
—Drive particularly carefully during the first 600 km(370 mi) with new tires because they must be broken in. Tires  
that have not yet been broken in have reduced gripping abilities and braking efficiency →  
.
—For all wheels, use only radial tires of the same design, size(rolling circumference), and tread pattern.  
—The tread depth of new tires may vary between tire models and manufacturers due to different design features  
and tread designs.  
WARNING  
New tires must be broken in because they have reduced traction and braking efficiency when they are new.  
This could cause you to lose control of the vehicle and lead to serious accidents and fatal injuries.  
● Break in new tires. Drive carefully for the first 600 km(370 miles).  
The size specifications for new tires may vary significantly from the actual tire dimensions for different tire  
brands.  
Replacing tires  
—At the factory, the vehicle can be equipped with reduced rolling resistance tires. The specified fuel consumption  
values can only be achieved using these tires. When purchasing new tires, always make sure the tires are optimized  
for rolling resistance (→ Eco tips).  
—Before buying new reduced rolling resistance tires, seek advice from an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
—At a minimum, replace both tires on a single axle.  
—Only replace old tires with tires that have been approved by Volkswagen for your vehicle model.  
—Never use tires whose size exceeds the measurement of tires that are approved by Volkswagen→  
.
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WARNING  
Wheels must have enough clearance from vehicle components. If there is not enough clearance, tires could rub  
against components of the suspension, the body, and the brake lines.  
This may cause the brake system to fail, the tread to separate, and the tire to rupture, resulting in serious accidents  
and fatal injuries.  
● Only use tires with dimensions that do not exceed the dimensions of the tire brands approved by Volkswagen and  
that do not rub against other components of the vehicle.  
Volkswagen Genuine tires  
At the factory, the vehicle can be equipped with Volkswagen Genuine tires. These tires are marked with the symbol  
and are specially adapted for this vehicle. Volkswagen Genuine tires fulfill the highest standards of safety and driving  
characteristics when used appropriately.  
Recalibrating the Tire Pressure Monitoring System  
The Tire Pressure Monitoring System must be recalibrated each time one or more wheels is replaced. This also applies  
if the tires are rotated, for example from front to back (→ Tire Pressure Monitoring System).  
Vehicles with tire pressure monitoring system  
—When replacing the factory-installed wheels, make sure the new wheels are equipped with sensors that are  
compatible with the Tire Pressure Monitoring System (→ Tire Pressure Monitoring System).  
— You must drive for a little while at a speed above approximately 25 km/h(approximately 15 mph) for the new  
wheels to be detected.  
When replacing or reinstalling the sensors, Volkswagen recommends always using a new valve set and seal set.  
Additional information about the Tire Pressure Monitoring System (→ Tire Pressure Monitoring System).  
WARNING  
Improper replacement or modification of the sensors of the tire pressure monitoring system can introduce leaks in  
the valves, causing the tire to lose air.  
If the tire pressure is too low, the tire can heat up so much while driving that the tread separates or the tire  
ruptures, which in turn can lead to serious accidents and/or serious injuries.  
● Always use a new valve and seal kit when replacing or modifying the sensors.  
WARNING  
Dirt can damage the valves and introduce leaks, causing the tire to lose air.  
If the tire pressure is too low, the tire can heat up so much while driving that the tread separates or the tire  
ruptures, which in turn can lead to serious accidents and/or fatal injuries.  
● Never drive without caps on the valves.  
NOTICE  
Driving over potholes and curbs can cause the tires to become deformed.  
Damage to the tires and rims can result.  
● Avoid strong impacts and drive around obstacles where possible.  
NOTICE  
The valves can be damaged when replacing wheels.  
● Do not let wheels that you have removed fall on the rim.  
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Always dispose of old tires correctly and according to  
regulations.  
When replacing or modifying the sensors of the Tire Pressure Monitoring System, a new valve set and seal set  
must always be used. Otherwise the Tire Pressure Monitoring System may indicate there is a malfunction  
(→ Tire Pressure Monitoring System).  
If the spare wheel is different from the regular vehicle wheels, e.g. in the case of winter tires or a compact  
spare wheel, only use the spare wheel temporarily in the event of a breakdown, and drive especially carefully.  
Replace the compact spare wheel with a regular wheel as soon as possible.  
Using tires approved by Volkswagen ensures that the dimensions will fit correctly on your vehicle. If other  
tires are used, the seller must provide a certificate from the tire manufacturer stating that the tires are  
suitable for the vehicle. Keep the certificate stored safely in the vehicle.  
Handling rims  
Preventing damage to the rims  
—Missing hubcaps can cause damage to the rims and wheel bolts.  
Always install missing hubcaps before driving.  
—Always drive over curbs and other low obstacles slowly and at a right-angle so that both front wheels come into  
contact with the obstacle at the same time.  
—Replace missing dust caps on the valves immediately.  
—Check the tire pressure regularly.  
Rims with bolted rim ring or accent elements  
Rims with a bolted rim ring or accent element consist of multiple pieces. These pieces are connected together with  
special bolts. Damaged rims must be replaced and may only be repaired by suitably qualified professionals.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Rim identification  
In some countries, new rims must include information about certain properties. The following information may be on  
the rim:  
—Seal of conformity  
—Rim size  
—Manufacturer or brand name  
—Production date (month/year)  
—Country of origin  
—Serial number  
—Raw material batch number  
—Commodity code  
WARNING  
Using unsuitable or damaged rims can impair driving safety and cause accidents and serious injuries.  
● Only use rims permitted for the vehicle.  
● Check the rims regularly for damage and replace them if necessary.  
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WARNING  
Loosening and tightening bolts incorrectly on rims with bolted rim rings can cause severe accidents and death.  
● Never loosen the bolts on rims with a bolted rim ring.  
● Have all procedures on rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Checking the tire pressure  
Incorrect tire pressures negatively affect vehicle handling and can cause increased tire wear or even a flat tire→  
Above all, the correct tire pressure is especially important when driving at high speeds.  
.
—Check the tire pressure at least once a month.  
—Check the tire inflation pressure of the spare wheel or compact spare wheel at least once a month.  
—Check the tire pressure only when tires are cold. The specified tire pressure only applies to a cold tire. The tire  
pressure on warm tires is higher than on cold tires. Therefore, never release air from a warm tire to adjust the tire  
pressure.  
—Always adjust the tire pressures to the vehicle load→ fig. 2.  
—After adjusting tire pressures, always screw the caps on the valves and note the information about the tire pressure  
monitoring system.  
—Always use the tire pressures specified on the label. Never exceed the maximum tire pressure specified on the side  
of the tire.  
— If the size of the tires installed at the factory differs from the details on the identification label or on the tire  
pressure label, the correct tire pressure must be determined.  
Geolocation of the tire inflation pressure label  
The label specifies the correct tire pressures for approved tires and is either on the driver door pillar→ fig. 1 or on  
the inside of the fuel filler flap.  
Fig. 1 On the driver door pillar: tire pressure label(may also  
be on the inside of the fuel filler flap).  
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Fig. 2 Symbols on the tire pressure label.  
A
B
1
2
3
4
5
Tire pressure for the tires on the front axle.  
Tire pressure for the tires on the rear axle  
Note: check the tire pressure when the tires are cold  
Tire pressure when partially loaded  
Depending on vehicle equipment:comfort tire pressure when partially loaded  
Tire pressure when fully loaded  
Tire pressure for the spare wheel, collapsible spare wheel or compact spare wheel.  
The appearance of the label may vary depending on the vehicle. Additional tire sizes can be included that are not  
approved for your specific vehicle. The tire sizes approved for your vehicle can be found in the vehicle registration  
document or the EC Certificate of Conformity (CoC paper); alternatively, you can query this with an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Comfort tire pressure  
Depending on the vehicle equipment, the label may include a comfort tire pressure→ fig. 2. The comfort tire  
pressure allows the driving comfort to be increased. Fuel consumption may increase when driving with the comfort  
tire pressure.  
WARNING  
A tire pressure that is too low can result in a sudden loss of air, separation of the tire tread or bursting of the tire  
while driving. An incorrect tire pressure shortens the service life of the tire and negatively affects driving behavior.  
An incorrect tire pressure can cause accidents and fatal injuries.  
● Check the tire pressures regularly, at least once a month and also before driving long distances.  
● Always adjust the tire pressure according to your load.  
● Never reduce the tire pressure when tires are warm.  
WARNING  
Excessive speeds and vehicle overloading can cause overheating, sudden tire damage(including tire blow-outs) and  
separation of the tread.  
This can cause accidents and fatal injuries.  
● Never exceed the maximum load for the tires fitted (→ Tire labeling and tire classifications).  
● Never exceed the maximum permitted speed for the tires fitted (→ Tire labeling and tire classifications).  
NOTICE  
Careless handling of the tire pressure gage may damage the valve.  
● When positioning the tire pressure gauge, make sure it is not tilted at the valve stem.  
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Tire pressures that are too low increase fuel  
consumption.  
Tire Pressure for the Spare Wheel or Compact Spare Wheel  
Depending on the vehicle equipment, the vehicle can be delivered ex factory with different versions of a spare wheel  
or compact spare wheel:  
Full-size Spare Wheel  
The full-size spare wheel is a wheel that corresponds to the regular tire size and tread pattern. The tire pressure for  
the full-size spare wheel corresponds to the tire pressure of the regular tires and is specified on the tire pressure  
label (→ Tire pressure).  
Space-saving Spare Wheel  
Fig. 1 Space-saving spare wheel.  
The space-saving spare wheel is identified by a sticker and a label stating “80 km/h” or “50 mph”→ fig. 1. This label  
indicates the permitted maximum speed at which the tire may be driven. Do not cover the sticker while the wheel is  
in use. Even if the space-saving spare wheel is a normal wheel, the space-saving spare wheel must only be used in  
the event of a breakdown and on a temporary basis.  
The tire pressure for the space-saving spare wheel is 3.5 bar(51 psi/350 kPa).  
Compact spare wheel  
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Fig. 2 Compact spare wheel.  
The compact spare wheel consists of a special rim with a significantly narrower tire than the regular tire.  
The compact spare wheel can be identified by a label stating “80 km/h” or “50 mph” → fig. 2. This label indicates the  
permitted maximum speed at which the tire may be driven. Do not cover the sticker while the wheel is in use.  
The tire pressure for the compact spare wheel is 4.2 bar(61 psi/420 kPa).  
Monitoring the tightening torque  
The correct wheel bolts must always be used for each vehicle model, and these bolts must always be tightened to the  
correct torque. The wheel bolt tightening torque must be checked regularly with a functional torque wrench. In  
addition, the tightening torque must be checked immediately after each wheel change with a functional torque  
wrench. If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and consequently the  
wheel could come loose while driving. Exceeding the tightening specification could damage the wheel bolts and  
threads.  
Wheel bolts that are corroded and difficult to turn must be replaced and the threads in the wheel hub must be  
cleaned before checking the tightening torque. Never grease or oil the wheel bolts and the threads in the wheel hub.  
Wheel bolt tightening specification  
The tightening torque of the wheel bolts is specified in the chapter on replacing wheels (→ Wheels and tires).  
WARNING  
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and consequently the wheel  
could come loose while driving. Exceeding the tightening specification could damage the wheel bolts and threads.  
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to  
serious accidents and fatal injuries.  
● Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the  
wheel bolts with the lug wrench and then have the tightening torque checked as soon as possible by an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Never drive with missing or loose wheel bolts.  
● Always use wheel bolts that are correct for the rim and the vehicle model.  
● Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification,  
the wheel bolts could become loose while driving.  
● Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.  
● Never loosen the bolts on rims with a bolted rim ring.  
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Replacing tires  
Fig. 1 Diagram for rotating the wheels(general example).  
To ensure that the tires wear evenly, rotating the tires regularly according to the diagram is recommended→ fig. 1.  
This will allow the tires to have approximately the same length of service life.  
Volkswagen recommends having the wheel replacement carried out by an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
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Monitoring the tread depth  
Tread depth  
Most driving situations require a tire tread that is as deep as possible. All tires, or at least tires on the same axle, must  
have an even tread depth → . This applies in particular to wet or wintry road conditions.  
In most countries, the legal minimum tread depth is 1.6 mm(1/16 of an inch). This is measured in the tread grooves  
next to the wear indicators. Observe any legal regulations specific to the country where you are driving.  
Note the legal requirements in the applicable country for minimum tread depths on winter and all-season tires.  
Tire wear  
Tire wear depends on various factors:  
—Driving style.  
—Wheel balancing.  
—Running gear alignment.  
An imbalance can occur while driving, which can be noticed by uneven steering. Tire imbalances also affect tire wear.  
In these situations, have the wheels balanced again.  
Incorrect wheel alignment impairs driving safety and increases tire wear. If there is high degree of tire wear, have the  
wheel alignment checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Tire Wear when Driving with a Sporty Driving Style  
Driving quickly around curves, rapid acceleration, and heavy braking increase tire wear.  
If you drive with a sporty driving style, check the tread depth every 5000 to 10,000 km(approx. 3107 to 6214 miles).  
Tread wear indicator in tires  
Fig. 1 In the tread grooves: wear indicator.  
The tread wear indicator is 1.6 mm(1/16 in) above the base of the tread→ fig. 1. Markings on the sides of the tire  
indicate the location of the tread wear indicator → fig. 1.  
