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10 Infotainment system for Your Volkswagen Virtus 4 Door First Generation (2018-2023)

The minimum Android version is 6.  
10" Infotainment system  
1. Switch on the Infotainment system.  
2. Switch on the mobile device.  
The Infotainment system  
overview  
3. Connect the mobile device to the front USB in-  
put using a cable.  
4. Select the connection via Android Auto.  
Android Auto – terminating the connection  
— Tap “Volkswagen” in the Android Auto menu.  
A
Touchscreen  
NOTICE  
Danger of screen damage!  
The Infotainment screen is operated by touching  
it lightly with your finger.  
·
System  
Cyber security  
System updates and support  
Volkswagen keeps the systems in your vehicle up-  
to-date and provides full support for them in ac-  
cordance with applicable cyber security legislation.  
Restrictions  
For safety reasons, some Infotainment system func-  
tions cannot be operated while driving, or they are  
restricted in their use.  
The Infotainment system indicates this via a mes-  
sage on the screen.  
Some Infotainment system functions are not availa-  
ble when the ignition is switched off, e.g. driving da-  
ta.  
70  
10" Infotainment system  
If the device cannot be disconnected safely,  
switch off the Infotainment system and dis-  
Basic setting  
connect the device.  
Setting basic functions  
The following Infotainment system functions are set  
by tapping the  
System menu:  
System update  
Units  
Language selection  
Time and Date  
System reset  
We recommend having the system update carried  
out by a specialist garage.  
By updating the system, you can ensure optimum  
functionality of the Infotainment system.  
Sound settings  
The Infotainment system sound can be set by tap-  
ping the  
Determining system version  
System Audio menu.  
— Tap  
System System information.  
The volume can be set for the following individual  
functions:  
— Maximum volume when the Infotainment system  
is switched on  
Screen  
— Speed-dependent volume  
Overview  
— Volume of navigation instructions  
The Infotainment system – first start-up  
When starting the Infotainment system for the first  
time or after restoring the factory settings, the sys-  
tem prompts you to set the basic functions.  
— Follow the on-screen instructions to set the func-  
tions correctly.  
Setting up the Home menu  
Home menu is used to quickly start up preferred  
functions.  
A
B
C
Status bar  
The layout of the Quick Access functional areas can be  
changed.  
Bar with functional areas  
Other menu pages  
Home button  
The arrangement of the functional areas can be ad-  
justed as follows:  
Settings  
1. Press and hold the desired functional area until  
it is free.  
2. Select the desired arrangement.  
Operation  
Safely disconnecting the connected USB device  
NOTICE  
NOTICE  
Risk of damage to the data on the connected USB  
device!  
Danger of screen damage!  
The Infotainment screen is operated by touching  
·
To disconnect a USB device safely, proceed as fol-  
lows:  
it lightly with your finger.  
Touch operation is identical to the operation of  
a mobile phone.  
1. Tap  
Media Unmount Safely.  
2. Select the desired device.  
3. Disconnect the USB device.  
Screen  
71  
Displaying additional keypad languages  
Settings  
— To use additional languages, tap and select the  
desired language.  
The following basic screen functions can be set in  
the  
System Display menu:  
Screen off (in 10s)  
Brightness  
Radio  
Skins  
Overview  
Touchscreen sound  
Automatic valet mode  
Displaying menu  
— Tap  
Or:  
.
Infotainment keyboard  
— Tap  
.
Keypad overview  
Analogue radio  
A
B
C
D
Selecting a source  
A
B
Input line  
Deleting characters before the cursor  
Selecting a frequency range  
Presets for preferred stations  
Enter the station frequency manually  
Manual station search  
Tapping: deleting the last character  
Holding: deleting all characters one after  
another  
Settings  
Keypad keys  
Switching to lower/upper case  
List of available stations  
Switching to other keypad characters  
Displaying additional keypad languages  
Confirming the entered characters  
— Tap  
.
Station stored on the preferred stations pre-  
sets  
C
Inserting a space  
REFRESH Manual update of the station list  
Operation  
The Infotainment system keypad can be used to en-  
ter characters, letters and digits.  
The keypad is displayed automatically when the In-  
fotainment system prompts for characters.  
Search  
When entering characters, corresponding entries are  
searched for.  
72  
10" Infotainment system  
Deleting from the preset stations  
Operation  
1. Tap  
Media Tuner settings Delete presets.  
Selecting a station  
2. Select the station to be deleted and tap  
.
