Maintenance procedures and digital maintenance schedule
Saving maintenance procedures that have been performed (“digital maintenance
schedule”)
The certificate of maintenance is saved by suitably qualified professionals in a central system. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. This transparent
documentation of the service history allows you to verify which maintenance work has been performed. Volkswagen
recommends receiving a printed record of the maintenance procedures that were performed and stored in the system
each time maintenance work is performed.
Having the vehicle maintenance performed regularly not only maintains the value of the vehicle, but also contributes
to operational safety and roadworthiness. Therefore, have maintenance procedures performed according to
Volkswagen instructions.
Each maintenance is performed on the vehicle, the printed record from the previous maintenance should be replaced
with a new record from the current maintenance.
The digital maintenance schedule is not available in some countries. If this is the case, suitably qualified professionals
will tell you how the maintenance service is documented. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Maintenance procedures
The following information is documented in the digital maintenance schedule by suitably qualified professionals or an
authorized Volkswagen dealer or authorized Volkswagen Service Facility:
—When and which service was performed.
—If a repair recommendation was given, for example that the brake pads should be replaced soon.
—If you had special requests for or during maintenance. Your service advisor will note these on the order.
—Which components and operating fluids have been replaced.
—When your next service appointment is.
The LongLife Mobility Guarantee applies until your next inspection that is due. This is documented at every due
inspection.
The type and scope of maintenance procedures can vary from vehicle to vehicle. The vehicle-specific maintenance
items can be requested from suitably qualified professionals. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Performing inadequate maintenance and disregarding service intervals can cause vehicle breakdowns while driving
as well as accidents and serious or fatal injuries.
● Have all maintenance work performed by suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen is not responsible for damage to the vehicle caused by insufficient maintenance or a lack of
available parts.
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