The tread wear indicator indicates if a tire is worn out. At the latest, the tire must be replaced if the tread depth is  
worn down to the tread wear indicator.  
When you check the tread depth, you must check the wear indicators of all tread grooves.  
WARNING  
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Worn tires are a safety risk and make it difficult to control the vehicle well. They increase the braking distance and  
the risk of skidding.  
Worn tires have significantly less grip. Particularly on wet roads, the vehicle is more likely to “hydroplane”.  
Worn tires could cause loss of vehicle control, serious accidents and death.  
● Replace tires with new tires when the tires are worn down to the tread wear indicator.  
Winter tires  
Summer tires offer very little holding force on icy or snowy roads. Winter or all-season tires improve vehicle handling  
and braking performance in winter road conditions. Volkswagen recommends using winter tires on the vehicle at  
temperatures below +7 °C (+45 °F) or in winter road conditions. This also applies to vehicles with all-wheel drive  
(4MOTION).  
The effectiveness of winter tires or all-season tires is greatly reduced when the tire tread is worn down to a depth of  
4 mm (approx. 5/32 in).  
The following applies when using winter tires:  
—Follow all applicable laws in the country of operation.  
—Use winter tires on all four wheels at the same time.  
—Only use in winter road conditions.  
—Only use the tire sizes permitted for the vehicle.  
—Only use winter tires that have the same belt construction, size, and tread pattern .  
—Follow the speed restriction based on the speed rating.  
Speed restriction  
Winter tires have a speed restriction based on their speed rating (→ Tire labeling and tire classifications).  
A speed warning can be set in theVehicle settings menu in the Infotainment System under theTires menu.  
On V winter tires, the speed restriction and required tire pressure depend on the engine. Always ask an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility about the permitted speed and required tire pressure.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
In winter road conditions, do not let the improved driving characteristics of winter tires tempt you to take safety  
risks, as otherwise you may lose control of the vehicle, resulting in serious injuries.  
● Adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
When temperatures are above +7 °C(+45 °F), summer tires provide better vehicle handling. There is less  
road noise, the tires wear more slowly, and economy is better.  
For vehicles with a Tire Pressure Monitoring System, the system must be recalibrated after changing to winter  
tires (→ Tire Pressure Monitoring System).  
Winter tires fitted to vehicles with a tire pressure monitoring system must have sensors that are compatible  
with the tire pressure monitoring system to ensure that the system functions correctly (→ Tire Pressure  
Monitoring System). If the dimensions of the winter tires do not match the dimensions of the summer tires  
and require a different cold tire pressure, you will need to adapt the tire pressures for the tire pressure  
monitoring system (→ Tire Pressure Monitoring System).  
The speed limit and tire load of winter tires may differ from those of summer  
tires.  
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You can contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for permitted winter tire  
sizes. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
Snow chains  
Note the legal requirements and the permitted maximum speed when driving with snow chains.  
Snow chains improve driving and braking handling when on roads covered with ice or snow.  
Snow chains may only be mounted on the front wheels and only on the following tire/rim combinations:  
Tire size  
Rim  
Type of snow chains to be used  
6
Only use fine-mesh snow chains which are no larger than approx.13.5 mm  
(approx. 17/32 in).  
205/60 R 16  
1/2 J x 16 ET 48  
6
Only use fine-mesh snow chains which are no larger than approx.9 mm (approx.  
205/55 R 17  
1/2 J x 17 ET 48.5 23/64 in).  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility for  
more information about wheel, tire, and snow chain sizes. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Snow chains may only be used on tire/rim combinations that are approved for snow chain operation.  
If using snow chains, remove the wheel covers and rim accent rings before mounting the snow chains. However, the  
wheel bolts must be covered with caps for safety reasons. Caps can be obtained from a suitably qualified  
professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Using snow chains on the compact spare tire or collapsible spare tire  
Using snow chains on the compact spare tire or collapsible spare tire is not permitted for technical reasons.  
1. If a front tire is flat, mount the compact spare tire or collapsible spare tire on the rear axle.  
2. Replace the damaged front wheel with the removed rear wheel. Pay attention to the running direction when  
doing this.  
Volkswagen recommends attaching the snow chains before mounting the wheel.  
WARNING  
Using unsuitable snow chains or installing snow chains incorrectly can cause serious accidents and death.  
● Always use the correct snow chains.  
● Only use snow chains on the tire/rim combinations approved by Volkswagen.  
● Follow the installation instructions provided by the snow chain manufacturer.  
● Never drive faster than intended according to the specifications of the snow chain manufacturer or permitted by  
law when snow chains are mounted.  
NOTICE  
If snow chains are used on routes that are not snowy, they will impair the driving characteristics, damage the tires,  
and be quickly destroyed.  
● Remove snow chains when driving on roads without snow.  
NOTICE  
Snow chains that come into contact with the rim directly can scratch or damage the rim.  
● To prevent damage, use snow chains with integrated rim protection.  
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On vehicles with a Tire Pressure Monitoring System, the system must be reprogrammed after snow chains are  
mounted (→ Tire Pressure Monitoring System).  
Troubleshooting  
Damage to tires and rims can often occur where it is not visible→  
.
If you suspect that a wheel is damaged, slow down and stop as soon as traffic allows and it is safe to do so.  
Vehicle pulls to one side or unusual vibrations  
The vehicle pulls to the left or right when driving, or there are unusual vibrations. This could indicate tire damage or  
too low a tire inflation pressure.  
Check the tires!  
Slow down immediately and stop the vehicle as soon as the traffic situation allows and it is safe to do so.  
1. Check the tires and rims for damage.  
2. Do not continue driving if there is tire damage.  
3. Replace the damaged wheel (→ Wheel change). If necessary, contact an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility for assistance.  
Or: seal the damaged tire using the tire mobility set and inflate it with air (→ Tire mobility set).  
4. If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or  
authorized Volkswagen Service Facility to have the vehicle checked. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Foreign object stuck in the tire  
A foreign object is stuck in the tire or between the tread segments.  
On vehicles with run-flat tires(AirStop® tires): leave the object in the tire and contact an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility. Sealant that has been applied to the inside of the tire running  
surface will surround the object and seal the tire temporarily.  
1. If an object has punctured through to the inside of a tire, leave the object in place. Objects stuck between the  
tire tread segments can be removed.  
2. Replace the damaged wheel (→ Wheel change). If necessary, contact an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility for assistance.  
Or: seal the damaged tire using the tire mobility set and inflate it with air (→ Tire mobility set).  
3. Check and adjust the tire pressure.  
4. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
Tires lose traction  
The vehicle loses traction when driving along curved stretches, and swerves. The braking distance is longer and the  
anti-slip regulation (ASR  
) and the anti-lock brake system (ABS) take control earlier.  
The tire may be too worn down to guarantee sufficient traction (→ Tread depth and wear indicator).  
1. Go slowly and carefully to the nearest suitably qualified professional to have the vehicle checked. Volkswagen  
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recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Wheel bolts can only be undone with difficulty  
Wheel bolts can corrode over time. This means that the wheel bolts can only be undone with difficulty.  
1. Contact professional assistance, or drive slowly and carefully to the nearest qualified professional to have the  
vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
WARNING  
Unusual vibrations or the vehicle pulling to one side while driving may indicate tire damage.  
Tire damage could cause loss of vehicle control, accidents and serious or fatal injuries.  
● Slow down immediately and stop the vehicle as soon as the traffic situation allows and it is safe to do so.  
● Check tires and rims for damage such as punctures, cuts, tears, and bulges.  
● Never continue driving with damaged tires or rims. Instead, seek professional assistance.  
● If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or  
authorized Volkswagen Service Facility to have the vehicle checked. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
How the Tire Pressure Monitoring System Works  
The tire pressure monitoring system warns the driver if tire pressures are too low.  
The tire pressure monitoring system monitors tire pressure and uses theABS  
sensors to monitor the RPM and therefore the rolling circumference of the individual wheels during travel.  
If a tire loses air or the tire pressure is too low, the rolling circumference is reduced and the RPM increases.  
The tire pressure monitoring system shows a change in the rolling circumference of the tires via the indicator light  
in the instrument cluster.  
The following situations can also cause the RPM to change:  
—The tire pressure has changed  
—The tire has structural damage  
—One side of the vehicle has a heavier load than the other  
—Snow chains are installed on the tires  
—A compact spare wheel has been installed  
—Only one wheel was replaced on each axle  
The tire pressure monitoring system may be delayed or not be displayed at all when driving with a sporty style, in  
wintry road conditions or on unpaved roads, or when driving with snow chains.  
The recommended tire pressure of the tire sizes approved by Volkswagen for the vehicle type is indicated on the tire  
pressure label on the driver door pillar (→ Tire pressure).  
The Tire Pressure Monitoring System will not work if the  
ESC  
or ABS is malfunctioning (→ Braking assistance systems).  
Reference Pressure  
The reference pressure for the tire pressure monitoring system is the recommended tire pressure for the factory-  
installed tires when the tires are cold. The reference pressure corresponds to the details on the tire pressure label  
(→ Tire pressure).  
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If the tire pressure has been correctly adjusted on all four tires, the tire pressure monitoring system must be re-  
calibrated (→ Tire Pressure Monitoring System). This adapts the reference pressure to the current tire pressure.  
Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation  
pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your  
vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you  
should determine the proper tire inflation pressure for those tires).  
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system(TPMS) that  
illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly,  
when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate  
them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to  
tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and  
stopping ability.  
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver's responsibility to  
maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS  
low tire pressure telltale.  
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating  
properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a  
malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This  
sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.  
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as  
intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate  
tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction  
telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires  
and wheels allow the TPMS to continue to function properly.  
WARNING  
The tire pressure monitoring system is not a replacement for the driver's attention and works only within the system  
limitations. The tire pressure monitoring system cannot detect all driving situations and may not react, or may react  
with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries  
and death.  
● Always stay attentive and do not rely solely on the tire pressure monitoring system. The driver is always  
responsible for maintaining the correct tire pressures.  
● Observe the system limitations (→ Tire Pressure Monitoring System).  
● Regularly check the tire pressure when the tires are cold and always maintain the specified pressures as stated on  
the tire inflation pressure label for the tires fitted on the vehicle (→ Tire pressure).  
● Check the tires regularly for signs of wear or damage and replace worn or damaged tires immediately.  
● Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.  
WARNING  
If you drive with insufficient tire pressure, the tire could become so hot that the tread could separate, the tire could  
rupture, and you could lose control of the vehicle.  
Tire pressure that is too high or too low shortens the service life of the tire and affects driving behavior.  
Different tire pressures or low tire pressures can increase tire wear, decrease vehicle stability, increase braking  
distance, and result in tire damage, tire failure and loss of vehicle control.  
This can cause serious accidents and fatal injuries.  
● Always pay attention to the warnings given by the tire pressure monitoring system. If the warning light turns  
on, stop the vehicle immediately but safely with regard for other traffic and check all of the tires (→ Tire  
pressure).  
● The driver is responsible for maintaining the correct tire pressure. Regularly check the tire pressure when the tires  
are cold and always maintain the specified pressures as stated on the tire inflation pressure label for the tires  
fitted on the vehicle (→ Tire pressure). The tire pressure monitoring system can only function correctly when all  
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tires are inflated to the correct pressure when they are cold.  
● If the tire is not “flat” and the tire does not need to be replaced immediately, drive slowly to the nearest  
authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the tire pressure checked and  
corrected (→ Tire pressure). Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
● Always set up the Tire Pressure Monitoring System correctly (→ Tire Pressure Monitoring System).  
WARNING  
Excessive speeds and vehicle overloading can cause overheating, sudden tire damage(including tire blow-outs) and  
separation of the tread.  
This can cause accidents and fatal injuries.  
● Never exceed the maximum load for the tires fitted (→ Tire labeling and tire classifications).  
● Never exceed the maximum permitted speed for the tires fitted (→ Tire labeling and tire classifications).  
Low tire pressure increases fuel consumption and tire  
wear.  
New tires may expand slightly the first time they are driven at high speeds, which can trigger a tire pressure  
warning.  
Only replace old tires with tires that have been approved by Volkswagen for the vehicle  
model.  
Do not solely rely on the tire pressure monitoring system. Inspect the tires regularly to make sure the tire  
pressure is correct and check the tires for any signs of damage, such as punctures. Remove any objects stuck  
in the tire tread as long as they have not punctured the inside of the tire.  
Limitations of the Tire Pressure Monitoring System  
Regular Maintenance  
The Tire Pressure Monitoring System is not intended to replace regular inspection and maintenance of the tires. The  
driver is responsible for ensuring that the correct tire pressure is used at all times, even if the tire pressure monitoring  
system is not showing a warning that the tire pressure is too low.  
The tire pressure of all tires must be checked once a month when the tires are cold and must correspond to the  
vehicle manufacturer's specifications on the tire inflation pressure label.  
This also applies to the tire pressure of the spare wheel or compact spare wheel.  
The recommended tire pressure of the tire sizes approved by Volkswagen for the vehicle type is indicated on the tire  
pressure label (→ Tire pressure).  
