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Maintenance -> Engine oil for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

cleaners.  
NOTICE  
Mixing different windshield cleaners can cause the components to flocculate and the spray nozzles to clog.  
Only use suitable alcohol-based windshield cleaners.  
Never mix different windshield cleaners together.  
NOTICE  
When you top up the windshield washer fluid, if you use a damaged screen or do not use a screen at all, dirt  
particles may get into the windshield washer fluid tank. The spray nozzles may become clogged.  
Take the screen out only to clean it.  
Replace a damaged or missing screen.  
Introduction  
The engine oils are determined based on the requirements of the engines, emissions control systems, and the fuel  
quality. On all combustion engines, the engine oil comes into contact with combustion residue and fuel, which affects  
the aging of the engine oil. Using the correct engine oil is essential for the function and service life of the engine. The  
vehicle is filled at the factory with a special multi-purpose, low-viscosity oil that can generally be used year-round.  
The vehicle can consume engine oil. The engine oil consumption can vary and can change throughout the service life  
of the vehicle. Depending on the driving style and the usage conditions, the engine oil consumption can be up to 1 l  
(1 qt) per 2000 kilometers (approximately 1200 miles); it can also be higher within the first 5000 kilometers  
(approximately 3100 miles) on new vehicles. Because of this, the engine oil level must be checked regularly and it is  
best to check the level before long drives.  
WARNING  
Engine oil gets extremely hot when the engine is running. Failure to take care when handling hot engine oil can  
cause serious bodily burns. This could result in serious or fatal injuries.  
Always allow the engine to cool down before starting work with the engine oil.  
WARNING  
Engine oil is poisonous. Contact with engine oil, especially swallowing engine oil, may result in serious or fatal  
injuries.  
If you swallow engine oil, seek urgent medical help.  
If you have health problems after working with engine oil, seek medical help.  
Always store engine oil in the sealed original container and keep it out of the reach of children. This also applies to  
used oil until it is disposed.  
Never use empty food cans, bottles, or other containers to store engine oil, because someone could drink the  
engine oil by mistake.  
Avoid regular contact with engine oil to prevent damage to your skin.  
Protect your skin, face and particularly your eyes when working with engine oil.  
Do not eat, drink or smoke when working with engine oil.  
Wash your skin with soap and water after working with engine oil.  
Engine oil that has dripped and spilled can pollute the environment.  
Collect any leaking fluids and dispose of them according to legal and environmental  
regulations.  
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Engine oil standards  
Vehicles with engine oil label  
There is a label on the lock carrier at the front of the hood space that shows which engine oil should be added  
→ fig. 1.  
Fig. 1 Area for the engine oil label(general example).  
If you need to top up the engine oil, use an oil with the prescribed engine oil standard and engine oil viscosity  
→ fig. 2.  
Fig. 2 Engine oil standard and engine oil viscosity label  
(general example).  
1
2
Engine oil standard information.  
Engine oil viscosity information.  
If the prescribed engine oil → fig. 2 is used, the engine oil level can be corrected any number of times as needed  
(→ Engine oil).  
If no engine oil that meets the prescribed standard is available, you may, in an emergency, top up the engine oil no  
more than once before your next standard oil change using no more than 0.5 l (0.5 qt) of engine oil that meets the  
following deviating standards:  
Gasoline engines: VW standard 504 00 andACEA  
C3, ACEA C4, API SP or ILSAC GF-6A. All viscosity classes in these standards are permitted.  
Diesel engines: VW standard 507 00 andACEA  
C3, ACEA C4 orAPI CK-4. All viscosity classes in these standards are permitted.  
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Having the oil change carried out by an authorized Volkswagen dealer or authorized Volkswagen Service Facility is  
recommended. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Vehicles without an engine oil label  
Information regarding the prescribed engine oil standard and engine oil viscosity can be obtained from suitably  
qualified professionals. If engine oil needs to be topped up, use an engine oil with the prescribed engine oil standard  
and engine oil viscosity. If the prescribed engine oil is used, the engine oil level can be corrected any number of times  
as needed (→ Engine oil).  
NOTICE  
Using engine oils that have not been approved in accordance with the respective VW standard can cause damage to  
the engine.  
When refilling, only use engine oils that comply with the quality requirements of the respectively applicable VW  
standard.  
Only if you absolutely must, add max. 0.5 l(0.5 qt) of engine oil that does not comply with the specified engine oil  
standards.  
Volkswagen recommends Volkswagen Genuine  
oil.  
Changing the engine oil  
The engine oil must be changed regularly and in line with the service intervals (→ Service).  
Additives in the engine oil can make new engine oil appear dark after a brief engine run time. This is normal and is no  
reason to change the engine oil more frequently.  
WARNING  
If care is not taken when changing engine oil, the oil can cause environmental damage, serious burns, or fire. This  
could result in serious or fatal injuries.  
Always allow the engine to cool down completely before the engine oil change.  
Always wear eye protection for the engine oil change.  
Keep your arms horizontal when using your fingers to unscrew the oil drain plug, so that the draining oil does not  
drip down your arm.  
