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Breakdown assistance -> Lifting the vehicle with the jack for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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according to the position of the tyre valve → Fig. 2  
. Otherwise, it will not be possible to fit the wheel cover.  
1. Take the adapter for the anti-theft wheel bolt out of the vehicle toolkit.  
2. Insert the adapter into the anti-theft wheel bolt as far as it will go→ Fig. 2.  
3. Insert the box spanner into the adapter as far as it will go→ Fig. 2.  
4. Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise→  
.
Important information about the wheel bolts  
The design of the wheel rims and wheel bolts is matched to the factory-fitted wheels. If different rims are fitted, the  
correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are  
fitted securely and that the brake system works properly.  
In certain circumstances, wheel bolts from a vehicle of the same model series may not be used.  
Tightening torque for wheel bolts  
The tightening torque for wheel bolts for steel and alloy wheels is 180 Nm(133 ft-lbs). The tightening torque should  
be checked with a perfectly functioning torque spanner immediately after changing a wheel.  
If the wheel bolts are corroded and stiff, they must be renewed and the wheel hub threads cleaned before the  
tightening torque is checked.  
Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could cause them to loosen while the  
vehicle is in motion, even if the required torque setting is used.  
WARNING  
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause accidents, serious injury, and  
loss of control of the vehicle.  
The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease, and turn easily.  
Always use the wheel bolt spanner supplied with the vehicle at the factory to loosen and tighten the wheel bolts.  
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the jack.  
Never grease or oil the wheel bolt and the threads in the wheel hubs. This could cause them to loosen while the  
vehicle is in motion, even if the required torque setting is used.  
Never loosen the bolts on wheel rims with bolted-on rings.  
Regularly check the tightening torque with a torque wrench. If the tightening torque of the wheel bolts is too low,  
the wheel bolts and rims can loosen while the vehicle is in motion. The wheel bolts and the threads could be  
damaged if the tightening torque is too high.  
WARNING  
The wrong wheel bolts can loosen while the vehicle is in motion and cause accidents, serious injury, and loss of  
control of the vehicle.  
Use only wheel bolts that belong to the respective wheel rim.  
Never use different wheel bolts.  
Lifting the vehicle with the jack  
Jacking points  
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Fig. 1 Jacking points.  
The jack may be positioned only at the reinforcements on the underbody, which are located behind the markings on  
the body → Fig. 1. Always use the jacking point closest to the wheel you are working on→  
.
Positioning the jack  
Fig. 2 Jack at the rear on the left-side of the vehicle  
Fig. 3 Jack at the rear on the left-side of the vehicle  
Checklist  
For your own safety, carry out the following tasks in the specified order→  
:
1. Find a firm and level surface suitable for lifting the vehicle.  
2. Switch off the engine.  
3. With an automatic gearbox, move the selector lever to position P.  
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4. Switch on the electronic parking brake.  
5. Chock the wheel diagonally opposite the wheel being worked on with a stone or a similar object.  
6. Depending on the country: when towing a trailer, unhitch the trailer from the vehicle and park it properly  
(→ Trailer towing).  
7. Loosen the wheel bolts (→ Wheel bolts).  
8. Find the jacking point under the vehicle→ Fig. 1 which is closest to the wheel that is being changed.  
9. Insert the crank into the opening on the jack(depends on the vehicle equipment).  
10. Raise the jack until it just fits under the jacking point of the vehicle.  
11. Make sure that the entire surface of the foot of the jack is resting securely on the ground and that it is  
positioned vertically directly beneath the jacking point → Fig. 2 and → Fig. 3.  
12. Position the jack and simultaneously continue to crank the claw up until it is in position around the vertical rib  
underneath the vehicle → Fig. 3.  
13. Crank the jack further until the wheel is just clear of the ground.  
WARNING  
Incorrect use of the vehicle jack can cause the vehicle to slip off the jack, which can lead to severe injuries. Please  
note the following to help reduce the risk of injuries:  
Never jack up the vehicle if more than one tyre is damaged.  
Always read and observe the instructions of the jack manufacturer and any legal regulations before lifting the  
vehicle.  
Never jack up the vehicle when the engine is running, or if the vehicle is tilted to the side or on a gradient.  
Never start the engine when the vehicle is jacked up. Engine vibrations can cause the vehicle to fall off the vehicle  
jack.  
Fit the jack only at the described jacking points. The jack claw must grip the vertical rib under the door sill  
securely.  
Use only vehicle jacks that have been approved by Volkswagen Commercial Vehicles for your vehicle. Other jacks  
could slip out of place – this includes jacks supplied with other Volkswagen Commercial Vehicles.  
The ground must be firm and level. Soft ground or surfaces at an incline under the vehicle jack may cause the  
vehicle to slip off the jack. If necessary, use a large, strong board or similar support for the jack.  
To prevent the jack from slipping, place the jack on an anti-slip surface such as a rubber mat when it is used on a  
slippery surface such as tiles.  
Never place any part of your body, such as an arm or leg, underneath the vehicle if the latter is only supported by  
the jack.  
If you have to work underneath the vehicle, use suitable stands to provide extra support for the vehicle.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.  
Always follow the actions in the checklist and observe the generally valid safety precautions.  
Changing a wheel  
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