Unresolved Malfunctions  
If the tire pressure monitoring system displays a malfunction, the tire pressure cannot be monitored correctly. A  
malfunction in the Tire Pressure Monitoring System can have a number of causes, e.g. a wheel or a tire being  
replaced. After replacing a wheel or tire, you must check whether the indicator light displays a system malfunction  
to make sure that the tire pressure monitoring system is working properly (→ Tire Pressure Monitoring System).  
Delayed or no display  
In the following situations, the Tire Pressure Monitoring System cannot display anything or can only respond with a  
delay:  
—Driving with snow chains.  
—Driving on winter or unpaved roads.  
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—Driving with a sporty driving style.  
Calibrating the Tire Pressure Monitoring System  
The Tire Pressure Monitoring System must be recalibrated under the following conditions:  
—If the tire pressures were adjusted.  
—If one or more wheels were changed.  
—If the wheels were rotated, for example from front to rear (→ Wheels and tires).  
The tire pressure monitoring system must only be recalibrated if all tires are inflated to the correct pressure when  
they are cold. Before you measure the tire pressure on a cold tire, you must park the vehicle for 1 hour away from  
direct sunlight.  
If the tire pressure is too low, you can only recalibrate the Tire Pressure Monitoring System when you have met one  
of the following two conditions:  
—Switch the ignition off and back on again.  
— Wait for 60 seconds with the engine running and the vehicle stationary.  
1. Depending on the vehicle equipment, press the  
open the Vehicle menu in the Infotainment system.  
button or function key (→ Vehicle settings menu) and  
Or: depending on the vehicle equipment, press the  
2. Tap Settings if this key is available.  
3. Tap Tires .  
button or function key.  
4. Tap SET.  
5. If all four tires meet the required tire pressure values, tapConfirm.  
The indicator light flashes for approx. 6 seconds. In addition, a chime is emitted and a message is shown in  
the instrument cluster display.  
After travel times of at least 20 minutes and at different vehicle speeds, the system adapts to the new values  
and monitors them.  
If the indicator light blinks for approx. 6 seconds without the tire pressure monitoring system having been  
reprogrammed beforehand, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility  
immediately. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
WARNING  
If the tire pressure monitoring system has been calibrated with a tire pressure that is too high or too low, the tire  
pressure monitoring system may give false warnings or fail to give a warning when the tire pressure is dangerously  
low.  
This can cause accidents and serious or fatal injuries.  
● Ensure that the tire pressure is correct on all wheels before calibrating the tire pressure monitoring system.  
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Troubleshooting the Tire Pressure Monitoring System  
Tire pressure low  
The yellow indicator light turns on.  
The tire pressure of one or more tires has decreased or the tire is structurally damaged.  
1.  
Stop the vehicle immediately where it is safe to do so.  
2. Check the tires for visible damage.  
3. If there is no visible damage on the tires, drive at reduced speed to the nearest gas station and check the tire  
pressure. Adjust it if necessary.  
4. If one of the tires is damaged, change the damaged wheel . If necessary, contact an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility for assistance.  
Or: seal the damaged tire using the tire mobility set and inflate it with air .  
5. Recalibrate the Tire Pressure Monitoring System (→ Tire Pressure Monitoring System).  
6. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Tire pressure monitoring system malfunction  
The yellow indicator light flashes for approximately one minute and then stays on.  
There is a system malfunction.  
1.  
Stop the vehicle immediately where it is safe to do so.  
2. Switch the ignition off and back on again.  
3. Recalibrate the Tire Pressure Monitoring System (→ Tire Pressure Monitoring System).  
4. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Driving on unpaved roads for a long period of time or sporty driving can deactivate the Tire Pressure  
Monitoring System temporarily. If there is a malfunction, the indicator light flashes for approximately one  
minute and then stays on. However, the indicator light will turn off if the road conditions or driving style  
changes.  
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Function of the Tire Pressure Monitoring System  
The tire pressure monitoring system warns the driver if tire pressures are too low.  
The tire pressure monitoring system (TPMS  
) monitors tire pressure in the four tires while driving using pressure sensors installed on the tires.  
Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation  
pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your  
vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you  
should determine the proper tire inflation pressure for those tires).  
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system(TPMS) that  
illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly,  
when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate  
them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to  
tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and  
stopping ability.  
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver's responsibility to  
maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS  
low tire pressure telltale.  
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating  
properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a  
malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This  
sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.  
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as  
intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate  
tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction  
telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires  
and wheels allow the TPMS to continue to function properly.  
Tire pressure display in the instrument cluster  
Fig. 1 Indicator in the instrument cluster display or  
Infotainment system: current tire pressures (general  
example).  
1
Specified pressure in bar.  
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2
3
4
Loss of pressure in the left front tire.  
Actual pressure in bar.  
System malfunction in the right rear tire.  
1. Open the Vehicle settings menu (→ Vehicle settings menu).  
Or: open the Vehicle status menu in the instrument cluster display.  
The vehicle is shown with the actual and specified pressures for all tires→ fig. 1.  
When the ignition is switched on, the display initially shows the tire pressures that were last received by the system.  
When you begin driving, the display will update.  
If there is low tire pressure, the actual values and the affected tires will be marked in the display→ fig. 1.  
A message will also appear in the instrument cluster display if there is a pressure loss or a puncture (→ Tire Pressure  
Monitoring System).  
The sensors do not send any tire pressures when the tires are not moving. This helps to conserve the sensor  
batteries.  
If no tire pressures are sent, the last tire pressures received will be shown in grey.  
If a tire set that does not contain tire pressure sensors or whose tire pressure sensors are not compatible with the  
vehicle is installed, the indicator light will blink for about one minute and then stay on. The tire pressures will not  
be monitored. It is not possible to switch the system off.  
Follow the local applicable legal regulations regarding the tire pressure monitoring  
system.  
WARNING  
The tire pressure monitoring system is not a replacement for the driver's attention and works only within the system  
limitations. The tire pressure monitoring system cannot detect all driving situations and may not react, or may react  
with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries  
and death.  
● Always stay attentive and do not rely solely on the tire pressure monitoring system. The driver is always  
responsible for maintaining the correct tire pressures.  
● Observe the system limitations (→ Tire Pressure Monitoring System).  
● Regularly check the tire pressure when the tires are cold and always maintain the specified pressures as stated on  
the tire inflation pressure label for the tires fitted on the vehicle (→ Tire pressure).  
● Check the tires regularly for signs of wear or damage and replace worn or damaged tires immediately.  
● Never exceed the maximum permissible speed and tire load specified for the tires fitted to your vehicle.  
WARNING  
If you drive with insufficient tire pressure, the tire could become so hot that the tread could separate, the tire could  
rupture, and you could lose control of the vehicle.  
Tire pressure that is too high or too low shortens the service life of the tire and affects driving behavior.  
Different tire pressures or low tire pressures can increase tire wear, decrease vehicle stability, increase braking  
distance, and result in tire damage, tire failure and loss of vehicle control.  
This can cause serious accidents and fatal injuries.  
● Always pay attention to the warnings given by the tire pressure monitoring system. If the warning light turns  
on, stop the vehicle immediately but safely with regard for other traffic and check all of the tires (→ Tire  
pressure).  
● The driver is responsible for maintaining the correct tire pressure. Regularly check the tire pressure when the tires  
are cold and always maintain the specified pressures as stated on the tire inflation pressure label for the tires  
fitted on the vehicle (→ Tire pressure). The tire pressure monitoring system can only function correctly when all  
tires are inflated to the correct pressure when they are cold.  
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● If the tire is not “flat” and the tire does not need to be replaced immediately, drive slowly to the nearest  
authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the tire pressure checked and  
corrected (→ Tire pressure). Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
WARNING  
Excessive speeds and vehicle overloading can cause overheating, sudden tire damage(including tire blow-outs) and  
separation of the tread.  
This can cause accidents and fatal injuries.  
● Never exceed the maximum load for the tires fitted (→ Tire labeling and tire classifications).  
● Never exceed the maximum permitted speed for the tires fitted (→ Tire labeling and tire classifications).  
Low tire pressure increases fuel consumption and tire  
wear.  
New tires may expand slightly the first time they are driven at high speeds, which can trigger a tire pressure  
warning.  
Only replace old tires with tires that have been approved by Volkswagen for the vehicle  
model.  
Do not solely rely on the tire pressure monitoring system. Inspect the tires regularly to make sure the tire  
pressure is correct and check the tires for any signs of damage, such as punctures. Remove any objects stuck  
in the tire tread as long as they have not punctured the inside of the tire.  
Limitations of the Tire Pressure Monitoring System  
Regular Maintenance  
The tire pressure monitoring system is not intended to replace regular inspection and maintenance of the tires. The  
driver is responsible for ensuring that the correct tire pressure is used at all times, even if the tire pressure monitoring  
system is not showing a warning that the tire pressure is too low.  
The tire pressure of all tires must be checked once a month when the tires are cold and must correspond to the  
vehicle manufacturer's specifications on the tire inflation pressure label.  
This also applies to the tire pressure of the spare wheel or compact spare wheel.  
The recommended tire pressure of the tire sizes approved by Volkswagen for the vehicle type is indicated on the tire  
pressure label (→ Tire pressure).  
Transmission Malfunction  
Transmitters that operate in the same band as the tire pressure sensors can temporarily stop the system from  
working properly (→ Tire Pressure Monitoring System).  
Spare wheel or compact spare wheel  
The pressure of the spare wheel or compact spare wheel in the vehicle trunk is not monitored. The wheels in the  
luggage compartment are in idle mode.  
NOTICE  
Handling the tire valves incorrectly can damage the pressure sensors and stop the tire pressure monitoring system  
from working properly.  
● The pressure sensors are installed on special aluminum valves that are fixed in place. When filling and checking  
the tire pressure, do not bend the valves “into position”.  
● The valves and sensors can be damaged if valve caps are missing. For this reason, always make sure all valve caps  
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are fully tightened when driving.  
● Do not use metal valve caps.  
● Do not use “comfort valve caps”, because these do not form a seal and the sensors could be damaged.  
“Convenience valve caps” are valve caps that do not need to be unscrewed to inflate the tires.  
Adjusting the Tire Pressure Monitoring System settings  
Adapting tire pressures  
The tire pressure must be checked and adapted each time the vehicle load changes. The recommended tire pressure  
for the vehicle is on the tire inflation pressure label (→ Tire pressure).  
The values read by the pressure gage when inflating the tires may differ from the values detected by theTPMS  
. TheTPMS is more accurate!  
Selecting the specified pressures for a vehicle with a partial or a full load  
The driver must select the correct specified pressure based on the vehicle load.  
1. Switch the ignition on.  
2. Depending on vehicle equipment, press the  
3. Tap the Vehicle function key.  
4. Tap the Settings function key.  
5. Select Tires in the menu.  
button or function key.  
6. Select the Loading menu item.  
7. Select the load condition.  
Selecting the Tire Size  
When changing to a tire in a different size, it may be necessary to adapt the specified pressure of the Tire Pressure  
Monitoring System to the new tires. If no adaptation is needed, the selection menu will not be available.  
1. Switch the ignition on.  
2. Depending on vehicle equipment, press the  
3. Tap the Vehicle function key.  
4. Tap the Settings function key.  
5. Select Tires in the menu.  
button or function key.  
6. Select the right tire size.  
If tires in a size that was not intended at the factory are installed, the specified pressure for these tires can be set by  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
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Troubleshooting the Tire Pressure Monitoring System  
Tire pressure low  
The yellow indicator light turns on.  
Message: Flat tire! The pressure of one or more tires is below 1.4 bar(20 psi/140 kPa) or there is a critical loss of tire  
pressure.  
1.  
Stop the vehicle immediately where it is safe to do so. Only turn the steering wheel slightly and slowly, and  
brake carefully.  
2. Check the tires for visible damage .  
3. If there is no visible damage on the tires, drive at reduced speed to the nearest gas station and check the tire  
pressure. Adjust it if necessary.  
4. If one of the tires is damaged, change the damaged wheel (→ Wheel change). If necessary, contact an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
Or: Seal the damaged tire with the tire mobility set and inflate it with air (→ Tire mobility set).  
The yellow indicator light turns on.  
Message: Tire pressures are too low.This warning indicates a critical loss of pressure in at least one tire.  
1. Drive on carefully and go to the nearest gas station immediately. Only turn the steering wheel slightly and  
slowly, and brake carefully.  
2. Check the pressure in all tires and adjust it if necessary (→ Tire pressure).  
3. If the tires cannot maintain the tire pressure, get the tires replaced.  
Or: replace the damaged wheel with a spare wheel or compact spare wheel and contact an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility .  
Or: seal the damaged tire with the tire mobility set and contact an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility .  
Message: Please check the tire pressures. The warning indicates a minor loss of pressure in at least one tire.  
1. Avoid driving long distances and at high speeds when the message is displayed.  
2. Check the pressure in all tires and adjust it if necessary (→ Tire pressure).  
Tire pressure monitoring system malfunction  
The yellow indicator light flashes for approximately one minute and then stays on.  
One or more tires with tire pressure monitoring sensors were installed but not detected.  
1. Drive for a few minutes until the indicator light turns off.  
One or more tires without tire pressure monitoring sensors were installed or a tire pressure monitoring sensor is  
malfunctioning.  