Use a container suitable for collecting used oil that can hold at least the entire quantity of oil in the engine.  
NOTICE  
Changing the engine oil and filter requires special tools and specialist knowledge. Failing to act properly may cause  
damage to the vehicle.  
For this reason, always have the engine oil and filters changed by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Engine oil can pollute the environment. Dispose of the engine oil according to legal and environmental  
regulations and only at a collection point for used oil, e.g. a recycling center or specialist retailer.  
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Checking the engine oil level and adding oil  
Preparations  
Fig. 1 In the hood space: engine oil filler cap(general  
example).  
To avoid an incorrect oil level reading, observe the following steps:  
1. With the engine warm from operation, safely park the vehicle on a horizontal and firm surface (→ Parking).  
2. Wait at least five minutes for the engine oil to flow back into the oil pan.  
3. Open the hood.  
4. Find the engine oil filler and the dipstick.  
You can identify these by the  
dipstick.  
→ fig. 1 symbol on the engine oil filler cap and the colored handle on the oil  
Checking the engine oil level  
Fig. 2 Engine oil level markings on the oil dipstick  
(versions).  
A
B
The engine oil level is too high.  
Oil level in the normal range.  
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C
The engine oil level is too low.  
Only perform these activities in the specified order:  
1. Remove the dipstick from the guide tube and wipe the dipstick off using a clean cloth.  
2. Reinsert the dipstick into the guide tube and push it all the way in. If there is a marking on the engine oil  
dipstick, make sure it lines up with the notch at the top of the guide tube, and that the oil dipstick goes all the  
way in.  
3. Remove the dipstick again and read the oil level on the dipstick as described below→ fig. 2:  
A
The engine oil level is too high. If necessary, follow the messages in the instrument cluster display or  
contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility →  
.
B
Oil level in the normal range. Engine oil can be added up to the upper edge of this area, for example if there  
is heavy engine load.  
C
The engine oil level is too low. Add engine oil immediately and, if necessary, pay attention to the messages  
in the instrument cluster display.  
4. After reading the oil level, reinsert the oil dipstick into the guide tube and push it all the way in. If necessary,  
continue to add engine oil.  
For high vehicle loads, for example when driving long distances on highways in the summer or when driving through  
high mountains, the engine oil level should be in the upper section of the permitted area.  
Adding engine oil  
WARNING  
When topping up, engine oil can spill out or overflow and can ignite if it comes into contact with engine parts that  
are hot or can become hot. This may cause burns or a fire. This could result in serious or fatal injuries.  
Always make sure that the engine oil cap is installed securely on the engine filler opening after adding oil and that  
the oil dipstick is inserted correctly in the guide tube.  
Always use a suitable filling aid when topping up the engine oil.  
Only perform these activities in the specified order→  
1. Remove the cap on the engine oil filler→ fig. 1.  
:
2. Top up the engine oil gradually in small quantities, not more than 0.5 l(0.5 qt) in total, or follow the  
recommendation in the display of the Volkswagen Digital Cockpit.  
3. To avoid overfilling, you must wait at least one minute each time you add engine oil so that the engine oil can  
flow into the oil pan up to the marking on the oil dipstick.  
4. Read the oil level on the dipstick again before adding a little more. When you are done adding oil, the oil level  
B
should be in the center of area → fig. 2  
.
A
5. If you accidentally add too much engine oil and the engine oil level is in the area above→ fig. 2  
, do not start  
the engine . Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for  
assistance.  
6. Close the cap on the engine oil filler when you are done adding engine oil→ fig. 1.  
7. Close the hood.  
NOTICE  
Starting the engine with the engine oil level too high after refilling can cause engine damage.  
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Do not start the engine, and seek professional assistance.  
NOTICE  
Using incorrect fluids can result in malfunctions and engine damage.  
When topping up fluids, make sure the correct fluids are added to the correct reservoirs.  
Displaying the service information in the Infotainment system  
When the ignition is on, the engine is off and the vehicle is stationary, the current service due date can be checked  
here: (→ Service interval display).  
After a service has been carried out, the service notification is updated after approximately five days or a distance  
driven of approx. 500 km (approx. 311 miles). Until then, the screen of the Infotainment system will showInspection -  
-- km / --- days Oil change: in --- km / --- days.  
Volkswagen recommends using the approved engine oils in accordance with the respective VW  
standard.  
If you are not sure where the cap and the oil dipstick are located, contact an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Troubleshooting  
Engine oil pressure too low  
The red warning light blinks. A message is shown in the instrument cluster display.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If the warning light flashes, do not continue driving or let the engine run, even if the oil is at the correct level.  
Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility for assistance.  
Engine oil level very low  
The red warning light blinks. A message is shown in the instrument cluster display.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so (→ Parking).  
2. Stop the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, top up the engine oil gradually in small quantities(not more than 0.5 l (0.5 qt) in total)or observe  
the top-up recommendation in the display of the Volkswagen Digital Cockpit.  
5. If the warning light lights up, do not continue driving or let the engine run, even if the oil is at the correct level.  
Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility for assistance.  
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