Functional areas  
The variant for changing stations using the  
functional areas in the Radio menu can be set as fol-  
lows:  
1. Tap  
Media Tuner settings Arrow buttons.  
2. Select the switching option.  
— Tap or  
Or:  
.
Media  
— Tap the desired preset key.  
What you should be mindful of  
The Scan function  
— Do not save any important data or data which has  
not been backed up on the connected audio sour-  
ces. Volkswagen assumes no responsibility for  
lost or damaged files or connected audio sources.  
The function plays receivable stations from the se-  
lected frequency range in succession for a few sec-  
onds each.  
— To start, tap  
Media Tuner settings Scan stations.  
— Switching or connecting an audio source may  
cause sudden changes in volume. Reduce the vol-  
ume before switching or connecting an audio  
source.  
Finding stations manually  
1. Tap in the Radio menu.  
— Information messages may appear on the source  
display while the audio source is being connected.  
These messages must be observed and, if neces-  
sary, confirmed.  
2. To search in sequence, tap or  
Or:  
.
Hold down the scroll mark on the frequency  
range scale and move it to the desired value.  
— The national copyright laws that apply in your  
country must be observed.  
Restrictions  
Overview  
— Car parks, tunnels, tall buildings or mountains can  
restrict radio reception.  
Displaying menu  
— Volkswagen assumes no responsibility for the  
availability, correct functioning and broadcast in-  
formation of the RDS service.  
— Tap and select a source to play.  
Settings  
Storing the current station to a preset key for pre-  
ferred stations  
— Hold the station key for preferred stations until it  
is stored.  
A
B
Sources menu  
Overwriting the preset station key with the current  
station  
Current source  
Display the player  
— Hold the preferred station key until the station is  
stored.  
Settings  
Media  
73  
Limitations  
The availability of some media control functions de-  
pends on the connected source and the software  
used.  
Player controls  
Operation – basics  
Supported sources and files  
USB  
Applies to USB 2.x , 3.x or higher with USB 2.x sup-  
port.  
Type  
Specification  
File system  
USB flash disk  
HDD  
A
Select the playback source  
Starting playback  
(without spe-  
cial software)  
USB device  
supporting  
USB Mass  
Storage pro-  
tocol  
FAT16  
FAT32  
exFAT  
NTFS  
MSC  
Pausing  
Tapping within 3 seconds from starting the play-  
back: playing the previous track  
Tapping after 3 seconds from starting the play-  
back: playing the current track from the beginning  
Bluetooth® audio player  
Playing the next track  
The Infotainment system supports the Bluetooth®  
A2DP 1.3., HFP 1.7 and AVRCP 1.6. protocols.  
You can also move within the track by dragging your  
finger over the timeline.  
Compatibility of mobile devices  
Advanced operation  
It is possible to check the Volkswagen web pages to  
see if the infotainment system is compatible with  
the selected mobile devices being tested. This check  
is carried out by using the following reference or by  
scanning the QR code:  
Turn on/off repeat playback of the current  
track  
Turn on/off repeat playback of the current al-  
bum/folder  
ware-compatibility.html  
Turn on/off random playback of the current  
album/folder  
Safely disconnecting the connected USB device  
NOTICE  
Risk of damage to the data on the connected USB  
device!  
All information given is incidental and is for informa-  
tion purposes.  
To disconnect a USB device safely, proceed as fol-  
lows:  
The company, Volkswagen, cannot guarantee full  
functionality and compatibility, e.g. due to software  
update of the infotainment system and mobile devi-  
ces.  
1. Tap  
Media Unmount Safely.  
2. Select the desired device.  
3. Disconnect the USB device.  
Supported audio files  
Codec type  
File extension  
MPEG 1 Layer 2  
MPEG 2 Layer 2  
mp2  
74  
10" Infotainment system  
Codec type  
File extension  
MPEG 1 Layer 3  
MPEG 2 Layer 3  
MPEG 2.5 Layer 3  
Windows Media Audio 7  
Windows Media Audio 8  
Windows Media Audio  
9 and 9.1  
mp3  
wma  
Windows Media Audio  
9.2  
A
Available devices  
AAC LC  
AAC HE  
AAC HEv2  
M4A LC  
M4A HE  
M4A HEv2  
OGG-Vorbis  
FLAC  
WAV  
Monkey's  
Bluetooth® A2DP  
OPUS  
The device enables connection via Blue-  
tooth® “hands free” profile  
aac  
The connected via Bluetooth® “hands free”  
profile  
m4a  
The device enables connection via Blue-  
tooth® audio profile  
ogg  
flac  
wav  
ape  
SBC  
OPUS  
The device is connected via Bluetooth® audio  
profile  
The device enables App-Connect connection  
via Android Auto  
The device enables App-Connect connection  
via Apple CarPlay  
Files protected by DRM and iTunes® are not suppor-  
ted by the Infotainment system.  