1. Install tires with functioning tire pressure monitoring sensors.  
There is a malfunction between a sensor and the system. Because of overlap among sensors that function in the  
same frequency range, the system function may be temporarily impaired.  
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1. Switch off or avoid using sources of interference, such as mobile devices, remote controls, or children’s toys.  
There is a system malfunction.  
1. Switch the ignition off and back on again. If the malfunction persists, contact a suitably qualified professional.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
Introduction  
Only change the wheel yourself if the vehicle is parked securely, you are familiar with the safety precautions and the  
necessary procedures and you have the necessary tools. Some vehicles are delivered from the factory without a  
vehicle jack and lug wrench. In such cases, have the wheel changed by an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
If the vehicle is delivered ex works with a jack, this jack may only be used if one wheel on the vehicle has been  
damaged and needs to be replaced. If both tires on one side of the vehicle, or both tires on one axle, or all tires are  
damaged, do not use the jack delivered ex works. Instead, contact a suitably qualified professional. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
You must carry out the following steps to change a wheel.  
1. Prepare the vehicle for the wheel change (→ Wheel change).  
2. Depending on the vehicle and vehicle equipment, remove the subwoofer .  
3. Take out the spare wheel (→ Spare wheel and compact spare wheel).  
4. Remove the wheel hub cover or wheel bolt caps (→ Wheel covers) (→ Hubcap) (→ Wheel bolt caps).  
5. Loosen the wheel bolts (→ Wheel bolts).  
6. Jack up the car (→ Vehicle jack).  
7. Remove the damaged wheel and fit the spare wheel or compact spare wheel (→ Wheels and tires).  
WARNING  
It can be dangerous to change a wheel at the roadside.  
If the vehicle and work area are not secured properly, serious accidents and fatal injuries may occur.  
● Only carry out the wheel change yourself if you are familiar with the necessary steps. Instead, seek assistance  
from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Stop the vehicle as soon as it is safe to do so.  
● To reduce the risk of the vehicle moving unintentionally, park the vehicle properly at a safe distance from moving  
traffic (→ Parking).  
● Set the electronic parking brake.  
● Move all passengers, particularly children, to a safe distance away from the working area on the side facing away  
from moving traffic.  
● Switch on the emergency flashers to warn other road users and set up the warning triangle.  
● Only jack up the vehicle on level, firm ground. Sloped or soft ground can cause the vehicle to slip off the jack. If  
necessary, place a large, stable surface under the jack.  
● If you are on a slippery surface such as tile, place a non-slippery object such as a rubber mat on the ground to  
prevent the jack from slipping.  
● Only use suitable and undamaged tools for wheel changes.  
● After changing a wheel, immediately check the tightening torque of the wheel bolts with an undamaged torque  
wrench that is functioning correctly.  
● If your vehicle is equipped with a Tire Pressure Monitoring System, you must recalibrate the system immediately  
after a wheel is changed (→ Tire Pressure Monitoring System).  
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Preparing Your Vehicle  
Checklist  
Always perform the following steps in the specified order to prepare for a wheel change→  
:
1. Park the vehicle a safe distance from moving traffic. Observe all important information on parking when doing  
so (→ Parking). The ground must be level and firm. Sloped or soft ground can cause the vehicle to slip off the  
jack. If necessary, place a large, stable surface under the vehicle jack.  
2. Switch on the emergency flashers (→ Center console).  
3. Have all vehicle occupants exit the vehicle on the side facing away from traffic and move to a safe area, such as  
behind a guard rail. Follow the local regulations regarding wearing a reflective vest.  
4. Set up the warning triangle to warn others on the road about the vehicle.  
5. Adjust the steering wheel so that the wheels are not pointing straight forward.  
6. Block the tire that is diagonal from the one you will be changing with a stone, chocks, or another suitable  
object.  
7. In trailer mode: Disconnect the trailer from the towing vehicle and park it .  
8. If the luggage compartment is full: remove the contents from the luggage compartment.  
9. Depending on the vehicle and vehicle equipment, remove the subwoofer .  
10. Remove the collapsible spare wheel, full-size spare wheel or compact spare wheel and the vehicle tool kit from  
the luggage compartment.  
WARNING  
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.  
● Always follow the tasks in the checklist.  
● Observe the general safety precautions.  
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Removing the spare wheel or compact spare wheel  
Fig. 1 Under the luggage compartment floor: handwheel  
to secure the spare wheel or compact spare wheel.  
Removing the spare wheel or compact spare wheel  
1. Open the trunk lid.  
2. Lift up or remove the luggage compartment floor.  
3. If present, lift up and remove the carpet.  
4. Remove the vehicle tool kit with the container.  
5. Depending on the vehicle and vehicle equipment, remove the subwoofer .  
1
6. Remove the locking wedge→ fig. 1  
upward.  
2
7. Turn the handwheel in the center of the spare wheel→ fig. 1  
8. Remove the spare wheel or compact spare wheel.  
all the way counterclockwise.  
Stowing the removed tire  
1. If the removed wheel fits in the spare wheel well: place the removed wheel with the front of the rim facing  
down into the spare wheel well so that the center hole on the rim is directly above the hole or the threaded pin.  
If the removed wheel does not fit in the spare wheel well, securely stow the wheel in the luggage compartment  
on the luggage compartment floor.  
2. Turn the handwheel clockwise on the threaded pin until the removed wheel is securely fastened.  
1
3. Position the locking wedge→ fig. 1  
in the slot on the threaded pin so that the handwheel cannot turn.  
4. Place the vehicle tool kit back in the container and stow it in the luggage compartment.  
5. Place the carpet (if there is one)in the luggage compartment.  
6. Reinsert the luggage compartment floor.  
7. Close the trunk lid.  
If the spare wheel is different from the regular tires  
If the spare wheel is different from the regular wheels, then the spare wheel must only be used in the event of a  
571  
vehicle breakdown and only for a short period of time →  
Note the driver information:  
.
—Do not drive faster than 80 km/h(50 mph).  
—Avoid hard acceleration, heavy braking, and fast cornering.  
—Do not use snow chains on the compact spare wheel (→ Snow chains).  
—After installing the spare wheel or compact spare wheel, check the tire pressure as soon as possible (→ Tire  
pressure).  
The tire pressure of the spare wheel or compact spare wheel must be checked every time the tire pressure of the  
regular wheels is taken, or at least once a month. The tire pressure of the spare wheel or compact spare wheel when  
the tires are cold must correspond to the details on the tire inflation pressure label (→ Tire pressure).  
WARNING  
Incorrect handling of the spare wheel or compact spare wheel can result in loss of vehicle control, serious accidents  
or death.  
● Never use the spare wheel or compact spare wheel if it is damaged or if it is worn down to the wear indicator.  
● If the spare wheel is different from the regular wheels or you are using a compact spare wheel, never drive faster  
than 80 km/h (50 mph).  
● Some vehicles may be equipped with a compact spare wheel instead of a spare wheel. The compact spare wheel  
can be identified by a label stating “80 km/h” or “50 mph”. This label indicates the permitted maximum speed at  
which the tire may be driven. Do not cover the sticker while the wheel is in use.  
● Never drive more than 200 km(125 miles) with a temporary compact spare wheel fitted to the drive axle.  
● Avoid hard acceleration, hard braking, and driving fast around curves.  
● Replace the compact spare wheel as soon as possible with a regular wheel. The spare wheel is only intended for  
short-term use.  
● Always secure the compact spare wheel with the wheel bolts supplied by the factory.  
● Never drive with more than one compact spare wheel.  
● Never drive with more than one spare wheel that differs from the regular tires.  
● After mounting the spare wheel or compact spare wheel, check the tire pressure as soon as possible (→ Tire  
pressure).  
● Do not use snow chains on the compact spare wheel.  
● Never mount a compact spare wheel on the rear axle when in trailer mode .  
Removing and Fitting Hubcaps  
Removing Hubcaps  
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Fig. 1 Remove the hubcap.  
The wheel center trim is for protecting the wheel bolts and must be reattached after a wheel change.  
1. Take the extraction hook out of the vehicle toolkit (→ Vehicle tool kit) and insert it into a hole(alloy wheel) or  
hook it onto the edge (steel wheel) of the hubcap → fig. 1.  
2. Remove the trim in the direction of the arrow→ fig. 1.  
Fitting Hubcaps  
1. Press the hubcap centrally onto the rim and press it against the rim until it you feel it engage.  
WARNING  
Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries.  
Wheel covers that are installed incorrectly can loosen while driving and endanger other road users.  
● Do not use damaged hubcaps.  
● Check whether the wheel hub cover is securely engaged all the way around.  
WARNING  
Hubcaps that are installed incorrectly can cause the air supply for cooling the brakes to be interrupted or reduced.  
This also applies when wheel covers are retrofitted. An insufficient air supply can cause the braking distance to  
increase significantly.  
This can cause accidents and fatal injuries.  
● Check whether the wheel hub cover is securely engaged all the way around.  
Removing and Fitting Wheel Hub Covers  
Removing wheel hub covers  
Fig. 1 Remove the wheel hub cover.  
The full wheel covers protect the wheel bolts and must be reattached after a wheel change.  
1. Take the extraction hook out of the vehicle tool kit (→ Vehicle tool kit).  
2. Engage the extraction hook in one of the openings on the wheel hub cover.  
3. Remove the wheel hub cover with extraction hook in the direction of the arrow. If necessary, use a lug wrench  
for removal → fig. 1.  
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Installing the full wheel cover  
1. Make sure the anti-theft wheel bolts are positioned correctly (→ Wheels and tires).  
2. Press the full wheel cover onto the rim so that the opening for the valve aligns with the tire valve. Make sure  
that the entire outer edge of the cover is secured.  
WARNING  
Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries.  
Wheel covers that are installed incorrectly can loosen while driving and endanger other road users.  
● Do not use damaged hubcaps.  
● Check whether the wheel hub cover is securely engaged all the way around.  
WARNING  
Hubcaps that are installed incorrectly can cause the air supply for cooling the brakes to be interrupted or reduced.  
This also applies when wheel covers are retrofitted. An insufficient air supply can cause the braking distance to  
increase significantly.  
This can cause accidents and fatal injuries.  
● Check whether the cut-out for the tire valve in the wheel hub cover is in the right position.  
● Check whether the wheel hub cover is securely engaged all the way around.  
NOTICE  
The wheel hub cover might be screwed on tightly and may be damaged if it is pulled off.  
● Do not use force to remove tightly screwed wheel hub covers.  
Removing and Fitting the Wheel Bolt Caps  
Removing the Caps  
Fig. 1 Remove the caps from the wheel bolts.  
The caps are for protecting the wheel bolts and must be completely reattached after a wheel change.  
1. Take the extraction hook out of the vehicle tool kit (→ Vehicle tool kit).  
2. Insert the extraction hook into the opening in the cap.  
3. Remove the cap with extraction hook in the direction of the arrow→ fig. 1.  
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Putting on Caps  
1. Push the cap all the way onto the wheel bolts.  
The anti-theft wheel bolt has a separate cap. This cap only fits on the anti-theft wheel bolt and not on conventional  
wheel bolts.  
Loosening wheel bolts  
Fig. 1 Loosening wheel bolts.  
Use a suitable lug wrench to loosen the wheel bolts.  
Only loosen the wheel bolts a few turns while the vehicle is not raised with the vehicle jack.  
1. Slide the lug wrench all the way onto the wheel bolt.  
2. Hold the end of the lug wrench and turn the wheel bolt about one turn counterclockwise→  
.
If a wheel bolt cannot be loosened, carefully press on the end of the lug wrench using your foot. Hold onto  
the vehicle firmly while doing this and make sure you have secure footing.  
Loosening anti-theft wheel bolts  
1. Remove the adapter for anti-theft wheel bolts from the vehicle tool kit.  
2. Slide the adapter all the way onto the anti-theft wheel bolt.  
3. Slide the lug wrench all the way onto the adapter.  
4. Hold the end of the lug wrench and turn the wheel bolt about one turn counterclockwise→  
.
If a wheel bolt cannot be loosened, carefully press on the end of the lug wrench using your foot. Hold onto  
the vehicle firmly while doing this and make sure you have secure footing.  
WARNING  
If the wheel bolts are removed or loosened by more than one rotation before the vehicle is jacked up, the wheel  
could fall off and the vehicle might tip.  
This can result in serious injuries.  
● Only loosen the wheel bolts about one turn while the vehicle is not lifted with the jack.  
● Never place any part of your body, such as your arm, under the vehicle while you loosen the wheel bolts.  
575  
Raising the vehicle with the vehicle jack  
Lift points  
Fig. 1 On the side sill: markings for the jack lift points  
(variant 1).  
Fig. 2 On the side sill: markings for the jack lift points  
(variant 2).  
The vehicle jack must only be positioned at the reinforced areas on the underbody that are located behind the  
markings on the vehicle body → fig. 1 or → fig. 2. Always use the lift point that is nearest to the wheel you are  
changing →  
.
Positioning the jack (variant 1)  
Fig. 3 Correct jack setup (variant 1).  
576  
Fig. 4 On the left side of the vehicle at the rear: jack in  
position (variant 1).  
Positioning the jack (variant 2)  
Fig. 5 Correct jack setup (variant 2).  
Fig. 6 On the left side of the vehicle at the rear: jack in  
position (variant 2).  
Checklist  
For your own safety, follow the points below in the order they are given→  
:
577  
1. Position the hand crank in the mount on the jack.  
2. Find the jack lift point→ fig. 1 or → fig. 2 under the vehicle that is closest to the wheel you will be changing.  
3. Crank the jack upward so that it is still positioned under the vehicle lift point.  
4. Make sure the entire base of the jack is seated securely on the ground and that the base of the jack is located  
exactly directly below the lift point → fig. 3 and → fig. 4 or → fig. 5 and → fig. 6.  
5. Straighten the jack and continue cranking the claw on the top of the jack upward until the claw is positioned on  
the jacking point under the vehicle → fig. 4 or → fig. 6.  
6. Continue raising the vehicle jack until the wheel is lifted off the ground.  
WARNING  
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.  
● Always follow the tasks in the checklist.  
● Observe the general safety precautions.  
WARNING  
Using the vehicle jack incorrectly can cause the vehicle to slip from the jack, resulting in serious injuries or death.  
● Never raise the vehicle if more than one wheel is damaged.  
● Never jack up the vehicle when the engine is running.  
● Never start the engine if the vehicle is raised. Engine vibrations could cause the vehicle to fall off the jack.  
● Only place the vehicle jack at the lift points described. The bracket on the vehicle jack must firmly grip the sill  
→ fig. 4 or → fig. 6.  
● Only use jacks that are approved by Volkswagen for the vehicle. Other vehicle jacks, including those approved for  
other Volkswagen models, could slip.  
● Only jack up the vehicle on level, firm ground. Sloped or soft ground can cause the vehicle to slip off the jack. If  
necessary, place a large, stable surface under the jack.  
● If you are on a slippery surface such as tile, place a non-slippery object such as a rubber mat on the ground to  
prevent the jack from slipping.  
● Never place any part of your body, such as your arm, under the vehicle when it is supported only by the jack. If you  
must work underneath the vehicle, additionally support the vehicle securely with suitable stands.  
Changing a wheel  
Removing a wheel  
Fig. 1 Removing wheel bolts with the lug wrench.  
578  
1. Follow the checklist (→ Wheel change).  
2. Loosen the wheel bolts (→ Wheel bolts).  
3. Raise the vehicle (→ Vehicle jack).  
4. Remove loose wheel bolts completely using the lug wrench→ fig. 1 and place the bolts on a clean surface.  
5. Remove the wheel.  
Installing a spare wheel or compact spare wheel  
Fig. 2 Make sure the anti-theft wheel bolts are positioned  
correctly.  
1. Note the running direction of the tire (→ Tire labeling and tire classifications).  
2. Position the wheel.  
3. Install the anti-theft wheel bolt clockwise using the adapter in the correct position and lightly tighten.  
2
3
On wheels with full wheel covers, the anti-theft wheel bolt must be fitted in position→ fig. 2  
1
or  
, based  
on the position of the tire valve  
. Otherwise, it will not be possible to install the full wheel cover.  
4. Screw in the other wheel bolts clockwise, tightening them slightly.  
5. Lower the vehicle with the vehicle jack.  
6. Tighten each wheel bolt securely clockwise with the lug wrench→ . Do not go in order around the wheel  
while doing this, but rather always switch to a wheel bolt on the opposite side.  
7. Fit the caps or hubcap (→ Wheel covers) (→ Hubcap) (→ Wheel bolt caps).  
After a wheel change  
1. Clean the vehicle tool kit and place it back in the foam piece in the luggage compartment.  
2. Stow the old wheel securely in the luggage compartment.  
3. Get the tightening torque of the wheel bolts checked as soon as possible at the nearest authorized Volkswagen  
dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
4. Get the damaged tires replaced as soon as possible.  
Wheel bolt tightening specification  
Tightening specification for wheel bolts in steel and aluminum alloy rims:  
—140 Nm (103 ft-lbs).  
579  
Wheel bolts that are corroded and difficult to turn must be replaced and the threads in the wheel hub must be  
cleaned before checking the tightening torque.  
Never grease or oil the wheel bolts and the threads in the wheel hub.  
Check the tightening torque using a functioning torque wrench immediately after changing a wheel.  
WARNING  
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and consequently the wheel  
could come loose while driving. Exceeding the tightening specification could damage the wheel bolts and threads.  
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to  
serious accidents and fatal injuries.  
● Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the  
wheel bolts with the lug wrench and then have the tightening torque checked as soon as possible by a suitably  
qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
● Never drive with missing or loose wheel bolts.  
● Always use wheel bolts that are correct for the rim and the vehicle model.  
● Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification,  
they could become loose while driving.  
● Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.  
● Never loosen the bolts on rims with a bolted rim ring.  
WARNING  
Incorrect wheel bolts can loosen while driving and cause loss of vehicle control, serious accidents, and fatal injuries.  
● Always use wheel bolts that are correct for the rim and the vehicle model.  
● Never use different wheel bolts.  
The tire pressure monitoring system indicator light may indicate a system malfunction after a wheel is  
changed (→ Tire Pressure Monitoring System) (→ Tire Pressure Monitoring System).  
If the dimensions of the new tires do not match the dimensions of the tires that have been removed and  
require a different cold tire pressure, you will need to adapt the tire pressures for the tire pressure monitoring  
system (→ Tire Pressure Monitoring System).  
Introduction  
The tire mobility set can be used to temporarily and reliably seal tire damage in the tread surface that was caused by  
foreign objects or punctures up to approximately 6 mm (approx. 15/64 in) in diameter. Do not remove the foreign  
body, such as a screw, from the tire!  
Once the sealant has been filled into the tire, check and adjust the tire pressure again approx. 10 minutes after  
commencing driving.  
If more than one vehicle tired is damaged, seek advice from an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility. The tire mobility set is only designed to fill  
one tire.  
Only use the tire mobility set when the vehicle is safely parked and you are confident of the necessaries skills and  
safety precautions! Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility  
for assistance.  
The tire sealant must not be used:  
—When the wheel rim is damaged.  
—In outside temperatures of below -30 °C (-22 °F).  
580  
—For cuts or punctures in the tire that are larger than 6 mm(approx. 15/64 in).  
—If you have driven with a very low tire pressure or an empty tire.  
—If the tire filler bottle is past its use-by date.  
—If a foreign body has been removed from the tire.  
—In combination with an AirStop® tire. You can tell if your vehicle is equipped with AirStop® tires by the lettering  
“Seal” on the outside of the tire.  
WARNING  
It can be dangerous to use the tire mobility set at the roadside.  
If the vehicle and work area are not secured properly, serious accidents and fatal injuries may occur.  
● Only use the tire mobility set yourself if you are familiar with the necessary steps. Instead, seek assistance from  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Stop the vehicle as soon as it is safe to do so.  
● Park the vehicle a safe distance from moving traffic (→ In case of an emergency) (→ Parking).  
● Make sure the vehicle is on level and solid ground.  
● All passengers, especially children, must keep a safe distance and be clear of the work area.  
● Switch on the emergency flashers to warn other road users and set up the warning triangle.  
● When using the tire mobility set, never raise the vehicle using a jack, even if the jack is approved for the vehicle.  
WARNING  
A tire filled with sealant does not have the same driving characteristics as an undamaged tire.  
Over-stressing a sealed tire may result in serious accidents and fatal injuries.  
● Never drive faster than 80 km/h(50 mph).  
● Avoid hard acceleration, hard braking, and driving fast around curves.  
● Drive at a maximum of 80 km/h(50 mph) for no more than 10 minutes and then check the tire.  
● Tires sealed with the tire mobility set should be replaced immediately. The tire mobility set is only intended for  
emergency use in order to reach the nearest authorized Volkswagen dealer or authorized Volkswagen Service  
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
CAUTION  
The sealing agent can be harmful if it comes into contact with your skin.  
● If the sealing agent comes into contact with your skin, clean it off immediately with a cloth or other suitable item.  
● Store the tire mobility set out of the reach of children.  
Dispose of used or out-of-date sealant in accordance with statutory  
requirements.  
Your authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with a new tire  
inflation bottle. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Read the separate operating instructions provided by the tire mobility set  
manufacturer.  
Preparing Your Vehicle  
Checklist  
Always carry out the following tasks in the specified order→  
.
1. Park your vehicle a safe distance from traffic and on level and firm ground. Observe all important information  
581  
on parking when doing so (→ Parking).  
2. Switch on the emergency flashers (→ Center console).  
3. Have all vehicle occupants exit the vehicle on the side facing away from traffic and move to a safe area, such as  
behind a guard rail. Follow the local regulations regarding wearing a reflective vest.  
4. Set up the warning triangle to warn others on the road about the vehicle.  
5. Check whether a repair with the tire mobility set is possible (→ Tire mobility set).  
6. In trailer mode: Disconnect the trailer from the towing vehicle and park it .  
7. If the luggage compartment is full: remove the contents from the luggage compartment.  
8. Remove the tire mobility set from the luggage compartment.  
9. Do not remove the foreign body, e.g. screw, from the tire.  
WARNING  
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.  
● Always follow the tasks in the checklist.  
● Observe the general safety precautions.  
Sealing and pumping up tires  
The tire mobility set is located in the luggage compartment under the luggage compartment floor.  
Sealing tires  
Fig. 1 Components of the tire mobility set(general  
example).  
1
2
3
4
5
Label with the speed specification “max. 80 km/h” or “max. 50 mph”.  
Tire inflation hose with plug  
Tire filler bottle  
Replacement valve insert  
Valve insert tool  
5
The valve insert tool→ fig. 1  
has a slot on the bottom end where the valve insert will fit. Only in this way  
can the valve insert be removed from the tire valve and reinstalled. This also applies to the replacement valve  
4
insert  
.
582  
1
1. Stick the label from the tire mobility set→ fig. 1  
in the field of vision of the driver on the instrument panel.  
2. Unscrew the valve cap from the tire valve.  
5
3. Use the valve insert remover→ fig. 1  
surface.  
to remove the valve insert from the tire valve and place it on a clean  
3
4. Shake the tire inflation bottle → fig. 1  
vigorously back and forth a few times.  
2
5. Attach the tire inflation hose→ fig. 1  
to the tire inflation bottle by screwing it on firmly in a clockwise  
direction. This automatically tears the film on the seal.  
2
6. Remove the sealing plug from the tire inflation hose→ fig. 1  
valve.  
and insert the open end fully onto the tire  
7. Hold the bottle with the base pointing upward and fill all the sealing agent from the tire inflation bottle into the  
tire.  
8. Remove the empty tire inflation bottle from the valve.  
5
9. Use the valve insert remover to screw the valve insert→ fig. 1  
back into the tire valve.  
Pumping up tires  
Fig. 2 Compressor in the tire mobility set(general  
example).  
1
2
3
4
5
6
Tire inflation hose  
Wing nut.  
Tire pressure gauge  
12 V cable connector  
Air vent button.  
ON and OFF switch  
7
Holder for tire inflation hose.  
583  
Fig. 3 Attach the tire inflation hose.  
The compressor from the tire mobility set may be operated at the 12 V socket, even if the power specification  
on the compressor label exceeds the maximum power draw of the socket.  
1
1. Remove the tire inflation hose→ fig. 2  
from the rear of the compressor.  
2
1
7
2. Insert the tire inflation hose→ fig. 2  
that the wing nut points to .  
with the wing nut  
into the holder for the tire inflation hose  
so  
2
3. Turn the wing nut→ fig. 2  
clockwise until the wing nut points to → fig. 3.  
1
4. Screw the tire filler hose→ fig. 2  
of the compressor firmly onto the tire valve.  
5. Start the vehicle's engine and let it run.  
4
6. Insert the 12-volt plug→ fig. 2  
into a 12-volt-socket in the vehicle (→ Sockets).  
6
7. Switch the compressor on with the ON and OFF switch→ fig. 2  
.
8. Leave the compressor running until 2.0 – 2.5 bar(29 – 36 psi/200 – 250 kPa) is reached.  
9. Switch off the compressor.  
If a tire pressure of 2.0 – 2.5 bar(29 – 36 psi/200 – 250 kPa) cannot be reached:  
1. Unscrew the tire inflation hose from the tire valve.  
2. Drive the vehicle around 10 meters(approx. 33 ft) forward or backward so that the sealing agent is distributed  
in the tire.  
3. Firmly screw the tire filler hose of the compressor back onto the tire valve and repeat the inflation process.  
4. If the required tire pressure still cannot be achieved, the tire is too badly damaged. The tire cannot be sealed  
with the tire mobility set. Do not continue driving → . Contact an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance.  
Continuing Your Journey  
1. Disconnect the compressor and unscrew the tire inflation hose from the tire valve.  
2. Immediately drive at a maximum of 80 km/h(50 mph), if a tire pressure of 2.0 – 2.5 bar  
(29 – 36 psi/200 – 250 kPa) has been reached.  
3. After 10 minutes of driving, check the tire pressure.  
584  
Check after 10 minutes of driving  
1. Park the vehicle on level and solid ground at the next safe opportunity, in a parking lot for example.  
1
3
2. Reconnect the tire filler hose → fig. 2  
and read the tire pressure off the tire pressure gage→ fig. 2  
.