Supported playlists  
Limitations of mobile devices and  
applications  
Codec type  
File extension  
M3U  
PLS  
WPL  
ASX  
m3u  
pls  
wpl  
asx  
Function availability  
The availability of some of the functions described in  
this Owner's Manual depends on the type of mobile  
device and the applications installed in it.  
Supported video files  
Compatibility of mobile devices  
Codec type  
File extension  
It is possible to check the Volkswagen web pages to  
see if the infotainment system is compatible with  
the selected mobile devices being tested. This check  
is carried out by using the following reference or by  
scanning the QR code:  
MPEG 4 (H.264)  
mp4  
m4v  
mov  
wmv  
asf  
MPEG 4 (ISO)  
WMV9  
Webm (VP9/VP8)  
webm  
ware-compatibility.html  
Mobile device management  
Overview  
All information given is incidental and is for informa-  
tion purposes.  
Devices can be connected, disconnected, or inter-  
changed using mobile device management.  
The company, Volkswagen, cannot guarantee full  
functionality and compatibility, e.g. due to software  
update of the infotainment system and mobile devi-  
ces.  
Displaying mobile device management  
— Tap  
Quick settings Connect Devices.  
Mobile device management  
75  
Bluetooth® compatibility of mobile devices  
2. Select the desired device from the list of availa-  
ble devices.  
Due to the large number of mobile devices, it is not  
possible to guarantee full Bluetooth® compatibility  
with the infotainment system. Bluetooth® compati-  
bility depends on the Bluetooth® version and the im-  
plementation of the Bluetooth® protocols on the  
part of the manufacturer of the mobile device.  
The selected device can be connected via the  
most recently used Bluetooth® profile.  
3. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
App-Connect connection  
Applications in mobile devices  
The Infotainment system allows you to establish  
a App-Connect connection with a compatible mobile  
device using the following connections:  
Applications can be installed in external devices  
making it possible to display additional information  
on the Infotainment screen or to operate Infotain-  
ment.  
Android Auto  
Apple CarPlay  
Due to the variety of applications as well as their on-  
going development, the available applications may  
not work in all external devices. The company,  
Volkswagen, assumes no liability for their proper  
function.  
Mobile devices can be connected to the Infotain-  
ment system via USB cable or WLAN, as long as the  
mobile device supports .  
1. Connect the mobile device to the Infotainment  
system using a USBcable, or browse and con-  
nect it via WLAN.  
The range of available applications and their func-  
tionality is dependent on the Infotainment model,  
vehicle and region.  
2. Tap the icon of the supported connection.  
Information about Volkswagen applications  
For detailed information about Volkswagen applica-  
tions, refer to the Volkswagen websites.  
Telephone  
Overview  
Connection set-up  
Displaying menu  
Connecting a mobile device to the Infotainment sys-  
tem  
— Tap  
.
If the Phone menu is not displayed, check whether  
the phone is connected.  
1. Find available Bluetooth® devices in the mobile  
device.  
2. Select the Bluetooth® in the Infotainment sys-  
tem.  
Find the name of the unit in the  
System Blue-  
tooth Bluetooth name menu.  
Connecting the Infotainment system to a non-  
paired mobile device  
1. Tap  
Quick settings Connect Devices Add device.  
2. Select the desired device from the list of availa-  
ble devices.  
A
B
Name of the connected phone:  
Swapping the main and additional phone  
Contact list  
3. Select the required Bluetooth® profile.  
4. Confirm, or enter and confirm the PIN.  
5. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
Connecting the Infotainment system to a previously  
connected mobile device  
1. Tap  
Quick settings Connect Devices.  
76  
10" Infotainment system  
Holding a call  
Conditions for connecting a phone  
to the Infotainment system  
Switching the microphone off  
Switching the microphone on  
Display numeric keypad  
Dial another number  
The Bluetooth® function of the Infotainment  
system and the phone is switched on.  
The visibility of the Infotainment system is  
switched on.  
The Infotainment system visibility can be  
Settings for the Infotainment sys-  
tem phone functions  
switched on in the  
menu.  