1.3 bar (19 psi/130 kPa) and less:  
1. Do not continue driving! The tire cannot be adequately sealed with the tire mobility set→ . Contact an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
20 psi/140 kPa (1.4 bar) and above:  
1. Readjust the tire pressure to the correct value.  
2. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility at a  
maximum of 80 km/h (50 mph). Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
3. Have the damaged tire replaced at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
WARNING  
The tire inflation hose and the compressor may become hot during pumping and can cause burns if touched.  
● Protect your hands and skin from hot parts.  
● Do not place the hot tire inflation hose or compressor onto flammable materials.  
● Allow the tire inflation hose and compressor to cool before you put them away.  
WARNING  
If the damaged tire cannot be adequately sealed with the tire mobility set, the tire will lose air while driving.  
This could cause tire failure, loss of vehicle control, accidents, and serious injuries and death.  
● If the tire cannot be pumped to at least 2.0 bar(29 psi/200 kPa), the damage is too great. The sealing agent  
cannot seal the tire. Do not continue driving and instead seek professional assistance.  
● Do not continue driving if the tire pressure is 1.3 bar(19 psi/130 kPa) or less after 10 minutes of driving. Instead,  
seek professional assistance.  
Tire labeling and tire classifications  
585  
Fig. 1 International tire labeling.  
→ fig. 1Tire labeling (example), meaning  
Individual manufacturer tire designation.  
1
2
Product name  
DOT  
The tire conforms to the legal requirements of the Department of Transportation in the  
USA, which is responsible for tire safety standards.  
Tire identification number  
(TIN  
– may only be on the  
inner side of the tire) and  
production date:  
3
JHCO CHWS 2213  
Code for the factory that produced the tire and  
JHCO CHWS  
specifications from the tire manufacturer for the tire  
size and tire characteristics.  
2213  
Production date: 22nd week in the year 2013.  
Information for the end consumer about comparative values for specified base tires(standardized test procedures) :  
Relative service life expectancy for the tire, based on a US-specific standard test. A tire  
with the specification 280 will wear 2.8 times more slowly than a standard tire with a  
4
TREADWEAR 280  
tread wear value of 100. The tire performance depends on the usage conditions and  
may differ significantly from the standard values depending on the driving behavior,  
maintenance, different road conditions, and climate conditions.  
Wet braking capability of the tire (AA, A, B or C). The wet braking capability is measured  
under controlled conditions on certified test courses. Tires marked with C have low  
traction performance. The traction value assigned to tires is based on straight-line  
traction test and includes neither acceleration and cornering, nor hydroplaning and  
5
TRACTION AA  
586  
traction under maximum load.  
→ fig. 1Tire labeling (example), meaning  
Temperature stability of the tire at high speeds on the test stand A( , B or C). Tires  
marked with A and B exceed the legal requirements. The temperature rating is based  
on the tires being inflated to the correct pressure and not overinflated. Excess speed,  
incorrect tire pressure, and overinflation either alone or in combination can cause heat  
to build up and cause tire damage.  
6
TEMPERATURE A  
Load index→ Tire load and speed rating → Speed rating.  
Tire running direction code→ Unidirectional tires.  
7
8
88 H  
Rotation and  
arrow  
Or: Outside  
Code on the outside of the tire→ Asymmetrical tires.  
US limit for the maximum inflation pressure.  
MAX INFLATION  
350 KPA  
9
(51 psi/3.51 bar)  
Code for tires that can be used in the winter(mud and snow tires)(→ Winter tires).  
Studded tires are marked with an E after the S.  
10  
11  
M+S or M/S or  
TWI  
Indicates the location of the tread wear indicator (→ Tread depth and wear indicator).  
Manufacturer.  
12 Brand name, logo  
Symbol for Volkswagen Genuine tires .  
Country of manufacture.  
13  
14 Made in Germany  
15  
Country-specific code for China(China Compulsory Certification).  
Country-specific code for Brazil.  
16  
023  
Identification according to international regulations with the number of the country  
that issued the approval. Approved tires in accordance with ECE regulations are  
marked with an E. Tires in accordance with EU regulations are marked with ane. The  
multi-digit approval number follows that.  
17  
E4 e4 0200477-b  
Tubeless radial tires.  
Size designation:  
18 RADIAL TUBELESS  
P
195  
65  
R
Code for passenger vehicles.  
Tire width from one sidewall to the other in mm.  
Height and width ratio in %.  
19  
P 195 / 65 R 15 XL  
Belt construction code for radial.  
Rim diameter in inches.  
15  
XL  
Reinforced tires (“Extra Load”).  
MAX LOAD  
US load capacity for the maximum load per tire.  
20  
615 KG (1235 LBS)  
Specification for the components of the tire body.  
1 layer rayon.  
SIDEWALL 1 PLY  
RAYON  
TREAD 4 PLIES  
Specification for the components of the running surface.  
21  
1 RAYON +  
2 STEEL +  
In the example, there are the following 4 layers under the running surface: 1 rayon  
layer, 2 steel belts, and 1 nylon layer.  
587  
1 NYLON  
→ fig. 1Tire labeling (example), meaning  
The labeling is on both sides of the tire. In some cases, certain codes may only be on one side of the tire, such as the  
tire ID number and the production date.  
Other digits that may be present are part of the internal labeling from the tire manufacturer or country-specific  
labeling.  
Low-profile tires  
Compared to other tire-rim combinations, low-profile tires offer a wider tread surface and a larger rim diameter with  
shorter tire sidewalls. Low-profile tires improve handling performance and precision. However, they may reduce the  
level of comfort when driving on roads in poor condition.  
Unidirectional tires  
The sidewalls on unidirectional tires are marked with arrows. The specified running direction must be followed. This  
ensures the optimum running characteristics.  
If a tire is mounted opposite from the specified running direction, drive more carefully because the tire is not being  
used the way it was designed to be used. The tire must be replaced or mounted in the correct running direction as  
soon as possible.  
Asymmetrical tires  
Asymmetrical tires factor in the behavior of the inner and outer areas of the tread pattern. The sidewalls on  
asymmetrical tires are marked as the inner and outer side. Maintain the correct position of the tire on the rim.  
Tire load  
The tire load index indicates the maximum load of an individual tires in kilograms.  
Some examples:  
78  
425 kg (936 lbs)  
81  
462 kg (1018 lbs)  
83  
487 kg (1073 lbs)  
85  
515 kg (1135 lbs)  
87  
545 kg (1201 lbs)  
588  
88  
560 kg (1234 lbs)  
615 kg (1355 lbs)  
630 kg (1388 lbs)  
650 kg (1433 lbs)  
690 kg (1521 lbs)  
730 kg (1609 lbs)  
775 kg (1708 lbs)  
800 kg (1763 lbs)  
825 kg (1818 lbs)  
850 kg (1873 lbs)  
875 kg (1929 lbs)  
900 kg (1984 lbs)  
91  
92  
93  
95  
97  
99  
100  
101  
102  
103  
104  
Speed rating  
The speed rating indicates the maximum speed that may be driven with the tire.  
589  
P
Q
R
S
max. 150 km/h (93 mph)  
max. 160 km/h (99 mph)  
max. 170 km/h (106 mph)  
max. 180 km/h (112 mph)  
T
max. 190 km/h (118 mph)  
U
H
V
W
Y
max. 200 km/h (125 mph)  
max. 210 km/h (130 mph)  
max. 240 km/h (149 mph)  
max. 270 km/h (168 mph)  
max. 300 km/h (186 mph)  
Z
above 240 km/h (149 mph), depending on manufacturer alsoZR  
Tire load and speed rating  
Vehicles within the EU and countries applying EU regulations receive a Certificate of Conformity(COC). The COC  
contains specifications about the size and diameter as well as load capability and speed range of the tires approved  
by Volkswagen for the applicable vehicle model.  
The model plate will indicate if the vehicle has a COC .  
—If the model plate contains a line labeled “Authorization”, then the vehicle has a COC.  
—If there is no model plate or the “Authorization” line is not included, then the vehicle does not have a COC.  
590  
Maintenance procedures and digital maintenance schedule  
Saving maintenance procedures that have been performed (“digital maintenance  
schedule”)  
The certificate of maintenance is saved by suitably qualified professionals in a central system. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. This transparent  
documentation of the service history allows you to verify which maintenance work has been performed. Volkswagen  
recommends receiving a printed record of the maintenance procedures that were performed and stored in the system  
each time maintenance work is performed.  
Having the vehicle maintenance performed regularly not only maintains the value of the vehicle, but also contributes  
to operational safety and roadworthiness. Therefore, have maintenance procedures performed according to  
Volkswagen instructions.  
Each maintenance is performed on the vehicle, the printed record from the previous maintenance should be replaced  
with a new record from the current maintenance.  
The digital maintenance schedule is not available in some countries. If this is the case, suitably qualified professionals  
will tell you how the maintenance service is documented. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Maintenance procedures  
The following information is documented in the digital maintenance schedule by suitably qualified professionals or an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility:  
—When and which service was performed.  
—If a repair recommendation was given, for example that the brake pads should be replaced soon.  
—If you had special requests for or during maintenance. Your service advisor will note these on the order.  
—Which components and operating fluids have been replaced.  
—When your next service appointment is.  
The LongLife Mobility Guarantee applies until your next inspection that is due. This is documented at every due  
inspection.  
The type and scope of maintenance procedures can vary from vehicle to vehicle. The vehicle-specific maintenance  
items can be requested from suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Performing inadequate maintenance and disregarding service intervals can cause vehicle breakdowns while driving  
as well as accidents and serious or fatal injuries.  
● Have all maintenance work performed by suitably qualified professionals. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen is not responsible for damage to the vehicle caused by insufficient maintenance or a lack of  
available parts.  
591  
Fixed Service Interval or Flexible Service Interval  
The service events are divided into either oil change service or inspection service. The service interval display in the  
instrument cluster serves as a reminder for the due date of the next service event.  
Depending on the vehicle equipment, the engine, and the operating conditions, either the fixed service interval or  
flexible oil change service interval can be used for the oil change service.  
The engine codes can be checked via the service menu (→ Driving data menu).  
How do I find out which service type my vehicle has?  
You can find out the service type of the vehicle from suitably qualified professionals. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Special conditions for the flexible oil change service interval  
With the flexible oil change service interval, you only need to have an oil change service performed when your vehicle  
requires it. The specific operating conditions and the personal driving style are used to calculate the time. A standard  
feature of the flexible oil change service interval is the use of LongLife engine oil instead of conventional engine oil.  
Note the information on engine oil specifications in accordance with the Volkswagen standard .  
If you do not want to use the flexible oil change service interval, you can also opt for the fixed service interval.  
However, a fixed service interval can increase the service costs. Your service advisor will provide you with  
information.  
Service interval display  
Depending on the vehicle equipment, service due dates for your vehicle may displayed in the service interval display  
in the instrument cluster (→ Service interval display) and in the vehicle settings in the Infotainment system (→ Vehicle  
settings menu). The service interval display indicates when services that include an engine oil change or an  
inspection are due. When the oil change or inspection service is due, other procedures that are also due, such as brake  
fluid and spark plug replacement, can be performed.  
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Information about operating conditions  
The specified service intervals and procedures are determined based on normal operating conditions.  
Under extreme operating conditions, it is necessary to have some work performed before the next service that is due  
or between the specified service intervals.  
Extreme operating conditions may include:  
—Sulfur fuel.  
—Frequent short trips.  
—Prolonged engine idling, such as taxis.  
—Operating in areas with high dust levels  
—Frequent use of trailer mode.  
—Primarily stop-and-go driving, for example in the city.  
—Heavy winter operation.  
This especially applies to the following components(depending on the equipment):  
—Active combination filters.  
—Air Care active combination filters.  
—Air filter  
—Toothed belt  
—Particulate filter  
—Engine oil.  
The service advisor at your authorized Volkswagen dealer or authorized Volkswagen Service Facility will advise you if  
your vehicle's operating conditions require procedures to be performed between the regular service intervals.  
WARNING  
Performing inadequate maintenance and disregarding service intervals can cause vehicle breakdowns while driving  
as well as accidents and serious or fatal injuries.  
● Have all maintenance work performed by suitably qualified professionals. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen is not responsible for damage to the vehicle caused by insufficient maintenance or a lack of  
available parts.  
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Scope of service  
All inspection work and maintenance procedures necessary to maintain your vehicle's operational safety and  
roadworthiness are included in the scope of services (depending on the operating conditions and vehicle equipment,  
such as engine, transmission, or operating materials). You can find out more information about which jobs are  
required for your vehicle from suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Or find out from the electronic repairs and workshop  
information system erWin (→ Repairs and technical modifications).  
Inspection procedures  
For example, the following systems can be checked.  
Electrical equipment  
—12 V vehicle battery: replace if necessary.  
—Lighting.  
—Horn.  
—Headlight adjustment.  
—Resetting the service interval display.  
Engine and transmission  
—Exhaust system.  
—Transmission and final drive.  
—Ribbed belt.  
—Cooling system.  
—Engine and components in the hood space.  
—Engine oil level.  
Suspension  
—Ball joints and tie rods.  
—Tires.  
—Brake system.  
—CV boots.  
—Coupling rods and stabilizer bars.  
—Tire mobility set.  
—Steering.  
—Shock absorbers and coil springs.  
Body  
—Roof systems.  
—Windshield.  
—Vehicle body corrosion.  
—Windshield wiper system and windshield washer system.  
—Door arrester.  
—Underbody.  
—Drip rails.  
1. Test drive.  
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Maintenance procedures  
In addition to the inspection procedures, additional maintenance procedures must be performed on your vehicle  
depending on the operating conditions and vehicle equipment, such as the engine, transmission, and operating  
materials. These are either time-dependent and mileage-dependent, or only time-dependent or mileage-dependent.  
For example, the following operating materials or components can be changed.  
—Additives.  
—Active combination filters.  
—Brake fluid.  
—Diesel fuel filter.  
—Transmission oil and transmission oil filter, if necessary.  
—Air filter  
—Engine oil and engine oil filter, if necessary.  
—Oil in the final drive and differential.  
—Particulate filter  
—Toothed belt and tensioning roller.  
—Spark plugs.  
Additional maintenance procedures that are beyond the scope of what is listed can also be performed.  
The scope of services may change for technical reasons, for example due to continuous development of components.  
Suitably qualified professionals can provide up-to-date information about changes. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle care information  
Regular, proper care helps to maintain your vehicle.  
The longer dirt remains on the surfaces of vehicle components, the more difficult it may be to clean and care for  
them. Long-term exposure can make it impossible for dirt to be removed.  
For questions regarding care products or for vehicle components that are not listed, consult a suitably qualified  
professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Suitably qualified professionals can provide you with suitable accessories. Volkswagen recommends the use of  
Genuine Volkswagen Accessories, which you can acquire from an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Read and follow the usage instructions on the packaging.  
WARNING  
Cleaning, impregnating and caring for vehicle components incorrectly can irreparably damage and impair the  
vehicle's safety equipment, such as the airbag modules. This may cause serious injuries in the event of an accident.  
● Always use suitable cleaning agents. More information can be obtained from suitably qualified professionals.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Never use cleaning solutions that contain solvents.  
● Clean and maintain vehicle components only according to the manufacturer’s instructions.  
WARNING  
Cleaning the vehicle incorrectly may result in serious injuries.  
● Protect your hands and arms against components with sharp edges, for example when cleaning the inside of the  
wheel housings.  
● Always follow the manufacturer's instructions when using cleaning agents.  
595  
WARNING  
Dirty, foggy, or icy door windows reduce visibility and can impair the vehicle's safety equipment. This can cause  
accidents and serious or fatal injuries.  
● Only drive when there is clear visibility through all windows.  
● Do not use water-repellent window solutions on the windshield. This can cause intense glare under poor visual  
conditions.  
WARNING  
Care products may be poisonous, highly flammable and corrosive. Using care products incorrectly or using  
unsuitable care products can cause burns and poisoning and may lead to accidents and serious or fatal injuries.  
● Note the package insert.  
● Only store care products in their sealed original containers.  
● Keep children away from all care products.  
● Only use care products outside or in well-ventilated areas so that no harmful vapors are inhaled.  
● Never use turpentine, engine oil, fuel, nail polish remover, or other highly volatile fluids for vehicle care.  
NOTICE  
Cleaning dirt with aggressive and solvent-based products can cause permanent damage to vehicle equipment, for  
example even with only brief exposure on seat cushions or decorative parts.  
● Do not allow dirt to dry.  
● Have stubborn spots removed by a suitably qualified, authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Washing the vehicle  
Washing your vehicle regularly prevents exposure to contamination, which may damage the paint.  
Matte-finish vehicles require special care due to the particular properties of the paint.  
To ensure that your vehicle is washed correctly and appropriately, note the following information→ , →  
WARNING  
.
After the vehicle has been washed, the braking efficiency may be delayed due to damp or(in the winter) icy brake  
discs and brake pads. This will increase the braking distance. This can cause a loss of vehicle control, accidents, and  
serious or fatal injuries.  
● Press the brake pedal carefully several times to dry the brakes and clear the ice from them, as long as the  
visibility, weather, road, and traffic conditions permit.  
NOTICE  
Improper car washes can increase the risk of severe vehicle damage.  
● Always follow the steps described for vehicle care and cleaning.  
● Always follow the manufacturer's instructions.  
● Do not wash the vehicle in direct sunlight.  
NOTICE  
Wet vehicle components may freeze in cold weather, which will stop them from working properly.  
● In cold weather, never direct a jet of water at locks, doors, or the trunk lid.  
Removing stubborn dirt on matte paint  
—Soak insects or bird excrement that have adhered to the surface immediately with water and spray with a special  
cleaner for matte paint.  
—Remove tar splashes on the paint surface with commercially available tar removers. Residue must not be removed  
by intensive rubbing.  
596  
—Remove tree resin and rust particles with special cleaner for matte paint and a cleaning clay bar. Slide the cleaning  
clay bar over the affected areas without pressing down on it.  
—Spray grease and fingerprints with a special cleaner for matte paint and rub with a soft microfiber cloth.  
—Rinse gasoline residue immediately with plenty of water.  
Automatic car washes  
NOTICE  
Washing the vehicle incorrectly can damage the matte paint surface and destroy the matte paint finish.  
● Never use washing programs with wax treatment.  
● Only use cleaning agents free of solids and abrasives, such as cleansing shampoos or insect removers, for  
cleaning purposes.  
● Do not use insect sponges or rough sponges.  
—If your vehicle has matte paint, never select a wash program with wax or drying aids.  
—If your vehicle has matte paint, only use textile car washes, never brush car washes.  
—For vehicle with decorative and protective decals, never use a wash package with hot wax.  
—Choose car washes without brushes.  
—Also ensure that the underside of the vehicle is washed regularly and thoroughly to remove any residue.  
—Observe the information provided by the car wash operator, particularly with regard to attachments on the vehicle,  
e.g. spoilers →  
.
✓ The windows are closed and the outside mirrors are folded in.  
✓ Auto Hold is switched off.  
✓ The electronic parking brake is switched off.  
✓ Vehicles with steering lock: If the vehicle is mechanically towed in the car wash, the steering must not be locked  
(→ Steering).  
✓ Vehicles with an automatic transmission: If the vehicle is mechanically towed toward the car wash, the  
transmission must be in the neutral position .  
✓ Vehicles with manual transmission: If the vehicle is mechanically towed toward the car wash, the gear must be  
disengaged.  
✓ The windshield wiper and the rain/light sensor (→ Rain/light sensor) are switched off.  
✓ If applicable: the roof antenna has been removed.  
NOTICE  
Car washes which mechanically scan contours may damage the vehicle and attachments, e.g. spoiler.  
● Follow the information provided by the car wash operator, especially if there are attachments on the vehicle.  
Only wash the vehicle in facilities specifically designed for that purpose. This will reduce the risk of water  
contaminated with oil from entering the sewer system.  
Pressure washers  
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Fig. 1 In the hood space: do not use a pressure washer.  
—Never use rotating nozzles. Observe the manufacturer's instructions.  
—Only use water up to maximum +60 °C(approximately +140 °F).  
—Move the water jet evenly with a distance of at least 50 cm(approximately 20 inches) between the spray nozzle  
and all parts of the vehicle.  
—Do not direct the water at the same spot for a long period of time.  
—If possible, do not direct the water straight at sensitive vehicle components, e.g. rubber seals, side windows, glossy  
trims, tires, sensors, camera lenses, decorative and protective decals.  
—Never clean icy or snow-covered door windows with a pressure washer.  
NOTICE  
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near  
the vehicle. This may cause the windows to open and moisture may enter the vehicle interior. This could lead to  
damage to the vehicle interior.  
● Never direct the jet of a high pressure cleaner or a steam jet directly towards the sensors in the door handles.  
If the jet of a pressure washer or a steam jet is directed towards the sensors in the door handles, the vehicle  
can be unlocked.  
Hand washing  
Individual contaminations on the paint can be removed with a cleaning clay bar.  
1. Clean dust and large dirt deposits from the vehicle with plenty of water.  
2. If your vehicle has matte paint, remove insects, grease spots and fingerprints with a special cleaner for matte  
paint. Apply the product using a microfiber cloth with gentle pressure.  
3. Clean the vehicle with a soft sponge, a washing glove, or a washing brush with light pressure. Start at the roof,  
and continue to work from the top down. Only use a cleansing shampoo on stubborn dirt.  
If your vehicle has matte paint, clean from top to bottom with a neutral cleansing shampoo and a microfiber  
cloth. Wash the microfiber cloth thoroughly at frequent intervals.  
4. Clean the wheels and side members with a clean sponge.  
5. Rinse with plenty of water.  
6. Let the vehicle air dry.  
7. Remove water residue with a leather cloth.  
If the contamination on the paint cannot be removed by hand washing, individual areas of contamination can  
be removed with a cleaning clay bar.  
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Exterior care and cleaning  
NOTICE  
Incorrect cleaning and care can cause vehicle damage.  
● Always follow the manufacturer's instructions.  
● Never use cleaning objects that are too hard or abrasive.  
Door windows, glass surfaces  
—Remove wax residue, for example from care products, with a suitable glass cleaner or the Volkswagen Genuine  
cleaning cloth.  
—Remove snow with a hand brush.  
— Remove ice with a plastic scraper. When doing so, scrape in one direction only.  
—Defrost the ice with a suitable deicer or Volkswagen Genuine deicer.  
—Clean the wiper blades or, if necessary, replace them.  
Paint  
Always treat surfaces with extreme care to prevent paint damage.  
—Immediately clean any slight contamination, e.g. deposits, insect residues, cosmetics with a clean, soft cloth and  
mild soap solution of maximum two tablespoons of neutral soap to one liter of water or with cleaning clay.  
—Clean spilled fuel or operating materials immediately.  
—Dampen rust spots with soap solution. Then remove with a cleaning clay bar.  
—Have corrosion removed by suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
—In the event of paint damage, consult suitably qualified professionals and have the paint damage repaired.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
A preservation treatment protects the vehicle paint. When water no longer clearly beads up and drips off clean  
vehicle paint, the vehicle should be retreated with a wax protectant if not earlier.  
—For matte paint, apply a special wax for matte paint with a soft sponge to the cleaned vehicle. Remove excess wax  
with a microfiber cloth.  
Polishing is only needed if the appearance of the vehicle paint is poor and a shiny finish can no longer be achieved  
using protectants.  
NOTICE  
For matte finishes, the surface will be irreparably damaged if you polish the paint.  
● Never polish matte-finish surfaces.  
Even if a wax protectant is applied regularly in an automatic car wash, Volkswagen recommends protecting  
the vehicle paint at least twice a year with a suitable hard wax or Volkswagen Genuine hard wax.  
Plenum chamber, hood space  
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Fig. 1 Between the hood space and windshield: Plenum  
chamber (general example).  
1
Perforated cover of the water box.  
WARNING  
Working on the engine or in the hood space carries a risk of accidents and fire. Serious injuries may occur.  
● Always note the necessary actions and the safety precautions every time before working in the hood space (→ In  
the engine compartment).  
● If you are not familiar with this type of work, arrange for it to be done by an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
NOTICE  
The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the vehicle  
interior and cause damage.  
● Have the area under the perforated cover regularly cleaned by an authorized Volkswagen dealer or authorized  
1
Volkswagen Service Facility qualified in this respect → fig. 1  
. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
NOTICE  
Water introduced manually into the plenum chamber, for example with a pressure washer, can cause considerable  
vehicle damage.  
1
● Remove leaves or other loose objects on the perforated cover with a vacuum or by hand→ fig. 1  
.
● Ensure that large amounts of water do not collect in the plenum chamber, for example if you use a pressure  
washer.  
● Always have the hood space cleaned by a qualified professional. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Sensors, camera lenses  
600  
Fig. 2 In the rear of the vehicle: Rear View Camera system  
on the handle (general example).  
—Clean the area in front of the sensors or the camera with a soft cloth and solvent-free cleaning solution.  
—Clean the sensor areas of the rain/light sensor, the camera window on the windshield and the glass surfaces  
(depending on the vehicle equipment).  
—Remove snow with a hand brush.  
—Never use warm or hot water.  
—Defrost the ice with a suitable deicer or Volkswagen Genuine deicer.  
Decorative and protective decals  
—Remove contaminants as described for paint. For matte decorative decals, use a suitable plastic cleaner or a  
Volkswagen Genuine plastic cleaner.  
—Treat the vehicle every three months with liquid hard wax. The vehicle must be free of dirt and dust before  
treating. Apply using only clean, soft microfiber cloths. Do not use hot wax, even in a car wash.  
—Remove hard contaminants gently with ethyl alcohol and then wash with warm water.  
For decorative and protective decals, the durability and coloring are influenced by environmental factors,  
such as solar radiation. Decorative decals may show signs of wear and aging after approximately one to three  
years, and protective decals after approximately two to three years. In very hot climates, the decorative  
decals may fade slightly within one year and the protective decals within two years.  
Trims made out of chrome-plated plastic, aluminum or stainless steel  
—Clean surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum  
products.  
—Chrome-plated trims can be protected with a suitable hard wax or Volkswagen Genuine hard wax.  
Headlights, taillights  
—Remove contamination with a soft, damp sponge with a mild soap solution of maximum two tablespoons of  
neutral soap to one liter of water. Do not use cleaning solutions containing alcohol and/or solvents.  
—Remove stubborn dirt with a suitable chrome and aluminum product or Volkswagen Genuine chrome and  
aluminum products.  