System Bluetooth Visibility  
The phone is within the range of the Infotain-  
ment´s Bluetooth®.  
Phone – Infotainment connection types  
The way in which the phone is connected depends  
on the number of phones currently connected to the  
Infotainment system.  
The phone is compatible with the Infotainment  
system.  
— The main phone – if no phone is connected.  
— Additional phone – if one phone is connected.  
Phone operation  
— Select which phone to replace – if 2 phones are  
connected.  
Entering phone number  
— To switch between the main phone and the addi-  
— Enter the phone number using the numeric key-  
pad in the Phone menu.  
tional phone, tap Replace in the Phone menu.  
Phone – Infotainment connection  
The displayed numeric keypad can also be  
used to search for contacts.  
1. Find available Bluetooth® devices on the phone.  
For example, if you enter 32, the unit will display  
contacts with the letter combination DA, FA, EB, etc.  
next to the numerical keypad.  
2. Select the Bluetooth® in the Infotainment sys-  
tem.  
Find the name of the unit in the  
System Blue-  
tooth Bluetooth name menu.  
List of phone contacts  
3. Confirm, or enter and confirm the PIN.  
The list of phone contacts is imported from the main  
connected phone.  
Connecting the Infotainment system to an unpaired  
phone  
1. To display the contact list, tap in the Phone  
menu.  
1. Tap  
Quick settings Connect Devices Add device.  
2. To search in the list, enter your search details.  
2. Select the desired device from the list of availa-  
ble devices.  
3. To dial a contact, select the desired contact and  
tap the number.  
3. Select the required Bluetooth® profile.  
4. Confirm, or enter and confirm the PIN.  
If a contact has multiple phone numbers, select the  
phone number from the displayed list.  
5. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
— To display a contact, tap on the desired contact.  
Phone conversation  
Connecting the Infotainment system to a previously  
paired phone  
Depending on the context of the phone conversa-  
tion, the following functions can be selected:  
1. Tap  
Quick settings Connect Devices.  
Ending dialling / Rejecting incoming  
call / Ending call  
2. Select the desired device from the list of availa-  
ble devices.  
Answering an incoming call / Returning to  
the held call  
The selected device can be connected via the  
most recently used Bluetooth® profile.  
Switching the speaker off / Switching the call  
sound from the speakers to the phone  
3. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
Switching the speaker on / Switching the call  
sound from the phone to the speakers  
Telephone  
77  
Managing presets for preferred contacts  
By connecting to another hotspot, the Info-  
tainment functions are extended to online  
functions, e.g. VW Play Apps.  
The preferred contact is displayed at the top of the  
contact list with the symbol.  
Limitations  
Restriction of the Wi-Fi connection  
In some countries, the Wi-Fi connection is restricted  
for legal reasons. When crossing the border of the  
country in question, the connection with a mobile  
device connected via Wi-Fi can be ended or restric-  
ted.  
Find out about country-specific legal restric-  
tions. If necessary, switch off the Wi-Fi man-  
ually.  
A
B
Searching for contacts  
Update contacts  
— For storage, tap  
.
— To delete from favourites, tap  
.
Settings  
Importing telephone contacts  
Once the main phone has been connected to the In-  
fotainment system, telephone contacts will start to  
be imported into the Infotainment memory.  
Connecting the Infotainment system to a mobile de-  
vice hotspot  
1. Switch on the hotspot on the mobile device.  
The Infotainment system can import up to 1,000  
phone contacts together with contact pictures. Each  
contact can contain up to 5 phone numbers.  
2. Find available hotspots on the  
System Wi-Fi  
Find hotspot menu.  
3. Select the mobile device hotspot and enter the  
password.  
Depending on the type of phone, import confirma-  
tion may be required.  
4. Confirm the connection.  
Updating phone contacts  
Generating a new password for connecting to the  
Infotainment system hotspot  
When the phone reconnects with the Infotainment  
system, the phone book is automatically updated.  
— Tap  
System Wi-Fi Generate security key.  
— To update the list manually, tap RE-SYNC in the  
Phone menu.  
Sorting contacts in the phone book  
App-Connect  
— In menu tap System Phone Contacts sort order and  
select the sorting type.  
Functionality  
Ringtone  
App-Connect allows certified applications to be dis-  
played and operated from a connected mobile de-  
vice on the Infotainment screen.  
Some phones do not allow the use of the phone  
ringtone; instead, the Infotainment system ringtone  
is used.  