Care and cleaning of the vehicle interior  
601  
Wheels  
—Remove contaminants and road salt with plenty of water.  
—Clean dirty alloy wheels with a suitable rim cleaner or with Volkswagen Genuine rim cleaner. Volkswagen  
recommends applying a suitable hard wax or Volkswagen Genuine hard wax to the rims every three months.  
—Repair damaged protective paint layers immediately with a paint pen. If necessary, contact an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
—Remove brake dust with a suitable rim cleaner or Volkswagen Genuine rim cleaner.  
Door lock cylinder  
1. Defrost the door lock cylinder with a suitable door lock deicer or Volkswagen Genuine deicer.  
Do not use any door lock deicers with degreasing substances.  
The following overview gives recommendations for cleaning and caring for individual vehicle components.  
NOTICE  
Incorrect cleaning and care can cause vehicle damage.  
● Always follow the steps described for vehicle care and cleaning.  
● Do not use steam cleaners, brushes, hard sponges, etc.  
● Have tough spots removed by a suitably qualified professional. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Door windows  
—Clean the door window with a glass cleaner.  
—Wipe the door windows dry with a clean chamois or a lint-free cloth.  
Textiles, microfiber, leatherette  
—Regularly remove dirt particles that adhere to the surface with a vacuum cleaner so that the material is not  
permanently damaged by scrubbing.  
—Remove contaminants with a suitable interior cleaner or Volkswagen Genuine interior cleaner.  
—For grease-based contaminants such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner.  
Blot away the dissolved grease or dye with an absorbent towel. If necessary, treat afterwards with water.  
—For contaminants, for example from pens or nail polish, use a suitable interior cleaner or Volkswagen Genuine  
interior cleaner. If necessary, treat afterward with a mild soap solution of maximum two tablespoons of neutral  
soap in a liter of water.  
—Never use leather cleaners, solvents, floor polish, shoe polish, paint remover, or other similar substances.  
—Never use pressure washers, steam cleaners or cooling sprays.  
Natural leather  
—Remove fresh dirt with a cotton cloth and a mild soap solution of maximum two tablespoons of neutral soap in a  
liter of water. Do not let any fluids seep into the cracks.  
—For contaminants, for example from pens or nail polish, use a suitable leather cleaner or Volkswagen Genuine  
leather cleaner.  
602  
—Treat dried spots with a suitable leather cleaner or with Volkswagen Genuine leather cleaner.  
—Remove any fresh spots of grease such as oil with an absorbent cloth.  
—Apply leather care to seats regularly and each time you clean. If leaving the vehicle parked for long periods of time,  
you should cover the leather to protect it from direct sunlight.  
Never treat leather with solvents, floor polish, shoe polish, paint remover, or other similar substances.  
Plastic parts  
—Clean with a soft, damp cloth.  
—If a mild soap solution of maximum two tablespoons of neutral soap in a liter of water cannot remove stubborn  
stains, use a solvent-free plastic cleaner or Volkswagen Genuine plastic cleaner, if necessary.  
Trims, decorative trims made out of chrome, aluminum or stainless steel  
—Clean using a clean, soft cloth and mild soap solution of maximum two tablespoons of neutral soap in a liter of  
water, in a dust-free area.  
—Treat anodized surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and  
aluminum products.  
Controls  
1. Use a soft brush to remove large dirt deposits as well as any dirt that is difficult to reach.  
2. Use a clean, soft cloth and a fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of  
water. Fluids must not enter into the controls.  
Displays and screens  
Do not clean the instrument cluster display and the Infotainment system screen when they are dry.  
1. Switch the Infotainment system off to clean it.  
2. Use a suitable clean and soft cleaning cloth or Volkswagen Genuine cleaning cloth with some water, suitable  
glass cleaner, or an LCD  
cleaner →  
.
For stubborn dirt:  
1. Wet and soak dirt with just a little water→  
.
2. Carefully remove dirt using a soft, clean cloth.  
NOTICE  
If the screen is cleaned with incorrect cleaning agents or when dry, it may be darkened, damaged or scratched.  
● Only apply gentle pressure.  
● Do not use any aggressive cleaners or products which contain solvents.  
NOTICE  
If the cloth used to clean the screen is too moist, the screen can no longer be operated or switched off.  
● Dry the screen and then leave the vehicle locked from the outside for at least two minutes.  
Accessories and replacement parts  
603  
Rubber seals  
—Clean with a soft, lint-free cloth and plenty of water.  
— Treat regularly with a suitable rubber care product or Volkswagen Genuine rubber care product.  
Safety belts  
1. Unreel the safety belt completely and leave the belt unreeled.  
2. Remove large spots of dirt with a soft brush.  
3. Clean the safety belt with a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.  
4. Let the belt webbing dry completely, then allow the belt to retract.  
WARNING  
Improper cleaning of the safety belts, their anchors and the automatic safety belt retractors can cause damage and  
impair their function. This can cause serious or fatal injuries in the event of accidents.  
● Never alter the safety belts for cleaning purposes.  
● Never use chemical products to clean the safety belts and their components.  
● Do no use any corrosive fluids, solvents, or sharp objects.  
● Do not allow fluids and objects to enter the safety belt buckle.  
● Let the safety belt dry after cleaning before allowing it to retract completely.  
Wood trims  
Clean with a soft cloth and fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water.  
Cleaning the seat covers  
If dye from clothing such as denim stains the seat covers, this is not considered a defect in the vehicle upholstery. If  
you want to clean the seat covers yourself, be aware that airbag system components and electrical connectors are  
installed in the seat covers. Incorrect cleaning, impregnation or moisture may damage these components or cause  
them to malfunction. This may then cause damage elsewhere in the vehicle's electrical system →  
.
Depending on the equipment, electrical components and connectors may be installed in the seat surface with seat  
heating, which can be damaged by incorrect cleaning or handling. This can also result in damage to other areas of the  
vehicle electrical system.  
—Never use pressure washers, steam cleaners or cooling sprays.  
—Never soak seat covers.  
—Never switch on seat heating to dry the seats.  
—Never use impregnation agents.  
—Do not use detergent pastes or mild detergent solutions.  
—If there is uncertainty, contact suitably qualified professionals for assistance. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Cleaning, impregnating and caring for vehicle components incorrectly can irreparably damage and impair the  
vehicle's safety equipment, such as the airbag modules. This may cause serious injuries in the event of an accident.  
● Always use suitable cleaning agents. More information can be obtained from suitably qualified professionals.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
● Never use cleaning solutions that contain solvents.  
604  
● Clean and maintain vehicle components only according to the manufacturer’s instructions.  
Needless to say, it is easier to see signs of wear and dirt caused by normal usage on bright materials in the  
vehicle interior. These signs of use are unavoidable and also indicate the unavoidable deterioration caused by  
normal usage. Please follow the corresponding care instructions.  
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine  
Volkswagen Accessories, replacement parts, or operating equipment, for example if you would like to retrofit the  
vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized Volkswagen dealer or  
authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine  
Volkswagen Accessories, replacement parts, and operating equipment. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can  
acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen has verified  
their reliability, safety, and suitability. A suitably qualified authorized Volkswagen dealer or authorized Volkswagen  
Service Facility also specializes in correct installation. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Products that are not approved by Volkswagen may not have been evaluated by Volkswagen regarding the reliability,  
safety, and suitability for the vehicle, despite ongoing market observation. Therefore, Volkswagen can also not be  
responsible in individual cases if approval is given by an officially-recognized technical inspection and control  
authority or clearance is given by a government agency.  
You must consult a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility to  
replace rim/tire combinations. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Retrofitted devices that have a direct effect on vehicle control, must have ane symbol (the approval symbol for the  
European Union) and be approved by Volkswagen for the vehicle. Such devices could include a cruise control system  
or an electronically-controlled damping system.  
Additional electrical devices that do not have a direct effect on vehicle control must have a symbol (manufacturer's  
Declaration of Compliance for the European Union). Such devices could include refrigerators, computers, or  
ventilators.  
WARNING  
Using unsuitable replacement parts and accessories may lead to malfunctions in the vehicle. These problems may  
also occur if work, modifications and repairs are done incorrectly. This could lead to damage to the vehicle and  
accidents resulting in serious or fatal injuries.  
● Only have suitably qualified professionals make repairs or modifications to a vehicle. Authorized Volkswagen  
dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic devices, repair  
information, and qualified personnel. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
● Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.  
● Only use rim/tire combinations that are approved by Volkswagen for your vehicle model. More information can be  
obtained from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
WARNING  
Objects in the airbag deployment zone may be thrown around the vehicle interior if the airbags deploy. This can  
cause serious or fatal injuries.  
● Never attach or position objects in the airbag deployment zone.  
NOTICE  
Retrofitting an engine preheating system may cause malfunctions and vehicle damage with certain engines.  
605  
● Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility about retrofitting an engine  
preheating system. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Sensors and Cameras  
The sensors or cameras could shift or become damaged as a result of incorrect repairs, structural changes to the  
vehicle (such as “lowering”), installation of after-market equipment, or changes to the trim panels. This may impair  
important functions in the driver assistance systems →  
.
—When carrying out repairs or modifications, please note the positions of sensors and cameras on the vehicle in the  
vehicle overview.  
Attachments or Modifications around Sensors and Cameras  
WARNING  
If the area in front of and around sensors and cameras is covered, for example by the improper attachment of  
license plates, license plate holders with decorative frames, any additional films or paintwork on the sensors or  
similar, this may impair the functions of the driver assistance systems. The failure of driver assistance systems can  
result in accidents and serious or fatal injuries.  
● Always contact suitably qualified professionals to find out whether it is possible to attach a license plate or  
license plate holder with a decorative frame to your vehicle. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
● When attaching, make sure that there is sufficient distance from sensors and cameras.  
● Make sure that the license plate or license plate holder with decorative frame is only attached at the designated  
position.  
● Do not stick additional films over or around sensors.  
NOTICE  
Improper attachment of license plate holders with decorative frame or license plates may damage vehicle  
components, e.g. wires or sensors.  
● Always contact suitably qualified professionals to find out whether it is possible to attach a license plate or  
license plate holder with a decorative frame to your vehicle. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Decorative frames for license plate holders are designed for holding the license plate.  
The radar sensor can be installed either below the license plate or behind the VW emblem. The license plate or the  
VW emblem can influence the view of the radar sensor in the front area. Therefore fit the license plate at an adequate  
distance from the radar sensor or only operate the vehicle with the original VW emblem or an emblem approved by  
Volkswagen.  
Damage around Sensors and Cameras  
WARNING  
If the area around sensors and cameras is damaged, for example due to stone chips or collisions when parking, this  
may impair the functions of the driver assistance systems. The failure of driver assistance systems can result in  
accidents and serious or fatal injuries.  
● If there is damage in the area of the sensors and cameras, have the component replaced by a suitably qualified  
professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
After components have been replaced, it may be necessary for sensors and cameras to be set and calibrated by an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
606  
If the windshield is damaged within the sensors' and camera's range, for example by a stone chip, then the  
windshield must be replaced. Stone chip repairs can cause malfunctions in the driver assistance system. After the  
windshield has been replaced, the cameras and sensors must be set and calibrated by suitably qualified professionals.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Repairs and technical modifications  
Volkswagen guidelines must be followed when performing repairs and technical modifications→  
.
Interference with electronic components and their software can cause malfunctions. Because of the way electronic  
components are interconnected, such malfunctions can also impair systems that are not directly involved. This means  
that you risk both a substantial reduction in the operational safety of your vehicle and increased wear of vehicle  
components.  
An authorized Volkswagen dealer or authorized Volkswagen Service Facility cannot assume any liability for damage  
resulting from repairs and technical modifications that were performed incorrectly.  
An authorized Volkswagen dealer or authorized Volkswagen Service Facility is not responsible for damage resulting  
from repairs and technical modifications that were performed incorrectly. Such damages are also not covered by the  
Volkswagen warranty.  
Have all repairs and technical modifications performed by suitably qualified professionals. Volkswagen recommends  
contacting your authorized Volkswagen dealer or authorized Volkswagen Service Facility for Volkswagen Genuine  
Parts®.  
Volkswagen repair information  
Volkswagen service information and official Volkswagen repair information can be purchased.  
Customers in Europe, Asia, Australia, Africa, Central and South America:  
Contact suitably qualified professionals for assistance. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Or register with the erWin (electronic repair and service  
information) web portal:  
https://erwin.volkswagen.de  
Customers in North America and Canada:  
If you wish to order the printed service information, please contact:  
Volkswagen Technical Literature Ordering Center  
literature.vw.com  
You can also register for theerWin web portal:  
https://erwin.vw.com  
Diagnostic connection (on-board diagnosis)  
In the vehicle interior, there is a diagnostic connection (OBD  
) to read event memories. Event memories document faults that have occurred and deviations from specified values  
from the control module →  
.
The diagnostic connection (OBD  
) is located in the footwell on the driver's side on the underside of the instrument panel or next to the hood release  
lever behind a cover.  
Only have the event memory read out and reset by suitably qualified professionals. Additional information about the  
saved data can be obtained from suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
After a malfunction is fixed, the information about it will be deleted from the event memory. Other memory content  
is overwritten continuously.  
607  

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