Certification may depend on the use of the most up-  
to-date App-Connect application.  
— To set the Infotainment ringtone, tap System  
Phone Internal ringtones and select the ringtone.  
Route guidance, phone, music and other apps may  
be used.  
Wi-Fi  
Mobile device can be connected via a USB cable or  
Wi-Fi.  
Functionality  
Supported connection types  
App-Connect supports the following connection  
types:  
Wi-Fi can be used for App-Connect connection.  
78  
10" Infotainment system  
— Android Auto  
— Apple CarPlay  
Apple CarPlay  
App-Connect connections overview  
App-Connect menu  
— Tap  
Or:  
.
— Tap  
.
A
B
List of available applications  
If the App-Connect menu is not displayed, check  
whether the mobile device is connected.  
Depending on the length of operation:  
Pressing: returning to the Apple CarPlay  
menu  
Holding: turning on Siri voice control  
Connection conditions  
General connection conditions  
The mobile device supports the App-Connect  
connection Android Auto, Apple CarPlay.  
A
Connected devices  
The mobile device, as well as the type of App-  
Connect connectivity, are supported in the rele-  
vant market.  
Connect another device  
The device enables Android Auto connection  
The device enables Apple CarPlay connection  
Settings  
Some connected mobile devices require the mo-  
bile device to be “unlocked”.  
Android Auto  
Conditions for Android Auto  
The device to be connected supports Android  
Auto connectivity.  
A list of devices, supported regions and applica-  
tions that support the Android Auto connectivity  
can be found on the Google, Inc website.  
The Android Auto application needs to be instal-  
led on the mobile device.  
Some applications require the data connection  
on the mobile device to be turned on.  
Switching on voice control (Google Assistant)  
Connect the mobile device for the first time  
when the vehicle is stationary.  
Conditions for Apple CarPlay  
The device to be connected supports the Apple  
CarPlay connection.  
A list of devices, supported regions and applica-  
tions that the Apple CarPlay connection sup-  
ports can be found on the websites of Apple  
Inc..  
79  
Siri voice control is on.  
The minimum iOS version is 9.  
The data connection in the mobile device is  
switched on.  
The WLAN and Bluetooth® is switched on in the  
Infotainment system.  
1. Switch on CarPlay in the mobile device.  
2. The Infotainment screen displays a connection  
message with the name of the Bluetooth® de-  
vice.  
Limitations  
Restriction of the Wi-Fi connection  
3. Find available Bluetooth® devices on the phone.  
In some countries, the Wi-Fi connection is restricted  
for legal reasons. When crossing the border of the  
country in question, the connection with a mobile  
device connected via Wi-Fi can be ended or restric-  
ted.  
4. Select the Bluetooth® in the Infotainment sys-  
tem.  
5. If necessary, confirm the PIN.  
6. Select the type of Apple CarPlay connection on  
the Infotainment system screen.  
Find out about country-specific legal restric-  
tions. If necessary, switch off the Wi-Fi man-  
ually.  
Apple CarPlay – terminating the connection  
— Tap “Volkswagen” in the Apple CarPlay menu.  
Limitation of App-Connect applications when driv-  
ing  
Android Auto – USB connection  
To establish a connection, the following condition  
must be met:  
For safety reasons, some App-Connect applications  
cannot be operated while driving, or their use is limi-  
ted.  
The minimum Android version is 6.  
1. Switch on the Infotainment system.  
2. Switch on the mobile device.  
App-Connect settings  
3. Connect the mobile device to the front USB in-  
put using a cable.  
Apple CarPlay – USB connection  
1. Switch on the Infotainment system.  
2. Switch on the mobile device.  
4. Select the connection via Android Auto.  
Android Auto – connecting via WLAN from the Info-  
tainment system  
3. Connect the mobile device to the front USB in-  
put using a cable.  
1. Switch on Bluetooth® and Bluetooth® visibility  
in the mobile device.  
4. Select the connection via Apple CarPlay.  
2. Tap  
Connect Devices Add device in the Infotain-  
Apple CarPlay – connecting via WLAN from the Info-  
tainment system  
ment system.  
3. Select the desired device from the list of availa-  
ble devices.  
1. Switch on Bluetooth® and Bluetooth® visibility  
in the mobile device.  
4. Select the Bluetooth® handsfree profile.  
5. Confirm, or enter and confirm the PIN.  
2. Tap  
Connect Devices Add device in the Infotain-  
ment system.  
6. From the list of known devices, select the de-  
sired device with the symbol.  
3. In the displayed list, look for the desired device  
with the symbol and select it.  
4. Follow the instructions on the Infotainment  
screen and confirm the Bluetooth® pairing.  
Android Auto – connecting via WLAN from a mobile  
device  
5. From the list of known devices, select the de-  
sired device with the symbol.  
To establish a connection, the following conditions  
must be met:  
Apple CarPlay – connecting via WLAN from a mobile  
device  
The WLAN and Bluetooth® is switched on in the  
Infotainment system.  
To establish a connection, the following conditions  
must be met:  
The minimum Android version is 11.  
1. Find available Bluetooth® devices on the phone.  
80  
10" Infotainment system  
2. Select the Bluetooth® in the Infotainment sys-  
tem.  
VW Play Apps  
3. If necessary, confirm the PIN.  
Use  
4. Select the type of Android Auto connection on  
the Infotainment system screen.  
Only valid for certain countries.  
Android Auto – terminating the connection  
You can download and install new Infotainment  
apps from the VW Play Apps menu.  
— Tap “Infotainment” in the Android Auto menu.  
The installed apps are linked to the selected user  
profile.  
Switching to another device/type of connection  
The Infotainment system allows you to switch be-  
tween the currently connected devices or connec-  
tion type.  
Overview  
1. Tap  
Quick settings Connect Devices.  
2. Select the desired device or connection type.  
Displaying menu  
Only valid for certain countries.  
— Tap  
VW Play Apps.  
Personalisation  
Use  
Conditions  
The personalisation service allows you to set and  
store Infotainment settings.  
Only valid for certain countries.  
The availability of applications depends on the type  
of car, the type of Infotainment system and the  
country.  
The personalisation service is connected to the user  
accounts. Any change to the set personalised func-  
tions is automatically stored in the active user ac-  
count.  
To install new applications, the following conditions  
must be met:  
The vehicle is connected to the internet.  
VW Play Apps is available.  
Settings  
The user is registered and logged into VW Play  
Apps.  
Creating a user account  
To create a user profile, tap  
and follow the instructions on the screen.  
Quick settings Profile  
The Infotainment system supports the installa-  
tion of new applications.  
The Infotainment system has free memory  
space.  
Changing the security PIN  
Tap  
Quick settings Profile Edit security PIN.  
The 12-volt vehicle battery is sufficiently charg-  
ed.  
Switching the Valet mode function on/off  
When the function is switched on, the Infotainment  
system screen is locked by a safety lock.  
The screen is unlocked when the PIN security code is  
entered.  
Limitations  
— To lock the screen, tap  
and enter the security PIN to confirm.  
Quick settings Valet mode  
Only valid for certain countries.  
The functions are linked to the car, not to the user's  
account. They are not transferable to another vehi-  
cle in which the user logs in.  
— To unlock the screen, tap it and enter the security  
PIN.  
For safety reasons, some applications cannot be op-  
erated while driving or are restricted in their use.  
Personalisation  
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Settings  
Online Services  
VW Play Apps user registration  
My Volkswagen Connect Plus  
Only valid for certain countries.  
1. Tap  
VW Play Apps.  
Regulations  
2. Scan the QR code with your mobile phone.  
Or:  
Only valid for certain countries.  
The rights and obligations of the parties with regard  
to the provision of services are regulated in the  
Terms and Conditions and the Eula document, which  
can be found in the application developed for My  
Volkswagen Connect Plus.  
Copy the link below the QR code into your web  
browser.  
3. Follow the instructions on your phone display to  
complete the registration.  
You will receive a confirmation email upon success-  
ful user registration.  
Functionality  
Only valid for certain countries.  
The My Volkswagen Connect Plus online services al-  
low you to connect with your vehicle and add safety  
and convenience features.  
The My Volkswagen Connect Plus services are not  
included in the vehicle equipment.  
Conditions  
Using My Volkswagen Connect Plus services  
Only valid for certain countries.  
My Volkswagen Connect Plus services are avail-  
able.  
The user´s phone number has paired with the  
vehicle.  
Mobile data connection is available.  
Availability is based on the following conditions:  
— Mobile networks providing connection to My  
Volkswagen Connect Plus services are available.  
— Availability, functionality, connection speed  
and mobile network technology may vary from  
country to country, depending on your mobile  
network provider.  
— In areas with limited signal, e.g. underground  
garages, etc., the function may be limited.  
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Online Services